23
Product Realization Group Lunch Series Lunch Series Managing IP Risk in Global Supply Chains Supply Chains ….new paradigms in Supply Chain Management Michael Keer Founder and CEO Product Realization Group mkeer@productrealizationgroup com ©Product Realization Group, Inc., 2012 Pg 1 mkeer@productrealizationgroup.com 408.427.4645

Managing IP Risk in Global Supply Chainseb

Embed Size (px)

Citation preview

  • Product Realization Group

    Lunch SeriesLunch Series

    Managing IP Risk in Global Supply ChainsSupply Chains

    .new paradigms in Supply Chain Management

    Michael KeerFounder and CEOProduct Realization Groupmkeer@productrealizationgroup com

    Product Realization Group, Inc., 2012 Pg 1

    [email protected]

  • Backgroundg

    P d R li i G id d Product Realization Group provides product lifecycle services for high technology businesses.

    PRG enables rapid and cost effective introduction of products to the market, regulatory compliance, manufacturing, service, and lifecycle support.

    Currently delivering services to over 400 highCurrently delivering services to over 400 high-tech clients.

    Product Realization Group, Inc., 2012 Pg 2

  • Impact of Supply Chain in the

    Product LifecycleProduct Lifecycle

    Product Realization Group, Inc., 2012 Pg 3

  • Introductions

    Sandeep Duggal is the CEO of Extron, a supply p ggchain solutions provider that improves flexibility and reduce risks for high technology OEMs. He holds a degree in Mech. Eng. from the University of Michigan, a graduate degree in Industrial Eng from Stanford a graduate degree in Industrial Eng. from Stanford University, and MBA from the Harvard Business School.

    Colin Kavanagh is a senior Operations Executive with extensive experience in multi-site Global Manufacturing, Procurement, Product Development, S ppl Chain Asia So cing Financial Anal sis M&A Supply Chain, Asia Sourcing, Financial Analysis, M&A and Strategic Planning.Colin also acts as a mentor to several startups on manufacturing and marketing strategy. He holds a degree in Mech. Eng. From the

    Product Realization Group, Inc., 2012 Pg 4

    gy g gUniversity of Limerick, and MBA from University of Colorado.

  • Introductions

    Leland Witherspoon is a seasoned international pexecutive with experience successfully leading multidisciplinary teams with companies such as IBM, PFIZER, and ROBODOC. He has directed the , ,manufacturing, distribution, customer support, regulatory, quality, clinical affairs, product design and R&D. This included an IP portfolio of over a d & s c uded a po t o o o o e40,000 direct and cross licensed.

    He holds a B S EE from Rensselaer Polytechnic He holds a B.S. EE from Rensselaer Polytechnic Institute, and advanced studies in Systems and Biomedical Engineering at The University of Vermont and University of Texas

    Product Realization Group, Inc., 2012 Pg 5

    Vermont and University of Texas

  • AgendaAgenda

    Intellectual property, defined Whats happening to companies

    with Global Supply Chains?with Global Supply Chains? What contributes to the problem? Solutions: key considerations for partners, process, y p , p ,

    product The IP-protected supply chain Summary / Q&A

    ExtronExtron 201220126

  • Intellectual Property, definedIntellectual Property, defined

    Creations of the mind that are used in commerce Inventions Literary and artistic works Symbols, names, images, and designs

    (World Intellectual Property Organization).

    Effectively also includes: Specifications, design plans, product blueprints, system architecture Chemical formulations, chemical compounds Methods, processes, instruction manuals, training information Proprietary equipment/devices, or software Proprietary technical or business-related learnings, financial materials Current/future product plans, strategies, prototypes

    ExtronExtron 20122012

    Scientific, clinical, or technical data Marketing strategies, employee/customer lists, business plans

    7

  • Globalization of supply chainsGlobalization of supply chains

    Search for lower costs has led to an Search for lower costs has led to an offshoring of component suppliers and contract manufacturers.

    Hands-off management of suppliers Focus on sales/marketing, not supply chain

    oversight Pendulum has swung very far

    f f Beginning to swing back, for a number of reasons.

    ExtronExtron 201220128

  • Questions to consider.

    How important is your IP?How important is your IP? How much have you invested in it? What kind of competitive advantage does it p g

    provide for you? What is your IP worth in your customers eyes? How far ahead of your competition does it put

    you? (i.e., time)

    ExtronExtron 201220129

  • IP leakage IP leakage -- -- epidemic statusepidemic status

    86% of software sold in China is pirated: $19-24B market value (IDC) Shanzhai (Mountain Bandit) is the Chinese term for pirated electronics

    Apple iPhone 4 shanzai launched ahead of the real iPhone 4, with more features. (Washington Post, 8/2010)

    2010 iPhone4 sales in China: 800,000 real; 2,500,000 fakes. (BDA China)

    Fake iPads selling for$150 in Shanghai (2010, ibid)

    38% of the cellphone handsets sold in China are fakes 150 million shanzai cellphones sold in 2007 (13% of global market) (BDA China)

    In February 2003 Cisco sued Huawei Technologies for allegedly infringing on its In February 2003 Cisco sued Huawei Technologies for allegedly infringing on its patents and illegally copying source code used in its routers and switches. (Huawei settled by removing contested code.)

    In June 2004 an Asia-based OEMs employee was caught afterhours diagramming and photographing circuit boards from a competitors booth at SuperCommand photographing circuit boards from a competitor s booth at SuperComm. (OEM denied allegations, but employee was dismissed.)

    Total expected fake item sales in 2015: $1.7Trillion (Business Action to Stop Counterfeiting & Piracy, 2011)

    ExtronExtron 2012201210

    Loss areas: Economic, Brand, and Technology

  • Where does it happen?Where does it happen?

    Loss points: Employees

    Outright theft Exiting employees with trade secrets

    Partners Access to facilities, products, training, etc

    Competitors Reverse engineeringReverse engineering

    ExtronExtron 2012201211

  • Current Supply Chain Model: Highly linear - - results in risk

    OEM (ORIGINAL EQUIPMENT MANUFACTURER)

    Component Demand Signal (EDI)

    OEM (ORIGINAL EQUIPMENT MANUFACTURER)

    GLOBALIZED LOCAL or GLOBAL

    Contact Mfr (CM)

    Component Supplier

    Component Supplier

    Air or Ocean Transport CustomerDistribution

    Demand Signal (EDI)

    Configuration

    Component Supplier Returns

    Warranty pool

    Field engineeringand service

    Parts &Accessories

    Advance replacement

    ExtronExtron 20122012

  • Perceived IP protection is erodedPerceived IP protection is eroded

    Cultural norms: OK to copy itGovernments:Governments: Accommodative

    IP Protection

    ExtronExtron 2012201213

  • SolutionsSolutions

    Considerations for IP securityConsiderations for IP security Partner selection Process designg Product design

    ExtronExtron 2012201214

  • Key considerations: PartnersKey considerations: Partners

    Ch t f llChoose partners carefully.

    Where are your partners located? Where are your partners located?How closely can you monitor the process?What country are they in (high-risk)? What legal / governmental / business constructs protect you?

    Employee theft - - constant risk, so study controls carefully.

    ExtronExtron 2012201215

  • Key considerations: ProcessKey considerations: Process

    D i f t i f llDesign your manufacturing process carefully.

    How much at arms length is your critical IP? How much at arms length is your critical IP? How much firewalling and siloing is there? What checks and balances are in place?a c ec s a d ba a ces a e p ace What control processes are in place to secure IP?

    Who locks up your IP at night?

    ExtronExtron 2012201216

  • Key considerations: ProductKey considerations: Product

    Is your product designed with IP protection in mind?y p g p Are the components available from different suppliers? How much does a given vendor need to know about each

    component or about the entire assembly?component, or about the entire assembly? How much training is required to manufacture your product? Where are the proprietary components added along the

    f t i ?manufacturing process? Can they be added at the end, closer to you? Integrative software / proprietary code

    Is your Test Process designed with IP protection in mind?

    ExtronExtron 2012201217

  • New Last Mile Supply Chain: Improved IP protection

    A more flexible structure (allows freight cost mgt, inventory mgt) A differentiation factor (customized configuration speed cost) A differentiation factor (customized configuration, speed, cost)

    FRONT END SC (GLOBALIZED)

    LAST MILE SC (IN-MARKET)

    OEM (ORIGINAL EQUIPMENT MANUFACTURER)

    Component Supplier

    C tAir or

    (GLOBALIZED) (IN-MARKET)

    Demand Signal (EDI)

    Contact Mfr (CM)Component

    Supplier

    Component Supplier

    Ocean Transport

    Final Config CustomerDistribution

    ReturnsField engineering

    and service

    Final Config

    Component SupplierSupplier

    Parts &

    Warranty pool

    Advance replacementAdvantages:

    More control points / levers Reduced IP Risk

    Supplier

    ExtronExtron 2012201218

    Parts &Accessories

    More control points / levers Reduced IP RiskLower landed costs Reduced concentration riskLower inventories More flexibility

  • Structural Solution: Silo / FirewallStructural Solution: Silo / Firewall

    Overseas: centers of excellence, low labor cost, etc. IP-protected geograph

    Component Supplier

    Component Supplier Contract

    ManufacturersLast Mile Integration

    , , geography

    (Overseas)

    Component A

    Critical-IPcomponent

    Manufacturers Integration

    A

    Component B

    A+B+CABC+D

    +

    Component C

    Component D

    A+B+C

    integrativesoftware

    ExtronExtron 20122012

    C

    No cross-silo communication

  • Other considerationsOther considerations

    Bring economically-justified jobs back to U S A Bring economically justified jobs back to U.S.A. Domestic supply chain jobs (last mile is here). Appeals in particular to socially-responsible execspp p y p

    Requires an openness to becoming involved with your supply chain Hands-on / deep involvement Tremendous return on time invested

    ExtronExtron 2012201220

  • Implementation stepsImplementation steps

    St t ll Start smallOne geographyO d t liOne product lineDesign IP protection into your product

    R li i k t i t l t il Realign risky steps into last mile solution

    ExtronExtron 2012201221

  • SummarySummary

    IP leakage is a huge problem for companies with g g p pglobal supply chains

    Companies rethinking supply chain architecture Partners Process Product

    New last mile solution solves significant cost, flexibility, and IP security issues.

    Easy to implement in stages U.S. jobs benefit

    ExtronExtron 2012201222

  • Product Realization Group

    Lunch SeriesLunch Series

    Managing IP Risk in Global Supply ChainsSupply Chains

    .new paradigms in Supply Chain Management

    Michael KeerFounder and CEOProduct Realization Groupmkeer@productrealizationgroup com

    Product Realization Group, Inc., 2012 Pg 23

    [email protected]