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Product Realization Group
Lunch SeriesLunch Series
Managing IP Risk in Global Supply ChainsSupply Chains
.new paradigms in Supply Chain Management
Michael KeerFounder and CEOProduct Realization Groupmkeer@productrealizationgroup com
Product Realization Group, Inc., 2012 Pg 1
Backgroundg
P d R li i G id d Product Realization Group provides product lifecycle services for high technology businesses.
PRG enables rapid and cost effective introduction of products to the market, regulatory compliance, manufacturing, service, and lifecycle support.
Currently delivering services to over 400 highCurrently delivering services to over 400 high-tech clients.
Product Realization Group, Inc., 2012 Pg 2
Impact of Supply Chain in the
Product LifecycleProduct Lifecycle
Product Realization Group, Inc., 2012 Pg 3
Introductions
Sandeep Duggal is the CEO of Extron, a supply p ggchain solutions provider that improves flexibility and reduce risks for high technology OEMs. He holds a degree in Mech. Eng. from the University of Michigan, a graduate degree in Industrial Eng from Stanford a graduate degree in Industrial Eng. from Stanford University, and MBA from the Harvard Business School.
Colin Kavanagh is a senior Operations Executive with extensive experience in multi-site Global Manufacturing, Procurement, Product Development, S ppl Chain Asia So cing Financial Anal sis M&A Supply Chain, Asia Sourcing, Financial Analysis, M&A and Strategic Planning.Colin also acts as a mentor to several startups on manufacturing and marketing strategy. He holds a degree in Mech. Eng. From the
Product Realization Group, Inc., 2012 Pg 4
gy g gUniversity of Limerick, and MBA from University of Colorado.
Introductions
Leland Witherspoon is a seasoned international pexecutive with experience successfully leading multidisciplinary teams with companies such as IBM, PFIZER, and ROBODOC. He has directed the , ,manufacturing, distribution, customer support, regulatory, quality, clinical affairs, product design and R&D. This included an IP portfolio of over a d & s c uded a po t o o o o e40,000 direct and cross licensed.
He holds a B S EE from Rensselaer Polytechnic He holds a B.S. EE from Rensselaer Polytechnic Institute, and advanced studies in Systems and Biomedical Engineering at The University of Vermont and University of Texas
Product Realization Group, Inc., 2012 Pg 5
Vermont and University of Texas
AgendaAgenda
Intellectual property, defined Whats happening to companies
with Global Supply Chains?with Global Supply Chains? What contributes to the problem? Solutions: key considerations for partners, process, y p , p ,
product The IP-protected supply chain Summary / Q&A
ExtronExtron 201220126
Intellectual Property, definedIntellectual Property, defined
Creations of the mind that are used in commerce Inventions Literary and artistic works Symbols, names, images, and designs
(World Intellectual Property Organization).
Effectively also includes: Specifications, design plans, product blueprints, system architecture Chemical formulations, chemical compounds Methods, processes, instruction manuals, training information Proprietary equipment/devices, or software Proprietary technical or business-related learnings, financial materials Current/future product plans, strategies, prototypes
ExtronExtron 20122012
Scientific, clinical, or technical data Marketing strategies, employee/customer lists, business plans
7
Globalization of supply chainsGlobalization of supply chains
Search for lower costs has led to an Search for lower costs has led to an offshoring of component suppliers and contract manufacturers.
Hands-off management of suppliers Focus on sales/marketing, not supply chain
oversight Pendulum has swung very far
f f Beginning to swing back, for a number of reasons.
ExtronExtron 201220128
Questions to consider.
How important is your IP?How important is your IP? How much have you invested in it? What kind of competitive advantage does it p g
provide for you? What is your IP worth in your customers eyes? How far ahead of your competition does it put
you? (i.e., time)
ExtronExtron 201220129
IP leakage IP leakage -- -- epidemic statusepidemic status
86% of software sold in China is pirated: $19-24B market value (IDC) Shanzhai (Mountain Bandit) is the Chinese term for pirated electronics
Apple iPhone 4 shanzai launched ahead of the real iPhone 4, with more features. (Washington Post, 8/2010)
2010 iPhone4 sales in China: 800,000 real; 2,500,000 fakes. (BDA China)
Fake iPads selling for$150 in Shanghai (2010, ibid)
38% of the cellphone handsets sold in China are fakes 150 million shanzai cellphones sold in 2007 (13% of global market) (BDA China)
In February 2003 Cisco sued Huawei Technologies for allegedly infringing on its In February 2003 Cisco sued Huawei Technologies for allegedly infringing on its patents and illegally copying source code used in its routers and switches. (Huawei settled by removing contested code.)
In June 2004 an Asia-based OEMs employee was caught afterhours diagramming and photographing circuit boards from a competitors booth at SuperCommand photographing circuit boards from a competitor s booth at SuperComm. (OEM denied allegations, but employee was dismissed.)
Total expected fake item sales in 2015: $1.7Trillion (Business Action to Stop Counterfeiting & Piracy, 2011)
ExtronExtron 2012201210
Loss areas: Economic, Brand, and Technology
Where does it happen?Where does it happen?
Loss points: Employees
Outright theft Exiting employees with trade secrets
Partners Access to facilities, products, training, etc
Competitors Reverse engineeringReverse engineering
ExtronExtron 2012201211
Current Supply Chain Model: Highly linear - - results in risk
OEM (ORIGINAL EQUIPMENT MANUFACTURER)
Component Demand Signal (EDI)
OEM (ORIGINAL EQUIPMENT MANUFACTURER)
GLOBALIZED LOCAL or GLOBAL
Contact Mfr (CM)
Component Supplier
Component Supplier
Air or Ocean Transport CustomerDistribution
Demand Signal (EDI)
Configuration
Component Supplier Returns
Warranty pool
Field engineeringand service
Parts &Accessories
Advance replacement
ExtronExtron 20122012
Perceived IP protection is erodedPerceived IP protection is eroded
Cultural norms: OK to copy itGovernments:Governments: Accommodative
IP Protection
ExtronExtron 2012201213
SolutionsSolutions
Considerations for IP securityConsiderations for IP security Partner selection Process designg Product design
ExtronExtron 2012201214
Key considerations: PartnersKey considerations: Partners
Ch t f llChoose partners carefully.
Where are your partners located? Where are your partners located?How closely can you monitor the process?What country are they in (high-risk)? What legal / governmental / business constructs protect you?
Employee theft - - constant risk, so study controls carefully.
ExtronExtron 2012201215
Key considerations: ProcessKey considerations: Process
D i f t i f llDesign your manufacturing process carefully.
How much at arms length is your critical IP? How much at arms length is your critical IP? How much firewalling and siloing is there? What checks and balances are in place?a c ec s a d ba a ces a e p ace What control processes are in place to secure IP?
Who locks up your IP at night?
ExtronExtron 2012201216
Key considerations: ProductKey considerations: Product
Is your product designed with IP protection in mind?y p g p Are the components available from different suppliers? How much does a given vendor need to know about each
component or about the entire assembly?component, or about the entire assembly? How much training is required to manufacture your product? Where are the proprietary components added along the
f t i ?manufacturing process? Can they be added at the end, closer to you? Integrative software / proprietary code
Is your Test Process designed with IP protection in mind?
ExtronExtron 2012201217
New Last Mile Supply Chain: Improved IP protection
A more flexible structure (allows freight cost mgt, inventory mgt) A differentiation factor (customized configuration speed cost) A differentiation factor (customized configuration, speed, cost)
FRONT END SC (GLOBALIZED)
LAST MILE SC (IN-MARKET)
OEM (ORIGINAL EQUIPMENT MANUFACTURER)
Component Supplier
C tAir or
(GLOBALIZED) (IN-MARKET)
Demand Signal (EDI)
Contact Mfr (CM)Component
Supplier
Component Supplier
Ocean Transport
Final Config CustomerDistribution
ReturnsField engineering
and service
Final Config
Component SupplierSupplier
Parts &
Warranty pool
Advance replacementAdvantages:
More control points / levers Reduced IP Risk
Supplier
ExtronExtron 2012201218
Parts &Accessories
More control points / levers Reduced IP RiskLower landed costs Reduced concentration riskLower inventories More flexibility
Structural Solution: Silo / FirewallStructural Solution: Silo / Firewall
Overseas: centers of excellence, low labor cost, etc. IP-protected geograph
Component Supplier
Component Supplier Contract
ManufacturersLast Mile Integration
, , geography
(Overseas)
Component A
Critical-IPcomponent
Manufacturers Integration
A
Component B
A+B+CABC+D
+
Component C
Component D
A+B+C
integrativesoftware
ExtronExtron 20122012
C
No cross-silo communication
Other considerationsOther considerations
Bring economically-justified jobs back to U S A Bring economically justified jobs back to U.S.A. Domestic supply chain jobs (last mile is here). Appeals in particular to socially-responsible execspp p y p
Requires an openness to becoming involved with your supply chain Hands-on / deep involvement Tremendous return on time invested
ExtronExtron 2012201220
Implementation stepsImplementation steps
St t ll Start smallOne geographyO d t liOne product lineDesign IP protection into your product
R li i k t i t l t il Realign risky steps into last mile solution
ExtronExtron 2012201221
SummarySummary
IP leakage is a huge problem for companies with g g p pglobal supply chains
Companies rethinking supply chain architecture Partners Process Product
New last mile solution solves significant cost, flexibility, and IP security issues.
Easy to implement in stages U.S. jobs benefit
ExtronExtron 2012201222
Product Realization Group
Lunch SeriesLunch Series
Managing IP Risk in Global Supply ChainsSupply Chains
.new paradigms in Supply Chain Management
Michael KeerFounder and CEOProduct Realization Groupmkeer@productrealizationgroup com
Product Realization Group, Inc., 2012 Pg 23