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Managing Information Systems 1
MANAGING INFORMATION SYSTEMS
Course Syllabus
Course Code: CSC 201
Course Type: 135 hours/4 Months (120 Days)
A. COURSE DESCRIPTION
Computers and information systems are all around us and affect most every aspect of daily life. Our course introduces
students to the techniques and tools of management information systems as well as to database systems and the
strategies for managing them. Coverage is given to the latest information technologies, practices, and trends. The course
uses real-world examples and case studies, providing skills and knowledge that are easily transferable to the business
world.
B. METHOD OF INSTRUCTION
This course is self-paced, independent study, in an online environment. It takes a lot more discipline than an in person
class. You are responsible for scheduling your study time and sticking to it regularly. This course will take approximately
135 hours to complete. This includes your reading, module activities, and module exams. Your course includes an
eTextbook.
Each of your modules consists of reading materials, learning activities, videos, websites, and a module exam. Your
module exams determine your grade in the course. The final module of the course involves a cumulative, timed,
proctored exam. Your exams include questions from the reading only, however we encourage you to view all the videos
and read the associated articles. These materials are an extension of your reading materials and will be great resources
for you in the future.
C. LEARNING OUTCOMES
1. Identify the common applications of computers, information and support systems and the internet
2. Differentiate between the various database designs, computer hardware and systems development life cycle
3. Recognize the basic strategies for protecting information and avoiding ethical and legal issues
4. Recall the components of global information systems, enterprise systems and e-commerce
5. Identify emerging technology and trends
Managing Information Systems 2
D. COURSE TOPICS/UNITS
Module # and Topics
Module Subtopics Module Learning Objectives Assignments Learning Outcomes
Module 1:
Information
Systems: An
Overview
Computer
Applications
Information
System
Applications
Computer Literacy
Information
Literacy
Transaction
Processing
Systems
Data vs.
Information
Using Information
Systems
IT Job Market
Define computer applications
Recall the components of
information systems
applications
Define computer literacy
Identify the components of
transaction processing
systems
Differentiate between data
and information
Recall how to use information
systems
Identify IT job possibilities
1. Read Chapter 1
2. View Chapter 1
PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
1, 2
Module 2:
Computers: The
Machine Behind
Computing
Computer System
and Components
Computer
Hardware and
Software
Computer
Operations
Input, Output, and
Memory Devices
Computer
Classification
What is Software?
Computer
Languages
Recall characteristics of
computer systems and its
components
Define computer hardware
Recognize the definition of
computer software
Identify major computer
operations
Differentiate between input,
output, and memory
Define computer classification
Define software
Identify the basic computer
languages
1. Read Chapter 2
2. View Chapter 2
PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
2
Managing Information Systems 3
Module 3:
Database
Systems, Data
Warehouses and
Data Marts
Types of
Databases
Logical Database
Design
Components of a
DMBS
Recent Trends in
Database Design
and Use
Data Warehouses
Data Marts
Business Analytics
Who Benefits from
Big Data?
Recall types of databases
Define logical database design
Identify the components of
DMBS
Recall recent trends in
database design and use
Define data warehouses
Define data marts
Identify the components of
business analytics
Recall who benefits from big
data
1. Read Chapter 3
2. View Chapter 3
PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
2
Module 4:
Personal, Legal,
Ethical and
Organizational
Issues of
Information
Systems
Privacy Issues
Social Networking
and Privacy
Ethical Issues of
Information
Technologies
Ten
Commandments of
Computer Ethics
Information
Technology in the
Workplace
Green Computing
Recall common privacy issues
Identify fundamentals of
social networking and privacy
Identify ethical issues
surrounding information
technologies
Define the ten
commandments of computer
ethics
Recall how to use information
technology in the workplace
Identify green computing
techniques
1. Read Chapter 4
2. View Chapter 4
PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
3
Managing Information Systems 4
Module 5:
Protecting
Information
Resources
Risk Associated
with Information
Technologies
Computer and
Network Security
Safeguards
Spyware and
Adware
Phishing
Computer Crime
and Fraud
Types of Hackers
Security Threats
Security Measures
and Enforcement
Guidelines for a
Comprehensive
Security System
Recall risk associated with
information technologies
Identify various computer and
network security safeguards
Define spyware
Define adware
Recall the components of
phishing
Identify fundamentals of
computer crime and fraud
Recall types of hackers
Differentiate between types of
security threats
Recall various security
measures and enforcement
Identify guidelines for a
comprehensive security
system
1. Read Chapter 5
2. View Chapter 5
PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
3
Module 6:
Data
Communication:
Delivering
Information
Anywhere and
Anytime
Defining Data
Communication
Data
Communication
Components
Processing
Configurations
Types of Networks
Network
Topologies
Major Networking
Concepts
Wireless and
Mobile Networks
Wireless Security
Convergence of
Voice, Video and
Data
Define data communication
Recall various data
communication components
Identify proper processing
configurations
Recall types of networks
Identify network topologies
Identify major networking
concepts
Identify mobile networks and
wireless security
Recall how voice, video and
data correlate
1. Read Chapter 6
2. View Chapter 6
PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
4
Managing Information Systems 5
Module 7:
The Internet,
Intranets, and
Extranets
The Internet
Navigational Tools
Search Engines
Directories
Web Applications
Intranets
Extranets
New Trends: The
Web 2.0 and Web
3.0 Eras
The Next Big
Network
Define the internet
Recognize navigational tools
Recall the functions of search
engines
Identify directories
Recognize the components of
web applications
Differentiate between
intranets and extranets
Recognize new trends in Web
2.0 and Web 3.0 eras
Recall discussion of the next
big network
1. Read Chapter 7
2. View the
Chapter 7
PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
1, 5
Module 8:
E-Commerce
Defining E-
Commerce
Major Categories
of E-Commerce
B2C E-Commerce
Cycle
B2B E-Commerce
Mobile and Voice-
Based E-
Commerce
E-Commerce
Supporting
Technologies
Define e-commerce
Differentiate between major
categories of e-commerce
Recall B2C e-commerce cycle
Identify components of B2B
e-commerce
Recognize mobile and voice
based e-commerce functions
Recall e-commerce supporting
technologies
1. Read Chapter 8
2. View the
Chapter 8
PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
4
Managing Information Systems 6
Module 9:
Global
Information
Systems
Why Go Global?
E-Business
Global Information
Systems
Components
Requirements of
Global Information
Systems
Organizational
Structures
Multinational
Structure
Global Structure
International
Structure
Obstacles to Using
Global Information
Systems
Recognize why you should go
global
Recall global information
systems components
Identify the requirements of
global information systems
Identify organizational
structures
Recognize fundamentals of
multinational structures
Recall global structure
Identify international
structure
Define obstacles to using
global information systems
1. Read Chapter 9
2. View the Chapter
9 PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
1, 4, 5
Module 10:
Building
Successful
Information
Systems
Systems
Development Life
Cycle
Phase 1: Planning
Phase 2:
Requirements
Gathering and
Analysis
Phase 3: Design
Phase 4:
Implementation
Phase 5:
Maintenance
New Trends in
Systems Analysis
and Design
Define systems development
life cycle
Recall components of phase
1: planning
Recognize principles of phase
2: requirements gathering
and analysis
Recognize the fundamentals
of phase 3: design
Identify fundamentals of
phase 4: implementation
Define phase 5: maintenance
Identify new trends in
systems analysis and design
1. Read Chapter 10
2. View the Chapter
10 PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
1, 4, 5
Managing Information Systems 7
Module 11:
Enterprise
Systems
Supply Chain
Management
Customer
Relationship
Management
CRM Applications
Personalization
Technology
Knowledge
Management
Enterprise
Resource Planning
Define supply chain
management
Recall customer relationship
management principles
Differentiate between various
CRM applications
Recognize personalization
technology fundamentals
Define knowledge
management
Recall enterprise resource
planning
1. Read Chapter 11
2. View the Chapter
11 PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
4
Module 12:
Management
Support
Systems
Types of Decisions
in an Organization
Decision Support
Systems
DSS Capabilities
Roles in the DSS
Environment
Executive
Information
Systems
Group Support
Systems
Geographic
Information
Systems
Guidelines for
Designing a
Management
Support System
Differentiate between types of
decisions in an organization
Recognize decision support
systems
Recall DSS capabilities
Identify roles in the DSS
environment
Define executive information
systems
Recognize group support
systems
Define geographic information
systems
Recall guidelines for designing
a management support
system
1. Read Chapter 12
2. View the Chapter
12 PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
1
Managing Information Systems 8
Module 13:
Intelligent
Information
Systems
What is Artificial
Intelligence?
Expert Systems
Case-Based
Reasoning
Intelligent Agents
Fuzzy Logic
Artificial Neural
Networks
Genetic Algorithms
Natural-Language
Processing
Integrating AI
Technologies into
Decision Support
Systems
Contextual
Computing:
Making Mobile
Devices Smarter
Define artificial intelligence
Identify expert systems
Recall fundamentals of case-
based reasoning
Define roles of intelligent
agents
Recognize fuzzy logic
principles
Define artificial neural
networks
Recall genetic algorithms
Identify natural-language
processing
Recognize how to integrate Al
technologies into decision
support systems
Define contextual computing
principles
1. Read Chapter 13
2. View the Chapter
13 PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
1, 5
Module 14:
Emerging
Trends,
Technologies
and Applications
Trends in Software
and Service
Distribution
Virtual Reality
Radio Frequency
Identification: An
Overview
Quick Response
Codes
Biometrics: A
Second Look
Trends in
Networking
Nanotechnology
Recognize trends in software
and service distribution
Recall virtual reality principles
Define radio frequency
identification
Recognize quick response
codes
Define biometrics
Recognize trends in
networking
Define nanotechnology
1. Read Chapter 14
2. View the Chapter
14 PowerPoint
3. Practice the
Learning
Activities
4. Watch the
Videos
5. Review the
Webliography
(Web Links)
6. Take the Exam
5
Managing Information Systems 9
Module 15:
Steps to Course
Completion
Final Exam
Course Survey Certificate of
Completion
N/A
1. Take the
Optional Cumulative Practice Final Exam
2. Review the Proctored Exam Information
3. Create an Account with Proctor U
4. Schedule an Exam Time
5. Take the Cumulative
Proctored Final
Exam 6. Submit the
Course Survey 7. Print Your
Certificate of
Completion
1, 2, 3, 4, 5
E. TEXTBOOK(S) AND REQUIRED MATERIALS
Textbook (required): MIS 6 by Hossein Bidgoli
(All required materials are included in your tuition, there are no additional fees.)
Kindle Reader (if applicable)
F. GRADING RUBRIC
We use a percentage system for grading quizzes.
A = 90-100% B = 80-89% C = 70-79% D = 60-69% F = 0-59%
Total Points Percentage Average Letter Grade
1350 - 1500 90 – 100 % A
1200 - 1349 80 – 89 % B
1050 - 1199 70 – 79 % C
900 - 1049 60 – 69 % D
0 - 899 0 – 59 % F
Managing Information Systems 10
G: PROCTORED FINAL EXAM The final module of this course consists of a one hour, 50 question, cumulative proctored exam proctored by ProctorU.
You will need to have access to a webcam, microphone and a computer in order to take the proctored final exam. You
will need to create an account at https://go.proctoru.com prior to scheduling your final exam. From there, you can
select your exam and create an appointment. Possible dates for the exam will appear in a calendar. All exams need to be
scheduled 72 hours in advance in order to not incur any additional cost. The normal fee for proctoring is covered in your
tuition. If you need to take an exam sooner than 72 hours there will be an additional fee.
Once you are logged in to take the exam, you will be introduced to your proctor who will walk you through the
proctoring process. You will need to hold up your government issued photo ID to help the proctor authenticate your
identity. Then, the proctor will have you pan the webcam 360 degrees around the room so they can see the
surroundings. This step is followed to ensure there are no unauthorized materials in the workspace. During the exam,
the proctor is using screen-sharing and audible programs to monitor your surroundings to ensure academic integrity.
To learn more about the proctoring process, go to: http://proctoru.com/portal/ed4online.
H: SYSTEM REQUIREMENTS Internet Connection
Broadband or High-Speed - DSL, Cable, and Wireless Connections
*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and
viewing large audio and video files may not be possible.
Hardware Requirements
Processor - 2GHz Processor or Higher
Memory - 1 GB RAM Minimum Recommended
*While our courses are accessible through multiple mobile learning platforms, some courses may include a CD or DVD
with the Textbook, so you may need access to a computer with CD-ROM or DVD Drive.
PC Software Requirements
Operating Systems - Windows 7 or higher
Microsoft Office 2007 or higher. Also, you could use a general Word Processing application to save and open
Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
Internet Browsers - Google Chrome is highly recommended
o Cookies MUST be enabled
o Pop-ups MUST be allowed (Pop-up Blocker disabled)
Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded
for FREE onto your computer.)
PowerPoint Viewer (if you do not have PowerPoint)
Managing Information Systems 11
Adobe PDF Reader
QuickTime, Windows Media Player &/or Real Player
MAC Software Requirements
Operating Systems - Mac OS x 10 or higher with Windows
Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
Internet Browsers- Google Chrome is highly recommended o Cookies MUST be enabled
o Pop-ups MUST be allowed (Pop-up Blocker disabled)
Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded
for FREE onto your computer.)
PowerPoint Viewer (if you do not have PowerPoint)
Adobe PDF Reader
Apple QuickTime Media Player
Courses that include a CD-ROM or DVD may require an external drive and Parallels software to view.
I: INFORMATION, POLICIES AND GUIDELINES
College Credit Recommendation
Courses offered by Ed4Online that are included in the Alternative Credit Project™ have undergone ACE’s credit
recommendation process and have been granted an ACE CREDIT® recommendation. This class has been recommended
for three (3) college credits. ACE CREDIT has been recommending college credit for non-classroom learning for over 30
years and ACE’s credit recommendations are considered by over 2,000 colleges and universities across the United
States.
Accommodations of Disability Policy
It is the policy of Ed4Online, LLC, (Ed4Online.com) to provide an appropriate environment to optimize learning of
educational materials. Anyone that needs additional assistance for a disability can contact Ed4Online to make additional
accommodations, when available. Ed4Online can be contacted by emailing [email protected] or by calling 800-939-
0734.
Online Etiquette & Courtesy
Managing Information Systems 12
Online communications need to be composed with fairness, honesty and tact. Spelling and grammar are very important
in an online course. What you put into an online course reflects on your level of professionalism. It is important not to
take disagreement personally. Responses to different ideas and observations need to be objective. Being objective
means maintaining boundaries and not making personal attacks on the ability of others or making statements that have
the potential to be taken personally. An important part of online learning is discussion. Differences in thinking are good
because our knowledge is broadened. Because we have differences, we will have conflict. The important thing is to
handle conflict in a way that does not create defensiveness which blocks learning. Here are online references that
discuss online netiquette http://www.albion.com/netiquette/corerules.html
Academic Integrity
Ed4Online expects students to exhibit academic integrity through their educational experiences and to avoid all forms of
academic dishonesty. Academic dishonestly, which includes but is not limited to plagiarism, collusion, abuse of resource
materials, cheating on an examination, or other academic work to be submitted, is subject to disciplinary action.
Students are allowed to reference course materials while taking quizzes and tests due to their emphasis on application;
however, exams must be taken independently.
Students found responsible for an act or acts of academic dishonestly will be subject to academic and disciplinary
sanctions. Academic sanctions may include withdrawal from the course with a grade of F and/or a reduction of a grade
in the course. Disciplinary sanctions may include suspension for a specified period of time, permanent separation from
the program, and/or filing of criminal charges.
No certificate of completion will be given if the course is completed by anyone other than you. When you enroll in the
course you are stating under penalty of perjury that you, and not another person, studied the material in its entirety and
completed all requirements. By registering for this course, you understand that it may be a crime to make false
statements or to falsify documents submitted.
Best Practices for Online
Ed4Online provides instruction in an online learning environment. An online learning environment needs structure for
effective communication to occur. Below is a list of guidelines for effective online communication:
Stay engaged and on-task in your course.
Utilize good time management skills.
Read your messages in the message system.
Communicate with a respectful, professional tone in discussion threads (collaborative learning).
Uphold the standards of Academic Integrity set forth by this company.
Avoid typing in all caps. Typing in all caps in the online environment is viewed as SHOUTING and should not be
used. If you wish to place emphasis on an important passage, use bold.
Recognize that you are participating in an online dialogue. Use correct spelling and grammar in all forms of your
writing.
Utilize Netiquette standards in all forms of communication.
