Managing Information Systems & Communication Technology By Thomas Hilton For My Friends in BSAD 101

Managing Information Systems & Communication Technology

By Thomas Hilton

For My Friends in BSAD 101

Topics

• Overview Dr. Hilton• Technology Dr. Hilton• Management Dr. Pratt

Your Objective Connect IT with Business

Overview

• Why does business like IT?

• What is an information system?

• What’s the difference between data and information?

OverviewWhy Does Business Like IT?

• Cost Elimination– Worker– Process– Carrying Cost

• Cost Reduction– Efficiency– Productivity– Maintenance

• Cost Shifting– Inventory– Labor– Debt

• Profit Generation– Product– Service

OverviewWhat is an Information System?

• Text– System for transforming raw data into information

that can be used in decision-making

• IT Professional

IntendedUnintended

OutputSensor

InputRegulator

VisualAural

TactileOlfactory

(Gustatory)

TactileAural

Visual Olfactory

(Gustatory)

MainMaintenance

PeopleProcedures

Software Hardware

Input Input Interface Transformation Output Interface OutputProcess Process Process

Feedback Loop

Boundary Environment

Overview What is Data?

• Text– Raw facts and figures

• IT Professional– objective measures

of traits of real-world objects

OverviewWhat is Information?

• Text– Meaningful, useful interpretation of data

• IT Professional– Data

aggregated and placed in context so as to be useful for decision-making

Information TechnologyText

• VC• Networks• ERP• CAD• CAM• MIS• DSS• ESS• AI/ES

• DB• SP• AP• MM• LAN• WAN• WN• C/S

Name That Acronym!

Information TechnologyProfessional

• Individual Workstation

• Workgroup LAN

• Enterprise WAN / Intranet

• E-Commerce Extranet/Internet

How to Meld These Views?

Research & Development Marketing Production Accounting Finance

HumanResources

TopManagement

IndividualWorkgroupsEnterpriseE-Commerce






Middle

Management







Lower

Management







Non-mgt Professional

s







Non-professionals







Now, On To Dr. Pratt!

Matching Information Users and Systems

New Options for Organizational Design

• Leaner organizations

• More flexible operations

• Increased collaboration

Networking for Mass- Customization

http://www.dell.com

http://www.dell.com/

http://www.dell.com/

Dr. Pratt’s “Take-away” Points

• Everyone uses IS and CT

• Users at all levels will look to you for support

Documents

Managing Information Systems & Communication Technology By Thomas Hilton For My Friends in BSAD 101