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Managing Computer Access With Fair Rules, Policies & Guidelines. KLA 2010 Mickey Coalwell Northeast Kansas Library System April 8, 2010. What does NEKLS require 2009-2011?. Gateway Library - PowerPoint PPT Presentation
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Managing Computer Access With Fair Rules, Policies & Guidelines
KLA 2010Mickey Coalwell
Northeast Kansas Library SystemApril 8, 2010
What does NEKLS require 2009-2011?
Gateway Library The library provides free public access to at least three computers with a high-speed direct Internet connection
with a minimum upload and download bandwidth of 1.5 Mbps (T-1). Computers are interconnected with a local area network.
Linking Library The library provides free public access to at least four computers...
Service Center Level I The library provides free public access to at least six computers...
Service Center Level II The library provides free public access to at least eight computers...
Major Service Center Level I The library provides free public access to at least twelve computers...
Major Service Center Level II The library provides free public access to at least eighteen computers...
Major Service Center Level III The library provides free public access to at least 36 computers...
Major Resource Library The library provides free public access to at least 150 computers...
What else is required for accreditation?
Technology
The library has a telephone, telephone answering machine or service, and provides public FAX service.
The library has a current technology plan including a computer replacement schedule and planning for new technologies.
The library provides a wireless Internet access point.
Computer Management Software
CybraryNLibraryMetricksVendPrint/VAMEnvisionWarePharosSAMITG ALPS
Internet Use/Safety Policy
Defines the library’s stance on the internet as a RESOURCE: Who can use it How it can be used Limitations on use Legal (statutory) obligations General philosophy, disclaimers
Computer Use Rules
Explains to patrons the conditions under which they can use library computers
Details consequences of breaking rulesProvides behavioral and procedural
expectationsIs like a contract between patron & library
Do rules all have to be the same?
Appropriate = suited to your situationBalanced = meets needs of library AND
patronConsistent = applied to everyoneDefensible = are based on facts, reasonsFair = unbiased
16 Questions
1. Is a library card required to use the computer? If so, why?
16 Questions
2. Are some computers restricted for use to certain types of patron? Adults? Children? Teens? Genealogists? Researchers? Job applicants?
16 Questions
3. Do visitors and non-residents have computer privileges? Is ID required? Do guests need to have a local address or reference?
16 Questions
4. Is computer access privilege connected to library materials fines? What is the dollar threshold for denying the privilege?
16 Questions
5. Are users restricted to total sessions or minutes of computer use per day?
16 Questions
6. Can more than one patron work at a computer at the same time? Can two people working on the same project sit at the same computer?
16 Questions
7. Can patrons reserve computer time? Can they call to reserve time, or reserve only in person?
16 Questions
8. Is there a time limit on sessions? How is the limit enforced? How strictly/fairly?
16 Questions
9. Are “express” computers set aside for short-term use or catalog lookups?
16 Questions
10. Are games allowed? Is chat allowed? If no, why not?
16 Questions
11. Is patron printing allowed? Is there a charge for printing? Are there quantity limits on printing? Are patrons allowed to use special paper in the printer?
16 Questions
12. Are diskettes, CDs and/or USB flash drives allowed? If not, why not?
16 Questions
13. Are personal electronics allowed to be connected to computers? Headphones Laptops Cell phones Game units
16 Questions
14. Are patrons required to sign an Internet Use/Safety agreement? Is it kept on file? Are all patrons required to sign, or just minors? Is verified parental permission required for minors? What is the age cutoff?
16 Questions
15. Are parents required to sit with their minor children? How old does a child need to be to use a computer without adult supervision?
16 Questions
16. Is priority given to specific tasks, such as research, homework, or employment applications?
A balancing act
AppropriateBalancedConsistentDefensibleFair