MANAGERIAL ROLES

ADMINISTRATIVE ROLES

OPERATIVE ROLES

Administrative Roles

Policy maker Administrative experts Advisor Housekeeper Counsellor Welfare officer Legal consultant

1. As a policy maker he deals with:-

Wages and Salary Administration Welfare activities Personnel Records Working Conditions

2. As a Adiministrator he deals with:-

Processing record and record keeping

Maintaining employee files HR related database Transport and medical facilities Submitting reports to regulatory

Agencies.

As a advisor he:--

Give advise Give Suggestion Counselling Deal with Grievance Redressal Prepare reports Communicate guidelines for the

interpretation of data Provide information regarding Labour Law.

As a House-keeper he deals with:-

Recruitment Pre-employment testing Reference checking Employee surveys Benefits and pension admn Maintenance of records.

As a Counsellor he:-

Discuss problems of the employee related to work, career, supervisor, colleagues health, family, financial and social.

Advise them on minimising and overcoming problems.

As a Welfare-Officer:-

Provision and maintenance of canteen,hospitals,creches,educational institutes,clubs, libraries, conveyance etc.

As a legal consultant he go through:-

Settlement of disputes Handling disciplinary cases Doing collective bargaining Enabling the process of joint

consultation Implementation of Labour Laws

Contd.

Contracting lawyers regarding court cases

Filing suits in labour courts.

Operative Roles

Recruiting Trainer, Developer, Motivator Co-ordinator / linking pin Mediator Employee champion

As a trainer he deals with:

Talent retention Finding skill deficiencies Offer meaningful training Offer opportunities Bring out the latent potential of

people through rewards which are valued by employees

Co-ordinator / Linking pin

Develop rapport with divisional heads

Using PR and communication skills of HR executives to maximum possible extent

As a mediator between:-

Two employees Groups of employees Superiors and subordinates Employees and management

As a employee champion he deals with:-

Placing right people on the right job Charting suitable career path for

each employee Rewarding creditable performance Resolving differences between

employees and groups smoothly Adopting family-friendly policies

Ensuring fair and equitable treatment

Representing worker’s issues and problems to the management.