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2020.02.13 MANAGEMENT SYSTEM

MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

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Page 1: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

2020.02.13

M A N A G E M E N T S Y S T E M

Page 2: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

2

• Introduction -- Purpose & Scope

• CSR Strategy

• Program Management & Governance Scope

• CSR Management System Approach

• CSR Governance Team & Leadership

• Resources

S E C T I O N S

Corporate Social Responsibility Management System

Page 3: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

3

Rev # Change Summary Document Owner Approver Date Approved

4 • Page 7 -- Updated overview of "Our Solutions" pillar.

• Page 8 -- Added first bullet to communicate the role Keysight solutions play in customer technologies.

• Page 14 -- Updated content of item #6 under "Management Commitment" heading.

Director Corporate

Social Responsibility

Senior Vice

President, Corporate

Services

2020, February 13

3 • Page 5 -- Updated strategy content: replaced section headings with current terminology; replaced KLM image

with updated image; changed ">$1B in value committed to strengthening communities" to ">$1.25B in value

committed to strengthening communities" in alignment with updated targets; and changed "P&L" to "The Income

Statement" in alignment with updated reference; replaced imagery representing foundational pillars with updated

images.

• Pages 7, 8, 13 -- Replaced foundational pillar images with updated graphics.

• Page 9 -- Removed "Project Lead" from Program Management Team; updated "Global Environmental Health &

Safety" representative to "Global Environmental Health & Safety and Security".

Director Corporate

Social Responsibility

Senior Vice

President, Corporate

Services

2019, May 15

2 • Updated links to Keysight Leadership Model external and internal

• Updated CSR strategy one-pager to add target Key Impact Goals and Keysight Leadership Model

• Reordered slides to: move Measurement Approach after strategy one-pager; move Governance Team after

Foundational Pillars Supporting Programs; move RBA Alignment after CSR Management System Approach

• Updated Titles and Subtitles of following slides to fit available slide format better: Foundational Pillars Supporting

Programs, Policies & Systems; Program Management and Scope; CSR Management System Approach

• Updated CSR Governance Team listing to add Chief Security Officer.

• Updated Resources listing with new public and internal links

Director Corporate

Social Responsibility

Senior Vice

President, Corporate

Services

2018, December 14

1 Initial Document Director Corporate

Social Responsibility

Senior Vice

President, Corporate

Services

2018, May 23

Corporate Social Responsibility Management System

Page 4: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

4

• PURPOSE -- Corporate Social Responsibility (CSR) is one of Keysights primary enabling values

as indicated by the Keysight Leadership Model, and thus is core to Keysight's success. The

Keysight CSR Management System provides the strategic framework to govern policies,

processes and procedures that ensures the company achieves its CSR vision and objectives.

• SCOPE OF DOCUMENT -- The Keysight CSR Management System document provides a high

level overview of the approach to managing CSR at Keysight. Details on individual CSR-related

policies, processes and procedures are managed and communicated by respective owning

functions identified in the CSR Management System. It is one piece of the overall Keysight

Business Management System (BMS), internal only) and is connected to the overall Keysight BMS

Document Map (internal only). Please note that some links may not be publicly available.

P U R P O S E & S C O P E O F D O C U M E N T

Corporate Social Responsibility Management System

Page 5: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

5

Build a Better Planet Support Business Commitments&Ensure Planet &

Company Thrive

>$1.25Bin value

committed to

strengthening

communities

570kStudents &

future

engineers

engaged with

STEM

education

10% & 15%energy & water

conservation

respectively,

$2M cost

avoidance*

ZEROmaterial

negative impact

to The Income

Statement,

institutional

investmentsBy E

nd

FY

20 Revenue

Growthby supporting new

market entry,

workforce

development, and

innovations

Profitability

Targetsthrough cost

avoidance from

natural resource

conservation &

efficiency

Shareholder

Valueby improving EHS

investment ratings &

mitigating investor

risk

• Shareholders -- build reputation as socially

responsible brand, attract new & retain existing

investors, lower operating costs

• Customers- help meet their sustainability goals,

enable innovative sustainability breakthroughs

• Employees -- Attract & retain high performance

workforce

Align to Keysight Core Values Foundational Program PillarsEngage Stakeholders, Values

& Foundational Framework &

Governance Team Accountability Defined Scope & Management SystemGovernance Structure with

Defined Scope & Mgt System &

* Per FY15 baseline

V I S I O N - - B U I L D A B E T T E R P L A N E T B Y A C C E L E R A T I N G I N N O V A T I O N T O

C O N N E C T & S E C U R E T H E W O R L D A N D E M P L O Y I N G A G L O B A L B U S I N E S S

F R A M E W O R K O F E T H I C A L , E N V I R O N M E N T A L L Y S U S T A I N A B L E A N D

S O C I A L L Y R E S P O N S I B L E O P E R A T I O N S

Corporate Social Responsibility Management System

ETHICAL GOVERNANCE THE ENVIRONMENT RESPONSIBLE SOURCING

OUR PEOPLE COMMUNITIES OUR SOLUTIONS

Page 6: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

6

K E Y P E R F O R M A N C E I N D I C AT O R S ( K P I ) S T R U C T U R E

Corporate Social Responsibility Management System

Key Performance Indicators In Place to Measure Program Effectiveness

Key Impact Goals

Community

Education

Environment

Governance

Business Objectives

Support Revenue Growth

Enable Profitability

Mitigate Risk to Shareholder Value

Foundational Pillars

Ethical Governance

The Environment

Responsible Sourcing

Our People

Communities

Our Solutions

Tracked at Detailed

KPI levelTracked at Program Health (R/Y/G)

KPI level

Page 7: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

7

O V E R V I E W

Corporate Social Responsibility Management System

Ethical

Governance

Keysight conducts

business in an

ethically responsible

manner. Our

strategic and

operational policies,

procedures, and

values support

transparency,

sustainability and

legal compliance.

The Environment

Keysight prioritizes

natural resource

conservation,

emission reduction,

waste minimization

and pollution

prevention, and we

partner with our

suppliers and

contractors to better

achieve these

goals.

Responsible

Sourcing

Keysight has a

strong partnership

with our suppliers to

ensure mutual

success and

commitment to

leadership in

sustainable

practices,

technology and

business

operations.

Our People

Keysight values a

diverse, inclusive,

safe and respectful

work environment

and offers

challenging

assignments,

development

opportunities, and

competitive salaries.

Communities

Keysight and its

employees

contribute to the

communities where

we operate,

participating in local

and global volunteer

efforts and support

numerous charitable

and educational

organizations.

Our Solutions

Keysight helps build

a better planet

through our

sustainably

developed

electronic

measurement

solutions that

accelerate

innovations to

change lives,

secure the world

and connect people

across the globe.

Page 8: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

8

S U P P O R T I N G P R O G R A M S , P O L I C I E S & S Y S T E M S

Corporate Social Responsibility Management System See CSR Resources Web Page for complete list of supporting,

publicly available policies, certificates and documents

Ethical Governance

• Compliance

• Investor Relations

• SBC

• Data Security/Privacy

• Intellectual Property

Rights

• Extended Producer

Responsibility

The Environment

• EHS

• Energy Conservation

• Water Conservation

• Greenhouse Gas

Reduction

• Hazardous Waste

Minimization

• Pollution Prevention

• Regulatory Compliance

Responsible Sourcing

• Supplier Human Rights

• Conflict Minerals

• Environmental

Management System

• Supplier GSE

• Supply Chain Business

Continuity

• Supplier Diversity

Our People

• Training & Dev

• Labor Standards

• Employee Well Being

• Safe, productive &

healthy workforce

• Education Assist

• Gender Diversity in

Leadership

• Employee Equity

• Workplace Accessibility/

Accommodation

• Employee Volunteer

Program (4 hrs/mo)

• Emergency Planning &

Preparation

• Campus Managers

• Internships

Communities

• Giving Program

• University Relations --

Grants & Donations

• STEM Education

• SWE & Women in Tech

Programs

• Major Site Volunteer &

Community Programs

• BEPU Discounts to

Universities

• PURE Donations to

Universities

• KAS

• University Guest

lecturers

Our Solutions

• Support customer

delivery of clean tech,

social impact and

wellness, and safety and

security technologies

• Product Trade-In/Take-

Back

• Quality & Safety

• Innovation as an Enabler/

Regulatory Compliance

• EOL (End of Life)

Product Management

• Extended Support Life

• Longevity, Supportability,

Maintainability

• Product Manual E-

delivery

Managed through

Keysight Standards of

Business Conduct and

related Legal and

Compliance policies and

practices detailed on

Keysight’s Ethical

Governance Web Page

Managed through

Keysight’s ISO 14001

Certification,

Environmental Health &

Safety Policy, and

related policies and

practices detailed on

Keysight’s Environment

Web Page

Managed through

Keysight’s Supplier

Code of Conduct and

related policies and

practices detailed on

Keysight’s Responsible

Sourcing Web Page

Managed through

Keysight’s Human

Rights & Labor Policy

and related policies and

practices detailed on

Keysight’s People Web

Page

Managed by approach

detailed in Keysight’s

Corporate Social

Responsibility Statement

and related practices

detailed on Keysight’s

Communities Web Page

Managed through

Keysight’s Quality Policy

and related policies and

practices detailed on

Keysight’s Solutions

Web Page

Page 9: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

9Corporate Social Responsibility Management System

Extended Team -- Identified by core team members -- validated annually – to complete assigned tasks in support of program deliverables

Core

Team

Program Management Team

DirectorManages program

through Governance

team, represents

Keysight in broader

CSR community and

across functions

Customer

CompliancePartners with Prgrm

Mgt Team to

complete deliverables

in accordance with

field/sales impact,

field/sales operations

functional lead

Functional Leads – 1-3 individuals represent each of following functions in development, governance and oversight of

Keysight CSR program

Corporate Communications,

Community Affairs

Finance, Tax

Global Environmental Health &

Safety and Security

Procurement & Sourcing

Trade & Logistics

Human Resources

Investor Relations

Legal

Product Environmental &

Regulatory Compliance

Field/Sales

Pillar Leads – One Functional Lead also acts as primary representatives and KPI reporting owner for each pillar

Ethical Governance

Legal

Our Environment

Environmental Health & Safety

Responsible Resourcing

Procurement & Sourcing

Our People

Human Resources

Communities

Corporate Communications,

Community Affairs

Solutions

Product Environmental & Regulatory

Compliance

Executive Sponsor Steering Committee

Senior VP, Corporate Services

• Ultimately responsible for success of CSR

• Provides guidance, secures resources and

organization linkages

• Champions program, final decision maker

• Senior VP, Chief People & Admin

Officer, Chief of Staff

• Senior VP, Chief Marketing Officer

• Senior VP, Worldwide Sales

• Chief Security Officer

• VP & General Manager Order Fulfillment

• Senior VP, General Counsel and

Secretary

• Director of Investor Relations

• Assist in resolving strategy issues and policy decisions

• Provide alignment, control, and resourcing to implement strategies

• Champions program throughout function and company-wide

PA R T I C I PA N T S A N D S T R U C T U R E

Page 10: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

10

C H A R T E R

Corporate Social Responsibility Management System

Through a cross-functional Governance Team, develop a global program

that enables Keysight to meet it’s CSR vision and stakeholder requirements

by identifying program elements & driving accountabilities companywide

• Accountable for achieving the Keysight CSR vision and foundation

• Across regulatory requirements, customer requirements, business compliance and CSR reporting requirements

• Define, plan and standardize Keysight CSR efforts

• Measure, monitor and provide required annual reporting and communications on Keysight CSR-related activities

and results

• Advocate for CSR initiatives internally

• Track, monitor, and address industry trends in CSR

Page 11: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

11

External Reporting Improve Investment Ratings, Mitigate Revenue Risk

Investor Priority

• Annual CSR Report &

Narrative

• Active Annual Rating

Organization & External

Reporting Targets

• Passive Rating Agency

Submittals

• Report Reviews and CSR

Response monitoring

Customer Priority

• Customer Compliance

Cross-Functional, Multi-

Customer or Annual

known Customer CSR

Reporting Requirements

Annual Initiatives Address Critical Gaps

• Periodic Program-level

deliverables uniquely

identified each year

• Focused on Priority Gap

Closures

Comms & Outreach Support Reputation, Public

Information for Ratings

• Annual Comms Plan

• Deliverables Notification

• Stories Published &

Amplified

• CSR Site on K.com,

Intranet

Program ManagementKeep on Track

• Materiality Assessment

• Strategy, Goals, Measures

• Annual Plan

• Program Status Reporting, KPIs

and CEO Scorecard Measures

• Program Tracking

• Tools. Vendor & Consulting

Management

• Program-level Budget

Identification & Management

S C O P E

Corporate Social Responsibility Management System

Page 12: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

12

P L A N > D O > C H E C K > A C T

Corporate Social Responsibility Management System

Plan Do Check Act

Investigation – Input derived from

sources including: input from regular

stakeholder engagement programs,

CSR materiality, emerging trends, CSR

related risk from regular function risk

reviews

Annual Planning

• Identify annual goals & measures

• Prioritized all program components

• Reporting targets, tools, &

communications plan

• Validate resourcing

• Sponsor/executive steering

committee alignment

New Trends/Gaps Dispensation

• Reviewed against annual plan,

prioritized accordingly via

Governance Team

Implement to annual plan Quarterly Program Reporting

• Key Impact Goals and KPI

Dashboard

• Program Status Report

Function-specific audits managed by

owning teams, non-compliance

corrective actions escalated to CSR

Governance Team

CSR topics included in function-specific

regular risk assessments, issues

escalated to CSR Governance Team

Regular emerging and stakeholder

engagement trends insights

communicated to CSR Governance

Team

Address gaps and non-conformance

from reporting

Reprioritize plan elements as

appropriate based on function-based

audit results, emerging trends,

stakeholder input, and identified risks

from regular check process – all fed

into following year’s planning

Page 13: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

13

Foundational

Pillars

Labor Health & Safety Environment Ethics

✓ ✓ ✓ ✓

✓ ✓ ✓ ✓

✓ ✓ ✓

✓ ✓

✓ ✓ ✓

A L I G N M E N T T O R B A A S P E C T S

Corporate Social Responsibility Management System

ETHICAL GOVERNANCE

THE ENVIRONMENT

RESPONSIBLE SOURCING

OUR PEOPLE

COMMUNITIES

OUR SOLUTIONS

Page 14: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

14

Management Commitment Employee Commitment

1) Ensure workplace conformance with the CSR Management

System (in support of RBA aspects) associated to their function.

2) Implement, uphold and communicate to all workers the company

related policies and requirements in the CSR program as associated

to their function.

3) Promote RBA awareness among the employees and interested

parties through RBA training opportunities and communication as

associated to their function.

4) Ensure all workers recognize and understand CSR standards as

associated to their function and use them as references at all times.

5) Review the status of CSR related performance as associated to

their function on a regular basis and take corrective and preventative

actions as appropriate

6) Flow down Keysight’s Supplier Code of Conduct and company

related policies to our suppliers. Assess Strategic supplier’s

compliance status against Keysight’s Supplier Code of Conduct and

RBA requirements.

1) Understand the CSR Management System (in support of RBA

aspects) associated to their work function

2) Ensure workplace conformance with the CSR Management

associated to their work function.

3) Report any human rights, social responsibilities and ethics and

environmental, health and safety related incidents openly and

honestly with supervisors and management.

4) Participate in any CSR related corrective and preventative actions

associated to their work function.

R B A C O M M I T M E N T

Corporate Social Responsibility Management System

Page 15: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

15

R B A C O M M I T M E N T L E T T E R

Corporate Social Responsibility Management System

Page 16: MANAGEMENT SYSTEM 2020.02 - About Keysight · 2020-05-18 · Program Management Keep on Track •Materiality Assessment •Strategy, Goals, Measures •Annual Plan •Program Status

16

• Keysight’s ISO 14001 Certification

• Keysight’s Environmental Health &

Safety Policy

• Keysight’s Supplier Code of Conduct

• Keysight’s Human Rights & Labor

Policy

• Keysight’s Quality Policy

• Keysight’s Corporate Social

Responsibility Statement

• Keysight Leadership Model

• Keysight Standards of Business

Conduct

• Keysight CSR Web site

• All Public Keysight CSR Resources

• CSR Foundational Pillar Pages

• Keysight’s Ethical Governance Web

Page

• Keysight’s Environment Web Page

• Keysight’s Responsible Sourcing Web

Page

• Keysight’s People Web Page

• Keysight’s Communities Web Page

• Keysight’s Solutions Web Page

L AT E S T R E S O U R C E S AT W W W. K E S I G H T. C O M / G O / C S R

Corporate Social Responsibility Management System

Links public unless otherwise noted