Management L1

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Computer People 20001

Lecture No. 1

Introduction toManagement and

Organization


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Management

Efficiency(Means) Effectiveness(Ends)

Low Waste High Attainment

Resource

Usage

GoalAttainment

Management Strives for:

Low Resource Wastage(High Efficiency)

High Goal attainment(High Effectiveness)


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Who are Manager?

Someone who works with and through other

people by coordinating their work in order toaccomplish organizational goals. For example,Coordinating the work of departmental group.

Supervising single person.

Coordinating the work of team compose of several

department's s persons.

There are three type of managers. First line manager, Middle manager, Top manager


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Who are Manager?

First line Manager:are the lowest level of management and manage the work

of nonmanager individuals who are involved with theproduction of Org.s Products.

For example: Supervisor, Office manager, line manager

Middle manager: include all the level of management between the top and

lower level of Org.They manage work of first line manager.For example department head, project leader, plant

manager or division manager.


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Who are Manager?

Top Management:At or near the top level of Org.

Responsible for making Org.-wide decisions

Also establish the plans and goals that effect the entire

Org.

For example: President, Managing Director, Chairman,

Chief Executive Officer, Chief Operating Officer


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What Manager do?

All manager perform five management functions:

Planning: Process of defining goals, Establishing strategies for achieving those goals, Developing plans to integrate and coordinate activities.

Organizing:

Determining what task to be done, Who is to do them How the tasks are to be group,Who reports to whomWhere decisions are to be made.



What Manager do?

Leading: Involves motivating subordinate, influencing individuals as

they work.

Selecting the most effective communication channels, or

dealing in any way with employee behavior.

Controlling: Involves monitoring actual performance, comparing actual

to standard and taking action, if necessary.


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Management Role

What manager do can best be describe by

looking at the roles they play. The term management role refers to specific

categories of managerial behavior.For example different role and behavior as student,

employee, manager,worker, etc. There are three types of managerial role.



Management Role

Interpersonal Role: Involve people and their duties that are ceremonial and symbolic in

nature. For example figurehead, leader and liaison.

Informational Roles: Involve receiving, collecting and disseminating information. For example monitor, spokesperson and disseminator.

Decisional Roles: Revolve around making choices. The four decisional roles include entrepreneur, disturbance

handler, resource allocator and negotiator.



Management Skills:

Managers job is varied and complex.

Manager need certain skills to perform theduties and activities associate with being

manager.

Managers need three essential skills or

competencies.



Management Skills:

Technical Skills: Knowledge of and proficiency in a specialized field.

For example: Engineering, Computers, Accounting etc, These skills are very important at lower level as managers are

dealing with employees doing Org. work.

Human Skills: The ability to work well with other people individually and in group.

Manager deal directly with human. Manager with good communication skills are able to get best out

of their people.



Management Skills

Conceptual Skills:The ability to think and conceptualist about abstract and

complex situation.

Using these skills manager must able to see org. as a

whole, understand the relational ship among various

subunits, and visualized how the org. fits into broader

environment.

These skills are important at top level management.



Management Skills

ConceptualSkills

Human

Skills

TechnicalSkills

TopManagemen

tMiddle

Management

Lower-Level

Management

Level of Importance



Managing System:

Another way to look at the managers Job is

from the perspective of managing system. A system is interrelated and interdependent partsarranged in a manner that produce a unified whole.

There are two types of system.

Close System: are not influence by and do not interact withtheir environment.

Open system dynamical inter with their environment.



Managing System:

System

Feedback

Inputs

Raw Material

Human Resource

Capital

Technology

Outputs

Products & services

Financial Results

Information

Human Results

TransformationEmployees

Work Activities

Management Activities

Technology &

Operations Methods

Environment



Managing System:

According to this approach:Job of manager is to coordinate the work activities of the

various parts of the organization

And ensure that all the interdependent parts of

organization are working together

So that the organization goal can be achieved.

An important part of Managers Job isrecognizing and understanding the impact of

the various external factors.



Managing in different and changing

situations:

Management is not based on simple principles.

Different and changing situations requiremanagers to use different approaches andtechniques.

The Contingency Perspective: An approach that says that org. are different, Faces different situations And require different ways of managing.

The contingency variables like Org. size,



Managing in different and changing

situations:

Routine ness of task technology, Environment

uncertainty and individual difference can havea significant impact on what managers do.

Process Approach: The production of items in

continuous process.



What is an Organization:

Organization is deliberate arrangement of

people to accomplish some specific purpose. For example College, University any company.

All Org. has three common characteristics.

DistinctPurpose

DeliberateStructure

People


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Distinct Purpose: This purpose is typically expressed in terms of a goal or set of

goals that the org. hopes to accomplished.

People: All the org. are composed of people and these people help

org. to accomplish their goal.

Deliberate Structure: All the org. develop some sort of structure so that their people

can do their work.


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Due to changing of world economy, E-

businesses, Information technology, Freetrade, globalization and workers expectations

org. are changing form traditional to new

dynamic org.


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Why study Management:

Studying management is very important as it is

need of every org. The universality of Management:

The management is needed in all type and sizes of org., at

all org.s level in all the org. areas and in org. in all the

countries around the globe.


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The Universality of Management:

All Size Organization

Small Large

All Organizational Areas

Manufacturing---Market.

HR----Accounting

All type of Org.

Profit ---- Nonprofit

All Organization Levels

Bottom Top

Management

Is needed

In


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Why study Management:

The Reality of work:

Most of the college graduate after their graduationwill become manager or be managed by somebody.

Understanding the management process forms

foundation upon which management skills are build.

Most of people some kind of managerialresponsibilities even though they are not on

managerial position.


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Why study Management:Rewards and Challenges of being a Manager:

Rewards Create a work

environment in whichOrg. members to best oftheir ability.

Have opportunities to

think creatively & useimagination.

Help others find meaningand fulfillment in work

Challenges

Do hard work Have to deal with a

variety of personalities

Have to work with limited

resources. Motivate others


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Why study Management:Rewards and Challenges of being a Manager:

Support, coach and work withvariety of people.

Work with a variety of people. Receive recognition and

status in Org. and community.

Receive high salary, bonusesand stock options.

Good managers are neededby org.

Successfully blend

knowledge, skills and

other things of a group. Success depends upon

others work

performance.


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Introduction to Management &

Organizations:(Summary)

Who are Managers?

What is Management?What do Managers do? Management Functions and Process, Management Roles,

Management Skills, Managing systems, Managing in different &changing situation

What is an Organization?Why study Management?

The universality of management, The Reality of Work, Rewardsand challenges of being a manager.


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Questions appear in Exam.

What are the basic functions of management?

Briefly discuss whether or not two additionalfunctions, improving and representing should

be added to the four fundamental functions of

management.

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Management L1