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Workforce Ready: Building a Better Health Information Management (HIM) Professional

Agenda •The HIM Industry

•With big challenges come big opportunities •The AHIMA VLab

•The good, bad, and the ugly •The AHIMA Academy and Pearson Partnership

•Unified Platform •Streamline Experience •Improved Customer Support •Improved Maintenance and Quality Assurance

•The Future is Now •More Applications •VLab Pro •Interprofessional Initiatives •Aligned and Integrated with Coding Basics

•Q&A

HIM Industry

Challenges and Opportunities

• Industry change (ICD-10) creates tremendous opportunity and increased competition.

• The work of our profession (our members) is rapidly changing, with ever-moving goals and targets established by the Department of Health and Human Services.

• Our ability to rapidly develop and maintain products and services was diminished by legacy technology decisions

AHIMA VLab

Good, Bad, and Ugly The Good

• First to Market • Innovative, hands-on experience with leading HIM applications • Applied skills-based utility for HIM students • Used by leading academic institutions • Multiple utilities

The Bad • Was not scalable beyond the existing customer base • Emerging competitors brought better design

– Competitor design can’t compete with VLab utilities offerings

The Ugly • The overall experience was cumbersome; required up to 5 different logins • The learning materials were scattered, residing in up to three different

repositories, all requiring more logins. • Difficult to maintain and provide quality assurance • Limited customer support • No room for growth in a growing industry

AHIMA-Pearson

AHIMA Academy Our partnership has allowed us to:

• Create a better user experience overall • SSO • Easy to use user interface and access to all applications in one

place • Centralized file management

• Respond rapidly to content demands for currency, consistency, and accuracy

• Regain and maintain market share • Support AHIMA as the “gold-standard” for HIM content • Leverage the technology expertise of partners to support our training

mission

Road Ahead

The Future is Now •Identify new product development opportunities

• Evaluated by build, buy, or partner criteria •Currently developing VLab Pro for the professional market •Faculty advisory workgroup developing Interprofessional products (HIM, Nursing, Medicine, Allied Health – Integrated activities the simulate the real lifecycle of patient data)

• Integrate hands-on, real-world experience offered by VLab into our foundational Coding Basics curriculum for new HIM professionals

•Pearson partnership facilitates selling a superior curriculum-in-a-box solution

• Expanding online education and VLab offerings to additional, targeted markets, outside of HIM and beyond North America

• Perform efficacy study for VLab product

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• Jason Malley

• VP, Business Innovation • AHIMA

• Jason.malley@ahima.org

• Corrine Calice, Ph.D.

• Sr. Mgr, Instructional

Design • AHIMA

• Corrine.calice@ahima.org