Management and Leadership

Frank faced a number of challenges as he sat at his work station Monday morning. He is a supervisor of a production line at the Emprex Corporation. Frank had to interview nine people to fill three full time jobs and one part time job. He had to meet his team to let them know they would have to work at least 10 hours of overtime each week for the next two months to meet their quota. He knew the worker would be happy with the extra money but they would be giving up a lot of free time.

Frank is also challenged by some budget problems. While he didn’t have full authority over the budget, his manager warned him that costs were going up, which meant every supervisor had to find way to reduce expenses. Frank knew that some employees were wasting supplies and materials would have to be watched more carefully. Finally, Frank had to complete one his least favorite duties. An employee had not meet expectations and had to be fired. Frank had a meeting scheduled for 3 pm with the employee to break the news.

Management …

is the process of accomplishing the goals of an organization through the effective use of people and other resources.

Who is a manager?

SupervisorsVice President

CEO

EntrepreneurDirectors

What do managers do?• Plan– Analyze information, setting goals, and making decisions

• Organize– Identify and arrange resources to meet goals

• Staffing– Obtaining, preparing, and compensating employees

• Implementing– Direct and lead people to achieve goals

• Controlling– Determine if the goals are being reached, and what

planning stage your in.

Management Levels

Management Styles

is the way a manager treats and

involves employees

How do you involve everyone?

• Workers that hate their job?• Workers that are late?• Workers that cannot work with others?• Workers that are always ill?• Workers that do not care about the business?• Workers with different learning styles?• Workers that are slow?

Management Styles

Tactile Management• Directive• Controlling• Stay close• Make decisions

Strategic Management• Bring together• Help plan• Trust employees• No direct supervision

Can combine the twoTactile and Strategic

• Don’t like the constant supervision and being

left out of the decision making process.

• But like the day to day decision making by the supervisor.

• Some workers not experienced enough to be on their own.