Managed Voice & Internet

HD Voice Technology

Our Industry

• VoIP users mid 2006 – 6.5 Million, Q2 2007 – 11.8 Million – 45% increase (Telegeography)

• 2011 – 23.3 million users – 278% increase (Telegeography)

• Hosted VoIP – 25% of total telephony line shipments in next 3-5 yrs (InfoTech)

• Revenue growth - $310 million in 2005 to $5.9 billion by 2010. (InfoTech)

Epik Networks Epik Networks is a full service telecom

provider and an industry leader in hosted voice technology

• 2001 – Core management team came from Shared Technologies

• 2005 – Core business became Hosted Voice• 2005 – Development of private North American network• 2005 – Platform with Broadsoft and Cisco• 2012 – Migration to Broadworx Platform

Private North American Network

Epik Unique Delivery SystemLocalized Equipment Private Traditional & IP Hand offs

PSTN

SIPPRI’s

Mediant2000

DTMFStreamer

SBC“A”

SBC“B”

DTMFStreamer

Call Agent“A”

Call Agent“B”

To Client Site

Private DS1, DS3, etc…

Router POE Switch

Multi Site Network

Robust Feature SetAbbreviated 2-digit Dialing Anonymous Call RejectionAuthorization Code Calling Billing CodesBroadcast Paging Call Back QueuingCall Block (Selective Call

Rejection) Call Forward All CallsCall Forward Busy Call Forward No AnswerCall Forward Out of ServiceCall Reporting w/CTI Call ReturnCall Screening Call TraceCall Waiting Call Waiting IDCall Waiting/Caller ID Manager Caller IDCaller ID Block Class of ServiceConsole Assistant Application

Night Mode (After-hours Answering)

On-Net Routing Outlook IntegrationPermanent Caller ID Block

ReleasePhone Configurator Priority CallPrivacy Guard Queue/ACDReassign Phone RedialRelease (End Call) Remote Access to Call ForwardRemote Phone Selective Call ForwardSoftPhone Application Speed DialTime-of-Day Routing Toll BypassTransfer, Blind & Supervised Urgent CallVirtual Ring Voice Mail to EmailWeb Portal

ConferenceDesktop FAXDirect Extension Assignment Direct Inward DialingDirect Outward Dialing Directed Call PickupDistinctive Ring Do Not DisturbEmergency Number Support Emergency Mobility SupportForward to Voice MailFind Me No AnswerFind Me Follow MeGroup Call Pickup Hold-on Queuing Hold Hunt GroupsIndicated Call Park IntercomLast Call Return Meet-Me ConferencingMulti Call ParkMusic on HoldMute

Epik Networks

Hosted Versus Premise Based Solution

Implementation

Growth Management

Maintenance

Security

Reliability, Continuity

Virtual Office

Cash Flow

Obsolescence

Epik Networks

Hosted Versus Other Hosted Providers

Platform Viability

Cisco Discovery Protocol

Geographic Redundancy

Private Connection to Client site

Blackberry Dialer and iPhone Dialer

•Reduce Long usage charges associated with PDA

•Disaster Recovery Scenario

•Extends network in to PDA

Network Monitoring

Network Performance

*our SLA guarantees average up time of 99.99%

Toronto – 99.997% avg. uptime

Denver – 99.996%"Our firm switched from our old Nortel phone system to a Cisco VOIP system powered by Epik Networks. Epik planned the transition and made it seem easy. I have already recommended Epik to a number of colleagues.“

Jim KnafoManaging DirectorDaoust Vukovich LLP

Business Applications

ReferencesFinancial/ Accounting

Bluewater Investment Management Inc

Financial Planners Standards Council

Capital Canada Limited

Fairlane Asset Management

Groundlayer Capital

Bloom Burton

DebtPro Financial Services Inc.

Hawk Capital Canada

ETF Capital Management

ARVA

Raymond James

Astonhill

Infinium Capital Corp.

Andersen & Company Professional Corp.

Green Chencinski CA

IAO Actuarial

Marketing and Media

Gorilla Nation (5 sites)

George Media

Greater Toronto Marketing Alliance

Innovium Media Properties

Canadian Primedia Sales & Marketing

Digital Plus Group

IMI International

Pacific Newspaper Group

Mining

EG Mining Consultants

Globestar Mining Corporation

Alamos Gold Inc.

Temex

Lincoln Gold Corporation

Almeden Minerals

Exco Resources

Silver Corp. Metals

US Silver Corp

Legal

Lawson LLP

Barry D. Fisher Law Office

Juroviesky and Ricci LLP

Morrison Brown Sosnovitch

Strype Barristers

Daoust Vukovich LLP

Conway Davis Gryski – Barristers

National Class Action

Feigenbaum

Realty

Century 21 - Scarborough

Avison and Young

Brookfield Properties

BOMA Toronto

Arcestra

Building Reports Canada

Transportation and Construction

Airbridge / Seabridge International

Innovative Composites International Inc.

Association of International Auto Manufacturers of Canada

Dragados Canada – Toronto

Bilfinger Berger Project Investments Inc.

OHL Canada

Consulates and Trade Commissions

Royal Danish Consulate General

Swedish Trade Council

Enterprise Ireland

Royal Norwegian Consulate General

Consulate General of Switzerland

Consulate General of Japan

Consulate of Poland

ProMexico Trade Commission

Executive Business Centres

Regus Business Centres (22 sites)

Corp Seminar Inc. DBA St. Andrews Club and Conference Centre

Atrium Business Centres

Alliance Business Centres

Health/ Non Profit:

Ontario Veterinarian Group

Alzheimer Society of Canada

MS Society (5 Sites)

First Health

Asthma Society Of Canada