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Manage and lead Diploma of Leadership and
Participants of this qualification may be eligible for
Overview
This innovative and flexible management and leadership program is designed
tomorrow’s managers lead and manage in modern organisations.
The program focuses on the key
planning, managing performance, leading quality customer service and leading innovation.
The program is aimed at meeting the needs of managers in a range of
and is a ‘must' for current and future
Benefits
• Develop contemporary management and leadership
skills to enhance your career
• Directly improve business practices by using
workplace examples in activities and assessments
• Develop transferable skills, key
environments
• Share experiences and knowledge with other
participants, potentially building key relationships
• Learn from experienced facilitators who will share
their management expertise and work closely with
you to develop your skills and achieve your
qualification
• Achieve a nationally recognised qualification
• Provides a pathway to the Advanced Diploma of
Leadership and Management.
What participants say
about this course
"The duration was perfect, the
workshops were fun and
educational and, as always, the
food and staff were amazing."
"I have found the course invaluable
and I'm looking forward to
furthering my
resources recommended by
Manage and lead in your organisationLeadership and Management (BSB51915)
qualification may be eligible for training subsidies.*
is innovative and flexible management and leadership program is designed to
tomorrow’s managers lead and manage in modern organisations.
focuses on the key management and leadership skills of leading people, building teams,
planning, managing performance, leading quality customer service and leading innovation.
The program is aimed at meeting the needs of managers in a range of organisational
current and future managers.
Develop contemporary management and leadership
skills to enhance your career
Directly improve business practices by using
workplace examples in activities and assessments
Develop transferable skills, key to all organisational
Share experiences and knowledge with other
ally building key relationships
Learn from experienced facilitators who will share
expertise and work closely with
ls and achieve your
Achieve a nationally recognised qualification
Provides a pathway to the Advanced Diploma of
Management.
What participants say
about this course
"The duration was perfect, the
workshops were fun and
educational and, as always, the
food and staff were amazing."
"I have found the course invaluable
and I'm looking forward to
furthering my knowledge using
resources recommended by
Wisdom."
ation
help today’s and
leading people, building teams,
planning, managing performance, leading quality customer service and leading innovation.
organisational environments
2
Skill areas
This program will develop your management and leadership skills in four key areas:
Leading People
• Leadership in modern organisations
• Building effective teams
• Engaging people for enhanced performance
• Managing team dynamics
Leading Innovation
• Engaging teams in the innovation imperative
• Applying practical innovation in organisations
• Systemising innovation for continuous improvement
Managing Quality Customer Service
• Quality customer service in contemporary organisations
• Setting and maintaining service standards
• Leading teams to deliver quality customer service
• Lessons from national and international service leaders
Managing Planning and Performance
• Managing people performance
• Developing operational plans
• Leading team planning and performance.
Leading Innovation
Managing Quality
Customer ServiceManaging Planning
And Performance
Leading People
3
ABOUT YOUR TRAINER
Marion is a dynamic trainer and facilitator with
supporting people to achieve their development, career or business
goals. Marion has 27 years experience in workplace relations and human
resource management across a diverse range of industries,
and private, and 22 years experience in state, territory and federal
public service agencies. With her
approach to training and professional development, Marion is a
standout designer, developer and facilitator of innovative learning
programs. Marion’s highly engaging training style ensures
achieves high quality outcomes for h
Qualification
Upon successful completion of the program, you will be issued with the Diploma of
Management (BSB51915) – Wisdom
The program has been designed to meet the needs of
includes the following twelve units of competency:
BSBLDR501 (core) Develop and use emotional intelligence
BSBMGT517 (core) Manage
BSBLDR502 (core) Lead and manage effective workplace relationships
BSBWOR502 (core) Lead and manage team effectiveness
BSBCUS501 (elective) Manage quality customer service
BSBHRM405 (elective) Support the recruitment, selection and induct
BSBINN502 (elective) Build and sustain an innovative work environment
BSBWOR501 (elective) Manage personal work priorities and professional development
BSBMGT502 (elective) Manage people performance
BSBLED501 (elective) Develop a workplace
BSBLDR503 (elective) Communicate with influence
BSBMGT516 (elective) Facilitate continuous improvement
Wisdom facilitators will guide you through these units, sharing their expertise and using leading
edge methodologies to create a fu
ynamic trainer and facilitator with 15 years experience in
supporting people to achieve their development, career or business
experience in workplace relations and human
a diverse range of industries, both public
years experience in state, territory and federal
With her confident, engaging and exacting
approach to training and professional development, Marion is a
standout designer, developer and facilitator of innovative learning
rograms. Marion’s highly engaging training style ensures she always
achieves high quality outcomes for her clients.
Upon successful completion of the program, you will be issued with the Diploma of
isdom Learning RTO number 88062.
The program has been designed to meet the needs of a range of organisational environments and
units of competency:
Develop and use emotional intelligence
Manage operational plan
Lead and manage effective workplace relationships
Lead and manage team effectiveness
Manage quality customer service
Support the recruitment, selection and induction of staff
Build and sustain an innovative work environment
Manage personal work priorities and professional development
Manage people performance
Develop a workplace learning environment
Communicate with influence
Facilitate continuous improvement
Wisdom facilitators will guide you through these units, sharing their expertise and using leading
edge methodologies to create a fun and focused learning environment.
Upon successful completion of the program, you will be issued with the Diploma of Leadership
environments and
Lead and manage effective workplace relationships
ion of staff
Manage personal work priorities and professional development
Wisdom facilitators will guide you through these units, sharing their expertise and using leading
4
Wisdom way learning model
The Diploma of Leadership Management (BSB51915) program applies accelerated learning
techniques using the Wisdom Way Learning Model. Benefits of the model include sharing of
knowledge and experience, immediate application of learning and support and assistance from
qualified, experienced facilitators. This learning model will provide opportunity for you to:
• Learn in a friendly, inviting and personalised atmosphere
• Share knowledge and experience with other professionals
• Minimise the time out of your workplace
• Apply course learning immediately in your organisation
• Be consulted on your progress throughout the course, in a supportive way
• Learn from facilitators who share their experience, skills and knowledge.
Workshops: Structured learning sessions that provide the key content of the program.
Learning groups: Shorter ‘tutorial’ type learning sessions led by an expert Wisdom facilitator that
provide focus and direction for the program and link the range of learning activities.
Coaching: Individual coaching sessions to further develop skills in key skill areas
myWisdom: The mywisdom online learning space provides participants with the opportunity to
access resources, complete/upload assessment tasks, undertake learning activities, collaborate,
reflect and share resources and discuss their learning journey.
Networking & knowledge sharing: Participants in the program will enhance learning through sharing
knowledge, experience and resources within and outside of learning groups and workshops.
Participants will be encouraged and supported to network to augment learning and knowledge
sharing and the development of sustainable networks and collaborative professional relationships.
Networking &
knowledge
sharing
Learning
Groups
Workplace
tasks &
activitiesReading &
other resources
Workshops
Learners
5
Readings & other resources: Participants will be provided with resources that underpin learning and
provide the depth and breadth of the program’s content. Readings and resources will reflect
contemporary theories, models, best practice guidelines and leading practice.
Workplace tasks & activities: Participants will undertake a range of practical tasks and activities
relevant to modern organisations. These tasks and activities will form the majority of the assessment
requirements for the program.
Entry requirements
This program is suited to current and aspiring managers. Participants will need to have at least two
years experience in a workplace but do not need to be experienced managers. The program will
develop general management skills and will suit private, public and not for profit sector staff.
Recognition for prior learning (RPL)
Wisdom offers all prospective learners for the Diploma of Leadership and Management (BSB51915)
Recognition of Prior Learning (RPL).
RPL is an assessment process that recognises current skills and experience gained from work, life
experience, or formal study.
The assessment process will involve you collecting evidence against the requirements of each of the
units of competency. Your assessor will support you to gather this evidence and will then examine
the evidence you provide to prove you have the necessary knowledge and skills for RPL.
Your evidence can include
• Samples of work, projects and materials
• Third party input from managers and/or peers
• Written reports
• Interviews with your assessor.
For further details on how you can initiate the RPL process, please call our team on 02 6257 8588.
Wisdom learning environment
Wisdom’s state-of-the art Learning Centre is located at Canberra Airport in the exciting airport
precinct and offers a spacious, quality learning environment for a true change from day-to-day
business.
Take a step back from the daily grind and immerse yourself in a dynamic and stimulating learning
environment located in leafy green surroundings.
Our rooms are spacious, filled with natural light and equipped with state-of-the art training
technology. We pride ourselves in using leading edge methods to create a fun and safe environment
for all learners.
There is ample parking available and you will get to experience our gourmet catering.
Job opportunities
This qualification will support participants wanting to work as:
• Team Leaders and Operational Managers
• Mid level to Senior Managers.
6
Further learning options
Once you achieve this qualification, together with relevant work experience, you can undertake a
range of Advanced Diploma level government and management qualifications offered by Wisdom
including:
• Advanced Diploma of Management
For further details on how we can develop a tailored learning pathway to achieve your training and
education goals please call our team on 02 6257 8588
* Training Subsidies
Funding may be available for staff and managers through ACT Government funding initiatives - ACT
User Choice funding for the delivery of Australian Apprenticeships.
Wisdom is an approved training provider of Australian apprenticeships/traineeships in the ACT. This
means employers may be eligible for Government incentives that will subsidise the cost for
participants to achieve the Diploma of Leadership Management (BSB51915).
Eligible participants will only pay a tuition fee of $650. There are no other fees or charges. Also
participants who successfully complete the program and achieve their qualification will be eligible
for $300 completion incentive payment from Skills Canberra.
Details
Investment: $4,450 (GST Free) includes all resources, materials, workshops and catering.
Where: The program will be delivered at the Wisdom Learning Centre, Canberra Airport
(Note: Participants who are eligible for the ACT Government funding initiatives, detailed above, will
only pay $650)
Registration
Register online at www.wisdomlearning.com.au.
To find out more please contact our team on 02 6257 8588 or email [email protected]
ACPET endorsed quality member
Wisdom is an Australian Council for Private Education and Training endorsed quality member and we
adhere to the ACPET Code of Ethics which defines our obligations to students, the public and to
other providers of education and training services. Copies of this code are available upon request or
online here: www.acpet.edu.au/members/codes-of-practice/ethics/
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Schedule*
Event Date Time
Workshop 1 Wednesday 25 October 2017 8:30am - 12:30pm
Workshop 2 Wednesday 8 November 2017 8:30am - 12:30pm
Learning Group 1 Wednesday 22 November 2017 3:00pm - 5:00pm
Workshop 3 Wednesday 6 December 2017 8:30am - 12:30pm
Learning and Assessment Workshop Wednesday 7 February 2018 8:30am - 12:30pm
Workshop 4 Wednesday 21 February 2018 8:30am - 12:30pm
Workshop 5 Wednesday 7 March 2018 8:30am - 12:30pm
Learning Group 2 Wednesday 21 March 2018 3:00pm - 5:00pm
Individual Coaching (optional) Wednesday 11 April 2018 8:30am - 4:30pm
Workshop 6 Wednesday 2 May 2018 8:30am - 12:30pm
Workshop 7 Wednesday 16 May 2018 8:30am - 12:30pm
Learning and Assessment Workshop Wednesday 30 May 2018 8:30am - 12:30pm
Workshop 8 Wednesday 20 June 2018 8:30am - 12:30pm
Learning Group 3 Wednesday 4 July 2018 3:00pm - 5:00pm
Learning and Assessment Workshop Wednesday 18 July 2018 8:30am - 12:30pm
Workshop 9 Wednesday 1 August 2018 8:30am - 12:30pm
Workshop 10 Wednesday 15 August 2018 8:30am - 12:30pm
Assessment Day Wednesday 29 August 2018 8:30am - 4:30pm
*please note this schedule is subject to change.
Wisdom Learning Pty Ltd
1/49 Laverton Ave, Canberra Airport ACT 2609
P: 02 6257 8588 F:02 6257 8744
www.wisdomlearning.com.au