Malaysia Employee Intentions Report 2012

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    Michael Page International

    Malaysia, 2012

    Employee

    IntentionsReport

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    Michael Page Employee Intentions Report

    2www.michaelpage.com.my

    Contents

    Executive Overview: Malaysian locals

    Executive Overview: Malaysian expatriates

    Contact

    Attracting New Talent

    Retaining Top Perormers

    Job Market Condence

    Market Outlook

    Job Market CondenceMarket Outlook

    4

    6

    8

    9

    1112

    3

    10

    14

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    Executive Overview:

    Malaysian locals

    Key ndings Methodology

    The white collar employment market in Malaysia is strengthening in

    line with positive business conditions across the broader Asia region.

    Further to this, the national Economic Transormation Program is an

    initiative introduced to boost the Malaysian economy in areas including

    nancial services, business services, consumer, healthcare, educationand resources. As part o this plan, the government is working towards

    providing proessionals with opportunities or training and development

    through Talent Corporation Malaysia. As a result o these improved

    market conditions and initiatives, businesses are expanding their

    headcount to secure the best talent to drive their business orward

    and employees are becoming increasingly condent about their

    career prospects.

    Employee condence in the current job market is high, with some 67%

    o respondents considering the market to be strong or very strong. As

    companies continue to boost employee numbers, proessionals are

    also becoming less cautious about making their next career move. O

    the proessionals surveyed or this report, some 40% believe it is highly

    likely they will change jobs within the next six months.

    Career development is a key motivating actor or employees in Malaysia

    during 2012. For 39% o respondents, being oered the opportunity to

    progress in their current role is the primary reason they would choose to

    remain with their employer. For a urther 46% o proessionals surveyed

    or the report, career growth opportunities is also a major reason in

    the decision to change jobs. Companies that oer structured career

    development opportunities will be in the best position to both secure

    and retain top talent.

    The prospect o gaining a salary increase is another infuencing actor in

    the decision to remain in a current role or move jobs. Over the next six

    months, some 36% o the employees surveyed will be asking or a 6%

    to 10% increase on their base salary in order to stay with their current

    employer. To change jobs, respondents expect higher salary increases

    o between 21% and 25%. Employers will need to oer increasingly

    competitive market rates to secure the most skilled and experienced

    proessionals.

    Looking ahead, the vast majority o employees surveyed are condent

    about the job market outlook throughout 2012. Some 68% expect the

    employment conditions or their proession to improve compared to

    2011. Despite predictions o a strong local job market, a considerable

    number o respondents (58%) will also be looking or work outsidethe country to take advantage o the nancial benets and career

    opportunities available in the broader Asia region.

    The Michael Page Employee Intentions Report (Malaysian locals) is

    based on the responses o an online survey distributed to nearly 2,000

    white collar proessionals working in Malaysia. Participants represent

    a variety o proessional occupation groups holding positions that

    range rom entry level through to senior management. The scopeo the report includes key employee insights into preerences or

    attraction and retention, as well as expected levels o sta attrition and

    salary expectations.

    Employees

    confdentabout localand regionalcareerprospects

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    Attracting New Talent

    Steady economic growth in Malaysia

    throughout 2011 has driven a consistent

    increase in the number o employment

    opportunities available or white collar

    proessionals. Strong domestic jobs growth

    is being driven by the continual expansion

    o multinational companies into the country,

    as well as the government initiatives in

    place designed to nurture and up-skill local

    Malaysian talent. With solid hiring intentions

    set to continue across all proessional

    occupational groups in 2012, job seekers

    are becoming increasingly condent about

    making their next career move. O the

    employees surveyed or this report, some

    40% say it is very likely they will change jobs

    within the next six months.

    Throughout 2012, recruitment activity is

    likely to stabalise in the nancial services

    sector as sustained economic growth in the

    broader Asia market continues to positively

    impact domestic business conditions.

    Over the coming year, a growing number

    o proessionals in support unctions like

    human resources, as well as sales and

    marketing are also likely to take advantage

    o new opportunities in the market brought

    about by company expansion.

    Job seeker activity

    40%

    43%

    17%

    Very likely

    Quite likely

    Not likely

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    Attracting New Talent

    Almost hal o the employees surveyed or this

    report (46%) rated the opportunity or career

    progression as the most important actor in

    their decision to change jobs. Proessionals

    at all levels are looking to capitalise on career

    growth opportunities as companies continue

    to invest in new talent.

    An increase in salary is the second most

    infuential actor or respondents in their

    decision to change jobs. As companies

    continue to expand their headcount in line

    with growing business activity, employees are

    becoming more condent about changing

    companies to raise their earnings. For most

    respondents (30%), an increase o between

    21% and 25% on base salary is required to

    motivate them to leave their current job. This

    level o salary expectation refects the rising

    number o job opportunties in the employment

    market, coupled with the increasing rate o

    infation. In this environment employers will

    need to pay competitive salaries to secure

    the best talent.

    Another key infuence in changing roles is the

    opportunity to gain international experience.

    The prospect o working with an international

    company is particularly attractive or

    proessionals wanting to increase their

    employability across the Asia Pacic region

    as employer demand or this experience

    continues to rise. Proessionals also have the

    opportunity to gain international experience

    rom within the domestic job market as

    government initiatives continue to support

    the placement o Malaysian-based talent into

    multinational companies expanding across

    the country.

    Job seeker expectations

    What jobseekersarelookingforin theirnext role

    20%

    46%Scope for career progression

    International opportunities

    12%

    Training and support 2%

    The company's reputation 7%

    More seniority

    13%

    Increase in salary

    Salaryexpectationsfor jobchange

    1-5% 1%

    6-10% 6%

    11-15% 15%

    16-20% 20%

    21-25% 30%

    26% or above 28%

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    Retaining Top Perormers

    Increased levels o business activity has

    caused skills shortages across the white

    collar employment market in Malaysia and

    the retention o key talent is becoming a

    signicant challenge or many companies.

    For most o the respondents surveyed

    (39%), being oered career development

    opportunities is the main reason they choose

    to remain with their current employer. In

    a competitive market, the most orward-

    thinking employers will oer a structured

    career development plan supported by

    training to keep their best people engaged.

    Financial reward or achievements was rated

    as the second most infuential actor by

    survey respondents in deciding to stay with

    their current company. As a result, companies

    will need to oer competitive market rates

    to keep their top perormers rom leaving the

    business. With job opportunities continuing

    to rise across all sectors, proessionals are

    becoming increasingly condent about

    making the move to a new employer to

    boost their level o income.

    Preerred retention strategies

    Financial reward

    Career development

    Motivating manager

    International opportunities

    What willkeepemployeesin theircurrentrole

    15%

    11%

    39%

    35%

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    Retaining Top Perormers

    As economic conditions remain strong across

    the broader Asia region, employers will need

    to review sta salary levels. Employee wage

    expectations are rising in line with infation and

    improving market conditions and employers

    will need to oer strong nancial incentives

    or the best chance o retaining their most

    talented proessionals.

    According to survey results, over the next

    six months, some 30% o respondents

    will ask their current employer or a salary

    increase. Most employees are aiming or

    an increase o between 6% and 10% on

    their current base salary. Companies that

    cannot meet these expectations will need

    to oer other incentives to help retain their

    top proessionals, such as training and

    development opportunities.

    Will request a pay rise

    Will not request a pay rise

    Unsure

    Salarypressuresover nextsix months

    30%

    39%

    31%

    Whatemployeeswill ask forin theircurrent role

    1-5% 6%

    6-10% 36%

    11-15% 32%16-20% 13%

    21-25% 8%

    26% or above 5%

    Employee salary expectations

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    Job Market Confdence

    Business condence remains positive with

    the volume o job opportunities in the market

    holding steady across all industries. Through

    its training and development initiatives, the

    Malaysian government continues to support

    the placement o local talent into growing

    businesses, which is urther enhancing the

    career opportunities available or skilled and

    experienced proessionals across the country.

    With positive jobs growth predicted to

    continue this year, employee condence in

    the employment market is high. Some 67%

    o the employees surveyed or this report

    consider the current market to be strong

    or very strong. As business conditions

    remain positive over the next 12 months,

    sta movement is predicted to increase.

    Employers will need to implement attraction

    and retention strategies now to secure the

    talented proessionals they need to drive

    uture business growth.

    Current job market

    Very strong

    Strong

    Weak

    9%

    58%

    32%

    1%

    Very weak

    Employeeconfidencein jobmarket

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    Market Outlook

    Positive business activity levels across

    the broader Asia region is expected to

    continue to boost economic conditions

    in Malaysia throughout 2012. This is

    supported by the national government

    program to drive domestic business

    activity and uel job opportunities or

    white collar proessionals across all key

    industries. The vast majority o employees

    surveyed or this report are condent

    about the number o job opportunities or

    their proession over the year. Some 75%

    o respondents believe that employment

    conditions in their proession will improve

    or signicantly improve compared to the

    current market.

    Despite the strength o the domestic

    employment market over the coming year,

    some 58% o employees surveyed or this

    report intend to look or job opportunities

    outside Malaysia. For most o the employees

    surveyed, Asia will be the ocus o their

    job search.

    Singapore is the main destination o choice,

    ollowed by China. As Singapore continues

    to establish itsel as a key regional business

    hub, the number o employment opportunities

    on oer or skilled and experienced

    proessionals will increase, particularly within

    multinational companies looking to expand

    their operations throughout the region.

    Malaysian proessionals will be looking

    to take advantage o the career growth

    opportunities available in Singapore, as well

    as the prospect o increasing their income.

    Employment conditions or 2012

    It will significantly improve

    It will improve

    It will be worse

    It will be far worse

    Employeeconfidencein jobmarket2012 vs 2011

    7%

    68%

    24%

    1%

    Top 5countries

    job seekerswill lookfor work

    Countries Rank

    Singapore 1

    China 2

    Hong Kong 3

    Indonesia 4

    Thailand 5

    58%

    42%

    Yes

    No

    Employeeslookingfor workoutsideMalaysiain the next12 months

    67%

    22%

    6%

    Asia

    Australia/New Zealand

    Europe

    Middle East/Africa

    Regionjobseekerswill lookfor work

    5%

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    Executive Overview:

    Malaysian expatriates

    Key ndings Methodology

    The majority o survey respondents are expatriate Malaysians that are

    currently living and working in Singapore. Over the last 12 months,

    Singapores economy has continued to strengthen, helped in part

    by multinational companies establishing their regional operations in

    the country. This development has increased the number o job

    opportunities or white collar proessionals, with competitive market

    rate salaries oered by companies looking to secure the best talent

    in the region. Local Malaysian proessionals have thereore moved

    to take advantage o career growth opportunities in Singapore, as

    well as the prospect o increasing their income. Additionally, in the

    survey responses rom local Malaysian proessionals, many identied

    Singapore as a market with good employment opportunities.

    For expatriates, condence in the current Malaysian job market is

    strong, as is their prediction or the countrys employment outlook or

    2012. With business activity in Malaysia supported by the broader Asia

    region and government initiatives in place to up-skill local proessionals

    to ll talent shortages, most employees are optimistic about the number

    o job opportunities likely to become available over the year. O the

    locally based Malaysian proessionals surveyed, condence in both the

    current job market and employment conditions over the coming year is

    also high, as a result o the positive business environment.

    With economic and business conditions expected to improve, many

    expatriates are looking to move back to Malaysia. Most o these survey

    respondents are mid-level employees that have most likely met their

    career goals while working overseas and will return home or amily

    reasons. According to the survey ndings, these proessionals will

    be looking or work across the growing sectors o nance, banking,engineering, supply chain and marketing.

    The Michael Page Employee Intentions Report (Malaysian expatriates)

    is based on the responses o an online survey that was distributed

    to 5,600 Malaysian nationals living and working overseas. Participants

    represent a variety o proessional occupation groups holding positions

    that range rom entry level through to senior management. The scope

    o the report includes expatriate condence in the current Malaysian

    job market, their insights into the predicted employment outlook or

    the country and the possibility o returning to live and work in Malaysia.

    The commentary includes some insights rom the ndings o the

    Employee Intentions Report (Malaysian locals), which is based on the

    responses o an online survey distributed to proessionals living and

    working in Malaysia.

    Majority oexpatriatesconfdentaboutMalaysianjob market

    Top 5countriesMalaysianexpatriatesare currently employed

    Countries Rank

    Singapore 1

    China 2

    Hong Kong 3

    Australia 4

    Japan 5

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    Job Market Confdence

    The white collar employment market in

    Malaysia is strengthened by positive business

    conditions across the broader Asia region, as

    well as the governments ocus on providing

    proessionals with opportunities or training

    and development through Talent Corporation

    Malaysia. Overall, expatriates have a positive

    opinion o the countrys job market with

    almost hal o survey respondents (48%)

    reporting current employment conditions to

    be strong.

    However, while many employees have

    condence in Malaysias current job market,

    there are a signicant number o expatriate

    survey respondents (37%) that consider

    employment conditions to be weak.

    Current job market

    8%

    37%

    48%

    7%

    Very strong

    Strong

    Weak

    Very weak

    Expatriateconfidencein the Malaysianjob market

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    Market Outlook

    Positive economic conditions across

    the Asia region are likely to continue to

    strengthen the Malaysian economy and have

    a positive impact on business activity during

    2012. In addition, the governments national

    Economic Transormation Program is also

    expected to boost the Malaysian economy

    in areas including nancial services, business

    services, consumer, healthcare, education

    and resources.

    With improving business conditions across

    Malaysia, employment opportunities are

    expected to increase over the next year.

    This will be supported by Talent Corporation

    Malaysias ocus on up-skilling locally based

    Malaysian proessionals. As a result, more

    than hal o the expatriates surveyed (55%)

    anticipate that the job market will improve

    over the next 12 months, in comparison

    to 2011.

    While many expect job opportunities to

    increase this year, there are also a number

    o expatriate survey respondents (40%) that

    predict the 2012 Malaysian job market will

    not be as buoyant as it was during 2011.

    This uncertainty about the strength o uture

    employment conditions correlates with the

    37% o expatriate respondents who believe

    the current Malaysian job market is weak.

    Employment conditions or 2012

    4%

    40%

    55%

    1%

    It will significantly improve

    It will improve

    It will be worse

    It will be far worse

    Expatriateconfidencein Malaysianjob market

    2012 vs 2011

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    Market Outlook

    With most respondents having a positive

    opinion o both the current job market and

    employment outlook or Malaysia, many

    expatriates are considering the prospect o

    returning home to seek work. Proessionals

    are becoming condent that employers in

    Malaysia can oer them the opportunity to

    progress their career and be awarded with

    increased salary rates ater having gained

    experience working overseas.

    O the survey respondents planning to return

    to Malaysia or work, some 48% are aged

    between 30 and 39, ollowed by those aged

    between 40 and 49 (38%). As mid-level

    proessionals, it is likely that they have met

    their career goals while working overseas.

    Over hal o these employees (59%) expect

    to return home in more than a years time or

    amily reasons.

    As the national government ocuses on

    boosting business activity in nance,

    resources and marketing, job opportunities

    are anticipated to rise over 2012. While the

    government also has initiatives in place to

    up-skill local proessionals to ll positions in

    these areas, Malaysians currently working

    outside the country will also look or

    employment opportunities in these sectors

    on their return home. According to the survey

    responses, the majority are planning to seek

    work in accounting and nance, ollowed by

    banking and nancial services.

    Expatriate movement to Malaysia

    7%

    38% 48%

    7%

    29 or below

    Between 30 and 39

    Between 40 and 49

    Between 50 and 59

    Expatriatesreturningto Malaysiafor employment

    Whenexpatriates

    plan toreturnto Malaysia

    Less than 3 months

    Between 3 and 6 months

    Between 6 months and 1 year

    More than 1 year

    Do not have plans to return

    7%

    5%

    12%

    47%29%

    Top 5 areasexpatriateswill lookfor workin Malaysia

    Discipline Rank

    Accounting and finance 1

    Banking and financial services 2

    Eng ineering and manufactur ing 3

    Procurement and supply chain 4

    Marketing 5

    Reasonsexpariateswill returnto Malaysia foremployment

    Salary

    International opportunity

    Culture

    Career progression

    Company's reputation

    Family

    11%

    12%

    3%

    13%

    2%

    59%

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    Contact

    About Michael Page International

    Michael Page International is a leading proessional recruitment consultancy specialising in the recruitment o permanent, contract and

    temporary positions on behal o the worlds top employers.

    The Group operates through 161 oces in 33 countries worldwide. First established in London in 1976, weve been bringing job seekers and

    employers together or more than 30 years.

    www.michaelpage.com.my

    Kuala Lumpur Ofce

    Level 5

    Tower 2 Etiqa Twins, 11 Jalan Pinang

    Kuala Lumpur, Malaysia 50450

    Tel +603 2302 4000

    Fax +603 2302 4001

    [email protected]

    For more inormation or media enquiries contact

    +61 2 8292 2000 or [email protected]

    14

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