©2017 DFS Services LLC

Shopping In Stores Is Losing Its Luster

The Facts Behind the Exponential Growth of Digital CommerceDigital Spending Is Up—Way Up

Cross-border transactions will comprise about

25% of that $4 trillion in online spending1

By 2020, online spendingis expected to double3

1 3consumers

would rather do dishes or laundry than shop at a store2

INThat’s nearly 22% of the world’s population

1.6 billion

people shopped online in 2016— spending more than $2 trillion.1

Up from 9% today

$4trillion

$2trillion

20%of all sales will be online by 20253

4

By 2025, in-store purchases are predicted to drop

11%

The Bottom Line on Discover AcceptanceAcross All Payment Channels

Making the Case for Seamless Acceptance:

Capitalize on the Growth of Digital PaymentsDigital payments are the new engine for retail sales growth as more and more consumers are skipping stores in favor of online and mobile purchases. This global trend shows no signs of reversing, in fact, quite the opposite. That’s why now is the time to check out the facts—and lay the foundation for seamless acceptance.

By enabling Discover acceptance, you can reduce cart abandonment and lost sales—as well as bolster customer satisfaction with nearly frictionless transactions. Plus, accepting Discover means you can do business with international cardmembers from major global issuers like Diners Club International® and other Alliance Partners. Together, we can help boost digital customer satisfaction—and your sales.

To find out how to ensure Discover acceptance, visit discvr.co/DigitalAcceptance, email IntegratedPayments@Discover.com or call 1-800-951-0633 today.

1 Online Payments and Ecommerce Market Guide, The Paypers, 2016 2 Making the Digital Connection, Why Physical Retail Stores Need a Reboot, Capgemini, 2017 3 eMarketer, Worldwide Retail Commerce Sales Will Reach $1.915 Trillion This Year, August 2016 4 TNS State of the Card Market Report, November 2015 5 C+R Research Study of 2,000 Discover Cardholders commissioned by DFS Services LLC and completed in December 20166 By merchant locations, Global Payment Cards Data and Forecasts to 2020–Regional Comparisons, Retail Banking and

Research (RBR), July 2015

3RD-LARGEST

Discover Global Network is the

payments network6countries and territories

PROCESSES billionsof transactions annually ACROSS

185OFFERS

$300+ In spendopportunitybillion

61% of Discover Cardmembers who use a digital wallet prefer to use Discover5

Discover Cardmembers prefer using their Discover Card when paying in the following ways5

Websites 91%

Mobile Apps 88%

Digital Wallets 81%

have adopted digital wallets5

IN Discover® Cardmembers1 3

Discover® Cardmembers Are Fully Utilizing Digital Payments