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Making Students Work for You
Terri AustinRoanoke College
Student Positions• Receptionist (POD) – Used as training position– Our department answers the general campus
switchboard
• Helpdesk Technician• Field Technician • Web Application Developer• Media Technician• Digitial Media Editor
Hiring• We hire in Spring for the next school year• Give current student employees incentives
if we hire someone they recommend• Solicit from faculty and staff to recruit• Advertise with Career Services• Use testimonials from “IT” alumni• Interview• Check references, academic integrity,
student conduct
Money!!!• Begin with minimum
wage
• Evaluations each semester, opportunity for pay raise
• Hierarchy of pay within student positions
Keeping Students Happy!
• Develop loyalty and commitment – make them feel part of your department
• Solicit and appreciate their input
• Fall/Spring Get together
• Summer outing• Lots of food• Senior Luncheon
IT Having Fun
More Fun...
Enforcing Work Ethics•Expectations•Dependability• Responsibility• Promptness• Trustworthiness
•Three strikes rule•Academic Integrity•Dress Code•Academics
Communication• Setup of mailing list for all student
workers and staff• Monthly meetings• Weekly meetings in summer• Specialized meetings• Open door policy• Pro-Active
Budget• Your department must
see student expenditures as a priority
• Not restricted to work study students
• Staff need to see this as part of their job – mentoring to the students
Training – A Must• Students return a week early• Mandatory• Opportunity to see who fits where• Broad scope of topics• Bonding experience• Lots of effort from our staff to make this
happen
Internships and Fellows• Pilot program in Spring 2015– 5 IT “Team Leaders” participated in official internships– Paid internship and ½ academic credit per semester
• Fellow Program– Pending for fall of 2016– New incoming freshmen would “apply” to the
program
Challenges
• Constant turn-over, which means constant training
• Academics are their priority• Scheduling • Continuity
Benefits• To Students:– Exposure to new areas
of computing– Real Life job training for
future employment– Well-rounded student– Relationships built with
other faculty/staff
• To College:– Cost Effective– Students feel more a
part of the RC Community (retention)
– IT could not operate without our student workers
– Makes for better alums
Questions?
Thank you!Terri Austin ([email protected])