Making News Summer 2014

Making NewsSummer 2014

Personal healthbudgetsYour quick and easy guide

Making SpacewelcomesOur new services and renewed contracts

Dementia andthe familyWhy not become a dementia friend

Become amemberMaking Spaceneeds you

Sector InsightHeadlines andchanges in the healthand social care sector

Thank you foryour support!Fundraising atMaking Space

Accredited Contractor

MS Summer Newsletter 2014 back up 2 19/8/14 10:00 Page 1

2

ContentsINFORMATION

8 Dementia andthe family

Introducing an invaluable book by

author, Rachel Johnstone

9 Become adementia friend

Getting behind a national initiative

16 Spotlight onBernard Crowther

Why volunteers make such a

big difference

18 Making Space isgoing digital

The launch of our new website

19 Become amember

Get involved by supporting

Making Space

NEWS

4 Improving perceptionsof residential care

Syrian House goes ‘open house’

5 SupportingCarers Week 2014

Raising awareness for an army

of carers

6 Making SpaceWelcomes

How our services are changing

and growing

14 Thank you foryour support

Celebrating our ‘fundraisers’

18 We hit ourvolunteering targets

Beating our target by more

than 10%

FEATURE ARTICLES

10 SectorInsight

Our roundup of the important news

headlines and changes

12 Your guide to personalhealth budgets

How to get the best from your

NHS Health Budget

Your news and views

If you have any stories you would like

to share with us, or if there’s anything

you would like to see included in our

next edition, please contact

[email protected]

6

12

4

10

Go digital

If you would like to receive future

editions of Making News by email,

please send your request to

[email protected]


3

Throughout this past year we have continued ourcommitment to growing our portfolio of services andto delivering innovative new ones too. In this editionof Making News you can read about these services,and how we are responding to the growing needfor dementia care.

I am proud to announce that we have successfullyachieved our volunteering target of working with427 volunteers by April 2014, and I would liketo say a big thank you to all our volunteers who give their time and make such a difference to ourservices. Bernard Crowther, whose story is featuredin Making News, is a prime example of the amazingwork our volunteers do for Making Space and theusers of our services.

In November we will be hosting our annualMaking Space ‘Involvement’ conference.This year, for the first time, we will be bringingtogether our members, volunteers and the peoplewho use our services, for a day of networkingopportunities and insightful workshops and presentations from sector experts.

ELAINE PARKER-JOHNSON

Chief Executive

Welcome to our ‘new look’summer edition of Making News.Our new Making News magazineis focused more on bringing you thelatest insights into the health andsocial care sector, as well as updateson Making Space contracts, our latestnews, and featured articles and humaninterest stories that matter to you.


On the 20th June 2014, more than 3,000care homes across the UK opened theirdoors to the public, as part of the NationalCare Home Open Day, to show the compassionate, professional and inspiringcare that goes on across the country.

A number of Making Space care homes took part inthe initiative, to encourage local people to visit carehomes in their neighbourhood and to work togetherto develop better relationships between care homesand communities.

Syrian House, a Making Space care home based inSale, invited their local community to join them for avariety of activities including tours of the care home,a coffee morning and afternoon tea, as well as anumber of workshops on dementia, mental healthand how to get involved at Making Space.

Improving perceptionsof residential care

4

“By opening our doors we hope to

help change perceptions of residential

care and develop long and positive

relationships with the people in our

local community”

Mimi Popa, Residential Manager at Syrian House.

A recent ComRes poll showed that just 25% of theBritish public would consider volunteering in a carehome in some capacity. This number jumps to 41%when those asked are people who have visited ahome in the past year.

This is evidence that engaging openly with peoplecan be hugely beneficial, and can help demonstratethe integral part residential care plays in the spectrum of care and support services.

Older People


5

This summer, Making Space carer support servicesparticipated in the national Carers Week campaignby holding a variety of awareness raising activities.

Our Carers Respite Service in Sheffield hosted aCarers Wellbeing Day in Sheffield City Centre by providing an opportunity for carers to have beautytreatments, enter a cake in the 'Carers’ Bake Off' and buy tickets for a raffle and tombola.

They raised an impressive £592.74 that willpay for coaches for a planned day trip to Cleethorpesfor carers and the people they care for.

Supporting Carers Week 2014 Carers Week is a UK-wide annualawareness campaign, which this yeartook place from 9th -15th June.Its aim is to improve the lives of carersand the people they care for.

Facts about carers in the UK

• Across the UK there are 6.5 million

people caring – unpaid – for an ill, frail or

disabled family member or friend.

• Statistics show that 3 out of 5 of us will

become carers at some point in our lives.

• Of the UK’s carers, 42% are men and

58% are women.

• The economic value of the contribution

made by carers in the UK is £119bn

per year.

• Over the next 30 years, the number of

carers will increase by 3.4 million

(around 60%).

• In the UK, the number of people over 85

(the age group most likely to need care),

is expected to increase by over 50% to

1.9 million over the next decade.

“We are very pleased with the success of the

event and would like to take the opportunity

to thank all that attended and donated.”Rebecca Hancock, Volunteer Coordinatorat the Sheffield Carer Respite Service

Carer Support


6

Making Space welcomes...Over the last 12 months we have welcomed new services to Making Space andrenewed contracts with a number of existing ones. We are pleased to introducethese services to you.

Beyer Lodge Nursing Home

Beyer Lodge is a nursing home in Manchesterproviding accommodation, with nursing, for 12 olderpeople who have a primary diagnosis of complexfunctional mental health problems.

We provide a comprehensive package of personcentred care for all residents that encourages andsupports their individuality and inspires participationin the care planning process, with both the individualand their family if appropriate.

Calderdale Mental Health

Carer Support Service

Calderdale Carer Support Service enables those

who choose to care for people with mental health

needs to do so without detriment to their own

health or to their inclusion in society.

We are working in partnership with carers in

Calderdale to provide information, advice and

advocacy, and to support carers of people with

severe and enduring mental health problems.

Cheshire West Carer Breaks

Within Cheshire West and Chester, we were successful

in retaining funding to deliver the Carer Breaks

Service for carers of adults with mental health

needs, within secondary care services. We were also

successful in obtaining funding to deliver a Carer

Breaks Service for Carers of adults with mental

health conditions within Primary Care services.

Chorley Domiciliary Care Service

This service provides personal care and support

to 18 adults with mental health needs, across 6

properties. We offer flexible and personalised

support tailored to meet the needs of the individual.


Darlington Extra Care

Our Extra Care service in Darlington provides care

and support across four extra care sites, to a

variety of people with dementia, learning and

physical disabilities, mental health needs and

sensory impairment.

We provide a truly personalised approach, placing

the outcomes that matter to the individual at the

heart of service delivery.

Hyndburn Supported Housing

We are delivering a person centred service in

Hyndburn that provides 8 units of supported

accommodation for people with a history of mental

health needs, who require support to live in the

community. The service focuses on maintaining

skills, or promoting the recovery of skills required

for coping with the demands of everyday life.

North Yorkshire Dementia Support

We are providing a Dementia Support Service,

including both a Dementia Navigator service and

dedicated educational sessions that support

individuals with dementia, and their carers,

to achieve their individual outcomes.

The Service is aimed at those individuals with

memory problems, particularly those suspected

of having, or with a diagnosis of, (predominantly

mild to moderate) dementia, and their carers.

Tameside Primary Care Carer Support

We are hosting a Carer Support Worker poston behalf of Tameside & Glossop ClinicalCommissioning Group (CCG). The Carer SupportWorker links with primary care staff (GP’s), carers,carers’ representatives and other professionals to support the effective implementation of the ‘Joint Carers’ strategy for Tameside and Glossop.

7


Worldwide, there are an estimated35.6 million people with dementia.Alongside them, are their partners, children, grandchildren, close friendsand other relatives who are throwninto a world where they must learnto adapt and cope with the changesto their loved one, provide care andsupport in whatever ways they can,and hold the family together.

A new book, ‘Dementia and the family’, has been

written for those families who are living with dementia.

The book, written by author Rachel Johnstone, is

about giving confidence and self belief to those

families, and helping them to realise the difference

this can make to a loved one’s life. The book helps

to break down the stigma around dementia, and

offers help in a very practical and jargon free way.

The book contains 160+ intergenerational activities,

including reminiscence activities, games, relaxation

and more.

Tried and tested at Making Space

On page 83 of ‘Dementia and the family’, task 37,

there is the retro sweets activity, which staff at our

Sheffield Carer Respite service were keen to try with

their carers, and the people they care for who have

dementia.

During a coffee morning session, group facilitators

introduced 8 different types of old fashioned sweets

to the table, and encouraged each Carer and cared

for person to choose one, taste it, describe the taste

and try and relate the sweet to a memory. Many

members of the group shared their memories, and it

sparked a lot of conversation.

One lady taking part shared a memory of owning a

sweetshop, and there were big smiles from those

people who were unable to communicate verbally.

Topics changed from sweets to childhood and from

war to present day; there wasn't a moment of

silence in all of two hours!

To find out more about Dementia and the family visit

www.parentsandfamilies.com.

Dementia and the family

8

Dementia Services


9

This is an amazing national initiative that has our

full support.

Becoming a Dementia Friend is about learning a

little bit more about what it's like to live with

dementia and then turning that understanding into

action. From helping someone to find the right bus

to spreading the word about dementia on social

media, every action counts.

If you are interested in becoming a Dementia Friend

and joining a national initiative that will help people

living with dementia feel included in their communities,

Making Space has a number of Dementia Friend

Champions who can provide you with the training

you need. We can provide training to individuals and

small groups, as well as organisations that want to

create a dementia friendly environment for their

employees and customers.

Become a Dementia Friendwith Making SpaceWe’re sure you have all seen the fantastic Dementia Friends advert, featuringa variety of celebrities singing to the Beatles, ‘Get By With A Little Help FromMy Friends’, and encouraging people to become a Dementia Friend.

Want to know more

For more information about becoming a

Dementia Friend or creating dementia

friendly environments with Making Space,

contact

[email protected].


10

Here is your round-up of the news headlines and changes in the health andsocial care sector.

CQC and Ombudsman join forces to makesocial care complaints easier

The Care Quality Commission and Local Government

Ombudsman have teamed up to make it easier to

make complaints about adult social care services

in England.

The two agencies have agreed to pass on enquiries

they receive that should be directed to the other

organisation.

Before the agreement, people would be advised to

contact the other organisation but now the CQC

and the ombudsman will transfer callers to each

other and share information so that people do not

have to repeat themselves.

The organisations say that, combined, they receivedaround 20 enquiries a day that fall within theremit of the other agency.

Supportedhousing

Carer Breaks

Ho

me

Ca

re

SECTOR INSIGHT

Be

frie

nd

ing

Nursing care

Day Services

Su

pp

ort

fo

rfa

mil

ies

an

d c

are

rs

Tra

inin

g a

nd

em

plo

ym

en

t

ExtraCare

Crisis

ho

use

s

Residential Care HomeRecovery

Tra

inin

g

Rg ca

NSIG

Health &wellbeing


11

Care Act 2014 becomes law, heraldingoverhaul of adult care law and practice

As you may know, Parliament has approved the

Care Act 2014, ushering in significant reforms to

adult social work.

Care Minister, Norman Lamb, said the Act, which

has now received Royal Assent, “represents the most

significant reform of care and support in more than

60 years”.

The Act introduces numerous changes including

putting personal budgets on a legal footing and

placing a duty on councils to provide preventative

services to support people’s health.

The legislation also introduces a national minimum

eligibility threshold for council-funded social care

and a limit on the amount people will have to pay

towards their own care costs.

“Care and support is something that nearly

everyone in this country will experience at some

point in their lives,” said Lamb.

Alzheimer’s Society launches‘Right to know’ campaign

Alzheimer’s Society is calling for Government and

the NHS to do more to support people with

dementia as, and immediately after, they receive

their diagnosis.

Currently the length of time you may have to waitto receive a diagnosis is a postcode lotteryand, staggeringly, a massive 52% of people withdementia in the UK do not receive a formal diagnosis.

The ‘Right to know’ campaign, launched on the

2nd July 2014, is aimed at ensuring that people

with dementia get a diagnosis and, following that,

access to vital information, support and available

treatments.

This campaign is launched to voice concerns ofpeople affected by dementia, with 97% of respondentsagreeing that the government should do moreto support people who have a dementia diagnosis.

CQC’s fresh start for inspectionand regulation

In the Care Quality Commission’s (CQC) ‘A fresh

start for the regulation and inspection of adult social

care’ document, CQC outlines its priorities and

changes to the regulation and inspection of adult

social care services.

Its new approach is focused more on people and

making sure that they are at the heart of everything

they do.

Alongside this document, the CQC is also publishing

its analysis of the responses to its recent consultation,

‘A new start’.

To download a copy of this document visit

www.cqc.org.uk An easy read version of the

document is also available.

Blood test breakthrough for dementia

A blood test has been developed to predict if someone

will develop Alzheimer’s within a year, raising hopes

that the disease could become preventable.

After a decade of research, scientists at Oxford

University and King’s College London are confident

they have found 10 proteins which show the

disease is imminent.

Clinical trials will start on people who have not yet

developed Alzheimer’s to find out which drugs halt

its onset.

The blood test, which could be available in as little

as two years, was described as a “major step

forward” by Jeremy Hunt, the Health Secretary, and

by charities which said it could “revolutionise

research into a cure”.

CQC - 5 key questions

For future inspections CQC will ask 5 key

questions about a service, is it:

• Safe • Effective

• Caring • Responsive

• Well-led


Minister of State for Care Services,Norman Lamb, announced thenational roll out of personal healthbudgets on 30 November 2012, following a 3 year pilot.

The pilot showed that personal budgets led to better

quality of life and psychological wellbeing and,

particularly for people with complex healthcare needs

that use a lot of NHS services, led to a reduction in

hospital use.

Based on the successful findings of the pilot

evaluation, in April 2014 the government introduced

a ‘right to ask’ for a personal health budget for

individuals in receipt of NHS Continuing Healthcare.

There are plans for this right to be extended, in April

2015, as an option for people with long term

physical and mental health conditions.

Your guide topersonal health budgets

12

In October 2014, the ‘right to ask’ will become

the ‘right to have’, which will guarantee that people

in receipt of NHS Continuing Healthcare, and those

transitioning in from social care or children’s services,

will have continuity of care in the services they receive.

Those already on NHS Continuing Healthcare will be

able to continue to access the services they are familiar

with, as they will be in control of how their budget is

spent, and have the confidence to exercise choice.


13

Want to know more

For further information on personal

budgets, visit

www.personalhealthbudgets.england.nhs.uk

There are some services a personal health budget cannot

be spent on. These are things that it would not be

right for the Government to fund like alcohol, tobacco,

gambling or debt repayment, or anything that is illegal.

A personal health budget cannot be used to buy

emergency care - for example if you break your leg,

you would go to A&E as you do now - you would not

use or receive a personal health budget to arrange for

it to be x-rayed, set or plastered. You can't use your

personal health budget to buy the services that your

GP already provides to you either, for instance seeing

your doctor to discuss your health or get a prescription.

What can personal budgets be used for?

Here are some case studies of how other people have

used their personal budgets.

‘Maureen’ has complex physical and mental health

problems. She lives with her elderly husband.

At first the family felt they would not require any

help and wished to continue supporting their

mother themselves without support from the local

authority. Following the development of their

support plan, the family realised they could use the

budget more flexibly to help support their father and

mother. They now have a direct payment to purchase

the support they need. To alleviate their father's

load, they have used it to pay for gardening services

and a laundry service, amongst other things.

‘Peter’ uses his personal health budget to give him

flexibility and choice around the various things he

finds help manage his depression, including

counselling. It is really important to Peter that he

feels comfortable with his counsellor. The personal

health budget gives him the opportunity to choose

who he sees, and how long he has to wait. He also

uses his budget to go to a local gym with a range

of exercise classes, which really helps his mental

and physical wellbeing.

What is a personal health budget?

A personal health budget is an amount of NHS money,

available to “support the identified healthcare and

wellbeing needs of an individual, which is planned and

agreed between the individual, or their representative,

and the local clinical commissioning group (CCG).”

People design and agree a plan with their healthcare

team that shows how they will use their budget

to meet their goals. This could include therapies,

personal care and equipment.

A personal health budget can be managed in a

number of different ways, including:

Notional budget

No money changes hands. You talk to your local

NHS team about the different ways to spend the

money on meeting your needs. They will then

arrange the agreed care and support.

Real budget held by a third party

A different organisation or trust holds the money

for you and helps you decide what you need.

The organisation then buys the care and support

you have chosen.

Direct payment for healthcare

You receive the cash to buy the care and support

you need. You buy and manage services yourself;

or your representative can do so on your behalf.

You have to show what you have spent it on.

Personal health budgets are not new money – they

are a way of using NHS money differently, where

people want to and where it is clinically safe.

There may be some people for whom a personal

health budget is not appropriate because, for example,

their existing package of care is the best way of

managing their needs. Equally the ‘right to have’doesn’t mean ‘must have’. No one will be pressured

to have a personal budget if they would prefer not

to and they will continue to receive their care from

the NHS as they always have done.

What can a personal health budget

be spent on?

Personal health budgets can be used for care or services

that are set out in a care plan and agreed with your

community nurse or the voluntary organisation you are

working with, and/or your CCG.


14

Thank you for your support! We would like to say a massive thank you to all of you who have been raising fundsfor Making Space. We work tirelessly to ensure that we provide the best possiblecare and support to the people who use our services. By fundraising on our behalf,you are helping us to continue our vital work in supporting people to enjoy an everyday life, and for that we cannot thank you enough.

Still boxing clever one year on

For the second year running, Storage Management

Company (SMC) has chosen Making Space as their

charity of the year.

For every storage box SMC sell each year, a

donation is made to Making Space. This year, SMC

proudly presented a cheque to Making Space for

£210.15.

Max Grunblat, Director of SMC, says, “We are

delighted to be helping Making Space again this

year. The tireless work they do for the community,

both locally and nationally, is absolutely fantastic.

I am even more delighted that this year saw an

increase in our integrated storage box sales by

10%, so we are able to help that little bit more.”

Sylvia Kelly, Chair of Trustees at Making Space,

said, “We are grateful to SMC and their customers

for helping us yet again. Without donations like

this we simply wouldn’t be able to help as many

individuals as we do. Our thanks go to everyone

for their continued support.”

If you are interest in purchasing some of

SMC’s ‘Making Space boxes’, simply visit

www.storagemanagement.co.uk

and click on the charity link.

£210.15


A grand effort

At the beginning of 2014, Making Space was chosen

by employees at the Warrington branch of Carlson

Wagonlit Travel (CWT), a leading business travel

management company, as their charity of the year 2014.

Within just a few months employees at CWT hadraised an incredible £1040 for Making Space bytaking part in the Cheshire 10k run, a sponsored swimand a sponsored abseil.

John Nixon, senior director, Traveller Services at CWT, said“We wanted to choose a local charity that resonatedwith our team members this year. Making Space waschosen by our Warrington branch, as there are peoplein our team who have been personally affected bydementia and mental illness and it’s something weknow will affect one in three of us in our lifetime.”

15

Asda shoppers support Making Space

Our Dementia Support and Information Service in

Kirklees has received a £200 donation from Asda

Huddersfield, through the ‘Chosen by you,

Given by us’ scheme.

The service was 1 of 3 charities chosen by the Asda

store to take part in the scheme, and after 2 months

received the most votes from Asda shoppers,

to receive the generous donation.

Julia Cragie, Dementia Support Worker at Making

Space, said, “We are so thankful to the Asda customers

who voted for us. To have the support of so many

people who are involved in the scheme, and the people

in our local community means so much to us.

We look forward to spending the £200 donation onresources and activities for those who are living withdementia and their carers across Kirklees.”

£1040

£200Interested in fundraising?

If you are interested in fundraising for

Making Space then we would love to hear

from you. Please contact

[email protected].


Spotlight on Bernard Crowther,Volunteer at Making Space

16

Bernard Crowther, 68, joined MakingSpace as a volunteer in 2012.Following his retirement in 2011,Bernard was keen to keep fit, to keep hismind active, and to continue to learnnew skills and meet new people.Volunteering was a perfect solution.

Interested in volunteering?

If you would like find out more about

volunteering opportunities with Making

Space, please visit our website and click on

‘Volunteering’.


17

Befriending

As a befriender, Bernard works hard to build trust andrapport with each carer he befriends. Whether on a 6 week match or longer term, his commitment to supporting his match resonates throughout their time together.

Bernard supports carers through various group andone-to-one activities, and encourages participation in the local community. He has supported so manyof our carers to build confidence and self-esteem, grow their social networks and have a fuller, well-balanced lifestyle.

Amongst many other roles, Bernard also volunteers asa driver for trips to the care farm, represents MakingSpace at Dementia Action Alliance meetings, and isworking towards becoming a dementia champion.

Why we think Bernard is exceptional!

Bernard’s steely determination and enthusiasm to

support our carers in any way that he can, and

towards any and every opportunity available to him,

is truly inspirational.

To work successfully with such a variety of different

people, from different backgrounds and with different

needs, and to make such a positive contribution to

their lives, is a credit to his skills and charisma.

How have others benefited from

Bernard volunteering?

When our carers take a break from their caring role,

they have peace of mind and an overwhelming feeling

of assurance that their loved one has been left in the

most capable of hands. This gives our carers the time

and mental capacity to truly relax and enjoy their own

respite time.

The time Bernard spends with the people he befriends

is always quality time centred around the needs and

choices of each individual. Every person he spends

time with returns with a smile on their face and feels

that Bernard helped them in a way that means most

to them.

Making Space employees who work with him closely

refer to Bernard as the ‘salt of the earth’, and say

‘commitment’ is his middle name.

What has Bernard gained

from volunteering?

“While being a volunteer at Making Space I have

experienced a wealth of new experiences and

opportunities, met a range of different people from

different backgrounds and cultures, and my passion

for volunteering has continued to grow.

The knowledge I have gained during my time at

Making Space has given me a new found confidence

and drive to continue to learn new things, and I am

excited to begin my dementia champion training”.

We are thankful for Bernard’s generosity and

selflessness, and are privileged to have such a skilled

and wonderful person volunteering with us.

What kind of volunteering work does

Bernard do?

During his 2 years as a volunteer at Making Space

Derby City, Bernard has been involved in a variety of

roles and activities, including providing carer respite,

befriending and organising support groups and

activities that have made a real difference to many

people’s lives. His resounding compassion, sincerity

and infectious personality have been evident from the

start, and have made him a popular and appreciated

member of our team.

The Hardy Group

Bernard takes a lead role in one of the service’s self-help groups for people with dementia and their carers. ‘The Hardy Group’ provides a range ofrelevant activities for those determined to staymentally and physically active to help fight theprogress of disease symptoms.

Organising the busy programme of excursions, talks and walks is a challenging task, but one thatBernard takes on with pride. Bernard ensures that thegroup activities are suitable for a range of differentpeople and capabilities, with ages ranging from 46-97.The activity programme, along with planning the logistics and communication to all involved, is no mean feat, and yet Bernard always has a smile on hisface and his efforts are continuously rewarded by agood turnout at every activity.


Making Space is going digital

18

We are currently in the process of designing a new websitefor Making Space.

Twitter Facebook You Tube Linkedin

Following a focus group with people

who use our services, and using

suggestions from employees and

volunteers of Making Space,

we are developing a new website

that will be more interactive,

colourful and easy to use,

with more pictures, up-to-date

information and an interactive

map of our services.

We are also currently consulting

on a new social media strategy

for Making Space, which will see us

tweeting and posting about news

and events that matter to you.

There will be more information on this soon.

In April 2013, as part of our strategicplan, we set our volunteering targetof working with 427 volunteers byApril 2014.

We hit ourvolunteeringtargets!

475volunteers

We are pleased to announce that in our first year

we have exceeded our targets by engaging with

475 volunteers across the organisation.

Congratulations and a massive thank you to all

of our volunteers and volunteer contacts in

achieving our target.

MAKE A D I F F E R E N C E

V LUNTEERSMAKING SPACE


19

Through a small financial contribution, by getting

involved in Making Space initiatives and events and

sharing their own experiences with us, our members

are extremely valuable in helping us to provide

innovative, responsive and flexible health and social

care community services.

Anyone can become a member of Making Space,

whether you are a past or current user of our services,

have a family member or friend who has a mental

health condition, learning disability or dementia, or

are any person or organisation interested in getting

more involved with us as a charity, and supporting

the work we do for the people who use our services

and their communities.

Become a member Our members support us to work towards achieving our vision of a world wherepersonalised, quality care and support is available to all, and every person has thefreedom to enjoy an everyday life.

Want to know more

To find out more about membership and

how to become a member, contact us today.

T: 01925 581720

E: [email protected]

www.makingspace.co.uk

Making Space, Lyne House

46 Allen Street, Warrington WA2 7JB

Benefits of being a member

As a member of Making Space you will:

• Receive a copy of our popular bi-annual

members magazine Making News,

which features a wealth of information

on the latest news and developments in

health and social care

• Be invited to the Making Space annual

conference where you can attend

insightful workshops and listen to

presentations from sector experts, meet

like-minded people, and network with

other members

• Receive a copy of our annual review and

be invited to attend our AGM

Our members care about making a difference to people’s lives.


Making Space Annual Involvement Conference 2014

Join us at our 2014 annual conference ‘Working in thespirit of partnership’, for an insightful and enjoyableday of workshops, presentations and our communityawards, and the chance to meet other members,carers, volunteers and people who use our services.

More information coming soon. Booking will open closer to the event.

Thursday 13 November 2014 , DW Stadium, Wigan

WORKING IN THE

SPIRIT OF PARTNERSHIP


Documents

Making News Summer 2014