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QUICK GUIDE:Make/Schedule a Payment

Equal Opportunity LenderGECU NMLS #449875

There are a variety of ways to make a payment depending on where funds are coming from, who they are going to, and how often you want them to occur. Use this helpful chart to find the best option for you.

Note: If you’re encountering issues making or scheduling a payment or your session continually times-out, your browser may not be optimized for Online Banking. Click here to test your browser and view our browser requirements.

What payment do you want to make?

My GECU LoanThird Party Bill (i.e. cable, utilities,

non-GECU credit card)

My GECU Credit Card

Where do you want to make a payment From?

My GECUAccount

A Non-GECU Account

Make/Schedule Payment from

Internal Account

Make/Schedule Payment from

External AccountWeb BillPay

1 2 3

Make or schedule a one-time loan payment from an internal account within Online Banking or our mobile app. Schedule recurring payments from within Online Banking and never miss a due date. Loan payments from a GECU account within Online or Mobile Banking can be sent in real-time, scheduled for a future date, or scheduled to reoccur.

Within Online Banking1. Click Make/Schedule a Payment under the Move Money tab.2. Select account you want to make a payment From and the loan account to

make a payment on in the To field. Select the date to pay and amount.3. Make this a recurring payment by checking Repeat. Select the frequency,

date, and duration of the repeating payments and click Save.4. Click Make transfer and Confirm.

Note: To edit/delete scheduled payments, click View Scheduled Transfers under Move Money.

Within Our Mobile App1. Tap Transfers. (Android™ users, first tap the menu icon.)2. Select the account to pay funds From and the loan account To pay.3. Enter the payment amount.4. Tap Transfer and Confirm.Note: Recurring internal transfers cannot be set up or managed in the Mobile Banking app.

Make/Schedule a Payment from an Internal Account1

4 Making a Credit Card

Payment

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Equal Opportunity LenderGECU NMLS #449875

Make or schedule a one-time or recurring loan payment from an external (other financial institution) account within Online Banking or our mobile app. To do so, you will need your other financial institution’s routing number and account number.

Within Online Banking1. Click External Transfer for Payment under the Move Money tab.2. Choose Make payment and select Pay from bank account.3. Select the type of account to make the payment from then enter the

routing number and account number. Click Continue. » The new external bank account automatically populates the From

field and will appear as an option for future payments until deleted. 4. Select the loan to pay in the Pay Loan field. 5. Make the payment recurring by checking the Repeat box and select the

frequency and length of the recurring payment.6. Read and check I agree to the terms & conditions and click Continue.7. Review and Make Payment.

Note: You cannot edit scheduled payments from an external source but you can cancel and reestablish them by clicking External Transfer for Payments under Move Money, then Cancel.

Within Our Mobile App1. Tap Make a Payment. (Android users, first tap the menu icon. Apple® users tap More.)2. Select the From account, then in the To field select the loan to pay.3. To add a new account, tap Add an Account at the bottom of your screen. Enter the account

type, routing number, and account number, then Add account.4. Select the date to pay, amount, whether you want the payment to repeat, and Continue.5. Review and Make Payment.6. To view scheduled loan payments, tap Scheduled Payments.

Make/Schedule a Payment from an External (Non-GECU) Account2

With Web BillPay, receive and pay bills whenever and wherever you are, free of charge. Web BillPay is free to those with a GECU checking or HSA account enrolled in Online Banking or on our mobile app.

Within Online Banking1. Select Web BillPay.2. Enter the name of who you want to pay next to Who do you

need to pay?3. Select the payee from the Common Payees list (appears as you

type the name) or enter their information. Click Add. 4. Enter your account information, click Add Payee.5. Select the account you want to pay From, amount, and date.6. Click Pay Bill.

Within Our Mobile App1. Tap Bill Pay. (Android users, first tap the menu icon.)2. Enter the name of who you want to pay next to Who do you need to pay?3. Select the payee from the Common Payees list (appears as you type the name) or

enter their information. Click Add. 4. Enter your account information, click Add Payee. 5. Select the account you want to pay From, amount, and date.6. Click Pay Bill.

Web BillPay3

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Equal Opportunity LenderGECU NMLS #449875

Making a Credit Card Payment4

You can make a payment from the Credit Card tab from an internal or external (non-GECU) account.

1. Select Credit Card from the main navigation bar.2. Click Payments, then Make a Payment. You may also

click the Make a Payment link found under the card detail or the link on the right on the homepage.

3. Select Amount to Pay within the One-Time Payment tab, and the Payment Date.

4. If needed, Edit Account Information. This can be from a GECU or another financial institution account.

5. Review and Submit.6. Verify payment details and Confirm, then Authorize.7. The final box is your payment confirmation.

Payments made via the Credit Card Access tab by 6:00 pm will be effective that day; payments made after 6:00 pm will be posted the next business day.

While there are a variety of ways to make a credit card payment, use the chart below to find the best option for you.

How often do you want to make this credit card payment?

I want to set up a recurring payment.

I want to make or schedule a one-time

payment.

Where do you want to make a payment From?

My GECUAccount

A Non-GECU Account

Make/Schedule Payment from

Internal Account

Make/Schedule Payment From an External Account

b c

How do you want to make this payment?

Within the GECU mobile app

Within Online Banking

Credit Card Access Tab

a

Credit Card Access Taba

3 of 5 | Updated 7.18.17

Equal Opportunity LenderGECU NMLS #449875

Schedule recurring payments from within Online Banking and never miss a due date. Make or schedule a one-time credit card payment from an internal account within Online Banking or our mobile app. Credit card payments from a GECU account within Online or Mobile Banking can be sent in real-time, scheduled for a future date, or scheduled to reoccur.

Within Online Banking1. Click Make/Schedule a Payment under the Move Money tab.2. Select account you want to make a payment From and the credit card to make a payment on in the To field. Select

the date to pay and amount.3. Make this a recurring payment by checking Repeat. Select the frequency, date, and duration of the repeating

payments and click Save.4. Click Make transfer and Confirm.

Note: To edit/delete scheduled payments, click View Scheduled Transfers under Move Money.

Within Our Mobile App1. Tap Transfers. (Android™ users, first tap the menu icon.)2. Select the account to pay funds From and the loan account To pay.3. Enter the payment amount.4. Tap Transfer and Confirm.Note: Recurring internal transfers cannot be set up or managed in the Mobile Banking app.

Make/Schedule Payment from Internal Accountb

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Equal Opportunity LenderGECU NMLS #449875

Make/Schedule Payment from External Accountc

Make or schedule a one-time or recurring loan payment from an external (other financial institution) account within Online Banking or our mobile app. To do so, you will need your other financial institution’s routing number and account number. Payments made by 5:00 pm will be effective that day; payments after 5:00 pm will be posted the next business day.

Within Online Banking1. Click External Transfer for Payment under the Move Money tab.2. Choose Make payment and select Pay from bank account.3. Select the type of account to make the payment from then enter the routing number and account number. Click

Continue. » The new external bank account automatically populates the From field and will appear as an option for future

payments until deleted. 4. Select the loan to pay in the Pay Loan field. 5. Make the payment recurring by checking the Repeat box and select the frequency and length of the recurring payment.6. Read and check I agree to the terms & conditions and click Continue.7. Review and Make Payment.

Note: You cannot edit scheduled payments from an external source but you can cancel and reestablish them by clicking External Transfer for Payments under Move Money.

Within Our Mobile App1. Tap Make a Payment. (Android users, first

tap the menu icon. Apple® users tap More.)2. Select the From account, then in the To field

select the loan to pay.3. To add a new account, tap Add an Account at

the bottom of your screen. Enter the account type, routing number, and account number, then Add account.

4. Select the date to pay, and Continue.5. Review and Make Payment.6. To view scheduled loan payments, tap

Scheduled Payments.

5 of 5 | Updated 7.18.17