Madhya Pradeshmppgcl.mp.gov.in/Detailed_NIT_MPPGCL_ERP_Solution.pdf · 2020. 6. 19. · D Presence of ERP solution OEM in India 1. The OEM of proposed COTS ERP shall have SLA based

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Attachment to Detailed NIT of tender for Implementation of ERP Solution in MPPGCL

Ref NIT No : NIT No.- 07-01/Project e-Genco/628 dtd. 18th Jun’20

E-Tender No 2020_MPPGC_93149

RFP No CE-PRG/MPPGCL/PROJECT e-GENCO/2020/ERP/01

Part A :

Qualifying requirements for the OEM Authorized ERP Implementation Partners/ OEM Authorized System Integrators of COTS ERP Products, i.e., the Bidder (Lead Partner in case of a consortium)

S.No Criteria Mandatory Documents to be

submitted

A Organizational Parameters

1. Should be a registered Proprietary firm or

partnership firm or private or LLP or Ltd.

Company and a company incorporated in India

under the Companies Act, 1956/Limited

Liability Partnership Act 2008 and subsequent

amendments and should be in existence for the

last 5 Years in the areas of ERP software

solution selling & its implementation as on the

date of issue of NIT.

Certificate of Registration/ Certificate of

Incorporation for the mentioned criteria

must be provided by the bidder, self-

attested by the authorized signatory of

the bidder.

2. Should have valid PF Code, IT PAN, GST

Registration Certificate.

All the supporting documentary

evidences for the mentioned criteria


attested by the authorized signatory of

the bidder.

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submitted

3. The Bidder should be a certified/authorized

partner of the respective OEM of offered COTS

ERP Product and the Bolt On Module (if any).

The bidder should have valid

authorization/certification from and active

relationship with the respective OEM(s) as on

the as on the date of issue of NIT.

Required Certificate(s)/ Authorization(s)

from the respective OEM(s) have to be

submitted in Form # 20.

[ Note:- The Form # 20 should be filled

and submitted separately for each OEM]

4. The Bidder should have an Average Annual

Turnover of at least INR 1000 crores with

positive Net Worth for last 3 financial years (FY

2016-17, FY 2017-18, FY 2018-19). as per

Audited Annual Accounts.

The Turnover of the Bidder from ERP Product

selling and/or its Implementation shall be at

least INR 100 Crores per year in the last three

financial years (FY 2016-17, FY 2017-18, FY

2018-19).

Audited Annual Accounts Statements

(Relevant Schedules and Annexures,

Statement of Asset and Liabilities &

Profit and Loss Account) for last 3 years

(FY 2016-17, FY 2017-18, FY 2018-19)

along with duly filled in Form # 14 and

Form # 15.




Profit and Loss Account)duly filled in

Form # 14 indicating the Annual

turnover of the Bidder from ERP Product

selling and/or its Implementation in last

3 years (FY 2016-17, FY 2017-18, FY

2018-19) should also be submitted.

5. The bidder must have a valid CMMI level 5

Certification.

Relevant CMMI certificate, self-attested

by the authorized signatory of the

bidder.

6. Any direct Contract Agreement of the bidder

with MPPGCL should not have been terminated

in last five (5) years as on the date of the issue

of the NIT.

Self-Declaration/Certification by the

authorized signatory of the bidder in the

attached Form # 16.

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submitted

7. The Bidder shall not be under declaration of

ineligibility for corrupt or fraudulent practices or

blacklisted or debarred in last five years by any

Department / Agency / PSU/ Organization of

the Government of India or any State

Government in India for non-satisfactory past

performance, corrupt, fraudulent or any other

unethical business practices.


authorized signatory of the bidder in the

attached Form # 18 .

B Human Capital Strength

1. The Bidder should have a well-established

presence in India with a support base to

provide implementation and support for the

proposed COTS ERP solution & services along

with the ability to provide timely response and

service to the owner.

Declaration letter signed by the

authorized signatory along with

adequate documentary evidences in

respect of submission of the bidder to be

enclosed.

2. The bidder must have at least 150 full time ERP

professionals of the proposed COTS ERP

system on its payroll in India.

Certificate from firm’s HR department to

be submitted (Form # 22).

C General

1. Compatibility - The offered COTS ERP product

should be compatible with both IPv4 and IPv6.


authorized signatory of the OEM of

proposed COTS ERP and by the

authorized signatory of the bidder along

with all appropriate supporting

documentary evidences for the

mentioned criteria must be provided by

the bidder.

2. The offered COTS ERP product must support

Service Oriented Architecture (SOA) and should

have the capability to support growth in




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submitted

geographical locations running on the same

instance.





the bidder.

3. Audit Trail:- Proposed ERP Product must have

in-built “Audit Trail” functionality.








the bidder.

4. The ERP product must be the country specific

version for India with statutory requirements

incorporated and should have a localization

support in terms of Income Tax, GST etc.

specific to India.








the bidder.

5. The OEM of proposed COTS ERP should have

at least one training center of its own or an

authorized training center in India with a

training capacity of at least 50 trainees.








the bidder.

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submitted

Address and contact details of Training

Center(s) in India should also be

submitted.

6. The Bidder should furnish certificates from

respective OEM of offered COTS ERP Product

and the Bolt On Module (if any) to provide

technical support for the offered COTS ERP and

the Bolt On module (if any) in terms of

updates, repairs, patches and upgrades for the

next minimum seven years from the date of

supply.

All the appropriate supporting



the bidder. OEM’s Confirmatory letters to

be enclosed.

[Note:- Confirmatory letters should be

filled and submitted separately for each

of the OEMs]

D Presence of ERP solution OEM in India

1. The OEM of proposed COTS ERP shall have SLA

based 24/7 x 365 days local Technical

Assistance Centers (TAC)/Support Center

based in India with minimum 100 team

members for offering post-sales support. The

ERP OEM should have its own TAC in India

manned with its own engineers/professionals.








the bidder. Address and contact details

of TAC in India should also be submitted.

2. The ERP solution OEM should have at least five

independent System Integrators, registered

and operating in India, as certified partners to

implement and provide maintenance & support

services for the ERP solution. These system

integrators should be the active partners of the

OEM for at least last 5 years.








the bidder.

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submitted

3. The OEM of the offered COTS ERP should have

an Average Annual Turnover of at least INR

1000 Crores with positive Net Worth for last 3

financial years (FY 2016-17, FY 2017-18, FY

2018-19) as per Audited Annual Accounts.

The Turnover of the ERP OEM from ERP

Product selling and/or its Implementation shall

be at least INR 100 Crores per year in the last

three financial years (FY2016-17, FY 2017-18,

FY 2018-19).




Profit and Loss Account) for last 3 years

(FY 2016-17, FY 2017-18, FY 2018-19)

along with duly filled in Form # 14 and

Form # 15.

Audited Annual Accounts Statements(

Relevant Schedules and Annexures,


Profit and Loss Account) duly filled in

Form # 14 indicating the Annual

turnover of the ERP OEM from ERP

Product selling and/or its

Implementation in last 3 years (FY 2016-

17, FY 2017-18, FY 2018-19) should also

be submitted.

E Implementations of COTS ERP Product

1. The customer base of proposed COTS ERP in

India should be of at least 10 customers where

the proposed COTS ERP has been successfully

implemented and are live (as on the last date

of online submission of Bid documents), out of

which at least three (3) customers should be

organizations of Govt. of India / State Govt. /

PSUs having user base of minimum 500

transactional users each with multiple modules

implemented and covering multiple locations.






documentary evidences (such as order

copies/completion certificates) for the


the bidder.

Bidder shall have to provide access to

the Owner/ Consultant (within 7 days of

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submitted

request from the Owner/ Consultant) for

validation from the customer's

authorized signatory (including valid

contact details) so as to enable the

Owner to verify such information as

required above.

2. The Bidder should have successfully executed

at least 10 implementations of COTS ERP out

of which 2 implementations should be in India

each having more than 500 users across

multiple modules.




the bidder such as:-

• Work Order + Completion Certificates

from the client;

OR

• Work Order + Self Certificate of

Completion (Certified by Authorized

Signatory of the bidder),

OR

• In case where, due to Non-Disclosure

Agreements with the client, providing

the work order copy is not possible then,

Completion Certificate from the client

OR

Self-Certificate of project completion by

the bidder’s Authorized signatory,

mentioning the scope of work and the

project value, should be submitted. In

this case the bidder should, however,

mention the reason for not being able to

submit copy of the Work Order in the

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submitted

Self Certificate issued by the Statutory

Auditor/Company Secretary.








required above.

Bidder shall also submit the Form # 3

alongwith aforesaid documents

3. The Bidder should have successfully

implemented proposed COTS ERP in at least

one large Govt. Power Utility in India /Private

Power Utility in India/Large Public Sector

Undertaking (PSU) in India/Power Generation

Utility in India or Global/Large Process Industry

in India or Global where at least 3 out of the

following 6 core modules (functional areas)

have been implemented and the so

implemented ERP solution should be live with

minimum 500 users (as on the last date of

online submission of Bid documents):-

Finance & Accounts Management, Material

Management, Project Management, Plant

Operations and Maintenance, Fuel

Management and HR & Payroll Management.




the bidder such as:-

• Work Order + Completion Certificates

from the client;

OR

• Work Order + Self Certificate of

Completion (Certified by Authorized

Signatory of the bidder),

OR

• In case where, due to Non-Disclosure

Agreements with the client, providing

the work order copy is not possible then,

Completion Certificate from the client

OR

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submitted

Self Certificate of project completion by

the bidder’s Authorized Signatory,

mentioning the scope of work and the

project value, should be submitted. In

this case the bidder should, however,

mention the reason for not being able to

submit copy of the Work Order in the

Self Certificate issued by the Statutory

Auditor/Company Secretary.








required above.

Bidder shall also submit the Form # 3

alongwith aforesaid documents

F Team Composition (For Implementation Phase) – The bidder should have following

minimum personnel with requisite experience for deployment during the implementation

phase. As such, following details must be submitted :

1. Details of Personnel to be deployed for

the implementation phase

Details to be submitted in the attached

Form # 4, 4A .

2. Minimum Resource /Personnel

i. Project Manager

Bidder should have minimum One (1)

Personnel of following criteria: -

CVs of the Personnel to Be

Deployed/Team Members to be

submitted in the attached Form# 5.

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submitted

a. Minimum Qualification: B.E/ B.Tech. / M

Tech

b. Mandatory Professional qualification: i)

ERP Certification in at least one functional

module of the proposed COTS ERP, ii)

Certification in PMP/ TOGAF/Prince2

c. Minimum Required Experience:

Minimum10 years of experience,

including ERP Program Management

experience of minimum 5 Projects (end to

end and of more than 8 months each) in

the proposed COTS ERP Projects and

implementation experience in minimum 5

ERP implementation lifecycles (end to end

and of more than 8 months each) of the

proposed COTS ERP which includes at

least 1 similar implementation experience

in Power Utilities Sector/ Large Process

Industry (other than Power Utility)/ Large

Public Sector Undertaking (PSU) (other

than Power Utility and Large Process

Industry) in India as Project Manager.

d. Desired Professional qualification:- MBA

[ Note:- The Form # 5 should be filled

and submitted separately for each

Personnel]

ii. Power Generation Utility Industry Experts

Bidder should have minimum Two (2)

Personnel of following criteria:-

a. Minimum Qualification: B.E/ B.Tech. /

M.Tech

b. Minimum Required Experience: Minimum

10 years of power generation utility

industry experience along with process

improvement experience and ERP



submitted in the attached Form # 5.

Note:- The Form # 5 should be filled


Personnel

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submitted

implementation experience in minimum 1

similar ERP implementation lifecycle of the

proposed COTS ERP (end to end and of

more than 8 months) in power generation

utilities sector in India.

c. Desired Professional qualification:- MBA/

BEE Certified Energy Auditors,

d. Desired Professional qualification:- ERP

Certification in the relevant functional

module of the proposed COTS ERP.

Note :- For above required manpower

bidder may propose third party

personnels fulfilling the above

requirement. However, assignment

engagement documents including the

engagement contract for the entire

duration of implementation phase along-

with CV shall be submitted by the bidder

with the bidding documents. Further,

implementation responsibility

whatsoever and engagement of such

personnel shall lie with the bidder.

iii. Functional Lead

Bidder should have minimum Eighteen (18)


a. Minimum Qualification: B.E/ B.Tech. / M.

Tech./MBA/ CA/ ICWA/MCA

b. Mandatory Professional qualification: ERP

Certification in the relevant functional

module of the proposed COTS ERP for which

the resource has been proposed

c. Minimum Required Experience: Minimum 8

years of professional experience including

Functional Lead experience of minimum 2

ERP implementation projects (end to end

and of more than 8 months each) of the

proposed COTS ERP and implementation

experience of minimum 3 ERP

implementation lifecycles (end to end and of

more than 8 months each) of the proposed

COTS ERP. The experience should include at

least one (1) similar implementation of




[Attachment 31]



Personnel

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submitted

country specific version of the proposed

COTS ERP in India in the relevant module,

for which the resource has been proposed,

in Power Utility Sector / Large Process

Industry (other than Power Utility)/ Large

Public Sector Undertaking (PSU) (other than

Power Utility and Large Process Industry)/

Large Govt. of India organizations, in India

as Functional Lead.

iv. Technical Lead

Bidder should have minimum Six (6)

Personnel of following criteria: -

a. Minimum Qualification: B.E/ B.Tech. /

M.Tech

b. Mandatory Professional qualification:

ERP Certification in the relevant

technical module of the proposed COTS

ERP for which the resource has been

proposed

c. Minimum Required Experience:

Minimum 8 years of experience in the

technical domain including Technical

Lead experience of minimum 2 ERP

implementation projects (end to end

and more than 8 months each) of the

proposed COTS ERP and

implementation experience of minimum

3 ERP implementation lifecycle (end to

end and more than 8 months each) of

the proposed COTS ERP. The

experience should include minimum 1

similar ERP project implementation in






Personnel

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submitted

Large Public Sector Undertaking

(PSU)/Power Utility Sector/ Large Govt.

of India organizations/ BFSI in India as

Technical Lead.

Note:

1. All self-certificates and documents must be signed, sealed & dated by the

Authorized signatory in original, unless specified otherwise.

2. Technical upgrades and rollouts of the COTS ERP or its modules shall not be

considered as implementation experience for COTS ERP.

3. Internal implementation including implementation in subsidiary companies of the

bidder will not be considered as required qualifying credentials.

4. The documentary evidences for Man power required and submitted under part F

of the qualification requirement as mentioned above i.e. Form 4, Form 4A, Form

5 and any other relevant document as submitted by bidders shall be considered

for evaluation for both PQR qualification and Techno Commercial Evaluation.

Page 14 of 25

Part B:

Qualifying requirements of the Bidder/Partner (in case of a Consortium) for the ICT Infrastructure:-

S.No. Criteria Mandatory Documents to be

submitted.

A. Organizational Parameters

1. Should be a registered Proprietary firm or

partnership firm or private or LLP or Ltd. Company

and a company incorporated in India under the

Companies Act, 1956/Limited Liability Partnership

Act 2008 and subsequent amendments and should

be in existence for the last 5 Years as on the date

of issue of NIT in the areas of supply,

implementation, operation and maintenance of

Data Centre related ICT Infrastructure solution for

large integrated solution such as ERP.

Certificate of Registration/ Certificate

of Incorporation for the mentioned

criteria must be provided by the

bidder, self-attested by the authorized

signatory of the bidder.

2. Should have valid PF Code, IT PAN, GST

Registration Certificate.

All the supporting documentary



attested by the authorized signatory

of the bidder.

3 The Bidder/Consortium Partner should be an OEM

certified/authorized System

Integrator/Implementation Partner for the

proposed Core ICT Infrastructure Hardware and

Software Products. The System

Integrator/Implementation Partner should have

valid authorization/certification from the respective

OEM(s) and have active relationship with the

respective OEM(s). OEMs Authorization for Servers,

Network equipment, SAN Storage, Backup Solution,

EMS, etc., are to be submitted.

Required

Certificate(s)/Authorization(s) from

the OEM(s) have to be submitted in

Form # 20.

[ Note:- The Form # 20 should be

filled and submitted separately for

each OEM]

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submitted.

4. The Bidder/Consortium Partner should have an

Average Annual Turnover of Rs. 150 Crore or more

for last three (3) financial years (FY 2016-17, FY

2017-18, FY 2018-19) with positive Net Worth for

each of last three (3) financial years (FY 2016-17,

FY 2017-18, FY 2018-19).

Out of the total Annual Turnover, the Annual

Turnover from supply, installation, testing &

commissioning followed by operation &

maintenance of Data Centre related ICT

Infrastructure, other ICT Infrastructure and

associated packaged software, etc., should be at

least Rs. 50 Crore per year in the last three financial

years (FY 2016-17, FY 2017-18, FY 2018-19).

Audited Annual Accounts for last 3

years (FY 2016-17, FY 2017-18, FY

2018-19) along with duly filled in

Form # 23 and Form # 24.

Audited Annual Accounts

Statements (Relevant Schedules and

Annexures, Statement of Asset and

Liabilities & Profit and Loss Account)

with duly filled in Form # 23

indicating the Annual turnover of the

bidder/consortium partner from ICT

Infrastructure solution selling and its

implementation in last 3 years (FY

2016-17, FY 2017-18, FY 2018-19)

should also be submitted.

5. Any direct Contract Agreement of the proposed

bidder/consortium partner for ICT Infrastructure

with MPPGCL should not have been terminated in

last five (5) years.


authorized signatory of the

Implementation Partner and the

authorized signatory of the Bidder in

the attached Form #25.

6. The Bidder/Consortium Partner shall not be under

declaration of ineligibility for corrupt or fraudulent

practices or blacklisted or debarred in last five years

by any Department / Agency / PSU/ Organization

of the Government of India or any State

Government in India for non-satisfactory past

performance, corrupt, fraudulent or any other

unethical business practices.

Self-Declaration /Certification by the


Implementation Partner and by the

authorized signatory of the Bidder in

the attached (Form # 18).

7. The Bidder/Consortium Partner should hold a valid

ISO ISO 27001:2013 (or its latest release)

Certifications.

Copies of the required valid

certifications to be submitted duly

self-attested by the authorized

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submitted.

signatory of the ICT Infrastructure


Bidder.

B Human Capital Strength

1. The Bidder/Consortium Partner should have on its

own payroll at least 100 technically qualified ICT

Infrastructure professionals for providing technical

services related to supply, installation, testing &

commissioning followed by operation &

maintenance of Data Center ICT Infrastructure,

other ICT Infrastructure and associated packaged

software, etc., out of which at least 30 employees

should have minimum three (3) years of experience

of working in data center environment and

experience of successful implementation, operation

and maintenance of data center ICT infrastructure

including servers, SAN Storage, Backup Solution,

Data Center Networking, EMS Solution, etc.

Certificate from firm’s HR department

to be submitted (Form # 26 ), duly

self-attested by the authorized

signatory of Partner and the

authorized signatory of Bidder.

2. The Bidder/Consortium Partner should have a well-

established presence in India with a support base

to provide implementation and support for the

proposed ICT Infrastructure solution & services

along with the ability to provide timely response and

service to the owner.

Declaration letter signed by the

authorized signatory of Partner and

the authorized signatory of Bidder

along with adequate documentary

evidences in respect of submission to

be enclosed.

C. General

1. The ICT Infrastructure solution OEM(s) whose

products have been offered in the bid should be a

registered firm or a company in India and should be

in existence in India for last five (5) Years in the

areas of selling of Data Centre related ICT



mentioned criteria must be provided

by the ICT Solution Implementation

Partner and the Bidder.

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submitted.

Infrastructure solution(s), other ICT Infrastructure

and associated packaged software, etc.

2. OEMs of ICT Infrastructure solution whose products

have been offered in the bid shall have SLA based

24/7 x 365 days local Technical Assistance Centers

(TAC)/Support Center based in India with minimum

50 team members for offering post-sales support.

OEMs should have its own TAC in India manned

with its own engineers/professionals.


authorized signatory of the OEM(s) of

proposed ICT Infrastructure solution

and by the authorized signatory of the

partner & the bidder along with all

appropriate supporting documentary


must be provided by the bidder.

Address and contact details of TAC

Centers in India should also be

submitted.

3. The Bidder/Consortium Partner should submit valid

authorization letters from each of the OEMs of the

offered ICT Infrastructure related Hardware and

Software, confirming that the products meet the

technical & functional requirements asked for in the

RFP document and that the Products quoted are of

latest version / specification and are not at the end

of sale, end of life and end of support.

OEM’s confirmatory letters to be

enclosed by the ICT Infrastructure


bidder, along with duly filled up Form

# 20.



each OEM]

4. The Bidder/Consortium Partner should furnish

certificates from each of the OEMs of the offered

ICT Infrastructure related Hardware and Software

to provide technical support for the offered ICT

Infrastructure elements in terms of spares,

replacement, repairs, patches and upgrades for the

next minimum seven years from the date of supply.




by the ICT Infrastructure


bidder. OEM’s Confirmatory letters to

be enclosed.

Page 18 of 25


submitted.

5. The offered products and the OEMs of any of the

offered products should not be under declaration of

ineligibility for any cyber security or information

security threat by any Sovereign Government.

Self-Declaration /Certification by the


Implementation Partner and by the

authorized signatory of the Bidder

along with self-declaration of the

authorized signatory of the respective

product OEMs in the attached Form #

33.



each OEM]

D. Implementation Experience

1. The Bidder/Consortium Partner should have

successfully implemented or is implementing similar

ICT Infrastructure projects for ERP implementations

or large integrated software solutions in India

involving dispersed locations including supply,

installation, testing & commissioning followed by

operation & maintenance of Data Centre related ICT


associated packaged software, etc., in State Govt.

Departments/ Central Govt. Departments/ PSUs/

Power Generating Companies/ Power Utilities/Large

Process Industries/Large Industrial Enterprises/

BFSI, during last 10 years and having project values

as specified below:-

i.One similar project having the ICT

Infrastructure component of total value of at

least Rs. 10 Cr (Rs. Ten Crore), OR

ii. Two similar projects having the ICT


least Rs. 5 Cr. (Rs. Five Crore) each, OR






bidder. The satisfactory performance

certificate should be in the form of :-

• Work Order + Completion

Certificates from the client;

OR

• Work Order +Self Certificate of

Completion (Certified by the

Authorized Signatory of the bidder);

OR

• Work Order + Phase Completion

Certificate (Pilot Go-Live/ Roll-Out/

Stabilization/ Enterprise wide Go-

Live) from the client;

OR

Page 19 of 25


submitted.

iii. Three similar projects having the ICT


least Rs.4 Cr. (Rs. Four Crore) each.

Note:- Similar on-going/under implementation ICT

Infrastructure projects shall be considered

only in such cases where at least delivery and

installation of the ICT Infrastructure for the

required value have been completed.

• In case where, due to Non-

Disclosure Agreements with the

client, providing the work order copy

is not possible then, Completion

Certificate from the client

OR

Self Certificate of project completion

by the bidder’s Statutory Auditor/

Company Secretary, mentioning the

scope of work and the project value,

should be submitted. In this case the

bidder should, however, mention the

reason for not being able to submit

copy of the Work Order in the Self

Certificate issued by the Statutory

Auditor/ Company Secretary.

• For on-going/under implementation

projects where Phase Completion

Certificate from client are not

available however the delivery and

installation of the ICT Infrastructure

for the required value have been

completed then, Delivery challan of

ICT infrastructure delivered along

with Work Order + Certificate from

the client OR Self Certificate by the

bidder’s Statutory Auditor/Company

Secretary regarding completion of

delivery and installation of the ICT

Infrastructure of required value

should be submitted, clearly

mentioning the complete scope of

Page 20 of 25


submitted.

work under the Order and the total

project value.


the Owner/ Consultant (within 7 days

of request from the Owner/

Consultant) for validation from the

customer's authorized signatory

(including valid contact details) so as

to enable the Owner to verify such

information as required above.

Bidder shall also submit the Form #

3 alongwith aforesaid documents

2. The Bidder/Consortium partner should have

experience of at least one (1) year in successfully

providing similar O&M services during last Ten (10)

Years in State Govt. Departments/ Central Govt.

Departments/PSUs/ Power Generating

Companies/Power Utilities/Large Industrial

Enterprises/BFSI for Data Center related ICT


associated packaged software, etc.

Note:- Similar on-going/under implementation ICT

Infrastructure projects shall be considered only in

such cases where at least delivery and installation

of the ICT Infrastructure for the project have been

completed and similar O&M services are being

provided successfully for at least one year.






bidder. The satisfactory performance

certificate should be in the form of :-

• Work Order + Completion

Certificates from the client;

OR

• Work Order +Self Certificate of

Completion (Certified by the

Authorized Signatory of the

Bidder/Partner);

OR

• Work Order +Phase Completion

Certificate (Pilot Go-Live/ Roll-Out/

Stabilization/ Enterprise wide Go-

Live) from the client;

Page 21 of 25


submitted.

OR

• In case where, due to Non-

Disclosure Agreements with the

client, providing the work order copy

is not possible then, Completion

Certificate from the client

OR

Self-Certificate of project completion

by the bidder’s Authorized Signatory,

mentioning the scope of work and

the project value, should be

submitted. In this case the bidder

should, however, mention the reason

for not being able to submit copy of

the Work Order in the Self Certificate

issued by the Authorized Signatory.

• For on-going/under implementation

projects where Phase Completion

Certificate from client are not

available however the delivery &


for the project have been completed

and similar O&M services are being

provided successfully for at least one

year then, Delivery challan of ICT

infrastructure delivered along with

Work Order + Certificate from the

client OR Self Certificate by the

bidder’s Authorized Signatory

regarding completion of delivery and


for the project and on-going O&M

Page 22 of 25


submitted.

services should be submitted, clearly

mentioning the complete scope of

work under the Order and the total

project value. Invoices raised/phase

completion certificate should be

submitted as far as available.


the Owner/ Consultant (within 7 days

of request from the Owner/

Consultant) for validation from the

customer's authorized signatory

(including valid contact details) so as

to enable the Owner to verify such

information as required above.

Bidder shall also submit the Form #

3 alongwith aforesaid documents

E Team Composition (For Implementation Phase) – The bidder should have following

minimum personnel with requisite experience for deployment during the implementation

phase. As such, following details must be submitted :

1. Details of Personnel to be deployed for the

implementation phase

Details to be submitted in the

attached Form # 4, 4A .

2. Minimum Resource /Personnel

i. Project Manager

Bidder should have minimum One (1) Personnel of

following criteria: -

a. Minimum Qualification: B.E./B.Tech. /

M.Tech.

b. Minimum Required Experience: Minimum

ten (10) years of experience including



submittedin the attached Form # 5.



Personnel

Page 23 of 25


submitted.

Program Management experience of

minimum five (5) Data Center related ICT

Infrastructure Projects as Project Manager

which includes at least three (3) similar Data

Center related ICT Infrastructure Projects

for ERP implementations or large integrated

software solutions and out of which one (1)

implementation experience is of similar

Data Center related ICT Infrastructure

Project for ERP implementation in Central

Govt. Department/State Govt. Department/

PSU/ Power Utility/Large Process Industry

(other than Power Utility)/ Large Industrial

Enterprises/ BFSI in India, as Project

Manager.

c. Mandatory Professional qualification:-

Certification in PMP/ TOGAF/Prince2

d. Desirable Professional qualification:- MBA

ii. ICT Solution Architect

Bidder should have minimum Two (2) Personnel of

following criteria:-

a. Minimum Qualification: B.E./B.Tech. /

M.Tech / MCA

b. Minimum Professional qualification: Valid

Design and Architect certifications from

OEMs such as Red Hat Certified Architect

(RHCA), Microsoft Certified Architect, and

other equivalent Certifications which are

relevant to platform and technology

proposed for the solution.


years of experience including experience as






Personnel

Page 24 of 25


submitted.

ICT Solution Architect in minimum 4 Data

Center related ICT Infrastructure Projects

which includes experience of minimum 2

similar Data Center related ICT

Infrastructure Projects for ERP solution

implementation or large integrated software

solutions (end to end, having at least 6

months of project duration each) as ICT

Solution Architect/Technical Lead out of

which at least one (1)implementation

experience is of the similar Data Center

related ICT Infrastructure Project for ERP

implementation in Central Govt.

Department /State Govt. Department/ PSU/

Power Utility/Large Process Industry (other

than Power Utility)/ Large Industrial

Enterprises/ BFSI in India, as ICT Solution

Architect.

iii. ICT Engineer

Bidder should have minimum Twelve (12)


a. Minimum Qualification: B.E./B.Tech. /MCA

b. Minimum Professional qualification: Valid

OEM certifications such as MCSA, MCSE,

RHCSA, RHCE certification, other

certifications which are relevant to platform,

product & technology proposed for solution

and for which the resource has been

proposed.


years of experience as ICT Engineer in

minimum 2 Data Center related ICT



submittedin the attached Form # 5.



Personnel

Page 25 of 25


submitted.

Infrastructure Projects which includes

experience of minimum 1 Data Center

related ICT Infrastructure Project for ERP

solution implementation or large integrated

software solution (end to end, having at

least 6 months of project duration each), as

ICT Engineer.

Note: 1. All self-certificates and documents must be signed, sealed and dated, in original,

by the Authorized signatories of the Implementation Partner and the Bidder,

unless specified otherwise.

2. Internal implementation including implementation in subsidiary companies of the

bidder/consortium partner will not be considered as required qualifying

credentials.

3. The documentary evidences for Man power required and submitted under part E

of the qualification requirement as mentioned above i.e. Form 4, Form 4A, Form

5 and any other relevant document as submitted by bidders shall be considered

for evaluation for both PQR qualification and Techno Commercial Evaluation.

The Bidder should have the credentials to meet all of the above mandatory criteria to

become eligible. In case any of the conditions listed above is not met, the Bidder will be

disqualified. Only proposals which meet all of the above Pre-qualification requirement

would be considered further for techno commercial stage.