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11- Standard Costs and Operating Performance Measures Chapter 11 McGraw-Hill/Irwin Copyright © 2010 by The McGraw-Hill Companies, Inc. All rights reserved. Standard Costs Standards are benchmarks or “norms” for measuring performance. In managerial accounting, two types of standards are commonly used. Quantity standards specify how much of an input should be used to make a product or provide a service. Price standards specify how much should be paid for each unit of the input. Examples: Firestone, Sears, McDonald’s, hospitals, construction and manufacturing companies. 11-2 Standard Costs Direct Material Deviations from standards deemed significant are brought to the attention of management, a practice known as management by exception. Type of Product Cost Amount Direct Labor Manufacturing Overhead Standard 11-3 Variance Analysis Cycle Prepare standard Prepare standard cost performance cost performance report report Analyze variances Begin Identify questions Receive explanations Take corrective actions Conduct next period’s operations 11-4

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  • 11-

    Standard Costs and Operating Performance Measures

    Chapter 11

    McGraw-Hill/Irwin Copyright 2010 by The McGraw-Hill Companies, Inc. All rights reserved.

    Standard Costs

    Standards are benchmarks or norms formeasuring performance. In managerial accounting,

    two types of standards are commonly used.

    Quantity standardsspecify how much of aninput should be used to

    make a product orprovide a service.

    Price standardsspecify how muchshould be paid for

    each unit of theinput.

    Examples: Firestone, Sears, McDonalds, hospitals, construction and manufacturing companies.

    11-2

    Standard Costs

    DirectMaterial

    Deviations from standards deemed significantare brought to the attention of management, apractice known as management by exception.

    Type of Product Cost

    A

    m

    o

    u

    n

    t

    DirectLabor

    ManufacturingOverhead

    Standard

    11-3

    Variance Analysis Cycle

    Prepare standard Prepare standard cost performance cost performance

    reportreport

    Analyze variances

    Begin

    Identifyquestions

    Receive explanations

    Takecorrective

    actions

    Conduct next periods

    operations

    11-4

  • 11-

    Setting Standard Costs

    Should we useideal standards that require employees towork at 100 percent

    peak efficiency?

    Engineer Managerial Accountant

    I recommend using practical standards that are currently attainable with reasonable

    and efficient effort.

    11-5

    Setting Direct Material Standards

    PriceStandards

    Summarized in a Bill of Materials.

    Final, deliveredcost of materials,net of discounts.

    QuantityStandards

    11-6

    Setting Direct Labor Standards

    RateStandards

    Often a singlerate is used that reflectsthe mix of wages earned.

    TimeStandards

    Use time and motion studies for

    each labor operation.

    11-7

    Setting Variable Manufacturing Overhead Standards

    RateStandards

    The rate is the variable portion of the

    predetermined overheadrate.

    QuantityStandards

    The quantity is the activity in the

    allocation base for predetermined overhead.

    11-8

  • 11-

    Price and Quantity Standards

    Price and quantity standards are determined separately for two reasons:

    n The purchasing manager is responsible for rawmaterial purchase prices and the production manageris responsible for the quantity of raw material used.

    n The purchasing manager is responsible for rawmaterial purchase prices and the production manageris responsible for the quantity of raw material used.

    o The buying and using activities occur at different times.Raw material purchases may be held in inventory for aperiod of time before being used in production.

    o The buying and using activities occur at different times.Raw material purchases may be held in inventory for aperiod of time before being used in production.

    11-9

    A General Model for Variance Analysis

    Variance Analysis

    Price Variance

    Difference betweenDifference betweenactual price and actual price and standard pricestandard price

    Quantity Variance

    Difference betweenDifference betweenactual quantity andactual quantity andstandard quantitystandard quantity

    11-10

    Variance Analysis

    Materials price varianceLabor rate varianceVOH rate variance

    Materials quantity varianceLabor efficiency varianceVOH efficiency variance

    A General Model for Variance Analysis

    Price Variance Quantity Variance

    11-11

    Price Variance Quantity Variance

    Actual Quantity Actual Quantity Standard Quantity

    Actual Price Standard Price Standard Price

    A General Model for Variance Analysis

    11-12

  • 11-

    Price Variance Quantity Variance

    Actual Quantity Actual Quantity Standard Quantity

    Actual Price Standard Price Standard Price

    A General Model for Variance Analysis

    Actual quantity is the amount of direct materials, direct labor, and variable

    manufacturing overhead actually used.

    11-13

    Price Variance Quantity Variance

    Actual Quantity Actual Quantity Standard Quantity

    Actual Price Standard Price Standard Price

    A General Model for Variance Analysis

    Standard quantity is the standard quantity allowed for the actual output of the period.

    11-14

    Price Variance Quantity Variance

    Actual Quantity Actual Quantity Standard Quantity

    Actual Price Standard Price Standard Price

    A General Model for Variance Analysis

    Actual price is the amount actuallypaid for the input used.

    11-15

    A General Model for Variance Analysis

    Standard price is the amount that should have been paid for the input used.

    Price Variance Quantity Variance

    Actual Quantity Actual Quantity Standard Quantity

    Actual Price Standard Price Standard Price

    11-16

  • 11-

    A General Model for Variance Analysis

    (AQ AP) (AQ SP) (AQ SP) (SQ SP)AQ = Actual Quantity SP = Standard PriceAP = Actual Price SQ = Standard Quantity

    Price Variance Quantity Variance

    Actual Quantity Actual Quantity Standard Quantity

    Actual Price Standard Price Standard Price

    11-17

    Materials Price VarianceMaterials Quantity Variance

    Production Manager Purchasing Manager

    The standard price is used to compute the quantity varianceso that the production manager is not held responsible for

    the purchasing managers performance.

    The standard price is used to compute the quantity varianceso that the production manager is not held responsible for

    the purchasing managers performance.

    Responsibility for Material Variances

    11-18

    Responsibility for Labor Variances

    Production Manager

    Production managers areusually held accountable

    for labor variancesbecause they can

    influence the:

    Mix of skill levelsassigned to work tasks.

    Level of employee motivation.

    Quality of production supervision.

    Quality of training provided to employees.

    11-19

    Advantages of Standard Costs

    Management byexception

    Advantages

    Promotes economyand efficiency

    Simplifiedbookkeeping

    Enhances responsibility

    accounting

    11-20

  • 11-

    PotentialProblems

    Emphasis onnegative may

    impact morale.

    Emphasizing standardsmay exclude other

    important objectives.

    Favorablevariances may

    be misinterpreted.

    Continuousimprovement maybe more important

    than meeting standards.

    Standard costreports may

    not be timely.

    Invalid assumptionsabout the relationship

    between laborcost and output.

    Potential Problems with Standard Costs

    11-21

    Process time is the only value-added time.

    Delivery Performance Measures

    Wait TimeProcess Time + Inspection Time

    + Move Time + Queue Time

    Delivery Cycle Time

    Order Received

    ProductionStarted

    Goods Shipped

    Throughput Time

    11-22

    ManufacturingCycle

    Efficiency

    Value-added timeManufacturing cycle time

    =

    Wait TimeProcess Time + Inspection Time

    + Move Time + Queue Time

    Delivery Cycle Time

    Order Received

    ProductionStarted

    Goods Shipped

    Throughput Time

    Delivery Performance Measures

    11-23

    End of Chapter 11

    11-24

  • 11-

    Segment Reporting, Decentralization, and the Balanced Scorecard

    Chapter 12

    McGraw-Hill/Irwin Copyright 2010 by The McGraw-Hill Companies, Inc. All rights reserved.

    Cost Center

    A segment whose manager has control over costs, but not over revenues or investment funds.

    12-26

    Profit Center

    A segment whose manager has control over both costs and

    revenues, but no control over investment funds.

    RevenuesSalesInterestOther

    CostsMfg. costsCommissionsSalariesOther

    12-27

    Investment Center

    A segment whose manager has control over costs, revenues,

    and investments in operating assets.

    Corporate Headquarters

    12-28

  • 11-

    Decentralization and Segment Reporting

    A segmentsegment is any part or activity of an

    organization about which a manager

    seeks cost, revenue, or profit data.

    Quick MartQuick Mart

    An Individual Store

    A Sales Territory

    A Service Center

    12-29

    Keys to Segmented Income Statements

    There are two keys to building segmented income statements:

    A contribution format should be used because it separates fixed from variable costs and it enables the calculation of a

    contribution margin.

    Traceable fixed costs should be separated from common fixed costs to enable the

    calculation of a segment margin.

    12-30

    Identifying Traceable Fixed Costs

    Traceable costs arise because of the existence of a particular segment and would disappear over time if the segment itself disappeared.

    No computer division means . . .

    No computerdivision manager.

    12-31

    Identifying Common Fixed Costs

    Common costs arise because of the overall operation of the company and would not disappear if any particular segment were

    eliminated.

    No computer division but . . .

    We still have acompany president.

    12-32

  • 11-

    Traceable Costs Can Become Common Costs

    It is important to realize that the traceable fixed costs of one segment may be a

    common fixed cost of another segment.

    For example, the landing fee paid to land an airplane at an

    airport is traceable to the particular flight, but it is not

    traceable to first-class, business-class, and

    economy-class passengers.

    12-33

    Segment MarginThe segment margin, which is computed by

    subtracting the traceable fixed costs of a segment from its contribution margin, is the best gauge of

    the long-run profitability of a segment.

    TimeTime

    P

    r

    o

    f

    i

    t

    s

    P

    r

    o

    f

    i

    t

    s

    12-34

    Traceable and Common Costs

    FixedCosts

    Traceable Common

    DonDont allocatet allocatecommon costs to common costs to

    segments.segments.

    12-35

    Activity-Based Costing

    9-inch 12-inch 18-inch TotalWarehouse sq. ft. 1,000 4,000 5,000 10,000 Lease price per sq. ft. 4$ 4$ 4$ 4$ Total lease cost 4,000$ 16,000$ 20,000$ 40,000$

    Pipe Products

    Activity-based costing can help identify how costs shared by more than one segment are traceable to

    individual segments. Assume that three products, 9-inch, 12-inch, and 18-inch pipe, share 10,000

    square feet of warehousing space, which is leased at a price of $4 per square foot.

    If the 9-inch, 12-inch, and 18-inch pipes occupy 1,000, 4,000, and 5,000 square feet, respectively, then ABC can be used to trace the warehousing costs to the

    three products as shown.

    12-36

  • 11-

    Return on Investment (ROI) Formula

    ROI = ROI = Net operating incomeNet operating income

    Average operating assets Average operating assets

    Cash, accounts receivable, inventory,plant and equipment, and other

    productive assets.

    Cash, accounts receivable, inventory,plant and equipment, and other

    productive assets.

    Income before interestand taxes (EBIT)

    Income before interestand taxes (EBIT)

    12-37

    Understanding ROI

    ROI = ROI = Net operating incomeNet operating income

    Average operating assets Average operating assets

    Margin = Margin = Net operating incomeNet operating income

    Sales Sales

    Turnover = Turnover = SalesSalesAverage operating assets Average operating assets

    ROI = ROI = Margin Margin TurnoverTurnover12-38

    Increasing ROI

    There are three ways to increase ROI . . .

    nIncreaseSales

    oReduceExpenses pReduce

    Assets

    12-39

    Criticisms of ROI

    In the absence of the balancedscorecard, management may

    not know how to increase ROI.

    Managers often inherit manycommitted costs over which

    they have no control.

    Managers evaluated on ROImay reject profitable

    investment opportunities.

    12-40

  • 11-

    Calculating Residual Income

    Residual income =

    Net operating income

    -Average

    operating assets

    Minimum

    required rate of return

    ( )This computation differs from ROI.

    ROI measures net operating income earned relative to the investment in average operating assets.

    Residual income measures net operating income earned less the minimum required return on average

    operating assets.

    12-41

    Motivation and Residual IncomeResidual income encourages managers to

    make profitable investments that wouldbe rejected by managers using ROI.

    12-42

    The Balanced Scorecard

    Management translates its strategy into performance measures that employees

    understand and influence.

    Management translates its strategy into performance measures that employees

    understand and influence.

    Performancemeasures

    Customers

    Learningand growth

    Internalbusiness

    processes

    Financial

    12-43

    The Balanced Scorecard: Non-financial Measures

    The balanced scorecard relies on non-financial measures in addition to financial measures for two reasons:

    n Financial measures are lag indicators that summarizethe results of past actions. Non-financial measures areleading indicators of future financial performance.

    n Financial measures are lag indicators that summarizethe results of past actions. Non-financial measures areleading indicators of future financial performance.

    o Top managers are ordinarily responsible for financialperformance measures not lower level managers. Non-financial measures are more likely to beunderstood and controlled by lower level managers.

    o Top managers are ordinarily responsible for financialperformance measures not lower level managers. Non-financial measures are more likely to beunderstood and controlled by lower level managers.

    12-44

  • 11-

    The balanced scorecard lays out concrete actions to attain desired outcomes.

    A balanced scorecard should have measuresthat are linked together on a cause-and-effect basis.

    If we improveone performance

    measure . . .

    Another desiredperformance measure

    will improve.

    The Balanced Scorecard

    Then

    12-45

    Key Concepts/DefinitionsA transfer price is the price

    charged when one segment of a company provides goods or

    services to another segment of the company.

    The fundamental objective in setting transfer prices is to

    motivate managers to act in the best interests of the overall

    company.

    12-46

    Three Primary Approaches

    There are three primary approaches to setting

    transfer prices:

    1. Negotiated transfer prices;

    2. Transfers at the cost to the selling division; and

    3. Transfers at market price.

    12-47

    Negotiated Transfer Prices

    A negotiated transfer price results from discussions between the selling and buying divisions.

    Advantages of negotiated transfer prices:

    1. They preserve the autonomy of the divisions, which is consistent with the spirit of decentralization.

    2. The managers negotiating the transfer price are likely to have much better information about the potential costs and benefits of the transfer than others in the company.

    Upper limit is determined by the buying division.

    Lower limit is determined by the selling division.

    Range of Acceptable Transfer Prices

    12-48

  • 11-

    Transfers at the Cost to the Selling Division

    Many companies set transfer prices at either the variable cost or full (absorption) cost

    incurred by the selling division.Drawbacks of this approach include:

    1. Using full cost as a transfer price can lead to suboptimization.

    2. The selling division will never show a profit on any internal transfer.

    3. Cost-based transfer prices do not provide incentives to control costs.

    12-49

    Transfers at Market Price

    A market price (i.e., the price charged for an item on the open market) is often regarded as

    the best approach to the transfer pricing problem.

    1. A market price approach works best when the product or service is sold in its present form to outside customers and the selling division has no idle capacity.

    2. A market price approach does not work well when the selling division has idle capacity.

    12-50

    Reasons for Charging Service Department Costs

    To encourage operating departments to wisely use service

    department resources.

    To encourage operating departments to wisely use service

    department resources.

    To provide operating departments with

    more complete cost data for making

    decisions.

    To provide operating departments with

    more complete cost data for making

    decisions.

    To help measure the profitability of

    operating departments.

    To help measure the profitability of

    operating departments.

    To create an incentive for service

    departments to operate efficiently.

    To create an incentive for service

    departments to operate efficiently.

    Service department costs are charged to operating departments for a variety of reasons including:

    12-51

    Charging Costs by Behavior

    Whenever possible,variable and fixed

    service department costsshould be charged

    separately.

    12-52

  • 11-

    End of Chapter 12

    12-53