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HOME
CONTENTS
ABOUT MTS
SPECIAL FEATURES
SELF CARE
ONLINE BILL PAYMENT
GO GREEN E-BILL ACTIVATION
CARE AND MAINTANENCE
BRANDED RETAIL OUTLET
KNOW YOUR BILLING
CONTACT US
About MTS
MTS had launched its high-speed mobile broadband services in
October 2009 and within this short span of time has become a Market
leader in Data service provider in Tamil Nadu. Furthermore, we have
been rapidly expanding our product portfolio with a series of
innovations such as the MTS Smartphones, WI-FI USB modem, WI-FI
Disk DF800 and a range of unmatched offerings for our data
customers. Also, we are currently covering 150+ towns across the
state of Tamil Nadu with Hi-Speed Data and this count of towns is
being rapidly increased to cater to the growing needs of our
consumers.
We would also like to share with you that MTS is the only data
service provider covering the entire stretch of Chennai-Bangalore
highway seamlessly with hi-speed data connectivity thereby enabling
customers to remain connected while traveling along the
highway.
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Power of Wi-Fi - Connects up to 5 Wi-Fi enabled devices and
creates a personal hotspot for upto 15 meters range .
Powered by USB - Works with any USB power source like Car
Charger and also works directly from AC power source through Travel
Charger.
Secured Access Provides password secured access to avoid
unauthorized use of the WI-FI by unlawful users.
Plug and Play - Operating system independent, auto install &
auto connectivity.
SPECIAL FEATURES - MBLAZE ULTRA WI-FI
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MY ACCOUNT SELF CARE MODULE Top
MY ACCOUNT REGISTRATION PROCESS: Please Connect to
www.mtsindia.in and Click Login option in MY Account on the main
page . A new page will open
http://www.selfcare.mtsindia.in/appLaunch.action, If you are a New
User then click Sign Up
to update the details. Accept Terms and Conditions and click
next Enter the MTS Postpaid MDN ( Mobile/Data Card 10 Digit Number
) and Click Next Enter the User ID ,Password, Confirm password,
Secret Question/Secret Answer, Email Address, Confirm Email
Address and click next You will receive a 8 Digit Passcode.
Enter the Passcode and click finish. Now you can access MY ACCOUNT
facility.
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ONLINE BILL PAYMENT PROCESS Top
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GO GREEN BILL BY E-MAIL Top
We, at MTS are committed to doing our bit in creating a safer
& sustainable environment. Hence we are promoting the usage of
e-bills as an alternative to hardcopy/paper/ physical invoices of
your monthly MTS Datacard bills.
To activate E-Bill send SMS to 9150055256 in the below mentioned
format from your registered mobile number.
Type eBill send to 9150055256
After enrolling for receiving e-bills, the generation of hard
copies of your invoices would be stopped.
Lets save trees and save our earth, for us and for all !
Use a soft dry cloth to clean your Dongle. Do not use liquids
such as alcohol, dilution agents or benzene.
Regularly clean the socket where the charger cable connects to
Dongle. Dust tends to gather there.
Do not use needles, pen points or other sharp objects on the
surface.
Do not use your Dongle with wet hands, it could injure you and
damage the router.
Do not use your Dongle in dusty or dirty environment.
If your Dongle gets wet and the color of the label on it
changes, the warranty will be void, even if the warranty period has
not expired.
If theres anything wrong with the Dongle, or any accessory,
please send them to your nearest service center for inspection.
DATA CARD CARE AND MAINTENANCE
Locate your nearest MTS store details by sending SMS to 55256
from your registered Mobile number.
Type your Area Pincode and send to 55256 to get the nearest MTS
Store details. Please send SMS in the below format to get the
Address details on your phone.
MTS SPACE AND SEND TO 55256
LOCATE YOUR NEAREST MTS RETAIL OUTLET
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KNOW YOUR BILLING Top
Details of Complaint Center Number & General
Information:
Call us from MTS mobile number by dialing 955 (Toll Free) or
9150 955 955(Toll)
Email us at [email protected]
Fax us at 9150-166-166
Write to Customer Care Head at Circle Head Office:
Sistema Shyam TeleServices Limited.
AMBIT IT Park,
32 A & B, Industrial Estate, 2nd Floor, Ambattur,
Chennai - 600 058
MTS Office Landline. 044 61656165
In case, you are not satisfied with response given to you by our
customer care agent, you may further appeal to appellate
authority.
Details of Appellate authority:
Name of Appellate Authority: Mrs.Vairam Vasu
Email us at [email protected]
Please visit www.mtsindia.in for more details.
CONTACT US
The First invoice that shall get generated for your MTS data
card connection (Rental & Free usage) will be on pro rata basis
and it shall be calculated from the date of activation of your Data
card number till your bill date.
The unused free data offered for current month cannot be carried
forward to the next month.
Service tax and education cess at applicable rates and any other
government levies will be charged extra.
Post fair usage cap, you will continue to get unlimited usage on
1X speed.
A flat rate of 40 paise/MB will be charged for all roaming usage
in any of the non-MTS service locations which will be included as a
part of the regular monthly bill.
* MTS Service Location : Tamil Nadu, Karnataka, Kerala, Delhi,
Gujarat, Kolkata, West Bengal, UP west &
Rajasthan
