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Lync Server 2013 | Part 2 Architecture and Deployment Changes www.netcomlearning.com NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter Expert www.NetComLearning.com

Lync Server 2013 | Part 2 Architecture and Deployment Changes NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

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Page 1: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Lync Server 2013 | Part 2Architecture and Deployment Changes

www.netcomlearning.com

NetCom’s Average Instructor Rating: 8.7/9

Richard OertleSubject Matter Expert

www.NetComLearning.com

Page 2: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Webinar Overview

Monitoring Improvements

Topology Changes

Operating System and Processor Support Changes

New Disaster Recovery and High Availability Features

New Conferencing Features

New Features for External User Access

New Archiving Features

New Persistent Chat Server Features

New Conferencing Changes

• Enterprise Voice Changes

Page 3: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Monitoring Improvements

• Geo-availability monitoring Monitor end-user scenarios from different geographical regions

Uses multiple System Center Operations Manager (SCOM) agents, inside or outside the data center, to run synthetic transactions at regular intervals.

• End-to-end scenario availability and other reports Using SCOM data warehouse and reporting engine

• Rich error reporting for synthetic transaction failures

Page 4: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Robust Server/Client Environment

Communicating and connecting in Lync

Collaborating using voice and video in Lync

Lync is available virtually anytime, anywhere on almost any device

Find, connect, and communicate with Microsoft Office users

Connect and communicate with external users

Manage Lync IM & presence and persistent chat features

Lifelike video experience with multi-view video and higher resolutions

Web conferencing Voice conferencing Office integration

Lync is available on a variety of mobile devices

Lync is available on the web

Lync is available on room systems

Lync as a Hosted Service

Page 5: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Virtual Desktop Infrastructure

The storage and execution of a desktop workload (operating

system, applications, and data) is centralized on a virtual machine

in the data center

Presentation of the UI is managed via a remote desktop

protocol (such as Remote Desktop Protocol (RDP) or Independent Computing

Architecture (ICA)) to client devices

Remote Desktop Servers

Remote Desktop Client

Page 6: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Topology Changes

Server Role Consolidation

IPv6 Support

Lync Hybrid Deployment

Office Web Apps Server

Director Role Changes

• Enterprise Voice Topology Changes

Page 7: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

IPv6 Support

• IPv4 depletion has caused enterprises to start planning for transition to IPv6 seriously

• Exponential growth of mobile devices has forced carriers to start issuing IPv6 addresses

• Goals for this release : Lync scenarios work well in a dual-stack IPv6/IPv4

environment

IPv6–capable: If IPv4 is disabled from the network, Lync should continue to work for all the basic functionalities

• Recommend converting entire deployment to Lync Server 2013 before enabling IPv6, for simplifying interoperability

Page 8: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Office Web Apps Server

Topology 1: Office Web Apps Server is installed on-premises and in the same network zone as Lync Server 2013

Perimeternetwork

Page 9: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Back End High Availability

Feature HA DR

Peer-to-peer (all modalities) YES YES

Presence YES YES

Conferencing (all modalities) YES YES

UCWA YES YES

Archiving YES YES

Call Detail Record (CDR) /Quality of Experience (QoE)

YES NO

federation YES YES

Public IM Connectivity (PIC) routing

YES YES

Unified Contact Store (UCS) YES YES

Topology Builder YES YES

Lync Server Control Panel YES YES

Feature HA DR

Planning Tool YES YES

Public Switched Telephone Network (PSTN) Voice

YES YES

Conferencing Auto Application (CAA) / Personal Virtual Assistant (PVA) / GVA

YES YES

Response Group Service (RGS) / Call Park Server (CPS) / Client Access server (CAS) /Enhanced 911 (E911)

YES NO

Call Admission Control (CAC) YES NO

Extensible Messaging and Presence Protocol (XMPP)

YES YES

HA/DR Feature Support Matrix

Page 10: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

New Conferencing Features

Office Web Apps Server

• Multi-View Video

Page 11: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Office Web Apps Server

• Using the new WAC-based Office Presentation Service, present your PPT presentation in a Lync meeting Advance through slides and animations or bring up thumbnails for

quick navigation

Annotate and telepoint on the presentation

View speaker notes as you present

Adjust meeting options to control whether meeting participants can navigate through slides on their own or annotate presentations

• Synchronously play embedded multimedia files in PowerPoint decks (New!) Support for Windows Media Video (WMV), H.264, and non-native

content (e.g., You Tube Video) up to 20 megabytes (MBs)

Meeting participants are automatically muted during video playback

Presenter can play, stop, and seek to a specific location

Multimedia will not be recorded at full fidelity

• Interoperates seamlessly with Lync 2010 clients

Page 12: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Multi-View Video

Page 13: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

New Features for External User Access

Extensible Messaging and Presence Protocol Changes

• Mobility Support for Mobile Clients

Page 14: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Extensible Messaging and Presence Protocol Changes

New for External Users:

• Extensible Messaging and Presence Protocol (XMPP) Changes XMPP Proxy and Gateway

XMPP Federation is optional

Add contacts from XMPP-based partners for IM and Presence

• Mobility Support for Mobile Clients Using Applie iOS, Android, Windows Phone, or Nokia mobile

devices

Send and receive IM, view contacts, viewing Presence

Use Voice features: click to join, call via work, single number reach, voice mail, missed call notivication.

Page 15: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Mobility Support for Mobile Clients

Contacts

• Photo contact list, contact card, enterprise search, distribution groups

Presence

• My status, contact presence

Instant Messaging (IM)

• Point to Point (P2P) IM, group conversations

Audio Conferencing

• Meetings environment, click to join audio conference

Voice

• Single number reach, call forwarding setting, voice mail

Support for on-premises and Microsoft Office 365

iOS

Page 16: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

New Archiving Features

Collocation of Archiving Role

Exchange Integration

• Whiteboards and Poll Archiving

Page 17: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Collocation of Archiving Role

Lync 15 Server

Lync ServerFront End

Exchange 15 Server

(Optional) Archiving Db for archiving users without Exchange 15

mailboxesLync ServerFront End

Web

Conference

Archives Exchange Store

Lync ServerFront End

AD

Session Transcripts

Session Transcripts

Session Transcripts

Get Mailbox Hold Policy

Mailbox Hold Policy –> Archiving Policy

Mailbox Server

What is Archived In-meeting instant messages (IMs) Meeting join/leave activities with

roles PowerPoint file sharing activities Handouts Whiteboard (new) Poll (new)

High Availability (new) No more archiving server role Fails over with Front End server In flight session archives

replicated to multiple Front End servers

SQL mirroring support

Exchange Integration (new) Single archiving policy (mailbox

hold) Archives stored in Exchange user

mailboxes Discovery and Preservation across

Exchange, Lync, and SharePoint Disaster recovery On-Premises and cloud Requires Exchange Server 2013

Page 18: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Exchange Integration

Exchange Integration (new)

• Single archiving policy (mailbox hold)

• Archives stored in Exchange user mailboxes

• Discovery and Preservation across Exchange, Lync, and SharePoint

• Disaster recovery

• On-Premises and cloud

• Requires Exchange Server 2013

Lync 15 Server

Lync ServerFront End

Exchange 15 Server

(Optional) Archiving Db for archiving users without Exchange 15

mailboxesLync ServerFront End

Web

Conference

Archives Exchange Store

Lync ServerFront End

AD

Session Transcripts

Session Transcripts

Session Transcripts

Get Mailbox Hold Policy

Mailbox Hold Policy –> Archiving Policy

Mailbox Server

Page 19: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Whiteboards and Poll ArchivingWhat is Archived

• In-meeting instant messages (IMs)• Meeting join/leave activities with roles• PowerPoint file sharing activities• Handouts• Whiteboard (new)• Poll (new)

Lync 15 Server

Lync ServerFront End

Exchange 15 Server

(Optional) Archiving Db for archiving users without Exchange 15

mailboxesLync ServerFront End

Web

Conference

Archives Exchange Store

Lync ServerFront End

AD

Session Transcripts

Session Transcripts

Session Transcripts

Get Mailbox Hold Policy

Mailbox Hold Policy –> Archiving Policy

Mailbox Server

Page 20: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

New Persistent Chat Server Features

Key Persistent Chat Topology Changes

Persistent Chat Administration and Management Changes

Persistent Chat Client Integration

Persistent Chat User Role and RBAC Changes

• Fully Integrated Server Role

Page 21: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Key Persistent Chat Topology Changes• Persistent Chat Server is a first-class server role in Lync Server topology

• Multiple Persistent Chat Server pools to help comply with data privacy regulations

• Disaster recovery improvements and stretched pools

• Simplified administration model Topology Builder, Lync Server Control Panel, Microsoft Windows PowerShell™, Health and

Monitoring

• Large rooms Up to 15K concurrent endpoints/room

• Server SDK for room management

Active Directory

Lync Edge

Lync FE Pool 1

ReverseProxy

Registration & Presence (SIP)Persistent Chat (XCCOS)Room Management (Web)

Persistent Chat (XCCOS)IM & P

Registration, Presence (SIP)Persistent Chat (XCCOS)

Datacenter 1

Lync PC Pool 1

Mirrored SQL

Lync admin

Page 22: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Persistent Chat User Role and RBAC Changes

Three key items to manage:

Categories• Simplified single level with simple definition of scope

(ethical boundaries) comprising both allow and deny lists

Add-ins• Enhances the conversation experience

Rooms• Discuss ongoing content

• Simplification of category and room properties and inheritance

Page 23: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

New Conferencing Changes

Scheduling Changes

• Collaboration and Audio Control Changes

Page 24: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Scheduling Changes

Page 25: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Creating Online Meetings from Outlook Web App

Page 26: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Joining Meetings from Outlook Web App

Page 27: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Collaboration and Audio Control Changes

• Multiparty video and people focus make Lync more personal

• Office integration makes Lync more productive

• Virtual Desktop Infrastructure (VDI) and web client (with A/V) extend the reach of Lync

Page 28: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Enterprise Voice Changes

New Enterprise Voice Routing Changes

New Call Management Features

New Call Park Application Features

New Hybrid Voice Features

• Configuring Hybrid Voice in Lync

Page 29: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

New Enterprise Voice Routing Changes

Lync introduces new enhancements to voice routing, including:

Call Forwarding – You can forward calls to other phones and client devices. Enabled by default

Simultaneous Ringing – Incoming calls ring on an additional phone (for example, a mobile phone) or other endpoint devices. Enabled by default

Manager/Delegate Simultaneous Ringing – Delegates can setup simultaneous ringing to their mobile devices for incoming calls to their manager

Voicemail Escape – When simultaneous ringing is configured, and the user’s cellphone is turned off, out of battery or out of range, Lync Server 2013 can determine that an incoming call was immediately routed to voicemail, and hang up that endpoint so that the call can continue to ring to endpoints of the user

Caller ID presentation – Provides the administrator the flexibility to modify the format of the calling party’s phone number

Conference Dial-Out for users not enabled for enterprise voice – Users that are not enabled for Enterprise Voice are now able to do conferencing dial-out based on the organizer’s voice policy

Page 30: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

New Call Management Features

Lync New Call Management features:

NewResponseGroup Application Features • Route and queue incoming calls to designated persons for

special purposes

New Announcement Application Features• Configure how to handle phone calls made to numbers that are

valid but not assigned to a user or common area • Transfer the calls to a predetermined destination, have them

answered with a recorded announcement, or both

New Call Park Application Features• Put a call on hold and then retrieve it later from any phone

Page 31: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

New Call Park Application Features

New Lync Call Park Features:

• New disaster recovery mechanisms in the form of failover and failback processes Support recovery of the Lync Server Call Park service

• Both online and on-premises users can now park calls and retrieve parked calls

• Support for disaster recovery of the Call Park Service is enabled as part of the configuration and deployment of paired Front End pools

Page 32: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

New Hybrid Voice Features

Lync Server

Lync On-Premises

Infrastructure

On-Premises

PSTN

Microsoft Office 365

Edge Server

IP

Lync

PBX

ExUM

• Allow for gradual migration to the cloud by leveraging existing enterprise PSTN connectivity, and provide PBX interoperability using Lync Hybrid server/appliance

• Split domain model to allow users homed in the cloud, but voice policy and routing done from on-premises Lync cloud appliance

• Media path optimized to avoid ‘tromboning’ through Lync Online

Page 33: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Hosted Voice Overview

SBCCarrier

Infrastructure

Carrier

TenantPSTN

Edge Server

IP

SIP Trunk

LyncExUM

Lync Server

Requires a carrier partner, offers PSTN inbound/outbound termination over Session Initiation Protocol (SIP) trunk to Lync Server

Available in Syndication and Direct models Billing and regulatory requirements fulfilled by carrier partner Presence integration done using Presence Information Data Format (PIDF) based

on the 3PPI protocol specification Signaling traverses through Office 365, but media does not traverse Office 365

infrastructure

Page 34: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Devices in Service

• IP phones currently running Lync Phone Edition will be able to interoperate with Office 365 with updated image Polycom CX700 will not be updated

• The same image will work with on-premises, hybrid, or cloud deployment

• Only user accounts will be supported for sign-in Common area phone accounts will not be allowed

• In hybrid and cloud deployments, Lync Phone Edition will be managed by Device Update Service running in Lync Online IP phones will always be automatically updated to the latest approved

image for best experience

Page 35: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Configuring Hybrid Voice in Lync

Lync Server

Lync On-Premises

Infrastructure

On-Premises

PSTN

Microsoft Office 365

Edge Server

IP

Lync

PBX

ExUM

Allow for gradual migration to the cloud by leveraging existing enterprise PSTN connectivity, and provide PBX interoperability using Lync Hybrid server/appliance.

Split domain model to allow users homed in the cloud, but voice policy and routing done from on-premises Lync cloud appliance.

Media path optimized to avoid ‘tromboning’ through Lync Online.

Page 36: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Supported VDI Functionality

Instant Messaging

Presence

Audio

Video

Data collaboration

Office/line-of-business (LOB) application integration

Device integration

• Automatic device selection

• Human interface device (HID) (including multiple HIDs)

Click to join online meetings

• Mode and participant escalations

• Call Admission Control (CAC), Call Park, Media Bypass, E.911, Location…

Page 37: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Upcoming Webinars

• Free Webinar: Introduction to Windows 8 Development - C# with Live Demo

• Free Webinar: Top IT Security Threats 2013 | Social Engineering

• Free Webinar: SharePoint Server 2013 Part 1 | Architecture & Business Connectivity

• Free Webinar: Microsoft SQL Server 2012 | Business Intelligence & Cloud Solutions

• Free Webinar: Lync Server 2013 Part 3 | Integration and Extensibility

• Free Webinar: SharePoint Server 2013 Part 2 | Business Intelligence & Content Management

• Free Webinar: SharePoint Server 2013 Part 3 | Social Computing & Web Content Management

• Free Webinar: Windows 8 Development - HTML5 with Live Demo

Sign up for free at: www.netcomlearning.com/webinars

www.netcomlearning.com

Page 38: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

MCSA: Windows Server 2012

www.netcomlearning.com

*Free Second Shot Exam is Back (Expires May 31st, 2013)

Page 39: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

MCSE: Communication

www.netcomlearning.com

Page 40: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

Upgrade Paths

Page 41: Lync Server 2013 | Part 2 Architecture and Deployment Changes  NetCom’s Average Instructor Rating: 8.7/9 Richard Oertle Subject Matter

MCSE: Communication

MCSE: Communication• 20336: Core Solutions of Microsoft Lync Server 2013

• 20337: Enterprise Voice and Online Services with Microsoft Lync Server 2013

Upcoming Class:• March 18th in New York City & Live Online (course 20336 only)

• June 10th in Las Vegas & Live Online (All Inclusive)

** Contact us for Lync Server 2010 Certification Schedules

Locations: Attend in-class or Live Online Instructor-led

• New York

• Las Vegas (All Inclusive Travel Package)

• Arlington VA

• Philadelphia, PA

www.netcomlearning.com

*Free Second Shot Exam is Back (Expires May 31st, 2013)