Embed Size (px)
Citation preview
Advances in Intelligent Systems and Computing 1137
Álvaro RochaCarlos FerrásCarlos Enrique Montenegro MarinVíctor Hugo Medina García Editors
Information Technology and SystemsProceedings of ICITS 2020
Advances in Intelligent Systems and Computing
Volume 1137
Series Editor
Janusz Kacprzyk, Systems Research Institute, Polish Academy of Sciences,Warsaw, Poland
Advisory Editors
Nikhil R. Pal, Indian Statistical Institute, Kolkata, IndiaRafael Bello Perez, Faculty of Mathematics, Physics and Computing,Universidad Central de Las Villas, Santa Clara, CubaEmilio S. Corchado, University of Salamanca, Salamanca, SpainHani Hagras, School of Computer Science and Electronic Engineering,University of Essex, Colchester, UKLászló T. Kóczy, Department of Automation, Széchenyi István University,Gyor, HungaryVladik Kreinovich, Department of Computer Science, University of Texasat El Paso, El Paso, TX, USAChin-Teng Lin, Department of Electrical Engineering, National ChiaoTung University, Hsinchu, TaiwanJie Lu, Faculty of Engineering and Information Technology,University of Technology Sydney, Sydney, NSW, AustraliaPatricia Melin, Graduate Program of Computer Science, Tijuana Instituteof Technology, Tijuana, MexicoNadia Nedjah, Department of Electronics Engineering, University of Rio de Janeiro,Rio de Janeiro, BrazilNgoc Thanh Nguyen , Faculty of Computer Science and Management,Wrocław University of Technology, Wrocław, PolandJun Wang, Department of Mechanical and Automation Engineering,The Chinese University of Hong Kong, Shatin, Hong Kong
The series “Advances in Intelligent Systems and Computing” contains publicationson theory, applications, and design methods of Intelligent Systems and IntelligentComputing. Virtually all disciplines such as engineering, natural sciences, computerand information science, ICT, economics, business, e-commerce, environment,healthcare, life science are covered. The list of topics spans all the areas of modernintelligent systems and computing such as: computational intelligence, soft comput-ing including neural networks, fuzzy systems, evolutionary computing and the fusionof these paradigms, social intelligence, ambient intelligence, computational neuro-science, artificial life, virtual worlds and society, cognitive science and systems,Perception and Vision, DNA and immune based systems, self-organizing andadaptive systems, e-Learning and teaching, human-centered and human-centriccomputing, recommender systems, intelligent control, robotics and mechatronicsincluding human-machine teaming, knowledge-based paradigms, learning para-digms, machine ethics, intelligent data analysis, knowledge management, intelligentagents, intelligent decision making and support, intelligent network security, trustmanagement, interactive entertainment, Web intelligence and multimedia.
The publications within “Advances in Intelligent Systems and Computing” areprimarily proceedings of important conferences, symposia and congresses. Theycover significant recent developments in the field, both of a foundational andapplicable character. An important characteristic feature of the series is the shortpublication time and world-wide distribution. This permits a rapid and broaddissemination of research results.
** Indexing: The books of this series are submitted to ISI Proceedings,EI-Compendex, DBLP, SCOPUS, Google Scholar and Springerlink **
More information about this series at http://www.springer.com/series/11156
Álvaro Rocha • Carlos Ferrás •
Carlos Enrique Montenegro Marin •
Víctor Hugo Medina GarcíaEditors
Information Technologyand SystemsProceedings of ICITS 2020
123
EditorsÁlvaro RochaDEI/FCTUniversity of CoimbraCoimbra, Portugal
Carlos FerrásFacultad de GeografiaUniversity of Santiago de CompostelaSantiago de Compostela, Spain
Carlos Enrique Montenegro MarinFacultad de IngenieríaUniversidad Distrital Francisco José deBogota, Colombia
Víctor Hugo Medina GarcíaFacultad de IngenieríaUniversidad Distrital Francisco José deBogota, Colombia
ISSN 2194-5357 ISSN 2194-5365 (electronic)Advances in Intelligent Systems and ComputingISBN 978-3-030-40689-9 ISBN 978-3-030-40690-5 (eBook)https://doi.org/10.1007/978-3-030-40690-5
© Springer Nature Switzerland AG 2020This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or partof the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations,recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmissionor information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilarmethodology now known or hereafter developed.The use of general descriptive names, registered names, trademarks, service marks, etc. in thispublication does not imply, even in the absence of a specific statement, that such names are exempt fromthe relevant protective laws and regulations and therefore free for general use.The publisher, the authors and the editors are safe to assume that the advice and information in thisbook are believed to be true and accurate at the date of publication. Neither the publisher nor theauthors or the editors give a warranty, expressed or implied, with respect to the material containedherein or for any errors or omissions that may have been made. The publisher remains neutral with regardto jurisdictional claims in published maps and institutional affiliations.
This Springer imprint is published by the registered company Springer Nature Switzerland AGThe registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
This book is composed of the papers written in English and accepted for presen-tation and discussion at The 2020 International Conference on InformationTechnology & Systems (ICITS’20). This conference had the support of theUniversity Distrital Francisco José de Caldas, IEEE Systems, Man, and CyberneticsSociety, and AISTI (Iberian Association for Information Systems andTechnologies). It took place in Bogotá, Colombia, February 5–7, 2020.
The 2020 International Conference on Information Technology & Systems(ICITS’20) is an international forum for researchers and practitioners to present anddiscuss the most recent innovations, trends, results, experiences, and concerns in theseveral perspectives of information technology and systems.
The Program Committee of ICITS’20 was composed of a multidisciplinarygroup of 152 experts and those who are intimately concerned with informationsystems and technologies. They have had the responsibility for evaluating, in a‘double-blind review’ process, the papers received for each of the main themesproposed for the conference: (A) information and knowledge management;(B) organizational models and information systems; (C) software and systemsmodeling; (D) software systems, architectures, applications, and tools;(E) multimedia systems and applications; (F) computer networks, mobility, andpervasive systems; (G) intelligent and decision support systems; (H) big dataanalytics and applications; (I) human–computer interaction; (J) ethics, computers,and Security; (K) health informatics; (L) information technologies in education;(M) antenna systems and technologies.
ICITS’20 also included several workshop sessions taking place in parallel withthe conference ones. They were sessions of WMETACOM 2020 – 3rd Workshop onMedia, Applied Technology and Communication, and of IKIT 2020 – 1st Workshopon Information and Knowledge in the Internet of Things.
ICITS’20 received more than 300 contributions from 32 countries around theworld. The papers accepted for presentation and discussion at the conference arepublished by Springer (this book) and by AISTI and will be submitted for indexingby ISI, EI-Compendex, SCOPUS, DBLP, and/or Google Scholar, among others.
v
We acknowledge all of those that contributed to the staging of ICITS’20(authors, committees, workshop organizers, and sponsors). We deeply appreciatetheir involvement and support that was crucial for the success of ICITS’20.
February 2020 Álvaro RochaCarlos Ferrás
Carlos Enrique Montenegro MarinVíctor Hugo Medina García
vi Preface
Organization
Conference
Honorary ChairÁlvaro Rocha University of Coimbra, Portugal
Scientific Committee ChairCarlos Ferrás Sexto University of Santiago de Compostela, Spain
Local Organizing ChairJulio Baron Velandia Universidad Distrital Francisco José de Caldas,
Colombia
Local Organizing CommitteeCarlos Enrique Montenegro
MarínUniversidad Distrital Francisco José de Caldas,
ColombiaVictor Hugo Medina García Universidad Distrital Francisco José de Caldas,
ColombiaAlvaro Espinel Ortega Universidad Distrital Francisco José de Caldas,
ColombiaGiovanny Mauricio Tarazona
BermudezUniversidad Distrital Francisco José de Caldas,
ColombiaJulio Baron Velandia Universidad Distrital Francisco José de Caldas,
ColombiaRoberto Ferro Escobar Universidad Distrital Francisco José de Caldas,
Colombia
vii
José Ignacio RodríguezMolano
Universidad Distrital Francisco José de Caldas,Colombia
Paulo Alonso Gaona-Garcia Universidad Distrital Francisco José de Caldas,Colombia
Scientific CommitteeAashish Bardekar Sipna College of Engineering and Technology,
Amravati, IndiaAlessandro Kraemer UTFPR, BrazilAlexandra González Universidad Técnica Particular de Loja, EcuadorAlexandru Vulpe University Politehnica of Bucharest, RomaniaAmal Al Ali University of Sharjah, United Arab EmiratesAndré Marcos Silva University Adventist of São Paulo, BrazilAndré Kawamoto Federal University of Technology, BrazilAngeles Quezada Universidad Autonoma de Baja California,
MexicoAngelica Caro Universidad del Bío-Bío, ChileAnia Cravero University de La Frontera, ChileAnkur Bist KIET Ghaziabad, IndiaAntónio Augusto Gonçalves Universidade Estacio de Sá, BrazilAntonios Andreatos Hellenic Air Force Academy, GreeceBoris Shishkov ULSIT/IMI - BAS/IICREST, BulgariaBorja Bordel Universidad Politécnica de Madrid, SpainBruno da Silva Rodrigues Universidade Presbiteriana Mackenzie, BrazilCarlos Cares Universidad de La Frontera, ChileCarlos Carreto Polytechnic of Guarda, PortugalCarlos Grilo Polytechnic of Leiria, PortugalCarlos Hernan Fajardo Toro Universidad Ean, ColombiaClaudio Cuevas Federal University of Pernambuco, BrazilDália Filipa Liberato ESHT/IPP, PortugalDante Carrizo Universidad de Atacama, ChileDiego Ordóñez-Camacho Universidad Tecnológica Equinoccial, EcuadorDusan Petkovic TH Rosenheim, GermanyEddie Galarza Universidad de las Fuerzas Armadas, EcuadorEdgar Serna Universidad Autónoma Latinoamericana,
ColombiaEfraín R. Fonseca C. Universidad de las Fuerzas Armadas ESPE,
EcuadorEnrique Carrera Universidad de las Fuerzas Armadas ESPE,
EcuadorErika Upegui Universidad Distrital Francisco José de Caldas,
ColombiaEwaryst Tkacz Silesian University of Technology, PolandFelix Blazquez Lozano University of A Coruña, Spain
viii Organization
Filipa Ferraz University of Minho, PortugalFelipe Machorro-Ramos Universidad de las Américas Puebla, MexicoFrancisco Brito Filho UFERSA, BrazilFrancisco Javier Valencia
DuqueUniversidad Nacional de Colombia, Colombia
Francisco Valverde Universidad Central del Ecuador, EcuadorFranklim Silva Universidad de las Fuerzas Armadas, EcuadorGabriel Elías Chanchí
GolondrinoInstitución Universitaria Colegio Mayor
del Cauca, ColombiaGabriel Elías Chanchí
GolondrinoUniversidad de Cartagena, Colombia
George Suciu BEIA, RomaniaHugo Peixoto University of Minho, PortugalIgor Aguilar Alonso Universidad Nacional Tecnológica de Lima Sur,
PeruIldeberto Rodello University of São Paulo, BrazilIrene Rivera-Trigueros University of Granada, SpainIsabel Pedrosa Coimbra Business School ISCAC, PortugalIsmael Gutierrez Garcia Universidad del Norte, ColombiaJan Kubicek Faculty of Electrical Engineering and Computer
Science VŠB-TUO, Czech RepublicJavier Criado University of Almería, SpainJavier Guaña-Moya Pontificia Universidad Católica del Ecuador,
EcuadorJavier Medina Universidad Distrital Francisco José de Caldas,
ColombiaJhony Alexander Villa-Ochoa Universidad de Antioquia, ColombiaJoan-Francesc
Fondevila-GascónEAE Business School, CECABLE, Spain
João Carlos Souza University of Brasilia, BrazilJoão Paulo Pereira Polytechnic of Bragança, PortugalJoão Vidal de Carvalho ISCAP/IPP, PortugalJohn Waterworth Umeå University, SwedenJorge Buele Universidad Técnica de Ambato, EcuadorJorge Luis Pérez Universidad de Las Américas, EcuadorJose Aguilar Universidad de los Andes, VenezuelaJosé Luís Reis ISMAI – Instituto Universitário da Maia,
PortugalJosé Luís Silva ISCTE-IUL and Madeira-ITI, PortugalJosé Varela-Aldás Universidad Indoamérica, EcuadorJuan Pablo D’Amato UNCPBA/CONICET, ArgentinaJúlio Menezes Jr. Federal University of Pernambuco, BrazilJuncal Gutiérrez-Artacho University of Granada, SpainJussi Okkonen University of Tampere, Finland
Organization ix
Leandro Flórez Aristizábal Antonio Jose Camacho University Institute,Colombia
Leonardo Botega UNIVEM, BrazilLeidy Yohana Flórez Gómez Universidad Autónoma de Bucaramanga,
ColombiaLorena Siguenza-Guzman Universidad de Cuenca, EcuadorLornel Antonio Rivas Mago Universidad Andina del Cusco, PeruLukasz Tomczyk Pedagogical University of Cracow, PolandLuis Camacho SUNY Empire State College, USAMafalda Teles Roxo INESC TEC, PortugalManuel Au-Yong-Oliveira University of Aveiro, PortugalMarc Polo Ramon Llull University, SpainMarcelo de Paiva Guimarães Federal University of São Paulo, BrazilMarcelo V. Garcia University of the Basque Country, SpainMarciele Berger University of Minho, PortugalMarc Gonzalez Capdevila FACENS, BrazilMarco Quintana UIDE, EcuadorMaria Amelia Eliseo Universidade Presbiteriana Mackenzie, BrazilMaría de la Cruz del
Río-RamaUniversity of Vigo, Spain
Maria de las MercedesCanavesio
UTN - Facultad Regional Santa Fe, Argentina
Maria José Sousa University of Coimbra, PortugalMaría Teresa García-Álvarez University of A Coruna, SpainMario Ron Universidad de las Fuerzas Armadas ESPE,
EcuadorMaristela Holanda University of Brasilia, BrazilMichail-Alexandros Kourtis NCSR Demokritos, GreeceMillard Escalona Universidad Israel, EcuadorMonica Leba University of Petrosani, RomaniaNeeraj Gupta KIET Ghaziabad, IndiaNelson Rocha University of Aveiro, PortugalNikolai Prokopyev Russian Academy of Sciences, RussiaNiranjan S. K. JSS Science and Technology University, IndiaNorka Bedregal Universidad Nacional de San Agustín de
Arequipa, PeruOscar Medina UTN-FRC, ArgentinaOsvaldo Oliveira UNIFACCAMP, BrazilPablo Alejandro Quezada
SarmientoUniversidad Internacional del Ecuador, Ecuador
Pablo Pico-Valencia Pontifical Catholic University of Ecuador(Esmeraldas), Ecuador
Patricia Acosta Universidad de Las Américas, EcuadorPatricia Alexandra Quiroz
PalmaUniversidad Politécnica de Valencia, Spain
x Organization
Paulo Batista University of Évora, PortugalParama Bhaumik Jadavpur University, IndiaPaulus Isap Santosa Gadjah Mada University, IndonesiaPedro Liberato ESHT/IPP, PortugalPiotr Kulczycki Systems Research Institute, Polish Academy
of Sciences, PolandRamayah T. Universiti Sains Malaysia, MalaysiaRamiro Delgado Universidad de las Fuerzas Armadas ESPE,
EcuadorRenato Jose Sassi Universidade Nove de Julho, BrazilRilwan Sabo Muhammad Abubakar Tafawa Balewa University, Bauchi,
NigeriaRodrigo Campos Bortoletto São Paulo Federal Institute, BrazilRodrigo Hübner UTFPR, BrazilRosa Galleguillos-Pozo Universidad Politecnica de Cataluña, SpainRuth Reátegui Rojas Universidad Técnica Particular de Loja, EcuadorSamanta Patricia Cueva
CarriónUniversidad Técnica Particular de Loja, Ecuador
Sampsa Rauti University of Turku, FinlandSamuel Sepúlveda Universidad de La Frontera, ChileSanaz Kavianpour University of Technology, MalaysiaSandra Costanzo University of Calabria, ItalySantoso Wibowo CQUniversity, AustraliaSaulo Barbará Oliveira Universidade Federal Rural do Rio de Janeiro,
BrazilSylvie Ratté École de Technologie Supérieure, CanadaSussy Bayona Ore Universidad Nacional Mayor de San Marcos,
PeruTeresa Guarda State University of Santa Elena Peninsula,
EcuadorValeria Farinazzo Martins Mackenzie Presbyterian University, BrazilVictor Manuel Cornejo
AparicioUniversidad Nacional de San Agustín
de Arequipa, PeruVitor Santos NOVA IMS, PortugalWilmar Yesid Campo Muñoz Universidad del Quindío, Colombia
Organization xi
Contents
Organizational Models and Information Systems
Review of Information Systems with Technological Developmentfor Tourism Planning with an Emphasis on Host Communities . . . . . . . 3Marcia Ivonne Lara Silva, Luz Andrea Rodríguez Rojas,and Edgar Jacinto Rincón
A Systematic Review on IoT and E-Services Co-production . . . . . . . . . 14Janine Ulrich, Luana Gattass e Silva, and Cristiano Maciel
Conceptual Framework for Social Media Usage in PublicServices – An Indian Perspective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24D. V. R. Subrahmanyam, M. V. Rama Prasad, and D. V. Sahrudh
Extending Persuasive System Design Frameworks:An Exploratory Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Geovanna Evelyn Espinoza Taype and Maria Cecilia Baranauskas Calani
A New Mathematical Model for the Vehicle Routing Problemwith Backhauls and Time Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Daniela Quila, Daniel Morillo, Guillermo Cabrera, Rodrigo Linfati,and Gustavo Gatica
Using Architecture Patterns in the Conceptual Modelof an eGov Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Oscar Carlos Medina, María Soledad Romero, Rubén Aníbal Romero,Siban Mariano Martin, and Marcelo Martín Marciszack
Information and Knowledge Management
Quality in Documentation: Key Factor for the Retrieval Process . . . . . . 67Diana Suárez López and José Maria Alvarez Rodriguez
xiii
Artificial Neural Networks for Discovering Characteristicsof Fishing Surveillance Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Anacleto Correia, Ricardo Moura, Pedro Agua, and Victor Lobo
K-Means Clustering for Information Disseminationof Fishing Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Anacleto Correia, Ricardo Moura, Pedro Agua, and Victor Lobo
Formal Cross-Domain Ontologization of Human Knowledge . . . . . . . . . 94Ekaterina Isaeva, Vadim Bakhtin, and Andrey Tararkov
The Development of a Business Intelligence Web Applicationto Support the Decision-Making Process Regarding Absenteeismin the Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Sara Oliveira, Marisa Esteves, Rui Cernadas, António Abelha,and José Machado
The Intention to Use E-Commerce Using AugmentedReality - The Case of IKEA Place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Carlos Alves and José Luís Reis
State-of-the-Art Applications of Spatial Data Infrastructurein the Provision of e-Government Services in Latin America . . . . . . . . . 124Mariuxi Bruzza, Manuel Tupia, and Glenn Vancauwenberghe
Detecting Representative Trajectories in Moving Objects Databasesfrom Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Diego Fernando Rodriguez and Alvaro Enrique Ortiz
Walk-Based Diversification for Data Summarization . . . . . . . . . . . . . . . 152Samuel Zanferdini Oliva and Joaquim Cezar Felipe
The Analysis of Competency Model for a Performance AppraisalSystem in the Management of Food Service Industry . . . . . . . . . . . . . . 162João Paulo Pereira, Efanova Natalya, and Ivan Slesarenko
Smart University: An Architecture Proposal for InformationManagement Using Open Data for Research Projects . . . . . . . . . . . . . . 172Marlon Santiago Viñán-Ludeña, Luis Roberto Jacome-Galarza,Luis Rodríguez Montoya, Andy Vega Leon,and Christian Campoverde Ramírez
GRAY WATCH: An Extended Design Process . . . . . . . . . . . . . . . . . . . 179Jorge-Luis Pérez-Medina
Suitable Electric Generator for Pico-Hydro Power Plantin Ambato–Huachi–Pelileo Water Irrigation Channel . . . . . . . . . . . . . . 189Myriam Cumbajín, Patricio Sánchez, Andrés Hidalgo, and Carlos Gordón
xiv Contents
Multi-criteria Analysis of Turbines for Pico-Hydro Power Plantin Water Irrigation Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200Myriam Cumbajín, Patricio Sánchez, Andrés Hidalgo, and Carlos Gordón
Big Data Analytics and Applications
Analysis of Node.js Application Performance UsingMongoDB Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213Leandro Ungari Cayres, Bruno Santos de Lima, Rogério Eduardo Garcia,and Ronaldo Celso Messias Correia
Classify Ecuadorian Receipes with Convolutional Neural Networks . . . . 223Luis Soria, Gabriela Alejandra Jimenez Cadena, Carlos Eduardo Martinez,and David R. Castillo Salazar
Software and Systems Modeling
Inverse Kinematics of a Redundant Manipulator Robot UsingConstrained Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233José Varela-Aldás, Manuel Ayala, Víctor H. Andaluz,and Marlon Santamaría
User Profile Modelling Based on Mobile Phone Sensingand Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243Alexander Garcia-Davalos and Jorge Garcia-Duque
Analysis of the Performance of Wireless Sensor Networkswith Mobile Nodes Under the AODV Protocol . . . . . . . . . . . . . . . . . . . . 255Néstor Zamora Cedeño, Orlando Philco Asqui, and Emily Estupiñan Chaw
An Empirical Analysis of IFPUG FPA and COSMIC FFPMeasurement Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265Christian Quesada-López, Denisse Madrigal-Sánchez,and Marcelo Jenkins
Support Vector Machine as Tool for Classifying Coffee Beverages . . . . 275José Varela-Aldás, Esteban M. Fuentes, Jorge Buele, Raúl Grau Meló,José Manuel Barat, and Miguel Alcañiz
People with Disabilities’ Needs in Urban Spaces as ChallengesTowards a More Inclusive Smart City . . . . . . . . . . . . . . . . . . . . . . . . . . 285João Soares de Oliveira Neto, Sergio Takeo Kofuji, and Yolaine Bourda
Human-Computer Interaction
Websites and Social Networks. A Study of Healthcare SMEsin Andalusia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297Irene Rivera-Trigueros, Juncal Gutiérrez-Artacho,and María-Dolores Olvera-Lobo
Contents xv
Users Preferences Regarding Types of Help:Different Contexts Comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307Eduardo G. Q. Palmeira, Abiel Roche-Lima, and André B. de Sales
Electronic System for Memory Process in Children with Difficulties . . . 315Diana Lancheros-Cuesta, Yulian Humberto Triana Garca,Stefan Nicolas Aponte, Maick Peter Marin Rektemvald,Jose Luis Ramirez, Mario Fernando Castro Fernandez,Martha Patricia Fernandez-Daza, and Cristian Camilo Arias-Castro
Feeling Younger? An Investigation of Cognitive Age on IT Use . . . . . . 320Maximilian Haug and Heiko Gewald
Virtual Environment Application that Complements the Treatmentof Dyslexia (VEATD) in Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330Jorge Buele, Victoria M. López, José Varela-Aldás, Angel Soria,and Guillermo Palacios-Navarro
Assistive Technological Tools to Strengthen Interaction,Communication and Learning in Children with Different Abilities . . . . 340Jácome-Amores Ligia, Amaluisa Rendón Paulina Magaly,Sánchez Sánchez Richard Patricio, and Sánchez Sánchez Paulina Elizabeth
Intelligent and Decision Support Systems
Multi-robots Trajectory Planning Using a Novel GA . . . . . . . . . . . . . . . 353Killdary A. Santana, Vandilberto P. Pinto, and Darielson A. Souza
Intelligent Support System for the Provision of Inpatient Care . . . . . . . 364Sónia Faria, Daniela Oliveira, António Abelha, and José Machado
Automatic Processing of Histological Imaging to Aid Diagnosisof Cardiac Remodeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375Rogério Adriano de Sousa, Ana Carolina Mieko Omoto,Rubens Fazan Junior, and Joaquim Cezar Felipe
Expectation Differences Between Students and Staff of UsingLearning Analytics in Finnish Universities . . . . . . . . . . . . . . . . . . . . . . . 383Jussi Okkonen, Tanja Helle, and Hanna Lindsten
Software Systems, Architectures, Applications and Tools
Multiagent System for Controlling a Digital Home ConnectedBased on Internet of Things . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397Pablo Pico-Valencia, Belkix Requejo-Micolta,and Juan A. Holgado-Terriza
xvi Contents
Evaluation of Edge Technologies Over 5G Networks . . . . . . . . . . . . . . . 407Kourtis Michail-Alexandros, Christinakis Dimitris, Xilouris George,Thanos Sarlas, Soenen Thomas, and Kourtis Anastasios
Design and Development of an Interactive Community-DrivenInformation System for Rural Artisans: CISRA Framework . . . . . . . . . 418Jayanta Basak, Parama Bhaumik, and Siuli Roy
Comparison Between Fuzzy Control and MPC AlgorithmsImplemented in Low-Cost Embedded Devices . . . . . . . . . . . . . . . . . . . . 429Jorge Buele, José Varela-Aldás, Marlon Santamaría, Angel Soria,and John Espinoza
Virtual Goniometer Using 3 Space Mocap Sensors for LowerLimbs Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439Jorge Buele, Marco Pilatásig, Hamilton Angueta, Belén Ruales,and José Varela-Aldás
Building a Web Tracking Browser Information System:The Online Panel as a Research Method in Internet Studies . . . . . . . . . 449Filipe Montargil, Branco Di Fátima, and Cristian Ruiz
Health Informatics
Construction of a WBGT Index Meter Using Low Cost Devices . . . . . . 459José Varela-Aldás, Esteban M. Fuentes, Belén Ruales,and Christian Ichina
Software Engineering Issues for the Developmentof mHealth Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469Lornel Rivas, Cristhian Ganvini, and Luis E. Mendoza
Exploring Breast Cancer Prediction for Cuban Women . . . . . . . . . . . . 480José Manuel Valencia-Moreno, Everardo Gutiérrez López,José Felipe Ramírez Pérez, Juan Pedro Febles Rodríguez,and Omar Álvarez Xochihua
Tele-Dentistry Platform for Cavities Diagnosis . . . . . . . . . . . . . . . . . . . . 490Diana Lancheros-Cuesta, Jose Luis Ramirez, Herlinto Alveiro Tupaz Erira,Pedro David Hidalgo Caicedo, Fernando Dvila, Andres Salas,Julin Eduardo Mora, Stella Herrera, Luz M. Arango Betancourt,and Beatriz Echeverri
Information Technologies in Education
Technology Integration in a Course for ProspectiveMathematics Teachers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501Alexander Castrillón-Yepes, Jaime Andrés Carmona-Mesa,and Jhony Alexander Villa-Ochoa
Contents xvii
ClassFlow: Performance Indicator Based on Learning Routes . . . . . . . . 511Franklin Chamba, Susana Arias, Ruth Patricia Maldonado,and Diego Freire
Multimedia Systems and Applications
Navigation of Resources from Tangible Object Recognitionto Improve Virtual Tours in Botanical Gardens . . . . . . . . . . . . . . . . . . . 525D. M. Muñoz-Araque, Maycol Hernandez Garcia, Paulo Gaona Garcia,and Carlos Montenegro
The Potential of Social Media to Enhance Cultural Adaptation:A Study on Iranian Student in the Finnish Context . . . . . . . . . . . . . . . . 535Zahra Hosseini, Sirkku Kotilainen, and Jussi Okkonen
Cybersecurity and Cyber-Defense
How to Develop a National Cybersecurity Strategy for DevelopingCountries. Ecuador Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553Mario Ron, Geovanni Ninahualpa, David Molina, and Javier Díaz
Predicting Personal Susceptibility to Phishing . . . . . . . . . . . . . . . . . . . . 564Ingvar Tjostheim and John A. Waterworth
Computer Networks, Mobility and Pervasive Systems
R-IoT: An Architecture Based on Recoding RLNC for IoTWireless Network with Erase Channel . . . . . . . . . . . . . . . . . . . . . . . . . . 579Yair Rivera Julio, Ismael Gutiérrez Garcia, and José Marquez
Evaluation of TEEN and APTEEN Hybrid Routing Protocolsfor Wireless Sensor Network Using NS-3 . . . . . . . . . . . . . . . . . . . . . . . . 589Orlando Philco Asqui, Luis Armando Marrone, and Emily Estupiñan Chaw
Antenna Systems and Technologies
Miniaturized Wearable Minkowski Planar Inverted-F Antenna . . . . . . . 601Sandra Costanzo and Adil Masoud Qureshi
Preliminary SAR Analysis of Textile Antenna Sensorfor Non-invasive Blood-Glucose Monitoring . . . . . . . . . . . . . . . . . . . . . . 607Sandra Costanzo and Vincenzo Cioffi
Information and Knowledge in the Internet of Things
Facial Recognition: Traditional Methods vs. Methods Basedon Deep Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615Shendry Rosero Vasquez
xviii Contents
Multimodal Smartphone-Based System for Long-Term Monitoringof Patients with Parkinson’s Disease . . . . . . . . . . . . . . . . . . . . . . . . . . . 626Tetiana Biloborodova, Inna Skarga-Bandurova, Oleksandr Berezhnyi,Maksym Nesterov, and Illia Skarha-Bandurov
Digital Competences Desirable in University Students . . . . . . . . . . . . . . 637Paola Cortez, Verónica Benavides, Félix Rosales, and Lilibeth Orrala
Accounting Transparency of Non – Governmental Organizations:A Bibliometric Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 645Mingming Zhang, Manuela Cañizares Espada, Raquel Pérez Estébanez,and Elena Urquía-Grande
Plagiarism Detection in the Classroom: Honesty and TrustThrough the Urkund and Turnitin Software . . . . . . . . . . . . . . . . . . . . . 660Simone Belli, Cristian López Raventós, and Teresa Guarda
Media, Applied Technology and Communication
Public Service Media’s Funding Crisis in the Faceof the Digital Challenge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671Francisco Campos-Freire, Marta Rodríguez-Castro,and Olga Blasco-Blasco
Digital Citizenship and Participation Through Twitter: The Caseof Provincial Capital Municipalities in Ecuador (2009–2019) . . . . . . . . . 681Narcisa Jessenia Medranda Morales, Victoria Dalila Palacios Mieles,Daniel Barredo Ibáñez, and Camila Pérez Lagos
Latin American Indigenous Post-drama Architecturesfrom an Andean Perspective Revisited . . . . . . . . . . . . . . . . . . . . . . . . . . 693Miguel A. Orosa and Viviana Galarza-Ligña
Assessment of the Transparency of Spanish Local PublicAdministrations: Methodology and Results . . . . . . . . . . . . . . . . . . . . . . 703Pedro Molina Rodríguez-Navas and Vanessa Rodríguez Breijo
Brand Valuation Proposal Model for Family and Non-family ColdMeats Companies. Case Study: Sausages La Italiana and Plumrose . . . 716Danny C. Barbery-Montoya, Ashley D. Franco-Lara,and Isaac D. Calle Vargas
What Are You Offering?: An Overview of VODsand Recommender Systems in European Public Service Media . . . . . . . 725Martín Vaz Álvarez, José Miguel Túñez López,and María José Ufarte Ruíz
Contents xix
Organizational Models and InformationSystems
Review of Information Systemswith Technological Development
for Tourism Planning with an Emphasison Host Communities
Marcia Ivonne Lara Silva(&) , Luz Andrea Rodríguez Rojas(&) ,and Edgar Jacinto Rincón(&)
Universidad Distrital Francisco José de Caldas,Cra. 7 #40b-53, Bogotá, Colombia
[email protected], [email protected],
Abstract. Tourism planning focuses on the traction of tourists to generateeconomic growth; today, it is also necessary to understand how host commu-nities are affected by this activity, since negative impacts have been evidencedby displacement, deculturization, affectation to their dignity, among others, incontravention of the main objectives of tourism. It has been observed that thisplanning has not been accompanied, to date, by technological developments thatfacilitate the analysis of data, causing a large amount of information to be lost.A documentary review was carried out aimed at identifying information systemsthat make use of information technologies, conditioned to the tourist planning ofa territory. Findings: the phases of commercialization, execution and post-sale ofthe tourism, have technological tools designed for this purpose, about 6:1 to theplanning, design, and execution, evidencing disadvantage in the management ofthe information in early ages of the tourist development. The bibliography doesnot include an information system for tourism planning. There is technologicaldevelopment for commercialization and sale in America and Europe consistentwith the contribution made by the tourist activity to the GDP in each continent,8.6%, and 11% respectively. However, the use of technology is not proportionalto the planning, since it does not facilitate the observation and monitoring of theplans or their impacts on the destinations, resulting in the rejection of thecommunities.
Keywords: Early warning � Information system � Tourism planning � Hostcommunities
1 Tourism
1.1 Negative Impacts of Tourism
Since the decade of the 70’s the topic of early warnings has had the attention ofresearchers around the world, topics such as the prediction of natural disasters, foodsecurity and health projections, school desertion, migration and the human sense, have
© Springer Nature Switzerland AG 2020Á. Rocha et al. (Eds.): ICITS 2020, AISC 1137, pp. 3–13, 2020.https://doi.org/10.1007/978-3-030-40690-5_1
been studied with emphasis in the last decade, while the financial and economicfluctuations have been permanently studied during the last 4 decades.
It is interesting to observe how the study of early warnings has not been given indetail in terms of specific economic activities, but rather as the study of the behavior ofsome phenomena (environmental, social or economic), in order to be able to anticipateand mitigate their possible negative impacts, that is, from a causal point of view alwaysusing the tools of predictive analysis, as has been proposed by the whole positivistmovement in its argumentation [1].
Perhaps this is the reason why until now tourism has not had an information systemin terms of prevention, before degradation. However, if tourism is understood as asocial phenomenon that studies the displacement of individuals to develop activitiesinherent to their daily life in terms of work, health, education and/or enjoyment, itallows its application as a phenomenon, but also as an economic activity. In this sense,the vision of explaining and understanding can complement the causal position ofimpacts, and allow understanding to make sense of what is observed [1].
Early warnings in tourism have been investigated since 1980, through the phases ofthe life cycle that a tourist destination may have, the subject has been related to themethods under the acronym TALC - Tourist Area Life Cycle, which speaks of thestagnation of the tourist destination as a phase of its life cycle, after which comes itsdecline or rejuvenation [2, 3]; In this sense, it is observed how the study of the touristdestination is carried out as if it were one more consumer product in the market and notfrom the prevention towards the territory.
The absence of an information system applied to tourism planning does notfacilitate the identification of elements that could mitigate the impacts on the envi-ronment and on the host communities. Such is the case of the Marietas Islands inMexico [4], the Caño Cristales River in Colombia [5], Venice in Italy [6], Amsterdamin Holland [7], Barcelona in Spain [8], Machupicchu in Peru [9], the Great Wall inChina [10], to mention only some of the most recognized at the level of environment;all previous tourist destinations were negatively impacted by the large influx of touristson which no preventive action was carried out as a result of tourism planning.
Other exposures besides environmental ones are observed in host communitiescomposed of ethnic peoples, among others, affected for example, when tourist demandfalls and they become massively unemployed, counterbalancing the proposed strategiesfor poverty reduction, as has been evidenced in Kenya when the influx of tourists tosafaris decreases, where people belonging to minorities are employed and especiallythose with low economic possibilities [11–13]. Also, through the staging of the culture,traditions, and habitat of the destination receiving tourism, exposing ethnic elements inan unsustainable way [14, 15].
In this sense, authenticity, identity, the transformation of rituals, disrespect forindividuals as persons being treated as tourist attractions and the environment itselfhave ended up with important alterations, as can be seen in the main Latin Americantourist destination, Cancun, Quintana Roo - Mexico, where the vertical integration oftourism has motivated the massive arrival of tourists in a destination with an ethnicpopulation, which has resulted in the displacement of 65% of the Mayan population,together with the loss of their language, abrupt changes in their way of dressing andtransformations in their space [14].
4 M. I. Lara Silva et al.
In territories where tourism is used and ethnic host communities are present, thesense of identity of the population groups that inhabit it is affected, since their culture,tradition, language and even their way of life are assumed as tourist attractions, thusboth their cultural identity and ethnic pride can be vulnerable.
1.2 Colombia - Destinations
In Latin America, Colombia is not the exception either. Promotion strategies haveincreased for destinations already identified as successful, but also for those that untilnow have not been fully exploited. Thanks to the open data portal www.datos.gov.cothere is access to some data on international arrivals to the country. For data processing,the last 3 years are taken: 2016, 2017 and 2018. International arrivals have been plottedto facilitate understanding and to measure the importance of constructing a model forrural tourism planning (Figs. 1 and 2).
Countries that contribute more than 10,000 tourists per year to Colombia.
Reception of Tourists by Department. For their part, the departments of Colombiahave the following reception of tourists.
It can be seen that the largest influx of tourists goes to the departments where themain cities Figs. 5 and 6 are located, but with the commercial effort of the NationalGovernment, it is the regions away from natural environments that are having thegreatest visibility Figs. 3 and 4, to positively impact their economy. It is important tounderstand the importance of being able to plan an economic activity to be developedin a territory, to prevent undesirable influences in the host communities as well as in theenvironment.
Fig. 1. >10.000 y <100.000 tourists bycountry. Source: Author. Adapted www.datos.gov.co
Fig. 2. >100.000 tourists by country. Source:Author. Adapted www.datos.gov.co
Review of Information Systems with Technological Development 5
The absence of an expert information system to support tourism planning will makeit difficult to monitor and review, to avoid detours or to adjust strategies in each region,thereby endangering not only Colombia’s great biodiversity in its natural territory [16],but also the host ethnic communities: “87 indigenous ethnic groups, 3 differentiatedgroups of Afro-Colombian population and the ROM or gypsy people; 64 Amerindianlanguages are spoken, in addition to the bandé… where there are also 710 titledresguardos located in 27 departments” [17].
Fig. 3. <1.000 tourists by depart. Source:Author. Adapted www.datos.gov.co.
Fig. 4. >1.000 y <20.000 tourists by depart.Source: Author. Adapted www.datos.gov.co.
Fig. 5. >20.000 y <1.000.000 tourists bydepart. Source: Author. Adapted www.datos.gov.co.
Fig. 6. >1.000.000 tourists by depart. Source:Author. Adapted www.datos.gov.co.
6 M. I. Lara Silva et al.
2 Information Systems Adopted in Tourism
Sustainable tourism is an activity that involves - society, economy, and environment[18], it is to be expected that information systems will develop and accompany theactivity, just as they have strengthened processes in other fields of knowledge, at thesame rate of growth that is evident in the world [19]. The application of technologybased on information is observed in tourism in marketing activities and development ofdissemination channels [20], taking into account suggestions based on the interests oftravelers [21–24], the creation of creative tourist packages, the power to facilitate thetourist’s early visualization of the destination he will visit, either through 3D systems orsensory systems [19, 26], as well as the tourism logistics network [27].
There have also been applications to strengthen sales processes, the purchase oflodging services through market segmentation [28], to bring the tourist experiencecloser to the emotion of the host at the destination [29, 30], to train communicationskills in the English language while doing tourism [31], sale of services in the sector[32–35], to qualify the tourist service received [20, 36–41], minimize the risk of thetourist by natural disasters in the destination he visits [42]. At the same time, tourismhas been used as a brand positioning tool for travel destinations [37].
The environment and society in the development of the tourist activity have notbeen left without attention, through geographic information systems [43] it has beenpossible to identify the effects that are generated on the destinations, locating the areaswhere the territory has suffered modifications due to the presence of tourists [44, 45]. Ithas also been necessary to optimize public energy service networks due to the highpresence of tourists, such as Galapagos, using CYMDIST software [46]. Informationsystems have been applied to analyze the levels of irritation of the hosts of destinationslocated in cross-border destinations in Mainland China [47] and the phase in which thedestination is located according to Butler’s TALC methodology [3].
In terms of tourism planning, understood as the prior organization of the destinationto be intervened [48], it should be seen as a strategy that facilitates the recognition forthe development of a territory, through the organization, evaluation, and integration ofall its elements [43, 49]; in this sense, geographic information systems have supportedthe establishment of tourism inventories [43], and techniques have also been developedto determine tourism demand [50], based on the tourism supply already established inthe territory [37, 51]. STELLA software has even been used to create simulations oftourism behavior, which can be shared at any time and with anyone [52]. In Finland,PPGIS [53] has been brought closer to tourism to determine those destinations that aremost attractive to visitors and those that have not been taken into account [54]. Sce-nario analyses have also been carried out to determine the sustainability of the desti-nation with tourist activity [55] See Table 1 Information systems by continent.
However, although there is a variety of uses in different tourism activities, thedevelopment, and application of information-based technology in tourism are stillconsidered very poor. There is no information system in the document review thatwould allow the follow-up or monitoring of tourism activity, from territorial planning,all the bibliography shows analyses after the activity, without these being linked toprevious planning.
Review of Information Systems with Technological Development 7
Table 1. Information systems by country (Source: Author)
Information System Application Year Country Phase
Abstract Remote Sensing(RS) and GeographyInformation System(GIS) technologies
Ecological analysis andterritorial planning
2018 China Planning
Creative TravelManagement SystemBased on Software Reuseand AbstractionTechniques
Creative design of touristpackages
2017 China Design
Intelligent tourism systemand a practical designartefact
Exploration of thesustainable values oftourist experiences andthe behaviour of localstaff
2017 Japón
Preference RankingOrganization Method forEnrichment Evaluation –
PROMETHEE
Market segmentation 2002 Brasil
Independent travelrecommendationalgorithm for professionaltravelers implemented onAndroid, using Java
Behavioral Suggestions 2017 China Commercialization
Augmented reality system Provide information aboutthe environment andimprove perception.
2017 Russia
“Itchy feet”, a prototypeimplementing this 3D e-Tourism environment
Show benefits of anenvironment
2007 Austria
Geographic InformationSystem to manage touristinformation in Gijón
Make it easier for touriststo find places
2012 Austria
Google Travel Suggestions by behavior 2018 ChipreSystem Using SocialPertinent Trust WalkerAlgorithm - TravelRecommendation System
Suggestions by behavior 2016 India
(continued)
8 M. I. Lara Silva et al.
As a result of Table 1, the phases of commercialization, execution and post-sale ofthe tourism with greater development of technological tools are observed. Planning,design, and execution have less technological support, which makes it difficult tomanage information at the early stages of tourism development and monitoring. It isobserved that the development of information systems for the use of the tourism sectorhas had greater relevance for the marketing and sales phases in Europe and America.
2.1 Description of the SIPLAT Model
SIPLAT stands for Tourism Planning Information System. It is an expert system thatrecords the fundamental information to support tourism planning in a territory with animportant emphasis on the care and protection of host communities.
Table 1. (continued)
Information System Application Year Country Phase
Airbnb To offer lodging to thehosts of the city
2018 EEUU Sales
Sabre Holding (SemiAutomated Business-Related Enterprise) -Sistemas de DistribuciónGlobal (A.A. e IBM)
Reservations air transport,lodging and travelagencies
2018 EEUU
Travelport 2018 EEUUTravelsky Control of sales and
operation of civil airoperations
2018 China Sales
Amadeus - Sistemas deDistribución Global (AirFrance, Iberia, Lufthansay SAS)
Management of hotels,airlines, travel agencies,airports, groundtransportation, railwaycompanies, centralized
1987 España
Immersive VRapplications dedicated totraining English forTourism Purpose(ETP) skills
Practice languages whiletravelling
2017 Japón Ejecution
TripAdvisor To qualify the experienceof the client in thereception of the service
2016 EEUU RatingHotels.com 2016 EEUUCtrip - Ahora Trip 2016 ChinaBooking Holdings 2016 HolandaTrivago 2018 AlemaniaGeographic InformationSystems
Confirm the carbonfootprint left by tourism inthe territory
2017 Thailandia Monitoring
Review of Information Systems with Technological Development 9
Its main function is diagrammed as follows (Figs. 7 and 8):
Modular design of SIPLAT:
3 Conclusions
It is necessary to guarantee the reliability and accuracy of the data collected from thetourist inventor and the community that inhabits the destination, to guarantee thelearning process.
It is necessary to homologate the existing information to carry out the first learningexercises of the expert system to be designed.
Fig. 7. Function of the tourism planning system. Source: Author
Fig. 8. Modularity SIPLAT. Source: Author
10 M. I. Lara Silva et al.
The expert system will provide an analysis of the most representative variables toidentify the greatest amount of risks to the community during tourism planning duringthe execution of the tourism exercise.
References
1. Martínez, J.: La unidad del método científico. In: COntextox XVIII, pp. 43–76 (1990)2. E. Comission: The tourism area ‘life cycle’: a clarification. Ann. Tour. Res. 38(3), 1185–
1187 (2011)3. Diedrich, A., García-Buades, E.: Local perceptions of tourism as indicators of destination
decline. Tour. Manag. 30(4), 512–521 (2009)4. Sermanat, La conanp anuncia que la playa del amor cerrará a partir del 9 de mayo 20165. Semana Sostenible, Cierran Caño Cristales a los turistas debido a la sequía (2017)6. Hosteltur, Venecia, un destino en jaque por el turismo de masas y la corrupción (2014)7. El Confidencial, En Ámsterdam no caben más turistas: ‘Vivir aquí se ha convertido en una
pesadilla’ (2017)8. Euronews, Barcelona: El problema del turismo masivo (2017)9. La República – Perú: Turismo en Machupicchu sobrepasa límites en agosto (2013)10. National Geographic: El deterioro de la Muralla China (2015)11. UNNWTO: El turismo y la atenuación de la pobreza (2010). https://step.unwto.org/es/
content/el-turismo-y-la-atenuacion-de-la-pobreza12. Bolwell, W.D.: Reducir la pobreza a través del turismo (2009)13. Akama, J.: Western environmental values and nature-based tourism in Kenya. Tour. Manag.
17, 567–574 (1996)14. Pereiro, X.: Los efectos del turismo en las culturas indígenas de América Latina. Rev.
Esp. Antropol. Am. 43(1), 155–174 (2013)15. Ávila Romero, A.: Análisis del Turismo alternativo en comunidades indígenas de Chiapas,
México. Etudes cCribeennes, vol. 31–32 (2015)16. Colciencias, Colombia, el segundo país más biodiverso del mundo (2016)17. PNUD: Colombia (2019). http://www.co.undp.org/content/colombia/es/home/countryinfo.
html18. Organización Mundial del Turismo: Medición creíble del turismo sostenible para mejorar la
toma de decisiones (2018)19. Bogomazova, I.V., Stenyushkina, S.G.: Excursion tours and the possibility of using
augmented reality technologies for improving the local tourist attractiveness. J. Environ.Manag. Tour. 8(4), 943–951 (2017)
20. Abrahams, B.: Tourism information systems integration and utilization within the semanticWEB, October 2006
21. Ravi, L., Vairavasundaram, S.: A collaborative location based travel recommendationsystem through enhanced rating prediction for the group of users. Comput. Intell. Neurosci.2016 (2016)
22. Pan, Q., Wang, X.: Independent travel recommendation algorithm based on analyticalhierarchy process and simulated annealing for professional tourist. Appl. Intell. 48, 1–17(2017)
23. Dergiades, T., Mavragani, E., Pan, B.: Google trends and tourists’ arrivals: emerging biasesand proposed corrections. Tour. Manag. 66, 108–120 (2018)
24. Parreño, A.: Sistema De Informac Ión Geográfica Para Gestionar La Información TuristicaDe La Ciudad De Gijó N, Asturias (2012)
Review of Information Systems with Technological Development 11
25. Ma, S., Yang, H., Shi, M.: Developing a creative travel management system based onsoftware reuse and abstraction techniques. In: Proceedings - International ComputerSoftware and Applications Conference, vol. 2, pp. 419–424 (2017)
26. Berger, H., Dittenbach, M.: Opening new dimensions for e-Tourism. Virtual Real. 11, 75–87(2007)
27. Torres, J.: Criterios básicos para la Caracterización de Redes Logísticas en la RAPE central(2017)
28. Souza, A., Silva, A., de Barbosa, L.M.: Understanding consumers’ reluctance to purchasehotel services online: what makes it so risky? Pasos-Revista Tur. Y Patrim. Cult. 14(5),1253–1266 (2016)
29. Lim, C., Mostafa, N., Park, J.: Digital Omotenashi: toward a smart tourism design systems.Sustainability 9(12) (2017)
30. Airbnb: Airbnb (2018). https://www.airbnb.com.co/?af=43720035&c=.pi0.pk57951510207_264142931501_c_21910762233&gclid=CjwKCAjw9qfZBRA5EiwAiq0AbeSaywAQAZldtNo3eiA_Gf4vmO8GnDkGeL_eEF2l6Mpy2RpJQ5UVRhoChb0QAvD_BwE
31. Lee, B., Shih, H., Chou, Y., Chen, Y.: Educational Virtual Reality implementation onEnglish for Tourism Purpose using knowledge-based engineering. In: IEEE InternationalConference on Applied System Innovation, pp. 792–795 (2017)
32. Amadeus: Amadeus (2018). http://www.amadeus.com33. Sabre: Sabre (2018). https://www.sabre.com/34. Travelsky: Travelsky (2018). http://www.travelsky.net35. Travelport: Travelport (2018). https://www.travelport.com/sites/default/files/timline_master_
v_3-2016_usl-es-es.pdf36. Leung, R., Au, N., Liu, J., Law, R.: Do customers share the same perspective? A study on
online OTAs ratings versus user ratings of Hong Kong hotels. J. Vacat. Mark. 24(2), 103–117 (2016)
37. Lin, C.H., Kuo, B.Z.L.: The moderating effects of travel arrangement types on tourists’formation of Taiwan’s unique image. Tour. Manag. 66, 233–243 (2018)
38. Vincent, C.T.P.: Amateur versus professional online reviews: impact on tourists’ intention tovisit a destination. Tourism 66(1), 35–51 (2018)
39. Booking: Booking (2018). www.booking.com40. Tripadvisor: Tripadvisor (2018). https://tripadvisor.mediaroom.com41. Trivago: Trivago (2018). www.trivago.com.co42. Leelawat, N., Suppasri, A., Latcharote, P., Imamura, F., Abe, Y., Sugiyasu, K.: Increasing
tsunami risk awareness via mobile application. In: IOP Conference Series: Earth andEnvironmental Science, vol. 56, no. 1 (2017)
43. Niño, S., Danna, J.: Los Sistemas de Información Geográfica (SIG) en turismo comoherramienta de desarrollo y planificación territorial en las regiones periféricas. CIDADES,Comunidades e Territórios 32, 18–39 (2016)
44. Prueksakorn, K., Gonzalez, J.C., Keson, J., Wongsai, S., Wongsai, N., Akkajit, P.: A GIS-based tool to estimate carbon stock related to changes in land use due to tourism in PhuketIsland, Thailand. Clean Technol. Environ. Policy 20, 561–571 (2018)
45. Zhang, T., Ji, H., Hu, Y., Ye, Q., Lin, Y.: Application of classification algorithm of machinelearning and buffer analysis in torism regional planning. In: International Archives of thePhotogrammetry, Remote Sensing and Spatial Information Sciences - ISPRS Archives, vol.42, no. 3, pp. 2297–2302 (2018)
46. Morales, D., Besanger, Y., Medina, R.: Complex distribution networks: case studyGalapagos Islands. Stud. Syst. Decis. Control 145, 251–281 (2018)
12 M. I. Lara Silva et al.
