Luis Manuel Jorge Santiago

Aldeamento Palmela Village 34-122950-580 Quinta do AnjoPalmelaPortugal+351926694308Lsantia5@gmail.com

PERSONAL STATEMENT

As a Systems Architect and Senior Network Consultant I have a unique capability to adapt. I don´t have fear change and I will to adapt to the circumstances or to the overall big picture even if it happened on the last 5 minutes. I will adapt and conquer the situation with smile!

KEY SKILLS

Communication and Interpersonal SkillsStrong communication skills gained through keynote and public presentations, and product presentations.Worked successfully in NSD (network service delivery) and also managing relationships with clients and business partners. (Cisco, Avaya, Polycom)Languages: Portuguese, English, French, and Spanish.

Managing and Organizational SkillsStrong ability to plan ahead and ensure that projects are completed within deadlines.Excellent prioritization and schedule of the workflow.Involved in planning and organizing events, presentations and conferences.Ability to work both as part of a team and individually.I enjoy designing technical solutions, and always try to get the point of view of someone with the knowledge to appreciate. This line of business, communication and sharing opinions are not just important, they are indispensable.I feel comfortable in multidisciplinary technical teams, and I find it extremely rewarding to see individual work combined to reach an overall goal.

Computing SkillsInfrastructure Implementation and DesignLinux Architecture and ImplementationVMware Sizing Architecture and ImplementationHardware troubleshooting

Advanced technical skills: SAN Storage Implementation and Architecture Linux Server Solutions VMware Virtual Infrastructure Cisco Products (WLC,CUCM, etc..) Cisco CUCM Verint Impact 360 Polycom/Cisco MCU (video and Audio) Crestron/Extron appliances

Excellent technical knowledge of: Windows Server Solutions Networking Implementation and Architecture, Cisco, Avaya, Enterasys Cisco ASA implementation and Architecture Virtualization Sizing and Architecture

EDUCATION

Attended the 1nd year of IT Management @ Instituto Tecnico de Setubal | 1995/1996

Attended the 2nd year of Materials Engineering @ Costa da Caparica Institute | 1998/2000

Santo André High School, Barreiro-Portugal | 1995

WORK EXPERIENCE

Senior Consultant and Architect @ Compta SA, Lisbon-Portugal | Oct 2011 – PresentActing as a Solution Architect, I´ve been doing solution design and architecture using Cisco System, Polycom products and solutions. Advising clients and business partners on IT solutions, including Storage, Servers, and Virtualization.Several Government projects, security and voice.

Network Consultant @ AT&T Portugal, Lisbon-Portugal | Dec 2007 – Oct 2011: Network Support for all SO IBM customers; Voice and Network; Business development in the Enterprise accounts territory; High Performance Computing clusters Portugal Focal Point.Responsible for business analysis, technical proposals, costs and account management for clients.

IT Specialist, NSD (Network Service Delivery) @ IBM Portugal, Lisbon-Portugal | Aug 2001 – Dec 2007Reporting to System x Systems and Technology Group Manager responsible for: System x based infrastructure opportunities architecture and design; VMware based solutions architecture and design; SAN Storage architecture and design; System x Brand solution design.

IT Specialist, IGA (IBM global account) @ IBM Portugal, Lisbon-Portugal | May 1999 – Aug 2001I worked on a number of internal projects and job roles including: Primary workstation Support for all IBM employs; Portugal Asset Manager Implementing Voice solutions for SO IBM customers; IGA Portugal Focal Point (request Now implementation)

IT Specialist @ Ford Electronic/Visteon Portuguese, Palmela - Portugal | JAN 1995 - May 1999I worked on a Systems Department in internal projects and job roles including: Unix HPUX support; Implementing solutions for product control. End User Support Voice management Technical coordination in a team of 12 members

CERTIFICATIONS

Electronic Basic/expert 1995 (Ford electronic Portuguesa, Setubal)HP UX 1995 (HP Portugal, Quinta da fonte)Troubleshooting/support PC level 4 1996 (HP, UK London)Kanbam method 1996 (Visteon Portugal)Windows NT server 1996 (Rumos Portugal)Siemens Hicom 450e 1996 (Siemens Portugal)Panasonic Electronics advance system 1996 (Panasonic Holland)ICNDI 1999 (Rumos Portugal)ICNDII 1999 (Rumos Portugal)CCNA 2010 (NCR, Portugal)CCSA, Checkpoint 2000 (Rumos Portugal)Cisco IPV6 Understanding and implementation 2011 (Cisco Portugal)Cisco CUCM technologies 2011 (Cisco Portugal)Verint Impact 360 2011 (Verint, Madrid)

TRAINING/PROFESSIONAL DEVELOPMENT

2011/presentCisco IPV6 Understanding and implementation Cisco MCU Implementation and administrationCisco Prime Solutions (Cisco Portugal)Creston ConsultantPolycom MCU management (Polycom Madrid)Cisco server´s review and customization (Cisco Portugal) Verint Impact 360

1999/2011Enterasys routing and SwitchingICND1ICND2CCNACheckpoint CCSALotus Notes AdministrationBackup and recovery implementation and AdministrationNT AdministrationInternal Process MasterVMWare vCenter/Client/Server and data recovery

1996/1999Basic electronics Setubal institute of technologyAdvanced electronics Setubal institute of technologyBasic and advanced production methodsInformation System by Ford internal schoolHP-UX, HP PortugalSiemens Hicom 450e , Siemens PortugalUniversal insertion electronics USA (NI)Panasonic insertion electronics HollandTroubleshooting and pc support level 4 (UK)

INTERESTS

ATV, motocross, Photography, computers, technology and gadgets

REFERENCES

References are available on request.