LUIS RABACAL MERCADO III Email:luis110783@yahoo.com Skype ID: luis110783 Mobile No. 0929 501 0055 / 0998 960 8018 WORK EXPERIENCE: Sales Officer / Project in Charge ASIAPHIL Electrical Contractor / Switch Gear Manufacturer / Electrical Distributor January 1, 2014 - Present

1. Handles key accounts (Government and Private).

a. National Grid Corporation of the Philippines (NGCP).

b. National Power Corporation (NPC).

c. Robinsons Land Corporation.

d. SM Group of Companies.

e. Air Liquid Philippines Inc.

f. Bangko Sentral ng Pilipinas (BSP).

g. Philippine International Convention Center (PICC.

h. Government Agencies and Corporation (GSIS, Landbank, Senate and Hospitals)

i. Major Dealers (Electrical Products).

j. Consultants, Project Management and Construction Management.

2. Specialize in technical selling of the following electrical services and products;

Electrical Services:

a. Substation Preventive Maintenance (indoor and outdoor).

b. Thermographic Scanning.

c. Electrical Equipment Installation and Retrofit Solutions

d. Testing of Power Transmission and Distribution Equipment

e. Power Quality Solution.

f. Insulation Oil Quality Test and Purification Services.

g. SF6 Gas Testing and Recovery.

h. Control and Protection Relays.

i. Mini SCADA System.

j. Turn Key Substation (Indoor and Outdoor).

k. Substation Rehabilitation.

Electrical Products:

a. Transformer (Dry and Oil Type) Distribution, Pad mount, Station and Power Transformer.

b. Switchgears (Low Voltage, Medium, Voltage and High Voltage).

c. Panel Boards and MDP.

d. Capacitor Banks.

e. Motor Control Center.

f. Panel Builder Components.

g. Circuit Breakers (MCB, MCCB, ACB, VCB, SF6 Power CB (Dead and Live Tank).

h. Circuit Breakers Accessories.

i. Contactor, Motor Circuit Protection, Overload Relay.

j. Protection Relay and Power Meter.

k. Battery and Charger.

l. Transmission and Distribution Lines (Equipment, Hotlines Tools and Connectors).

m. Substation Equipment (36kV, 69kV, 138kV and 230kV).

3. Attends Pre-bid and Bidding.

4. Attends Site Inspection (for scope of works).

5. Estimate, prepare costing and scope of works.

6. Submit Proposal.

7. Prepare Eligibility, Technical and Commercial Documents. (For Bidding).

8. Prepare Documents required for Accreditation to Customer.

9. Maintain Customer Relationship.

10. Attends Customer Concern and Provide Fast Solution.

Customer Service Officer ASIAPHIL Electrical Contractor / Switch Gear Manufacturer / Electrical Distributor October 2012 – December 31, 2013 (1 year and 2 months) 1) Customer Service Function. a) Handle customer complain and concern. b) Provide quality and fast solution. c) Provide technical support. d) Handle inquiry; technical specification, stocks inventory, price, discount price, delivery and status of arrival of shipment from foreign and local supplier. e) Ensure standards prescribe by the organization meets. f) Provide accurate and reliable information. 2) Prepare request for quotation to customer. a) Analyze cost and profit margin. b) Analyze request discount price of customer. c) Analyze customer requirements / specs. If no equivalent brand from the product line, offer available brand with equivalent technical specification. d) For order of non - standard/stocking item provide lead time of delivery. i) Compute cost of goods. ii) Compute cost of shipping. iii) Compute cost of duties and taxes, releasing fee of customs and other charges.

e) Provide available number of stocks and warehouse location. f) Provide product datasheet and manual for customer reference. g) Submit on time complete proposal to customer via email. 3) Administer purchase order and releasing module of the system (LAMP System). a) Check Purchase Order of customer. b) Check validated RFQ / Proposal of customer. c) If no discrepancy on customer PO and validated RFQ / Proposal encode orders in the system. d) Release the goods in the system.

e) Email order acknowledgement to customer with details: Date of delivery, warehouse location, available items, lead time of unavailable items, delivery mode and customer note. 4) Submit reports to Operations Manager. a) Analysis of Sales, RFQ and Proposal. b) Analysis of Customer profile. c) Analysis of Sales per brand. d) Analysis of per market segment shares. e) Analysis of Sales per customer type. 5) Maintain Customer Database. a) Update customer database. b) Analyze and study improvement of database. c) Ensure the integrity and security of the system. d) Ensure the accuracy of the database. Demand and Supply Analyst Swift Foods, Inc. January 2011 – August 2011 (8 months) Provide accurate forecasting of production and sales. Allocate target volume/sales per account. Determine market segment need to develop, analyse number of accounts need to open, area/territory to saturate. Analyse the sales demand, production supply. Deliver reports; discuss exception issues on production shortage, market prevailing price, competitor volume/sales and industry movement. Monitor and control production and sales key performance parameters, account order fulfilment, stock keeping unit movement, inventory, delivery and purchase order. Report to AVP for Production, Business Development Group Manager, Sales and Marketing Manager. Data Analyst Accenture Philippines April 2010 – January 2011 (10 months) Develop and maintain standards for database integrity, corrective actions, database alignment, and manage communication processes with other departments regarding database improvement communicate database maintenance and update issues to onshore counterparts for resolution. Provide support for data transactions that cannot be administered automatically due to system limitations and/or data integrity issues. Business Development Officer Pepsi Cola Products Philippines Inc. June 2009 – January 2010 (8 months) Manage the distribution and sales of Pepsi Cola beverage products. Perform regular visit on existing client/ outlet. Opening of new

accounts, convert client/ outlet. Present and discuss contract, terms, incentives and marketing support in prospective client/ outlet. Perform monitoring of volume on existing outlet, non-client/ outlet and competitor volume product sales. Create distribution, sales and route strategic plan for developing territory. Monitor delivery, outlet order fulfilment, back order, purchase order and payments/credits of accounts. Create sales and volume report, analysis, inventory, stocks keeping unit movement and monthly sales forecast. Report to Regional Sales Manager, National Sales Manager and AVP for sales. Operation Planning and Control Analyst Swift Foods, Inc. December 2004 – June 2009 (4 years 7 months) Plan and Coordinates with distribution and logistics regarding distribution of products in branches located in various parts of the country to meet the requirements in the projected forecasted sales plan Make exceptions report which details deviation of the work process from prescribed standards or significant unexplainable fluctuations in the achievement of an activity Acts as technical support to production head by preparing analysis and recommendation Conduct regular plant visit and audit to ensure procedures, policies and standards are met Attends government and private sector group meeting, seminar and workshop regarding local and global industry updates SKILLS and EXPERTISE: 1) Software Application: i) Proficient in Microsoft Excel, Word, Power Point, Front Page and Access ii) Visual Basic iii) ASP iv) LAMP Administration v) Citrix Meta frame vi) ULTERA vii) SAP User 2) Technical Skills: i) Data Analysis ii) Business Development iii) Operation Management iv) Sales Operation v) Customer Service vi) Estimate Project Cost and Scope of Works EDUCATION: Bachelor of Science in Computer Science Major in System Analysis and Design STI College Manila 2000 – 2005.