Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

Embed Size (px)

Citation preview

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    1/46

    Tax Time Savings

    for all with U.S.Savings Bonds:Training Webinar

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    2/46

    2

    A Savings Crisis

    Some alarming facts: Americans had stopped saving

    in early 2008 our personal savingsrate fell to just 0.1%.

    Debt has grown

    from 1994 to2008, average family credit carddebt doubled from $4.3k to $9.6k.

    Inequality is high the bottom 40% ofAmericans own 5% of the nations wealth.

    Vulnerable are hardest hit poorest 25% offamilies have negative net worth.

    Finally, a window of opportunity to helppeople save again -the savings rate iscreeping upward as a result of the recession

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    3/46

    3

    Why Saving Matters

    Role of Savings:

    emergency reserves

    for get ahead investments (home,education, retirement)

    alternative to costly credit provides sense of security, comfort

    Process of Saving:

    promotes thinking ahead, prioritizing models behavior for kids

    emotional payoff (pride, satisfaction)

    No one has everspent his wayout of poverty.

    ~ Dr. Michael

    Sherraden

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    4/46

    4

    But Saving is Hard

    Challenges lower-incomesavers face:

    Limited income a minimumwage worker makes $15K a year.

    Consumerism pressure to buyis everywhere.

    Family & friends are often inneed, creating pressure to shareresources.

    Few opportunities mostpeople save with structured help(e.g., 401(k) plans), but poorpeople get little or no such help.

    Q: How manyAmericanscurrently holdSavings Bonds?

    A: 55 Million.(Thats 1 in 6!)

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    5/46

    5

    With Help, Anyone can Save

    Some Examples:

    In one matched saving test:

    2,300 people saved $1.3MM - 2.2%of their income, an average of $550

    Almost half lived belowpoverty level;4 in 5 lived below 2x the poverty line

    In test of U.S. Savings Bonds:

    1,385 VITA tax clients (6%) saved$250k+ in bonds for 2,300 people

    Buyers average income: $20K

    Average amount saved: $192

    $500 invested in a USSavings Bond at 4%for 10 years will growto $743.6

    Tax Clients wantto Save

    In one study, 49% ofVITA clients agreed:

    Iwish that when Ihad

    cash, Iwas better

    disciplined & saved itrather than spent it.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    6/46

    6

    A QuickQuiz

    Low and moderate income tax filers receive howmuch money eachyear in federal tax refunds?

    $100 million (average of $500 per household)

    $1 billion (average of $1,000 per household) $100 billion+ (average of $1,680 per household)

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    7/46

    7

    A QuickQuiz

    Low and moderate income tax filers receive howmuch money eachyear in federal tax refunds?

    $100 million (average of $500 per household)

    $1 billion (average of $1,000 per household) $100 billion+ (average of $1,680 per household)7

    What might help people

    save some of these funds?

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    8/46

    8

    Tax Time Opportunity

    Key elements to foster saving:

    Funds to Save - $100 billion isreturned to poor families each year

    On average, $1,680 per household

    Up to 20% of annual income

    Assistance tax preparers can serveas trusted helper to suggest saving

    Convenience saving at tax timerequires no 2nd step, extra trip to bank

    Assistance and guidance

    from a trusted taxpreparer is a critical tohelping tax clients saveat tax time

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    9/46

    9

    Something to Consider

    For many lower-income clients tax season is the only chance each

    year when saving seems possible.

    a tax preparer may be the onlyperson all year who asks them tothink about saving.

    Most people wont save unless someone

    asks them to consider it.

    VITA volunteers & staff owe it to their

    clients to raise this important topic.

    Buying $100 U.S. SavingBonds every year for 20years would leave a taxclient with over $3,000 enough to fill the gaps in a

    childs college scholarship.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    10/46

    10

    A Proposition

    How about a Return to Thrift?

    culture that supports saving

    more families with financial reserves

    emphasis on the future, planning

    especially critical for working families

    But How?

    need a secure, trustworthy product

    available to all, at key moments

    long-term in nature able to be gifted

    Did YouKnow?

    From 1917-1966, theYMCA and others

    sponsored NationalThrift Week, complete

    with local ThriftCaptains

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    11/46

    11

    How many Americans own U.S. Savings Bonds?

    Over 1 million

    Over 10 million

    Over 50 million

    AnotherQuickQuiz

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    12/46

    12

    How many Americans own U.S. Savings Bonds?

    Over 1 million

    Over 10 million

    Over 50 million55,000,000 Americans own savings bonds 1 in 6!

    AnotherQuickQuiz

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    13/46

    13

    How many Americans own U.S. Savings Bonds?

    Over 50 million55,000,000 Americans own savings bonds 1 in 6!

    In the 1960s, tax filers could receive their federalrefund in the form of a savings bond.

    True

    False

    QuickQuiz

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    14/46

    14

    Yes! Heres an example

    How many Americans own U.S. Savings Bonds?

    Over 50 million55,000,000 Americans own savings bonds 1 in 6!

    In the 1960s, tax filers could receive their federalrefund in the form of a savings bond.

    True

    False

    QuickQuiz

    1962 Form 1040A

    With option to receive refund as U.S. Savings Bond

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    15/46

    15

    Its easy to do on Form 8888

    Just complete Part II for

    U.S. Savings Bonds

    If bonds are for tax filer

    just complete Line 4 If bonds are for others,

    complete Lines 5 and 6

    If beneficiary check

    box Enter amounts on RHS

    .

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    16/46

    16

    U.S. Savings Bonds Overview

    Series I U.S. Savings Bondsan IOU from the US Government:

    safe principal protected by fullfaith & credit of U.S. government

    accessible buy for as little as $50 smart solid return (.74%), no fees

    simple sold at face value ($50buys $50 bond), rate adjusts twice a

    year long-term must be held for 1 year

    before redemption (cashing in)

    portable may be redeemed atmost banks & credit unions

    U.S. Savings Bondshave been a

    popular, respectedinvestment optionfor over 70 years.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    17/46

    17

    Important Bond Facts

    Redemption (cashing in)

    At most banks & credit unions

    Requires valid ID

    Minimum holding

    Must be held for 1 year

    If redeemed before 5 years, lose 3months interest

    Loss / theft replacement Complete Treasury Form PDF 1048

    Get signature certification from bank

    Mail to Treasury

    Proceeds from SavingsBonds are exempt fromfederal tax if used forsecondary education

    (check IRS Publication

    970 for details).

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    18/46

    18

    Savings Bonds as Gifts

    Tax Clients can buy bonds for:

    Themselves

    And/or up to three other people

    e.g., kids, grandkids, spouses,nieces / nephews, godchildren, etc.

    Details

    Tax client needs only name of giftrecipient (no SSN)

    Client & gift recipient will be listed onbond as co-owners

    Either party may redeem bond

    In a 2008 study, 68% ofbuyers purchasedsavings bonds for

    others, mostly children& grandchildren

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    19/46

    19

    John Q. Saver

    123 Main StreetAnywhere,WA 99000-0000

    OR Jen Saver

    123-45-6789 01 2009

    FRB-MPLS

    04-15-072

    :C000090007 :04 000000000000 C000000000I

    Purchasers Social Security Number

    Owners Name &Address (Co-Owner Name, if any) Authentication Stamp

    Issue Date

    Example Savings Bond

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    20/46

    20

    Bond Features & Benefits

    Benefits

    Reach saving goal sooner

    No fees to erode savings

    Simple tax site order process saves time

    Easy to give savings as a gift

    Value not lost as prices rise

    Feature

    Competitive return (.74%currently)

    No fees

    Convenient

    Can buy for others

    Inflation protection

    Loss & theft protection Savings are safe

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    21/46

    21

    Bonds vs. Savings Accounts or CDs

    Savings Bonds: CD-like returns, no fees and a $50 minimum

    Typical SavingsAccount*

    Typical 1 YearCertificate ofDeposit (CD)*

    Series I U.S.Savings Bond

    Rate of Return .17% .53% .74%

    Annual Fees $0 $0 $0Minimum to Open $100 $1,000 $50

    Rate Fixed No Yes Adjusts bi-annually

    Minimum HoldingPeriod

    None 1 year 1 year

    Early RedemptionPenalty / Forfeiture

    None All interest earnedto withdrawal date

    3 months interest

    (redemptions within 5years of purchase)

    ChexSystems Review Yes Yes No

    MayBuy as a Gift No No Yes

    *Source: National Average rates, www.bankrate.com

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    22/46

    22

    And AnotherQuiz

    Which of the following are true about Series IU.S. Savings Bonds:

    A. They pay a competitive interest rate (.74% currently).

    B. They can be purchased for as little as $50.C. They can only be redeemed where they were purchased.

    D. They can be purchased as gifts for anyone else all youneed is the gift recipient's name.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    23/46

    23

    And AnotherQuiz

    Which of the following are true about Series IU.S. Savings Bonds:

    A. They pay a competitive interest rate (.74% currently).

    B. They can be purchased for as little as $50.C. They can only be redeemed where they were purchased.

    D. They can be purchased as gifts for anyone else all youneed is the gift recipient's name.

    All of these statements are true exceptletter C.U.S. Savings Bonds can be redeemed at most banks and

    credit unions nationwide, not just where they werepurchased.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    24/46

    24

    Yet AnotherQuiz

    How long must savings bonds be held beforethey may be redeemed?

    A. 6 months

    B. 12 months

    C. 5 years

    D. They may be redeemed any time

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    25/46

    25

    Yet AnotherQuiz

    How long must savings bonds be held beforethey may be redeemed?

    A. 6 months

    B. 12 months

    C. 5 years

    D. They may be redeemed any time

    U.S. Savings Bonds must be held for at least 12

    months before they may be redeemed.Bond buyers should understand that they can notaccess funds saved in bonds for one year after

    purchase.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    26/46

    26

    Finding: People Want to Save

    LMI tax clients value saving

    49-63% of buyers saved part ofrefund in the past

    48% of decliners

    Saving is a growing concern

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    27/46

    27

    Finding: People Like Savings Bonds

    Pleased with bond purchase

    Familiar with bonds

    65% of tax clients familiar (vs.32% for IRAs)

    63% of tax clients had bought bond,received bond as gift or knownsomeone who has owned

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    28/46

    28

    Finding: Who Saves

    Demographics Parents: 70-75% of buyers; grandparents: 4-15%

    Gender: 79% female

    Age: ~ 40 years, same as sample

    Income: average AGI of buyers ~ $20k Ethnicity: African American over represented among buyers;Hispanic slightly under

    Other

    Large tax refund ($3.4k for buyers vs. $1.7k)

    First time savers: as high as 50%

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    29/46

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    30/46

    30

    Finding: How People Decide to Save

    When: at point of sale ~50% report deciding to save at tax site

    How: human contact

    learned about option to buy bonds today

    79%+ when someone talked to me

    12% from brochure or poster

    20% before coming to tax site

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    31/46

    31

    Presenting Savings

    Consider Saving requires many tax

    clients to take a leap of faith What if they need the money

    later? Or their savings

    disappear?

    Clients generally trust you,their tax preparer or otherVITA staff

    You are there at the key

    moment when the refundamount is clear

    As the face of any savings

    offer, your role is critical.

    54% of bond purchasersduring the TS 07 pilot, saidthey had no money savedor invested prior to buyingbonds

    As tax preparer, YOUplay a crucial role in aclients decision tosave for the future -their own, or that of

    their children orgrandchildren.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    32/46

    32

    Bond OrderProcess

    How it Works1. Client chooses to order bond in Part II

    of Form 8888

    2. Government mails bonds to clients

    Your Role(s)1. Explain opportunity- describe

    savings bonds & chance to order at taxsite

    2. Seek decision ask client to decide if,

    how much & for whom to order bonds3. Process order complete IRS

    Form 8888 and enter name ofowner and co-owner(s) orbeneficiary and amount for bonds

    Tax Preparers Matter

    In a 2007 study, 41% oftax clients who saved

    part of their refunddecided to do so onlyafter meeting with theirtax preparer.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    33/46

    33

    Talking with Clients

    Bonds are a good fit for

    Parents / guardians bonds arepopular gifts for kids

    68% of 08 buyers bought bonds for others

    First time savers seeking a safeway to start saving

    Bonds can be ordered for as little as $50

    Long-term savers who want a toolto build savings over time

    People on ChexSystemsSM who donot qualify for a bank account

    New Savers?

    54% of tax clients whobought savings bondsin 2007 said they hadno money saved orinvested prior tobuying bonds.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    34/46

    34

    Conversation Starters

    To raise the topic of saving, tryopen-ended questions:

    I see you have a savings bond brochure;have you had a chance to look at it what

    do you think? We have a new, free service this year to

    help you save; have you heard about it what questions do you have?

    Have you ever heard of US savings bonds?

    What have you heard?

    or- May I tell youabout them?

    Do you recall how you used last years taxrefund? What are your plans this year?

    When a clientspeaks:

    Listen closely

    Look her in the eyes

    Never interrupt

    Consider repeatingback her key points

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    35/46

    35

    Seeking A Decision

    To help clients decide aboutbuying bonds:

    Answer any questions; tactfully correctany misinformation

    Briefly re-state 2 or 3 relevant bondfeatures For example, as I mentioned, bonds are

    very safe, available for just $50, and earn.74% right now.

    Then ask directly, would you like toorder a savings bond today?

    If client declines Politely ask them why

    Correct any misunderstandings, ask again

    Remember: Saving is hard & many

    clients wont say yes.

    It is normal for about 1in 10 to order bonds.

    Please keep asking

    clients about bonds

    even if many say no.

    Always respect clientschoices, as they knowwhats best for them.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    36/46

    36

    Possible Client Concerns

    Concern: I cant afford to save Response

    Even a little is a start; you can begin for $50

    You just saved $150 in tax preparer fees -you could save some of this amount

    How did you use last years refund? Buy a$50 bond & youll still have some of yourrefund next year

    Concern: I dont trust the government Response

    55 million Americans hold Savings Bonds

    Savings bonds have been sold since 1934

    You trust the govt to send your refund

    The same department that processes yourrefund issues bonds

    During 2007 & 2008pilots, bond purchasesused, on average, 6% oftheir refund to buysavings bonds

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    37/46

    37

    Client Concerns (more)

    Concern: Ill save by myself, my own way

    Response

    Its great you already have a plan to save!

    We are offering another saving option that

    can save you time & a trip to the bank. Bonds are among the safest saving

    options with very competitive returns.

    You can buy a bond for your kids, grand-kids or others - bonds make great gifts.

    For most of us, if we dont do it nowwemay never do it.

    Its free to split your refund and buy abond today.

    Q: Does one paystate or localIncome taxes onSavings Bonds?

    A: No.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    38/46

    38

    Another One

    Which of the following are good ways to begin aconversation about savings bonds with tax clients?

    A. Do you want to buy a savings bond?

    B. Have you heard about our new saving option this year? What

    questions do you have?C. Has anyone talked with you today about savings bonds? What

    do you think about them?

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    39/46

    39

    Another One

    Which of the following are good ways to begin aconversation about savings bonds with tax clients?

    A. Do you want to buy a savings bond?

    B. Have you heard about our new saving option this year? What

    questions do you have?C. Has anyone talked with you today about savings bonds? What

    do you think about them?

    Both letterB & C are good conversation starters.

    They are open-ended, non-threatening and will help you learnmore about the clients thoughts and feelings.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    40/46

    40

    Final Quiz

    If a client says Im not interested which of thefollowing is the best way to respond?

    A. Fine. How do you want to receive your refund?

    B. Why? Savings bonds are a great way to save and saving is

    really important.C. Okay, thats fine. Thanks for considering it. It would help me to

    understand why you arent interested could you give mesome idea?

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    41/46

    41

    Final Quiz

    If a client says Im not interested which of thefollowing is the best way to respond?

    A. Fine. How do you want to receive your refund?

    B. Why? Savings bonds are a great way to save and saving is

    really important.C. Okay, thats fine. Thanks for considering it. It would help me to

    understand why you arent interested could you give mesome idea?

    Letter C is the best response.It accepts the clients answer but keeps the conversation goingand provides an opportunity to identify and correct anymisunderstandings about savings bonds.

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    42/46

    42

    PLEASE:Askeveryclient who has a refund

    If you dont, who will?

    Tax time may be a clients only feasible

    saving opportunity all year; it may be ayear before they have another chance.

    It never hurts to ask; you cant be sure

    who will say yes unless you ask!

    Everyone deserves a chance to decidefor themselves.

    YOU can Encourage Savings Habits

    Did you know?81% of those whobought savings bondsin 2007 said they werevery happy with their

    purchase!

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    43/46

    43

    Savings is hard. Bonds make it easy

    Multiple dimensions: National vs. Local

    Offline vs. Online

    National media coverage of the campaign

    Potential national launch in D.C. Boston and Philadelphia are our launch or

    demo cities

    Lots of outreach into the communities(consumers, gatekeepers, tax preparers)

    Support of elected officials

    Local media coverage; PSAs, etc.

    Social media and campaign web site

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    44/46

    44

    Multiple delivery mechanisms for training,marketing materials (if youd like them)

    Social Media

    Facebook, Twitter

    Slide Share (for collaborative development,

    comments)

    Download via web site

    Call to action (Join our campaign)

    Let us know what assistance you need (marketing,

    training)

    Technical Assistance Delivery

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    45/46

    45

    Join our Campaign

  • 8/8/2019 Low-Risk Tax-Time Savings for All with U.S. Savings Bonds: Training Presentation

    46/46

    46

    Thankyou!

    For more information:

    visit:Doorways to Dreams (D2D) Fund atwww.d2dfund.org

    Preeti Mehta

    [email protected]

    (617)-541-9065

    about Series I U.S. Savings Bonds, visit:

    The Bureau of Public Debt atwww.treasurydirect.gov/indiv/products/prod_ibonds_glance.htm