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Business Operations Team
Dean's Office Team
LAIBS Operations and Administration Organogram
Student Experience & Placements Team
Research and Business Development Team
Lord Ashcroft International Business School
Faculty Office Teams
Recruitment and Marketing Team
Senior Operations & Administration Team
Contents:
WHO's WHO
IN THE OPERATIONS AND ADMINISTRATION DEPARTMENT
Updated on 14/01/2015
Head of Operations and Administration
Dr Phillipa Towlson mob. 07525907079 [email protected]
Business Operations Manager
Sylvia Willmer 0845 196 6831 [email protected]
Manager of the Dean's Office
Catherine Foottit 0845 196 2366 [email protected]
Faculty Office Administration Manager (Cambridge)
Parveen Afzaal 0845 196 5658 [email protected]
Faculty Office Administration Manager (Chelmsford)
Karen Smallwood 0845 196 6811 [email protected]
Recruitment and Marketing Manager
Kati Vardon 0845 196 6842 [email protected]
Research and Business Development Manager
Hoi Lei Chan 0845 196 5687 [email protected]
Student Experience and Placements Manager
Vicky Dodd 0845 196 5680 [email protected]
Senior Operations and Administration Team
Team functions:
Line manager to Business Operation Team
Dr Phillipa TowlsonHead of Operations and Administrationmob. [email protected]
Line manager to the Business Operations TeamSylvia Willmer
Business Operations Manager 0845 196 [email protected]
Cambridge Business Operations Team Chelmsford Business Operations Team
Helen Brooks Laura KyffinResources Administrator Resources Administrator0845 196 2239 0845 196 [email protected] [email protected]
John BurgessResources Administrator0845 196 [email protected]
Finance and resources: Responsible for all financial administration related to expenditure within the Faculty, keeping up to date records and providing reports as required.
Timetabling: Creating, rooming and publication of timetables in liaison with Central Timetabling; Faculty contact for all timetabling advice, liaison and support; recruitment and
administration of Hourly Paid Lecturers.
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Business Operations Team
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Team function: Manages and delivers a confidential executive support and administrative service throughout the Dean’s Office (in particular to the Dean and Deputy Dean) and the wider Faculty. Delivers a high quality, responsive, flexible, and customer focussed ad-hoc project lead for the Faculty.
Line manager to Manager of the Dean's Office
Cross Campus
Catherine Foottit Cross Campus Manager of the Dean's Office
0845 196 [email protected]
Dean's Office Team
Dr Phillipa TowlsonHead of Operations and Administrationmob. [email protected]
Team functions:
FO Team Support FO Team Support FO Team SupportMichael Thomas Vacancy Sally WebbDepartmental Team Leader (AFOM) Departmental Administrator (AFOM) Departmental Administrator (AFOM)0845 196 6809 0845 196 [email protected] [email protected]
Line manager to FO Team (Chelmsford) UK Partnerships Team UK Partnerships Support UK Partnerships SupportKaren Smallwood Emily Barnard Samantha Garbutt Carolyn BallochFO Administration Manager (AFOM, LM) Departmental Coordinator (LM) Departmental Administrator (LM) Departmental Administrator (LM)0845 196 6811 0845 196 6851 0845 196 6818 0845 196 [email protected] [email protected] [email protected] [email protected]
Ann ThomasDepartmental Administrator (LM)0845 196 6801
Line manager to FO Administration Managers [email protected] Dr Phillipa Towlson Int'l Partnerships Team Int'l Partnerships Team Support Int'l Partnerships Team SupportHead of Operations and Administration Nicole Tomlin Corinne Mouhot James Sam Wilson Kirsty Schoolarmob. 07525907079 Receptionist and Administrator (Chelmsford) Departmental Coordinator (LM) Departmental Administrator (LM) Departmental Administrator (LM)[email protected] 0845 196 6813 0845 196 6807 0845 196 6802 0845 196 6815
[email protected] [email protected] [email protected] [email protected]
Line manager to FO Team (Cambridge) FO Team Support FO Team Support FO Team SupportParveen Afzaal Hannah Pike Geri Offei-Kumi Tereza SvecovaFO Administration Manager (MET, HROB, EIB) Departmental Team Leader (MET) Departmental Administrator MET) Departmental Administrator (MET) 0845 196 5658 0845 196 2223 0845 196 2591 0845 196 [email protected] [email protected] [email protected] [email protected]
FO Team Support FO Team Support FO Team SupportDebby Brown Alana Hanwell Michael Southgate Patrick SelbyReceptionist and Administrator (Cambridge) Departmental Team Leader (HROB) Departmental TL/Administrator (HROB) Departmental Administrator (HROB)0845 196 5661 0845 196 2228 0845 196 5679 0845 196 [email protected] [email protected] [email protected] [email protected]
FO Team Support FO Team Support FO Team SupportLarry Somers Val Barnard Sarah SpriggDepartmental Team Leader (EIB) Departmental Administrator (EIB) Departmental Administrator (EIB)0845 196 5042 0845 196 2426 0845 196 [email protected] [email protected] [email protected]
Oversee and manage day to day administration related to the student lifecycle, ensuring records are up to date, programme of study information is correct and assessments are processed in line with University policy.
Faculty Office Teams
FO Chelmsford - Roles & Responsibilities
Carolyn Balloch Support for UK partnerships London College of Accountancy (LCA)Departmental Administrator (LM) BA (Hons) Applied Accounting0845 196 6803 BA (Hons) International Business [email protected] PG Certificate
PG Diploma MSc International Accounting MBA InternationalLondon School of Marketing MA Marketing and Innovation (final stage)
Emily Barnard Management of UK Partnership Team LCA Business School London
Departmental Co-ordinator (Partnerships) (LM) BSc (Hons) Law and Accounting
0845 196 6851 BSc (Hons) Business and HRM
[email protected] BSc (Hons) Business and Law
BSc (Hons) Business and Marketing
BSc (Hons) Business and Tourism
BSc (Hons) E-Business and Entrepreneurship
BSc (Hons) Finance and Accounting
BSc (Hons) International Business Management
BSc (Hons) Business and Hospitality
BSc (Hons) Business and Healthcare Management
MBA (International)
MBA (Hospitality)
MBA (Healthcare)
MSc Business and Management
MSc International Accounting and Finance
MSc International Marketing
MSc International Project Management
LCA Mauritius
BA (Hons) Applied Accounting
London School of Marketing
MA Marketing top-up
MBA top-up
BA Marketing top-up
Amity [University] in London
BA (Hons) Business Management
MSc Management
MBA
Institute of Export
FdA Professional Practice in International Trade
Globe Education Services
BA (Hons) Business Studies
BA (Hons) Business Studies with pre-sessional English
MBA Business Administration
MBA Business Administration with pre-sessional English
Kaplan Holborn College
BSc (Hons) Accounting and Finance
BA (Hons) Business Management with Economics
BA (Hons) Business Management with Finance
BA (Hons) Business Management with Human Resource Management
BA (Hons) Business Management with Marketing
BA (Hons) General Business Management
BA (Hons) International Business Management
MBA
RDI
BA (Hons) Business Marketing
BA (Hons) Business
BA Business
BA (Hons) Finance
UG Cert HRM
UG Diploma HRM
UG Cert Management
UG Diploma Management
MBA Business Administration
MBA Finance
MBA HRM
MBA Law
General responsibilities Courses and partners administeredName and Role
MBA Management Consultancy
MBA Project Management
MBA Service Excellence
Sam Garbutt Support for LAIBS Degrees @ Work and corporate pathways Crawford and CoDepartmental Administrator (LM) MBA0845 196 6818 BA (Hons) International Hospitality and Tourism [email protected] Harrods
BA (Hons) SalesFdA and BA (Hons) Management (work based) -(blended Learning and Distance Learning)CertHE in Charity and Social Enterprise Management -(blended and Distance Learning)
Corinne Mouhot James Management of International Partnerships Team FTMS Malaysia
Departmental Co-ordinator (Partnerships) (LM) BA (Hons) Business Management
0845 196 6807 BA (Hons) Marketing
[email protected] BSc (Hons) Accounting and Finance
BA (Hons) International Management
BA (Hons) Human Resource Management
MBA
FTMS Singapore
BA (Hons) Business Management
BSc (Hons) Accounting and Finance
MBA
Limkokwing Cyberjaya, Malaysia
BA (Hons) Business Management
BA (Hons) Marketing
BSc (Hons) Accounting and Finance
Limkokwing Kuching, Malaysia
BA (Hons) Business Management
ABM University College, Botswana (Level 6 only)
BA (Hons) Marketing
BA (Hons) Tourism Management
BA (Hons) Human Resource Management
BSc (Hons) Accounting & Finance
BA (Hons) Business Management
Budapest Business School, Hungary
BA (Hons) Business Management
MA International Business
Schouten & Nelissen University, the Netherlands
MBA Global Leadership
MAHSA University College, Malaysia
BSc Accountancy
BA Business Administration
MBA
HELP CAT, Malaysia
BA (Hons) Business Management
BA (Hons) Marketing
BSc (Hons) Accounting and Finance
MBA
Amity Business School, India
BA (Hons) Business Management
Amity Business School, Singapore
BA (Hons) Business Management
BA (Hons) International Business Strategy
MSc Management
MBA
Kirsty Schoolar Support for International Partnerships School of Accountancy & Management Trinidad & Tobago
Departmental Administrator (Partnerships) (LM) BA (Hons) Business Management
0845 196 6815 BA (Hons) Human Resource Management
[email protected] BA (Hons) Marketing
BA (Hons) General Business
BSc (Hons) Accounting and Finance
MBA
Administrative contact for School of Accountancy & Management, Trinidad
Karen Smallwood Management of admin team and Faculty OfficeAdministration Manager (AFOM, LM) Management of LAIBS assessment and attendance 0845 196 6811 monitoring [email protected] Management of LAIBS partnership administration
Ann Thomas Admin and support for Chartered Institute of Personnel CIPDDepartmental Administrator (LM) & Development (CIPD) courses PG Dip HRM (yrs 1 and 2, PT)0845 196 6801 PG Dip HRM by Flexible [email protected] LAIBS
MA HRM (PT) BSc (Hons) Business Management and Leadership BSc (Hons) Business Management and Leadership (with placement year) BA (Hons) Business Management
University Centre Peterborough
CIPD
Michael Thomas Management of AFOM admin team LAIBSDepartmental Team Leader (AFOM) FT and PT undergraduate and postgraduate pathway admin BSc (Hons) Accounting and Finance0845 196 6809 and support BSc (Hons) Accounting and Financial [email protected] BSc (Hons) Accounting and Finance with Foundation
BSc (Hons) Business Management and Finance BSc (Hons) Finance and Economics BSc (Hons) Business and Finance (top up) BA (Hons) General Business (framework award) MSc International Logistics MSc Supply Chain Management MSc Accounting MSc Accounting and Finance MSc Finance MA Management Development (framework award)Distance learning MSc Business Management of Waste and ResourcesUniversity Centre Peterborough
BSc (Hons Accounting and Finance
Nicole Tomlin Faculty Office Reception LAIBSReceptionist/Administrator Support for PG CiM and MBA courses0845 196 6813 [email protected]
Sally Webb Administrative support for AFOM courses ACCADepartmental Administrator (AFOM) MA Management Development (framework award)0845 196 6840 BSc (Hons) Accounting and [email protected] BSc (Hons) Accounting and Financial Management
BSc (Hons) Accounting and Finance with Foundation BSc (Hons) Business Management and Finance BSc (Hons) Finance and Economics BSc (Hons) Business and Finance (top up) BA (Hons) General Business (framework award) MSc International Logistics MSc Supply Chain Management MSc Accounting MSc Accounting and Finance MSc FinanceDistance learning MSc Business Management of Waste and ResourcesUniversity Centre Peterborough
BSc (Hons Accounting and Finance
Sam Wilson Support International Partnerships First City University College (formerly KBU International College) Malaysia
Partnership Administrator (LM) Contact for International Partnership Assessment Offences BA (Hons) Business Management
0845 196 6802 BA (Hons) Marketing
[email protected] BSc (Hons) Accounting and Finance
MBA
PTPL Penang Malaysia
BA (Hons) Marketing
BSc (Hons) Accounting and Finance
BA (Hons) Corporate Management
FO Cambridge - Roles & Responsibilities
Parveen Afzaal Management of Cambridge Faculty Office Admin TeamAdministration Manager (MET, HROB, EIB) Tier 4 and Embassies contact0845 196 [email protected]
Val Barnard PG pathways administration and support LAIBS & Int'l PartnersDepartmental Administrator - EIB (LAIBS and int'l partners) MA International Business0845 196 2426 MA International Business (Basel - Camb)[email protected] MA International Business (Camb - Basel)
MA International Business (Camb - Groningen) MA International Business (Groningen - Camb) MA International Business (extended) MA International Business (extended) with pre-sessional English MSc International Business Economics MSc International Business Economics (extended) MSc International Business MSc Management
Deborah Brown LAIBS Cambridge Faculty Office Receptionist and administratorReceptionist/Administrator0845 196 [email protected]
Alana Hanwell Co-ordination of HROB faculty processes LAIBSDepartmental Team Leader (HROB) UG and PG pathway administration and support BA/Bsc Business Management0845 196 2228 UGMP Admin Lead [email protected] PG Diploma Human Resource Management
MA Human Resource Management
Geri Offei-Kumi UG and PG pathways administration and support LAIBS Departmental Administrator (MET) BA Enterprise & Entrepreneurial Managememnt0845 196 5642 MSc Entrepreneurial [email protected] MBA (Full and Part Time)
MBA Berlin
UCP (Joint Venture)
BA Marketing
Hannah Pike Co-ordination of MET faculty processes LAIBSDepartmental Team Leader (MET) UG and PG pathway administration and support MA International Sustainable Tourism Management0845 196 2223 Tier 4 Champion MSc International Hospitality and Tourism [email protected] BSc Tourism Management
MSc Tourism ManagementDistance Learning BA International Tourism & HospitalityHarlow (Joint Venture)
BA Tourism Management
Name and Role General Responsibilities Courses administered
Larry Somers Co-ordination of EIB faculty processes LAIBS & Int'l PartnersDepartmental Team Leader (EIB) UG and PG pathways administration and support BA International Business (Berlin - Cambridge)
0845 196 5042 (LAIBS and int'l partners) BA International Business (Cambridge - Berlin)
[email protected] GradeMark/Turnitin Champion BA International Business (Cambridge - Maastricht)
Assessment Offences Admin Lead BA International Business (Maastricht - Cambridge) BA International Business (Cambridge - Clermont Ferrand) BA International Business (Clermont Ferrand - Cambridge) BA International Business (Landshut - Cambridge - 3yr)
BA International Business Strategy BSc Business Administration (top up)
Michael Southgate Co-ordination of HROB faculty processes LAIBSDepartmental Team Leader/ UG and PG pathways administration and support for LAIBS and BA/Bsc Business ManagementAdministrator (HROB) Corporate Education/Work Based courses BA Human Resource Management0845 196 5679 Bsc Business Management with [email protected] Barclays (Work Based)
Cert HE Leadership BA Hons Management and Leadership PG Diploma Leadership MA LeadershipUPS (Work Based) Cert HE Leadership BA Hons Management and Leadership PG Diploma Leadership MA LeadershipUCP/Harlow/COWA/Seevic (Joint ventures) BA Business Management
Patrick Selby UG and PG pathway administration and support LAIBSDepartmental Administrator (HROB) BA/Bsc Business Management0845 196 2908 BA Human Resource [email protected] Bsc Business Management with HRM
Sarah Sprigg UG pathways administration and support LAIBSDepartmental Administrator (EIB) BSc Business Economics0845 196 2112 BSc Business Economics (extended)[email protected] BA Business Economics (extended)
BA Business Economics (extended) with Pre-sessional English BA Business Economics with Foundation
BA International Management BA International Management (extended)
BSc International Business Management (includes 2yr Sept accelerated and extended)
Tereza Svecova UG and PG pathway administration and support LAIBS Departmental Administrator (MET) PGMP Champion BA Marketing0845 196 5659 MSc [email protected] MA Marketing and Innvoation
Visiting Exchange Visiting Study Aroad MA Arts Management General Business
Team functions:
Line manager to Recruitment and Marketing Manager
Dr Phillipa TowlsonHead of Operations and Administration mob. [email protected]
Line manager to Recruitment and Marketing Team Kati VardonRecruitment and Marketing Manager0845 196 [email protected]
Marketing Team SupportChristine Durrant Recruitment and Events Manager 0845 196 [email protected]
Marketing Team SupportVacancyMarketing Co-ordinator
Marketing Team SupportCarole Martindill
0845 196 [email protected]
Recruitment and Marketing Team
Responsible for developing and delivering the Faculty’s recruitment and marketing strategy, managing a comprehensive portfolio of events, activities and marketing campaigns with the aim of increasing
applications, conversion rates and tuition fee income to Faculty targets.
Recruitment & Marketing Administrator
Team functions:
Line manager to Student Experience and Placements Manager
0845 196 [email protected]
Student Experience Learning Technologists PlacementsNicola Faulkner Marcus Hanwell Sarah StokesStudent Experience Co-ordinator (Cambridge) Learning Technologist Placements Administrator0845 196 5670 0845 196 2250 0845 196 [email protected] [email protected] [email protected]
Mandy Shillito Mark ConstableStudent Experience Co-ordinator (Chelmsford) Learning Technologist0845 196 6851 0845 196 [email protected] [email protected]
Vicky DoddStudent Experience and Placement Manager
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Student Experience and Placements Team
Student Experience: The Student Experience Coordinators look after all aspects of the students journey from as far back as pre-application. The role of the Student Experience Co-ordinators covers student retention
and visa compliance.
Learning and Teaching Technology: Developing and maintaining the Virtual Learning Environment (VLE); working with the Director of Learning and Teaching to improve students' learning experience.Placements: The LAIBS Placements Office provides the students with the support, and advice and guidenace on placement opportunities.
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Dr Phillipa TowlsonHead of Operations and Administrationmob. [email protected]
Line manager to Student Experience and Placements Team
Team functions:The role of the team is to support the research aspirations of the Lord Ashcroft International Business School. Activities range from the management of our research programmes to supporting externally funded research projects, which include the Research Excellence Framework submission as well as assistance with research funding applications.
Line manager to Research and Business Development Team ManagerDr Phillipa TowlsonHead of Operations and Administrationmob. [email protected]
Line manager to Research and Business Development TeamHoi Lei ChanResearch and Business Development Manager0845 196 [email protected]
Team Support Team SupportSandra di-Eleonora Carol WardResearch Administrator Business Development Manager0845 196 5888 0845 196 [email protected] [email protected]
Research Admin SupportSusan Gowans Kerry Mctavish VacancyProject Coordinator Project Coordinator0845 196 2238 0845 196 6885 [email protected] [email protected]
Research and Business Development Team
