Embed Size (px)
Citation preview
Longitudes & AttitudesKumar NarayananClient PartnerTATA Consultancy Services
2
TCS Overview
• TCS was established in 1968 • 904 active and varied clients• With a diverse workforce (9%)• Over 1,07,000* employees• Global presence - 155 offices in 41 countries with GDC in 9
countries• First and Largest Software R&D centre in India with $9.6 Million
investment
3
Logistics & InfrastructureRegulatory Compliance & Security
PeopleProcess
• Data Privacy & Access• Intellectual Property Protection• Political Issues & Stability • Currency Related Risk & Tax incentives
• Code Buggier?• Loss of Productivity?• Process Heavy?
• CMM 1 meets CMM 5• Forced to prioritize and Packetize Work
• Transparency to who works on my project• How to encourage more offshore• How to ensure Multi vendor
Collaboration in offshore environment
• (Multi) Cultural Issues• Language & Semantics
• Ensuring Right expertise comes in• Knowledge Leakage
• Ineffective KT due to Distance• Attrition
• Senior Management Connect & Locus of Decision Making
• Fear of losing jobs to offshore
• Late night work • Increased communication and Travel
expenses• Overhead on Supplier management
process• Higher Infrastructure cost
4
People
Ensuring Right expertise comes inAm I getting dummies to work for me?
ABC
(Multi) Cultural Issues“I will try or May be = No” ?????
5
Knowledge LeakageWill my team not know enough about their job?
Will I lose the team that I train? Will I lose them too quick?
People
Senior Management Connect & Locus of Decision Making
6
People
Fear of losing jobs to offshoreWill these jobs ever become available to me again?
7
Process
Code Buggier? Loss of Productivity?
8
Process
Process HeavyCMM 1 meets CMM 5
Forced to Prioritize and Packetize Work
Transparency to who works on my project
9
Process
How to encourage more offshore How to ensure Multi vendor Collaboration in offshore environment?
10
Regulatory Compliance & Security
Intellectual Property ProtectionData Privacy and Access
11
Regulatory Compliance & Security
Currency related risks & Tax incentives
Political issues & stability
12
Logistics & Infrastructure
Late night Work Increased communication and Travel expenses
13
Logistics & Infrastructure
Overhead on Supplier management process
Higher infrastructure cost
