Long Beach CrittersCaring People, Loving Pets, Inspiring Solutions

Debra CallahanVeronica DaileyLorrie Huggins

Luis TobonLeo Song Jr.

Leading

Extraversion

Conscientiousness

Integrity

Trait Approaches to Leadership

•Integrity in leaders is key because it shows a moral compass and honesty.•Extraverts make good leaders because they are sociable, assertive and energetic people.•Conscientious people are organized, take initiative, and demonstrate persistence in their endeavors.

Behavioral Approaches to Leadership

•People-oriented•Shows concern for employee feelings •Treats employees with respect

Leader Decision Making Approaches to Leadership

Democratic

Employee Participati

on

Accountability

Transparenc

y

High employee role ambiguityLow employee abilities

Employee external locus of control

Tasks boring and repetitiveTasks are stressful

Employees have high abilitiesEmployee relevant decisions

Employee internal locus of control

High employee abilityHigh achievement motivation

Directive

Supportive

ParticipativeAchievement

Oriented

Path-Goal Theory

Controlling

Organizational

•Establish standards

•Measure performance

•Compare performance to standards

•Take corrective action as needed

Strategic

•Track strategy as it is implemented

•Detect and problems that indicate the strategy incorrect

•Make necessary adjustments

Operational

•Return on investment

•Net profit

•Cost•Product

quality

Financial Controls in a Non-Profit

•Require two signatures for checks•Bank Statement reconciled monthly by non-signature party•Eliminate cash to extent possible•Maintain approved vendor list for purchasing•Establish payroll system in relation to size of company•Institute written policy for all reimbursable expenses•Take physical inventories of supplies regularly•Prepare, vote on, and approve a yearly budget•Use competitive bids for high-dollar purchases•Employ/contract out for someone versed in grant administration

Effective financial controls optimize growth!

Costs and BenefitsKey Costs

•Financial costs: direct/accountant, indirect/internal quality control•Culture and reputation costs: damaged relationships with employees, or tarnished reputation with investors or government•Responsiveness costs: time lost between making decision and taking action•Poorly implemented controls: implementation fails or conflicts with other controls

Key Benefits

•Cost and productivity control: makes sure that business is effective and efficient•Quality control: ensures cost control, customer satisfaction, and higher sales•Opportunity recognition: identifies and isolated new opportunities such as new growth market•Manage uncertainty and complexity: helps managers focus on strategy, anticipate negative stimulus, and positive opportunities•Decentralized decision making: takes care of market needs and wants by allowing those closest to customers to make decisions

Non Financial Controls

Marketing

PurchasingCustomer Service