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This Report and its content is copyright of Gracechurch Consulting Ltd © Gracechurch Consulting 2016.All rights reserved.Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the
following:• you may print or download to a local hard disk extracts for your personal and non-commercial use only
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the Report as the source of the material
You may not, except without our express written permission, distribute or commercially exploit the content.
London’s Leading Underwriters
Underwriter special report
2
Contents
• Introduction
• Methodology
• Top underwriters by class
• Accident and Health
• Aviation and Space
• Casualty / non marine liability
• Energy
• Marine
• Property
• Professional indemnity / liability
• Reinsurance
• War and geopolitical risks
• London’s Leading Underwriters in press
• About Gracechurch Consulting
• Contacts
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
Introduction
I am delighted to be able to send you summary findings of the 2016 London’s
Leading Underwriters Ranking.
First, many thanks for giving your time to complete the survey; we received an
excellent response from both the underwriters and brokers and we are constantly
struck by the quality of the feedback we receive on individuals. It really does show how important relationships are to making this market work.
The full report is now in its fourth year and is used by leading insurers to plan and implement their business development strategies. The Report lists the underwriters who are voted as market leaders by fellow underwriters and by brokers. As well as ranking nearly 800 individual underwriters, the Report analyses over 6,000 verbatim responses and identifies the key characteristics that define leading underwriters.
This year, we have seen some changes in this year's Top Ten but overall the table shows that the Market still holds a relatively small group of leaders in high regard. Delving into the reasons given for nominating, we find that there is strong emphasis placed on underwriters who have business-winning capabilities. Quality of interpersonal and relationship skills are mentioned with high frequency.
The detailed analysis also shows that there is an increasingly clear distinction made between underwriters who excel at 'broker relations' and those who are good at 'client relations'. We believe this potentially signals an evolutionary change where underwriter-broker relationships are becoming less transactional and more directed at building successful long-term commercial partnerships.
Once again, thank you for taking the time to make your nominations.
Ben Bolton, Gracechurch CEO
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
4
Methodology
The Report is based on the nominations of 400 London Market Producing and Placing
brokers and 175 London Market Underwriters. Interviewing and validation ran from January
to October 2016. Both brokers and underwriters were contacted from Gracechurch’s
screened databases.
66% of brokers were senior management or had board-level responsibilities. 64% of underwriters were senior underwriters, divisional heads or senior management with board
level responsibilities.
Underwriters were not allowed to nominate underwriters in their own business. Underwriter names are not prompted so that brokers and peers can freely name any underwriters from any London Market insurer.
The long lists of underwriters were sent to the respective insurers and a validation request made to the CEO or CUO. Businesses were given the opportunity to suggest that particular
underwriters were removed from the list and each such request was assessed on its merits.
The vast majority of removals related to those leaving or about to leave employment. We
achieved a 67% validation rate though this process. The remaining nominated underwriters
were validated using published sources such as insurer websites, press and LinkedIn.
The full Report containing the whole dataset will be available to Market Insurers.
PLEASE NOTE
Underwriters may have changed employers between the research being conducted and the publication of this report.
The study is run according to Market Research Society professional guidelines and quality standards.
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
1st Tokio Marine Kiln Tim Prifti
2nd Liberty Specialty Markets David Morris
3rd AmTrust Graham Nichols
Accident and Health
5
1st Tokio Marine Kiln Tim Prifti
2nd= Atrium Peter Laidlaw
2nd= XL Catlin Nigel Guillaume- Smith
4th= Ark Charlie Boyd
4th= QBE Peter Wilkins
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
Brokers
Underwriters
1st Liberty Specialty Markets Bill Halligan
2nd Chubb John Wadhams
3rd= MSF Pritchard Simon Herring
3rd= Talbot Murray Walker
5th Talbot Andrew Walker
6
Aviation and space
1st= Liberty Specialty Markets Bill Halligan
1st= AIG Andrew Trundle
3rd= MS Amlin Robert Lilley
3rd= Atrium David Wade
5th Global Aerospace Rachel Barrie
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
Brokers
Underwriters
7
Casualty / non-marine liability
1st Hiscox Chris Warrior
2nd Hiscox Robert Read
3rd Brit Global Speciality Simon Bird
4th Ascot Ben Galloway
5th= Apollo Matthew Newman
5th= Arch Mike Lay
1st= Hiscox Robert Read
1st= Chaucer James Mecham
3rd= Brit Global Speciality Simon Bird
3rd= Hiscox David Burke
5th Tokio Marine Kiln Chris Jones
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
Brokers
Underwriters
1st XL Catlin Stephen Hawkins
2nd= Munich Re Dominick Hoare
2nd= W R Berkley Chris Walker
4th Apollo Simon Mason
5th XL Catlin Julius Wilson
8
Energy
Brokers
1st Munich Re James Grainger
2nd Munich Re Dominick Hoare
3rd= Travelers Andrew Tokley
3rd= Brit Global Speciality Brian Randall
3rd= IMIU James Fryer
Underwriters
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
1st Ascot Gavin Wall
2nd= Antares Michael Harding
2nd= Beazley Clive Washbourn
4th XL Catlin Graham Hawkins
5th= Apollo Howard Burnell
5th= Tokio Marine Kiln Des Keane
9
Marine
Brokers
1st Antares Michael Harding
2nd= XL Catlin Graham Hawkins
2nd= Ark Steve Douglas
Underwriters
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
10
Professional indemnity / liability
1st Beazley Rachel Turk
2nd Navigators Richard Whitfield
3rd= Pembroke Syndicate David White
3rd= Vibe Andrew Palmer
3rd= Charterama Evert Margry
Brokers
1st Markel David Sawyer
2nd= CNA Hardy Callum English
2nd= QBE Grant Clemence
2nd= CNA Hardy Matt Sumpter
Underwriters
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
11
Property
1st MAP Richard Trubshaw
2nd Beazley Simon Jackson
3rd= Talbot Simon Wilcock
3rd= Argenta Ian Maguire
3rd= Hiscox Paul Lawrence
Brokers
1st MAP Richard Trubshaw
2nd XL Catlin Rhys Thomas
3rd Liberty Specialty Markets Nigel Tatlock
4th ArgoGlobal Neil Russell
5th= XL Catlin Michael Davern
5th= MS Amlin Adam Wright
Underwriters
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
12
Reinsurance
1st Chaucer Ryan Ward
2nd Dale Duncan Dale
3rd Ascot Mark Pepper
4th= MS Amlin Bob Mellor
4th= Ascot John Pilkington
Brokers
1st Chaucer Mike Clifton
2nd Ascot Mark Pepper
3rd MS Amlin Dominic Peters
4th Chaucer Chris Baker
Underwriters
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
1st Aegis Ben Lockwood
2nd Liberty Specialty Markets Paul Beattie
3rd MS Amlin Jason Herriott
4th= XL Catlin Daniel O’Connell
4th= Aspen Insurance Paul Sanders
13
War and geopolitical risks
Brokers
1st Talbot James Bamford
2nd Chaucer Nick Kilhams
3rd Novae Richard Lamb
4th XL Catlin Daniel O’Connell
5th Atrium Stuart Harmer
Underwriters
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
Please see the links below for press coverage on some of the findings from the London’s Leading Underwriters survey
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Press links
• http://www.postonline.co.uk/post/news/2477731/map-staffer-named-underwriter-of-the-year
• http://www.insuranceinsider.com/?page_id=1263735&utm_source=Insider-Publishing&utm_medium=Email&utm_content=Untitled26&utm_campaign=Welcome+to+the+latest+issue+of+The+Insurance+Insider&utm_cid=23162
• https://reactionsnet.com/Articles/3588696?from=weekly
• https://www.insuranceday.com/ece_incoming/map-s-trubshaw-voted-london-market-s-top-underwriter.htm#.WC7HmqGO0bs.twitter
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
15
About Gracechurch Gracechurch advises the insurance sector’s ambitious people. We are independent specialists in providing insights and direction for leaders who want to transform and grow their businesses. We are precise in our analysis, honest in our interpretation, and inspire confidence in clients who want to make ambitious changes. Our clients make better decisions because of the knowledge we bring them, and because of the confidence that inspires.
Gracechurch was set up in London in 2000 as a unique research business: focused on the insurance sector, to provide actionable insights, and committed to helping clients improve. The Gracechurch Underwriting and Claims Reports “The Gracechurch Reports” are now recognised as industry standards, with many clients quoting our findings in their own plans and Annual Reports.
Our industry-wide reputation extends beyond our London base, and has led to our working with clients in the US and now for the first time in Asia. The key learnings from the past 15 years are that technical skill has become a commercial hygiene factor, whereas good service, building strong relationships and strong communications are the factors that now really give competitive edge in an increasingly crowded and competitive market. Lately we have been working with several large insurers on developing customer-led brand propositions; the success of these initiatives is measured through the benchmarking. This benchmarking shows that the value of the insurers is increasingly being built on a solid and trustworthy corporate reputation rather than on pure trading acumen.
If you have any queries or comments regarding the contents of this report please do not
hesitate to contact:
Penelope Mantzaris
Director
t: +44 (0)20 3865 1578
Find out more at: http://www.gracechurchconsulting.co.uk
Follow us on twitter: https://twitter.com/GracechurchLtd
David Hart
Research Manager
t: +44 (0)20 3865 1578
© Copyright. Gracechurch Consulting Ltd. 2016. All rights reserved.
Follow us on LinkedIn: https://uk.linkedin.com/in/gracechurch-consulting-60a64455
This Report and its content is copyright of Gracechurch Consulting Ltd © Gracechurch Consulting 2016.All rights reserved.Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the
following:• you may print or download to a local hard disk extracts for your personal and non-commercial use only
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the Report as the source of the material
You may not, except without our express written permission, distribute or commercially exploit the content.
London’s Leading Underwriters
Underwriter special report