London Health Libraries

Induction & Update Morning

LONDON HEALTH LIBRARIES

An Overview

Richard Osborn

London Health Libraries

Why is there a network called “London Health Libraries”

ANY IDEAS ?

London Health Libraries

Why is there a network called “London Health Libraries”

• Value for money

• Efficiency

• Best use of scarce expertise

• Sharing of good practice

• The network mirrors the NHS London area

London Health Libraries

Mission of London Health Libraries

The mission of London Health Libraries is to support continuous improvement in the health and well-being of patients and the diverse community in London. We achieve this by enabling the delivery of prompt and convenient services that:

• inform patient choice• improve the quality of decision-making • support the development of the whole workforce

London Health Libraries

Library Services for Health & Social Care Staff in London

• 80 service points receiving NHS funding

• Over 400 library staff (35% professionally qualified)

• Investment of over £8.5 million across London (includes £611K for e-resources). 72% is educational funding

• We serve staff in Acute & Mental Health Trusts and PCTs

• HE libraries provide services for healthcare students and some NHS staff - 5 medical schools and 9 non-medical universities. Over 40% of London’s NHS workforce look to an HE-managed library as their main service

London Health Libraries

Impact of Policy on Library Services

London Health Libraries

•To support four key areas of the NHS and social care:

Clinical decision-making Commissioning decisions & policy making

Research and development ; Lifelong learning

•To provide access & support for all staff groups

•To improve services to community and social care

•To ensure services are provided to inform patients, carers and the general public

•To support formal education & work-based learning

•To be evidence-based

SHAs & library and knowledge services

London Health Libraries

• Strategic leadership & co-ordination of libraries and e-learning rests with each SHA

• Post of Strategic Library Services Development Manager – based at Deanery

• Working closely with eKAT staff, I am responsible for the co-ordination of library and knowledge services to NHS staff and students across London

Role of SHA Library Lead

London Health Libraries

• Strategic leadership

• Service development

• Staff development

• Partnership development and collaborative working

• Performance management

• Communication

• … but role is wider than just these areas

Other areas of responsibility

London Health Libraries

• E-learning – liaising with Trust leads for e-learning (often Heads of Training and Development)

• Liaising with others involved in education, e.g. Deanery staff, Postgraduate Centre managers etc..

London Health Libraries Council

London Health Libraries

• Just over 1 year old

• Comprises SHA library lead, Head of eKAT, 2 reps from each area group, HE rep and NLH Institute Team rep

• Meets bi-monthly on average

• Sets and implements strategic direction for library services in London and ensures cohesion of LHL network

London Health Libraries Working Groups

London Health Libraries

• Information & Learning Resources

• Staff Development

• Service Development

• NHS-HE Partnership (new group to be set up)

London strategy 2005 - 2008Better libraries, better health, better

healthcare

London Health Libraries

Launched February 2005

Outlines areas for pan-London development

• Services to inform patient choice

• Services to improve the quality of decision-making

• Services to support the development of the whole workforce

Drivers for London strategy 2008 - 2012

London Health Libraries

• The Hill report

• The National Service Framework for Quality Improvement

• Healthcare for London (Darzi)

• World Class Commissioning

• NHS Operating Framework 2008-9

Building partnerships

London Health Libraries

Key stakeholders in recent years have been:

• Higher Education (M25 Consortium)

• Other education partners – e.g. London Deanery

• London Libraries Development Agency

• Social Care Institute for Excellence (SCIE)

• Library staff across London, including independent health libraries (CHILL)

National perspective

London Health Libraries

• SHA Library Lead represents London on the National Library for Health Co-ordinating Group and national e-learning leads group

• London is also represented on NLH working groups – Staff Development, Service Development, Content & Collections and Technical Design Authority Group