LOGO 商务英语 UNIT 3 Factory Tours and Sightseeing

Contents

Listen and TalkDialogueListening comprehension Role Play

Dialogue One Factory TourListen and TalkWang: Welcome to our factory, Mr. Smith. Smith: Thank you. Ive been looking forward to visiting your factory. Wang: Ill show you around and explain the operation as we go along. Smith: That'll be most helpful.Wang: That is our office block. We have all the administrative departments there. This way, this is our latest production line. Its our major investment. Smith: Is the production line fully automated Wang: Well, not fully automated.Smith: I see. How do you control the qualityWang: All products have to go through five checks in the whole manufacturing process. We always put the quality as the first consideration. Smith: Whats the monthly output

Dialogue One Factory TourListen and TalkWang: One thousand units per month now. But we'll be making 1200 units beginning with October.Smith: How much do you spend on development every yearWang: About 3-4% of the gross sales.Smith: What's that building opposite usWang: That's the warehouse. We keep a stock of the faster moving items so that urgent orders can be met quickly from stock.Smith: If I placed an order nowhow long would it be before I got deliveryWang: It would largely depend on the size of the order and the items you want.Smith: I am very impressed by your approach to business. Thank you very much for you time.Wang: My pleasure. Welcome to our factory again.

Dialogue Two Visiting the Great WallListen and TalkSmith: It is unthinkable that we should come to Beijing and not see the Great Wall-as unthinkable as going to Egypt and not see the pyramids. Wang: Thats true. Every foreign visitor to Beijing feels he or she must climb the Great Wall. Lets climb to the top to have a look at the beacon-fire tower. Smith: Only at the top can we experience the real splendid of the Great Wall. Lets go up step by step to the top. Wang: Good. I am sure when you get to the top, you will be confronted with a wonderful view. (After they get to the top)Wang: The view from the top of the Great Wall is well worth seeing.Smith: Thats right. The view is really splendid. What I want to say is that you people have really done a marvelous job of preserving the historical relics.

Dialogue Two Visiting the Great WallListen and TalkWang: Now that youve been to the Great Wall, whats your impression of it? Smith: All I have to say is that its a marvelous construction. Wang: its one of the greatest man-made works in the world, isnt it? Smith: Yes, it is a great wonder.

Listening ComprehensionA: Good morning Mr. Smith. Are you ready to leave now? B: Yes, of course. A: All right, lets go. It will _________________ to get to the plant. Wed like to give you ________________ of our operations. B: Thank you. Thats why I came. Will we have ___________? A: I think so. Here we are. B: How many _____________ do you have now? A: At present, we have 850 employees. There are 600 in the plant. And 105 in the _______________________. We also have 145 people in our __________________. They are responsible for _____________________________________. B: Whats your annual production?A: Its approximately _________________. B: Whats your total ________________? Dialogue One Visiting Factory take about 30 minutes complete picture employees adequate time Technical Department General Affair Section maintenance, quality control and research 700,000 tons. market share

Listening ComprehensionA: I guess its about 35%. As youll see we do complete processing here. Weve spent a great deal of money on _____________. B: How big is the Research Department? A: We have three laboratories. The first does basic research on _____________. The second works on process. The third works on Research and Design for packaging materials. B: How much do you spend on ______________? A: About 5% of gross sales. We believe __________________ is the key to the future. B: I agree with you. I am very _________________. I think we maybe able to work together in the future. A: Im happy to hear that. Dialogue One Visiting Factory raw materials equipment technical development developmentfavorably impressed

Listening ComprehensionA: Have you been to the Summer Palace? B: Of course. A: how do you like it? B: Perfectly beautiful! A: Could you __________________? B: Certainly. It lies in the _______________ of Beijing, and it was ____________ Qingyiyuan. A: When was it built? B: In 1750. A: What was the___________ of building it? B: In order to celebrate Emperor Qianlongs mothers 60th birthday. A: How luxurious! Which scenic spot ________________ there? B: There are many scenic spot, such as Pagoda of Buddhist Incense, the Marble Boat, and the Zhichunting. Dialogue Two Visiting the Summer Palaceoriginally called northwest suburbs introduce it to me purpose worth visiting

Listening ComprehensionA: Can you explain one of them to me? B: Of course. The Pagoda of Buddhist Incense is the striking 3-story octagonal () building that sits ____________. If you stand on it, you can see the 17-Arch Bridge, which looks like _____________________. A: It must be very ____________! B: Yeah. Whats more, you can also notice that the palace is in colors of red, green and gold everywhere. There are intricately carved _____________________. A: Wow, it is really a good place. B: So I suggest you go there, if you __________________. A: Ok, I will. Dialogue Two Visiting the Summer Palace on the hill glorious a rainbow on the lake dragons and phoenixes have a chance

Role PlayWork in pairs, one acting as a Chinese host and the partner as foreign guests. The host is showing the guest around the company. Give a brief introduction of your company and answer the guests questions. Task One Visiting Factory

Role PlayDialogue 1A If you are staying here for a few dayswed be delighted to see you at our factory.B It's very kind of you to say so. My associate and I will be interested in visiting your factory.A Let us know when you are free. We'll arrange the tour for you.B Thank you. I'll give you a call this afternoon to set the time. There's nothing like seeing things with one's own eyes.A That's for sure. You'll know our products better after the visit.Useful Language

Role PlayDialogue 2A I'll show you around and explain the operation as we go along.B That'll be most helpful.A That is our office block. We have all the administrative departments there. Down there is the research and development section.B How much do you spend on development every yearA About 3-4% of the gross sales.B What's that building opposite usA That's the warehouse. We keep a stock of the faster moving items so that urgent orders can be met quickly from stock.B If I placed an order nowhow long would it be before I got deliveryA It would largely depend on the size of the order and the items you want.Useful Language

Role PlayDialogue 3A How large is the plantB It covers an area of 75000 square meters.A It's much larger than I expected. When was the plant set upB In the early 70s. We'll soon be celebrating the 30th anniversary.A CongratulationsB Thank you.A How many employees do you have in this plantB 500. Were running on three shifts.A Does the plant work with everything from the raw material to the finished productB Our associates specializing in these fields make some accessories. Well here were at the production shop. Shall we start with the assembly lineA That's fine.Useful Language

Role PlayWork in pairs, one acting as a Chinese host and the partner as foreign guests. The host and the guest are having some sightseeing. Give a brief introduction of the place and answer the guests questions. Task Two Sightseeing

Role PlayDialogue 1A: Ohwhat a wonderful placeCould you give me some information about itMiss LiB: Sure. The Summer Palace is the largest and the best preserved of the imperial gardens in China. It covers an area of 290 hectaresand has hallspavilions corridors and bridges almost every-where.A: Ohthat's marvelousBut I'm afraid one day is not enough to see all the interesting places.B: It doesn't matter. We can go up to the Longevity Hill and have a broad view of all the fascinating scenes from there.A: That's very good idea.Useful Language

Role PlayDialogue 2ANowwe are standing on the grounds of the imperial palace.BOhIt is gorgeous and elaborateindeed.AThis is the world-famous Forbidden City where once emperorsempresses and their families lived.BYesit looks very lovely and picturesque.ALet's go ahead.BWhat exquisite carvings Mr. Chenwhat's that white terraceAThat's the marble terrace on which the three main halls of the front part of the palace were built.BI'm eager to see what they look like.AOK. Lets go up the stairs.Useful Language

Reading1. The visit was arranged by Leaders Quest, a non-profit organization that aims to improve the quality of leadership around the world by bridging divides between sectors and cultures.

Leaders Quest Exercises : Translate the following sentences into Chinese.

Reading2. The speed of Chinas development left him feeling that the US was, at least in some respects, being left behind.

Exercises : Translate the following sentences into Chinese.

Reading3. It made me more open-minded. It made me not jump to conclusions or believe everything I read in the media at face value.


Reading4. It has been a very good way for us to give people international experience and see how they cope.


Reading5. The project tested his ability to handle cultural disorientation.


Reading6. This greater cross-cultural sensitivity is a key reason why Mr. Weekley believes investment in international leadership development remains valuable, in spite of economic crisis.


Reading1. (demonstrate)

He demonstrated strong sales skill and communication skill in the process of negotiation.

Exercises : Translate the following sentences into English.

Reading2. elevate

Reading good books elevate one's mind.


Reading3.(intensive)

Their export concentrates on labor intensive products.


Reading4. (innovative)

The scientists claim that they have now found a new method that may bring about innovative developments for cancer treatments.


Reading5.(convey)

I will convey the information to him.


Reading6. (flexible)

The policies are more flexible now, we should seize the chance to develop our local economy.


Case StudyShort Company Profiles Short company profiles are often found in publicity material. Company Profile is an important facet in a company's marketing plans and having a well written profile helps in more than one way. The important thing to be kept in mind here is that one should be precise while including all the details about the company. It would be a good idea to include the mission and philosophy of the company along with the business plan which gives a fair idea to the client as to what he can expect; one can also include welfare activities, if any, that the company undertakes. The language used should be as far as possible jargon free for easy comprehension, even if you deal in highly specialized work as it enables better dissipation of information. While highlighting the achievements one can cite client comments and also mention the employees who have performed above average as it shows your commitment and dedication to client satisfaction Special care should be taken to mention your uniqueness as to why a client would like to do business with you; a mention of the awards won a good rank in a survey, the qualifications and credentials of the employees or any special service that you provide all contribute to your overall persona.

Case StudyBasle Banking ServiceOur Mission Basle Banking Service is the main provider of solutions in the market for business-to-business financial service. We want to be the number 1 partner for our business. Our Service Basle Banking Service offers a wide range of service, including sales and investment financing, fund management and insurance. Benefits for our Customers With our customers we want to create growth. To do this we: connect industry and technology know-how with the financial markets. offer new financial products and solutions, which we develop together with our customers. give fast and friendly support. Sample One

Case StudyXiamen Seebest Technology Xiamen Seebest Technology Co. Ltd, established in 1999, is a high-tech enterprise, dedicated to the developing, manufacturing and marketing of broadcast TV, satellite TV, AV products and household remote control and mobile converter. We had gained a high reputation among the same trade by our reliable product quality, refined craft, quick reaction to market change and good operation credit standing. Our target is to offer the right products andprofessional services to our customers.CATV PROJECT1. Broadcast TV: Professional broadcast control device, network amplifier, splitter and tap, user cable, user box, power supplier, household CATV amplifier, etc. 2. Satellite Equipment: satellite signal switch, satellite signal splitter, satellite line amplifier etc. 3.Video and Audio equipment: AV amplifier splitter, extending amplifier, AV switch, converter, AV signal transmitter, etc.REMOTE CONTROL PROJECTTV, VCD, DVD universal remote control; air-condition universal remote control, satellite receiveruniversal remote control, integrated universal remote controletc.CONVERTER SOCKET PROJECTKinds of household mobile converter, mobile converter special for air-condition, mobile converter special for computer, etcSample Two

Case StudyYou are a representative of your company. Write a short profile of your company. Task

Additional Dialogue1949

Ive been here several times, but this gate still keeps me in awe.I feel overwhelmed. Ive never seen such a majestic gate.Im afraid the emperors would burst out laughing in their tombs.Why?You said you were awed and overwhelmed. Thats exactly what the emperors had in mind when they first built this gate. They wanted to use this gate to keep common folks like you and me in awe and to make themselves look high and mighty.Despite its original purpose, this gate is a master piece of architecture.Yeah. It is also a witness of some of the most important events down the Chinese history. As the front entrance to the imperial palace, it has seen the rise and fall of two dynasties, and the coming and going of almost thirty emperors. It also heard our late Chairman Mao solemnly proclaiming the founding of the Peoples Republic in 1949. It is so important to us Chinese that we regard it as the symbol of our country and put it in you national emblem. Now lets find our way up.After you.

Additional Dialogue? Theyve climbed to the top of the gate and are looking at the enormous Tiananmen Square down below.What a phenomenal size!This is the largest public square Ive ever seen.What are those buildings on and around the square? They all look monumental.Right in the middle is the Monument to the Peoples Heroes. Beyond it is Chairman Maos Memorial Hall.Is it the place where Maos body is kept?Yes. On your left is the Museum of the Chinese History and the Museum of the Chinese Revolution. On your right is the Great Hall of the People, where the National Peoples Congress and the Communist Partys national congress are held. The president, the party general secretary and the premier give their welcome ceremonies to the visiting foreign guests in front of the hall and hold talks in it. State banquets are given in the banquet rooms of the hall. The largest one can accommodate 5,000 people.Its truly amazing. Seems that Chinese like to do everything in a big way.

Additional Dialogue9999Right on and around this square, some of the biggest rallies in the world were held, each being attended by a million people.It must be quite an experience to stand here and watch a million people chanting, waving and marching through the square.Sure it is. Well, how do you feel now? Still kept in awe?Oh, no. I feel high and mighty, just like an emperor. (All laugh.)We call this place Gu Gong, which means the former imperial palace. It is better known in the west as the Forbidden City, because in the old days, this palace was forbidden to ordinary people.I see. The Palace is made up of two parts: the outer court and the inner court. The outer court was used by the emperor to issue decrees, receive officials and foreign visitors, perform ceremonies, behead criminals, etc. The inner court was the residential quarter, where the emperor, empresses and concubines lived. Altogether, there are 9,999 rooms inside the palace.

Additional Dialogue9999Why 9,999? Is this number symbolic of something?Yes. In Chinese culture, its the symbol of Longevity.I see. How large is the palace as a whole?It covers more than 70 hectares.( They pass through the Duanmen Gate and stop in front of Taihe Dian.)What a majestic building!This is Taihe Dian, or in English the Hall of Supreme Harmony. The emperor received senior officials and held ceremonies of important occasions here.Look at the white marble terrace and balustrades. They match the hall perfectly. They enter the hall.)I suppose this is emperors throne.Yes.Looks imposing, but Im afraid Id feel more comfortable sitting in the armchair back in my office.I agree with you.( They arrive at Zhonghe Dian.)This is Zhonghe Dian, or the Hall of Central Harmony. The emperor used to take a rest in this hall on his way to the Hall of Supreme Harmony. He also met his cabinet members here.

Additional Dialogue250(They go through Zhonghe Dian and enter Baohe Dian)This is Baohe Dian, or the hall of Preserving Harmony. Every three years the emperor held a palace examination in this hall for scholars pursuing high literary degrees.What was the purpose of such examination?For the emperor, such examination was a tool for selecting senior officials to serve his dynasty. For the examinees, passing the exam meant guaranteed high position and great credit to the family.(They walk out of Baohe Dian and stop by a huge marble ramp with dragons and clouds in bas-relief)Look at this ramp. It was cut out from a complete slab and weighs 250 tons.Its really huge!Whats unusual about it is that, without the modern machinery, the people 500 years ago managed to move such a monster from Fangshan all the way here.

Additional Dialogue630

Where is Fangshan?About 100 kilometers southwest of Beijing.Its a miracle. How did they do it?They drug a well every 500 meters and built an ice road by pouring the well water on the road in cold winter. Then they placed the slab on a huge sledge and pulled it all the way here.Truly resourceful.(Mr. Brown bents and takes some close shots at the ramp.)I wish we could stay here longer, but there is so much more to see. So shall we do it fast and get to the inner court quickly?By all means.(After the tour in the inner court, they come out of the Imperial Garden.)Well, this is the end of the tour. You must be a bit tired after all this walking and standing.Thats all right. Ive enjoyed everything you showed me. The tour is a real thrill. Thank you so much, Mr. Li. Well meet again this evening for the Beijing Opera, right?Yes, Ill wait for you in the hotel lobby at 6:30 this evening.

LOGO

Thank you!

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LOGO 商务英语 UNIT 3 Factory Tours and Sightseeing