MUNICIPAL INNOVATION LAB

ODESA, 16-18 OCTOBER 2013

WHAT’S UP AT THE LAB?

16 OCTOBER – WEDNESDAY 11:00 Hotel check-in

«Metro Hotel Apartments» (Pushkinska 12) «Hermes Hotel» (Hretska 17)

HUB Odessa – third floor, “London” (Hretska 1-А) 11:00 – 11:30 Welcome

• Yuliya Shcherbinina, UNDP Ukraine Senior Programme Manager • Valentyna Darnopykh, “E-Governance Cities of Ukraine” Association, Executive Director • Viktoriya Yablonska, HUB Odessa, Volunteer initiatives and communications coordinator

11:30 – 12:00 Getting to know each other and answering the “Why are we here?” question

Maksym Klyuchar, UNDP Ukraine Knowledge management specialist 12:00 – 12:45 “National strategy, tasks and plans for e-government”

Maria Hornostay, Coordination center for implementing economic reform under the President of Ukraine

12:45 – 13:00 Questions and answers 13:00 – 14:00 Lunch (HUB Odessa, first floor “Living-room”) 14:00 – 15:40 Master-class:

«Policy cycle 2.0» (20 minutes + Q&A) «Tool-set: what is out there» (20 minutes + Q&A) «Hands-on cases for cities» (30 minutes + Q&A) David Osimo, Open Evidence expert in public policy and electronic governance

15:40 – 16:00 Coffee-break (HUB Odessa – third floor, “London”)

16:00 – 17:00 Master-class: «Smart cities by smart citizens: prototyping projects through citizen participation» - Giulio Quaggiotto, UNDP Bratislava Regional Center, Practice Leader, Knowledge and Innovation

17:00 – 17:30 «MicrosoftCityNext – prospects for the cities: real-time dialogue, open data and personalized

services» - Andriy Burlutsky, Microsoft Ukraine, Small and Medium Business and Partnerships Sales Team Lead

17:30 – 17:45 Introducing mentors and volunteers, as well as their competency spheres 17:45 – 18:00 Results of the day 18:00 – 18:50 Time for team discussion and networking

19:00 – 20:00 Dinner (Limoncello restaurant) 20:00 – 23:00 Teamwork (HUB Odessa – first floor «Living-room»)

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17 OCTOBER – THURSDAY 08:00 – 09:00 Breakfast

«Metro Hotel Apartments» - restaurant Sevilla (Bunina 16) «Готель Hermes» - at the hotel

HUB Odessa – first floor «Living-room» 09:00 – 09:15 Welcome – Maksym Klyuchar, UNDP Ukraine Knowledge management specialist 09:15 – 10:00 Teams present their preliminary ideas (the theme that they would like to concentrate on, the

approaches they lean towards, web 2.0 instruments that they could find useful in project implementation)

10:00 –10:15 WisdomPill: «Prototyping – the road to creating well-considered project ideas» -

Maksym Klyuchar, UNDP Ukraine Knowledge management specialist 10:00 – 12:00 Teamwork (third floor “London” and first floor “Living-room”) 12:00 – 12:15 WisdomPill: «Working with citizens, working for citizens» - Giulio Quaggiotto, UNDP Bratislava

Regional Center, Practice Leader, Knowledge and Innovation (first floor «Living-room») 12:15 – 13:00 Teamwork (third floor “London” and first floor “Living-room”) 13:00 – 14:00 Lunch (HUB Odessa, first floor “Living-room”) 14:00 – 18:50 Teamwork 17:00 – 18:50 (One by one) Teams present their progress to the mentors, receiving advice

(couches of the third floor – “London”) 19:00 – 20:00 Dinner (Limoncello restaurant) 20:00 – 23:00 Teamwork (HUB Odessa – first floor «Living-room»)

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18 OCTOBER – FRIDAY

08:00 – 09:00 Breakfast

«Metro Hotel Apartments» - restaurant Sevilla (Bunina 16) «Готель Hermes» - at the hotel

HUB Odessa – third floor, “London” (Hretska 1-А) 09:00 – 13:00 Teamwork and design of presentations 13:00 – 14:00 Lunch (HUB Odessa, first floor “Living-room”) 14:00 – 15:00 Teamwork and design of presentations 15:00 – 17:00 Presenting the ideas to the jury, Q&A

17:00 – 17:15 «‘Velo-Odesa’– fostering the development of bike transportation in the city» - Zhanna Kyseliova, Architect, Project initiator

17:00 – 17:30 Jury discusses the results

17:15 – 17:30

«‘Odesa’s lightbox‘ – Preserving architectural heritage of the city through QR-coding» - Oleksandr Levytsky, Art-director and photographer, Project initiator

17:30 – 18:00 Заключні слова

- Ricarda Rieger, UNDP Ukraine Country Director - Olga Belkova, Member of Parliament of seventh convocation - Hanna Kuznetsova, Dell Ukraine representative - Andriy Burlutsky, Microsoft Ukraine, Small and Medium Business and Partnerships Sales Team Lead - Giulio Quaggiotto, UNDP Bratislava Regional Center, Practice Leader, Knowledge and Innovation - Viktoriya Yablonska, HUB Odessa, Volunteer initiatives and communications coordinator

18:00 – 18:45 Contest results announced and winners awarded 19:00 – 20:30 Stand-up dinner (Voyage restaurant)

19 OCTOBER – SATURDAY Departure

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SOME ISSUES FOR DISCUSSION

(loosely based on materials of HuriLab Social Innovation Lab for human rights)

1) Which municipal policy issue are you trying to attend to? a. What is it that the project tries to achieve? b. Who will benefit from this and how? (at this stage it is important to discuss the preliminary

vision with the direct users, who will be working with the system both internally and externally).

2) Which instruments of policy-making 2.0 are you going to be using to solve the problem? a. Social media analysis and questionnaires? b. Crowd-funding? c. Open data and visualization? d. Sentiment-analysis? e. Situation modeling? f. Simulations and serious gaming? g. …other?

3) What is the technical solution that will be offered for solving the problem?

a. What is it that you are going to build? b. What projects have already constructed a similar system? What can be learned from them? c. Would you be able in 1 minute («elevator pitch») explain the essence of the project to a

person not aware of technical intricacies?

4) How are you going to spread the word about the new project / service and make it attractive for the citizens?

a. The awareness-raising component is one of the most important ones. How are you going to be planning for this stage?

5) How are you going to be ensuring financial sustainability of the project? a. Is monetization foreseen? b. How is the co-funding from the municipality side going to look like? c. Which business-entities could be involved in project implementation? Advertisers? Corporate

social responsibility?

6) How are you going to be addressing the issue of the digital divide? a. If a person does not have a smartphone / tablet computer / computer, for which the project

is aiming, how will he / she be able to benefit from the service?

7) So what comes next? a. How are you planning further development of the project? What are its prospects for the

development at the local level as well as integration into the national-scale priorities of e-governance development?

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LOGISTICS VENUE «HUB Odessa» Coworking

1 Hretska st. Entrance from Yuriya Oleshi st., 3rd floor. Tel.: 048 70 33 555 info@coworking.od.ua Location of the center on the map: http://goo.gl/maps/kPFL9 Mapping overview of the area where the Lab is taking place: http://goo.gl/b0biMh

ACCOMMODATION «Hermes» Hotel: 17, Hretska st.

telephone – 098-700-03-33; 048-737-3793; http://hermeshotel.net/contacts; «Metro» Hotel: 12, Pushkinska st. telephone - 048-705-3000; http://metrohotelapartments.com/;

TRANSPORTATION You can reach the hotel:

From the railway station: go to the main building, turn right and cross the street to the bus stop “Privokzalna” – buses #146 or #148 go to their final stop “Oleksandrivskiy prospekt”. Reference building – shopping mall “Afina”. Walking directions: from “Oleksandrivskiy prospekt” (point A) to “Hermes” hotel (point B) Walking directions: from “Oleksandrivskiy prospekt” (point A) to “Metro” hotel (point B)

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MEALS Breakfasts for the participants living at “Metro” hotel: “Sevilia” restaurant located at 16 Bunina st. telephone – 048-232-1032; http://www.sevilla.od.ua/ 16.10.13 – lunch - «HUB Odessa» coworking, dinner – «Limoncello» (21, Hretska st.) 17.10.13 – breakfast at the hotel or in Sevilia restaurant (for guests of “Metro”), lunch - «HUB Odessa» coworking, dinner – «Limoncello» (21, Hretska st.) 18.10.13 – breakfast at the hotel or in Sevilia restaurant (for guests of “Metro”), lunch - «HUB Odessa» coworking, gala dinner – “Voyage” restaurant (5, Deribasivska)

INSTRUMENTS Wi-Fi will be available at all times during the event and in the hotel.

There are no spare laptops or tablet PCs to equip the teams with. In order for a team to be effective at least 2 or 3 laptops will be needed. Availability of tablet PCs and mobile devices to test the developed prototypes is strongle encouraged.

DRESS-CODE Casual TICKET REIMBURSEMENT

Tickets are reimbursed to those participants who submit: • A bus or train ticket (economy or comfort class, including InterCity+ of second

class) • A return ticket (economy or comfort class, including InterCity+ of second class) • Any official ID with a photo and signature of the ID-holder.

Not covered: Additional fees and charges at the hotel and restaurants (pay-per-view channels,

telephone, mini-bar, additional orders at the restaurant); In-city travel; Excursions; Additional charges.

CONTACTS • Logistics manager at the event (accommodation, meals, ticket reimbursement)

Vasyl Usenko — 050-338-89-98 — marketing@arena-cs.com.ua • Event manager (general coordination)

Olga Lebedeva — 050-333-96-06 — office@arena-cs.com.ua • UNDP Knowledge management expert

Maksym Klyuchar — 066-947-51-88 — maksym.klyuchar@undp.org

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ODESA FOR TOURISTS Odesa is one of the great places for tourists. Here one can find anything for recreation – the sea and beaches, cultural sights, museums, theaters and a multitude of cafes and restaurants. Odesa is one of those few cities in Ukraine that have their own “city-speak” and unique humor and has a number of symbols well-known not only within Ukraine, but beyond its borders. Odesa national opera is amongst the best in the world, and Potyomkin Staircase is one of the dozen most beautiful ones in Europe. Memorials and sights of Odesa. There are many memorials and cultural sights in Odesa, amongst them – 19 museums. The archeological museum and east and west art museum are amongst the most visited ones. Apart from that, the city has over 150 memorials with the memorial to duc de Richelieu is by far the most well-known. The staircases located close to that memorial – Potyomkin Staircase is also a noteworthy site, alongside the Odesa Opera-house. In order to look at the sites located in the vicinity, please refer to: http://www.citymap.odessa.ua/maps/pams/ Beautiful locations in Odesa. Beautiful places of Odesa include all the historical center, where our Lab is taking place. Primorsky Boulevard, Deribasivska, Kateryninska, Lanzheronivska streets, Dumska square and Shevchenko botanical garden are also beloved places for Odesa-dwellers.

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