Lloyd's Technology Day: "e-Distribution and Trading" – 2013

RPS’sStrategic Vision and Business Alignment

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U.S. Insurance Industry Trends

• More online transactions– Comparative rating, PL, Programs

• Carrier policy issuance• Direct to Retail Broker• Less MGA maintenance on

rates, policies & forms• AMS as a repository

-Carrier Maintained Data-Rating Stds & Issuance

-Comparative Rating-Online Rate/Quote/Bind/Issue-Mobile work force-Data Aggregation

Industry Trends

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Risk Placement Services - Vision

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Risk Placement Services - Snapshot of History

• Rapid acquisition growth in MGA segment - high volume, low premium, binding authority

• Separate, independent processing systems• Good for M&A but challenges in support, reporting & analysis,

automation, standardization, disaster recovery, regulatory• Challenges keeping pace with industry

automation trends & web-based initiatives of competitors and suppliers

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Risk Placement Services - Current Activity

• Consolidation of Systems• Document management and workflow• Centralization of admin and support functions• System integration and electronic interactions• Customer facing value• Sales & Marketing dashboard

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• Adoption of Lloyd’s Reporting Standards• Invested in systems ‘Total Object’s Binder Cloud’

– Today – Data Imported into Binder Cloud – Currently Testing XML/Web Services – Next steps:

• Convert to ACORD XML• Implementation of Real-Time data exchange

Risk Placement Services – Current Activity (London)

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• Communication between London & US• Adoption of London Reporting • Rethinking how we process business• Implementing new technology

Risk Placement Services – Challenges

RPS’s

Strategic Vision and Business Alignment