Gabriela Corona (832) 247-5267 * gabyco31@hotmail.com

Innovative professional with a solid background of 16 yrs. experience and record of achievement within the communication, educational, administrative, and managerial industry which has allowed me to have the ability for decision making, people oriented skills, and problem solving proficiency. Excellent proven public relations, articulate communication abilities and leadership skills. Creative, Persuasive, Proactive, and Team-oriented professional eager and willing to learn and work with a collaborative, friendly and positive attitude focused to the aid of others. In addition, constantly developing in a professional environment seeking for excellence that has allowed me to grow and develop both professionally and personally in the activities that are done within a company.

PROFESSIONAL EXPERIENCE

Configure Inc. 2013– to presentProject Manager

Responsible for development and implementation of projects. Responsible for communication, including status reporting, escalation of issues that cannot be resolved in the team.

Assuring the project is delivered on schedule, and within scope. In charge of planning and sequencing, resource planning, documentation, creating schedules, monitoring and reporting progress, team leadership, strategic influencing, and working with vendors.

Responsible for scheduling site visits, gathering and disseminating any documentation that needs to be provided to project team throughout project implementation.

Provide advice to customers with large complex projects Conduct regular meetings (weekly or daily if needed) with customers during deployment and project start up to assist

them with project kick off and ongoing deployment related issues.

LabCorp 06/04/15 – to date - LabCorp is implementing changes in its voice services and the vendors providing POTS, PRI and BRI services. As Project manager my duties are to coordinate the various resources gathered for this implementation during the migration to the AT&T service and during the implementation of the Telecom Expense Management Service to be provided.

Project Manager Responsibilities

1. Responsible for Kick off meeting 2. Responsible Gather data and contact information on the various teams and resources involved in this project3. Develop and Follow a project charter and time table agreed to and outlined by the Customer4. Ensure that certain tasks and responsibilities are accounted for and assigned5. Ensure the adherence to a time schedule6. Conduct meetings, send meeting invites, track attendance, track deliverables7. Develop and track an “issue” list. 8. Provide project feedback to Customer as needed9. Provide status on “issues” tracked in step g.10. Report to Customer on various sub-contractors and their tasks11. Escalate issues to appropriate project leads12. Provide project notes13. Schedule Test and Turn up for circuits14. Coordinate with Customer, Carriers and other Suppliers for cut overs of each location15. Responsible for placing, monitoring, tracking and providing status update for Customer Telecom orders - Add,

move, change and deletes.

Chubb Group of Insurance Companies 2014 – to date - Order Desk – Chubb Group of Insurance Companies required an order desk for IBM-CHUBB related telecom orders in the United States of America. The Order Desk will become the single point of contact for network circuit requests, changes, disconnections, inventory tracking and management, and the initiation and tracking of associated installation, de-installation, and change services for all Chubb related network circuits/services

Project Manager Responsibilities

1. Develop written processes and procedures for the identified tasks and automate as many of those responsibilities as commercially reasonable.

2. Responsible for notification to all parties on progress, delays or possible issues. 3. Track all voice orders and add/delete items from the inventory currently tracked via its automated portal.4. Coordination and Notification. Coordinate the tasks associated with voice/data network circuit orders and installs.

Order Desk Project Manager receives notification of VoIP migration scheduled dates from IBM and/or Chubb and routes the circuit orders, coordinate the install dates, the porting of telephone numbers, notify AT&T LCM team if wiring is required, and any associated tasks related to circuit orders and circuit inventory. Project Manager sends notification to all parties involved in applicable tasks based on a list mutually agreed upon with Chubb. Notifications will cover circuit due dates, circuit due dates in jeopardy, internal wiring, installation dates provided by AT&T LCM, riser extensions, porting, and other circuit order related tasks and the associated dates.

5. Responsible for scheduling and coordinating Test and Turn ups for circuits.

Freddie Mac - The Federal Home Loan Mortgage Corporation - IBM 02/01/15 – 08/01/15 - Freddie Mac – IBM required PM to lead a PC refresh project. Work assigned as projects came up as well as day to day operational requirements to support Freddie Mac Network.

Project Manager Responsibilities1. Lead the project in all aspects2. Conduct regular meetings3. Track timelines and project tasks4. Report to IBM PMO 5. Provide feedback and process improvements when requested6. Coordinate change records for business direct MACD's -Work with team to streamline tool usage, MDS

Submissions, and tracking of the CR's through the process. 7. Coordinate partner circuit completions.8. Work with all third parties for LOA's, cross connects, circuit extensions in the data center.9. Work with customer partner circuits when RFS's come in.

Nabors Industries – Drilling Oil and Gas Well Company 06/01/13 -12/31/2013 - Router configuration - Nabors Industries needed to change carrier network protocol. The change required changing its router configuration at specified locations. In this project only the protocol was replaced but the equipment remained the same at all locations. Project Manager Responsibilities

1. Coordinate with AT&T on circuit due dates. 2. Conduct follow up/status meetings with Customer. 3. Provide for escalations with customer and Carrier if needed4. Provide technicians at each Customer location to load new router configuration5. Coordinate the scheduling and the dispatching of technicians6. Cut over from old circuit to new7. Load new router configurations provided by the Customer 8. Test new configuration and new circuits9. Check in with Customer technical contact10. Project manage the delivery dates on all locations11. Provide project notes and status updates

Be Bilingual 2010 – 2013Management Consultant/Training

Responsible for providing professional consultation in a variety of areas such as marketing, administrative, and training and advice to organization’s day-to-day operations.

Create, procure, and conduct training and development programs for clients and employees, in order to make budget impacting decisions.

Develop skills, enhancing productivity and quality of work, and building worker loyalty. Enhance employee skills to increase individual and organizational performance and help achieve business results. Oversee the development of training programs, contracts, and budgets. Determine the best means of delivering training, and create the content. Provide employee training in a classroom, computer laboratory, or onsite production facility, or through a training film. Responsible for the training process. Plan, organize, and direct a wide range of training activities, such as the following: Consult with trainers and training

managers and employee supervisors to develop performance improvement measures, conduct orientations sessions, and arrange on-the-job training for new employees.

Consult with supervisors to improve their interpersonal skills and to deal effectively with employees and set up individualized training plans to strengthen employee’s existing skills or teach new ones.

Identify and assess training needs and confer with trainers to evaluate training effectiveness to ensure that employees actually learn and that the training they receive helps the organization meet its strategic goals and achieve results.

Latin American School (Colegio Iberoamericano) 2010ProfessorGrammar and Writing CoursesOral Communication Courses Trained staff (Teachers whose courses are set in their curricula to be taught in English).

UACJ (Universidad Autónoma de Ciudad Juárez) 2010English Oral Communication, writing, and reading courses - diverse levels

ITESM (Instituto Tecnológico y Estudios Superiores de Monterrey) 1999- 2010Professor / Promotion   Oral Communication, Advertising courses, Film Analysis, Advanced Writing. (English and Spanish)

RESPONSABILITIES____________________________________________________________________________________

Planning and executing instructional lessons Assessing students based on specific objectives derived from set curricula. Responsible for classroom management and discipline. Having good communication with students and parents. Create activities that enhance competence in the use of educational materials. Improvement of language abilities. Organize educational courses and activities and create follow up strategies for students. Responsible for assigning and evaluating the work of students. Create training and development programs. Develop training and content programs. Research strengths, weaknesses, and opportunities to other educational institutions. Conduct orientation sessions. Enhancement of skills to improve performance. Attend staff meetings in order to give feedback of the training, assessment of students, graduates, and working adults. Create and conduct training and development programs for clients and employees. Oversee development of training programs. Counseling students in the activities necessary for improvement.

PROFESSIONAL ACCOMPLISHMENTS OBTAINED

Obtained excellent teacher evaluations from both alumni and higher management. (Recognized in the highest percentage of “best teachers” in all years labored.

Obtained an average ITESM ECOA (Student Survey Evaluation) of 1 .25 ( 1=best - 5=worst) Recognized for obtaining excellent academic development. English and Spanish language abilities improvement, spoken and written, from students. Increased student learning for non- English speaking students. Increased student learning for non- Spanish speaking students. Motivated students to accomplish their sets goals both in class and life. Recognized for my ethics and relationships. Recognized for creativity and participation in UNESCO’s International Mother Language Day. Recognized for creativity in class projects and activities.

Media/Commercial Ad 2009T.V and Magazine cover

Participated in advertising campaign for “Las Misiones” shopping mall for Mother’s day celebration. Formed part of ITESM bilingual high school promotional T.V. video spot.

Copachisa (Industrial Design and Construction Company) 2007Professor/Independent ContractorPart – time English Oral Communication Classes for the Companies executives.

Planning and executing instructional lessons Assessing students based on specific objectives derived from set curricula. Report students’ improvement to management.

IFE (Federal Electoral Institute) 02/20/06 – 06/20/06Electoral Trainer/Coordinator

Form part of the electoral process in the organization of Federal Elections of the Mexican United States by aiding in the qualification and attendance of individuals’ civil service.

Instructed top-level training sessions for people who were recruited to be voting tables officials. Monitor the quality of the program of training for the voting tables’ officials, through the assistance of training sample

sessions and session’s evaluations review. Guide and organize group activities for the voting table representatives. Impart general knowledge of the systems and electoral procedures. Give the necessary tools to carry out a critical analysis but with a favorable outcome of the electoral activities. Teach an attitude of neutrality and impartiality in electoral matters. Impart the training abilities in order for the table voting officials to carry out their adequate functions with integrity,

even though situations of pressure may result. Achieved the citizen’s participation in a 98% level within the 3rd district. Successfully obtained sponsorship of different businesses, both public and private, to subsidized the food and beverage

distribution for the individuals who formed part of the electoral bell during Election Day. Recognized as a leader within the 3rd district by IFE (Instituto Federal Electoral). Exceeded voting table official’s participation goals by IFE’s standards. Obtained excellent teaching and promotion evaluations from the table voting officials. Praised as an excellent Electoral counselor by IFE (Instituto Federal Electoral)

ITESM (Instituto Tecnológico y Estudios Superiores de Monterrey) 03/05/01-31/05/02 Language Center Director

To supervise and coordinate administrative and educative personnel. Organize the Department of the Language Center as far as organization of courses and activities, budgets, operation

expenses. Organize teacher placement and coordination of the registration process. Create a customized follow up strategy for the students and counseling in administrative doubts as far as invoices,

receipts of payments and agreements. Coordination of the Publicity and Media relationship. Organize the Tele marketing, Market Research and Educational visits to companies and Fairs. Maintain Student and Promotional database. Developed a situation analysis in contrast to other Educational Institutions including its strengths, weaknesses,

opportunities, and threats, in order to design the strategic Marketing plan. Collaborate with team members to co-create in-depth Design and Brand awareness for new and existing clients. Positioned brand in Mexico’s northern section. Developed full understanding about our direct clients’ needs in order to successfully achieve promotions, and campaign

agreements insuring better revenue for the Institution. Negotiated and implemented promotional and advertising agreements with T.V., Radio, Newspapers and Magazines

such as: Cablemás, Mi Chofer, El Diario de Juárez, Enfiéstate, Canal 44 and el Norte. Established strategic direction, recommended growth opportunities and developed business solutions to meet market

challenges. Responsible for establishing the strategic direction and execution of national advertising campaigns.

ITESM (Instituto Tecnológico y Estudios Superiores de Monterrey) 15/11/99-31/04/01            Sales and Marketing Coordinator /Graduate ProgramsResponsibilities:

To supervise the publicity and advertisement material of promotion of the Institution. (Billboards, Press, Spots: Radio and Television).

Prepared and coordinated correspondence and mailings. Coordinated the design and placement of any advertising campaigns. Develop and maintain sales strategies and participate in sales meetings. To aid the projects and campaigns with effective strategies for the transmission of ideas and concepts.

Market research. Public relations (Organization of events and conferences), Tele Marketing, Public Relations with Media, Negotiation and Budgets.

Maintain Potential Students Database Coordinate and assist in special events. Designed, implemented, and manage marketing plans to achieve sales goals Design and develop promotional and launching events for all the Institutions graduate programs. Provided coaching and mentoring to students working under staff. Analyzed registration reports on a weekly basis. Managed sales team to ensure that the sales budget is reached. Design (and coordinate the design and implementation) of ITESM’s MBA’s programs in conjunction to working with

actual graduate students to participate in the campaign by the use of testimonials. Managed the creative development (strategy, conceptualization, copywriting, editing, design, layout) and production of

media, website content, and promotional material Increased student registration. Pitch interviews and hold press conferences.

Holiday Inn Express 20/05/98-26/07/99              Sales RepresentativeResponsibilities:

Advertising /Public Relations/Sales Market research Visit companies to promote the product and obtain a good sales negotiation. To supervise the material and strategies of promotion Organize public relations events such as: conferences and fashion shows Coordination of events and projects. Search for the potential customer and focus the marketing strategy in order to fulfill its needs.

EDUCATION & SKILLS

Project Management Foundation Course – Rice/Glascock School of Continuous Education Studies 02/26/16 – to date

Microsoft Project Course – Configure Inc. 2014

Aveta Business Institute / Go Lean Six Sigma Course 2014

Texas Teacher Certification Course (Region 4) 2010

UACJ (Universidad Autónoma de Ciudad Juárez) 2006Methodology Studies

ITESM (Instituto Tecnológico y de Estudios Superiores de Monterrey) 2005 Certified in Collaborative learning didactic technique

ITESM (Instituto Tecnológico y de Estudios Superiores de Monterrey)  Campus Juárez 2004 PDHD Certification (Programa de Habilidades Docentes)(Educational Abilities Program)

UTEP (University of Texas at El Paso) 1998Bachelor of Arts /Communication                                      

Spanish and English: Native Language

Computer skills: Microsoft Word, Excel, PowerPoint

COURSESTechnical Program of Sales Sales DimensionsTechniques and strategies of learningTechniques to be a good teacher Importance of the development of the Human Potential in the   enterprise competitiveness constructing intelligent organizationsCharacteristics of Education in the 21st century. Redesign of Educational Practice Techniques of Collaborative Learning Asesore (5 Modules) Educational CounselingPBL (Learning Based on Problems) Digital LibraryIndependent and Collaborative LearningMicro educationHow to be a professorEvaluation of Learning (Rubrics) Strategies to consolidate companiesImpact of Marketing the International for the companies of the 21st century

Education and Globalization for Mexico in the 21stcenturyStrategic Thought and Vision of Businesses in the New Economy. Implementation of didactic techniques. PNL (Neurolinguistics Programming)Education and its challenges (Gerardo Mendive)The traps of consumption (Gerardo Mendive)              Interactive Learning Space redesignActive teaching of ethical valuesLearning developmentPBL (Problem Based Learning) SeminarGuided Practice for the implementation in a specific courseCollaborative and Autonomous LearningQuestion Technique              Personal Growth CourseDesign of Educational PracticeMoral Values CourseTeacher Portfolio Management