LIVE YOUR NOW - Cloudinary per Incentive Research Foundation study, ... Pepsico India To incentivize the sales team for ... live your now MENTORS Our adventure

Enterprise Solutions To Manage

Channel Engagement, Promotions & Loyalty

LIVE

YOUR

NOW

TOP STORIES

10,000+

Experiences

Rated Top 50

Startups of

India

Team of

150+

employees

5+ years of

operationsBacked by

Mahindra Group &

Kshatriya Ventures

800+

Corporate

Clients

200,000+

Customers

Offices in India,

UAE & USA

Private & Confidential – All rights reserved by Xoxoday

• Xoxoday provides SaaS Based scalable, Robust and modular

Engagement, Reward and Redemption Portal for Organizations for

Customer Loyalty and Engagement Programs

• Xoxoday redemption catalogue has ~10,000+ high perceived value

Experiences/Activities, ~350+ Gift Voucher Brands and wide variety

of fashion oriented products

• Xoxoday digitizes the experiences and Gift vouchers in redemption

platform for seamless consumption by the end user. Which can be

delivered through Web, App, SMS and API Solutions

WHY CHANNEL ENGAGEMENT & LOYALTY MATTER?

Increase Engagement

of Existing Channel

Partners

Improves New

Product/Services

Adoption

Helps in Enhanced

Channel Performance

Increases Brand

Loyalty among

Channel Partners


Companies delight their Channel Partners by giving them tickets of sport events, music festivals or other such events.

Companies are providing lifestyle experiences such as a Golfing Sessions, Spa Packages, Unique Experiences.

Brands are striving to create experiences around their product and services to make stakeholders feel special.

Over the past decade, an abundance of research has shown that Experiences bring people more happiness than do possessions. Why?

▪ Rich and engaging

▪ Shared

▪ Strong emotional connect

▪ High impact value

▪ Talking point

As per Incentive Research Foundation study, 41% of incentive takers demand non-cash rewards

Loyalty Needs A Human Touch


74% vendors want to implement incentives that extend beyond rewarding physical gifts to partners.

Source: Baptie & Company Channel Focus North America survey

ENGAGEMENT/LOYALTY/REWARDS PROGRAM CHALLENGES


Operational Challenges

Setting up data

collection workflows,

Procurement and

Distribution of Products

Manual Errors

Computation of Reward

Points/Value is a

manual activity which

makes it prone to error

and disputes.

Distribution Delays

Huge delay between

the time

Rewards/Points get

calculated to reward

being received by

winners - SLAs vary

from 30 days to 120

days. Lack of automated

and timely distribution

of rewards negates the

objectives of the

program.

Campaign Management

Managing rewards

catalog is a time

consuming task –

Upfront Inventory

purchase,

Loss/Pilferage,

Distribution Challenges.

Lack of control on

rewards reaching the

right winners leads to

grievances.

Logistic Issues

Managing logistics for

physical products is a

nightmare plus logistics

and storage costs are

high.

Choice in Catalogue

Choice of brands /

categories available in

such catalogues does

not appeal to all.

Reporting & Analytics

Difficulty in Reporting

and Analytics to

understand and analyze

the Campaign ROI,

Effectiveness & Reach

• Low perceived value

• Transactional – taken for granted

• No control on usage

• No option of branding /

personalization

• Immediate financial impact

• Difficult to finalize a range to satisfy all

• Cumbersome to manage

• Logistics management

• Products are prone to damages

• Branding is time consuming and costly

• Grievance handling

• Large planning efforts

• Difficult to come up with options that

appeal to everyone

• Low flexibility

• Availability of all on planned dates

• Grievance handling

CASH PAYOUT/DISCOUNTS PRODUCTS TRAVEL

COMMONLY USED REWARDS AND CONSTRAINTS


XOXODAY REWARD SOLUTIONS


Reward Catalog

with Exciting

Experiences

Data & Workflow

Integration

Point Accumulation

through

Reward Pockets

Surveys and Campaign

Management API Connectivity

Plug & Play

Modules

Gamified

Referral Module

Data Security Easy Customizations Cloud Based, Pay as

you use Model

Instant Customer

to Customer

Recognition

Social Rewards Analytics DIY Module Single Sign on

Integration

Mobile App Admin Tool Kit

Xoxoday is ISO 27001 & 9001 Certified

XOXODAY REWARDS SOFTWARE

REWARD

MODULE

ENGAGEMENT

MODULEREDEMPTION

MODULE

Xoxoday's Rewards Software is one of its kind which helps you

digitize the entire Rewards life cycle. It has 3 basic elements viz.

Reward, Engagement and Redemption Modules. Organizations can

opt for these modules as a whole and / or as per their requirements.

Xoxoday Rewards Software Will Put Your Rewards On Auto Mode


• Reward Calculation

• Data Management

• Program Collaterals

• Communication Channels

REWARD PROGRAM

SET UP

XOXODAY – REWARDS SOLUTION IN A NUTSHELL

• 10,000+ experiences across

categories

• Digital / Physical / Mobile gift

vouchers

• Industry best fulfilment

timelines. Automatic Delivery.

REWARD FULFILMENT

& DELIVERY

• Order fulfilment reports

• Delivery Reports

• Program Dashboards

• Payment Reconciliation Report

MIS / REPORTS

• Helpdesk Support

• Dedicated Relationship

Manager

• Standard Operating Procedures

(SOPs)

QUERY / ESCALATION

MANAGEMENT



• Reward dealers/distributors/wholesalers with e-Rewards with high perceived value experiences on participating in

loyalty programs

• Run a point based and easy to manage reward solution for channel referrals

Dealer/Distributor Loyalty & Engagement Programs

• Award top channel performers with customized and high value experiences

• A dedicated customer support team to manage experience bookings for the top performers

• A large, high perceived value catalogue of experiences and activities in India and Aboard

Channel Performance Reward Programs

• Reward your channel influencers with point based e-Rewards on successful milestone achievements e.g. A guest

blogger for a travel website

• Run and manage customized reward campaigns to measure program ROI with Analytics

Influencer Loyalty Programs

• Reward and motivate sales team with point based sales incentive programs

• Engage and motivate the loved ones of the sales team members by providing experiences for the family

• Manage Reward programs for extended sales teams e.g. Insurance Agents, third party sales agents

Sales Incentive Programs

CHANNEL ENGAGEMENT, PERFORMANCE & LOYALTY REWARDS SOLUTIONS


❖ Reward dealers/distributors/wholesalers with e-Rewards with high perceived value experiences on participating in loyalty programs

❖ Run a point based and easy to manage reward solution for channel referrals. Gamification of Loyalty & Engagement

CHANNEL PARTNER LOYALTY & ENAGEMENT PROGRAMS

Xoxoday Portal

Transaction

Auto Delivery of e-Rewards (Gift Vouchers, Experiences)

Compiles & Submits Channel Partner Data through Bulk

Upload, API Integration or creates accounts in Platform

1) Design Campaign2) Share on Social Media/

Webpage /Emailer

Achieves a milestone

(Sales/Non Sales)

Subscribe to Company

Newsletter

Refer new Channel Partner

Participates in a Survey – product launch, feedback

Channel Partners

We would love your feedback on new product we have launched! Please complete this survey and

get an Giftcard, FREE!

|Example|


Xoxoday Portal

Channel Partners

Channel Performance

incentives

Multi-layered programs

Sales agent programs

Point Allocation

Leader Board Communities

Redemption Analytics

Channel Partners Reward Programs

Surveys

❖ Award top channel performers with customized and high value experiences

❖ A dedicated customer support team to manage experience bookings for the top performers

❖ A large, high perceived value catalogue of experiences and activities in India and Aboard

CHANNEL/SALES PERFORMANCE REWARD PROGRAMS

Select a gift

Rs 10,000 Xoxoday Experience

Message

Please accept this gift as a token of appreciation for achieving milestone. Click on the link below to redeem your gift.

Send Gift

|Example|


Channel Partners

Influencer programs

❖ Reward your channel influencers with point based e-Rewards on successful milestone achievements e.g. A guest blogger for a travel website

❖ Run and manage customized reward campaigns to measure program ROI with Analytics

INFLUENCER LOYALTY PROGRAMS

Write a blog on our website and get an Experience Voucher worth

Rs. 1000 FREE!

|Example|

Xoxoday PortalTransaction

Auto Delivery of e-Rewards (Gift Vouchers, Experiences)

Compiles & Submits Channel Partner Data through Bulk

Upload, API Integration or creates accounts in Platform

• Rich catalog of 10,000+ Experiences

• Experiences around 30 cities in India

• Curated, Handpicked and high

perceived value

• Seamless booking

• Dedicated customer support

REWARD OPTIONS

• Around 350+ Domestic and

International Voucher Brands

• Instant & Seamless Delivery of

vouchers through APIs

• No advance purchase of inventory

• Dedicated customer support

• Special perks for Enterprise users

such as discount coupons, offers,

Special Previews

• Around 500+ Exclusive offers

• Instant delivery of offer code on

email, SMS

• Large brands collection

• Build communities via Xoxoday

Enterprise platform

• Build customer communities to

interact with each other

• Communities to provide solutions,

ideas, feedback, suggestions


SEAMLESS PROCESS TO GET YOU STARTED WITHIN 1 DAY!

• Select Services for the Engagement

• Dedicated Account Manager is Assigned

• Requirement Collection

• Account Creation

• Upload Recipient Details• Top up Account through Payment

Gateway

• Select e-Rewards• Automatic Delivery

• Reporting & Analytics• Payment Reports• Campaign Reports• Consumption Reports

• Dedicated Customer Support

CASE STUDY: SALES INCENTIVE PROGRAM FOR

LARGEST BEVERAGE COMPANY IN THE WORLD


Pepsico India

To incentivize the sales team for achievement of sales target during IPL Season with exclusive experience gifts

• Offered Xoxoday exclusive getaways

experience boxes for the team

Client Name Objective

Solution

“We are delighted with the Xoxoday offerings”- Gokul Kandhi.

Results & Client Testimonials

CASE STUDY: UNIQUE GIFT OPTIONS FOR SALES TEAM DURING SALES ANNUAL

KICKOFF MEETING


Ashirvad Pipes Private Ltd• Segment/Sector - Manufacturing• Transaction Value - Rs 10 Lakh • Transaction Type - Yearly Event • Product - Xoxo Voucher• Decision Maker - Senior Marketing Manager

To provide unique gift options to sales team during sales kick off with ashirvad

branding with limited budget.

• Solution Offered - Choice to employees to

chose their favourite brands or unique

experiences through voucher with

Customised look.The amount of voucher to

accommodate the marketing team's budget

and timely delivery.

• Case Details - Motivating sales team for new

challenges,to strive for new benchmark is one

of the most important aspect of sales kick off.

• The company believed in physical products

and was willing to change only if something

substantial and unique can be offered.

• Qwikcilver had their clear advantage on

discount and packaging which had already

approached the client.

• Constant follow up, providing the uniqueness

of exciting experiences in our offerings

helped to showcase the value to Admin and

Marketing team.

• Reasonable customisation helped to win the

confidence.

Client Name Objective

Solution

XOXODAY IS LOVEDBY 800+ ENTERPRISESXoxoday intents to help Enterprises to build a strong

culture of appreciation. Xoxoday has provided its

services to several enterprises across the globe and

have touched lives of Millions of its associates

Xoxoday has customized its products and services for several industry sectors. It

stands pioneers in India to execute sustainable experience based reward

programs. A few enterprises who have loved our services are listed as below.

BFSI

IT

FMCG

Others

INDIA | USA | UAE

080 65656000

[email protected]

Enterprise.xoxoday.com

/thexoxoday/thexoxoday

live your now

MENTORS

Our adventure began in mid 2012 and it’s been an exciting journey so far,

and we are sure there’s a lot more learning ahead of us.

Manoj AgarwalSumit Khandelwal Abhishek Kumar Kushal Agarwal

Naveen KshatriyaRohit Malik PK Gopalakrishnan

FOUNDERS


Documents

LIVE YOUR NOW - Cloudinary per Incentive Research Foundation study, ... Pepsico India To incentivize the sales team for ... live your now MENTORS Our adventure