Linklaters’ test management and risk mitigation programme

Jason Conner

November 2011

1

Linklaters Overview

> 2,200 lawyers

> Over 500 partners

in 27 offices

across 19 countries

> Income over £1bn

2

Our SAP Implementation

In 2003 we rolled out to all our offices

> R/3 4.6c, CRM3.1, BW3.0

Upgrades

> 2005 CRM 4.0, BW 3.5

> 2006 ECC5

> 2007 CRM 5.0

> 2008 Unicode

> 2010 BI7.0 EhP 1, ERP6.0 EhP4

> 2011 Bobj XI 3.1

3

Why are we exploring this?

Mitigate risk – more targeted testing

> Currently have over 90 automated test scripts

> Reflect critical business processes

> Used in R/3 upgrade, O/S migration project, R/3 quarterly and weekly releases

Respond quicker to business demands

> New functionality

BPCA can help with mitigating risk and responding quicker

4

Mitigate risk - QA test scripts status monitor

QTP automated test scripts

90 Scripts covering:

> Finance

> HR

> Marketing

> CNCT

5

Our Starting Point

6

How we began

SolMan in place

> SolMan 7.0 EhP1

> Separating documentation and process structures

SAP Consultant in for 5 days to “start us on our way”

> Begin process of building project

> Allow us to continue to progress at our own pace

Attending EGIs

> BPCA

> Service level reporting

7

Building our project in SolMan

> Installed SAP standard Business Blueprint project

> Ran our prod usage against this project

8

SAP standard usage - summary

9

Linklaters structure

Modified structure to reflect Linklaters’ specific trans and terminology

> Validated by functional consultants

10

Linklaters Project Structure

> Re run the analysis

11

Linklaters Project Analysis

12

TBOMs

Kept master project in place

> Created subset project of key processes to run TBOMs as a test

> TBOMs created manually

13

BPCA results

Change Impact Analysis queries

14

BPCA results

Business process steps affected

Items below project level

15

Linklaters structure

16

Next steps

Complete master project

> Generate full list of TBOMs

17

Next steps

Incorporate in release process

> Upgrade to Solution Manager 7.1

> Automate the creation and maintenance of TBOMs utilising

workflow and QTP scripts

> Business Process Monitoring