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Marc Vermut, VP, Marketing Solutions Mark Myers, SVP, Customer Success Linking TV and Digital Attribution: A True View of Cross-channel Performance

Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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Page 1: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

Marc Vermut,

VP, Marketing Solutions

Mark Myers,

SVP, Customer Success

Linking TV and Digital Attribution: A True

View of Cross-channel Performance

Page 2: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

2

Consumer behavior is constantly changingbut never before has it changed so fast than in recent weeks

TV viewership is increasing year-over-year

Media consumption is surging even more rapidly during COVID-19 pandemic

TV viewers are shifting to different networks, programming and dayparts

Advertisers in certain categories have responded quickly

Page 3: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

3

TV Viewership Increasing YOY

Source: iSpot COVID-19 Impact on TV Advertising

Page 4: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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▪ News networks are seeing large spikes in viewership, especially

during the Early Morning and Daytime hours.

▪ National Broadcast Networks are seeing a slight decline in Primetime

viewership week over week.

▪ Children’s programming is seeing the same volume as general cable

and news networks during Daytime dayparts.

▪ Cable news, lifestyle, and family-friendly networks are providing more

reach per dollar vs sports due game, tournament and season

cancellations.

▪ Streaming is increasing dramatically with 18% WoW increase from

February-March.

Recent Changes in TV Viewing Behavior

Source: iSpot COVID-19 Impact on TV Advertising

Page 5: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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TV Advertisers Quick to Respond

Source: iSpot COVID-19 Impact on TV Advertising

• 63 brands across 10 industries

aired COVID-19 related

commercials

• Over 100 spots amounting to

4.31B impressions

• Government agencies and

Automotive companies make up

over half of COVID-19 impressions,

Restaurants come in next while

Travel made up only 3%.

Page 6: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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COVID-19 Creatives and CTAs: Key Insights

• The CDC ranks #1 in impression

volume for COVID-19 related

creatives, followed by Burger King.

• Casual Dining Restaurants like

Denny's and IHOP are promoting waived delivery fees.

• Auto companies promoting special

lease deals with Hyundai pushing its

assurance program offering coverage

to individuals impacted by COVID-19.

Source: iSpot COVID-19 Impact on TV Advertising

Page 7: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

Let’s Talk About Attribution

1

Measuring the increase in the likelihood to purchase after being exposed

to advertisements (moving from stage to stage in the below example )1 2

2

Inherent Likelihood to

Purchase

Likelihood to Purchase after

Marketing

Exposure

Marketing Exposure

Customers take action based on the combination of their

organic propensity and the impact of marketing interactions

7

Page 8: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

$40 Credit $30 Credit

$100

$5 Credit$20 Credit $2 Credit $3 Credit

Incremental

Multi-channel Model

$100

$100 Credit

$50 Credit$20 Credit$30 Credit

Typical

Ad Server Model

Digital Only

Model

8

The Right Model Accounts for All Influences

DISPLAY EMAIL PAID SEARCH

DISPLAY EMAIL PAID SEARCH

$100

PAID SEARCHDISPLAY TELEVISIONECONOMY PRINT

Page 9: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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MTA Guides Near-Term Marketing DecisionsDEEPER CONSUMER INSIGHTS

Identify best performing audiences

ROI FOR ADDRESSABLE

CHANNELSQuantify ROI for all touches

PERFORMANCE

MEASUREMENTOptimize to key publisher, media, creative

Creative 1 Creative 2 Creative 3 Creative 4

Tactic 1 Tactic 2 Tactic 3

PUBLISHER / PLATFORM

IMPACTActivity, overlap, incremental reach

REAL-TIME OPTIMIZATION

Adjust channel, tactic, budget in real-time

OMNICHANNEL CONVERSIONS

Identify differences in path to conversion

Page 10: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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What Your MTA Model Should Measure

• Current Home Owner• Head of Household

• Income: $75,000

• Loyalty: Yes, Bronze• Last Purchase: 6 mos.

• Segment: 124

Consumer

Page 11: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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What Your TV Measurement Model Measures

Page 12: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

• Current Home Owner• Head of Household

• Income: $75,000

• Loyalty: Yes, Bronze• Last Purchase: 6 mos.

• Segment: 124

Consumer

12

What TV in MTA Measurement Looks Like

Page 13: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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▪ Enables marketers to finally quantify the real-time impact of TV

advertising on sales and digital behaviors.

▪ Measures the incremental impact of TV at a granular level across all

forms of TV and audiences.

▪ Fulfills a need for a standardized currency to effectively measure TV

influence in relation to the rest of the journey.

▪ Supports the need for clear and complete measurement across a

growing ecosystem of omnichannel consumer touchpoints.

Why Integrate TV Measurement With MTA?

Page 14: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

Level

1

Reach & Frequency

Age & Gender

based TV

1950s

Level

2

Media Mix

Allocation of

budgets across

channels

1970s

Level

3

Direct Response

Measure

immediate

response to TV

(DRTV, Last

Click)

1990s

Level

5

Cross-channel TV +

Digital MTA

Single model

accounts for all

touch points across

every channel

Today

Level

4

TV-Only Attribution

Always-on linear &

OTT attribution

against outcomes

2010s

TV Measurement Maturity Curve

14

Page 15: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

Made up of multiple data sets

Consistent, scalable and accurate

Built into accepted products

Vetted against currency

Ad Airing Data

Smart TV Program Data

Smart TV Ad Viewing Data

TV Ad Catalog

Device & Demo Data

US Census Data

Foundational Media Measurement is:

Let’s Talk About TV Measurement Data

15

Page 16: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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Provides Granularity and Timeliness

Page 17: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

A unified approach to multi-touch attribution includes granular insights

across the entire journey inclusive of all channels and signal.

17

Granular TV Measurement Data Mapped to Omnichannel Identity

Smart TV Program Data

Ad Airing Data

Smart TV Ad Viewing Data

TV Ad Catalog

Device & Demo Data

US Census DataTV

Cookie

Device ID

ID

Cookie

ID

Device ID

Email

Phone

Address

#Phone

Name

Locations

Page 18: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

Addressable Media

Interactions

Non-Addressable and

Exogenous FactorsConsumer Attributes

18

The Math of Incremental Measurement

Page 19: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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Leveraging a Panel for Actionable Intelligence

No TV Panel

The average effect of

TV for the population

not included in the TV

panel is captured by

“base” (non-actionable)

The digital marketing

contribution

TV Panel

The effective “base” for

the TV panel excludes TV

effects (non-actionable)

The digital marketing

contribution

The addressable impact of

TV captured at the individual

and feature level (actionable)

Page 20: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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Removing Panel Bias and Increasing Scale

UrbanCore

Urban Suburban City Rural

Urbanicity

$15k-$30k $30k-$54k $54k-$92k $92k+

Average HH Income

Other Panel 3U.S. Census

Page 21: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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▪ What is the ROI of TV?

▪ How incremental is TV when present with other media and when solely

present?

▪ Who is viewing my TV spots? Do different audiences perform better? Worse?

▪ How does TV perform relative to other video advertising? OTT, Addressable TV, Online Video?

▪ How can TV be more effective across Network, Program, Daypart allocations

to yield higher ROI?

▪ What are the optimal frequencies by Network and Channel and how can

investments be reallocated to improve exposure efficiency?

▪ What customer journey insights can be learned when TV exposure is included

in the sequences, e.g., overlap with other media and position in journey?

TV Questions Answered by MTA

Page 22: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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MTA Reveals TV Journey Position and Timing

Position in the Pathway Time to Conversion

Illustrative Data Only Illustrative Data Only

Page 23: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

Network

Conversions

Touched Attribution

Incrementality

IndexNetwork A 17,649 465 71

Network B 10,905 311 77

Network C 9,448 290 83

Network D 4,390 198 122

Network E 6,318 187 80

Network F 5,693 205 97

Network G 4,183 174 113

Network H 3,445 176 138

Network I 4,449 150 91

Network J 4,097 163 107

Network K 4,202 132 85

Network L 3,713 135 98

Network M 2,550 132 140

Network N 3,094 110 96

Creative

Conversions

Touched Attribution

Incrementality

IndexCreative 1 40,568 1,461 92

Creative 2 20,906 775 95

Creative 3 23,397 809 89

Creative 4 6,162 393 164

Creative 5 10,233 320 80

Creative 6 6,588 264 103

Creative 7 4,901 149 78

23

TV Performance At All Granularities

Illustrative Data Only

Illustrative Data Only

Incremental ROI and contribution

provide optimization guidance for your

TV plan, allowing you to compare:

▪ TV vs other media channels

▪ Networks

▪ Campaigns

▪ Creatives

▪ Daypart

Page 24: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

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▪ Better measurement begins

with better data

▪ Your MTA model should reflect

the customer journey

▪ Your MTA model should be

inclusive of all available signals

▪ Data granularity and flexibility

matter

▪ Panels make it possible

Takeaways

Page 25: Linking TV and Digital Attribution: A True View of Cross ......Enables marketers to finally quantify the real-time impact of TV advertising on sales and digital behaviors. Measures

Marc Vermut,

VP, Marketing Solutions

Mark Myers,

SVP, Customer Success

THANK YOU!Q&A