Lincolnshire Care Services Directory 2012/13

Lincolnshire Care Services Directory 2012/13

Comprehensive information and advice on choosing and paying for your care and support

in partnership with

Care and support • Housing options • Care homes • Care advice lineAdvice for older people

www.MyChoiceMyCare.org.uk

■ High quality long term care

■ Specialist nursing and dementia care

■ Short term and Intermediate care

■ Flexible day care (7 days/week)

■ Independence and dignity

■ Homely environment

■ Stimulating lifestyle

■ Home cooked meals

The Orders of St John Care Trust, Wellingore Hall,

Wellingore, Lincoln LN5 0HX

Telephone: 01522 813111 • Fax: 01522 811076

Email: [email protected]

Prospective Residents Enquiry line • 0800 988 8133

www.osjct.co.uk

We believe that our care is at all times resident led and that our homes are truly for living in

We believe that our care is at all times resident led and that our homes are truly for living in

Support Centre

3Visit LCC’s Adult Social Care’s site: www.mychoicemycare.org.uk for help and information 3

Contents

Alternative formats This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word.

As with the listings on www.mychoicemycare.org.uk, all the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Lincolnshire County Council nor Care Choices can be held liable for any errors or omissions. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Lincolnshire County Council.

Welcome from Lincolnshire County Council 4

Regions covered by this Directory 6

Introduction 8

You’re in charge 10

What care is available? 12

Living at home 14

Being a carer 25

Getting out and about 26

Care homes and housing options 30

Disabilities and sensory loss 38

Keeping people safe 40

Getting in touch or getting involved 42

Information, legal and financial issues 44

Useful contacts 50

Lists of providers Care and support providers 21 Day care, day centres and day opportunities 26 Care homes / care homes with nursing 54

Index 78

4Advice for older people

Welcome from Lincolnshire County CouncilWelcome to the 2012/2013 edition of the Lincolnshire Care Services Directory. I hope you will find it a useful document telling you about the support choices available across the county, either for yourself, a member of your family or a friend.

We know making decisions about the help, support and care can be daunting for you, particularly if you have had no involvement with social care before. This Directory runs alongside the new website www.mychoicemycare.org.uk for the first time; both providing clear, easy to understand information so that you can be confident you are making the right choices and decisions.

The County Council is responsible for the development of a wide range of support. We are passionate about making a real difference to the well-being of everyone who needs this support. In our experience, most people want to remain independent for as long as they can. Wherever possible, we will give you the ability to choose to stay in your own home and maintain your independence if that is what you wish to do. We will work closely with you and your family/carer, as we recognise the value of their understanding on what support will make a difference to you.

One of the main areas we are focusing on for the future of Adult Social Care is ‘Personalisation’; which is where the person is put at the very heart of the process, ensuring that your voice is heard and you have choice and control of how your needs are met. You will find out more regarding your entitlement to a personal budget and how this money can help you make the right choices for your care. More is explained on this later in this Directory.

I am sure you are aware of the different financial pressures which face local authorities, and it remains our highest priority to make sure that the most vulnerable members of our communities continue to receive high-quality and appropriate care for their individual needs. Whether you can pay for your own care or not, you can contact Lincolnshire County Council for advice, or look for information in this Directory, or on www.mychoicemycare.org.uk.

I hope you find this Directory a useful tool in helping you, your family and carers to make informed decisions on the choices available to you in Lincolnshire.

Councillor Graham Marsh Executive Councillor Adult Social Care and Supporting People

Lincoln Cathedral


Regions covered by this Directory This Directory is divided into the geographical regions indicated on this map. Care providers by region start on the following pages ‒

A15

A16

A16

A16

A16

A52

A52

A1031A17

A17

A153

A153

A631

A157

A17

A5A52

A52

A1

A15

A15

A46

A158A57

A158

Stamford

LincolnHorncastle

Coningsby

Sleaford

Grantham

Spalding

Boston

MarketDeeping

Skegness

LouthMarketRasen

Caistor

Gainsborough

NorthHykeham

LincolnHorncastle

Coningsby

Sleaford

Grantham

Spalding

Boston

MarketDeeping

Skegness

LouthMarketRasen

Caistor

Gainsborough

NorthHykeham

A

Boston page 54

Gainsborough page 56

Grantham page 60

Horncastle page 62

Lincoln page 63

Louth page 66

Market Rasen page 69

North Hykeham page 70

Skegness page 71

Sleaford page 73

Spalding page 74

Stamford page 76

Care and support providers page 21 Day care, day centres page 26

and day opportunities

Visit our website

MyChoiceMyCare.org.uk

Ways we can help...

You don’t have to be online at home to benefit – you can also access our website free of charge from your local library. If you would like more advice or a copy of our care services directory, contact the: Adult Social Care Team on 01522 782155from 8am to 6pm, Monday to Friday (except on public holidays)

In an emergency (out of these hours)phone the Emergency Duty Team on 01522 782333

How to get in touch

General information

Choices for you

Choices for someone else


www.MyChoiceMyCare.org.uk

How to use this Care Services Directory

www.MyChoiceMyCare.org.uk is Lincolnshire County Council’s new website which enables you, your friends, carers and family, however distant, to research the options available to you in the place where you live in Lincolnshire.

There is a wide range of information on MyChoiceMyCare which will help you or the person you care for find the support and services you require to help you lead a better quality of life. If you need help and don’t know where to start; you can complete a short assessment and someone will

The articles in this Care Services Directory have been compiled with contributions from Adult Social Services of Lincolnshire. When the words ‘we’ and ‘us’ are used in the Directory it means Adult Social Services.

Many people will use this Care Services Directory looking for advice and information about adult social care. The Directory aims to give an overview of all aspects of adult social care to everyone who is looking for support.

Thinking about the care or support either you or someone else in your life will need can be daunting and making any change in your life will require making decisions. We try and provide the basic information and guidance you will need about adult social care in this Directory, and give you the details of other organisations that can help. In the first instance you can always in the first instance go online to Lincolnshire County Council’s new website www.mychoicemycare.org.uk or call us on 01522 782155.

There is a lot of information in this Directory, and, depending on your circumstances, some parts will be of interest to you and others won’t. We have tried to think about who will use this Directory and have set out below the parts that we think will be of most interest to you following the same major themes on our new website www.mychoicemycare.org.uk.

Throughout this Directory, you will find the information you need listed under helpful sections detailed in the contents page. Below, we have set out the parts that we think will be of most interest to you.

If you want to remain independent in your own home but need a little help in order to do so, you might be interested in the sections on:• ‘Living at Home’, starting on page 14;• ‘Information, legal and financial issues’ for

information on paying for non-residential care and support starting on page 44;

• ‘Care and support providers’ starting on page 21.

If you care for a relative or friend and need some extra guidance and support, you might be interested in the sections on:• ‘Direct Payments’ and other self-directed support

information which starts on page 11;• ‘Help after leaving hospital’ in the ‘What care is

available?’ section on page 12;• ‘Assessment’ information on page 13; • ‘Being a carer’, starting on page 25, even if you

may not identify yourself as one, there is plenty of information on the support available if you care for someone in your life.

If you are looking for a residential home or a care home with nursing for yourself or someone you care for, you might be interested in the sections on:• ‘Care homes and housing options’ on page 30;• ‘Information, financial and legal advice’ on page 44

if you are wondering about how to fund your care or about the inspection process for care homes;

• ‘Care homes and care homes with nursing’ listings starting on page 54.

Introduction

9Visit LCC’s Adult Social Care’s site: www.mychoicemycare.org.uk for help and information

Looking for care or support?

This Directory’s free advice line provides an INDEPENDENT advice and information

service encompassing care, accommodation, funding and rights. A personalised report

can be generated for customers providing details of all care homes or housing with

care schemes that meet their criteria with supplementary information about choosing

and funding care.

One call to the freephone number 0800 38 92 077 will enable the service to

build a profile of exactly what type of care you’re looking for, while taking

into account your personal needs and interests.

Call 0800 38 92 077 Advice for older people

9

Finding appropriate care or support for yourself or someone else you care for can seem difficult or daunting. This publication has been designed to help you identify relevant care providers in your preferred area of the county and to give you a starting point.

Care Choices’s free advice line runs in association with the charity FirstStop Advice and provides a comprehensive advice and information service encompassing care, accommodation, funding and rights. A personalised report can be generated for

contact you. If you are a carer looking for support, or you have received a personal budget and want some help with the next steps; there are providers that can help. You can consider a range of options that may be able to help and you can find out about providers of different services and contact them directly.

There is a section where you can find out about financial costs involved in paying for your care needs, and how much we will fund towards this. Using the new financial calculator you will easily

customers providing details of all care homes or housing with care schemes that meet their criteria with supplementary information about choosing or funding. One call to the Freephone number 0800 38 92 077 will enable the service to build a profile of exactly what type of care you’re looking for while taking into account your personal needs and interests.

This service is completely free so let FirstStop Advice take some of the strain and help you to find the appropriate care and support for you.

and quickly be able to find the information you need to help you make your own decisions about where to go next.

The site is designed to be simple and easy to use, reflecting the information in this Directory. Hopefully you will find support, equipment and services that you didn’t realise were available to support you and enrich your quality of life.

We hope MyChoiceMyCare will be a valuable tool for you in your journey in making the best choices for your care needs.

www.MyChoiceMyCare.org.uk continued

Further assistance in your search for care

http://mychoicemycare.org.uk/1454.aspx

Introduction continued


Whatever your level of involvement with us we want you to be assured that your needs and wishes will be paramount throughout the process.

There are a number of services available to support you if you are experiencing poor health. They can prevent you from going to hospital, or offer extra care and support after you have been discharged.

You’re in charge

Personalised care and support

Self-Directed Support

Eligibility for care services

Personal budgets

Lincolnshire County Council and other local authorities have made changes to the provision of care and support to older people and people with learning and/or physical disabilities. This is a national requirement that sets out the way people and those who care for them should be supported.

In the traditional system of social care, professionals made many of the decisions about the support people could have and who would

How does it work?If you or someone you know or care for are eligible for social care, Self-Directed Support allows you to have more choice and control over your life as you are able to make decisions about the support you need. It asks how you want to live your life and what support will best enable you to do this. Support can be given if you are a carer to help you continue your caring role and maintain a life outside of caring.

We have now introduced personal budgets across the whole of Lincolnshire for all eligible users of social care services following assessment. They bring flexibility and transparency of funding to the provision of social care services.

A personal budget is an amount of money that

provide it. As a result, people often had limited choice about the services they might receive.

A system called ‘Self - Directed Support’ seeks to replace this old approach of prescribed care, by putting people in control of the support they need to live the life they choose. It recognises that some people can manage their support on their own whilst others need help ‒ from family or friends or people who are paid to help.

If you or the person you care for are eligible got social care support, Self-Directed Support gives you a Personal Budget based on an assessment of your eligible social care needs. You may need support or help to manage everyday tasks such as washing and dressing, help with eating and drinking or getting out into the community. You can be as creative as you want, as long as the money is spent to meet your needs.

is allocated according to your needs, to be spent on services of your choice. At the time of going to press (November 2012) in Lincolnshire, you can choose to receive parts of your personal budget, or your entire personal budget, in various ways:

We use guidance from the government to decide which people are eligible to receive help funded by us. Everyone who comes to us to request help will have an assessment to see if they meet the eligibility criteria ‒ previously known as Fair Access to Care Services. Sometimes these assessments will be over the phone where people have less significant difficulties and sometimes they are carried out face to face.

We provide services to people with ‘substantial’

and ‘critical’ levels of need. People who do not meet the eligibility criteria will receive information and advice about how their needs can be met through services available to all in the community such as those available through voluntary agencies or private organisations.

To check our current eligibility level go to www.lincolnshire.gov.uk/supportingindependence or contact the Customer Service Centre on 01522 782155.


You’re in charge continued

be in their best interest it can be paid to a person who is suitable through a third party agreement.

• A Managed Budget - you know how much money is available to you and you still have choice and control to choose but Lincolnshire County Council will arrange and pay for your support on your behalf.

• a Direct Payment (DP) ‒ Lincolnshire County Council pays you an amount of money. The money can then be spent on solutions and services of your choice to meet your eligible social care needs, and you are in control of this money;

• If someone is not able to consent to a Direct Payment, but where a Direct Payment is deemed to

Direct Payments

Personal budgets continued

Direct Payments are financial payments made to people who have been assessed as eligible to receive support from Lincolnshire County Council. We can make a Direct Payment to most people who need our support, including:

• people who have been assessed as needing community care services (including those with Mental Health needs) aged 16 and over, incorporating short as well as longer term needs;

• carers over 16 for carer’s services; and

• parents of disabled children, for children’s services.

Instead of us arranging or providing services directly, you could use these payments, either by yourself or with assistance, to purchase support that you consider most appropriate to meet your assessed social care needs. Also, if you are looking after someone else as a carer, you could also receive Direct Payments to help you in your caring role or to have some time for yourself. Why would I want Direct Payments?Direct Payments allow more control over the decisions that affect your life. They provide more flexibility and choice, as you can buy appropriate support tailored to your individual needs. Another option is for us to source a portion of the care/support needs through services commissioned directly by Lincolnshire County Council and also provide a Direct Payment to arrange those remaining services that you wish to have more control over. What can Direct Payments be used for?If you receive a Direct Payment, the money is used to arrange support to meet eligible needs. You

may choose to employ someone directly, to buy services from an independent or voluntary sector provider or purchase equipment to help live more independently. With Direct Payments, people or agencies employed are accountable to you and not to Lincolnshire County Council. Therefore, Direct Payments enable more control, choice and flexibility over how you plan your support to fit with your life.

It is important that your plans meet your assessed needs. Therefore, provided the money is used lawfully, and eligible needs are met, the flexibility that these payments allow means it is impracticable to outline what the money can be spent on. However, there are certain items on which these payments cannot be spent, for instance: • on services that should be provided by Health; and• on routine living expenditures: utility and household bills for instance.

Most Direct Payments are made to meet regular ongoing support needs, however they can also be made as a single payment, for example, to purchase equipment or a short respite break. What do I do next?If you are interested in Direct Payments and are currently receiving social care support from Lincolnshire County Council, please contact your local social care team for more information.If you don’t already have services provided by us there is a lot of support available to advise and assist you with Direct Payments. Lincolnshire County Council’s Direct Payments team can give you more information or answer any queries you might have. You can call them on 0845 034 9569 or email them at [email protected]


What care is available?This section is about the guidance, support and care that we can provide. It describes all parts of the social care process, from someone who might be leaving hospital, worried about how they are going to cope at home, to advice about specialist care for someone who might have very complex needs

but wants to stay at home. Some of these sections may not be relevant to you, others may be of more interest. Feel free to go straight to the section that interests you, or browse through the whole section to give yourself a full flavour of the support available.

Help after leaving hospital

Reablement

Health & Adult Services and the NHS in Lincolnshire work closely together to ensure that if you are a hospital patient, you are discharged safely and are able to return to home life as quickly as possible.

Our staff are available to help with information and advice when you are ready to leave hospital.

No matter what hospital you are in, you can request an assessment of your needs to help you stay independent and confident when you return home. A social care worker will come and speak to you to arrange an assessment which can either be done whilst you are still in hospital, or once you return home.

The assessment involves asking you about your needs and what is required to help you live safely and independently at home. There will also be an

What is reablement and how can it help you?Reablement is about giving you the opportunity and confidence to re learn and regain some of the skills you may have lost because of poor health, disability, following a spell in hospital or problems at home. After events like this you can lose your confidence or worry about your ability to cope at home again. Reablement is a very personalised approach ‒ the kind of support given is tailored to your individual needs. It focuses as much on your emotional and social needs as on your medical needs.

Reablement provides support for a short time to help you become as independent as possible. You may need support with aspects of day to day living such as:

• Personal care• Preparing meals• Shopping• Teaching and practicing exercises

explanation of any charges that may be made.A relative, carer or a member of the hospital staff

may also approach the hospital social care team and ask them to carry out an assessment, but this will not go ahead unless you agree.

If you already have a social care service in place we will make an assessment of any other needs you may have after your stay in hospital.

If you are a carer, you may also need help and support and should also be offered an assessment. We can also introduce you to local voluntary organisations who can help, with a variety of services such as laundry and domestic cleaning.

For further advice and information, go online to www.mychoicemycare.org.uk or call our customer services team on 01522 782155.

• Ensuring a safe home environment• Finding practical solutions to support your independence.

• Promoting community activity and social integration• Supporting you in your own home• Keeping and improving your independence and safety in areas of daily life

• Improve your quality of life• Reduce the need for ongoing care and support

How does the reablement service work?Following a referral to the service, a member of the reablement team will visit you to discuss your needs. A member of the team will be your ‘Key Worker’ who will be your contact throughout your reablement journey.

Together we will agree what goals we are working to achieve. Your goals are written down in a reablement care plan. Reablement support will take place in your own home.


Assessment

Reablement continued

What care is available? continued

Your key worker will arrange for your care to be delivered by the reablement support workers. They will review your progress towards your goals, oversee your care and agree the right time for discharge from the service.

What happens when your reablement ends?At the end of reablement your key worker will assess your ongoing needs. If you still need continued support we will discuss this with you and if appropriate, refer you for an Adult Social Care Assessment.

You may contact us to request an assessment of your needs by calling 01522 782155 or by email to [email protected].

If you have been through a period of reablement, and require ongoing support, we will work with you to assess your needs, Even if you haven’t been through the reablement process we can provide you with an assessment.

An assessment is simply a discussion with you that will help us understand what help and support you might need coping with life on a day to day basis and living independently in your own home.

Where does it take place?It usually involves a chat over the phone, or in your own home and we’re very happy if you have a friend, relative or carer with you. If you are in hospital, we’ll come and talk to you before you are discharged to see about any help you might need in the home whilst you are recovering. The assessment is a two way conversation. We’ll ask you to tell us something about yourself and you can tell us how you think we can help and support you. We might also ask the opinion of other professionals who know and work with you, like your doctor, but we will only do this with your permission. We will also take account of the needs of your family or carer and assess them separately if they ask us to.

Remember we are only coming to see you to understand how you are coping day to day and how we might help to improve your quality of life.

How quickly will this happen?If your situation is very urgent and you are in a crisis or at serious risk of harm, we will aim to see

you within 24 hours. If your carer is finding it very difficult to cope, we will try to see you within seven days. In any other circumstances it will be within 28 days of you asking for the assessment.

What about confidentiality?We respect your privacy at all times. Any information you give us will be treated as confidential and will only be shared with anybody else involved in your care with your permission - other than in exceptional circumstances where the law says we must show it to someone else.

Will I be able to get help?After the assessment we will identify and agree your needs with you and discuss the help and support available to meet them, according to the seriousness of your situation. There may be a charge for services; the amount will depend on your capital and income. We will always give you full information before a service is provided.

If you are eligible for help from Adult Social Care we will aim to arrange this within seven days of the assessment being carried out. If you are not eligible for help, we will still give you information and advice on other services that are available to help you to continue to live independently and to maintain your quality of life.

If you are not happy with the outcome of the assessment you can ask us to look at your situation again with you and if you are still not happy you can get in touch with us to make a comment, suggestion or complaint.


First Contact

If you are aged 60 and over you can now get in touch with a range of essential services through one point of contact to help you to stay safe and well in your own home. From January to April 2013, this service will be piloted so all working age adults can access this service.

The First Contact service, which is run in partnership by a range of organisations across Lincolnshire, works by encouraging people to complete a checklist in a First Contact leaflet.

The checklist addresses issues such as fire and community safety, personal care, housing, heating, falls prevention, money and benefit entitlements, transport, social isolation, home care and caring for others.

Organisations that provide help through First Contact include:

• Adult Social Care• Lincolnshire Fire and Rescue• District Council housing teams• Age UK• Lincolnshire Police• The Pension Service• Volunteer centres.

First Contact leaflets are widely available in the community from places such as libraries, local Community Access Points and GP surgeries. Alternatively, to request a leaflet or to find out more about the First Contact service you can visit the website at www.firstcontact.org.uk or phone First Contact on 01522 782172.

Living at homeways in which you can help yourself if you are living at home. Be it accessing the support you need directly yourself on www.mychoicemycare.org.uk or through the First Contact checklist and contacts below.

There are many different forms of support that can enable you to remain in your home for as long as possible ranging from equipment to people who can come in to support you in your own home. Starting with First Contact below, there are many

1. Do you have a working smoke alarm on each floor of your home and know what to do in case of fire?

2. Do you have any repairs that need doing to your home or any other housing needs not mentioned on the form?

3. Do you ever find it difficult getting around the house, getting in and out of bed, washing yourself or getting up and down stairs?

4. Are you able to keep your home warm?

5. Are you worried about having a fall and/or have you fallen recently?

6. Would you like advice on crime reduction and personal/home safety?

7. Would you like advice on money and benefits that you may be entitled to?

8. Would you like to receive information about local transport in your area?

9. Would you like information on becoming a volunteer and being more involved in your local community?

10. Would you like advice on domestic help available such as cleaning, gardening, shopping and prescription collection?

11. If someone looks after you in an unpaid capacity or you look after another person you are entitled to a Carers Assessment. Are you interested in receiving further information about the assessment process and the support available for unpaid carers in Lincolnshire?

12. Do you want to lead a healthier and more active lifestyle?

13. Would you like information about local luncheon clubs, social or activity groups?

Y N Y N

The following questions are from the First Contact leaflet; why not use them to assess yourself before getting in touch?


Telecare

Telehealth

Living at home continued

• Telecare can raise an alert that the cooker hob has been left on;

• Telecare can detect gas leaks from the cooker/fire and raise an alert;

• Telecare can provide early warning of a sink or bath overflowing;

• Telecare can raise a call to a monitoring centre who can keep a phone line open to you in an emergency;

• Telecare can give people space and time on their own, instead of being checked up on ‘just in case something has happened’. One lady said, ‘I love my family but I just want to have some time to myself;’

• There is new equipment that specifically helps prompt and remind people with memory problems.

If a problem is detected then the system sends a signal via the lifeline to a call centre where an alarm can be raised 24 hours a day. The call centre uses trained operators, who can speak to you over a speaker on the lifeline, will have your details and know who to call in an emergency. This could be family, friends, carers or the emergency services. Alternatively, you could choose to have calls made directly to your chosen emergency contact.The telecare alert process:1. You press the lifeline button or the sensor raises

an alert.2. The lifeline unit is activated and alerts the call

centre via the telephone line. 3. The call centre answers your call and talks to you

through the lifeline.4. A response is arranged appropriate to your

agreed needs.

There is a small weekly charge for using telecare, depending on your circumstances. However, if you meet the social care criteria we will loan you the equipment.

Customer services number: 01522 755182

Telehealth easily fits in with your life and routine. For example, taking your blood pressure and using ‘Flo’ to remotely submit the results to your GP - Tel: 01522 782155.

There are many different options available within the range of equipment that can help you with the everyday tasks around the home. You might not even be aware that there are so many different ways equipment can help you maintain your independence.

Telecare uses a range of simple sensors matched to your personal needs which can help you to continue to live as independently and safely as possible. These are usually linked through a small unit to your telephone. Telecare can help you and your family in a number of ways, all of which are designed to support your health and wellbeing.

One example is a bed sensor. This can be used in a range of situations, i.e. for people at risk of falling, or to alert a carer to assist. It detects a change in pressure, so if you have got up but are unable to get back to bed, perhaps after a fall, the sensor can raise an alert. However, if you get up at night and usually sit in a chair for a while or have a drink, then the system can delay the alert. This avoids the risk of someone falling and being left on the floor all night, cold and in pain.

Following an assessment of your needs, telecare could be part of a support plan to assist with things you might find difficult. It can support you or the person you care for by alerting you to certain situations, such as where a vulnerable person leaves the property at an inappropriate time, for example, the early hours of the morning. Or it can react to situations such as epileptic seizures or fire, where you need help from family, carers or the emergency services. Some examples of how telecare can be used are given below:

• A short term measure when you need some support, i.e. after ill health to help you become as independent as you can;

• A longer term measure to make you feel safer in your own home. One lady said, ‘I don’t feel alone when I am alone. The telecare can let someone know if I have a problem’;

• Telecare can remind you to take medication;

Your health professional can help you to manage many health conditions at home using a system called ‘Flo’ short for Florence Nightingale. ‘Flo’ helps you to help yourself. Ask your health practitioner for more details.



Adapting your homeLincolnshire Home Improvement Agency is an award-winning local charity which helps older people and people with disabilities to live independently and safely in their own homes. The service helps to ensure your home is accessible, secure and comfortable. You may find your mobility decreasing or be having trouble maintaining your property and the Agency may be able to help you

to improve security, ease of access and undertake repairs and improvements.

If you have a permanent disability and need an adaptation to your home to help you stay independent, you may qualify for a grant from your district council. Our occupational therapy service will be able to provide you with more information - Tel: 01522 782155.

Other equipment availableOccasionally, complex equipment may require setting up and the health or social care professional will provide some training and demonstrate to the service user and carer how to use the equipment.

As the service is a loan service there are facilities in place to return ‘no longer’ required items. The telephone number to arrange collection of equipment is 0845 121 2031, you can either speak with a person or leave a message.

Every effort is made to refurbish equipment to allow it to be recycled for re-issue to someone else. This reduces our costs and helps preserve our environment. Whilst every effort is made to collect items within 10 full working days after the request is logged, priority is given to deliveries.

Lincolnshire’s integrated community equipment service includes the following partners - Lincolnshire County Council, NHS Lincolnshire (Primary Care Trust), Lincolnshire Partnership NHS Foundation Trust and the United Lincolnshire Hospital Trust.

In addition to other services that enable you to stay at home, we have an Integrated Community Equipment Service (ICES) which provides short and long term loans of equipment, ranging from simple walking sticks, through to larger and more complex items such as pressure relieving mattresses and hoists. Equipment may also be designed to help you or to assist carers with the safer delivery of care. The service can also include installation, servicing and maintenance depending on the type of equipment specified.

Assessments of your equipment needs and the ordering of items are carried out by practitioners such as occupational therapists, social workers, nurses or other health/social care professionals.

Common items of equipment are held within a central warehouse. We have a targeted delivery timescale to deliver the equipment to the service user within seven working days after the order is placed. Technicians are trained to unpack and remove any transit packaging to enable the item to be used.

Occupational therapy

Occupational therapists can help you lead a more productive, active, and independent life using a variety of methods, including the use of adaptive equipment. They can assess your home for hazards and point out things that contribute to falls.

Visiting you at home, an occupational therapist will be able to suggest adaptations that will improve your mobility. Perhaps handrails up stairs would be useful? Would a ramp up to your front door help if you are in a wheelchair?

Alternatively, we can help you find equipment and advice to stay independent at home. You can use our supported self assessment tool at www.my-choice-lincolnshire.com/smartassist/lincolnshire.

We also have smart care clinics which can offer you a friendly equipment assessment and advice

service. For more information please contact the Customer Service Centre on 01522 782155.

Major alterations such as fitting a downstairs bathroom or widening doorways could be paid for with a Disabled Facilities Grant (DFG).

An occupational therapist will talk you through any new equipment you may be given, as well as help you apply for funding for major adaptations, if you need them. To start the ball rolling, contact us and explain your circumstances. An assessment of your needs will determine whether an occupational therapist will be the best person to help and what charges (if any) you can expect.

For further advice and information, call this Directory’s independent advice line: 0800 38 92 077 provided by FirstStop Advice.


Getting help in your home


Tel: 01406 425242 6.30am - 11am or Mobile: 07979 500162 anytime

The Lincolnshire KitchenSleaford Road, Nocton Heath, Lincoln LN4 2AN Tel: 01522 811299 or 07823 887236www.thelincolnshirekitchen.co.uk

If you or the person you care for find it difficult to get to the supermarket, Wiltshire Farm Foods offer a range of 250 frozen meals and desserts, developed by their team to give you a well balanced, nutritious daily diet. Their meals can be can be cooked in a few minutes form the freezer in your microwave or oven making it easier for you to enjoy meals.Wiltshire Farm FoodsLincoln House, Gibson House, Caenby Corner Estate, Hemswell Cliff, Lincs DN21 9QTPhone: 01427 666130www.wiltshirefarmfoods.com

To decide what sort of help you need, we will carry out a Community Care Assessment. This will determine whether your needs are eligible for overlap. If so, the assessment will look at what resources you are entitled to.

The support plan is a document which belongs to you, you can create the support plan yourself or choose whomever you like to help you, this can include our staff. The support plan sets the outcomes that you want to achieve and identifies the means by which you will achieve the outcomes to meet your eligible needs.

You will need to know how much you will have to pay if anything. This is called your ‘contribution’. To find out if you have to pay towards your support you will need to have a fairer charging assessment undertaken.

Reablement is about working with you to maximise your independence, this is usually a free service of up to six weeks duration and explained on page 12. If at the end of Reablement you still meet the eligibility criteria and require ongoing support you will need to complete a Resource Allocation System. You can do this yourself, with help from us or with help from any other people you choose, but the form will always be checked by us. The Resource Allocation System identifies how much resource will be available to

You may need some more help to live at home independently. Care and support providers can offer a range of different services which may include:

• Home care - help with personal care such as washing and dressing;

• Ready-made meals - usually supplied frozen to reheat yourself;

• Day services - available in care homes or community centres;

• Respite care - residential care or care provided in your own home to give you or your carer a break;

• Housing adaptations - we can provide information about equipment and adaptations to make it easier for you to continue to live in your own home;

• Direct Payments - this scheme allows you to buy in the care you need for daily independent living;

• Supported housing or Extra Care housing - provided by your district or borough council and the independent sector.

Preparing mealsCommunity Meals, often known as ‘meals on wheels’, can help ensure that people receive proper nutrition on a daily basis, whatever their circumstances.

If you are aged 18 and over, or an older person, who is unable to prepare and cook one hot meal day, having your meals delivered could help make life easier. You made need this service due to a permanent situation such as sight loss, a physical or learning disability, illness or a temporary situation such as recovering after a stay in hospital, to help you maintain your independence and quality of life.

A Country Kitchen is a meals on wheels service that provides hot, healthy and nutritious food to your door every day. They already provide meals for Age UK and can provide them for people who need them in the Spalding and South Holland area. The Lincolnshire Kitchen is a meals on wheels service that also provides locally sourced hot food and even a sandwich supper to your door in the North Kesteven area.

Useful contactsA Country Kitchen (Sleaford, Spalding, Holbeach, Boston, Long Sutton, Sutton Bridge, Kings Lynn and surrounding villages)Minerva House, University of Lincoln - Holbeach Campus, Holbeach Technology Park, Park Road, Holbeach PE12 7PT >>


Getting help in your home continued

Help in your home with maintenance and gardening


you to meet your assessed needs, how you use your money has to be described in a support plan.If you are having problems preparing food and drinks, even with the help of equipment, you may need help from a care worker.

Once your practical needs have been assessed we can put together a care package that will give you practical help. This could include a care worker to call daily to help you with preparing meals and to ensure that you are eating properly.

Home careHome care is practical help with your personal care which can be provided in your own home, to enable you to remain independent for as long as possible and improve your quality of life. This is usually help with day to day personal tasks, which could include getting up, dressing, and washing, going to bed or help with eating. The service may

If you can’t afford the cost of repairs and improvements, the Agency will help you to look at other options. They may be able to help you source the funding for the work, which may include a grant from a charitable foundation or local authority, an insurance claim, a loan or a lifetime mortgage (often known as ‘equity release’).

Gardening and Handyman Scheme (Lincoln area) ‒If you are aged 50 and over and need help with gardening and maintenance of your property then contact Age UK Lincoln’s Handy Help Service. They can give you information about local tradesmen who may be able to help you. They also provide a minor repair service, for example help with fitting door bells, locks and safety devices, replace light bulbs, smoke alarm batteries etc. There is an hourly charge for this service.

Handy Person Scheme ‒ Lincolnshire Home Improvement Agency offers a handy person scheme to tackle small jobs in the home for older people and those with a disability, across the county. This could be anything as small minor plumbing jobs or fitting a grab rail or banister to offer extra support for the mobility impaired.

also be able to help you to contact other agencies who can assist you with other special needs which have been identified in your support plan. This may include laundry, shopping, household chores, preparing meals or collecting a pension.

If you are an older person who is in need of assistance with everyday tasks, or have a physical or sensory disability, learning disability or a mental illness, then Adult Social Care can arrange for help at home. The amount and type of support you receive each week depends upon what you and the carer decide following an assessment of your needs. Regardless of whether you are paying for your own care or not, you have freedom of choice of who you choose.


Figures mentioned here may change over the life of this Directory.

They may be able to offer assistance with costs depending on individual circumstances.

Housing Options Advice Scheme ‒ Sometimes homes can be adapted to improve access and security, but other times it simply isn’t possible due to either the changing circumstances of the resident or the property itself. In this case, the Agency can advise on finding alternative accommodation with superior accessibility and security and will help you make a reasoned decision about whether moving home may be the best option to retain your independence.

Trusted Tradesman Scheme ‒ It’s important to have trustworthy and reputable people working on your home. Lincolnshire Home Improvement Agency runs a trusted tradesman scheme where every member is vetted to ensure they operate in a legal, decent, honest and fair way. They share their information with the Police and Lincolnshire Trading Standards.

For more information about the Home Improvement Agency, home adaptations and improvements, or choosing a tradesman, call their friendly team on 01522 516300 or email [email protected].

>>

1919


• How many carers would the agency assign to care for you and would you see the same one every day? If not, how does the staff rota operate and what happens if your carer goes on holiday or is sick, will you be notified in advance that a different carer will be attending?

• How can you contact the agency in an emergency or outside office hours?

• How hard or easy would it be to make a complaint and how are things then put right?

• If this is a private contract ask for a copy of the agency’s contract terms and read these carefully with someone you trust. Get as much help as you can going over it and ask any questions you may have before signing anything. The Citizens Advice Bureau or Age UK (previously called Age Concern) could help with this.

These questions may be useful when considering using the services of a home care (domiciliary) provider to help you build up a picture of how your care needs will be met in your own home.

People arranging and funding their own care either privately or through a Direct Payment or personal budget are able to choose their own worker or care agency.

Agencies

• What experience does the agency have in your particular field of need? Can they supply references for you to check?

• Home care agencies providing personal care, must be registered and inspected by the Care Quality Commission. Ask to see a copy of their registration certificate.

• How long has the agency been operating?

© 2012 Care Choices LtdHome care checklist

Visit LCC’s Adult Social Care’s site: www.mychoicemycare.org.uk for help and information

QUALITY CARE AT HOME“We lead, others follow...”

Being able to live at home can be one of the most important comforts in a person’s life, choosing a care provider to accomplish this aim can be one of the most diffi cult.

Our three companies are all well established offering a high standard of care and reliability, each service working independently under its own Registered Manager and fully trained caring workforce.

• Personal Care, Homecare, Shopping, Laundry, Night Care, Sitting Services.• Services provided to Private, Direct Payment, Personal Budget clients.

CARE SEEKING SERVICELet us do the work in fi nding you a carer or support helper. Take the opportunity of using our unique

service in fi nding care/help in the following areas:

BOSTON • SKEGNESS • LOUTH • GRANTHAM • HORNCASTLE • SPILSBY • SLEAFORD

01205 311504Care Connect Homecare Services (Boston)Providing care in and around Boston, Kirton, Skegness, Spilsby and Wainfl eetRegistered Manager: Rachael Rook - 01205 311504

County Care Homecare Services Ltd (Louth)Providing care in and around Louth & HorncastleRegistered Manager: Trish McGrath - 01507 617744

Caythorpe Homecare Services (Grantham)Providing care in and around GranthamRegistered Manager: Fay Preston - 01476 514492 Registered with the Commission For Quality Care


Care and support providers

Advertisers are highlighted

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autismMH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs

Service User Bands

Lincolnshire Care Association member - see page 49

ABBEYGATE COMMUNITY CARE Crowland Tel: 01733 211429 OP

ACTION HOMECARESpalding Tel: 01406 365793 OP D MH Advert page 22

AGE UK LINCOLNLincoln Tel: 01522 696000 D PD MH SI YA Advert page 19

ALLIED HEALTHCARE GROUP Lincoln Tel: 01522 753290 OP D PD LDA MH SI YA AD

ALLWAYS CARE COMMUNITY SUPPORT AGENCY ●Skegness Tel: 01754 612720 OP D PD LDA MH SI

AMBASSADOR HOMECARE LIMITEDSwinderby Tel: 01522 528455 OP D PD SI YA

AMBITIONS PERSONNEL - CARESleaford Tel: 01529 410510 OP D PD MH SI YA Advert below

AN DARACH CARE Swinderby Tel: 01522 869008 LDA YA

AUTISM CARE COMMUNITY SERVICESLincoln Tel: 01526 322444 LDA

AYO-LAYO CARE SERVICES Lincoln Tel: 0800 002 9897 OP D PD LDA MH SI YA AD

BEECHES, THELouth Tel: 01507 603862 OP

BLUEBIRD CARE (PETERBOROUGH & RUTLAND)Stamford Tel: 01780 480875 OP D PD LDA SI

BLUEBIRD CARE LINCOLNLincoln Tel: 01522 538656 OP D PD SI YA

BOULTHAM PARKLincoln Tel: 01507 478482 PD LDA SI YA

BOURNE (MENCAP HOUSING AND SUPPORT)Bourne Tel: 01778 423726 LDA

CARE 4 U SERVICES LTD Lincoln Tel: 01522 704504 OP D PD LDA MH SI YA

CARE CONNECT HOMECARE SERVICES ●Boston Tel: 01205 311504 OP D PD LDA MH SI YA Advert page 20

CARE FIRST Horncastle Tel: 01507 524379 OP D PD LDA MH SI YA AD

CAREWATCH (LINCOLN) Lincoln Tel: 01522 544580 OP D PD LDA MH SI YA AD

CAYTHORPE HOMECARE SERVICES Grantham Tel: 01476 514492 OP D PD SI YA Advert page 20

CHARISMA SERVICESGrantham Tel: 07791 238742 OP D PD LDA MH SI YA

CLARRIOTS HOME CARE LTD - LEGBOURNELouth Tel: 01507 605849 OP D PD SI

COMMUNITY OPTIONSNorth Hykeham Tel: 0845 004 2323 LDA

COMMUNITY SUPPORT SERVICESMablethorpe Tel: 01507 478482 LDA

CORNWARD LIMITEDLincoln Tel: 01522 788215 OP D PD LDA MH SI YA AD

COUNTRY COURT HOMECARE SERVICES Market Deeping Tel: 01778 348663 OP D PD LDA MH

CAREambitions personnel

At ambitions personnel we take care seriously.We work with you to maintain your independence and well-being in your own home. Tailored services to meet your needs which include:• Personal Care • Shopping • Light Cleaning • Night Care • Cooking of meals • Companionship/sitting service Available to self-funded, social services and direct payments users. Also providing: Care staff at all levels to residential and care homes. Call our Care Centre on :

Branches throughout Lincolnshire

01529 410510ambitionspersonnel.com


For all your Homecare needsCare from 1/2 an hour to 24 hours according to your individual requirements

• Personal care • Shopping and errands• Assist with getting up and going to bed • Preparation and cooking of meals• Light Housework • Short term / Long term

A full assessment totally individualised and tailored to your specific needs.We offer a professional high quality care service in the privacy of your own home, by fully trained and vetted care workers, giving you piece of mind. Our aim is to provide a caring, confidential and professional service treating each client as an individual, offering an holistic approach to your care.

“It’s all about caring”For more details please contact your local office

Bourne - 01778 393 723 / Lincoln - 01522 500 070

Gildercare LimitedGilder Care was founded in 2010 to enable the people that we support to live in their own homes and to be as independent as they possibly can, by supporting them with personal care and practical assistance in a safe environment that is free from discrimination and with awareness of cultural, religious and ethnic requirements and lifestyle preferences.

At Gilder Care, we believe that individuality is everything. This is why, when you contact us, we will listen to your needs and tailor a package of care accordingly. Your peace of mind is our priority.

Gildercare Limited 8-9 Withambrook Park, Londonthorpe Road, Grantham, Lincs. NG31 9ST E mail: [email protected] telephone: 01476 978077

> PERSONAL CARE

> NUTRITIONAL CARE

> PRACTICAL CARE

> SOCIAL CARE

> FINANCIAL CARE

www.gildercare.co.uk

Individuality is everything

NavigationSupport & Care Services

We offer...Day Centre - 50 Weeks per year 9am - 4pm

Community Support - 24/7 365 Days Per Year

At Navigation we specialise in Learning/Physical Disablities, Autism & Mental Health needs. We are a family run business having years of both personal &

professional experience in this field.Please pop by to see us anytime or

call for a chat about your needs.

Free Taster Days AvailableYour Life - Your Choice - Your Service - Your Way

www.navigationscs.co.uk - 01522 539626Unit 11/12 Venture House Allenby Business Park, Crofton Rd, Lincoln, LN3 4NL

PROFESSIONAL HOMECARE SERVICES

CQC REGISTERED

If you would like us to come and meet you and listen to yourideas, concerns and expectations please contact01406 365793 www.actionhomecare.co.uk

Action Homecare has been providing quality home care services for over 3 years and as registered managers, we pride ourselves on over 25 years in the

caring profession.

All our carers are trained to a very high standard. In 2011 we were the only local company to be awarded a transformation grant, which provided

specialist training to all our staff to ensure the highest standard of care is given.

We promote independence and encourage freedom of choice. You are encouraged to choose when and how we may assist you to continue living

the life you choose in the comfort and security of your own home.

Walnut Care




Service User Bands


Care and support providers continued

COUNTY CARE HOMECARE SERVICES LTD ●Louth Tel: 01507 617744 OP D PD SI YA Advert page 20

CRAEGMOOR SUPPORTING YOU IN LINCOLNSHIRELincoln Tel: 01472 852282 OP PD LDA MH YA

DIMENSIONS LINCOLN DOMICILIARY CARE OFFICELincoln Tel: 0845 160 1860 LDA

DIRECT PERSONNEL AGENCY LTDSpalding Tel: 01775 630411 OP D PD LDA MH SI YA Advert page 31

FOXBY HILL CARE HOMEGainsborough Tel: 01427 611231 OP D PD YA

GILDERCARE LTDGrantham Tel: 01476 978077 OP D PD Advert page 22

GRANTHAM LEARNING DISABILITY SERVICEGrantham Tel: 01476 584500 LDA

HALES GROUP LTD Bourne Tel: 01778 393723 OP D PD LDA MH SI YA Lincoln Tel: 01522 500070 OP D PD LDA MH SI Advert page 22

HELPING HANDGrantham Tel: 01476 577781 OP D PD LDA SI YA

HERITAGE CAREBourne Tel: 01778 424241 OP PD LDA MH SI YA

HOME FROM HOME CARE LTDNorth Hykeham Tel: 0845 004 2323 LDA

HOME INSTEAD SENIOR CARE Bourne Tel: 01778 243100 OP D PD MH SI Long Sutton Tel: 01406 364020 OP D PD LDA MH SI YA

HOMECARE HELPLINE Sleaford Tel: 01529 497001 OP D PD

HOUSING 21 Louth Tel: 0303 123 1252 OP YA

HOUSING AND SUPPORT SOLUTIONS ‒ LINCOLNLincoln Tel: 01522 683857 LDA

HOWARDS COURTBoston Tel: 01205 369816 LDA MH YA

LIBERTASTheddlethorpe Tel: 01507 338584 MH YA

LINCOLN (MEGACARE LIMITED) HOMECARE DCA Lincoln Tel: 01522 782155 OP D PD LDA MH SI YA AD

LINCOLN (MEGACARE LIMITED) NURSING AGENCY Lincoln Tel: 01522 782155 OP D PD LDA MH SI YA AD

LINCOLNSHIRE COUNTY COUNCIL CUSTOMER SERVICE CENTRE Lincoln Tel: 01522 782155

LINCOLNSHIRE COUNTY COUNCIL HOME SUPPORT OP WEST Lincoln Tel: 01522 782155 OP D PD MH SI YA

LINCOLNSHIRE COUNTY COUNCIL SLEAFORD SOUTH WEST OP Sleaford Tel: 01522 782155 OP D PD SI YA

LINCOLNSHIRE COUNTY COUNCIL SPALDING SOUTH LD Spalding Tel: 01522 782155 LDA

LINCOLNSHIRE DOMICILIARY CARE BRANCH Bourne Tel: 01522 782155 OP PD LDA MH SI YA

LINCOLNSHIRE SOCIAL SERVICES (HORNCASTLE) Horncastle Tel: 01522 782155 OP D PD MH SI YA

LINCOLNSHIRE SOCIAL SERVICES LD (BOSTON) Boston Tel: 01522 782155 LDA




Service User Bands


Care and support providers continuedLINCOLNSHIRE SOCIAL SERVICES LD (GAINSBOROUGH) Gainsborough Tel: 01522 782155 LDA

LINCOLNSHIRE SOCIAL SERVICES LD (LINCOLN WEST) Lincoln Tel: 01522 782155 LDA

LINCOLNSHIRE SOCIAL SERVICES LD (LOUTH) Louth Tel: 01522 782155 LDA

LINKAGE COMMUNITY TRUST, COMMUNITY SUPPORT SERVICES Mablethorpe Tel: 01507 478482 LDA Advert page 72

LITTLE BROCKLESBY HOME CARE Grimsby Tel: 01469 569959 OP D PD MH SI YA

MAKING SPACE LINCOLNSHIRE DOMICILIARY CARE SERVICESaxilby Tel: 01204 848871 OP LDA MH YA

MEARS CARE Lincoln Tel: 01522 569779 OP D PD LDA MH SI YA AD

MINSTER COURT LIMITED Lincoln Tel: 01522 521212 OP D PD MH SI

NAVIGATION SUPPORT & CARE SERVICES LTDLincoln Tel: 01522 539626 OP D PD LDA MH SI YA Advert page 22

OAK HOUSE BUSINESS CENTRELincoln Tel: 01472 267222 OP D PD LDA MH SI YA AD

ONE TO ONE HOMECARE (UK) LIMITED Gainsborough Tel: 01427 668885 OP D PD LDA SI YA

PRESTIGE NURSING (SLEAFORD) Sleaford Tel: 01529 414818 OP D PD LDA MH SI YA AD

PURELY CARENorwich Tel: 01603 407707 OP D PD LDA MH SI YA Advert page 22

QU’APPELLE CARE HOMEBourne Tel: 01778 422932 OP D PD SI

ROYAL MENCAP SOCIETY Spalding Tel: 01205 359011 LDA

SAGA HOMECAREGainsborough Tel: 01427 679664 OP D PD LDA MH SI YA ADGrantham Tel: 01707 254503 OP D PD LDA MH SI Spalding Tel: 01775 723210 OP D PD LDA MH SI YA AD

SCOPE INCLUSION LINCOLNSHIRE Louth Tel: 01507 617779 PD LDA SI YA

SELECT CARE Collyweston Tel: 01780 444443 OP

SENSE EAST - THE HAMMOND CENTRENettleham Tel: 01522 595777 PD LDA SI

SERVICE AND CARE UK LTDBoston Tel: 01205 311631 OP D PD SI YA

SEVACARE Lincoln Tel: 01522 525000 OP D PD LDA MH SI YA

SUE RYDER Lincoln Tel: 01522 525578 OP D PD SI YA

SUNNY VIEW HOME CARESkegness Tel: 01754 762795 OP D PD LDA MH SI YA

SUTTON LODGE HOME SUPPORT Sutton On Sea Tel: 01507 441800 OP D PD

THERA EAST MIDLANDS Grantham Tel: 0300 303 1253 (01476 562777) LDA

VOYAGE (DCA) (LINCS)Sleaford Tel: 01529 488996 OP D PD LDA SI YA

WALNUT CARE AT HOME ●Boston Tel: 01205 280101 OP D PD LDA SI Advert page 22

WITHAM VALLEY CARE GROUP DCA Norton Disney Tel: 01522 789776 LDA


Time out, or a short break for you

Being a carer

Carers

The Lincolnshire Carers Partnership and the Lincolnshire Young Carers Partnership are here to support unpaid carers across

Lincolnshire, in their caring role.Our aim is to reach out to hidden and hard to reach

carers, estimated at 75,000 in Lincolnshire alone. If you are an unpaid carer living in Lincolnshire,

there are six important things you should know about in order to be linked in to the support available.

A Carer’s Assessment ‒ It can be difficult to recognise yourself as a carer, you might think you’re just being a good friend, neighbour or spouse and are, ‘just doing your job’. In reality, being a carer can be a difficult and lonely job and a good place to start is with a carer’s assessment. This is an opportunity for you to share your experience as a carer with a dedicated support worker who can guide you towards the help and support you are entitled to as an unpaid carer. It explores the impact your caring role has on your life, and helps to identify the right support to meet your needs.

Carer’s Emergency Plan ‒ What would happen to your loved one if you were unable to care in the event of an emergency? Your Carer’s Emergency Plan is created by you, and provides detailed instructions for others to follow in an emergency situation, giving you peace of mind. Even better, it’s free to set up!

Carer’s Information Pack ‒ This pack, designed by carers, is an excellent information source for all carers, including an A ‒ Z booklet of help and advice on many subjects relevant to carers, a caring journal to record your interactions with professionals, and much more. An information insert for carers of people with memory problems

Looking after yourself as a carer is really important not only for the person you look after, but for your health and well-being too. You may not even identify yourself as a ‘carer’ but the information

and dementia is being developed with help from people who have lived experience. This will be available in 2013 and offered at the same time as the Carer’s Information Pack, where needed.

Carer’s Newsletter ‒ This bi-monthly newsletter, created and edited by carers, is full of carers’ experiences, stories, news and events, advice and fun content, and aims to inform and entertain carers across Lincolnshire. It is a great way to keep in touch with carers’ issues and be linked into the Carers’ Partnership.

Carers’ Support Groups and Carers’ Partnerships ‒ Together with the Lincolnshire Carers’ Partnerships, many support groups, carer organisations and charities are working to support carers in Lincolnshire ‒ which one could help you? Anyone can join the Lincolnshire Carers’ Partnerships, and you can be involved as little or as much as you wish.

District Council Carer Champions ‒ All seven District Councils across Lincolnshire have a Carers Champion. They know how important carers are, and are working hard in their district to help raise awareness. Do you know the name of your District Council Carer Champion?

If you would like to find out more about the Lincolnshire Carers’ Partnerships, or about anything shown above, please contact:

Tel: 01522 554214 Fax: 01522 546360 Email: [email protected]

Lincolnshire Carers and Young Carers PartnershipCommerce House, Outer Circle RoadLincoln, LN2 4HYTel. 01522 554214 / 846931

below should help you access vital information on how to obtain an assessment or plan ahead to when you might require further support.

role. They offer advice, information and practical support to carers, and can act as a gateway to other services that can help carers to get the help and support they need. You could find out more following a carers assessment.

Providing a break from the pressures of caring is a vital part of supporting quality of life for both carer and the person being cared for. There are a number of organisations in Lincolnshire that can provide support to help you take some time off your caring

http://www.mychoicemycare.org.uk/i-need-help-with/being-a-carer.aspx


Day opportunities and day care

Day opportunities By ‘day opportunities’ we mean the things or activities people may want to do during the day. This covers all opportunities for people whether it be in the day, evening or at the weekend. We used to call this day services and/or day care.

We want you to have more choice and control about what you do during the day. Personalisation will enable you to make such choices and control the services you choose to receive.

Whilst the list below focuses on traditional buildings-based day centres, you may prefer support to do things in your community. You are able to use your personal budget to buy support directly from a care and support provider and helps you to do the things you most enjoy. We may be able to help you to develop such opportunities and tell you what alternatives may be available in your area.

Day care is a popular service offered to people who need some help with personal or practical care and are unable to get out and about by themselves.

Day care is usually available in a resource centre, community building or a residential home and offers more support than an ordinary day centre can provide. Professional caring staff can support you with personal care, such as going to the toilet, reminding you to take medication or help with washing or bathing. You may also be able to have a hot meal and drinks during the day and a chance to socialise and to take part in a number of activities.

Day opportunities often provide valuable help in sustaining independence for people. They are provided in a variety of locations including care homes, specially adapted premises and purpose built

centres or in the community. These services aim to help you retain independence in your own home, live healthily and sometimes give a break to a carer or family member who is helping to support you.

Some services may be specialised, catering for example for people with dementia, or other high dependency needs. In all cases, good day services should provide a stimulating environment able to address individual needs, including physical or mental frailty and still be met through a personal budget.

Access to day opportunities may be arranged privately in many cases by approaching the service provider directly. Some providers will tailor the support to meet your needs if you want to do something more suited to you as an individual.

You may also contact us to request an assessment of your needs by contacting us on 01522 782155 or by email to [email protected].

The kind of day services we might arrange will depend on your needs. Priority is given to those whose independence is most at risk.

We are currently working with service providers, micro providers and personal assistants to develop day activities.

Please note that day opportunities services are chargeable. You will be offered a financial assessment to ensure you are not asked to contribute more than you can afford, and some people pay nothing. However if you have more than £23,250 in savings you will be asked to pay the full or maximum cost of your day services.


Getting out and aboutWe know that life is not easy when you are stuck at home all day, particularly if you need a little extra support.

Getting out, taking part in leisure activities and socialising with friends can make all the difference.

ABBEYGATE REST HOME Crowland Tel: 01733 211429 Advert page 75 OP

ADDERLEY CARE HOME WITH NURSING Spalding Tel: 01406 364309 OP

Day care, day centres and day opportunity providers



Service User Bands

27Visit LCC’s Adult Social Care’s site: www.mychoicemycare.org.uk for help and information 27

ADDERLEY RESIDENTIAL HOME Spalding Tel: 01406 364918 OP

AGE UK BOSTON & SOUTH HOLLANDBoston Tel: 01205 364161 OP

AGE UK LINCOLN Lincoln Tel: 01522 696000 Advert page 19 OP

AGE UK SLEAFORD Sleaford Tel: 01529 302843 OP

AGE UK SPALDING DISTRICTSpalding Tel: 01775 720305 Advert below OP

ASA - ADULTS SUPPORTING ADULTS Sleaford Tel: 01529 416270 OP D

ASHRIDGE Boston Tel: 01205 366922 OP LDA

BECKFIELD HOUSE RESIDENTIAL HOMEHeighington Tel: 01522 790314 OP D

BERNADETTE HOUSE Lincoln Tel: 01522 521926 Advert page 64 OP D

BLAIR HOUSESleaford Tel: 01526 860432 D LDA

BLENHEIM CARE CENTRE Gainsborough Tel: 01427 668175 OP PD Advert page 56

BRAMHALL RESIDENTIAL HOME Tattershall Tel: 01526 342632 OP

BRANTLEY MANORLincoln Tel: 01522 543866 Advert page 64 OP D

BROWNTOFT HOUSE CARE HOMEDonington Tel: 01775 820129 OP

CANWICK COURT CARE CENTRELincoln Tel: 01522 544595 OP D

CAPRICORN COTTAGEHolbeach Tel: 01406 425067 LDA

CASTERTON HOUSE REST HOMEStamford Tel: 01780 482525 OP D

CAYTHORPE RESIDENTIAL HOMECaythorpe Tel: 01400 272552 Advert page 61 OP D

COTTAGE RESIDENTIAL HOME, THE Nocton Tel: 01526 320887 OP

CREE CENTRE (GRANTHAM & DISTRICT MENCAP) Grantham Tel: 01476 566050 LDA

DIGBY COURT Bourne Tel: 01778 422035 OP D Advert Inside Front Cover

ELIOT HOUSE Gainsborough Tel: 01427 617545 OP D PD MH

ERESBY HALL Spilsby Tel: 01790 752495 OP D Advert Inside Front Cover

ERMINE HOUSE Lincoln Tel: 01522 529093 OP PD LDA MH Advert Inside Front Cover

FIELD HOUSESpalding Tel: 01406 423257 OP D

FIVE BELLS RESIDENTIAL CARE HOMEFolkingham Tel: 01529 497412 OP D PD

FORGET ME NOT DAY CENTRE Grantham Tel: 01476 594533 OP D MH

Day care, day centres and day opportunity providers continued



Service User Bands



FOTHERBY HOUSE Louth Tel: 01507 607237 OP

FOXBY COURT Gainsborough Tel: 01427 613376 OP Advert Inside Front Cover

FOXBY HILL CARE HOME Gainsborough Tel: 01427 611231 OP

FULNEY HALL DAY CARE Spalding Tel: 01775 722422 OP D

GLENTWORTH HOUSE Gainsborough Tel: 01427 668678 LDA MH

GREEN TEAM Louth Tel: 01507 601957 LDA

GREENACRES CARE HOME Caistor Tel: 01472 851989 OP

GREENACRES CARE HOME Sleaford Tel: 01529 460935 OP

GRENOBLE REST HOMESpalding Tel: 01775 722447 OP D

GROSVENOR HOUSEGainsborough Tel: 01427 616950 OP D PD Advert page 57

GROVE RESIDENTIAL CARE HOME, THEWest Ashby Tel: 01507 522507 OP

HARTSHOLME HOUSE Lincoln Tel: 01522 810524 OP D Advert Inside Front Cover

HEATH FARM Scopwick Tel: 01526 322444 LDA

HOLMLEIGH CARE HOME Navenby Tel: 01522 810298 OP

KIRK HOUSE Dorrington Tel: 01790 763380 LDA

LAURELS, THE Holton Cum Beckering Tel: 01673 858680 OP D PD

LINKAGE COMMUNITY TRUST Grimsby Tel: 01472 372306 Advert page 72 LDA

MANOR GATEBoston Tel: 01205 366260 OP PD LDA

MIX-IT STAGE SCHOOLS Lincoln Tel: 07532 008120 LDA

MONTROSE THERAPEUTIC CARE Louth Tel: 01507 201303 D

NAVIGATION SUPPORT AND CARE SERVICES LTDLincoln Tel: 01522 539626 Advert page 22 LDA

NEWHAVEN RESIDENTIAL HOME Huttoft Tel: 01507 490294 OP D

NORTH HYKEHAM DAY CENTRE North Hykeham Tel: 01522 689534 OP

NORTH WARREN HOUSE Gainsborough Tel: 01427 612171 OP

OLD HALL, THE Fiskerton Tel: 01522 839512 OP PD

OLD HALL RESIDENTIAL CARE HOME, THE Halton Holegate Tel: 01790 755613 OP PD

OLD RECTORY, THE Saxilby Tel: 01522 702346 Advert page 56 OP MH

OLD RECTORY, THE Stickney Tel: 01205 480885 OP PD

ORCHARD HOUSE CARE HOME Mablethorpe Tel: 01507 472203 OP PD

PATCHETT LODGE Holbeach Tel: 01406 422012 OP Advert Inside Front Cover

PHOENIX CARE CENTREChapel St Leonards Tel: 01754 872645 OP PD

POPLARS, THE Market Rasen Tel: 01673 843319 OP Advert Inside Front Cover



Service User Bands


What if day care or a day centre isn’t for you?

Transport services

Practical support is available to help you if you have a learning or physical disability, or a sight and hearing loss problem, to become more involved and use the amenities in your local community. An assessment to work out just what type of practical support is needed to help you get out and about.

There are a number of different bus companies running throughout the county which can help you get out and about. If you are finding it difficult to use public transport due to a disability or mobility problem, community transport offers a number of different ways to get out and about to the shops and other local amenities.

The Blue Badge scheme is a national scheme you can access if you have severe walking difficulties,

Support can include trained staff helping you learn how to use public transport by yourself and build your independent living skills and to enable you to remain as an active part f your community as much as you should wish.

regularly drive but are unable to turn the steering wheel by hand, or are registered blind. It allows you to park legally, close to places you need to visit such as shops and public buildings.

Contact: Lincoln Dial-a-Ride Tel: 01522 544983Blue Badge Tel: 01522 782232Email: [email protected]

QU’APPELLE RESIDENTIAL CARE HOME Bourne Tel: 01778 422932 OP

RICHMOND PARK PROJECT - SHAW TRUST Gainsborough Tel: 01427 811312 PD LDA MH

SEA BREEZES Skegness Tel: 01754 760596 OP PD MH

SENSE EAST - THE HAMMOND CENTRE Nettleham Tel: 01522 595777 PD LDA SI YA

SENSE (MANOR HOUSE, THE)Market Deeping Tel: 01778 382230 LDA

SKEGNESS DAY CENTRE Skegness Tel: 01754 766763 OP

ST LUKES NURSING HOME Scothern Tel: 01673 862264 OP

SUMMERFIELD REST HOMESutton on Sea Tel: 01507 441969 OP

TANGLEWOOD SANDPIPER Alford Tel: 01507 462112 OP PD Advert Inside Back Cover

TESS CIC Lincoln Tel: 07732 061330 / 07907 162064 LDA

THERA TRUST DAY CARE Boston Tel: 07834 088311 LDA

WHITE GABLES CARE HOMEBoston Tel: 01205 723874 Advert page 55 OP

WHITEFRIARSStamford Tel: 01780 765434 OP Advert Inside Front Cover

WILLAN HOUSE Stainfield Nr Wragby Tel: 01526 398785 OP Advert page 69

WILLOW COURTCherry Willingham Tel: 01522 595391 OP

WILLOWS RESIDENTIAL CARE HOME, THE Rippingale Tel: 01778 440773 OP

WISPINGTON HOUSE Saxilby Tel: 01522 703012 OP

WOOD GRANGE CARE HOMEBourne Tel: 01778 752586 Advert page 61 OP PD MH

WYNGATE RESIDENTIAL CARE HOMEMablethorpe Tel: 01507 477531 OP PD Advert page 68


http://www.mychoicemycare.org.uk/i-need-help-with/getting-out-and-about/transport.aspx


Sheltered housing

Sheltered or retirement housing is suitable if you like living independently but want the reassurance of knowing that assistance is on hand if there is an emergency, or if you expect to be away from home for long periods and need to know your home is safe. Often called retirement housing, there are many different types of sheltered schemes, available both to rent and to buy. Schemes usually consist of between 15 and 40 dwellings. These may be bedsitting rooms, self-contained flats, bungalows or luxury apartments.

Some schemes are simply housing designed to meet the needs of older people and linked to a community alarm. The majority of schemes have a scheme manager/warden and community alarm service. There are often communal facilities such as a lounge, laundry, guest flat and garden. Meals are not normally provided but a few schemes include a restaurant and some can arrange hot meals.


Care homes and housing options

Extra Care

Extra Care housing supports you to live independently in your own home for as long as possible. Extra Care provides a secure environment with care services available 24 hours a day in your own home. Each apartment has a kitchen, bathroom, up to two bedrooms and a living room. The developments provide communal facilities, such as a restaurant and a hair salon, as well as areas to hold regular social activities.

Although it varies from scheme to scheme there is the opportunity to rent, part purchase or fully own an apartment. Whichever of these options you choose, your apartment will be your home. Should you currently benefit from financial help paying your rent or receiving support, this will still be available subject to your circumstances.

In Lincolnshire there are currently Extra Care schemes in Louth, Lincoln, Bourne, Sleaford, Grantham, Boston and Sutton-on-Sea. We are working closely with the developers to increase the number of schemes, which are managed by registered social landlords.

Extra Care housing enhances the offer to older people when they feel they require a little more support. Providing peace of mind that someone is always on hand to help if required is at the core of the vision and is something we are seeking to

You may feel that you have exhausted all the options to remain living at home, and that it is time to look at moving into more purpose built accommodation with support. In this section we

increase the availability of throughout Lincolnshire. For further advice and information, call this

Directory’s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

Extra Care contacts

Brick Kiln Place ( Lace Housing)Grantham Tel: 01522 514444

Elizabeth Court (New Linx)Louth Tel: 01507 355022

Eslaford Gardens (NKDC)Sleaford Tel: 01529 414155

Mayfields (Boston Mayflower)Boston Tel: 01205 318500

Olsen Court (Lace Housing)Lincoln Tel: 01522 514444

Worth Court (Lace Housing)Bourne Tel: 01522 514444

also describe the different levels of care you, or the person you care for may require, if you decide to move to a residential environment.


Care homes and housing options continued

Care homes

Choosing a care home

All care providers in the country must be registered with the Care Quality Commission. All services are inspected by the Commission, who report on their findings. These inspection reports are available from the care home or the Care Quality Commission website at www.cqc.org.uk

Care homes offering personal care onlyThese are commonly referred to as residential care homes. If you are reasonably active but would like greater security and care, subject to a needs assessment, a care home only offering personal care may be the option you choose. Personal care includes bathing, feeding, dressing, help with moving but it must be paid for if your capital/savings exceed £23,250. For more information about fees and charges for care homes please see page 44.

Listings of care homes in Lincolnshire begin on page 54.

Care homes with nursing These are homes previously called ‘nursing homes’. If

you think you may need nursing care in a home, you will need to be visited by Adult Social Care to access the care you may need. This visit might be in your own home or in hospital if you have been ill. You will be fully involved in planning your care needs.

If a care home providing nursing care is the best solution for you, we will give you information to help you find a home that meets your requirements. The cost of the nursing care part of your fees is paid by the NHS to the home directly. Currently this is a flat rate of £108.70 per week. It is important that you get your nursing assessment done before you go into the home. You can contact the nurse case management teams for your area at the Primary Care Trusts (PCT).

Personal care is not paid for by the NHS and must be paid for by you if your capital/savings exceed £23,250. See page 46 for further information.

Listings of care homes with nursing begin on page 54.


Our priority is to enable you to stay in your own home, with the right care and support you may need. Moving to a care home is a major step, and before considering this, it is very important to make sure that you have explored all the support options available to enable you to remain at home. As support options are developing all the time. A social worker can help you find out more. Contact: The Customer Service Centre on 01522 782155 or www.mychoicemycare.org.uk

Once you are sure that a care home really is the right option for you or your relative, then you might find these questions helpful as you consider which one is right for you.

Tips for choosing the right home• You might find it helpful to visit the home more than once, perhaps at different times of the day.

• You can often get an idea of how well a home is run just through your first impressions.

• Read the Care Quality Commission reports. Copies of the inspection reports are available on their website at www.cqc.org.uk or by telephoning 03000 616161.

• You may want to obtain a copy of the most recent reports for the homes that you are considering.

Care Home Finder Older Age & Adult Expert Care Planning

providing YOU with some peace of mind

Approved Provider

Fully qualified and independent service, with over 30 years of experience,

working with older people, adults and their carers to find the right care and make it work for you.

• Full assessment and report containing

information about your care needs

• Research best care home options for

you to consider

• Choose a home and arrange your

admission there

• A follow up service including a review

meeting to make sure you are happy.

Simon Jessop Independent Social Worker E: [email protected]

T: 07772 992 732

www.agecareadvice.co.uk


Home 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Home 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Home 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

£ ....... . . . . . . . . p/w

£ ....... . . . . . . . . p/w

£ ....... . . . . . . . . p/w

Atmosphere

• Does the home have a friendly and welcoming atmosphere?

• Does the home appear well decorated and well kept, and feel homely?

• Does the home smell clean and fresh?

• Does the home seem a comfortable temperature for you and other residents?

Staff

• Do staff treat the residents in a friendly manner, and respect their wishes on how they would like to be addressed (e.g. as Mr or Mrs or by first name)?

• Do staff appear caring and attentive towards residents? Friendly and helpful? Are they rushing around or do they spend time talking to individual residents?

• Does there appear to be adequate members of staff on duty to give enough individual attention?

Fellow residents

• Are there people of a similar age to you, with similar interests who you will be able to get to know further?

• Do the other residents seem active and content, or are they dozing in chairs with the TV on in the background?

Location

• Are there local facilities near the home, such as shops, places of religious worship or pubs that you will be able to access, and to which staff will take you when you want?

• Does the home have its own transport to enable you to get around, and how does it use it?

• Is public transport easily accessible?

• Does the home help you to keep in touch with your friends and family? Will staff help you read letters and write them, help you make phone calls? Are there private phones, is there email and internet access that is accessible to individual need?

The building

• Is there a garden or outdoor area that residents can safely access?

• Are there smoke detectors or fire extinguishers visible throughout the home? Are fire exits and escape routes clearly marked?

• What arrangements are there in place for making sure that people are safe in the event of a fire?

• Are there call bells in the bedrooms and communal areas?

• Is it easy to find your way around? This may be particularly important with regard to dementia.

• Are toilets clearly indicated?

• Will the home meet your security needs?

Bedrooms

• What is the range of choice of rooms available?

• Do the rooms have a view that you can see from your bed or chair?

• Are rooms available for couples?

• How often will your room be cleaned?

• Will you be able to decide for yourself what time you get up at and go to bed?

• How often would your bedroom be decorated, and can you influence how it is done?

• Are you able to bring some of your own furniture, soft furnishings and belongings to personalise your room?

• Are you able to lock the door to your room?

• Are you able to have a telephone (laptop or email access) in your room?

• Are you able to have a TV in your room? With access to what channels?

• Are there adequate power points to be able to plug in all your electrical items, such as lamps, radio, stereo, mini-fridge?

Bathrooms

• Do the rooms have their own bathroom and toilet en suite, and are they adapted to your needs?

• Is there a toilet within easy reach of your bedroom?

• Are toilets within easy reach of all communal facilities, easy to find and clearly indicated?

Communal rooms

• Is there a choice of lounges?

• Is there a quiet room with no TV?

• Is there more than one TV room, so there can be a choice of viewing?

• Are there small sofas so couples can sit together?

• Are there any musical instruments available?

• What is the home’s approach to smoking? Are there places for smokers to smoke that do not impact on non-smokers?

Care homes checklist © 2012 Care Choices Ltd

1 2 31 2 3

>>

• Are you able to access a wide range of drinks at any time?

• What is the home’s approach to allowing pets? Can you bring yours?

• Would there be an individual member of staff whose job is to take a special interest in your welfare?

• Can you help around the home if you want to?

• Is it possible to buy items in the home such as stamps, sweets and newspapers?

Personal possessions

• Is there a secure place where valuables can be kept?

• Does the home take responsibility for insuring residents’ possessions?

Meals

• Are you offered a choice of meals, and can you choose when and where you eat breakfast, dinner and tea, including in your own room?

• Can menus include food that you particularly like?

• Are you able to have or make a snack whenever you want?

• Does the food look tasty, well-balanced and nutritious, and are the servings generous?

• Are you able to access a wide range of hot and cold drinks at any time?

• When can you have an alcoholic drink, such as a glass of wine with an evening meal, and what choice is available?

• What time is the last meal of the day served?

• Do today’s menus give a choice of dishes?

• Can special diets be catered for?

• What are the utensils and crockery like and will they be suitable for your needs?

Leisure activities

• Do the staff ask about you and your interests?

• Would you be able to carry on your existing hobbies or activities?

• Are there new activities that you could get involved in, are regular classes held (e.g. exercise, games, music or IT classes), and if so, what? Can you influence what activities are run? Are people encouraged to do what they can for themselves or do staff take over?

• What access is there to activities organised in the community?

• Are there regular social events and activities, and if so what?

• What outings do you arrange and how often?

• Can you join in the gardening?

• Does a mobile library visit the home?

• Can you go for a walk alone or with a carer?

Religion & culture

• Can the home meet with your spiritual needs?

• Is the home aware of, and interested in your cultural needs, and can it meet them?

• Will the food served reflect your cultural needs?

Visitors

• Are there specific visiting times or are family and friends welcome at any time?

• Will you be able to spend time with your friends and family in private?

• How can you offer hospitality to your visitors such as making them a drink or snack, or having them stay for a meal?

• Is there anywhere for visitors to stay the night? Are children welcome?

Personal care

• How can you have a say in the way you are looked after or helped on a regular basis?

• How often will you be assisted to have a shower or a bath?

• Can you have the choice of a bath or shower, with assistance, when you wish, without being hurried?

• Can relatives or friends help you with personal care if you wish?

• Can you go out with assistance to a hairdresser or barber regularly?

Health care

• Will you be allowed to manage your own medication?

• What are the arrangements for accessing your own GP?

• Are you able to keep the same doctor as you have now, or is there a local doctor that accepts patients from the home?

• Can you access chiropody and dentistry?

• What assistance is available for accessing external appointments?

• If your health gets worse can you continue to live at the home, with increased support from staff?

• Is it a dual registered home, that can provide qualified nursing care should your needs require this?

• What aids does the home provide?

Running of the home

• What is the registration of the home and will it meet your needs on an ongoing basis?

• Who runs the home and is there a photo of them?

• Are they the owner or the manager?

• How long have they been running the home?

• How and when can they be contacted and what happens if you need to contact them outside of their normal working hours?


1 2 3 1 2 3>>

Boston care homes © 2012 Care Choices Ltd


Communal rooms

• How many residents are there at the home?

• Who is responsible and how many staff are there on duty:

- In the morning? - In the afternoon?

- In the evening? - At night?

• Are night staff awake or on call?

• What training do staff receive and are residents involved in it?

• How does the home stay abreast of best practice and can they give an example of any recent changes?

• What organisations does the home use to advise it on matters of best practice?

Having a say

• How does the home get feedback from residents or families?

• Is there a residents’ committee or group that you can be part of you if you wish? Are you able to influence what happens in the home?

• If you want to make a suggestion for improvement, how can you do this?

• What examples can they give of a change made in response to residents or families?

• Would your family/friends be invited to a review of your care needs?

Terms and conditions

• Is there a written contract or agreement, and are you able to see a copy before moving into the home?

• If you decide that you no longer want to stay at the home how much notice would you need to give?

• What is the weekly charge for the care you need?

• What does this charge cover?

• Are the any additional charges payable, and if so what does this cover?

• Are fees payable in advance or arrears, and are they payable weekly or monthly?

• How often do the fees increase, and how is this increase decided?

• What happens to your room if you have to go into hospital?

• In what circumstances might you be asked to leave the home?

• Does the home accept the fee rates paid by Lincolnshire County Council, if not will a third ‒ party top-up be payable?

• What happens if you run out of funds?

Hearing impairments ‒ now and in the future

• What arrangements are made for people who are hearing impaired?

• Where are there loop facilities so that people who are hard of hearing can hear the television?

• Do you get advice and visits from Hearing Impairment/ Deaf services?

Mobility issues - now and in the future

• What arrangements are made for people who use a wheelchair or have other mobile impairments?

• Can wheelchair users move around the home easily? If there is more than one floor, are there lifts?

• Will the home provide you with your own sling/ hoist/ wheelchair if you need it?

• Does the garden have raised beds?

Visual impairment - now and in the future

• What arrangements are made for people who are sight impaired?

• Are there talking newspapers, audio-books and help with loading media into audio-equipment?

• Is there good lighting?

• Does the environment meet the needs of people with sight impairment, such as colour contrasting rails along corridors, carpets with different textures, rooms that are distinctly decorated?

• Do you get advice and regular visits from the Low Vision Society?

• Are activities adapted and supported to make them accessible for people with sight impairments?

1 2 31 2 3


CARE HOMES - Residential dementia & memory problems care checklistThings to look for in care homes specialising in dementia. Please use in conjunction with the care homes checklist on page 33.

The points below give you a good starting point of things to look for in care homes specialising in dementia care. You can use this checklist with the one for residential care on page 33 to help you feel more confident in the choices you are making for your loved one or the person you are caring for.

RESIDENTS

The best indication of a good home is that the residents appear happy and responsive. Ask for more information on dementia specific activities, i.e. reminiscence or features throughout the home such as specialised signage that makes it easier for people with dementia or memory problems to identify where they are.

ACCESS

If the person with dementia or memory problems is likely to need equipment or adaptations you may want to check:

• There is adequate signage as described earlier throughout the home, to act as prompts and cues.

• What the home’s security policy about locking external doors or being supervised and supported in outside areas?

BEDROOMS

What room will the person with dementia or memory problems have?

• It can be worthwhile considering how easy it would be for someone to find their way back to their room, if there is one available on the ground floor to avoid the risk of falls.

• Ask if you can bring any personal items of furniture or personal possessions such as photographs that are particularly important to the person you are looking for. This can increase familiarity with their surroundings, trigger memories and help them settle in better.

ACTIVITIES

In any home there should be a dedicated activities programme that has been designed with all residents’ capabilities in mind, and generally a dedicated activities coordinator is employed to help deliver this with the other care staff in the home. It is important to ask which of these activities have been planned specifically for those who suffer from dementia or who have other memory problems.

• Are reminiscence activities available?

• Ask about memory boxes.

• Will staff compile life story books with you and the person you are looking for to give them a better understanding of their life?

STAFF

It is important to note whether the staff seem friendly and caring towards residents and whether they treat them with dignity and respect.

• Ask if staff have specific training and experience in caring for people with dementia.

• Who will their key worker be? This should be someone you and they can go to who will have detailed knowledge and particular responsibility of their care.

MANAGER/HEAD OF HOME

A manager who is caring as well as efficient can make all the difference to the atmosphere of a home. It is important for you and the person to have a good relationship so you feel confident in the general running of the home. It is worth talking to the manager and any deputies they may have on how long they have worked in the home, and their general experience. Points to ask about:

• Do they have detailed knowledge and training of dementia? Can they deal with any difficulties that may arise in an understanding way?

• Will they be conducting the initial assessment of the person requiring care in their own home or current place of residence?


Care homes and housing options continued

Continuing care

Intermediate care

Continuing care is the name given to the care needed by an adult who because of disability, accidents, illness or the effects of getting older, requires help over a period of time to manage their daily life. It is a package of care that involves services and funding from both the NHS and social services and is available in a range of settings. All NHS healthcare is provided free of charge. Social services care provision is means tested and you pay either a contribution or the full cost depending on your financial situation and the setting in which your care is provided.

An assessment is done by health and / or social

care professionals to identify and prioritise your needs. The assessment will be used to determine who is responsible for providing and funding the services to meet your assessed needs. Decisions on how and where services will be provided will be made with your involvement.

If you have been assessed as requiring care in a registered care home with nursing and you are not eligible for NHS continuing healthcare the NHS will pay a contribution towards the cost of your nursing care. This is known as NHS-funded nursing care and is paid directly to the nursing home. The current amount is £108.70 per week.

Based around a programme of therapy and treatment, intermediate care is designed to make you as independent as possible. The structured programme of support may mean that you do not have to go into hospital at all, or may enable you to get home faster after you finish hospital treatment, but cannot manage independently at home. Ask your care manager for further details.

support. If a care home or care home with nursing is the right option, this will be chosen following an assessment and discussion with you and your family or carer.

Intermediate care differs from respite care. While respite care provides care on a temporary basis, intermediate care is designed to rehabilitate you and enable you to manage by yourself. Intermediate care, including care home fees, provided by the NHS, is free. It can be provided in your own home or in a care home and is usually limited to a maximum of six weeks.

The following sections have been included to help you understand the different terms you may come across when arranging care for you or someone else, depending on your level of need for care and

Reviews

As your needs can change, regular reviews will be undertaken which may result in changes to the provision and funding of your care.

You can also request a review of your care needs if you feel they have changed.

NHS continuing healthcare

NHS continuing healthcare is a package of continuing care that is arranged and funded solely by the NHS. If your assessed needs identify that you have a ‘prime health need’ you will be eligible for NHS continuing healthcare. This means that care services to meet your assessed needs will be provided and funded by the NHS.

The National Framework for Continuing Healthcare and NHS-funded Nursing Care 2009 (revised) sets out the eligibility criteria and the assessment process for accessing NHS continuing healthcare funding. Following a multi-professional

assessment of your needs the Primary Health Care Trust that your GP is registered with will decide whether or not you are eligible for NHS continuing healthcare.

If you are eligible your care will be provided free of charge to you in any setting where your assessed needs can be met. In your own home this means that the NHS will fund all the care required to meet your assessed needs. In a care home the NHS makes a contract with the home and pays the full fees for both your care and accommodation.


Specialist help for people with learning disabilities

Occupational therapy

The SILCS Sensory Impairment Service aims to create opportunities if you have sensory impairment needs, to help build your confidence and self-esteem, develop communication skills, promote independent living and help you or the person you care for develop mobility skills.

Sensory Impairment Lincolnshire County Service BID Services, 7 Checkpoint Court, Sadler Road, Lincoln LN6 3PW T: 01522 848295E: [email protected]://www.silcs.org.uk/contact.html

Occupational therapists can help you lead a more productive, active, and independent life using a variety of methods, including the use of adaptive equipment. They can assess your home for hazards and point out things that contribute to falls.

Visiting you at home, an occupational therapist will be able to suggest adaptations that will improve your mobility. Perhaps handrails up stairs would be useful? Would a ramp up to your front door help if you are in a wheelchair?

Alternatively, we can help you find equipment and advice to stay independent at home. You can use our supported self assessment tool at www.my-choice-lincolnshire.com/smartassist/lincolnshire.

We also have smart care clinics which can offer you a friendly equipment assessment and advice service. For more information please contact the Customer Service Centre on 01522 782155.

Major alterations such as fitting a downstairs bathroom or widening doorways could be paid for with a Disabled Facilities Grant (DFG).

Contact details for Tess CIC192 Moulton Chapel Road, Moulton ChapelSpalding PE12 0XDTel: 07907 162064www.tess-cic.org.uk

An occupational therapist will talk you through any new equipment you may be given, as well as help you apply for funding for major adaptations, if you need them. To start the ball rolling, contact us and explain your circumstances. An assessment of your needs will determine whether an occupational therapist will be the best person to help and what charges (if any) you can expect.


Disabilities and sensory loss

http://www.mychoicemycare.org.uk/i-need-help-with/disabilities-and-sensory-loss.aspx

If you have poor sight or hearing and are having difficulties with everyday living tasks such as preparing meals, using a telephone or getting out and about then we may be able to provide a number of services to help you. We will carry out an assessment of your needs and we will let you know if you are eligible for help such as

information or advice, or pieces of minor equipment to help you to manage in your home.

You may contact us to request an assessment of your needs by calling 01522 782155 or by email to [email protected].

Lincoln Cathedral

Care Select is also available to view on our website www.carechoices.co.uk For further information or to get your FREE copy of Care Select call us on 01223 207770

CAREIN DEPTH EDITORIAL INCLUDES:Exploring your care options – home care, extra care, care villages, care homes and dementia care options

Core specialisms – the not-for-profit sector, legal issues and essential contacts

Paying for care – benefits, self-funding advice, pros and cons of equity release

WHETHER YOU ARE CONSIDERING CARE IN YOUR OWN HOME, IN A HOUSING WITH CARE DEVELOPMENT OR A CARE HOME, CARE SELECT WILL BE ABLE TO HELP BY TAKING YOU THROUGH EACH STEP TO FINDING THE MOST APPROPRIATE CARE.

V i s i t www . c a r e c h

o i c e s . c o .u k f o r f u

r t h e r a s si s t a n c e w

i t h y o u r s e a r c h f o

r c a r e

page 67

page 79

page 76

page 68

page 64

page 62

page 65

page 80

page 60

V i s i t w ww . c a r e c h o i c e s . c o . u k f o r f u r t h e r a s s i s t a n c e w i t h y o u r s e a r c h f o r c a r e

Alzheimer’s Society recently (26 March) published Dementia 2012, its most comprehensive review of how well our country supports those people with the condition. The results clearly show that people in the UK are still not living well with dementia. Almost half a million people are battling depression, loneliness or anxiety as they struggle with little support. The general public also revealed major concerns. 75 per cent of people without dementia said they do not think society is geared up to deal with the condition. One third of people with dementia live in a care home and at least two thirds of care home residents in the UK have dementia. Alzheimer’s Society wants care home staff to understand a lot about their residents and know what helps them cope and enjoy the best quality of life every day. Ensuring quality care for those living in care homes is central to

improving services for people with dementia. Launched on the same day as Dementia 2012, the Prime Ministerial Challenge marks a turning point in the fi ght against dementia. Doubling funding for research, tackling diagnosis and calling for a radical shift in the way we talk, think and act on the condition will help to transform lives. On care homes David Cameron is focusing on improving the quality of care. Ten care providers, like Bupa and Barchester Healthcare, have come together to set out what good dementia care should look like, pledging to live up to these standards and providing a good practice example for other care homes. In the near future a Care and Support White Paper will be published which will shine a light on the quality of care in every care home including feedback from family and friends.

The treatment of people with dementia is possibly the biggest challenge facing social care professionals. Jeremy Hughes, Chief Executive of Alzheimer’s Society, looks at the national picture and outlines what to look for when searching for dementia care options.

C H O O S I N G A N D F U N D I N G C A R E | 0 8 0 0 3 8 9 2 0 7 7

CARE el cts eH E L P L I N E

Advice for older people

As a population we are living

longer, more active

lives and we value our

independence for as

long as we possibly can.

Many of you will have read

a lot about social

care in the newspapers and

seen news reports on

television. Social care is

rarely out of the headli

nes

as politicians debate ho

w to provide care for more

and more people. Lots of im

portant decisions

will need to be taken in t

he coming years as the

Government seeks a solution th

at will enable us all

to continue to live our

lives with the right level of

care available when we need it.

Homecare

For many people it is important to t

hem to stay

in their own, familiar surroundings near

to friends

and family. At the same time, retaining

our

independence is also v

ery important to many of

us. But that can also m

ean we need a little extra

help. Some carefully-chosen hom

ecare (sometimes

known as domiciliary care) can often

be the perfect

solution to getting a lit

tle help whilst retaining a

good level of personal

freedom.

Why choose homecare?

Reasons for choosing h

omecare can vary.

Sometimes after a stay in hospit

al, someone might

fi nd they need some help whilst they re

cuperate.

Others can fi nd that a lo

ng-term condition or

disability means they c

an no longer cope and

they

Mike Padgham, Chair of th

e United Kingdom Homecare Assoc

iation,

explains how using the s

ervices of a home carer can

help us to stay indepen

dent.

home care | housing with care | care homes

Summer 2012 - Autumn 2012 // Issue 22

CAREAdvice for older people

CARE el cts eH E L P L I N E

the definitive guide to arranging care for self-funding older people


Keeping people safeSafeguarding vulnerable adults

Safeguarding and protecting vulnerable adults from abuse or neglect has traditionally been seen as a major role of those working in the social care sector. Now, more than ever given recent cases that have made national news, it is becoming an issue for everyone in society, not just for those people who have a professional responsibility to safeguard. Far too many vulnerable adults suffer abuse, neglect and worse, often at the hands of relatives and carers, those who you would least expect to treat them in that way. A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves, or protect themselves from harm or from being exploited.

Some people are more vulnerable than others because they are old and frail, or have a sensory impairment, a disability, a mental health problem, or have some form of illness. This means they may have difficulty in making their wishes and feelings known and this may make them vulnerable to abuse. It may also mean that they are not able to make their own decisions or choices. A person may also be vulnerable because of a temporary illness or difficulty.

What is adult abuse? Abuse is when somebody or some people do or say things to you or somebody else that makes you or them feel threatened or frightened. It is

mistreatment by somebody or some people that violates a person’s human and civil rights.

It may be neglecting a person’s needs, treating somebody disrespectfully or causing physical harm. It may be an isolated incident or it may be repeated incidents. It may be that the abuse is deliberate or it may be unintentional and due to ignorance or lack of training or understanding. It may be that a person is at risk of abuse or being abused in several ways.

It can happen anywhere - in a care home or a care home with nursing, a hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street.

Forms of abuse could be physical, sexual, psychological, emotional or financial. It could also cover the issues of neglect and institutional abuse ‒ where the abuse affects more than one person within an organisation or a service and is not addressed by the service’s management. This can be repeated incidents of neglect or poor standards of care that are being ignored. It may be that you are not treated with the dignity and respect that you deserve.

Who might be causing the abuse?Anyone may be an abuser. It may be somebody you know well or it may be a stranger. It may be more than one person. It might be a family member, a friend, a neighbour, a paid or voluntary carer, a nurse, a social worker, a GP, a visitor to your home, or somebody who you don’t know. If you live in a residential setting or visit a day centre, it may be another user of that service, a visitor, or a carer.

What should you do if you suspect abuse or are worried about abuse?Doing nothing is not an option. Lincolnshire County Council operates a zero tolerance of all forms of abuse. All adults should be able to live their lives free from fear and harm.

Your course of action will depend on the situation.

If you or the person you are concerned about is in danger and immediate action is required you


Safeguarding vulnerable adults continued

should ring the emergency services on 999.If you or the person you are concerned about

is not in immediate danger, you should ring our Customer Services Centre on 01522 782155.

You will be able to speak to a sympathetic adviser who will listen to your concerns and take them seriously. They will offer support and direct your concerns to a specialist worker who will arrange to meet with you.

You may have a relative, friend or independent advocate present if you wish. Together you will discuss the issues and together you will agree a plan to keep you as safe and independent as possible. You will be able to have a copy of this plan. We will agree further contact as is needed.

We may involve other agencies to help support you safely, but we will agree this together. Where the abuse is a crime, the police need to be involved to prevent other people from suffering as well. We will jointly help to support you.

We will listen to your concerns and take them seriously. We will treat you with dignity and respect at all times. Our main aim will be to help you to live

safely whilst maintaining the maximum possible level of independence, choice and control.

If the abuse is also a crime such as assault, racial harassment, rape or theft you should involve the police to prevent someone else from being abused. If the police are involved we will work with them and with you to support you.

If you are worried about contacting the police you can contact us to talk things over first.

When you suspect abuse in a residential care or nursing homeIf your concern is about someone who is in a residential or nursing home, please refer them to us, via the Customer Services Centre, tel: 01522 782155.

If you have concerns about the standards or application of regulations in a care home you should contact:

The Care Quality CommissionCitygate, Gallowgate, Newcastle upon Tyne NE1 4PATelephone: 03000 616161Email: [email protected]

Keeping people safe continued

http://www.mychoicemycare.org.uk/i-need-help-with/keeping-people-safe.aspxhttp://www.mychoicemycare.org.uk/i-need-help-with/keeping-people-safe.aspx

Stamford skyline







and funding care.





Lincolnshire NHS Patient Advice and Liaison Service (PALS)

Making a complaint about care services

and support, listen to concerns, suggestions or queries, help to sort out concerns or problems quickly, and provide information on local services. PALS also aims to use the patient experience to help shape and improve local health services. PALS can be contacted on: 0845 602 4384, or email: [email protected].

can also make comments and suggestions about possible improvements to your surroundings and the services provided.

Making a complaint should not be difficult for you. By law, every care home and social care service must have an efficient procedure for dealing with complaints. You should have no fear of raising an issue, nor suffer any detriment to your care or support for doing so. Ask for a copy of the service’s complaints procedure so that you know what you need to do and how they will deal with your complaint.

This aims to provide a confidential on-the-spot service for the population of Lincolnshire who use services provided by Lincolnshire Community Health Services and NHS Lincolnshire.

PALS is a service for patients, their families, carers and members of the public. PALS aims to offer advice

All organisations need to know how they are performing. They are happy to receive your feedback on their service whether they are compliments or complaints. Feel free to tell them what you think and your comments can be used constructively to improve the service.

If you do need to make a complaint you should feel able to complain about any aspect of your care that affects your happiness or comfort. This could be about the way you are treated by a staff member or the quality of the food you are served. You

There are many ways to get in touch if something is right or you feel unhappy and need further support

and advice. The following section details the different ways you are able to do this.

Getting in touch or getting involved


Getting in touch or getting involved continued

Lincolnshire Local Involvement Network (LINk)/ HealthWatch Lincolnshire

Making a complaint about care services continued

Lincolnshire LINk is a network bringing together local people, organisations and groups who want to improve health and social care services throughout the County. The LINk gives everyone in our community the chance to express their views and relate their experiences of local health and social care services.

As part of the Government’s on going health and social care reforms, the LINk will evolve into a local Healthwatch from October 2012.

The new HealthWatch body will be an independent group of volunteers representing the public. It will not only react to feedback from patients and service users to resolve issues

If you are concerned about the care that you, a friend or a relative is receiving, it makes sense to speak to the manager before you take any further action. The problem may be resolved quite easily once they are made aware of it.

However, if you need to make a formal complaint, you should initially contact the registered owners of the service. They have a duty to respond to any complaints made. If your complaint is about a breach of regulations, contact

and signpost for further assistance, but will also proactively monitor the quality of services to promote improvements for children and adults in health and social care. HealthWatch will also provide information and advice to people who need to make choices about the services they access. From spring 2013 they will also offer an independent complaints advocacy service.

If you would like more information please contact Lincolnshire LINk/HealthWatch Lincolnshire. Telephone: 01522 705190Email: [email protected]: www.lincolnshirelink.org.uk

the Care Quality Commission on 03000 616161.If we have arranged and funded your care,

another option is to complain to your social worker, care manager or the Complaints Officer at the following address:

Lincolnshire County Council Corporate FeedbackPO Box 841Lincoln LN1 1ZE

Care home contracts for self-funding residents

If you are self-funding your care and have a contract with your care provider, it is important to speak to solicitors with experience in this field. Any contract should explain: the cost of care, what services are included in the price and how often this is reviewed; what complaints procedure is in place; what your rights are and the obligations of the care provider under the contract; the procedure for cancelling a contract and the administering of medication.

If you have any further queries with regard to care homes in Lincolnshire, please contact the Customer Service Centre on 01522 782155. For further advice and information, call this Directory’s independent advice line: 0800 38 92 077 provided by FirstStop Advice.


Self-funding advice

What is a self-funder?

What options are available to me as a self-funder?

If you have capital or savings of more than £23,250 you will have to pay for any care services you require but you are still entitled to an assessment of your needs by us.

If you have assets of less than £14,250 you will be entitled to assistance with your funding from us. Between these two figures, a sliding scale operates whereby you must pay £1 per week for each £250 you have above the lower figure.

Before you think about the likely costs of any care and support, it is important that you get information and advice about the options open to you, both regarding the type of services that might suit you, and whether your local council might contribute to the costs. If you don’t you may make

poor decisions about either the care you organise or how you pay for it or both.

MyChoiceMyCare.org.uk will feature a financial calculator under the ‘Information, Legal and Financial Issues’ lozenge from the end of 2012. This function will allow you to determine exactly how much you may have to contribute towards your care fees in the privacy of your own home. If you are a friend, relative or carer this facility will also give you the opportunity to help someone calculate their liability towards paying for care before an assessment is conducted. You can find this link here: http://www.mychoicemycare.org.uk/i-need-help-with/information,-legal-and-financial-issues.aspx

If you are paying for the full cost of your support needs, you are known as a ‘self- funder’ which means:

• you have chosen not to ask us for support; or

• you have been assessed but do not meet our eligibility criteria; or

• You can still contact us and ask for an assessment of your needs; they can help you to identify your support and outcomes to help you plan for your support needs.

• You can have a financial assessment even if you think that we will not make a contribution to your support needs.

• You may find that you are entitled to support with the costs or be entitled to benefits you are currently not receiving.

• you have been assessed as eligible for support but are moving to a care home and will not qualify for help with the fees because your income, savings or capital assets exceed £23,250 (please note this capital limit usually changes every April), or you are eligible for care and support at home but due to your level of capital/savings or income you have been assessed to pay the full chargeable cost or the maximum charge, and you have therefore decided to fund your care and support yourself.

• If you have to pay the full cost of your support, we can offer information, advice and guidance on support and opportunities available to you.

• We can offer information, advice and support to some people to help to try to regain your independent living skills through the use of equipment and technology.

• We can advise you on the cost of your support needs and how much your support needs are likely to cost; our advice could help you save money.

Information,legal and financial issues


Information, legal and financial issues continued

What options are available to me as a self-funder? continued

• If you have a carer, your carer is entitled to a carer’s assessment.

• We can offer information, advice and guidance on preventative services; we have a number of services within the community that can support your health and well being ‒ see First Contact, Excellent Ageing.

• Reablement ‒ you could be eligible to time limited support especially after being in hospital, having a fall etc.

It is important to make sure that you find out as much as possible before making care funding decisions.


Assuming you will be moving into care and you meet the eligibility criteria, you may be entitled to some of the following financial assistance and support:

Twelve-week property disregard If your former home is included in your financial assessment but your other capital is less than £23,250, and your income is not enough to meet your care home fees, we will help with the cost during the first twelve weeks of permanent care provided we agree that care is needed.

Deferred Payment Agreements After the twelve-week property disregard period, any financial help from us will be charged against the value of your home and recovered once your house has been sold. A legal charge will be placed on your home, and there will be some legal and administrative costs incurred in the set up of the agreement, it is important to seek independent legal and financial advice in these circumstances. Please see the ‘Deferred Payment’ leaflet available from us for more information.

However, we may limit how much we will pay and it may affect your entitlement to pension credit if your property is not seen to be on the market and becomes treated as capital by the Department of Work and Pensions.

Attendance Allowance This is a non-means tested, non-taxable benefit from the Department of Work and Pensions paid at

the lower rate of £51.85 per week for those needing care by day or night, and at the higher rate of £77.45 per week for those needing care both during the day and night. Everyone can, and should, claim this benefit. Please note that entitlement to this benefit does change upon admission to care so it is important that you contact the Attendance Allowance unit with any change in circumstance to avoid any overpayments in benefit being made.

NHS community healthcareYou can receive community healthcare services in any setting, including your own home or in a care home. This care is usually provided by a community nurse and is free of charge. Healthcare services may also be provided by therapists and specialist nurses or through organisations such as Marie Curie or your local hospice. Again these services are free of charge.

NHS-Funded Nursing Care ContributionWhether you are a temporary or permanent resident, if you live in a care home that provides nursing >>


What options are available to me as a self-funder? continued

What will you have to pay for your care?

care you will be entitled to a non-means-tested NHS Nursing Care Contribution (currently £108.70 per week for the standard rate) towards the cost of your nursing care. This is paid directly to the home. Access to NHS continuing healthcare funding is through an assessment process to determine if you have a prime health need as set out in the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care 2009 (revised). If you are eligible for this funding the NHS will fund the cost of your care in any setting where your assessed needs can be met. This funding will cover the cost of your board and accommodation if you live in a care home. It is not means tested. However your eligibility to receive this funding will be reviewed by NHS staff on a regular basis and may be withdrawn following a review and a period of notice.

Do you have more than £23,250 in capital and savings?

What is ‘capital’?The value of your home is included when assessing capital unless:• Your partner or:• A relative who is over 60 or disabled or:• A child under 16 who you or a former partner

maintain still lives there.

NOWe will contribute financially towards your care costs.

How much?To work out how much we will pay, you must arrange a Community Care Assessment. This will define your care needs and how they will be best met and your financial situation. Whichever homes you consider must be able to meet these needs.

Your choice of care home will be limited to those that accept our funding level. More expensive homes will expect you to arrange a third party to ‘top-up’ the difference. You are not allowed to do this yourself if your capital is below £23,250.

If your capital is less than £14,250 and the home you choose charges fees that are within our

Running out of moneyIf your capital is likely to reduce to £23,250, you must let us know well in advance as we will step in and help with your care fees. We must conduct an assessment of your situation and will make a contribution - described below. If the home you have chosen charges more than this, you must find someone to help pay the difference ‒ a ‘top-up’ payment. Whoever does this, whether family or a benevolent charity, they should realise that they may have to pay this for some time. Alternatively, you would have to find a cheaper home.

Understanding your rights before moving into care is essential. There are a number of financial products and specialist companies who may be able to help. It is important to seek advice before committing yourself.

funding rate, your contribution will be assessed only on your income.

With capital between £14,250 and £23,250 you will be expected to contribute £1 per week for every £250 you have above £14,250.

YESArrange for a Community Care Assessment with us to define your care needs. Whichever homes you consider must be able to meet your assessed care needs.

If, apart from your property, your savings are less than £23,250, we can help with your care costs for the first twelve weeks. After this time, any money from us will be regarded as a loan under the Deferred Payment scheme and will need to be repaid once the scheme is terminated usually by way of the property being sold or the resident’s demise within the scheme’s payment terms to avoid interest charges. (Please see the Deferred Payments leaflet available from us for more information.)

Whatever your circumstancesRemember:• If your partner still lives at home, they will not be

means-tested. If you both have a private pension you can opt for only half to be considered when you are assessed.


>>


What will you have to pay for your care? continued

• Your assessment will be made up of two elements, a ‘care’ part and a ‘financial’ one.

• A nursing home will generally be more expensive than a residential home which only offers a personal care service.

Consider claiming:• Income support• Pension Credit

Definitely claim:• Attendance Allowance, worth either £51.85 or

£77.45 per week depending on your care needs.

Moving into a care home with nursing?• You will be eligible for the NHS Nursing Care

Contribution ‒ currently £108.70 per week.

Always seek advice:• Independent help is available to guide you

through your financial options. There may be a number of solutions to retaining your capital whilst paying for care.

The figures mentioned here may change over the life of this Directory. For current information, please contact us on 01522 782155.

Respite & short stays: If your stay is not expected to last for more than 56 days then there is a fixed flat weekly charge depending on your age and financial situation. See My Choice My Care for more details.

Lincolnshire County Council’s contribution to care costsLincolnshire County Council will pay the following rates if they are supporting you in a care home or care home with nursing. The rates shown will be reviewed in April 2013 and include an individual’s assessed contribution as well as the Council’s contribution.

The new expected rates are as follows:

Category of care

Older People Residential

Older People High Dependency

Older People Nursing

Mental Health Residential

Mental Health Nursing

Learning Disability Residential/Nursing

Physical Disability Residential/Nursing


Third party payments

If the care home you eventually choose costs more than the rate we usually pay for a person with your needs, someone will have to make up the difference. This extra payment is often referred to as a ‘top-up’ or ‘third party top-up’.

Except in limited circumstances, the law states that you are not allowed to make this additional payment yourself. The responsibility for this often falls to a member of your family or a benevolent sponsor such as a charity. Once this person or organisation has been confirmed, they must sign an agreement formalising the arrangement.

It is important that whoever agrees to do this for you is made aware that the amount could increase in the future and they must be confident any increases will be met. Should payments stop for any reason, you should seek help and advice from us immediately.

As the financing of care is a complex area, you are advised to contact us to ask for specific advice and individual guidance.


New Placements (£) - per week

391

432

416

407

417

457

503


Inspection and registration of care services

The Care Quality Commission registers, inspects and reviews all adult social care and healthcare services in England in the public, private and voluntary sectors. This includes care homes, care homes with nursing, home care agencies and NHS services, amongst others.

Since October 2010, all care providers have been registered under a new system, introduced by the Health and Social Care Act 2008, which will bring

adult social care, independent healthcare and the NHS under a single set of essential standards of quality and safety for the first time.

The Care Quality Commission will hold and publish up to date information about the compliance of health and social care providers with essential standards of quality and safely.

Following an inspection, each care home and home care agency is given a report of how it rates

How solicitors can help

A solicitor can give you impartial advice about wills, making gifts, estate planning and Powers of Attorney. Some can also offer guidance on immediate and long-term care plans, ensuring (if applicable) the NHS has made the correct contribution to your fees.

Lasting Powers of Attorney (LPA) allow you to appoint someone you trust to make decisions about your personal welfare, including healthcare and consent to medical treatment, and/ or your property and financial affairs. A LPA is only valid once registered with the Office of the Public Guardian. It allows for a person of your choice to make decisions on your behalf at a time when you may be unable.

The Court of Protection can issue Orders directing the management of a person’s property and financial affairs if they are incapable of managing their own affairs should they not have a LPA. The Court procedure is presently very slow and the fees are quite expensive so preparing a LPA is always advisable, providing you have somebody sufficiently trustworthy to appoint as your attorney.

An ‘advance directive’ allows you to communicate your wishes in respect of future medical treatment but it is not legally binding. You may instead wish to make a living will, properly known as an ‘advance decision’ setting out treatment that you do not want to receive in specified circumstances, which would legally have to be followed, even if you die as a result.

Any proposed gift out of your estate needs careful consideration of the benefits, risks and implications, particularly on any future liability for care costs or tax liability

Long-term care: whether you remain in your own home or move into sheltered or residential care, you may qualify for financial assistance in the form of social care and NHS-funded care and welfare benefits.

If you don’t have your own solicitor, ask family or friends for their recommendations. Contact several firms, explain your situation and ask for an estimate of cost and an idea of time scales involved. Many firms will make home visits if necessary and will adapt their communications to meet your needs. It’s important to find a solicitor who specialises in this area of the law.

Solicitors for the Elderly (SFE) are a national association committed to providing and promoting high-quality legal services for older people. Tel: 0870 067 0282 Web: www.solicitorsfortheelderly.com




Lincolnshire Care Association (LinCA)

Inspection and registration of care services continued

A Quality of Life and a Standard of LivingLincolnshire is one of the largest Counties in the UK. The historic City of Lincoln is home to one of the most stunning Cathedrals in the country that overlooks a rural landscape. The rolling hills of the Wolds and the popular market towns both inland and along the coast are reasons why people look to retire to this beautiful county.

As approximately 22% of Lincolnshire’s population are older people, and this figure is rising, there are understandably a large number of care providers who respond to a wide range of care and support needs.

Lincolnshire Care Association (LinCA) is a limited company by guarantee representing the interests of care providers from within the independent and voluntary sector in Lincolnshire.

LinCA is managed by a voluntary Board of Directors appointed by its members. Each Director

represents an alternative provision of care across the county. Together they represent the Association’s members at a variety of meetings with colleagues from within the health and social care sector to consider issues such as workforce and emergency planning, safeguarding, contracting and assessment of quality.

Benefits of membership includes cost efficiencies, training, networking and the opportunity to share good practice in order that together we can strive towards ensuring that the most vulnerable within our society have access to a good quality of life and standard of living.

For further information regarding Lincolnshire Care Association, its members and the benefits of membership visit www.lincolnshirecare.org.uk or contact the Administrator, Sarah Burgess on Lincoln (01522) 514444.


Lincolnshire County Council free guide

The Good Life GuideThe Good Life Guide has been developed to provide important information and advice to people of retirement age and over in Lincolnshire. The guide has been developed through partnership working between ourselves, NHS Lincolnshire, Lincolnshire Police and Age UK (previously called Age Concern).

The first edition of the guide was published in late 2008 with the second edition published in January 2010. The Good Life Guide is funded by the

Health & Well-being Fund.The wide variety of topics covered in the

handbook aim to help you stay secure and healthy throughout your retirement. The guide gives handy tips on a range of topics including how to make your home safer and crime prevention.

There is also general health advice ranging from information about healthy eating and suitable exercises to hints and tips for avoiding falls.

To obtain your free copy of the Good Life Guide please phone 01522 782172.

against national essential standards of quality and safety. Each service’s report can be seen on the Care Quality Commission website: www.cqc.org.uk

The focus of an inspection is on the standards of care that people who use the service receive and whether they are happy with their care. Virtually all inspections are unannounced.

When considering a care service, it’s always a good idea to check their report on the Care Quality

Commission website: www.cqc.org.ukFor any enquiries or to register a concern or a

complaint, contact the Care Quality Commission by telephone: 03000 616161 or by email: [email protected]

The Care Quality Commission Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA


Useful local contacts

Age Care Advice Tel: 07772 992732 Email: [email protected]

Adult Social Care Customer Service Centre Tel: 01522 782155

Adults Supporting AdultsIs a charitable organisation offering a range of community based services, including day time provision, respite and extended stay visits to learn new skills. For more information please contact Tel: 01529 416270 Email: [email protected]

Age UK Boston & South HollandCounty Hall, Market Place, Boston PE21 6DY Tel: 01205 364161Email: [email protected]

Age UK KestevenCouncil Offices, Eastgate, Sleaford NG34 7EB Tel: 01529 302843Email: [email protected]

Age UK LincolnThe Day Centre, 23 Sixfield Close, Lincoln LN16 0EJ Tel: 01522 696000Email: [email protected]/lincoln

Age UK LindseyThe Old School House, Manor House Street Horncastle LN9 5HF Tel: 01507 524242Email: [email protected]

Age UK Spalding DistrictJohn van Geest Day Centre, 1 The Meadows, Park Road, Spalding PE11 1XR Tel: 01775 720305Email: [email protected]

Alzheimer’s Society Lincolnshire15 Sixfield Close, Lincoln LN6 0EJ Tel: 01522 692681 Fax: 01522 697896Email: [email protected]

British Red CrossUnity House, 22 Tollemache Road South Spittlegate Level, Grantham, Lincs NG31 7UH Tel: 0845 054 7171 www.redcross.org.uk

Carers Connect 23 Sixfield Close, Lincoln LN6 0EJ Tel: 01522 812830 Email: [email protected]

Carers Team at the CSC Witham Park House, Waterside South, Lincoln LN5 7JN Tel: 01522 782224 Email: [email protected]

Crossroads - Caring For Carers - South Humber Ltd 18 Hainton Avenue, Grimsby DN32 9BB Tel: 01472 345842Email: [email protected]

Deaf LincsAnnex A, County Offices, Eastgate, Sleaford Lincs NG34 7EB Tel: 01522 554932

Disability Lincs Ancaster Day Centre, Boundary Street, Lincoln LN5 8NJ Tel: 01522 870602 Email: [email protected]

Headway Lincolnshire Headway is the UK’s leading brain injury charity. Helpline: 07702 602386Information helpline: 0808 8002244Mon-Fri 9.00am - 5.00pm

ICES Orchard House, Orchard Street, Lincoln LN1 1ES Tel: 01522 553959 / 01522 554175Email: [email protected]

Integrated Learning Disability TeamBrumby Resource Centre, East Common Lane Scunthorpe DN16 1QQ Tel: 01724 298222

Useful contacts


Useful contacts continued

Useful local contacts continued

Lincoln and Lindsay Blind Society Bradbury House, Ramsgate, Louth LN11 0NB Tel: 01507 605604 Email: [email protected]

Lincolnshire Association of People with Disabilities (LAPD)Ancaster Day Centre Boundary Street Lincoln LN5 8NJ Tel: 01522 530301

Boston OfficeTel: 01205 351189Email: [email protected]

Lincolnshire Home Improvement AgencyCustomer Relations, Mercury House, Willoughton Drive, Foxby Lane Business Park, Gainsborough, Lincolnshire DN21 1DY Tel: 0845 450 9115Email: [email protected]

Lincolnshire Integrated Community Equipment Service (ICES)Tel: 0845 121 2031

Lincolnshire Patient & Advice Liaison Service (PALS) Oak House, Witham Park, Waterside South Lincoln LN5 7FB Tel: 0845 602 4384 or email: [email protected]

MS SocietyFreephone helpline for the National MS Society. They can provide details for Lincolnshire MS Societies. Tel: 0808 800 8000

Boston & South Holland BranchTel: 01205 724550 Email: [email protected]

North Hykeham Tel: 01522 838220 Email: [email protected]

Mencap Grantham Office The Cree Centre, Aire Road, Grantham, Lincs NG31 7QP Tel: 01467 566050 Email: [email protected]

Lincoln Office Community Centre, Croft Street, Lincoln LN2 5AX Tel: 01522 536765 Email: [email protected]

Penderels Trust Aims to assist people with all aspects of independent living. Ground Floor, Global House Allenby Industrial Estate, Crofton Close Lincoln LN3 4NL Tel: 01522 529 300 Fax: 01522 529 888 Email: [email protected]

RethinkSkegness CMHT, 17 Lumley Avenue, Skegness PE25 2AP Tel: 01754 610509 Email: [email protected]

Samaritans 17 Hungate, Lincoln LN1 1ES Tel: 08457 909090 Email: [email protected]

Sensory Impairment Lincolnshire County Service (SILCS)BID Services, 7 Checkpoint Court Sadler Road, Lincoln LN6 3PW Tel: 01522 848295 Minicom: 0121 2466101Email: [email protected]

South Lincolnshire Blind Society Elmer House, Finkin Street, Grantham, Lincolnshire NG31 5QZ Tel: 01476 592775 Email: [email protected]

Supporting People Supporting People fund housing-related support services across Lincolnshire to help people live more independently in their homes. Room 3A, Orchard House, Lincoln LN1 1BA Tel: 01522 782155Email: [email protected]

Total Voice Advocacy5 Saxilby Enterprise, Skellingthorpe Road, Saxilby, Lincoln LN1 2LR Tel: 01522 706580 Email: [email protected]

Useful national contacts

Useful contacts continued

Action on Elder Abuse (AEA) Works to protect, and prevent the abuse of, vulnerable older adults. Helpline: 0808 808 8141www.elderabuse.org.uk

Age UK (the new, combined, Age Concern and Help the Aged) National helpline: 0800 169 8787 www.ageuk.org.uk

Association of Charity OfficersA national umbrella body for benevolent charities. Tel: 01707 651777www.aco.uk.net

British Institute of Learning Difficulties (BILD) Committed to improving the quality of life for people with a learning disability. Tel: 01562 723 010www.bild.org.uk

Carers UKThe voice of carers. Tel: 0207 490 8818www.carersuk.org

Counsel and CareAdvice and help for older people. Tel: 0845 300 7585www.counselandcare.org.uk

Elderly Accommodation CounselHelp older people make informed choices about meeting their housing and care needs. Free advice line: 0800 377 7070 www.housingcare.org

FirstStop AdviceAdvice and information on all aspects of care, accommodation, housing, finance and rights for older people. Care Advice Line: 0800 389 2077Finance Advice Line: 0800 310 2011www.firststopadvice.org.uk

Friends of the ElderlyA charity that supports older people who have a range of practical needs. Tel: 0207 730 8263www.fote.org.uk

IndependentAgePledges to tackle social isolation by getting older people online and supporting them in their homes. Tel: 0207 605 4200www.independentage.org.uk

Mencap National Helpline 123 Golden Lane, London EC1Y 0RT Tel: 020 7454 0454 Email: [email protected]

National Association for Providers of Activities for Older People (NAPA)Promotes the importance of activities for older persons. Tel: 0207 078 9375www.napa-activities.co.uk

Parkinsons Society Parkinson’s UK, 215 Vauxhall Bridge Road, London SW1V 1EJ Tel: 0844 225 3620 Email: [email protected]

Registered Nursing Home Association (RNHA)Campaigns for high standards in nursing home care. Tel: 0121 451 1088www.rnha.co.uk

Relatives and Residents Association, TheExists for older people needing, or living in, residential care and the families and friends left behind. Advice line: 0207 359 8136www.relres.org

United Kingdom Home Care Association (UKHCA)Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. Helpline: 0208 288 5291www.ukhca.co.uk


Our care homes and nursing homes are unique and we're proud to offer consistently high standards of service and care. In a Four Seasons Health Care home, we consider the individual and ensure that thecare they receive has been designed with them in mind, with the emphasis on enhancing their well being.We are able to provide a range of care options including residential, nursing and dementia care services forboth long stay and short stay respite service users.

To contact one of our homes directly or for further information please visit www.fshc.co.uk

That’s why we’re one of the UK’s leading healthcare providers

Willoughby Grange Care HomeWilloughby Rd, Boston, Lincolnshire PE21 9EG T: 01205 357836 E: [email protected]

The Elms Care HomeElm Drive, Louth, Lincolnshire LN11 0DE T: 01507 350100 E: [email protected] Lodge Care HomeYarborough Road, Skegness, Lincolnshire PE25 2NX T: 01754 610320 E: [email protected]

Doulton Court Care HomeAlford Road, Sutton-on-sea, Lincolnshire LN12 2HF T: 01507 441026 E: [email protected]

Woodview Care Home (Elderly Care) 127 Lincoln Road, Branston, Lincoln, Lincolnshire LN4 1NT T: 01522 790604 E: [email protected]

Greenwood Care Home (Young Physically Disabled)127 Lincoln Road, Branston, Lincoln, Lincolnshire LN4 1NT T: 01522 790604 E: [email protected]




Service User Bands


ASHRIDGE 14 Tower Road, Boston PE21 9ADTel: 01205 366922 OP LDA YA

FRAMPTON HOUSE RESIDENTIAL CARE HOMEWest End Road, Frampton, Boston PE20 1BTTel: 01205 724216 Advert page 55 OP D

FRANKLIN’S LODGE 120-122 High Street, Boston PE21 8THTel: 01205 311925 MH

GARDENS RESIDENTIAL HOME, THE 88 Sleaford Road, Boston PE21 8EYTel: 01205 359797 OP D

MANOR GATE CARE HOME 190 Causeway, Wyberton PE21 7BSTel: 01205 366260 OP D

MINSTRELS RESIDENTIAL HOME, THEMain Road, Wrangle, Boston PE22 9AJTel: 01205 870910 OP D

OLD RECTORY, THE Main Road, Stickney PE22 8AYTel: 01205 480885 OP D PD

ELMWOOD HOUSE NURSING HOME88 Sleaford Road, Boston PE21 8EY Tel: 01205 369235 OP PD

GEORGIANS (BOSTON) LTD, THE 50 Wide Bargate, Boston PE21 6RYTel: 01205 364111 OP D PD MH SI

HUNTERS CREEK CARE HOME130 London Road, Boston PE21 7HBTel: 01205 358034 Advert Inside Back Cover OP D PD YA

RALPHLAND CARE HOMERalphs Lane, Frampton, Nr Boston PE20 1QU Tel: 01205 722332 Advert page 55 OP D PD LDA MH YA

SKIRBECK COURT 55a Spilsby Road, Boston PE21 9NUTel: 01205 361444 Advert Inside Front Cover OP

VAUXHALL COURT CARE HOME Vauxhall House, Frieston Road, Boston PE21 0JWTel: 01205 354911 OP D MH

WESTFIELD CARE HOME34 Sleaford Road, Boston PE21 8EUTel: 01205 365835 OP D LDA YA

WILLOUGHBY GRANGE CARE HOME Willoughby Road, Boston PE21 9EGTel: 01205 357836 Advert page 53 OP D

WOODLANDS COURT CARE HOME Boston Road, Kirton, Boston PE20 1DS Tel: 01205 723355 OP D

MEADOWS EDGE Wyberton West Road, Boston PE21 7JUTel: 01205 353271 Advert page 55 OP D

RALPHLAND CARE HOMERalphs Lane, Frampton, Nr Boston PE20 1QUTel: 01205 722332 Advert page 55 OP D PD LDA MH YA

ST JOHN’S NURSING HOME White House Lane, Boston PE21 0BETel: 01205 366059 OP D

Boston care homes

Boston care homes with nursing

Boston


Frampton House,

West End Road,

Frampton,

Boston,

PE20 1BT

Tel: 01205 724 216

Web: www.framptonhouse.co.uk



For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

We provide you with information on care, accommodation, funding and rights. A personalised report can be generated providing details of all options that meet your criteria.

Boston Church

White GablesWhere quality of life counts Members of

The RNHA

At Meadows Edge Care Home, our dedicated, fully trained staff recognise the importance of privacy and independence. We are a friendly, professional, residential care home specialising in care of the elderly, and also all forms of dementia.

01205 353 271 01205 316 [email protected]

www.meadows-edge.co.uk

Ralphland Care HomeRalphs Lane, Frampton, Nr Boston, Lincolnshire PE20 1QU

• Set in open fields with a continually changing picturesque agricultural landscape.• A purpose built, 34 bedded residential, Respite and Day Care home for older people.• Dedicated private wing within the home, which has its own en-suite bathrooms. • Encouragement to personalise their room to create a “home from home” atmosphere. • Catering for all dietary requirements, with well-balanced home cooked meals. • Regular visits from a chiropodist, in-house hairdressing salon, regular church services.• Monthly entertainment and daily activities run by our activities coordinator. • Residents enjoy outings to local attractions and families are welcome to join us.

Telephone: 01205 722332 • www.hopehealthcare.co.uk



Service User Bands



GainsboroughBLENHEIM CARE CENTRE Hemswell Cliff, Gainsborough DN21 5TJTel: 01427 668175 Advert below OP PD YA

CHESTNUT HOUSE 62 High Street, Marton DN21 5AWTel: 01427 718272 MH YA AD

FOXBY COURT Middlefield Lane, Gainsborough DN21 1QRTel: 01427 613376 Advert Inside Front Cover OP

KINGSWAY CLAYTON HOUSE RESIDENTIAL CARE HOME 9-11 Lea Road, Gainsborough DN21 1LWTel: 01427 613730 OP LDA

MANOR RESIDENTIAL HOME, THE The Green, Scotter, Gainsborough DN21 3UDTel: 01724 764884 OP MH

MILL HOUSE, THE Cliff Top, Ingham, Lincoln LN1 2YQTel: 01522 730153 LDA YA

WHITE GABLES CARE HOME 21 Willington Road, Kirton, Boston PE20 1EPTel: 01205 723874 Advert page 55 OP D SI

WILLOUGHBY GRANGE CARE HOME Willoughby Road, Boston PE21 9EGTel: 01205 357836 Advert page 53 OP D

NORTH WARREN HOUSE North Warren Road, Gainsborough DN21 2TUTel: 01427 612171 OP

OLD RECTORY, THE Sturton Road, Saxilby, Lincoln LN1 2PGTel: 01522 702346 Advert below OP D

OWLS BARN 47-49 High Street, Marton, Gainsborough DN21 5ALTel: 01427 718842 OP D LDA MH

WOODLANDS COURT CARE HOME Boston Road, Kirton, Boston PE20 1DS Tel: 01205 723355 OP D

Gainsborough care homes

Boston care homes with nursing continued

Blenheim Care Centre

• Care home with nursing • Physiotherapy • Long

stay, short stay, respite & day care • Independent

Living Training • Pets by arrangement • Own GP if

required • Own furniture if required • Close to local

shops • Minibus or other transport • Daily activities/

trips out • Lift • Wheelchair access • Gardens for

residents • Residents’ kitchenette • Phone point in

own room/mobile • Television point in own room

Hemswell Cliff, Gainsborough DN21 5TJ

Contact Nicola Walker on 01427 668175 to find out more

• Warm, friendly environment• Independence and dignity maintained • Freshly prepared meals with dietary needs catered for • Entertainment and activities provided • Visitors welcome at any time• Short breaks, day care and respite care offered• Committed staff team providing a high quality of care

Sturton Road • Saxilby • Lincoln • LN1 2PG Telephone: 01522 702346 • Fax: 01522 702346 • Email: [email protected]




Service User Bands


Gainsborough care homes continued

BLENHEIM CARE CENTRE Hemswell Cliff, Gainsborough DN21 5TJTel: 01427 668175 Advert page 56 OP PD YA

BLYTON COURT3 Laughton Road, Blyton, Gainsborough DN21 3LGTel: 01427 628791 PD MH YA

CHEYNE HOUSE CARE HOME Main Street, North Carlton, Lincoln LN1 2RRTel: 01522 730078 Advert below and page 64 OP D

DROVERS CALL186 Lea Road, Gainsborough DN21 1ANTel: 01427 678300 OP D PD

ELIOT HOUSECrooked Billet Street, Morton,Gainsborough DN21 3AHTel: 01427 617545 OP D PD MH

FERNDENE CARE HOME Parksprings Road, Gainsborough DN21 1NRTel: 01427 810700 OP D

REDCOTE RESIDENTIAL HOME23 Gainsborough Road, Lea, Gainsborough DN21 5HR Tel: 01427 615700 OP

ST OGGS14 Front Street, Morton, Gainsborough DN21 3AATel: 01427 617173 MH YA AD

FOXBY HILL CARE HOMEFoxby Hill, Gainsborough DN21 1PNTel: 01427 611231 OP D PD YA

GABLES MANOR Ingleby, Saxilby, Lincoln LN1 2PQTel: 01522 704250 LDA

GROSVENOR HOUSE CARE HOME19 Back Street, East Stockwith,Gainsborough DN21 3DL Tel: 01427 616950 Advert page 57 OP D PD YA

HOLLY TREE LODGE CARE HOME3 Eastgate, Scotton Gainsborough DN21 3QRTel: 01724 762537 Advert page 58 OP D PD LDA

HOWSON CARE CENTREMarton Road, Willingham-by-Stow DN21 5JUTel: 01427 788283 OP D LDA MH YA

LAUGHTON CROFT CARE HOME WITH NURSING Gainsborough Road, Scotter Common,Gainsborough DN21 3JFTel: 01724 762678 OP D PD MH SI YA AD

TIGH BRUADAIR Summer Hill, Gainsborough DN21 1HQ Tel: 01427 611541 LDA YA

WISPINGTON HOUSE 41 Mill Lane, Saxilby, Lincoln LN1 2QDTel: 01522 703012 OP D PD YA

Gainsborough care homes with nursing

Cheyne House Care Home is one of the best care homes inLincolnshire and is registered for residential, nursing and dementia sufferers. NHSLincolnshire Care Home Assessment awarded the home an excellent score of 97%

The Deprivation of Liberty Safeguarding team, on behalf of NHS Lincolnshire, used the homeas a benchmark for auditing other care homes and awarded a rating of ‘excellent’ in all areas.

Cheyne House Care Home: Main Street, North Carlton, Lincoln, Lincolnshire, LN1 2RRTelephone/Fax: 01522 730078 • Mobile: 07780685075 • Email: [email protected]

It is in your best interest to visit Cheyne House prior to making any decisions for yourself or your loved ones.

rated as 97% excellent




Service User Bands


GranthamAVERY LODGE 37 Beacon Lane, Grantham NG31 9DNTel: 01476 590674 OP D PD

AYRSHIRE HOUSE 24-26 Main Road, Long Bennington, Newark, Nottinghamshire NG23 5EHTel: 01400 281971 LDA

BELVOIR HOME CARE HOME Brownlow Street, Grantham NG31 8BETel: 01476 565454 OP D

BIRCHWOOD RETIREMENT HOME 6-8 Dudley Road, Grantham NG31 9AATel: 01476 562042 OP D

CASTLEGATE HOUSE RESIDENTIAL HOME49 Castlegate, Grantham NG31 6SNTel: 01476 560800 OP D

CAYTHORPE RESIDENTIAL HOME77 High Street, Caythorpe, Grantham NG32 3DPTel: 01400 272552 Advert page 61 OP D

CHANDOS HOUSE Gorse Road, Grantham NG31 9LHTel: 01476 562393 Advert Inside Front Cover OP

FAIRVIEW FARM Gloucester Road, Grantham NG31 8RJTel: 01476 570507 LDA

GREGORY HOUSE Welby Gardens, Grantham NG31 8BNTel: 01476 562192 Advert Inside Front Cover OP

HARROW STREET, 18 Grantham NG31 6HFTel: 01476 574429 OP PD LDA SI YA

NEWTON HOUSE CARE HOME148 Barrowby Road, Grantham NG31 8AFTel: 01476 452172 Advert page 61 OP D PD MH YA

ST EDMUNDS NURSING HOMEWorcester Road, Grantham NG31 8SF Tel: 01476 576811 OP PD YA

BELTON LODGE NURSING HOME213 Belton Lane, Grantham NG31 9PWTel: 01476 579798 OP

HARROWBY LODGE NURSING HOME4 Harrowby Lane, Grantham NG31 9HXTel: 01476 568505 OP D PD YA

KINGS COURT NURSING HOME Church Street, Grantham NG31 6RRTel: 01476 576928 OP PD LDA YA

Grantham care homes

Gainsborough care homes with nursing continued

Grantham care homes with nursing

MANOR NURSING HOME, THEDog & Duck Lane, Morton,Gainsborough DN21 3BBTel: 01427 612796 OP D MH

MIDDLEFIELD HOUSE NURSING HOMEMiddlefield Lane, Gainsborough DN21 1TYTel: 01427 615577 LDA YA

61






and funding care.





Visit LCC’s Adult Social Care’s site: www.mychoicemycare.org.uk for help and information

Belton House from the park

From the moment my mother and I first visited her

Barchester home, we knew we had found somewhere

pretty special. Elegant surroundings, delicious

food and beautiful gardens were made even more

appealing by the presence of like-minded residents

with whom she can socialise and enjoy activities.

For my part, knowing that she’s safe in the care of

such a dedicated and compassionate team gives me

great peace of mind. And for that I’m extremely grateful.

Choosing the right care home for Mum was made easy.

Why not call us or drop in for a chat over a cup of tea?

www.barchester.comYEARS

1992 2012

Chater Lodge Care HomeStamford, Lincolnshire, PE9 3TJ

Tel: 01780 778 807

Newton House Care HomeGrantham, Lincolnshire, NG31 8AF

Tel: 01476 452 172

Wood Grange Care HomeBourne, Lincolnshire, PE10 9TU

Tel: 01778 752 586

T hank you, Barchester !

• Nursing Care

• Residential Care

• Dementia Care

• Respite Care

Cay

thor

pe R

esid

entia

l Hom

e Quality Rating ‘excellent’

Tel: 01400 272552. 77 High Street, Caythorpe, Grantham, Lincolnshire NG32 3DP

Caythorpe provides for older people and people with dementia.The Home provides a full range of services and facilities:• Home cooking is provided and all diets are catered for • Trained staff • Regular relative/ resident meetings• Dental, clergy, hairdressing & chiropody• Own furniture/pets welcome by prior arrangement • Access to wireless internet and DVD equipment • Enclosed Garden • Activities/outings organized• Day care service also provided • Registered for 14 residentsMembers of National Association for Providers of Activities for older people

.’

Len (Resident)




Service User Bands


BRAMHALL RESIDENTIAL HOME1 Butt Lane, Tattershall LN4 4NLTel: 01526 342632 OP

CLARENCE HOUSE AND THE GRANARY 53 West Street, Horncastle LN9 5JETel: 01507 524466 LDA YA

EASTWOOD LODGE Stanhope Avenue, Woodhall Spa LN10 6SPTel: 01526 352188 OP D PD

GROVE RESIDENTIAL CARE HOME, THE Main Street, West Ashby, Horncastle LN9 5PTTel: 01507 522507 OP D YA

HEATHERLEA HOUSE RESIDENTIAL CARE HOME 109 Tor-o-Moor Road, Woodhall Spa LN10 6SDTel: 01526 353394 OP D

NETHERLANDS Spilsby Road, Horncastle LN9 6ALTel: 01507 522009 LDA YA

RUSSELL GREEN CARE HOME 11 Stanhope Avenue, Woodhall Spa LN10 6SPTel: 01526 352879 OP D LDA SI

WESTERLEY RESIDENTIAL HOME FOR THE ELDERLYThe Broadway, Woodhall Spa LN10 6SQ Tel: 01526 352231 Advert page 63 OP

NIGHTINGALE HOUSE CARE CENTREMain Road, Bucknall, Lincoln LN10 5DTTel: 01526 388261 OP PD Advert Outside Back Cover

SOUTH WOLD NURSING HOMESouth Road, Tetford, Horncastle LN9 6QBTel: 01507 533393 OP D

TANGLEWOOD CARE HOME 36 Louth Road, Horncastle LN9 5ENTel: 01507 527265 OP D PD YA Advert Inside Back Cover

TORAY PINES CARE HOME School Lane, Coningsby, Lincolnshire LN4 4SJTel: 01526 344361/2 OP D PD YA

Advert Inside Back Cover

Horncastle care homes

Horncastle care homes with nursing

Horncastle

Kinema in the woods




Service User Bands


· A person centred environment for permanent residential, respite or day care.· A Christian ‘family’ with daily acts of worship.· High quality en-suite room with comfortable lounges, inspiring gardens and a wide range of activities.· The warmest of welcomes for you and your family and friends.

Westerley, The Broadway, Woodhall Spa, Lincolnshire, LN10 6SQ

Call 01526 352231 or e-mail at [email protected] visit www.lwphomes.org.uk

LincolnLincoln care homes

AN CALADH HOUSE 4 Church Hill, Washingborough, Lincoln LN4 1EHTel: 01522 790110 LDA YA

ASHLEY COURT, 1 Boundary Street, Lincoln LN5 8PQTel: 01522 539247 PD YA

BERNADETTE HOUSE The Old Vicarage, South Park, Lincoln LN5 8EWTel: 01522 521926 Advert page 64 OP D

BOULTHAM PARK HOUSE Rookery Lane, Lincoln LN6 7PHTel: 01522 681500 Advert Inside Front Cover OP D

BRANTLEY MANOR CARE HOME Brant Road, Lincoln LN5 8RX Tel: 01522 543866 Advert page 64 OP D

CANWICK COURT CARE CENTRE 78 South Park, Lincoln LN5 8ESTel: 01522 544595 OP D

ERMINE HOUSE Laughton Way, Ermine Estate, Lincoln LN2 2EXTel: 01522 529093 Advert Inside Front Cover OP

FOSSE HOUSE Hykeham Road, Lincoln LN6 8AA Tel: 01522 524612 Advert Inside Front Cover OP

GROVE CARE CENTRE, THE 14 Church Road, Skellingthorpe, Lincoln LN6 5UWTel: 01522 500710 OP D PD

HARTSHOLME HOUSE Ashby Avenue, Hartsholme, Lincoln LN6 0EDTel: 01522 683583 Advert Inside Front Cover OP D




Service User Bands


LINDUM PARK HOUSE CARE HOME 1-2 Lindum Road, Lincoln LN2 1NNTel: 01522 545099 D LDA MH YA

MONSON RETIREMENT HOME9-11 Monson Street, Lincoln Tel: 01522 520643 OP D

REDCOTE HOUSE RESIDENTIAL CARE HOME Redcote Drive, Lincoln LN6 7HQTel: 01522 500796 OP D

RICHMOND ROAD, 8-10Lincoln LN1 1LQTel: 01522 887123 MH

RIDGEWAY CARE CENTRE 2-6 The Avenue, Lincoln LN1 1PBTel: 01522 530552 OP D

RUCKLAND COURT CARE HOME (LACE) Ruckland Avenue, Lincoln LN1 3TP Tel: 01522 530217 Advert page 5 OP D

Lincoln care homes continued

Brantley ManorBrantley Manor lies just two miles south of one of England’s most historic cathedral cities, Lincoln. The property is close to local amenities and issurrounded by mature trees and hedges.

• Daycare• Respite Care• Older person needs met• Staff qualified and experienced in Alzheimer’s/Dementia• Attractively decorated rooms• 24 hour call systems• Wheelchair access• Fresh, vaired menu for all diets• Group activities• Highly qualified & friendly staff

Telephone: 01522 543866 Web: www.pearlcare.co.uk Email: [email protected]: Brantley Manor Care Home, Brant Road, Lincoln, Lincolnshire, LN5 8RX

Cheyne House Care Home is one of the best care homes inLincolnshire and is registered for residential, nursing and dementia sufferers. NHSLincolnshire Care Home Assessment awarded the home an excellent score of 97%

The Deprivation of Liberty Safeguarding team, on behalf of NHS Lincolnshire, used the homeas a benchmark for auditing other care homes and awarded a rating of ‘excellent’ in all areas.

Cheyne House Care Home: Main Street, North Carlton, Lincoln, Lincolnshire, LN1 2RRTelephone/Fax: 01522 730078 • Mobile: 07780685075 • Email: [email protected]

It is in your best interest to visit Cheyne House prior to making any decisions for yourself or your loved ones.

rated as 97% excellent

Bernadette House is one of the outstanding

residential care homes in Lincoln, specialising in

dementia care. We also offer respite and day care

with newly refurbished en-suite rooms.

It is set in one acre of picturesque gardens within

close proximity of the shops and amenities.

We offer excellent standards of care and

accommodation for the elderly (from age 55 years

and up) and work within the guidelines of the

national minimum standards.

Bernadette House

The Old Vicarage

South Park

Lincoln

LN5 8EW

Tel: 01522 521926

Email: [email protected]

Web: www.bernadettehouseltd.co.uk

Bernadette House




Service User Bands


ALTHAM COURT RESIDENTIAL AND NURSING HOME Altham Terrace, Lincoln LN6 7SPTel: 01522 511373 OP PD

ASHBY COURT CARE HOME (LACE)Ashby Avenue, Hartsholme, Lincoln LN6 0EDTel: 01522 695458 Advert page 5 OP D

BUNKERS HILL CARE HOME1 Ross Close, off Carlton Boulevard, Lincoln LN2 4WQTel: 01522 575139 OP D PD MH YA

CATHEDRAL NURSING HOME23 Nettleham Road, Lincoln LN2 1RQTel: 01522 526715 OP D

CHERRY TREE LODGE NURSING HOME133 Macaulay Drive, Lincoln LN2 4ETTel: 01522 545580 LDA YA

EASTHOLME CARE HOME74-75 South Park, Lincoln LN5 8ESTel: 01522 521956 OP D PD YA

GREETWELL HOUSE NURSING HOME70 Greetwell Close, Lincoln LN2 4BATel: 01522 521830 OP

GROSVENOR HALL CARE HOMENewark Road, Lincoln LN5 8QTTel: 01522 528870 OP D

HARVEST HOUSE NURSING HOME126 Carholme Road, Lincoln LN1 1SPTel: 01522 513202 OP D

HOMER LODGE CARE CENTRE23-28 Monson Street, Lincoln LN5 7RZTel: 01522 530108 Advert Outside Back Cover OP

MORTON COURT CARE HOME (LACE)Ashby Avenue, Lincoln LN6 0EDTel: 01522 689400 Advert page 5 OP D

ST CLAIRE’S NURSING HOMEBirchwood Avenue, Doddington Park,Lincoln LN6 0QRTel: 01522 684945 OP PD

WILLOW COURTCroft Lane, Cherry Willingham, Lincoln LN3 4JWTel: 01522 595391 OP D YA

SAMPSON HOUSE (LINKAGE)400 Skellingthorpe Road, Lincoln LN6 7YDTel: 01522 697378 Advert page 72 LDA

SCORER STREET, 122 Lincoln LN5 7SX Tel: 01522 804167 LDA

STONES PLACE Skellingthorpe Road, Lincoln LN6 0PATel: 01522 684325 OP

SWALLOW LODGE Fen Lane, North Hykeham, Lincoln LN6 8UZTel: 01522 555501 LDA

TAMAR HOUSE 5 Riseholme Road, Lincoln LN1 3JNTel: 01522 524093 LDA YA

WEST DEAN CARE HOME 77-79 Yarborough Road, Lincoln LN1 1HSTel: 01522 568248 OP LDA MH YA

Lincoln care homes with nursing

Lincoln care homes continued

Looking for care or support?For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077





Service User Bands


ALDERSON HOUSE Saltfleet Road, Theddlethorpe, Mablethorpe LN12 1PHTel: 01507 338584 MH YA

ASHTREE HOUSE Church Lane, Withern, Alford LN13 0NGTel: 01507 450373 Advert below OP D

BEECHES, THE 28 South Street, Louth LN11 9JT Tel: 01507 603862 OP

BOULEVARD HOUSE The Boulevard, Mablethorpe, LN12 2ADTel: 01507 473228 LDA YA

CHIMNEYS CARE HOME, THE 1 Station Road, Alford LN13 9HYTel: 01507 462789 OP

DOULTON COURT CARE HOMEAlford Road, Sutton-on-Sea LN12 2HFTel: 01507 441026 Advert page 53 OP D PD

ELMS CARE HOME, THEElm Drive, Louth LN11 0DETel: 01507 350100 Advert page 53 OP D

FIR CLOSE2 Westgate, Louth LN11 9YHTel: 01507 603882 OP D

FOTHERBY HOUSE Louth Road, Fotherby, Louth LN11 0UGTel: 01507 607237 OP

GABLES, THEWilloughby Road, Cumberworth, Alford LN13 9LFTel: 01507 490661 LDA

HAVEN RESIDENTIAL HOME, THE 266 Eastgate, Louth LN11 8DJTel: 01507 604197 OP MH

JACK PARKINSON COURT Ruskin Road, Mablethorpe LN12 1BPTel: 01507 477391 Advert Inside Front Cover OP D

LINK HOUSE Main Road, Withern LN13 0NBTel: 01507 450403 LDA YA

LIVINGSTONE COURT (LINKAGE) Stanley Avenue, Mablethorpe LN12 1DPTel: 01507 479333 Advert page 72 LDA

MABLETHORPE HALL Alford Road, Mablethorpe LN12 1PXTel: 01507 472661 OP D MH YA

MONKS DYKE ROAD, 54 Louth LN11 9ANTel: 01507 609332 PD LDA SI

Louth care homes

Louth




Service User Bands


Louth care homes continued

MONKS DYKE ROAD, 56 Louth LN11 9AN Tel: 01507 610877 LDA SI

NEWHAVEN RESIDENTIAL HOME Mumby Road, Huttoft, Alford LN13 9RFTel: 01507 490294 OP LDA

OAK LODGE (LINKAGE)Stanley Avenue, Mablethorpe LN12 1DPTel: 01507 479782 Advert page 68 LDA

OLD MILL PARK, 2525 Old Mill Park, Louth LN11 0NYTel: 01507 608052 LDA SI

RIVERSIDE (LINKAGE)Ramsgate Road, Louth LN11 0NJTel: 01507 608311 Advert page 68 LDA

SEATON HOUSE (LINKAGE)153 Eastgate, Louth LN11 9AJTel: 01507 611071 Advert page 68 LDA

SOUTH FARM RESIDENTIAL HOME Huttoft Road, Sutton-on-Sea, Mablethorpe LN12 2RU Tel: 01507 443746 OP LDA

DOULTON COURT CARE HOMEAlford Road, Sutton-on-Sea LN12 2HFTel: 01507 441026 Advert page 53 OP D PD

FOUNTAINS CARE CENTRE, THEChurch Lane, Tetney, Grimsby DN36 5JXTel: 01472 210456Advert Outside Back CoverOP D PD

MADEIRA HOUSE129 - 131 High Holme Road, Louth LN11 0HDTel: 01507 607452 OP D PD SI

MIRAMAR NURSING HOME20 Trusthorpe Road, Sutton-on-Sea,Mablethorpe LN12 2LTTel: 01507 442484 MH

SUMMERFIELD REST HOME 10-12 Park Road East, Sutton-on-Sea, Mablethorpe LN12 2NLTel: 01507 441969 OP D

SWALLOWDALE (LINKAGE)5 Bilsby Road, Alford LN13 9EWTel: 01507 463833 Advert page 68 LDA

SYCAMORES, THE (LINKAGE)45 South Street, Alford LN13 9ANTel: 01507 463225 Advert page 68 LDA

VICTORIA HOUSE RESIDENTIAL HOME31 Station Road, Alford LN13 9JBTel: 01507 463292 OP D PD

WAVERLEY 164 High Street, Mablethorpe LN12 1EJTel: 01507 473071 OP LDA

WILLOUGHBY HOUSE Willoughby Road, Sutton-on-Sea LN12 2NFTel: 01507 442555 LDA YA

WYNGATE RESIDENTIAL CARE HOME Alford Road, Mablethorpe LN12 1PXTel: 01507 477531 Advert page 63 OP D PD

ORCHARD HOUSE CARE HOMEGrosvenor Road, Mablethorpe, LN12 1ELTel: 01507 472203 OP D PD YA

SANDPIPER CARE HOME South Street, Alford LN13 9AQTel: 01507 462112 Advert Inside Back Cover OP D PD

STEWTON HOUSE 28 Stewton Lane, Louth LN11 8RZTel: 01507 602961 OP

SUTTON LODGE NURSING & RESIDENTIAL CARE HOMEStation Road, Sutton-On-Sea, Mablethorpe LN12 2HRTel: 01507 441905 Advert page 68 OP PD YA

Louth care homes with nursing

A L E A D I N G C A R E H O M E O P E R AT O R I N L I N C O L N S H I R E

For a friendly chat please call Louise Shaw on 01507 477 531 or email [email protected]

Wyngate Residential Care HomeAlford Road | Mablethorpe | LN12 1PX

Sutton Lodge Nursing Care HomeStation Road | Sutton-On-Sea | LN12 2HR

www.habiliscare.co.uk

Habilis Quality Care Homes by the Sea

Our Homes are on the beautiful and tranquil Lincolnshire coastal towns of Mablethorpe and Sutton-on-Sea




Service User Bands


Market Rasen

GLENGARRIFF HOUSE NURSING HOME8 King Street, Market Rasen LN8 3BBTel: 01673 844091 LDA YA

HILL HOUSE CARE HOMESand Lane, Osgodby, Market Rasen LN8 3TETel: 01673 843407 OP PD LDA MH YA

LAURELS NURSING HOME, THE Lincoln Road, Holton-cum-Beckering,Market Rasen LN8 5NGTel: 01673 858680 OP D

NETTLETON MANOR NURSING HOME Moortown Road, Nettleton, Market Rasen LN7 6HXTel: 01472 851230 Advert page 70 OP D PD

ST LUKE’S NURSING HOME35 Main Street, Scothern, Lincoln LN2 2UJTel: 01673 862264 OP

BLYTHE HOUSELincoln Road, Faldingworth LN8 3SFTel: 01522 868279 LDA YA

GLEBE HOUSE7 South Dale, Caistor LN7 6LSTel: 01472 852282 MH YA

GREENACRES CARE HOME 17-19 Grimsby Road, Caistor LN7 6QYTel: 01472 851989 OP

HAWTHORNS, THE 53 Station Road, Bardney LN3 5UDTel: 01526 399868 LDA

LITTLE BROCKLESBY HOUSE 51 High Street, Limber, Grimsby DN37 8JLTel: 01469 561353 OP D

OLD HALL, THE Chapel Road, Fiskerton, Lincoln LN3 4HDTel: 01522 595395 LDA

POPLARS, THE Chapman Street, Market Rasen LN8 3DS Tel: 01673 843319 Advert Inside Front Cover OP D

SAXILBY HOUSE9-15 Highfield Road, Saxilby LN1 2QPTel: 01522 704025 D PD MH

WATERLOO HOUSE Walesby Road, Market Rasen LN8 3EX Tel: 01673 842343 OP D MH

WILLAN HOUSE Stainfield, Wragby, Market Rasen LN8 5JLTel: 01526 398785 Advert below OP D

Market Rasen care homes

Market Rasen care homes with nursing

WILLAN HOUSE

01526398785

www.willanhouse.com

Confident in caring for those with dementia, Parkinson’s disease, mobility problems

or just old age. Long or short term placements.Day care, Respite Care (subject to availability)




Service User Bands


AN DARACH HOUSE 22 School Lane, North Scarle, Lincoln LN6 9EYTel: 01522 778851 LDA YA

BECKFIELD HOUSE RESIDENTIAL HOME Station Road, Heighington, Lincoln LN4 1QJTel: 01522 790314 OP D

BROUGHTON HOUSE AND COLLEGE 12 High Street, Brant Broughton, Lincoln LN5 0SLTel: 01400 272929 / 279085 LDA

CANWICK HOUSE CARE HOMEHall Drive, Canwick LN4 2RG Tel: 01522 522275 OP

CORNWARD LTD2 Lincoln Road, Bassingham LN5 9HETel: 01522 788215 OP D PD LDA MH SI YA AD

COTTAGE RESIDENTIAL HOME, THE Nocton Hall, Nocton, Lincoln LN4 2BATel: 01526 320887 OP D

BECKSIDEMiddle Street, North Hykeham LN6 9QXTel: 01522 693461 Advert Inside Front Cover OP

HAVEN CARE HOME, THE 19 Lincoln Road, Metheringham LN4 3EFTel: 01526 322051 OP D

HOLMLEIGH CARE HOME Lincoln Road, Navenby, Lincoln LN5 0LA Tel: 01522 810298 OP

NEALE COURT CARE HOME (LACE) Neale Road, North Hykeham LN6 9UATel: 01522 682201 Advert page 5 OP D

ST MICHAEL’S High Street, Waddington LN5 9RF Tel: 01522 723292 OP D

WELBOURN MANOR CARE CENTREHigh Street, Welbourn, Lincoln LN5 0NHTel: 01400 272221 OP D LDA

CHESTERFIELD HOUSE411 Newark Road, North Hykeham LN6 9SPTel: 01522 692607 LDA YA

North Hykeham care homes

North Hykeham care homes with nursing

North Hykeham

Nettleton Manor Care Home: Moortown Road, Nettleton, Market Rasen LN7 6HXTelephone: 01472 851 230 • Fax: 01472 852 015 • Mobile: 07780 685075

We offer 24 hour nursing care provided by highly qualified Registered Nurses, Care Staff & Support Team. We have

regular visits from a variety of professionals. We also offer hairdressing, holistic therapy and Pastoral Care. With our

own dedicated Activity Co-Ordinator we can ensure your stay is as active or as quiet as you would like it to be.

Nettleton Manor Care Home is one of the best care homes in

Lincolnshire and is registered for residential and nursing clients, and dementia sufferers. NHS Lincolnshire Care Home Assessment Awarded the home an excellent score of 98%.

rated as 98%excellent




Service User Bands


Skegness

CORNWARD LIMITED2 Lincoln Road, Bassingham, Lincoln LN5 9HETel: 01522 788215 OP D PD LDA MH SI YA AD

COURTLANDS LODGE25 Langley Road, North Hykeham LN6 9RXTel: 01522 693800 Advert adjacent MH

EAGLE NURSING HOMEThe Old Rectory, High Street, Eagle LN6 9DLTel: 01522 868403 OP D MH

ST PAUL’S CARE HOMEHigh Street Waddington LN5 9RFTel: 01522 721764 OP

WELBOURN HALL NURSING HOME Hall Lane Welbourn LN5 0NNTel: 01400 272771 OP D

ASHBY COURT, 1-6 Spilsby, Lincolnshire PE23 5DRTel: 01790 753432 LDA YA

ASPEN LODGE CARE HOMEYarborough Road, Skegness PE25 2NXTel: 01754 610320 Advert page 53 OP D PD MH YA

BEECH LODGE - MABLETHORPE (LINKAGE)Stanley Avenue, Mablethorpe LN12 1DPTel: 01507 479781 Advert page 72 LDA

BYRON HOUSE 104 Drummond Road, Seacroft, Skegness, Lincolnshire PE25 3EHTel: 01754 768909 MH YA AD

CHARLOTTE ROSE HOUSE 1 Norwood Road, Skegness PE25 3AD Tel: 01754 762119 OP PD

DESBORO HOUSE (LINKAGE)Toynton All Saints, Near Spilsby PE23 5AE Tel: 01790 753049 Advert page 72 LDA

WHITE GABLESLincoln Road, Skellingthorpe LN6 5SATel: 01522 693790 OP D

WOODVIEW CARE HOME127 Lincoln Road, Branston, Lincoln LN4 1NTTel: 01522 790604 Advert page 53 OP PD YA

DUNSFORD HOUSE (LINKAGE)24a Partney Road, Spilsby PE23 5EHTel: 01790 753106 Advert page 72 LDA

ERESBY HALL Ancaster Avenue, Spilsby PE23 5HTTel: 01790 752495 Advert Inside Front Cover OP

MANOR CARE CENTRE Fen Road, East Kirkby, Spilsby PE23 4DB Tel: 01790 763381 Advert Outside Back Cover OP D MH

MEADOWS COURT CARE HOME West End, Hogsthorpe PE24 5PA Tel: 01754 872302 OP D MH

MEADOWS SANDS CARE HOME 98 South Parade, Skegness PE25 3HRTel: 01754 762712 OP D

MELODY LODGE West Keal Hall, Hall Lane, West Keal, Spilsby PE23 4BJTel: 01790 752700 LDA

North Hykeham care homes with nursing continued

Skegness care homes

A friendly and homely care home where quality comes as standard




Service User Bands


NOSS MAYO RESIDENTIAL HOME 2 High Street, Burgh Le Marsh, Skegness PE24 5DYTel: 01754 810729 OP D

OLD HALL RESIDENTIAL CARE HOME, THE Northorpe Road, Halton Holegate, Spilsby PE23 5NZ Tel: 01790 753503 OP D

PALMS, THE (LINKAGE)147 Drummond Road, Skegness PE25 3BTTel: 01754 768067 Advert below LDA

PHOENIX CARE CENTRE Ancaster Avenue, Chapel St Leonards, Skegness PE24 5SNTel: 01754 872645 OP D

PROSPECT HOUSE (LINKAGE)14 Boston Road, Spilsby PE23 5HDTel: 01790 752531 Advert below LDA

RAYLEIGH HOUSE 17 Derby Avenue, Skegness PE25 3DHTel: 01754 764382 OP D

SANDBECK HOUSE RESIDENTIAL HOME 77-81 Sandbeck Avenue, Skegness, Lincolnshire PE25 3JXTel: 01754 766585 OP

SCREMBY GRANGE Scremby, Spilsby, Lincolnshire PE23 5RWTel: 01754 890521 LDA

SEABREEZES RESIDENTIAL HOME 41 Scarborough Avenue, Skegness PE25 2TDTel: 01754 760596 OP

SEATHORNE COURT RESIDENTIAL HOME Winthorpe Avenue, Skegness PE25 1RWTel: 01754 765225 OP

SYNE HILLS RESIDENTIAL HOME Syne Avenue, Skegness PE25 3DJTel: 01754 764329 OP D LDA

WAINFLEET Rumbold Lane, Wainfleet PE24 4DSTel: 01754 881155 OP D YA

WELHAM HOUSE Hundleby Road, Spilsby PE23 5LPTel: 01790 752989 LDA YA

WESTCOTES RESIDENTIAL CARE HOME70 South Parade, Skegness PE25 3HP Tel: 01754 610616 OP

WOODSIDE CARE HOME Lincoln Road, Skegness PE25 2EATel: 01754 768109 OP D PD

SEACROFT COURT NURSING HOMESeacroft Esplanade, Skegness PE25 3BETel: 01754 610372 OP D PD MH

Skegness care homes continued

Skegness care homes with nursing




Service User Bands


ASHDENE CARE HOME 89 Eastgate, Sleaford NG34 7XTTel: 01529 304872 D

BARN, THE Heath Farm, Heath Road, Lincoln LN4 3JDTel: 01526 322444 LDA

BYARDS KEEP Graylees, Sleaford NG34 8XTTel: 01529 488931 LDA YA

CHERRY TREE LODGE 34 Station Road, Ruskington, Sleaford NG34 9DATel: 01526 830803 LDA

CHESTNUTS RETIREMENT HOME Station Road, Ruskington NG34 9DETel: 01526 832174 OP

COTTAGE, THE Heath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444 LDA

CROFT, THE Heath Farm, Heath Road, Lincoln LN4 3JDTel: 01526 322444 LDA

FARMHOUSE, THEHeath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444 LDA

FIVE BELLS RESIDENTIAL CARE HOME 28 Market Place, Folkingham, Sleaford NG34 0SFTel: 01529 497412 OP D PD

GREENACRES CARE HOME 71 Cameron Street, Heckington, Sleaford NG34 9RPTel: 01529 460935 OP D PD MH

HOLT, THEHeath Farm, Heath Road, Lincoln LN4 3JDTel: 01526 322444 LDA

KIRK HOUSE 2 Lincoln Road, Dorrington, Lincoln LN4 3PTTel: 01526 833569 LDA

LIMES CARE HOME, THE Main Street, Scopwick, Lincoln LN4 3NW Tel: 01526 321748 OP D PD

OLD HALL, THE1 High Street, Billingborough, Sleaford NG34 0QATel: 01529 240335 Advert below OP

PADDOCKS, THEHeath Farm, Heath Road, Lincoln LN4 3JDTel: 01526 322444 LDA

ROXHOLM HALL CARE CENTRE Roxholm, Sleaford NG34 8ND Tel: 01526 832128 OP D MH

SUILLEAN HOUSE77 Sleaford Road, Heckington, Sleaford NG34 9QPTel: 01529 461066 LDA YA

Sleaford care homes

Sleaford

The Old Hall in Billingborough is a beautiful Grade 2 Listed Manor House; built in 1632 and set in an acre of landscaped, walled gardens.

The village of Billingborough offers a variety of shops including small convenience stores, a post office, hairdressers, village hall, two public

houses, playing field, bowling green and a cricket/football ground. To the rear of our gardens is Spring Wells; a natural spring, surrounded by

ornamental trees and inhabited by ducks and other waterfowl.

Short term residential care Long term residential care Respite Care

Day Care provision Low to high dependency care needs met

“a comfortable and homely atmosphere”The Old Hall

Email: [email protected] Visit: www.the-oldhall.co.uk Tel: 01529 240 335 Billingborough, Sleaford, Lincolnshire NG34 0QA




Service User Bands


ASHFIELD LODGEAshfield Road, Sleaford NG34 7DZTel: 01529 307330 OP D MH

BLAIR HOUSESkirth Road, Billinghay LN4 4AYTel: 01526 860432 OP LDA YA

MARTIN HALL NURSING HOMEHigh Street, Martin-by-Timberland LN4 3QYTel: 01526 378251 OP D MH

VILLAGE FARM Newark Road, Norton Disney LN6 9JSTel: 01522 789354 LDA YA

ABBEYGATE REST HOME North Street, Crowland PE6 0EGTel: 01733 211429 Advert page 75 OP

ABBEYGATE RETIREMENT HOME High Street, Moulton, Spalding PE12 6QBTel: 01406 373343 Advert page 75 OP

ADDERLEY RESIDENTIAL HOME23 London Road, Long Sutton PE12 9EATel: 01406 364918 OP MH YA

ANTON HOUSE 11 Windmill Lane, Holbeach, Spalding PE12 7NXTel: 01406 426809 PD YA

BANCROFT RESIDENTIAL HOME LTD, THE 50 Market Street, Long Sutton PE12 9DFTel: 01406 362734 OP D

BANK HOUSE CARE HOME Gosberton Bank, Gosberton PE11 4PB Tel: 01775 840297 OP D

BAY LODGE36 Fen Road, Holbeach PE12 8QATel: 07889 642306 LDA YA

OAKDENE CARE HOME4 Eastgate, Sleaford, Lincolnshire NG34 7DJTel: 01529 415253 OP

ST ANDREW’S NURSING AND CARE HOMEMain Street, Ewerby, Sleaford NG34 9PLTel: 01529 460286 OP D

YORK HOUSE 15 Waterside, Billinghay LN4 4BUTel: 01526 860378 OP D

BELISANA ROAD, 1414 Belisana Road, Spalding PE11 3FUTel: 01775 720551 LDA YA

BRUN LEA CARE 21 Surfleet Road, Pinchbeck PE11 3XYTel: 01775 680576 Advert page 75 OP D

BUNGALOW RETIREMENT HOME, THE 156 Park Road, Spalding PE11 1QZTel: 01775 724995 OP D

CEDAR HOUSE Off Pincheck Road, Spalding PE11 1QFTel: 01775 711375 OP PD LDA SI YA

CHURCH STREET, 38 Pinchbeck, Spalding PE11 3UBTel: 01775 711103 LDA SI

FIELD HOUSE Fleet Hargate, Holbeach, Spalding PE12 8LLTel: 01406 423257 OP D

Sleaford care homes with nursing

Sleaford care homes continued

Spalding care homes

Spalding




Service User Bands


GENESIS RESIDENTIAL HOME 2 Station Street, Donington, Spalding PE11 4UQ Tel: 01775 820431 MH

GRENOBLE REST HOME 1 Cowbit Road, Spalding PE11 2RDTel: 01775 722447 OP D

JOHNSON AVENUE, 21A & 21BSpalding PE11 2QETel: 01775 767472 LDA SI

MAYFIELD RESIDENTIAL HOME Fleet Street, Holbeach PE12 7AG Tel: 01406 426063 OP D

NENE LODGE RETIREMENT HOME 224 Bridge Road, Sutton Bridge, Spalding PE12 9SGTel: 01406 351000 OP

NUTTEN STOVEN RESIDENTIAL HOME 81 Boston Road, Holbeach PE12 8AATel: 01406 424941 OP

OLD VICARAGE, THE Church Street, Gedney Dawsmere, Spalding PE12 9NLTel: 01406 550265 D

ADDERLEY CARE HOME WITH NURSING23 London Road, Long Sutton, Spalding PE12 9EA Tel: 01406 364309 OP D PD MH SI

ASHWOOD NURSING HOME43 Spalding Common, Spalding PE11 3AUTel: 01775 723223 OP PD

PATCHETT LODGE Stukeley Road, Holbeach PE12 7LJTel: 01406 422012 Advert Inside Front Cover OP

SOUTHERNWOOD HOUSE 20 Matmore Gate, Spalding PE11 2PNTel: 01775 760563 Advert page 77 OP D PD YA

SOUTHFIELD HOUSE Woolram Wygate, Spalding PE11 1PSTel: 01775 724612 Advert Inside Front Cover OP D

ST JOHN’S CARE HOME 66 Hawthorn Bank, Spalding PE11 1JQ Tel: 01775 710567 OP D MH

STONEHAVEN 117 Main Road, Quadring PE11 4PJTel: 01775 820885 OP D

WATER GATE, 18 Quadring, Spalding PE11 4PYTel: 01775 821957 PD LDA SI

BEECH LODGE CARE HOME Frogs Abbeygate, Holbeach St Johns, Holbeach PE12 8QJTel: 01406 423396 OP

CAPRICORN COTTAGE88 Eastgate, Fleet, Spalding PE12 8NDTel: 01406 425067 LDA

Spalding care homes continued

Spalding care homes with nursing

Special diets catered for 24 hour care by well trained staff Visitors always welcome Nurse call system in every room

Brun Lea Care

Telephone: 01775 680576 Email: [email protected]

21 Surfleet Road, Spalding, Lincolnshire PE11 3XY

Dementia Specialist Long Term & Respite Care

www.brunleacare.co.uk

Hairdresser and chiropodist Daily newspapers Lincolnshire County Council registered

AbbeygateCare Homes

Providing residential care for the elderly

.

Abbeygate Retirement Home

Abbeygate Rest Home




Service User Bands


Stamford care homes

Spalding care homes with nursing continued

BLACK PRINCE AVENUE, 92 Market Deeping PE6 8LUTel: 01778 344215 LDA SI

BRACEBOROUGH HALL RETIREMENT HOME Church Lane, Stamford PE9 4NTTel: 01778 560649 Advert page 77 OP

BRAMLEY ROAD, 36Market Deeping PE6 8JGTel: 01778 348125 LDA SI

BROADGATE LANE, 32A Deeping St James PE6 8NWTel: 01778 380522 LDA SI

CASTERTON HOUSE REST HOMECasterton Road, Stamford PE9 2UA Tel: 01780 482525 OP D

CHEVINGTON HOUSE 36 North Road, Bourne PE10 9AS Tel: 01778 421821 Advert page 77 OP

CEDAR FALLS CARE HOME Little London Road, Spalding PE11 2UA Tel: 01775 713233Advert Inside Back Cover OP D PD YA

GOSBERTON HOUSE CARE HOME11 Westhorpe Road, Gosberton, Spalding PE11 4EWTel: 01775 840581 Advert above OP D YA

DIGBY COURT St Christopher’s Lane, Bourne PE10 9AZ Tel: 01778 422035 Advert Inside Front Cover OP PD

HORSEGATE, 25Deeping St James PE6 8ENTel: 01778 347037 LDA SI

LAURELS, THE 45 High Street, Market Deeping PE6 8ED Tel: 01778 344414 OP D PD

MANOR COURT72 Church Street, Market Deeping PE6 8AL Tel: 01778 343617 LDA SI

MANOR HOUSE, THE72 Church Street, Market Deeping PE6 8ALTel: 01778 343768 LDA SI

QU’APPELLE CARE HOMEHarrington Street, Bourne PE10 9HB Tel: 01778 422932 OP D PD SI

HOLBEACH AND EAST ELLOE HOSPITAL TRUSTBoston Road North, Holbeach, Spalding,Lincolnshire PE12 8AQTel: 01406 422283 OP PD

HOVENDENLowgate, Fleet, Spalding PE12 8LPTel: 01406 423037 PD YA

Stamford

GWesthorpe Road, Gosberton, Spalding, Lincolnshire PE11 [email protected] www.gosbertonhouse.co.uk

osberton House Care HomeNURSING AND RESIDENTIAL HOME

A large Georgian House with luxurious extension set in landscaped grounds in the heart of this attractive village, offering Nursing, Residential, Convalescent, Palliative and Terminal care for those aged 50 and over in a variety of accommodation including single rooms with large en-suite facilities. We now have a “pre-bookable” Respite suite, with bedroom, sitting area and en-suite wet room. To view the suite or for further enquiries regarding availability please call and ask for Sandra.




Service User Bands


QU’APPELLE RESIDENTIAL CARE HOME 32 West Street, Bourne PE10 9NETel: 01778 422932 OP D PD SI

TALLINGTON CARE HOME Main Road, Tallington, Stamford PE9 4RPTel: 01780 740314 OP D

TOWNGATE EAST, 20Market Deeping PE6 8DRTel: 01778 342091 LDA YA

ABBEY COURT CARE HOMEFalcon Way, Bourne, Peterborough PE10 0GTTel: 01778 391390 OP

CEDARS, THESouth Street, Church Walk, Bourne PE10 9UQTel: 01778 421555 OP D PD

HOLLAND HOUSE NURSING HOME 35 Church Street, Market Deeping PE6 8ANTel: 01778 345677 OP

WHITEFRIARS St. George’s Avenue, Stamford PE9 1UFTel: 01780 765434 Advert Inside Front Cover OP D

WILLOWS RESIDENTIAL CARE HOME, THE 74 Station Street, Rippingale, Bourne PE10 0SXTel: 01778 440773 OP D

YEW TREE RESIDENTIAL CARE HOME 60 Main Road, Dowsby, Bourne PE10 0TLTel: 01778 440247 OP D

PRIORY COURT NURSING HOMEPriory Road, Stamford PE9 2EUTel: 01780 766130 OP PD YA

RED HOUSE NURSING HOME, THE11 Emlyns Street, Stamford PE9 1QPTel: 01780 766261 Advert above OP

WOOD GRANGE CARE HOMEWestminster Lane, West Road, Bourne PE10 9TUTel: 01778 752586 Advert page 61 OP D PD MH YA

Stamford care homes continued

Stamford care homes with nursing

BRACEBOROUGH HALLR E T I R E M E N T H O M E

Braceborough Hall, Church Lane, Stamford,

Lincolnshire, PE9 4NT

Telephone: 01778 560649

Nursing Home

Tel: 01780 766261 Email: [email protected]

For more information contact Kate Smith or Angela Stubley

We are a small, friendly &

professional home delivering the best quality of care, 24

hours a day.

“

“

Our staff are highly motivated and continually receive up to date training in order to provide an excellent service, in a homely and safe environment. We have a holistic approach to care and involve our clients and their families in making decisions, in order to meet our clients needs. We also specialise in respite care enabling you to get a bite-sized view of what we provide. If you feel that a family member would benefit from our dignified and professional service, please feel free to come and view our home.


Index Advertisers are in bold

AAbbey Court Care Home 77

Abbeygate Care Homes 75Abbeygate Community Care 21

Abbeygate Rest Home 26, 74Abbeygate Retirement Home 74Action Homecare 21Adderley Care Home with Nursing 26, 75

Adderley Residential Home 27, 74

Age Care Advice 32Age UK Boston & South Holland 27

Age UK Lincoln 21, 27Age UK Sleaford 27

Age UK Spalding District 27Alderson House 66

Allied Healthcare Group 21

Allways Care Community Support Agency 21

Altham Court Residential and Nursing Home 65

Ambassador Homecare Limited 21

Ambitions Personnel - Care 21An Caladh House 63

An Darach Care 21

An Darach House 70

Anton House 74

ASA Adults Supporting Adults 27

Ashby Court Care Home (LACE) 65Ashby Court, 1-6 71

Ashdene Care Home 73

Ashfield Lodge 74

Ashley Court, 1 63

Ashridge 27, 54

Ashtree House 66

Ashwood Nursing Home 75

Aspen Lodge Care Home 71Autism Care Community Services 21

Avery Lodge 60

Ayo-Layo Care Services 21

Ayrshire House 60

BBancroft Residential Home Ltd, The 74

Bank House Care Home 74

Barchester 61Barn, The 73

Bay Lodge 74

Beckfield House Residential Home 27, 70

Beckside 70Beech Lodge - Mablethorpe (Linkage) 71Beech Lodge Care Home 75

Beeches, The 21, 66

Belisana Road, 14 74

Belton Lodge Nursing Home 60

Belvoir Home Care Home 60

Bernadette House 27, 63Birchwood Retirement Home 60

Black Prince Avenue, 92 76

Blair House 27, 74

Blenheim Care Centre 27, 56, 59Bluebird Care (Peterborough & Rutland) 21

Bluebird Care Lincoln 21

Blythe House 69

Blyton Court 59

Boulevard House 66

Boultham Park 21

Boultham Park House 63

Bourne (Mencap Housing and Support) 21

Braceborough Hall Retirement Home 76Bramhall Residential Home 27, 62

Bramley Road, 36 76

Brantley Manor Care Home 27, 63Broadgate Lane, 32a 76

Broughton House and College 70

Browntoft House Care Home 27

Brun Lea Care 74Bungalow Retirement Home, The 74

Bunkers Hill Care Home 65

Byards Keep 73

Byron House 71

CCanwick Court Care Centre 27, 63

Canwick House Care Home 70

Capricorn Cottage 27, 75

Care 4 U Services Ltd 21

Care Choices Helpline 9, 29, 42, 55, 61, 65Care Connect Homecare Services 21Care First 21

Care Select 39Carewatch (Lincoln) 21

Casterton House Rest Home 27, 76

Castlegate House Residential Home 60

Cathedral Nursing Home 65

Caythorpe Homecare Services 21Caythorpe Residential Home 27, 60Cedar Falls Care Home 76


Index continued Advertisers are in bold

Cedar House 74

Cedars, The 77

Chandos House 60Charisma Services 21

Charlotte Rose House 71

Chater Lodge Care Home 61Cherry Tree Lodge Nursing Home (Lincoln) 65

Cherry Tree Lodge (Sleaford) 73

Chesterfield House 70

Chestnut House 56

Chestnuts Retirement Home 73

Chevington House 76Cheyne House Care Home 59Chimneys Care Home, The 66

Church Street, 38 74

Clarence House and The Granary 62

Clarriots Home Care Ltd - Legbourne 21

Community Options 21

Community Support Services 21

Cornward Ltd 21, 70, 71

Cottage, The 73

Cottage Residential Home, The 27, 70

Country Court Homecare Services 21

County Care Homecare Services Limited 23Courtlands Lodge 71Craegmoor Supporting You in Lincolnshire 23

Cree Centre (Grantham & District Mencap) 27

Croft, The 73

DDesboro House (Linkage) 71

Digby Court 27, 76Dimensions Lincoln Domiciliary Care Office 23

Direct Personnel Agency Ltd 23Doulton Court Care Home 66, 67Drovers Call 59

Dunsford House (Linkage) 71

EEagle Nursing Home 71

Eastholme Care Home 65

Eastwood Lodge 62

Eliot House 27, 59

Elms Care Home, The 66Elmwood House Nursing Home 54

Eresby Hall 27, 71Ermine House 27, 63

FFairview Farm 60

Farmhouse, The 73

Ferndene Care Home 59

Field House 27, 74

Fir Close 66

Five Bells Residential Care Home 27, 73

Forget Me Not Day Centre 27

Fosse House 63Fotherby House 28, 66

Fountains Care Centre, The 67Four Seasons Health Care 53Foxby Court 28, 56Foxby Hill Care Home 23, 28, 59

Frampton House Residential Care Home 54Franklins Lodge 54

Fulney Hall Day Care 28

GGables, The 66

Gables Manor 59

Gardens Residential Home, The 54

Genesis Residential Home 75

Georgians (Boston) Ltd, The 54

Gildercare Ltd 23Glebe House 69

Glengarriff House Nursing Home 69

Glentworth House 28

Gosberton House Care Home 76Grantham Learning Disability Service 23

Green Team 28

Greenacres Care Home (Caistor) 28, 69

Greenacres Care Home (Heckington) 28, 73

Greenwood Care Home 53Greetwell House Nursing Home 65

Gregory House 60Grenoble Rest Home 28, 75

Grosvenor Hall Care Home 65

Grosvenor House Care Home 28, 59Grove Care Centre, The 63

Grove Residential Care Home, The 28, 62

HHabilis Care 68Halcyon Care Outside Back CoverHales Group Ltd 23 - Bourne 23 - Lincoln 23Harrow Street, 18 60



Harrowby Lodge Nursing Home 60

Hartsholme House 28, 63Harvest House Nursing Home 65

Haven Care Home, The 70

Haven Residential Home, The 66

Hawthorns, The 69

Heath Farm 28

Heatherlea House Residential Care Home 62

Helping Hand 23

Heritage Care 23

Hill House Care Home 69

Holbeach and East Elloe Hospital Trust 76

Holland House Nursing Home 77

Holly Tree Lodge Care Home 59Holmleigh Care Home 28, 70

Holt, The 73

Home From Home Care Ltd 23

Home Instead Senior Care 23 - Bourne 23 - Long Sutton 23

Homecare Helpline 23

Homer Lodge Care Centre 65Hope Healthcare 55Horsegate, 25 76

Housing 21 23

Housing and Support Solutions - Lincoln 23

Hovenden 76

Howards Court 23

Howson Care Centre 59

Hunters Creek Care Home 54 JJack Parkinson Court 66Johnson Avenue, 21a & 21b 75

KKings Court Nursing Home 60

Kingsway Clayton House Residential Care Home 56

Kirk House (Dorrington) 28

Kirk House 73

LLACE Housing Association 5Laughton Croft Care Home with Nursing 59

Laurels Nursing Home, The 69

Laurels, The 28, 76

Libertas 23

Limes Care Home, The 73

Lincoln (Megacare Limited) Homecare DCA 23

Lincoln (Megacare Limited) Nursury Agency 23

Lincolnshire County Council Customer Service Centre 23

Lincolnshire County Council Home Support OP West 23

Lincolnshire County Council, Sleaford South West OP 23

Lincolnshire County Council, Spalding South LD 23

Lincolnshire Domiciliary Care Branch 23

Lincolnshire Social Services (Horncastle) 23

Lincolnshire Social Services LD (Boston) 23

Lincolnshire Social Services LD (Gainsborough) 24

Lincolnshire Social Services LD (Lincoln West) 24

Lincolnshire Social Services LD (Louth) 24

Lindum Park House Care Home 64

Link House 66

Linkage Community Trust 28Linkage Community Trust, Community Support Services 24Little Brocklesby Home Care 24

Little Brocklesby House 69

Livingstone Court (Linkage) 66LWP Homes 63

MMablethorpe Hall 66

Madeira House 67

Making Space Lincolnshire Domiciliary Care Service 24

Manor Care Centre 71Manor Court 76

Manor Gate Care Home 28, 54

Manor House, The 76

Manor Nursing Home, The 60

Manor Residential Home, The 56

Martin Hall Nursing Home 74

Mayfield Residential Home 75

Meadows Court Care Home 71

Meadows Edge 54Meadows Sands Care Home 71

Mears Care 24

Melody Lodge 71

Midas - Independent Financial Planning Ltd 45Middlefield House Nursing Home 60

Mill House, The 56

Minster Court Limited 24

Minstrels Residential Home, The 54

Miramar Nursing Home 67

Monks Dyke Road, 54 66

Monks Dyke Road, 56 67

Montrose Therapeutic Centre 28



Monson Retirement Home 64

Morton Court Care Home (LACE) 65MyChoiceMyCare 7

NNavigation Support & Care Services Ltd 24, 28Neale Court Care Home (LACE) 70Nene Lodge Retirement Home 75

Netherlands 62

Nettleton Manor Nursing Home 69Newhaven Residential Home 28, 67

Newton House Care Home 60Nightingale House Care Centre 62North Hykeham Day Centre 28

North Warren House 28, 56

Noss Mayo Residential Home 72

Nutten Stoven Residential Home 75

OOak House Business Centre 24

Oak Lodge (Linkage) 67Oakdene Care Home 74

Old Hall, The (Billingborough) 73Old Hall, The (Fiskerton) 28, 69

Old Hall Residential Care Home, The (Halton Holegate) 28, 72

Old Mill Park, 25 67

Old Rectory, The (Saxilby) 28, 56Old Rectory, The (Stickney) 28, 54

Old Vicarage, The 75

One to One Homecare (UK) Limited 24

Orchard House Care Home 28, 67

Orders of St John Care Trust, The Inside Front CoverOwls Barn 56

PPaddocks, The 73

Palms, The (Linkage) 72Patchett Lodge 28, 75Pearlcare 64Phoenix Care Centre 28, 72

PJ Care 38Poplars, The 28, 69Prestige Nursing (Sleaford) 24

Priory Court Nursing Home 77

Prospect House (Linkage) 72Purely Care 24

QQu’Appelle Care Home 24, 76

Qu’Appelle Residential Care Home 29, 77

RRalphland Care Home 54Rayleigh House 72

Red House Nursing Home, The 77Redcote House Residential Care Home 64

Redcote Residential Home 59

Richmond Park Project - Shaw Trust 29

Richmond Road, 8-10 64

Ridgeway Care Centre 64

Riverside (Linkage) 67Roxholm Hall Care Centre 73

Royal Mencap Society 24

Ruckland Court Care Home (LACE) 64Russell Green Care Home 62

SSaga Homecare - Gainsborough 24 - Grantham 24 - Spalding 24

Sampson House (Linkage) 65Sandbeck House Residential Home 72

Sandpiper Care Home 67Saxilby House 69

Scope Inclusion Lincolnshire 24

Scorer Street, 122 65

Scremby Grange 72

Sea Breezes 29

Seabreezes Residential Home 72

Seacroft Court Nursing Home 72

Seathorne Court Residential Home 72

Seaton House (Linkage) 67Select Care 24

Sense East - The Hammond Centre 24, 29

Sense (Manor House, The) 29

Service and Care UK Ltd 24

Sevacare 24

Skegness Day Centre 29

Skirbeck Court 54South Farm Residential Home 67

South Wold Nursing Home 62

Southernwood House 75Southfield House 75St Andrew’s Nursing and Care Home 74

St Claire’s Nursing Home 65

St Edmund’s Nursing Home 60

St John’s Care Home 75

St John’s Nursing Home 54

St Luke’s Nursing Home 29, 69

St Michael’s 70



St Oggs 59

St Paul’s Care Home 71

Stewton House 67

Stonehaven 75

Stones Place 65

Sue Ryder 24

Suillean House 73

Summerfield Rest Home 29, 67

Sunny View Home Care 24

Sutton Lodge Home Support 24

Sutton Lodge Nursing & Residential Care Home 67Swallow Lodge 65

Swallowdale (Linkage) 67Sycamores, The (Linkage) 67Syne Hills Residential Home 72

TTallington Care Home 77

Tamar House 65

Tanglewood Care Home 62Tanglewood Care Homes Inside Back CoverTanglewood Sandpiper 29Tess CIC 29

Thera East Midlands 24

Thera Trust Day Care 29

Tigh Bruadair 59

Toray Pines Care Home 62Towngate East, 20 77

VVauxhall Court Care Home 54

Victoria House Residential Home 67

Village Farm 74

Voyage (DCA) (Lincs) 24

WWainfleet 72

Walnut Care at Home 24Water Gate, 18 75

Waterloo House 69

Waverley 67

Welbourn Hall Nursing Home 71

Welbourn Manor Care Centre 70

Welham House 72

Wellbeing Care Group 77West Dean Care Home 65

Westcotes Residential Care Home 72

Westerley Residential Home for the Elderly 62

Westfield Care Home 54

White Gables 71

White Gables Care Home 29, 56Whitefriars 29, 77Willan House 29, 69Willoughby Grange Care Home 54, 56Willoughby House 67

Willow Court 29, 65

Willows Residential Care Home, The 29, 77

Wispington House 29, 59

Witham Valley Care Group DCA 24

Wood Grange Care Home 29, 77Woodlands Court Care Home 54, 56

Woodside Care Home 72

Woodview Care Home 71Wyngate Residential Care Home 29, 67

YYew Tree Residential Care Home 77

York House 74

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the listings. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2012 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited.

ISBN978-1-909048-28-7

Ref. No: 4001/Lincolnshire4/1112. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Lincolnshire County Council.

Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Associate Publisher: Matthew Tingey. Group Sales Manager: David Werthmann. Editor: Alistair Robertson. Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy. Senior Sales Executives: Elaine Bartlett, Kim Keefe. Sales Executives: Tom Knell, Emeka Johnson, Simon Wheeler.Production Manager: Lisa Werthmann. Assistant Production Manager: Jamie Harvey. Production Designers: Nick Cade. Assistant Creative Artworker: Holly Cornell. Junior Creative Artworker: Thomas Holder.

HALCYONcaring for you

Homer Lodge Care Centre

23 - 28 Monson Street, Lincoln47 nursing and personal care bedsTel: 01522 530 108

Nightingale House Care Centre

MainRoad,Bucknall,WoodhallSpa45 nursing and personal care beds6 physical disability bedsTel: 01526 388 261

Manor Care Centre

East Kirkby, Near Spilsby41 personal care bedsTel: 01790 763 381

At Halcyon we are aware of that and so you can come and spend eithera day or a week at one of our care centres before you make your choice,with absolutely no obligation.

Halcyon Care Centres have been providing quality health care, in theLincolnshire area for over 20 years. Each of our homes has modern up todate facilities in a friendly environment and we pride ourselves in offeringperson centred care and activities to suit you.

All our Care Homes offer a choice in lounge and dining areas and havesingle en-suite rooms.

Self funding and local authority funded clients welcome.

Choosing a care home for yourself, a close relative or a friendis one of the most difficult decisions you have to make...

Situated in a tranquil rural setting in North Lincolnshire The Fountainsoffers nursing and personal care for 45 older people, people withdementia and people who have a physical disability.

Recently refurbished to incorporate a small family unit for residents who have dementia, The Fountains offers spacious and homelyaccommodation. The home is set in mature grounds with patio areas,two of which are enclosed to offer a sense of safety to our residents. In addition to the lounge and dining areas there are two separatekitchenettes which are available to residents and their visitors.

• choice of menu, individual diets catered for • recreational activities and outings • nurse on duty 24hrs a day • GP visits to the home • Respite and day care available• visiting Chiropodist and Hairdresser

The Fountains Care Centre Tel: 01472 210 456Church Lane, Tetney, Near Grimsby

We regard residents as being entitled to live a full and active life where their lifestyles are respected and theyare given the fundamental right to self-determination and individuality and achieve their full potential.

To find out more about our homes visit www.halcyoncare.co.uk or call the home direct

Documents

Lincolnshire Care Services Directory 2012/13