Light fixtures
Magnafire 3000® Series HID Version KR-31, KR-32 Magnafire 3000®
Series Halogen Version light fixtures KR-33, 36, 37, 39
Magnafire 5000® Series KR-53, 55, 56, 57 (No Switch) Alpha 2000®
Series light fixtures
Kwik-Raze® 05 Series (500 Watt Stonco light fixture)
Kwik-Raze® 10 or 15 Series(1000 Watt / 1500 Watt Stonco® light
fixtures) Crosstree Assemblies
Crosstree w/ Magnafire Light Heads (KR-3X-2)
Crosstree w/ FX Light Heads (KR-FX-2 Series)
Crosstree assembly for AC or DC (KR-FX-2 Series) lights
Crosstree w/ 500 Watt Stonco Light Heads (KR-05-02)
Crosstree Assembly (KR-9-0 & KR-9-0-FX)
Mounting brackets (Cast Mtg Brackets KR-100-500, 600, 1100, 1200
Series)
KR-100-300, 800 Series top-raise poles
KR-400-500 Series bottom-raise poles
KR-600 Series permanent mount
Mounting brackets (Silver Billet Mtg Brackets KR-SB-100-500, 600,
800, 1100, 1200 Series)
KR-SB-100 Series Flush Mount Top Raise
KR-SB-200 Series Side Mount Top Raise w/ 2" Offset
KR-SB-200 Series Side Mount Top Raise w/ 4" Offset
KR-SB-200 Series Side Mount Top Raise w/ 7" Offset
KR-SB-300 Series Top Mount Top Raise
KR-SB-400 Series Thru Body Bottom Raise
KR-SB-500 Series Side Mount Bottom Raise w/ 2" Offset
KR-SB-500 Series Side Mount Bottom Raise w/ 4" Offset
KR-SB-500 Series Side Mount Bottom Raise w/ 7" Offset
KR-SB-600 Series Non-Telescoping Base
KR-SB-800 Series Telescoping Tripod
KR-SB-1100 Series Remote w/ 4" Offset
KR-SB-1100 Series Remote w/ 7" Offset
KR-SB-1200 Series Remote
Kwik-Raze Additional Mounts
KR-1300 Series low-profile permanent mount
KR-1400 Series platform mount
KR-1600, 1700 (Alpha), 1800, 1900 (Magnafire) Series recessed
mount
KR-2100, 2200, 2300 Series recessed mount
Options
KR-I-SB raised pole Indicator switch* (KR-I-SB, KR-I8, KR-I8-OT,
KR-I9, KR-IB-SB, KR-IC-SB)
Perimeter Flood Lighting
Collins Dynamics® Lighting
Collins Dynamics® FX Bases
Collins Dynamics® Pulsar 500 & 750
Collins Dynamics® CD-Magnum, CD-CL-12, CD-12B, CD-KN (Knight Star),
CD-RH
Collins Dynamics® Questar® spotlight models CD-QS-1, CD-QS-2
Collins Dynamics® Questar® spotlight models CD-QS-3, CD-QS-4
Instructions
Replamping instructions- Alpha 2000
Relamping instructions- KR-33, 36, 37, 39 Magnafire 3000®
Fixture
Relamping instructions- 12 volt/24 volt fixtures
Relamping instructions- CD-HID Lamp Wiring instructions
Warranty
*available upon request
HS-LIGHT_PBK_7-08 (p/n: KR-PARTS)
P/ N 0 6/ 09 / 12 - 2
5 / 9 6
O F
D AT E :
7F 20 0
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P/ N 0 6/ 09 / 12 A
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1 9 / 16
FX L IG H T H EA DS O
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FR O N T VI EW
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TO P
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1. 8 9 00
FR O N T VI EW
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1
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3
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KR M8
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-2 3/4
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5 7
SI DE V IE W
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O R DR IL L 11 / 32 " (4 PL )
C / L
C / L
PR EP F O R 5/ 16 - 18
10 9 1/ 2 IN . M A X . E X T E N D E D L E N G T H
6 4 1/ 2 IN . R E T R A C T E D L E N G T H
6 1 3 / 3 2
∅ 1 7 / 8
3 .1 2
3 .1 2
2 .3 12
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KR-SB-400-ASS-DWG-12-06-a
W IR E LE AD S FO R O PT IO N AL I N DI C AT O R SW
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3 .1 2
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2 .3 12
14
4 4 1/ 2
5 1 3 / 16
2 6 1/ 2
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KR-SB-500-W2-ASS-DWG-12-06-a
W IR E LE AD S
2 IN . O FF SE T B RA C K ET S
FO R
M AG N ET IC S W IT C H
(P O SI TI O N A DJ U ST AB
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1
2
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4
5
FR O N T VI EW
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C / L O F U PP
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RA C K ET
3/ 8-
16 N
2 .1 2 5
∅ 1 9 / 16
3 6 IN
E X T E N S IO N T R A V E L
.5 6 2
W IR E LE AD S
4 IN . O FF SE T B RA C K ET S
FO R
M AG N ET IC S W IT C H
(P O SI TI O N A DJ U ST AB
LE )
1
2
6
4
5
( 4P L)
+ .0 02 /
- 0 00
UP PE R BR AC KE T PO SI TI ON W
IT H OP TI ON AL I ND IC AT OR S W IT CH
C / L .2 50 " HO
LE F OR
TO R SW
C / L O F U PP
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RA C K ET
3/ 8-
16 N
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∅ 1 9 / 16
3 6 IN
E X T E N S IO N T R A V E L
4" O
FR O N T VI EW
K R-
4- SB
TO P
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W IR E LE AD S
7 IN . O FF SE T B RA C K ET S
FO R
M AG N ET IC S W IT C H
(P O SI TI O N A DJ U ST AB
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1
2
6
4
5
B
UP PE R BR AC KE T PO SI TI ON W
IT H OP TI ON AL I ND IC AT OR S W IT CH
KR M2
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3 6 IN
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11
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R E T R A C T E D
6
8
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6 5 1/ 2
5 9 1/ 2
5 1 1/ 2 " D IA . W H E N F U L L Y O P E N
3 9 / 16
6 7 1
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6 7 IN .
4 1 1/ 24 3 " D IA . W H E N F U L L Y O P E N
4 2
4
(P O SI TI O N A DJ U ST AB
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T
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1 RA N GE O
F M O TI O N
7 3 1/ 4
2 8 5 / 8
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3
5 3 3 / 4
7 1 7 / 8
4" O
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16 N
C / L O F LO W ER B
RA C K ET
RA C K ET
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KR-SB-1100-W7-ASS-DWG-12-06-a
7
(P O SI TI O N A DJ U ST AB
LE )
T
7 " O F F S E T B R K T.
1 RA N GE O
F M O TI O N
7 3 1/ 4
2 8 5 / 8
E X T E N S IO N T R A V E L
2 1/ 2
11 5 / 8
1 1/ 2
5 3 3 / 4
7 1 7 / 8
B O DY P RE P
.2 50 " H O LE F O R O PT IO N AL I N DI C AT O R SW
IT C H W
RA C K ET
RA C K ET
AR DW
7" O
A
KR-SB-1200-ASS-DWG-12-06-a
O F
D AT E :
7F 20 0
S IZ E
1: 8
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.0 3
F IN IS H :
U N LE S S O TH E R W IS E S P E C IF IE D
DI M EN SI O N S AR E IN I N C H ES
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Ha vis
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P/ N
KR - SB
- 12 00
(P O SI TI O N A DJ U ST AB
LE )
AL U M IN U M D
RI VE S H AF T 39 "
O - RI N G, T EF LO N - SI LI C O N E EN C AP SU
LA TE D
B U SH
O LE F O R
B O TT O M R
AI SE P
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O N TR O L AS SE M B LY -
M AG N AF IR E
M AT ER IA L L IS T
1
Q U AN T.
M AG N ET IC P
RO XI M IT Y SW
IT C H ( O PT IO N AL )
12
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10
12
11
12 00 S ER IE S RE M O TE W
/ M AG N AF IR E H EA D
TH R U B O D Y M O U N T
1 RA N GE O
F M O TI O N
EX TE N SI O N T RA VE L
5 4
2 .3 12
2 .3 12
3 .1 2
3 .1 2
C / L
C / L
2 " D IA T H R U
B O DY P RE P
K R-
B O TT O M V IE W
A
KR-700-PBK-8-04-a
CD-TP-1-KR-900-PBK-8-04-a
KR-1300-PBK-8-04-a
KR-1400-PBK-8-04-a
KR-1500-E-1-PBK-8-04-a
KR-1500-SP-PBK-8-04-a
KR-1500-KME-PBK-8-04-a
KR-1500-ALF-PBK-8-04-a
KR-1600-1900-PBK-8-04-a
KR-2100-2300-PBK-8-04-a
KR-DM-PBK-8-04-a
KR-I-PBK-8-04-a
KR-4000-PBK-12-06-a
CD-H1100W (1) 12 Volt 100 Watt H-1 Base Replacement Bulb
RM100099 (1) U-Channel Gasket 8"
RM120175 (1) Magnum Lens 8.5"
RM122099 (1) Cap Black
RM145220 (1) Magnum Reflector
RM215277 (1) Strain Relief
RM258040 (1) O-Ring 2 1/4" ID
RM258041 (1) End Spring Cap
RM265119 (1) 16/2 TPR Coil Cord W/#20 Plug
Accessories
CD-DMB-CL Dash Mount Bracket
CD-H2100W (1) 12 Volt 100 Watt H-2 Base Replacement Bulb
CD-H255W12 (1) 12 Volt 55 Watt H-2 Base Replacement Bulb
RM100088 (1) U-Channel Gasket 7"
RM120100 (1) 7" Glass Lens
RM122099 (1) Cap Black
RM145140 (1) 7" Reflector Metalized
RM215277 (1) Strain Relief
RM258041 (1) End Spring Cap
RM265119 (1) 16/2 TPR Coil Cord W/#20 Plug
RM600500 (1) Lower Bulb Mount Assembly
RM600800 (1) Upper Bulb Mount Assembly
CD-PBK-1-07
Accessories
CD-DMB-CL Dash Mount Bracket
CD-H2100W (1) 12 Volt 100 Watt H-2 Base Replacement Bulb
CD-H255W12 (1) 12 Volt 55 Watt H-2 Base Replacement Bulb
CD-RR-1 (1) Rubber Ring
KRM89088 (1) Rubber Switch Boot
RM100088 (1) U-Channel Gasket 7"
RM102090 (1) PC Board Protector Black Bracket
RM120097 (1) C Clip
RM120102 (1) Switchplate
RM140156 (1) H-Case Gasket
RM143149-B (1) Case Black
RM143150-B (1) Lid Black
RM215261 (1) Bulk Head Amp Connector
RM215262 (1) Connector Male Amp
RM215265 (1) Cap & Chain
RM245084 (1) Fuse 20 Amp Slo Blo
RM245088 (1) 3 Position Toggle Switch
RM250057 (2) Footman Loop Strap Hanger
RM250115 (1) Inline Fuse Holders
RM253053 (4) Latch Black
RM253054 (4) Strike Black
RM258036 (1) Hole Plug
RM258041 (1) End Spring Cap
RM258042 (4) Standoff
RM290009 (1) Nicad Battery, 14.4 Volts
RM290028 (1) 110 Vac Charger
RM600500 (1) Lower Bulb Mount Assembly
RM600800 (1) Upper Bulb Mount Assembly
CD-PBK-1-07
Accessories
CD-NC12012 110 VAC Charger For CD-12B
CD-NC22012 220 VAC Charger For CD-12B
Part Number CD-KN Knight Star Series
Components
Part Numbers CD-RH-HID35W & CD-RH-HAL100W
Troubleshooting / Service
There are no user serviceable parts in the Part Numbers
CD-RH-HID35W or
CD-RH-HAL100W. It is designed for many years of trouble free
operation.
If the part number CD-RH-HID35W or CD-RH-HAL100W ever fails to
light, please call
Havis-Shields Equipment Corporation Customer Service toll free at
1-800-524-9900.
CD-QS-1-2-PBK-8-04-a
CD-QS-3-4-PBK-8-04-a
WARNING: Lighted Lamp Is HOT!
To reduce the risk of FIRE, ELECTRICAL SHOCK OR INJURY TO
PERSONS:
IMPORTANT- READ THIS FIRST! The lighthead reaches its maximum
efficiency when operated at an angle of +45 degrees. The 70 watt
metal halide lamps have an average life expectancy of 10,000 hours,
operate at high temperatures, and at pressures up to 50 psi. Due to
the nature of its attributes, the halide lamp can rupture because
of internal or external factors such as ballast failure of
particles or misapplication. Rupturing of the bulb can result in
the discharge of extremely hot quartz particles (as high as
1000°C). In the event of such a rupture there is a risk of personal
injury, damage to property and fire. Therefore, unless the bulb is
being replaced, it should remain within the housing and behind the
protective lens. Do not run the lighthead without its protective
lens in place!
LAMP REPLACEMENT 1. Turn off/ unplug and allow to cool (wait at
least 5 minutes) before replacing bulb. 2. Do not remove the lamp
from its protective wrapper until you are ready to install it. 3.
Always wear clean cotton gloves when handling the bulb. 4. Oil and
grease from fingerprints causes hot spots leading to the formation
of white spots on the tube surface
and premature lamp failure. 5. If the lamp is handled or is
contaminated in any way, it can be cleaned by washing with alcohol
and drying it
with a lint-free cloth. 6. The lamp must be fitted with the outside
“nipple” facing to the front, and the inside “nipple” facing up
toward the
handle. Proper care and maintenance will reduce the possibility of
premature failure. − Operate only in an approved manner. − Turn the
lamp off at least once a week for a minimum of 15 minutes. − Do not
expose to moisture. − Replace the lamp if it is scratched, cracked,
or damaged in any way.
SAFETY − This lamp can cause serious skin burns and eye
inflammation from shortwave ultraviolet radiation. − Do not tamper
with the safety features installed in this lighthead! − Do not look
directly at the lamp when operating! − Do not remove the protective
lens or replace with a non-approved part!
KR-31^51-LAMP_PBK_7-08
Kwik-Raze® Lighting– Alpha 2000® Series IMPORTANT SAFETY
INSTRUCTIONS WARNING: Lighted Lamp Is HOT!
To reduce the risk of FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:
1. Turn off/ unplug and allow to cool before replacing bulb. 2.
Bulb gets HOT quickly! 3. Do not touch hot lens or enclosure. 4. Do
not remain in light if skin feels warm. 5. Do not look directly at
lighted bulb. 6. Keep away from materials that may burn. 7. Use
only with a 750 watt or smaller bulb. 8. Do not touch the bulb at
any time. Use a soft cloth. Oil from skin may damage bulb.
HOW TO INSTALL LAMP BEFORE INSTALLING LAMP: • Check that fixture is
NOT USED as splice compartment. • Inspect the condition of the lamp
holder porcelain. DO NOT USE if cracked or broken. • Check to see
that lamp voltage matches supply voltage. • For best performance,
follow lamp manufacturer’s instructions. • NOTE: Lamp must be
within 4° horizontal for best operating performance.
INSTALLING LAMP: (RELAMP ALPHA FROM REAR ONLY) To ease the lamping
of this quartz fixture, both lamp sockets are spring retractable.
1. Remove eight (8) screws from rear cover of light fixture. 2.
Slide rear cover extrusion out of main housing. 3. Fit lamp into
right-hand socket. 4. While holding lamp in the right-hand socket,
pull back the left-hand spring socket. 5. Fit the other end of the
lamp into the retracted left-hand socket, then gently release the
spring. (DO NOT allow socket to bang against lamp). 6. Gently move
the lamp against socket contacts to assure proper seating. 7. Slide
rear cover extrusion back into main housing and replace
screws.
8. Align notch on rear cover with tab on main housing.
Kwik-Raze® Lighting– Stonco Series Fixture 05-10-15, Magnafire
3000® 33-36-37 & Magnafire 5000® 53-55-56-57 Fixtures
IMPORTANT SAFETY INSTRUCTIONS WARNING: Lighted Lamp Is HOT!
To reduce the risk of FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:
1. Turn off/ unplug and allow to cool before replacing bulb. 2.
Bulb gets HOT quickly! 3. Do not touch hot lens or enclosure. 4. Do
not remain in light if skin feels warm. 5. Do not look directly at
lighted bulb. 6. Keep away from materials that may burn. 7. Use
only with appropriate wattage bulb for the fixture. 8. Do not touch
the bulb at any time. Use a soft cloth. Oil from skin may damage
bulb.
HOW TO INSTALL LAMP
BEFORE INSTALLING LAMP: • Check that fixture is NOT USED as splice
compartment. • Inspect the condition of the lamp holder porcelain.
DO NOT USE if cracked or broken. • Check to see that lamp voltage
matches supply voltage. • For best performance, follow lamp
manufacturer’s instructions. • NOTE: Lamp must be within 4°
horizontal for best operating performance. INSTALLING LAMP: (RELAMP
FROM FRONT ONLY) To ease the lamping of this quartz fixture, one of
the lamp sockets (the left socket when fixture is facing you) is
spring retractable. 1. Fit lamp into right-hand socket. 2. While
holding lamp in the right-hand socket, pull back the left-hand
spring socket. 3. Fit the other end of the lamp into the retracted
left-hand socket, then gently release the spring. (DO NOT allow
socket to bang against lamp). 4. Gently move the lamp against
socket contacts to assure proper seating.
KR-HAL-LAMP_PBK_7-08
CD-LAMP-PBK-8-04-a
12 VOLT & 24 VOLT QUARTZ HALOGEN RELAMPING INSTRUCTIONS
IMPORTANT: Body oil can cause a quartz halogen bulb to overheat and
burn out. Handle new bulbs with
a clean cloth or wipe clean after touching. The bulb is held firmly
in place by a pin on one side and a tab on the other side of the
bulb base. To remove SPOT bulb (front), hold bulb mount in hand
with spring clips facing you. Gently lift right spring clip and pop
bulb base from tab. Then, gently lift left spring clip and pop bulb
base clear of pin. To install a new bulb, simply reverse the
process. To replace FLOOD bulb (rear), grasp base of rear bulb
mount in one hand and front half (SPOT mount) in other hand. Firmly
pull two halves of bulb mount assembly apart and replace FLOOD bulb
(55 watt maximum) in the same manner described for SPOT bulb
replacement. Then, align pins and snap bulb mount assembly back
together.
Collins Dynamics Lighting – HID-1 H.I.D.Lighting
IMPORTANT SAFETY INSTRUCTIONS FOR METAL HALIDE LAMP
REPLACEMENT
WARNING: Lighted Lamp Is HOT!
To reduce the risk of FIRE, ELECTRICAL SHOCK OR INJURY TO
PERSONS:
IMPORTANT- READ THIS FIRST! The lighthead reaches its maximum
efficiency when operated at an angle of +45 degrees. The 70 watt
metal halide lamps have an average life expectancy of 10,000 hours,
operate at high temperatures, and at pressures up to 50 psi. Due to
the nature of its attributes, the halide lamp can rupture because
of internal or external factors such as ballast failure of
particles or misapplication. Rupturing of the bulb can result in
the discharge of extremely hot quartz particles (as high as
1000°C). In the event of such a rupture there is a risk of personal
injury, damage to property and fire. Therefore, unless the bulb is
being replaced, it should remain within the housing and behind the
protective lens. Do not run the lighthead without its protective
lens in place!
LAMP REPLACEMENT 1. Turn off/ unplug and allow to cool (wait at
least 5 minutes) before replacing bulb. 2. Do not remove the lamp
from its protective wrapper until you are ready to install it. 3.
Always wear clean cotton gloves when handling the bulb. 4. Oil and
grease from fingerprints causes hot spots leading to the formation
of white spots on the tube surface
and premature lamp failure. 5. If the lamp is handled or is
contaminated in any way, it can be cleaned by washing with alcohol
and drying it
with a lint-free cloth. 6. The lamp must be fitted with the outside
“nipple” facing to the front, and the inside “nipple” facing up
toward the
handle. Proper care and maintenance will reduce the possibility of
premature failure. − Operate only in an approved manner. − Turn the
lamp off at least once a week for a minimum of 15 minutes. − Do not
expose to moisture. − Replace the lamp if it is scratched, cracked,
or damaged in any way.
SAFETY − This lamp can cause serious skin burns and eye
inflammation from shortwave ultraviolet radiation. − Do not tamper
with the safety features installed in this lighthead! − Do not look
directly at the lamp when operating! − Do not remove the protective
lens or replace with a non-approved part!
CD-HID-LAMP_PBK_9-08
1. Make sure power is off before performing any maintenance on the
fixture. HID
fixtures produce extremely high voltage (greater than 24,000V)
during operation. 2. Remove the lensframe screw and nut, and set
them aside for reuse later. (Fig. 2) 3. Gently flex the lensframe
outward, and pull it straight off. Be careful not to twist or
deform the lensframe when removing it. (Fig. 3, 4, 5, 6, 7, and 8)
4. The lamp is attached to the reflector with one screw. If the
lamp requires replacement,
then simply remove the mounting screw, replace the old lamp with a
new one, and replace the mounting screw. Make sure that the new
lamp is oriented in the same direction as the old lamp. (Fig. 9,
11)
5. When maintenance has been completed, first ensure that all
connections are secured properly before proceeding. (Fig. 10)
6. Reinstall the reflector, and align it properly. Clean the
reflector if necessary with residue-free glass cleaner and a soft,
lint-free cloth. (Fig. 8)
7. Clean the glass lens, and place it on top of the reflector. The
glass will directly hold the reflector in place. (Fig. 7)
8. Wrap the lens gasket around the housing and lens. The gasket
will hold the lens and fixture together. Ensure it is clean and
placed properly before proceeding. (Fig. 6, 5)
9. Replace the lensframe by first pressing one end into the lens
gasket. Make sure the tab is oriented properly before pressing it
in firmly. Start pressing at the tab, and work the lensframe into
the gasket by pressing firmly every couple of inches along the
lensframe until the entire lensframe is seated properly. It is
important to press in sequence, starting from the first tab and
working all the way around the lensframe. The last place to press
is the second tab, and the two lensframe tabs should meet closely
when the lensframe is installed properly. Replace the lensframe
screw and nut, and tighten them securely. (Fig. 4, 3, 2, and
1)
Fig 1 Fig 2
Fig 3 Fig 4
G ro
un d
Havis-Shields Policies Havis-Shields is committed to quality
workmanship and Customer Service; therefore, please contact us if
you feel a product is not performing, as it should. To return
products under Havis-Shields Warranty, contact our Customer Service
team at 1.800.524.9900 or call the distributor from whom you
purchased the product. Warranty: Havis-Shields will warrant all
furnished equipment against parts failure or malfunction due to
design, construction, assembly errors, and/or defective workmanship
for a period of time specified below by product line. This warranty
will exclude optional accessory equipment not manufactured by
Havis-Shields as well as any malfunction caused by unapproved
alteration to original parts, improper installation, overload,
damage from accident, abuse, or neglect, or failure to properly
service equipment. In addition, this warranty does not cover labor
costs. All defects in accessory equipment will be warranted
according to the manufacturer’s warranty policy (switches, bulbs,
etc). Claims for missing or incorrect parts must be requested
within ten (10) business days of receipt of equipment. Warranty
claims must be submitted in writing to Havis-Shields. Havis-Shields
will issue appropriate credit or replacement part only after
receipt and inspection of defective goods. Customer must request
factory Return Authorization Form and receive authorization prior
to submitting goods. Special orders are not returnable. This
warrant is in lieu of all other warranties expressed or
implied.
• Consolidator® Havis-Shields warrants its Consolidator products
for a life time period. This warranty includes structural
components such as mounting brackets and extruded parts.
• Lighting All telescoping pole mounting brackets and clamps are
guaranteed for life against breakage under normal use. All
Havis-Shields lighting fixtures are warranted against manufacturing
defects for two years with the following exceptions:
o All halogen lamps/bulbs are not warranted o All electronic
ballasts 5 years warranty o All HID lamps/bulbs 3 years
warranty
• Transport Havis-Shields warrants its Transport products (K-9
& Prisoner Transports, and Window Guards) for a period of two
years. Pricing: Prices and specifications are subject to change
without notice. Possession of a price list does not constitute the
right to purchase directly from Havis-Shields.
Shipping: All prices are F.O.B. factory. Freight is prepaid and
charged to the customer and will be shipped “best way” unless
otherwise requested. An approximate shipping cost can be quoted
when an order is placed. All air and motor freight shipment
requests will be made on a freight collect basis only. Customer’s
freight company name, phone number and account number is required
when applicable. Minimum order: $25.00 net. Terms: net 30 days on
pre-approved credit accounts. Packaging: Partial shipments will be
made unless otherwise specified by the customer. In addition,
products can be bulk packaged or assembled as complete units.
Primarily orders are bulk packaged unless custom packaging is
requested when placing an order. Custom packaging may incur some
additional cost. Return Authorization: Customer must request
factory Return Authorization form and receive authorization number
prior to submitting goods. Havis-Shields must be notified and give
its consent for the return of the item (s). RA# must be clearly
marked on outside of package. Products being returned due to
customer purchasing or shipping error must be returned within 30
days. Shipping cost is the responsibility of the customer and
returns are subject to a 20% restocking fee. No items under $50 net
will be authorized for return. Items found upon inspection to be
defective in material or workmanship by Havis-Shields will be
replaced. Unauthorized returns will be refused. Special orders are
not returnable.
Ph: 800.524.9900/215.957.0720 Fax: 215.957.0729 Email:
[email protected] Web: www.havis.com
CD-HID-LAMP_PBK_9-08.pdf