License User Guide

7/27/2019 License User Guide

1/76

Software License Activation and Control

User Guide - Version 1.1

Cogent Document # IG-EXT-UG-735-0.0(1.1).2007 Cogent, Inc. All rights reserved.

This document contains proprietary and confidential information belonging to Cogent, Inc. No part of this document may be repro-

duced, transmitted, stored in a retrieval system, or translated into any human or computer language, in any form or by any meanselec-

tronic, mechanical, magnetic, optical, chemical, manual, or otherwisewithout the prior written permission of the copyright owner,

Cogent, Inc. All trademarks and tradenames are the property of their respective owners. This guide is subject to change without notice.


2/76

Document Revision History

Document Version # Date Comments

1.0 06/22/2007 Initial release of document

1.1 06/26/2007 Revision to Web site address


3/76

TableofCo

ntents

TableofContents

i

Table of Contents

Chapter 1 Software Acti vation Overview ............................................................................. 1

Purpose of Activation ...............................................................................................1

Overview of Activation Process ................................................................................2

About this Guide .......................................................................................................2

System Requirements ..............................................................................................2

Chapter 2 Accessing/Logging In ...........................................................................................3

Accessing the Cogent License Management Utility .................................................3

Logging Onto the Software Activation Center ..........................................................4

Next Steps ................................................................................................................6

Chapter 3 Act ivat ing a License .............................................................................................7

Chapter 4 Deactivating a License .......................................................................................17

Chapter 5 Transferring a License .......................................................................................25

Using the Update License Feature .........................................................................25

Chapter 6 Using the Software Acti vation Center ...............................................................37

Logging In ...............................................................................................................38

Activating a License ...............................................................................................38

Deactivating a License ...........................................................................................38Transferring a License ............................................................................................38

Sending License Information Via Email ..................................................................39

Viewing/Changing Account Information .................................................................41

Changing Demographic Information ...............................................................42

Changing Your Password ...............................................................................42

Accessing the User Guide ......................................................................................44Logging Out ............................................................................................................44

Chapter 7 Exit ing/Logging Out ............................................................................................45

Exiting the Cogent License Management Utility .....................................................45

Logging Out of the Software Activation Center (Manual) .......................................46

Logging Out of the Software Activation Center (Automatic) ...................................46
http://cardscan_ug_chap1.pdf/


4/76

ii

Appendix A Software Activation Center - Window Descript ion ...........................................47

Menu Bar ................................................................................................................48

Orders Page ...........................................................................................................49

Order List Fields and Buttons .........................................................................49

License Fields and Buttons .............................................................................51Activation Fields and Buttons .........................................................................53

Deactivation Fields and Buttons .....................................................................55

Update Fields and Buttons .............................................................................56

Account Information Page ......................................................................................59

Fields ..............................................................................................................59

Buttons ............................................................................................................61

Appendix B Cogent License Management Util ity - Window Descript ion ............................63

Welcome Page .......................................................................................................63

Activate License or Check License Status Page ....................................................65

Product Window (Opens During Activation) ...........................................................67

Deactivate License Page ........................................................................................69

Finish Page ............................................................................................................72


5/76

Chapter 1 - Software Activation Overview 1

Chapter 1

Software Activation Overview

This chapter provides an overview of Cogents software activation process.

The chapter is divided as follows:

Purpose of Activation

Overview of Activation Process

About this Guide

System Requirements

Purpose of Activation

Cogents licensed software and software components include activationtechnology to help prevent unauthorized use. Activation validates that a

product is not installed on more computers than is allowed and allows our

valued customers to use Cogent software fully and legally.

Activation of Cogent software can now be done easily and quickly over the

Internet. Without having to contact technical support, you can activate

licenses, review licensing details, and deactivate licenses (so that licensescan be transferred to a different computer).

Note:License activation does not collect, transmit, or use any personally

identifiable information.


6/76

2 Cogent, Inc. - Proprietary Information

Overview of Activation Process

The Cogent License Management Utilityand the Software Activation

Center work together to allow you to easily manage the licenses for all of

your Cogent software. To follow are the basic steps involved in the

activation process:

1. The Cogent License Management Utilityis run, which willdisplay a Site code and Machine ID; these are unique to thecomputer and the installed product.

2. You will enter the Site code and Machine ID into the SoftwareActivation CenterWeb site.

3. The Software Activation CenterWeb site will validate theentered information and will then automatically generate anAct ivat ion code.

4. You will enter that Activation code back into the CogentLicense Management Utilityto complete the activation.

About this Guide

This Guidedescribes how to use the Cogent License Management Utility

and the Software Activation Center Web site to activate licenses,

deactivate licenses, and transfer licenses for Cogent software.

System Requirements

To use the Cogent License Management Utility, the computer must meet

the following requirements:

Windows XP or 2000 operating system

To use the Software Activation Center, the computer must meet the

following requirements:

Internet Explorer 6.0 or higher

An Internet connection

Note:Licenses can still be activated and deactivated if the computer does

not have Internet access; contact Cogents Help Desk to obtain the

necessary codes.


7/76

Chapter 2 - Accessing/Logging In 3

Chapter 2

Accessing/Logging In

The Cogent License Management Utilityand the Software Activation

Center work together to allow you to easily manage the licenses of all of

your Cogent software.

To get started, you will open both programs, as described in this chapter.

Accessing the Cogent License Management Utility

The Cogent License Management Utilityis a program that generates the

machine-specific information needed to activate, deactivate, and transfer

licenses. The program is installed on your computer when you install

licensed Cogent software.

To access the Cogent License Management Utility, follow these steps:

1 Run the CogentLicenseUtil.exefile (the specific location of the file will

vary). The Welcomepage of the Cogent License Management Utility

will be displayed, an example of which is shown in Figure 2-1.


8/76


Figure 2-1 Welcome Page of the Cogent License Management Utility

2 You are now ready to begin using the Cogent License Management

Utility.

Logging Onto the Software Activation Center

The Software Activation Centeris a Web site that communicates with

Cogents server to validate licenses. To log onto the site, you must have a

valid username and password, and the computer must have Internet access.

Note:License Administrators provide usernames and passwords. Once you

access the site, you can change your password if desired, as described in

Chapter 6, Using the Software Activation Centeron page 37.

To log onto the Software Activation Center, follow these steps:

1 Open Internet Explorer.

2 Type in the following address in theAddressfield:

http://www.license.cogentsystems.com

3 Press Enter or click Go. The Software Activation Center Loginpagewill be displayed, an example of which is shown in Figure 2-2.

L
http://-/?-http://-/?-


9/76

LoggingOn

totheSoftwareActivationCe

nter

Chapter 2 - Accessing/Logging In 5

Figure 2-2 Software Activation Center - Login Page

4 Enter your username in the Usernamefield.

5 Enter your password in the Passwordfield.

Note:If you do not remember your password, click Forgot password?and

the page shown in Figure 2-3will be displayed. Type in your username and

type in the primary email address that is associated with your account. (For

security purposes, you must use the same email address). Click Sendpasswordand your password will be sent via email.

If you do not remember your username, contact Cogents Help Desk.

Figure 2-3 Forgot Password Page
http://-/?-http://-/?-


10/76


6 Click Login. The Software Activation Centerwill be opened with the

Orderspage displayed. An example is shown in Figure 2-4.

Figure 2-4 Software Activation Center - Orders Page

7 You are now ready to begin using the Software Activation Center.

Next Steps

Using the Cogent License Management Utility and the SoftwareActivation Center, you can do the following:

Activate a license, as described in Chapter 3, Activating a

Licenseon page 7.

Deactivate a license, as described in Chapter 4, Deactivating a

Licenseon page 17.

Transfer a license to another computer, as described in Chapter 5,

Transferring a Licenseon page 25.

In addition to the above, you can also use the Software Activation Center

to view orders, manage account information, and change your password.

Refer to Chapter 6, Using the Software Activation Centeron page 37for

details.


11/76

Chapter 3 - Activating a License 7

Chapter 3

Activating a License

You will use both the Cogent License Management Utilityand the

Software Activation Center to activate licenses. Below is an overview of

the activation process, followed by step-by-step instructions.

1. You will run the Cogent License Management Utility(or theprogram will run automatically when you open a licensed prod-uct that has not yet been activated). This program will display a

Site code and Machine ID; these are unique to the computerand the installed product.

2. You will enter the Site code and Machine ID into the SoftwareActivation CenterWeb site.

Note:If your computer does not have Internet access, contact Cogents

Help Desk to obtain the necessary codes.

3. The Software Activation Center Web site will validate theentered information and will then automatically generate anAct ivat ion code.

4. You will enter that Activation code back into the CogentLicense Management Utilityto complete the activation.


12/76


To activate a license, follow these steps:

Note: The Cogent License Management Utility will also run

automatically when you open a licensed product that has not yet been

activated. If this occurs, go to step 5onpage 9and continue to follow theinstructions.

1 Access the Cogent License Management Utility, as described in

Accessing the Cogent License Management Utilityon page 3. The

Welcomepage will be displayed, an example of which is shown in

Figure 3-1.


A
http://-/?-http://-/?-


13/76

Activatinga

License


2 Select theActivate a license or check the status of a licensebutton

and click Next. TheActivate License or Check License Statuspage

will be displayed, an example of which is shown in Figure 3-2.

Figure 3-2 Activate License or Check License Status Page

3 For the product that you want to activate, click on its row. It will be

highlighted.

Note: You must select a license that is currently not activated to continue.

4 ClickActivate or Check Status.

5 A separate product window (the title bar will display the products name)

will be displayed. An example of this window is shown in Figure 3-3.


14/76


Figure 3-3 Sample Product Window

The product window displays information that you will process through

the Software Activation Center.

Note:If your computer does not have Internet access, skip steps 6through

13and instead contact Cogents Help Desk to obtain the necessary

Activation Code. Once you have the code, go to step 14onpage 14and

continue following the instructions.

6 If you have not already accessed the Software Activation Center, do

so now (as described in Logging Onto the Software Activation Center

on page 4).

7 The Orderspage of the Software Activation Center will be displayed,

an example of which is shown in Figure 3-4. The page lists the Cogent

product orders associated with your account.

Ac
http://-/?-http://-/?-


15/76

ctivatinga

License



8 In the list, locate the desired product (which is the same product that

you have opened in the Cogent License Management Utility).

9 Next to the appropriate product, click . License fields for the

selected product will be displayed beneath the list of orders, an

example of which is shown in Figure 3-5.

Figure 3-5 Software Activation Center - Orders Page with Status Fields Displayed


16/76


10 Click the plus symbol (+). The following blank fields will be displayed:

Site Code, Machine ID, and Notes. An example is shown in Figure 3-

6.

Figure 3-6 Software Activation Center - Orders Page in Activation Mode

11 Returning to the product window in the Cogent License Management

Utility, copy the text from the Site codefield and then paste it (or type

it) into the Site Codefield on the Software Activation Center.

12 Returning to the product window in the Cogent License Management

Utility, copy the text from the MIDfield and then paste it (or type it) intothe Machine ID field on the Software Activation Center.

Figure 3-7shows an example of the Software Activation Center with

steps 11and 12completed.

Ac


17/76

ctivatinga

License


Figure 3-7 Software Activation Center - Orders Page with Site Code and Machine ID Added

13 On theSoftware Activation Center, clickAdd New License. The rowwill be updated with the values you entered, and the system-generated

Activation Codewill be displayed in theActivation Codecolumn. An

example is shown in Figure 3-8.

Figure 3-8 Software Activation Center with Newly Activated License Selected

14 Copy the A ti ti C d from the S ft A ti ti C t (or
http://-/?-http://-/?-


18/76


14 Copy theActivation Codefrom the Software Activation Center(or

otherwise provided to you by Cogent) and paste or type it into the

Activation code field on the product window of theCogent License

Management Utility. (The field is located underneath the Unlock

applicationradio button.) An example is shown in Figure 3-9.

Figure 3-9 Sample Product Window with Activation Code Added

15 Click Continue on the product window of theCogent License

Management Utility. The product window will close and theActivate

License or Check License Statuspage will be redisplayed, showing an

updatedActivated?field for the product you just activated. An example

is shown in Figure 3-10.

Act


19/76

tivatinga

License


Figure 3-10 Activate License or Check License Status Page With Activated Entry

16 Repeat steps 3through 15for every product that you want to activate.

17 When you are finished, click Nexton theCogent License Management

Utility to complete the process. The Finishpage will be displayed, an


Figure 3-11 Finish Page of the Cogent License Management Utility

18 The activation is now complete. You can exit one or both programs as

described in Chapter 7, Exiting/Logging Outon page 45.

Notes
http://-/?-http://-/?-


20/76


Notes


21/76

Chapter 4 - Deactivating a License 17

Chapter 4

Deactivating a License

You will use both the Cogent License Management Utilityand the

Software Activation Center to deactivate licenses. Deactivation allows

you activate the products license on a different computer.

Below is an overview of the deactivation process, followed by step-by-step

instructions.

1. You will run the Cogent License Management Utility, whichwill display a Removal code; this is unique to the computer andthe installed product.

2. You will enter the Removal code into the Software ActivationCenterWeb site.

3. The Software Activation Center Web site will validate the

entered information and will then process the deactivation.

To deactivate a license, follow these steps:

1 Access the Cogent License Management Utility, as described in

Accessing the Cogent License Management Utilityon page 3. TheWelcomepage will be displayed, an example of which is shown in

Figure 4-1.
http://-/?-http://-/?-


22/76



2 Select the Deactivate a license (for transferring purposes)button

and click Next. The Deactivate License page will be displayed, an


Figure 4-2 Deactivate License Page

3 For the product that you want to deactivate, click on its row. It will be

highlighted.

Note: You must select a license that is currently activated to continue.

Dea4 Click Deactivate License. A confirmation window will be displayed, an
http://-/?-http://-/?-


23/76

ctivating

aLicense


example of which is shown in Figure 4-3. From this point forward, the

process cannot be reversed, so make sure that you want to deactivate

the license. Click Noto halt the process; clickYesto continue.

Figure 4-3 Confirmation Window

5 An information window will be displayed, an example of which is shown

in Figure 4-4. Write down the Removal Code.

Figure 4-4 Information Window

6 Click OKto continue. The Deactivate License page will be redisplayed,

and the columns for the product you just deactivated will now display a

Removal Code. An example is shown in Figure 4-5.

Figure 4-5 Deactivate License Page Showing Removal Code


24/76


Note:If your computer does not have Internet access, contact Cogents

Help Desk to process the Removal Code. Skip steps 7through 14and go

to step 15onpage 23to finish the process.

7 If you have not already accessed the Software Activation Center, do

so now (as described in Logging Onto the Software Activation Center

on page 4).

8 The Orderspage of the Software Activation Center will be displayed,

an example of which is shown in Figure 4-6. The page lists the Cogent

product orders associated with your account.


9 In the list, locate the same product that you have opened in the Cogent

License Management Utility.10 Next to the appropriate product, click . License fields for the

selected product will be displayed beneath the list of orders, an


Deac
http://-/?-http://-/?-http://-/?-http://-/?-


25/76

ctivating

aLicense


Figure 4-7 Software Activation Center - Orders Page with License Fields Displayed

11 Next to the license that you want to deactivate, click the minus symbol

(-). A blank Removal Codefield will be displayed, an example of which

is shown in Figure 4-8.

Figure 4-8 Software Activation Center - Orders Page in Deactivation Mode

12 Type in the Removal code(obtained from the Cogent License

M t Utilit i t 6) i t th R l C d fi ld th
http://-/?-http://-/?-


26/76


Management Utilityin step 6) into the Removal Codefield on the

Software Activation Center. An example is shown in Figure 4-9.


13 Click Deactivate License. The license will be deactivated. The license

will no longer display and the status message (x of xx l icenses

currently act ivated for th is orde r) will be updated. An example is

shown in Figure 4-10.

Deac


27/76

tivating

aLicense


Figure 4-10 Software Activation Center After Deactivation

14Repeat steps 3through 13for every product that you want todeactivate.

15 When you are finished, click Nexton theCogent License Management

Utility to complete the process. The Finishpage will be displayed, an



16 The deactivation is now complete. You can exit one or both programs

as described in Chapter 7, Exiting/Logging Outon page 45.

Notes


28/76



29/76

Chapter 5 - Transferring a License 25

Chapter 5

Transferring a License

You can transfer a license from one machine to another in one of two ways:

1. Deactivate the license on one computer and then activate it on

the other computer, as follows:

On the computer that you want to remove the license from,

deactivate the license by following the instructions pro-

vided in Chapter 4, Deactivating a Licenseon page 17.

On the computer that you want to add the license to, acti-

vate the license by following the instructions provided in

Chapter 3, Activating a Licenseon page 7.

2. Use the Update Licensefeature in the Software Activation Cen-

ter, which allows you process all the relevant codes at once.

Instructions are provided in this chapter.

Using the Update License Feature

The process for transferring a license using the Update Licensefeature is

described in the following tasks:

Task 1: Obtain a Removal Code from the Old Computer

Task 2: Obtain Site ID and Machine ID from the New Computer

Task 3: Process Codes for New Computer and Old Computer in the

Software Activation Center

Task 4: Activate New Computer

N I h i i ld f h h
http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-


30/76


Note:In the instructions, old computer refers to the computer that you

want to remove the license from; new computer refers to the computer that

you want to add the license to.

Task 1: Obtain a Removal Code from the Old Computer

1-1. On the old computer, access the Cogent License Manage-ment Utility, as described inAccessing the Cogent LicenseManagement Utilityon page 3. The Welcomepage will be dis-

played, an example of which is shown in Figure 5-1.


1-2. Select the Deactivate a license (for transferring purposes)button and click Next. The Deactivate License page will bedisplayed, an example of which is shown in Figure 5-2.

Using


31/76

theUp

dateLicenseF

eature


Figure 5-2 Deactivate License Page

1-3. For the product that you want to deactivate, click on its row.It will be highlighted.

Note: You must select a license that is currently activated to continue.

1-4. Click Deactivate License. A confirmation window will be dis-played, an example of which is shown in Figure 5-3. Fromthis point forward, the process cannot be reversed, so makesure that you want to deactivate the license. Click Noto halt

the process; click Yes to continue.

Figure 5-3 Confirmation Window

1-5. An information window will be displayed, an example of whichis shown in Figure 5-4.

Figure 5-4 Information Window

1-6. Click OKto continue. The Deactivate License page will beredisplayed, and theActivated?and Removal Codefields orth d t j t d ti t d ill di l R l


32/76


the product you just deactivated will now display a RemovalCode.

Figure 5-5 Deactivate License Page with Removal Code

1-7. Write this code down.

1-8. Click Nexton theCogent License Management Utility tocomplete the process. The Finishpage will be displayed, anexample of which is shown in Figure 5-6.


1-9. You can exit the program as described in Chapter 7, Exit-

ing/Logging Outon page 45.

Usingt

Task 2: Obtain Site ID and Machine ID from the New Computer


33/76

theUp

dateLicenseF

eature


2-1. On the new computer, access the Cogent License Manage-ment Utility, as described inAccessing the Cogent LicenseManagement Utilityon page 3. The Welcomepage will be dis-played, an example of which is shown in Figure 5-7.


2-2. Select theActivate a license or check the status of alicensebutton and click Next. TheActivate License orCheck License Statuspage will be displayed, an example ofwhich is shown in Figure 5-8.

Figure 5-8 Activate License or Check License Status Page

2-3. For the product that you want to activate, click on its row. Itwill be highlighted.

2 4 Cli k A ti t Ch k St t A t d t i d


34/76


2-4. ClickActivate or Check Status. A separate product window(the title bar will display the products name) will be displayed.An example of this window is shown in Figure 5-9.

Figure 5-9 Sample Product Window

The product window displays the Site codeand MIDthat youwill process through the Software Activation Center.

Task 3: Process Codes for New Computer and Old Computer in the

Software Activation Center

Note:If your computer does not have Internet access, skip this Task 3 and

contact Cogents Help Desk to obtain the necessaryActivation Code. Once

you have the code, go to Task 4: Activate New Computeronpage 34and

continue to follow the instructions.

3-1. If you have not already accessed the Software ActivationCenter, do so now (as described in Logging Onto the SoftwareAct ivat ion Centeron page 4). The Orderspage of the Soft-ware Activation Center will be displayed, an example ofwhich is shown in Figure 5-10. The page lists the Cogentproduct orders associated with your account.

Usingt
http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-


35/76

theUp

dateLicenseF

eature



3-2. In the list, locate the desired product.

3-3. Next to the appropriate product, click . License

fields for the selected product will be displayed beneath thelist of orders, an example of which is shown in Figure 5-11.

Figure 5-11 Software Activation Center - Orders Page with License Fields Displayed

3-4. Click the double-arrow symbol , located at the end of the

row. The following blank fields will be displayed: Site Code,
http://-/?-http://-/?-


36/76


Machine ID, Removal Code, and Notes. An example isshown in Figure 5-12.

Figure 5-12 Software Activation Center - Orders Page in Activation Mode

3-5. For the new computer: Returning to the product window inthe Cogent License Management Utility, copy the text fromthe Site codefield and then paste it (or type it) into the SiteCodefield on the Software Activation Center.

3-6. For the new computer: Returning to the product window inthe Cogent License Management Utility, copy the text fromthe MIDfield and then paste it (or type it) into the MachineIDfield on the Software Activation Center.

3-7. For the old computer: Type in the Removal codethat youwrote down (obtained from the Cogent License Manage-

ment Utilityin Task 1: Obtain a Removal Code from the OldComputer) into the Removal Code field on the SoftwareActivation Center.

Figure 5-13shows steps 3-5through 3-7completed.

Usingth
http://-/?-http://-/?-


37/76

heUp

dateLicenseF

eature


Figure 5-13 Software Activation Center - Orders Page with Codes Added

3-8. On theSoftware Activation Center, click Update License.

The row will be updated with the values you entered, and thesystem-generated Activation Codewill be displayed in theActivation Codecolumn. An example is shown in Figure 5-14.

Figure 5-14 Software Activation Center with Newly Activated License

Task 4: Activate New Computer

4 1 For the new computer: Copy the Activation Code obtained


38/76


4-1. For the new computer: Copy the Activation Codeobtainedfrom the Software Activation Center(or otherwise providedto you by Cogent) and paste or type it into theActivation codefield on the product window of theCogent License Manage-

ment Utility. (The field is located underneath the Unlockapplicationradio button.) An example is shown in Figure 5-15.

Figure 5-15 Sample Product Window with Activation Code Added

4-2. Click Next on the product window of theCogent License Man-

agement Utility. The product window will close and theActivate License or Check License Statuspage will be redis-played, showing an updated Activated?field for the productyou just activated. An example is shown in Figure 5-16.

Usingth
http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-


39/76

heUp

dateLicenseF

eature


Figure 5-16 Activate License or Check License Status Page With Activated Entry

4-3. Click Nexton theCogent License Management Utility tocomplete the process. The Finishpage will be displayed, anexample of which is shown in Figure 5-17.


4-4. The transfer is now complete. You can exit one or both pro-grams as described in Chapter 7, Exiting/Logging Outonpage 45.

Notes
http://-/?-http://-/?-


40/76



41/76

Chapter 6 - Using the Software Activation Center 37

Chapter 6

Using the Software Activation Center

This chapter provides instructions on using all of the functions available in

the Software Activation Center. The chapter is divided as follows:

Logging In




Sending License Information Via Email

Viewing/Changing Account Information(including Changing

Demographic Informationand Changing Your Password)

Accessing the User Guide

Note: To use the Software Activation Center, your computer must have

Internet access, with Internet Explorer 6(or higher). If your computer

does not meet these requirements, contact Cogents Help Desk to obtain thenecessary codes.

An example of the Software Activation Center (with the Orderspage

displayed) is shown in Figure 6-1.


42/76


Figure 6-1 Orders Page

Logging In

Refer to Chapter 2, Accessing/Logging Inon page 3for instructions on

logging into the Software Activation Center.


Refer to Chapter 3, Activating a Licenseon page 7for instructions on

activating a license.


Refer to Chapter 4, Deactivating a Licenseon page 17for instructions on

deactivating a license.


Refer to Chapter 5, Transferring a Licenseon page 25for instructions on

transferring a license.

SendingL

Sending License Information Via Email

Once a license has been activated, you can send the license information via

il il dd ( d h il dd if d i d) Thi


43/76

Lice

nseInformatio

nViaEmail


email to your email address (and to another email address, if desired). This

can be useful information to keep for records.

To send license information via email:

1 From the Orderspage of the Software Activation Center, select the

product and click . License fields for the selected product will

be displayed, an example of which is shown in Figure 6-2.

Figure 6-2 Viewing License Fields in Software Activation Center

2 On the license information line, click the Send Activation Emailbutton

. The Send Emailpop-up window will be displayed.

Note:Depending on your security settings in Internet Explorer, you may

see a Pop-up blocked message just below the address bar. Click on the


44/76


p p g j

message and then clickAlways Allow Pop-ups from This Sitefrom the

drop-down menu. An example of this process is shown in Figure 6-3.

Figure 6-3 Allowing a Blocked Pop-up Window in Internet Explorer

After clicking the menu option, a confirmation window will be displayed;

clickYes. The Send Emailpop-up window will be displayed.

3 An example of the Send Emailpop-up window is shown in Figure 6-4.

The fields populated with the license information are not editable. The

Tofield contains the primary email address associated with your

account. If desired, you can edit the email address and you can send

the information to an additional email address, by typing it into theCC

field.

Figure 6-4 Send Email Pop-up Window

4 Click Send email. A confirmation window will be displayed; clickOK.

5 When the email has been sent, an Emai l successful ly sent status

message will be displayed.

6 Click Closeto close the pop-up window. The Orderspage will be

redisplayed.

A sample email message is shown in Figure 6-5.

Viewing/C
http://-/?-http://-/?-


45/76

ChangingAccount

Information


Figure 6-5 Sample Email Message

Viewing/Changing Account Information

TheAccount Informationpage contains various demographic

information associated with your account and allows you to change your

password.From the menu bar of the Software Activation Center, clickAccount.

TheAccount Informationpage will be displayed, an example of which is

shown in Figure 6-6.

Figure 6-6 Software Activation Center - Account Information Page

You can view the demographic information, change the demographic

information, and change your password. Instructions for changing

demographic information and changing the password are in the following

sections


46/76


sections.

Changing Demographic Information

To change demographic information, follow these steps:

1 Type in the new text in the field. You can change any of the fields

displayed on this page.

Note:Detailed field descriptions are provided in Appendix A, Software

Activation Center - Window Descriptionon page 47.

2 When you are finished making changes, click Update. AnAccount

information updated status message will be displayed.

Note: To discard any changes and revert to the data that was last saved,

click Restore.

Changing Your Password

To change your password, follow these steps:

1 Type in your existing password in the Old Passwordfield.

2 Type in the new password in the New Passwordfield.

Note: Passwords must be at least 6 characters and no more than 9

characters. You can use any combination of letters or numbers, and

passwords are not case-sensitive.

3 Type in the new password again in the Confirm New Passwordfield.

Viewing/C

A sample window showing steps 1through 3completed is shown in

Figure 6-7.


47/76

ChangingAccount

Information


Figure 6-7 Software Activation Center - Changing a Password

Note:All password fields will be displayed in a masked format.

4Click Changeto complete the changing of your password. A Passwordsuccessful ly changed status message will be displayed.

Accessing the User Guide

1 From the menu bar of the Software Activation Center, click User

Guide. The User Guide will be opened inAdobe Acrobat Reader, as a


48/76


p ,

.PDF (Portable Document Format) file.

Note:If you do not haveAdobe Acrobat Readerinstalled, you can

download it for free from Adobes product page. The Web site address is

currently: http://www.adobe.com/products/reader.

2 You can view the file or save the file to your computer.

Logging Out

Refer to Chapter 7, Exiting/Logging Outon page 45for instructions on

logging out of the Software Activation Center.


49/76

Chapter 7 - Exiting/Logging Out 45

Chapter 7

Exiting/Logging Out

Exiting the Cogent License Management Utility

To exit the Cogent License Management Utility, follow these steps:

1 When you have finished processing license changes or viewing license

information, theFinishpage of the Cogent License Management

Utility will be displayed, an example of which is shown in Figure 7-1.


2 Click Finish. The program will exit.

Logging Out of the Software Activation Center (Manual)

To log out of the Software Activation Center, follow these steps:

1 Cli k L t f th S ft A ti ti C t b
http://-/?-http://-/?-


50/76


1 Click Log out from the Software Activation Centermenu bar.

2 You will be logged out of the Software Activation Center and the

Software Activation Center Login page will be redisplayed. An

example is shown in Figure 7-2.

Figure 7-2 Login Page of the Software Activation Center

3 You can close Internet Exploreras you normally would.

Logging Out of the Software Activation Center (Automatic)

If there is no activity after a specified amount of time, the Software

Activation Center will be automatically logged out and theLogin page(shown in Figure 7-2) will be redisplayed.

You can either log back into the Software Activation Center, as described

in Chapter 2, Accessing/Logging Inon page 3, or close Internet

Exploreras you normally would.


51/76

Appendix A - Software Activation Center - Window Description 47

Appendix ASoftware Activation Center - Window

Description

This appendix describes the menu options, fields, and buttons that display

on the Software Activation Center. The appendix is divided into the

following sections:

Menu Bar

Orders Page

Account Information Page

Note: For instructions on using the Software Activation Center, refer to

Chapter 6, Using the Software Activation Center on page 37.

The Software Activation Centeris a Web site that communicates with

Cogents server to validate licenses. An example of the Software

Activation Center(with the Orderspage displayed) is shown in Figure A-

1.


52/76


Figure A-1 Software Activation Center - Orders Page

Menu Bar

The menu bar on the top of the Software Activation Centerallows you to

access the pages in the program, to access thisGuide, and to log out. An

example of the menu bar is shown in Figure A-2.

Figure A-2 Software Activation Center Menu Bar

The following table describes the options in the menu bar. The menu bar is

accessible from both pages of the Software Activation Center.

Menu Bar

Option

Description

Orders Click this option to access the Orderspage.

Account Click this option to access theAccount

Informationpage.

OrdersPageUser Guide Click this option to open this Guide.

Menu Bar

Option

Description


53/76


Orders Page

The Orderspage lists all of the orders associated with your account and lists

all of the licenses associated with each order. The processes for activating,

deactivating, and transferring licenses all occur on this page.

To access the Orderspage, click Ordersfrom the menu bar.

The following sections describe the fields and buttons that display on the

Orderspage. The specific elements that are displayed on the page willdiffer depending on what function you are running. The section is divided

as follows:

Order List Fields and Buttons

License Fields and Buttons

Activation Fields and Buttons

Deactivation Fields and Buttons

Update Fields and Buttons

Order List Fields and ButtonsThe Order Listalways displays at the top of the Orderspage. The Order

Listfields and buttons show all of the orders associated with your account

and allow you to access information for a specific license.

When you initially open the Orderspage, only the Order Listwill be

displayed. The fields are read-only.

The Guideis in a .PDF format, which requires

Adobe Acrobat Reader to open.

Log out Click this option to log out of the Software

Activation Center.

An example of an Orderspage showing only the Order Listis shown in

Figure A-3.


54/76


Figure A-3 Orders Page Showing Orders List

The following table describes the fields that display in the Orders List on

the Orderspage of the Software Activation Center.

Order List

Field

Description

Order ID A unique number to identify the order

Product Name The name of the product ordered

Order Date The date the product was ordered

The date format is Day/Month/Year

(DD/MM/YYYY).

Licenses The number of licenses ordered

Payment Type The type of payment used to pay for the order

OrdersPage

The following table describes the button that displays in theOrders List on

the Orderspage of the Software Activation Center.

Button Description


55/76


License Fields and Buttons

The Licensefields and buttons display beneath the Order List.

When you select a product from the Order List and then click ,

the Licensefields for that specific product will be displayed. The fields are

read-only.

An example of an Orderspage showing Licensefields is shown in Figure

A-4.

Figure A-4 Orders Page Showing License Fields

Next to the desired order, click this button to display

the license-related fields and buttons.

Refer toLicense Fields and Buttonsbelow for

details.

The following table describes the fields that display when viewing license

details for a specific order on the Orderspage of the Software Activation

Center.

Product Description


56/76


Field

p

Site Code For an activated license, the associated Site Code

will be displayed.

For a license that has not been activated, this field

will be blank.

Machine ID For an activated license, the associated Machine ID

will be displayed.


will be blank.

Ac tivation

CodeFor an activated license, the associatedActivation

Codewill be displayed.

For a license that has not been activated, this fieldwill be blank.

Notes For an activated license, if any notes were added

during activation, the text will display here.

For a license that has not been activated or if no notes

were added during activation, this field will be blank.

Ac tivation

DateFor an activated license, the date the license was

activated will be displayed. The date format is

Day/Month/Year(DD/MM/YYYY).


will be blank.

OrdersPage

The following table describes the buttons that display when viewing a

license fields on the Orderspage of the Software Activation Center.

Button Description

Cli k thi b tt t d ti t li


57/76


Activation Fields and Buttons

When you click the plus symbol ( ) next to a license, theActivationfields

will be displayed beneath the Licensefields. TheActivationfields allow

you to enter and copy information that is needed to activate a license.

Deactivate

License

Click this button to deactivate a license.

This button will be displayed only next to a license

that has been activated.

Refer toDeactivation Fields and Buttonson page 55

for details.

Add License

Click this button to activate a license that has been

purchased but not yet activated.The button will be displayed next to a blank row, and

only if there are licenses remaining.

Refer toActivation Fields and Buttonsbelow for

details.

Send Acti vation

Email

Click this button to send an email with the activation

information (Site Code, Machine ID, and

Activation Code). This can be useful to keep for

your records.



Update License

Click this button to update a license with transferinformation.



Refer to Update Fields and Buttonson page 56for

details.

An example of an Orderspage inActivationmode is shown in Figure A-5.


58/76


Figure A-5 Orders Page in Activation Mode

The following table describes the fields that display when activating

licenses on the Orderspage of the Software Activation Center.

Activation

Field

Description

Site Code

Paste or type in theSite Code

for the computer thatis having a license activated. The Cogent License

Management Utilityinstalled on the computer will

provide this information.

A valid entry in this field is required.

Machine ID Paste or type in the Machine IDfor the computer

that is having a license activated. The CogentLicense Management Utilityinstalled on the

computer will provide this information.


Notes Type in any notes related to the activation.

An entry in this field is optional.

OrdersPage

The following table describes the button that displays when activating


Activation

Button

Description


59/76


Note: For instructions on activating a license, refer to Chapter 3,

Activating a License on page 7.

Deactivation Fields and Buttons

When you click the minus symbol ( ) next to a license, the editable

Deactivationfields will be displayed Licensefields. The Deactivation

fields allow you to enter information that is needed to deactivate a license.An example of an Orderspage in Deactivationmode is shown in Figure

A-6.

Figure A-6 Orders Page in Deactivation Mode

Add NewLicense

Click this button to validate the Site CodeandMachine IDand create anActivation Code.

The following table describes the field that displays when deactivating


Deactivation

Field

Description


60/76


The following table describes the button that displays when deactivating


Note: For instructions on deactivating a license, refer to Chapter 4,

Deactivating a License on page 17.

Update Fields and Buttons

When you click the double arrow symbol ( ) next to a license, the editable

Updatefields will be displayed. The Updatefields allow you to enter both

activation and deactivation codes when transferring a license.

An example of an Orderspage in Updatemode is shown in Figure A-6.

Removal Code Type in the Removal Codeobtained from theCogent License Management Utility.


Deactivation

Button

Description

Remove

LicenseClick this button to validate the Removal IDand

complete the deactivation.

OrdersPage


61/76


Figure A-7 Orders Page in Update Mode

The following table describes the fields that display when

updating/transferring licenses on the Orderspage of the Software

Activation Center.

Update Field Description

Site Code Paste in or type in the Site Codefor the computer

that is having a license activated. The Cogent

License Management Utilitywill provide thisinformation.


Machine ID Paste in or type in the Machine IDfor the computer

that is having a license activated. The Cogent

License Management Utilitywill provide this

information.


Removal Code Type in the Removal Codefor the computer that is

having a license deactivated. The Cogent License

Management Utilitywill provide this information.

Update Field Description


62/76


The following table describes the button that displays when updating


Note: For instructions on transferring a license, refer to Chapter 5,

Transferring a License on page 25.

A valid entry in this field is required.Notes Type in any notes related to the update.

An entry in this field is optional.

I dont have a

valid removal

code.

Select this check box if you have misplaced the

Removal Code. In many cases, the system will be

able to process the update without the code.However, in some cases (due to regular system

operations and clean-up), the Removal Codemay

not be able to be recovered. Contact your License

Administrator if you encounter this problem.

Update

Button

Description

UpdateLicense Click this button to validate the Site Code,Machine ID, and Removal ID. The deactivation

portion of the process will be completed and an

Activation Codewill be generated, to allow you to

complete the activation portion of the process.

AccountInform

Account Information Page

TheAccount Informationpage allows you to view or change information

associated with your account, including your password. To access the

Account Informationpage, clickAccountfrom the menu bar.
http://-/?-


63/76

m

ationPage


An example of theAccount Informationpage is shown in Figure A-8.

Figure A-8 Account Information Page

The following sections describe the fields and buttons that display on the

Account Informationpage.

Fields

The following table describes the fields that display on theAccount

Informationpage of the Software Activation Center. All fields are

editable.

Field Description

First Name The first name associated with the account

Last Name The last name associated with the account

Registration

NameThe registration name associated with the account

Note that the Registration Name is not your

username. Usernamesare set by License

Field Description
http://-/?-http://-/?-


64/76


Note: For instructions on changing your password, refer to Chapter 6,

Using the Software Activation Center on page 37.

Administrators and cannot be changed on theAccount Information page.

Company The company name associated with the account

Address The street address associated with the account

City The city associated with the account

Country The country associated with the account

Phone

NumberThe phone number associated with the account

Fax Number The fax number associated with the account

Primary Email

Address

The primary email address associated with the

account

Secondary

Email

Address

The secondary email address associated with the

account

Old Password If you are changing your password, type in the

existing password in this field.

New

PasswordIf you are changing your password, type in the new

password in this field.

Confirm New

PasswordIf you are changing your password, type in the new

password in this field again, for confirmation.

AccountInform

Buttons

The following table describes the buttons that display on theAccount

Informationpage of the Software Activation Center.

Button Description


65/76

ationPage


Note: For instructions on changing account information and changing your

password, refer to Chapter 6, Using the Software Activation Center on

page 37.

Update If you are changing account information, click thisbutton to save your changes.

Restore If you are changing account information, click this

button to discard your changes and revert to the data

that was last saved.

ChangeIf you are changing your password, click this buttonto save your changes.

Notes


66/76



67/76

Appendix B - Cogent License Management Utility - Window Description 63

Appendix BCogent License Management Uti lity -

Window Description

This appendix describes the fields and buttons that display on each page of

the Cogent License Management Utility. The appendix is divided into

the following sections:

Welcome Page

Activate License or Check License Status Page

Product Window (Opens During Activation)

Deactivate License Page

Finish Page

The Cogent License Management Utilityis a program that generates the

machine-specific information needed to activate, deactivate, and transfer

licenses. The program is installed on your computer when you install

licensed Cogent software.

Welcome PageWhen you first open the Cogent License Management Utility, the

Welcomepage will be displayed. An example of this page is shown in

Figure B-1.
http://-/?-http://-/?-


68/76


Figure B-1 Welcome Page of the Cogent License Management Utility

The following table describes the radio buttons that display on the

Welcomepage.

The following table describes the buttons that display on the Welcome

page.

Radio

Button

Description

Ac tivate a

license or

check the

status of a

license

Select this button to activate the licenses for, or

check the status of, one or more installed products.

Deactivate alicense (for

transferring

purposes)

Select this button to deactivate the licenses for one ormore installed products.

Button Description

Back This button is disabled on this page.

Next Click this button to open the next page in the

program.

ActivateLicens

Cancel Click this button to close the program.

Help Click this button to open the Help system for the

program.

Button Description


69/76

eorCheckLicenseStatusPage


Act ivate License or Check License Status Page

If you selectActivate a license or check the status of a licensefrom

the Welcomepage and click Next, theActivate License or Check

License Statuspage will be displayed, an example of which is shown inFigure B-2.

Figure B-2 Activate License or Check License Status Page of the Cogent License Management Utility

The following table describes the fields that display on theActivate

License or Check License Statuspage.

Field Description

Product Code This field displays an internal code for the product.

Product Name This field displays a short name to identify the

product.

Ac tivated? This field will display one of the following possible

values:

Yes(with a check mark) indicates that the

products license is activated.

Field Description


70/76


The following table describes the buttons that display on theActivate

License or Check License Statuspage.

Unknown (with no check mark) indicates

that the products license is deactivated.

Demo(with no check mark) indicates that

the products license is not activated because

it is a demo.

Is Demo

Version?This field will display one of the following possible

values:


product is a demo.

No(with no check mark) indicates that the

product is not a demo.

Demo Days

LeftFor a demo version, this field displays how many

days are remaining in the demo.

For a product that is not a demo, this field will be

blank.

RemovalCode

For a license that has been deactivated, this field willdisplay the associated Removal Code.

Button Description

Ac tivate or

Check StatusClick this button to continue with the activation

process or to check the status.

The button will be displayed and enabled only if you

have selected a license that is not activated.

ProductWindo

w(

Get More Info Click this button to display how many days are left

for a demo version.

The button will be displayed only if you have

l t d d t d

Button Description


71/76

w(OpensDuringActivation)


Note: For instructions on activating a license, refer to Chapter 3,Activating a License on page 7.

Product Window (Opens During Activation)

The product window displays as part of the activation process. This windowdisplays information that is processed through the Software Activation

Center (or through the Cogent Help Desk). An example of a product

window is shown in Figure B-3.

selected a product demo.Back Click this button to go back to the previous page.

Next When you are finished viewing or making changes,

click this button to open the Finishpage in the

program.

Cancel Click this button to close the program without saving

changes.


program.


72/76


Figure B-3 Sample Product Window

The following table describes the fields that display on a product window.

Field Description

Site code A unique Site code for the installed product

MID A unique Machine ID for the computer

Unlock

application /

Ac tivation

Code

Once the Software Activation Center has

validated the above Site codeand MID, the

generatedActivation Codeshould be pasted in (or

typed in) to this field.

Appl ication

statusThis field is a display field. Currently, this field will

always display a LOCKED message.

Days left This field is currently not used.

Uses left This field is currently not used.

Enterapplication

This field is currently not used.

Remove

license


Transfer

license


DeactivateLice

nseThe following table describes the buttons that display on a product window.

New Site code This field is currently not used.

Field Description


73/76

nsePage


Note: For instructions on activating a license, refer to Chapter 3,

Activating a License on page 7.

Deactivate License Page

If you select Deactivate a license (for transferring purposes) from the

Welcomepage and click Next, the Deactivate Licensepage will be

displayed, an example of which is shown in Figure B-4.

Button Description

Cancel Click this button to close the window without saving

changes.

Continue Click this button to process the enteredActivation

codeand return to theActivate License or CheckLicense Status page.


74/76


Figure B-4 Deactivate License Page of the Cogent License Management Utility

The following table describes the fields that display on the Deactivate

Licensepage.

Field Description

Product Code This field displays an internal code for the product.

Product Name This field displays a short name to identify the

product.

Ac tivated? This field will display one of the following possible

values:


products license is activated.

Unknown (with no check mark) indicates

that the products license is deactivated.

Demo(with no check mark) indicates that

the products license is not activated because

it is a demo.

DeactivateLicense

Is Demo

Version?This field will display one of the following possible

values:


product is a demo.

Field Description


75/76

Page


The following table describes the buttons that display on the Deactivate

Licensepage.

Note: For instructions on deactivating a license, refer to Chapter 4,

Deactivating a License on page 17.

No(with no check mark) indicates that the

product is not a demo.

Removal

CodeFor a license that has been deactivated, this field will

display the associated Removal Code.

Button Description

Deactivate

License

Click this button to continue with the deactivation

process.

The button will be enabled only if you have selected

a license that is activated.

Back Click this button to go back to the previous page.

Next When you are finished viewing or making changes,

click this button to open the Finishpage in theprogram.

Cancel Click this button to close the program without saving

changes.


program.

Finish Page

The final page of the Cogent License Management Utilityis the Finish

page, an example of which is shown in Figure B-5.


76/76


Figure B-5 Finish Page of the Cogent License Management Utility

The following table describes the buttons that display on the Finishpage.

Button Description

Back Click this button to go back to the previous page.

Finish Click this button to close the program.

Cancel Click this button to close the program.

Help This button is disabled on this page.

Documents

License User Guide