Libraries NI One Year On - Five into one does go!

Helen OsbornDirector of Service Delivery

• 1.8 million population

• Education and Library Boards since 1973

• Review of Public Administration

• Libraries Act 2008

• Libraries NI - April 2009

Context

Northern Ireland Library Authority

• DCAL Arms length body (ALB)

• Resource Budget of £30m per annum

• Capital budget of £80m over 10 years

• 100 (approx) Static Service Points

• 31 Mobile Libraries

• 1000+ staff

Key Principles

Year One

• Board and corporate governance

• Branding and launch

• Corporate plan

• Policies, strategies, plans

• Systems, processes, procedures and structures

• Change management and communication

• Continuity of frontline services

Year One (continued)

• Capital programme

• Strategic review

• Service developments

- Heritage

- Access to Information

- Learning

- Culture

Expected benefits

• Accountability/transparency

• Consistency/equity of service

• Quality of service

• Focus

• Visibility

• Strategic partnerships

• Decisiveness and ability to act

• Financial