LIBRARIES BOARD OF SOUTH AUSTRALIA ANNUAL REPORT 2008 …€¦ · Direction 2 Digitisation Digitisation is a priority. Budget permitting, the goal is to accelerate the planning and

LIBRARIES BOARD OF SOUTH AUSTRALIA

ANNUAL REPORT 2008-09

2 Libraries Board of South Australia

Annual Report 2008-9

Annual report production Compiled by Michael Talbot. Published in Adelaide by the Libraries Board of South Australia, 2009. ISSN 0081-2633. This annual report is available for downloading on the State Library’s website at www.slsa.sa.gov.au If you require further information on the programs or services of the State Library please write to the State Library of South Australia, GPO Box 419, Adelaide SA 5001, or call in person to the State Library on North Terrace, Adelaide, or check the website at www.slsa.sa.gov.au Telephone (08) 8207 7200 Facsimile (08) 8207 7207 Email [email protected] Freecall 1800 182 013 (SA Country) If you require further information on the programs or services of Public Library Services please write to Public Library Services, GPO Box 1971 Adelaide SA 5001, or check the website at www.plain.sa.gov.au Telephone (08) 8348 2311 Facsimile (08) 8340 2524 Email [email protected]



CONTENTS

Chairman’s letter of transmittal .......................................................................................................................4

Director’s highlights ........................................................................................................................................5

Strategic Plan .................................................................................................................................................6

Supporting South Australia’s Strategic Plan...................................................................................................9

Libraries Board of South Australia ................................................................................................................10

Governance Structure as at 30 June 2009...................................................................................................12

Service Delivery Review...............................................................................................................................13

Access and Information Services .................................................................................................................14

Customer Service ...........................................................................................................................14

Content ...........................................................................................................................................15

Education Programs .......................................................................................................................15

Onsite Services...............................................................................................................................16

Services and Resources for Indigenous Australians ....................................................................................17

Partnerships and Collaborations ..................................................................................................................18

Information and Communication Technologies / Online Projects .............................................................20

Collection Development................................................................................................................................22

Collection Processing ...................................................................................................................................23

Preservation and Storage.............................................................................................................................25

Resources and Infrastructure .......................................................................................................................29

Marketing......................................................................................................................................................32

Public Library Services .................................................................................................................................34

Volunteer Program .......................................................................................................................................37

Staff and Volunteers .....................................................................................................................................39

Foundation and Friends groups....................................................................................................................42

State Library of South Australia Foundation Inc .............................................................................42

Friends of the State Library of South Australia ...............................................................................44

Friends of the Paul McGuire Maritime Library ................................................................................45

Funding.........................................................................................................................................................46

Statistics .......................................................................................................................................................47

Visitors and enquiries......................................................................................................................47

Collections…………………………………………………………………………………………………..48

Services to Public Libraries.............................................................................................................50

Human Resources and OHS&W reporting .....................................................................................51

Financial Performance Indicators ...................................................................................................58

Libraries Board Grants....................................................................................................................59

Mortlock Funds ...............................................................................................................................61

Financial Statements ....................................................................................................................................62

Certification of the Financial Report .............................................................................................................85

Audit letter ....................................................................................................................................................86

Acronyms……………………………………………………………………………………………………………. .88



CHAIRMAN’S LETTER OF TRANSMITTAL To the Honourable Mike Rann, Premier and Minister for the Arts, for the information of His Excellency the Governor. Dear Premier Pursuant to section 42 of the Libraries Act 1982, the Libraries Board of South Australia has the honour to present its report for the year ended 30 June 2009.

Peter Goldsworthy 30 September 2009



DIRECTOR’S HIGHLIGHTS As we commence our 175th year of providing library services for the people of South Australia, I acknowledge the ongoing support of the State Government and the Libraries Board of South Australia. The 21st century library has been at the heart of the Library’s strategies and future planning. The release in May of the 2009-2012 Strategic Plan builds on our previous Strategic Plan, integrates our strategies with the State Strategic Plan, and reflects Library objectives nationally through National and State Libraries Australasia (NSLA) Re-imagining Libraries vision for libraries and the ten projects which will see significant changes for libraries as a result. Towards this change in libraries the Service Delivery Review conducted in 2008-09 provided a timely opportunity to review our directions. The forward thinking of management and staff and a focus on customer needs in an ever-changing information environment, resulted in realignment of staff and skills. At the centre of this has been the confidence to innovate at a time when the economic climate calls for prudent management of our resources. This has been reflected in our Strategic Plan. Our customer focus has also identified areas where efficiencies and benefits can be gained through collaborations and partnerships, whilst honouring our responsibilities to collect, preserve and make accessible South Australia’s history. Providing access to our on-site customers is rapidly changing as we consider new technologies to meet the needs of our visitors and position ourselves as a first point of contact in the global quest for information. The redevelopment of our website with its integration of our catalogues greatly improves our search capabilities and provides customers with easier access to the riches of our collection. Our facilities grow in popularity with the growth in educational opportunities for international students, with wireless access, internet and email access as well as language assistance – a high priority for this sector. Our education program grows in significance as our relationship with the University of South Australia (UniSA) continues to provide curriculum and student programs for the Business Information Management course. In addition to our government funding, the past year saw two significant donations from private foundations which have allowed us to buy much needed equipment for the preservation studios, ensuring we sustain our preservation and digitisation targets and programs. This has been particularly beneficial at a time when all other external funding opportunities, including bequest funds, have been limited by the impact of the global economic situation. The Public Libraries Services programs and initiatives have continued to focus on providing easier access for all customers with the increased wireless services benefiting our remote and regional communities. My Churchill Fellowship from 20 September to 12 November 2008 included a tour of libraries in France, England, The Netherlands, Finland, Denmark, Sweden and Germany. Through this opportunity I was able to investigate their management, philosophies and strategies in creating significant cultural change. From this experience it was clear that diversity, agility, adaptability, dynamism and embracing the positive benefits of continuous change and a training environment that supports this were the key indicators of a healthy, vibrant and productive organisational culture. Our restructure and future planning is taking these findings into consideration. Influencing change and developing skills, expertise and an organisational culture which embraces technology, customers, and a global environment are the challenges for the future. This Annual Report summarises another successful year for the State Library and Public Library Services. Our success is the result of committed staff, enthusiastic and valued volunteers, and supporters such as the Friends of the State Library and the State Library Foundation. The entire Library family will celebrate our success from August 2009 to August 2010 as we mark our 175 years of creating and providing an excellent Library service for our community.

Alan Smith Director



STRATEGIC PLAN

Strategic Plan 2009-2012 In July 2008 the Library commenced the development of a new Strategic Plan. After consultation and discussion this was ratified by the Libraries Board in May 2009. The plan was provided as an electronic document on the State Library’s website and is reproduced here.

Serving our diverse and global audience Every topic, question or interest can be explored and researched at the State Library of South Australia. We provide access to unique collections of South Australian material and enable research through a range of onsite and online services. We also provide a place for citizens, visitors and international students to study, learn and stay connected with family and friends. Our onsite users enjoy a friendly and welcoming library presence in the heart of the cultural and academic precinct in Adelaide. We have a proud tradition of service excellence and seek to empower users by delivering as much content as possible online in an easy to use way.

Our new strategy builds on our previous Strategic Plan. We will continue to deliver outcomes commenced from earlier initiatives and work towards the objectives identified in our new directions. Working closely with National and other State Libraries towards greater unification of library services, and with the Department of Premier and Cabinet (DPC) and the Libraries Board of South Australia for sustainable funding, the Library aims to meet the challenges posed by increased demand for online content, the internationalisation of services and the increasing proportion of material in a digital only form. At the same time the care, preservation and management of non-digital resources must continue to ensure the safe-keeping and longevity of the physical collection for future generations.

This Strategic Plan will unfold in the context of the Global Financial Crisis, unprecedented since the beginning of the Great Depression in 1929. The depth and duration of the current crisis, which first became apparent in September 2008, is still unknown. There is the possibility that it will have profound implications for the ability of the State Library to fully implement all aspects of this plan.

The State Library has however survived many crises since its beginning in 1834 and we have confidence that we will survive this one. It is important to recognise that survival in this context may mean a short term reduction in the scale and diversity of our service offerings in order to maintain our core capacities to take full advantage of the eventual recovery phase.

Vision That South Australia should have excellent State Library services.

Mission To ensure all in South Australia and the global community can access, use and enjoy our collections and services while protecting and preserving our unique heritage for future generations.

Directions The 2009-2012 Strategic Plan is underpinned by six Strategic Directions. Each Direction is customer focused and acknowledges the partnerships and resources required to meet the expectation of our global customers and remain relevant to South Australians. The Directions align with South Australia’s State Strategic Plan. In addition, there is commitment to the National and State Libraries of Australasia (NSLA) Strategic Plan Projects and recognition of the role of the Public Library Network.

Direction 1 Building and Preserving the Collections The focus is to build and preserve our collections, in particular our unique South Australian collections, and make these as accessible as possible. We will: • Enhance our capacity to acquire, preserve and make accessible South Australia’s physical and born-

digital documentary heritage. • Explore how we can provide access to e-books. • Utilise file sharing sites as a means of adding contemporary content to the collections.



• Continue to emphasise documenting and preserving Indigenous culture and experience and making it appropriately accessible.

• Align with current best practices for risk and collection management given that physical and virtual storage of the collections is imperative to preservation.

• Participate in NSLA Project 7 Collaborative Collections, which aims to reduce multiple copies, to improve storage capability and develop collaborative purchasing models to achieve economies of scale and efficiencies in collection development.

Direction 2 Digitisation Digitisation is a priority. Budget permitting, the goal is to accelerate the planning and application of new technologies, elevating digitisation from a project approach to mainstream business. This would increase the Library’s capacity to save and store collections, whilst widening opportunities for access. We will: • Seek and maximise opportunities with appropriate collaborators and investors. • Explore mass digitisation in collaboration with partners, focusing on existing heritage collections

through NSLA Project 9 Scaling up digitisation. • Review the Glass Plate Negatives collection (25 000 images) and ensure corresponding images

online have been digitised from the originals. • Digitise 2000 items from the South Australian poster collection for online access.

Direction 3 Resource Discovery and Delivery This direction captures a number of the NSLA projects that will aid and simplify resource discovery and delivery. The Library will take best advantage of the scope and benefits of collaborative projects that can be incorporated into core business. Re-engineered business processes will be implemented. Through collaboration with partners we will: • Open up access to the content and service of our libraries by providing the functionality of one library

card across our libraries using new technology solutions – NSLA Project 2 Open Borders. • Develop a standard service model for the delivery of digital copies and physical books to people at

their home or place of choice – NSLA Project 4 Delivery. • Focus on the capacity for individuals and communities to create, tag and protect the content they

create, while making it widely accessible – NSLA Project 5 Community Created Content. This Project will research, develop and implement a distributed set of tools and operational frameworks to enable consistent experience across our websites.

• Improve the way we catalogue collections by providing faster, simple, more flexible and less resource-intensive standard practices – NSLA Project 8 Flexible Cataloguing.

• Focus on making all collection holdings globally visible through Libraries Australia, improving the ability to discover online items held in all collections – NSLA Project 10 Connecting and Discovering Content.

• Participate in NSLA Project 1 Do it Now and ensure that our users know what they can do with our content, and that our processes and procedures for discovering and delivering information are easy and accessible.

Direction 4 Changing Capability and Culture This direction underpins the Library’s capacity to meet the objectives of this Plan. Through investigation and analysis we will arrive at outcomes that will influence what we will deliver, how we will improve our services, and how we will plan and prepare for future customer needs. Work force planning is recognised as a driver of new processes; no job will be unchanged. We will: • Create an internal culture that encourages and supports innovation, exploration, agility and

responsiveness. • Provide administrative and infrastructure systems that support and enable our workforce to better serve our

customers. • Provide staff with development opportunities to enable them to operate in a changing environment. • Assess what we do and analyse future needs, and make informed decisions to continue, change or

cease processes and services. • Lead the development of an organisational framework design to integrate innovation into ongoing

work – NSLA Project 6 Changing capability and culture. • Share corporate knowledge, experience and specialist technology to expose issues and benefits for

building better services for our customers.



• Influence the skills mix of current and future library staff through the partnership with UniSA in the development and delivery of the Business Information Management program.

• Comply with SA Government mandated requirements. Direction 5 Building the New Library Information In frastructure Our users expect to receive high quality, accessible and user-friendly services both onsite and online. They also expect to be able to contribute additional information, personalise, tag, review and share ‘our’ content. We will: • Improve and where possible expand our onsite and online services to meet the expectation of our

current and future users. • Encourage the enhancement of content by our users. • Regularly review our website, catalogue and online resources for improvement. • Comply with SA Government strategic directions for Information and Communication Technologies

(ICT) infrastructure and management. • Strive to ensure our unique requirements and services are understood and not diminished by across

government directions. • If funding permits implement a Digital Object Management system to better manage our valuable and

growing digital collections. • If funding permits implement a more robust ICT infrastructure for acquiring, storing, preserving and

providing access to digital and non-digital items.

Direction 6 Demonstrating Value and Increasing Effe ctiveness This direction includes a focus on South Australia’s Strategic Plan responding to a range of targets (T). The focus will be on ensuring that the library space is safe, welcoming, inviting and adaptable to meet the diverse needs of our customers and make best use of our resources. We will also investigate and demonstrate a commitment to implementing energy saving strategies. We aim to support the South Australian Government in contributing to: • Increasing satisfaction of the South Australian government services by 10% by 2010 (T1.7). • Matching Strategic Infrastructure to the national average in terms of investment in key economic and

social infrastructure (T1.21). • Increasing Cultural Engagement – institutions to increase the number of attendances by 20% by 2014

(T4.3). • Fostering Creativity and Innovation – doing things differently, being competitive, building stronger

communities and delivering better government services (T4). • Demonstrating an awareness of environmental strategies designed to reduce our ecological footprint

and implement appropriate strategies to achieve this. • Ensuring our buildings are safe, welcoming and inviting and support adaptable use of amenities to

meet changing needs. • Undertaking a process of continuous review to ensure best use of State Library spaces. • Participating and contributing to government initiatives to streamline public access to information such

as the Ask Just Once strategy. From the first meeting in London in 1834 of the South Australian Literary Society, the importance of a library to the South Australian community has been recognised. Today South Australians increasingly value their access to information through the State Library, the Public Library network and online. The State Library of South Australia values its customers – both on site and online – and recognises that their expectations and purposes will be diverse. Operational Plan Our Operational Plan will describe how we will achieve our Strategic Plan, and how we will prioritise our Directions. Work Plans Our work plans will be measurable, analysed and evaluated, with milestones identified and achievements recognised.



SUPPORTING SOUTH AUSTRALIA’S STRATEGIC PLAN South Australia’s Strategic Plan is a blueprint for the delivery of State Government services to the South Australian community with six objectives to which agencies are expected to contribute. In 2008-09 the State Library of South Australia contributed to these objectives and priorities in a number of ways. Objective 1: Growing Prosperity The State Library contributed to this goal in 2008-09 by:

• Delivering high quality library and information services to 1 064 842 people onsite to meet the informational, educational, social and cultural needs of the South Australian community

• Investing in internet and other online resources • Providing services for overseas students who comprise a high percentage of students using the

Library • Providing opportunities for lifelong learning • Attracting tourists to the North Terrace Cultural Precinct.

Objective 2: Improving Wellbeing The State Library contributed to this goal in 2008-09 by:

• Offering educational activities to inform and entertain the community • Delivering 697 public programs to 4 569 people to enhance quality of life and lifelong learning • Acquiring resources to enable South Australians to make healthy choices • Providing a secure, appealing space for people to freely spend time.

Objective 3: Attaining Sustainability The State Library contributed to this goal in 2008-09 by:

• Using solar energy panels • Using smart lighting and mechanical rather than electrical compactus • Installing infrastructure to support more efficient use of electricity (sponsored by ETSA).

Objective 4: Fostering Creativity, in particular: T4.3 Cultural engagement – institutions (new): increase the number of attendances at South Australia’s cultural institutions by 20% by 2014. The State Library contributed to this goal in 2008-09 by:

• Attracting 1 064 842 visitors to the Library • Developing heritage collections as resources for the arts industries • Facilitating internet usage and use of graphics software • Support programs in Libraries that encourage new and emerging artists in South Australia • Hosting opportunities for artists to develop programs in public libraries.

Objective 5: Building Communities The State Library contributed to this goal in 2008-09 by:

• Providing a welcoming supportive environment for lifelong learning. • Holding approximately eight hours of conversation classes per week for overall total of 2 140

participants. • Creating meaningful and satisfying roles for 137 volunteers who contributed a total of over 13 125

hours. • Investing in public libraries to provide regional infrastructure.

Objective 6: Expanding opportunity The State Library contributed to this goal in 2008-09 by:

• Delivering services, collections and programs to support Indigenous Australians • Delivering services, collections and programs to support people with disabilities • Supporting educational organisations with targeted activities and resources, specifically the

Premier’s Reading Challenge, The Big Book Club and The Little Big Book Club.



LIBRARIES BOARD OF SOUTH AUSTRALIA The Libraries Board of South Australia is established under the provisions of the Libraries Act 1982. The Board is responsible for administration of the State Library of South Australia and Public Library Services and for the promotion of, and support for, the delivery of a coordinated system of public libraries throughout the State. The State Library and Public Library Services (PLS) are part of the Division of Arts SA, which is part of the Department of Premier and Cabinet.

Libraries Board of South Australia Members of the Board are appointed by His Excellency the Governor, with six members nominated by the Minister and three by the Local Government Association.

Peter Goldsworthy MD, Chairman Peter Myhill, LLB (Hons), Deputy Chairman Fiona Adler, B.Com Geoffrey Coles AO, FAICD Beth Davidson-Park, BA, Grad. Dip. Librarianship John McDonnell, BA, LLB, BEc, JD Helen Nichols, Dip. in Tech in Soc Wk., LLB, AICD Diploma Janice Nitschke, AALIA Ann Short, BA, AALIA, Grad Cert in Local Govt Mgmt

Officers of the Board Alan Smith BA, Grad. Dip. Librarianship, Grad. Dip. Museum Studies, AALIA, Director Sarah Hallandal, Executive Secretary

The Board met ten times during 2008-09. The Finance Sub-Committee met quarterly and the Public Library Services Standing Committee met nine times during the year.

Objectives of the Board The Libraries Board of South Australia as established under the Libraries Act 1982 (and under its antecedent legislation), has the following objectives: • To achieve and maintain a coordinated system

of libraries and library services that adequately meets the needs of the whole community

• To promote and facilitate the establishment and maintenance of libraries and library services by councils and other appropriate bodies

• To promote a cooperative approach to the provision of library services

• To ensure that the community has available to it adequate research and information services

stored in libraries and other institutions both within and outside the State.

Functions of the Board • To formulate policies and guidelines for the

provision of public library services • To establish, maintain and expand collections of

library materials and, in particular, collections of such materials that are of South Australian origin, or have a particular relevance to this State

• To administer the State Library • To establish and maintain such other public

libraries and public library services as may best conduce to the public interest

• To promote, encourage and assist in the establishment, operation and expansion of public libraries and public library services by councils and others

• To collaborate with departments and instrumentalities of government, and with other authorities and bodies, in the provision of library and information services

• To make recommendations to the Minister upon the allocation of funds that are available for the purposes of public libraries and public library services

• To receive and expend funds for the purposes of this Act

• To acquire, deal with and dispose of real and personal property, and to enter into contracts and arrangements, for the purposes of the Board

• To initiate and monitor research and experimental projects in relation to public libraries and public library services

• To keep library services provided in the state under continuing evaluation and review.

Governance issues The Director has regular meetings with the Executive Director, Arts SA, and meets bi-monthly with the Senior Management Group of Arts SA consisting of the Directors of the Arts SA agencies. The State Library’s Extended Management Group meets monthly to address strategic and operational issues.

Role of the State Library The State Library provides information and research services for the community, actively collects and preserves the state's documentary heritage, enhances the cultural life of the state through public programs, supports public libraries and cooperates with other agencies to enhance economic, educational and social benefits for the state.



Freedom of Information Statement The Records Officer is accredited and responsible for any Freedom of Information requests made to the Library. There were no Freedom of Information applications received in the 2008-09 financial year.

Public participation in policy development The Libraries Board of South Australia seeks input from various agencies and members of the community to develop State Library policies and guidelines for public library and community information services.

The Libraries Board aims to visit every library in the state over a five year period to meet local council and library staff and to keep itself informed of public library developments, especially in regional areas. The Board’s regional tour was a very successful trip to the Eyre Peninsula on 15-16 September, visiting libraries at Ceduna, Streaky Bay, Karcultaby, Wudinna, Lock, Port Lincoln, Cummins, Tumby Bay, Cleve and Cowell. The Eyre Peninsula tour provided the Board with a valuable insight into the pressures and challenges faced by libraries in remote locations as well as the opportunity to meet and hear from library managers, library customers, council CEOs and elected members. The Libraries Board also toured metropolitan libraries at Findon, Port Adelaide, Semaphore and Glenelg on 15 June holding its June Board meeting at Public Library Services, Hindmarsh. Access to documentation The minutes of the Libraries Board meetings are available for perusal at the State Library during

office hours. Minutes of Board meetings for the current and previous year are available on the State Library website at www.slsa.sa.gov.au The PLS website also has relevant documentation at www.plain.sa.gov.au The Board also publishes a Statistical bulletin for public libraries in South Australia. Mechanisms for community feedback Feedback for the State Library is sought in a number of ways: through customer surveys; via customer comments forms at main service points; and for remote users, the website provides for feedback by email. Public Library Services is primarily a service agency for South Australian public libraries and has in place a number of formal and information feedback mechanisms through Public Libraries South Australia and the PLS Standing Committee. PLS also conducts various customer surveys with public libraries and its website provide an email feedback service for public libraries and the community.

Records Management The State Library continues to make excellent progress towards adequate records management compliance to meet the Government’s mid 2010 deadline through the use of TRIM. TRIM Context is a fully compliant Electronic Records Management System used to manage the Library’s records. An important part of this is the progress made with scanning and capturing the State Library’s critical records electronically, which ensures their availability for future generations.

The Records Management Officer also continues to support staff with general records management advice and TRIM Context assistance.



GOVERNANCE STRUCTURE AS AT 30 JUNE 2009

Premier and Minister for the Arts

Minister Assisting the Premier in the Arts

Chief Executive DEPARTMENT OF THE PREMIER AND

CABINET

Executive Director ARTS SA

FRIENDS OF THE STATE LIBRARY

Director STATE LIBRARY OF SOUTH AUSTRALIA

Chairman LIBRARIES BOARD OF

SOUTH AUSTRALIA

Finance Sub-Committee

Public Library Service Standing

Committee

Associate Director STATE

LIBRARY

Manager RESOURCES AND INFRASTRUCTURE

Manager MARKETING

DIRECTORATE

Business Manager Personal Assistant

Board Executive Secretary

Associate Director PUBLIC

LIBRARY SERVICES

PUBLIC LIBRARIES

SOUTH AUSTRALIA

FOUNDATION

LOCAL GOVERNMENT ASSOCIATION

Managers

Public Library Programs

Business Services Contracts and Procurement ICT Services

JOINT USE LIBRARY

COMMITTEE

Managers

Online Projects Collection Development

Access & Information Services Collection Processing

Preservation Information & Communications

Technology

Coordinator External Client Services

Coordinator Business Information Management Project - Project Officer



SERVICE DELIVERY REVIEW In March 2009 the State Library successfully completed a Service Delivery Review (commenced September 2007) of the ways it delivers services directly to the public and how it positions itself to best meet the objectives of: • The State Library Strategic Plan 2005-2008. • The development of the next generation State

Library Strategic Plan 2009-2012. • National and State Libraries Australasia (NSLA)

identified directions. Background The State Library is a member of the peak body National and State Libraries Australasia (NSLA). All members endorse The Big Bang: Creating the new library universe – encouraging flexibility, rapid response and innovation within the library sector; released June 2007 by NSLA. The Big Bang aligns well with the Strategic Plan of the State Library of South Australia 2005-08; which in turn aligns with State Library’s performance requirements under the Memorandum of Administrative Arrangement between Arts SA and the Libraries Board of SA. Scope The Review covered the three teams with direct, virtual and face to face public service delivery roles, Collection Specialists, Customer Services and Marketing & Development. The key objectives were to: • Assess the development, management and

delivery of online / web services. Attention will be given to future library service needs in the context of Big Bang.

• Examine the balance between developing, managing and maintaining online and physical library services. Potentially more time will be spent supporting online services.

• Examine evolving relationships between online and onsite mediated reference services, and between mediated and unmediated (self-service) digital reference. Includes web development and management, catalogue

integration, SA Memory and positioning for the future.

• Define reference / discovery services - physical and virtual.

• Align marketing of the State Library with service delivery outcomes.

• Assess resources and structure to meet the defined service delivery requirements.

• Comment on any related operational / organisational issues arising from the review.

• Assess any subsequent work value impact arising from any identified organisational changes and classify positions accordingly.

Outcome A restructure of marketing and service delivery teams in line with future library service needs as defined in the strategic plan. The new teams are Access and Information Services, Marketing and On-line Projects. Governance The Service Delivery Review Project was managed by a Project Group with input from a Premier’s Department Human Resources consultant. The Project Group ensured the key objectives of the Project were met, consulted with staff and received input from and consulted with the Consultative Group, analysed findings and made recommendations to the State Library Director for his consideration and approval. The Consultation process was managed by a Consultative Group with input from DPC Human Resources and the Public Service Association. The Consultative Group provided information to support the Project Group in relation to the key objectives of the project. This involved consultation with all in-scope employees throughout the process. Data gathering and analysis on activities performed by the three teams was undertaken to assist in the review process.



ACCESS AND INFORMATION SERVICES The Libraries Board acknowledges the commitment, professionalism and enthusiasm of staff in providing a high level of customer service to 1 064 842 people who visited the State Library in person on North Terrace, and also to the 1 422 537 virtual visitors who accessed the Library’s website. The Library continued to respond to requests for information in person, by telephone, in writing by letter, fax and email and through its website and an online chat reference service. Following the organizational restructure undertaken by the State Library the Access and Information Services Team was formed formally commencing in April 2009. The team has four component groups:

• Customer Service Team • Content Team • Education Programs Team • Onsite Services Team

Whilst each of these teams has a specific focus there is considerable synergy across the teams with many opportunities for collaboration. Projects being undertaken over the next year, much of which are underway, include

• Review of the Family History Service, both online and onsite.

• Exploration of opportunities for the State Library to support the Research Project component of the new South Australian Certificate of Education (SACE).

• Review of SA Memory directions. • Exploration of new mediums and

opportunities for presentation of Fact Sheets. • Review the business function of the Copy

Centre. A key focus of the work of the Access and Information Services Team will be increased online content, access and opportunity for community contributed content. This will be delivered through the State Library website and through other online social networking tools. The State Library’s presence on Twitter and Flickr has both proved effective. CUSTOMER SERVICE Library information services remained at or near the same level as the previous year, with a slight increase in the Somerville Reading Room where heritage materials are used, and in Family History enquiries. 36 500 people booked to use computers and discussion rooms during the year

Customer Services research staff completed 3 089 research enquiries within service delivery timeframes, some examples being: • Location of the former Adelaide suburb Grassmere • Locations, pictures and histories of WWII military

and other abandoned Northern Territory airfields • Official attendance and wagering figures for the

Kentucky Oaks 2009 and Kentucky Derby races 2008 and 2009

• Details of Jerusalem at the time of the Crucifixion, a cyclorama adapted from the work of Munich artist Bruno Piglhein and shown in Adelaide in the early 1890s.

• How was the facade of the former Marine and Harbors building moved 34m north to its present location at 207-211 Victoria Square to make way for the SGIC building in 1979?

• Information as to the existence of an Allen’s Creek Mine near Kapunda in the 1850s

Family history continued to be a popular part of the Library’s service. There has been an increase in the number of people beginning their family history as a result of the television show, Who Do You Think You Are? The State Library and a member of staff were listed in the credits of two episodes of the series recognising the help that was provided to the production company. AskNow Library staff continued to contribute 11 hours weekly to AskNow, the national on-line chat reference service which involves all State and Territory Libraries, the National Libraries of Australia, and New Zealand, as well as selected public libraries. This service has been identified as one of the key components of the NSLA Re-Imaging Libraries strategic plan. Document Delivery Document Delivery processed some 5100 requests for either articles or books. These comprised 637 requests from other libraries for our patrons and 4364 requests for items from our collections for other libraries. The service processed 1553 requests from South Australian public libraries, comprising of 826 articles and 628 book loans. The provision of Document Delivery services to the SA Environment and Conservation Portfolio and the



Department of Premier and Cabinet accounted for 1373 requests: 1117 articles 196 book loans of which 442 requests were sourced from other libraries. As the South Australian agency for the National Film and Sound Archives the library also processed 92 requests for Archive material. CONTENT SA Memory The SA Memory website www.samemory.sa.gov.au is an online gateway to South Australian culture and heritage, past and present. This multimedia website focuses on the South Australian experience — what makes South Australia different from other places. SA Memory illustrates and interprets themes highlighting South Australia's people, places, issues and events from the colony's beginnings to now: South Australia's 'memory'. New themes added to SA Memory included To be a child: childhood in South Australia, which was launched in conjunction with a display in the Treasures Wall of highlights from the Children’s Literature Research Collection. The Regions and towns theme, highlighting particular areas of South Australia, was expanded with a focus on the Yorke Peninsula. Also completed was the theme Foundation of South Australia, 1852-1883, stage two of a project supported by the State Library Foundation. Work is continuing on the development of a theme centred on the Mountford-Sheard Collection. Admitted to the UNESCO Australian Memory of the World Register in 2008 this collection of material from the archives of South Australian ethnographer CP Mountford holds items of great cultural significance to many Aboriginal communities, including those in Central Australia, Arnhem Land and the Flinders Ranges. The first of Mountford’s expeditions to be documented in detail is the 1948 American-Australian Scientific Expedition to Arnhem Land. This expedition will be the focus of Barks, Birds and Billabongs, an international symposium to be held at the National Museum of Australia in 2009, at which the State Library will launch the Mountford-Sheard SA Memory theme. SA Memory will continue to evolve, with the addition of further selected materials from State Library collection materials and resources from contributors to illustrate particular themes. The State Library has established a presence on the photo sharing website Flickr with a photo stream of photographs from our collections and the

State Library of South Australia Collection Development Flickr group. Photographers choose to join the group and submit their photographs for appraisal for inclusion in the State Library’s pictorial collection. Staff also review photographs on Flickr and identify photographs that have not been submitted to the group but which would enhance the holdings and invite them to be submitted. Treasures Wall Exhibitions • Children’s Literature Research Collection. • Douglas Mawson; commemorating the

anniversary of the return of Douglas Mawson from the Antarctic in 1909 after reaching the South Magnetic Pole.

• Posters and Postcards. EDUCATION PROGRAMS Family history As part of National Family History Week the Library offered tours of the family history area and two days of seminars covering different aspects of family history research. We continued to offer one-on-one family history clinics to members of the public. These sessions are designed to give individuals support with their personal research. Services for people learning English as a second language The English Language Learning and Improvement Service (ELLIS) again provided an extremely popular service to recent migrants, short stay visitors and international students. ELLIS patron registrations have continued to grow rapidly, with a total of 3063 registrations compared to 2224 for 2007-08, an increase of 38%. Desk tutors ELLIS Desk tutors provided users with 3387 separate transactions within 25 minute appointments. Volunteer tutors staff the desk for approximately 42 hours a week. Conversation groups This year 2140 participants attended Conversation Groups. Approximately 8 hours of conversation groups are offered per week by our Volunteer tutors. Advanced Medical English Program. This program is designed and presented by a retired doctor. The program caters for medical graduates from overseas countries, for whom English is a second or other language, and is intended to improve their medical English to assist them to pass the exams that allow them to practice in Australia. 12 students enrolled and 9 have since secured employment.



Education During the year 59 educational tours of the library’s resources and services were provided on request for a total of 1616 attendees. This included 15 tours for primary schools, 16 tours for secondary schools, and 28 tours for ESL schools. ONSITE SERVICES Feedback forms The library received 213 (2006-07 245) feedback forms in the boxes provided at service points. These were divided between 40% positive (with 28% related to staff services) and 60% negative (with 26% complaining of aspects of the physical environment - air temperature, furniture, equipment, toilets). We also received 25 suggestions split evenly between advice about collections and facilities. Copy Centre and Public Equipment Onsite Services and Customer Services staff continue to provide customers with assistance for computer, copying and printing equipment. Two new analogue Gideon microfilm readers replaced old readers in the Family History area and a new Canon copier printer was purchased for the Copy Centre. The Copy Centre continues to provide a wide range of services, including photocopying, printing, laminating, binding and reproductions of Library resources. The Copy Centre supplied 1704 digital images from our pictorial collection. Customers ordered images in a variety of formats, including 547 as prints, 318 electronically via the State Library’s web server and 89 on CD-ROMs. Over 15 000 photocopies and other prints were also supplied, of which 1268 were produced as overhead scans to minimise the impact of copying technology on heritage materials, and 238 were sourced from microforms. Replacements for public photocopiers and printers will be undertaken for 2009. Services and resources for people with disabilities The State Library joined the ‘hi’ deafness friendly Program, which helps implement strategies that provide better access to services and improve the

quality of life for those suffering the isolating effects of hearing loss. Counter Hearing Systems were installed at the Information Desk and at the Security Cloaking Room. The units were developed by DeafSA and are for use by both people who wear hearing aids and for those who suffer hearing impairment but do not wear hearing aids. It consists of an amplifier, gooseneck microphone, audio loop, telephone handset, telephone stand and input connector for walkman headphone usage. Modifications were made to the disabled toilets to improve ease of access. The State Library continues to provide the following facilities to people with disabilities: • An enhanced access PC dedicated specifically

to provide accessibility for people with low or no vision or motor control. It features a 17 inch monitor, to assist those who require greater magnification, an additional magnification and screen reading program, a trackball mouse from people with poor motor control and IntelliKeyboard. The IntelliKeyboard plugs into the computer's USB port and utilises a variety of overlays to provide access for anyone with physical, visual, or cognitive disabilities who has difficulty using a standard keyboard.

• A magnifying closed circuit television to increase the text size of books and newspapers. It can also reverse black on white text to assist legibility.

• A handheld scanner that magnifies material onto a large screen television.

• A disability parking bay on Kintore Avenue, ramps at the entrances to the Institute Building and Spence Wing, a monitored bag storage service, accessible unisex toilets, accessible public enquiry desks, wide aisles to accommodate wheelchairs, elevators to all floors, low tables and elevator buttons, Braille signage, tactile floor markings, and visual evacuation signals.

• A teletypewriter (TTY) phone for people with hearing or speech impairments to communicate over the phone through typing.



SERVICES AND RESOURCES FOR INDIGENOUS AUSTRALIANS The Libraries Board supports the State Library’s continuing efforts to make its Indigenous resources more accessible to customers, including Aboriginal communities, researchers and outside organisations. In working towards this Library staff aim to strike a balance between increasing accessibility and respecting Indigenous protocols. Arts SA Action plan promoting Reconciliation As part of its performance agreement with Arts SA the State Library contributes to the Action plan promoting Reconciliation. Camp Coorong In May 2009 staff from the Department of Premier and Cabinet, including three from the State Library, participated in a cultural education camp at Camp Coorong near Meningie as part of the Department’s Reconciliation program. Led by Ngarrindjeri Elder and Camp Coorong manager Uncle Tom Trevorrow participants were able to experience Ngarrindjeri culture and viewpoints - sharing stories and learning in an Aboriginal community setting. To express their appreciation State Library staff presented Mr Trevorrow with three children’s books on various aspects of Aboriginal culture for the reading area of the Camp Coorong Museum and keeping-place. Digitisation The Library continues to describe and digitise collections with Indigenous content. Materials have been prioritised for digitisation based on their demand, rarity, cultural value and fragility. Whilst this work forms part of the Library’s mainstream digitisation budget and activity, special attention is paid to ensuring the material is handled, copied and stored in accordance with the Library’s commitment to Indigenous protocols. Dual outcomes of this digitisation will be both the preservation of the original material and its eventual digital repatriation to relevant Aboriginal Communities. Link-up Aboriginal family tracing and reunion services In addition to providing a specialist research service for all users of the Library’s Indigenous collections, State Library staff regularly assist both the South Australian and Northern Territory branches of Link-Up, providing training to case-

workers as well as research services for their clients. In the past twelve months staff assisted Link-up with more than twenty research requests. NSLA Indigenous Library Services and Collection Working Group The Library is represented by the Associate Director, State Library, on the NSLA Indigenous Library Services and Collection Working Group to support the implementation and promotion of the National Policy Framework for Aboriginal and Torres Strait Islander Library Services and Collections. Representatives participate in regular meetings via teleconference and meet in person on an annual basis to discuss key objectives and the challenges faced in implementing the Framework across the State and National Library sector. Partnerships and digital repatriation of collections to communities The Library works cooperatively with Ara Irititja, the Social History Unit of the Pitjantjatjara Council, to further describe and digitise images and other material relevant to the Pitjantjatjara communities of Central Australia. Access to this material is then provided to Anangu through a mobile community database. Upon request, the Library also provides content for community databases which are being developed under guidance from the Northern Territory Library. The ‘Our Story’ databases, using Ara Irititja software, enable communities to digitally record, store, manage and access historical information relevant to their community. Reconciliation Week The Library commemorated Reconciliation Week by hosting two free film screenings, attended by almost 100 people. Journeys from Heartache to Hope was screened on Tuesday 2 June. The film presents the life journeys of eight members of the Nunkuwarrin Yunti Women’s Healing group and was introduced by the group’s coordinator, Marion Burns. Kanyini was screened on Wednesday 3 June. It presents the world view of Uluru Traditional Owner Bob Randall, who draws on his own life story to explain the concept of Kanyini as it relates to the caring and responsibility that informs traditional Aboriginal society.



PARTNERSHIPS AND COLLABORATIONS The Libraries Board values the work undertaken by the State Library to strengthen existing partnerships, develop new working relationships, to adapt tenant relationships in the best interests of good governance, and to maximise the benefits of such collaborations to the community. The Director of the State Library was Chairman of NSLA until December 2008, completing his two year term. The work of this group has focussed on the Re-imagining Libraries projects. As Chair of NSLA, The State Library Director representing the library sector, also held an ex officio Directorship of the Collections Council of Australia with the two year term concluding on 31 December 2008. Provision of outsourced library services As part of a strategic direction to provide library services to government agencies where appropriate, the Library provided library services to the Environment and Conservation Portfolio and the Department of Premier and Cabinet on a fee-for-service basis. The Environment and Conservation Portfolio (ECP) Library Service The Portfolio comprises the Department for Environment and Heritage; the Department of Water, Land and Biodiversity Conservation; and the Environment Protection Authority. An initial three year contract between the State Library and ECP was agreed in July 2004, with a renegotiation in 2007 meaning that it will continue until at least June 2010. The availability of the ECP collection held at the State Library provides increased access to the environment, conservation and heritage subject areas for students and the general community. The ECP has approximately 1680 full-time equivalent staff based at sites across South Australia. The State Library maintains a dedicated website for ECP staff to facilitate communication and delivery of the service. The State Library provided the full range of library services to 439 registered users, including database / journal subscription and monograph purchase, table of contents notifications, online database access, legal deposit services, cataloguing, document delivery, 21 research

requests, and borrowing rights to ECP staff in any part of the state. The number of items supplied to ECP staff in 2008-09 was 1959. This year has also seen subscription to more full text services. DPC Library Service In July 2006 the State Library began providing library services to the staff of the Department of Premier and Cabinet. The State Library maintains a dedicated website for DPC staff to facilitate communication and delivery of the service. There are 83 registered users. While the service is largely based on document delivery, with 75 items delivered in the last year, 4 research requests were also undertaken. UniSA Business Information Management course The State Library has continued to build its professional commitment to the University of South Australia’s new Business Information Management (BIM) program. Over 30 staff, coordinated by the BIM Project Officer, has supported the development, delivery and assessment of four courses: Accessing Resources, Managing Resources, Preservation Principles, Archival Management and Digital Preservation. Staff members have engaged students with professional presentations and upto date case studies, providing role models of lifelong learning. The Library has further provided the opportunity to embed courses in ‘experiential learning’ scenarios such as answering enquiries, assessing ‘real life’ archival donations and salvaging damaged collections. To provide the breadth of experience across the information sectors, the Library has also coordinated sessions from experts in areas such as archives, schools, and special and public libraries. Staff involvement with related organisations Library staff was involved in a range of additional related organisations during the year: • Aboriginal and Torres Strait Islander Library

and Information Resource Network (ATSILIRN)

• ArtLab Australia • Art Gallery of South Australia • Australian and New Zealand Society of

Indexers • Australian Convention and Tourism

Authority (ACTA)



• Australian Institute for the Conservation of cultural Material - State Committee and Education Standing Committee

• Australian Society of Archivists SA Branch as convenor and member

• Australian Library and Information Association: ALIA SA Committee, Academic Research and Management Group, SA Acquisitions Subcommittee

• Australian Library and Information Association: APSIG (Asia Pacific Special Interest Group) Committee

• Australian Newspaper History Group • Big Book Club Committee • Children's Book Council of Australia, SA

Branch) • Collections Council Australia • Community Information SA Board. • Editorial Board of international journal

Microform and Imaging Review • ETSA • Fleurieu Peninsula Family History Group • Heritage Department of DEH • Historical Society of South Australia • History Council of South Australia • History Trust of South Australia • Information Economy Advisory Board • Libraries Australia South Australia • Libraries for Learning Partnership, Chair • Link-Up SA External Reference Group • National and State Libraries Australasia • National Course Advisory Panel for

Certificate IV in Preservation Microfilming, Chair

• National Film and Sound Archive • National Library • National Trust of South Australia • Office for Volunteers • Oral History Association of Australia,

National Editorial Board member • Oral History Association of Australia, SA

Branch, Convenor

• Organising committee for the 13th Australasian Congress on Genealogy and Heraldry to be held in Adelaide 2012

• Professional Historians Association of SA • Public Lending Right • Public Service Association of SA Council • Royal Institution Australia • South Australian Chamber of Mines and

Energy • SA Great • South Australian Document Delivery

Interest Group • South Australian Genealogy and Heraldry

Society; Convenor of the South East England Interest Groups

• South Australian Maritime Museum • South Australian Museum • South Australian Telecommunications

Strategy Implementation Group • South Australian Writers Centre • South Australian Living Artists • University Libraries of South Australia

Professional Development Group • Volunteering SA Staff contributed to events in the Exploring Extremes programme initiated and coordinated by the Royal Institution Australia. The collaborations included the South Australia Museum, South Australian History Trust (Maritime Museum) and State Library of South Australia. Staff also contributed to an event presented by Department for Environment and Heritage featuring Philip Payton, Professor of Cornish and Australian Studies in the University of Exeter and Director of the Institute of Cornish Studies. Marketing A range of other collaborative programs are shown under the Marketing heading in this report.



ICT / ONLINE PROJECTS The Libraries Board supports the delivery of State Library services using information technology, and strives to keep the infrastructure and technical architecture current and relevant to the evolving needs of users and the latest trends in the library industry. The State Library provides Information and Communication Technologies (ICT) and related support in the following four key areas:

• Public user environment (public network, servers, desktop computers, printing, related equipment, applications and services, technical support).

• Internal user environment (private network, servers, web infrastructure, desktop computers, printing, related equipment, applications, databases, policies, technical support).

• Collections and library services support (library and ICT industry monitoring, project management services, consulting and solution design, digitisation, standards, education).

• Agency ICT support services (ICT procurement, budget, contract management, compliance with whole of government mandates, service level management policies).

During 2008-09 the State Library’s ICT team undertook the following key activities: • Participation in the NSLA Re-imagining Library

Services projects. • Implementation of various replacement ICT

infrastructure items including a new core switch, new servers and new desktop PCs for staff

• Implementation of the new State Library website, launched on 26 March 2009.

• Completion of the System Centre Configuration Manager and Active Directory Project for improved ICT architecture management and security.

• Commencement of Staff Desktop Improvement Project with updated hardware and a standard operating environment.

• Completion of Onsite Services Review Project resulting in a closer working relationship between ICT and Customer Services.

• Deployment of 32 new PC monitors in the public user environment.

• Support for the Service Delivery Review restructure and consequential ICT impacts.

• A range of contract management and operational ICT support activities including the resolution of 2719 tasks logged with the ICT Service Desk.

• Support for a number of internal process reviews and commencement of new online Web 2.0 services such as Flickr and Twitter.

• Course development and delivery for aspects of the UniSA Business Information Management course.

• Preparation of a further budget bid for replace-ment of aging ICT infrastructure, and for new initiatives in the areas of Digital Object Manage-ment and new discovery services for the public.

• Realignment of ICT staff by separating strategic planning and operational support to provide greater support for strategic initiatives.

• Provided information requested to support Departmental ICT initiatives.

• Maintained a watching brief of Across Government ICT initiatives.

Online Improvement Project An Online Improvement Project was established to provide overall Project Management to a range of current projects, resulting in co-ordinated management and reporting, and a planned and united release of a new and integrated website, catalogue and discovery service. The earliest of these projects commenced in 2006 and most were initiated in 2007. They were completed in March 2009. The Online Improvement Project consisted of the following sub-projects:

Database Integration Project After an examination of the potential benefits and disadvantages of complete or partial integration of the State Library’s Innopac / Millennium reference databases with the Library catalogue, the project went on to encompass the full integration of the three separate databases. Integration workflows included loading 250 000 records from the Archival Database and South Australiana Database into the main catalogue. Integration of these databases was completed in September 2008.

The resulting integrated catalogue brings together the Library's published, ephemeral, archival and pictorial collections into a single searchable database. Searches can be done across the entire catalogue or can be limited to particular categories of material, such as pictorial items (photographs, art works and posters) or types of publication, such as magazines, journals and newspapers.

WebPAC Improvement Project Phased implementation and delivery of Innovative Interfaces products, namely WebPAC Pro, WebBridge, which were overlaid onto the integrated



catalogue. The result is a new look catalogue that provides the following new features: • Relevance ranked results. • Did you mean? ... for inadvertent misspellings. • A multitude of options for sorting search results. • Limit searching to particular categories of

materials e.g. pictorial items or types of publication.

• Access to digitised photographs from the browse screen rather than having to select individual records.

• Redesigned screens that present the information needed to find items.

• More Information on your topic options which broaden the State Library catalogue search to a range of other resources such as Picture Australia, Libraries Australia, and Google Books.

• A growing number of links from the catalogue to SA Memory.

• Links to search boxes of other South Australian cultural institutions.

• Links to search boxes for Libraries Australia and the National Library's new Map Search option.

• Citation export options for students. • Links to Amazon from the catalogue record to

provide patron reviews and full text (where available) of Library collection items.

• Streamlined retrieval options for our collections held in storage.

The enhancements to the catalogue have provided the basis for further growth to develop a federated discovery service. Website Improvement Project (Corporate Information) A review of the hierarchy and architecture of the library’s corporate website was completed in 2007. Phase two of this project resulted in the migration and re-write of content related to the Library’s corporate information. This project resulted in a new architecture and practices which enable the Library to participate in online trends. Customer / Library Online Information Improvement Project This sub-project was an extensive review of the user-friendliness and ‘look and feel’ of the customer services online information; migration of content and process re-engineering leading to a re-write of content related to library services and collections. The outcome has a greater focus on tasks and customer requirements. The project also introduced standards for content creation and display. Fact Sheet Project This sub-project reviewed the Library’s Fact Sheet production, presentation and usability. It made recommendations for improved user-friendliness and

‘look and feel’. The resulting implementation was a new model for online production eliminating the maintenance of separate versions for hard copy delivery. In addition to the completion of the sub-projects which resulted in the release of a new website and catalogue on 26 March, the Online Improvement Project: • Established an Online Improvement Steering

Committee as a reporting, advisory and directional mechanism for future online projects.

• Established and published A Guide to Web Style and Content Formatting.

• Integrated the `Venue Hire pages from a separate site area into the main State Library website resulting in Library wide practices for the preparation and content on the website.

• Established ownership of every page and Fact Sheet.

• Established a Web Governance Group to administer the style and formatting guide, policies and other issues related to publishing content on the State Library corporate site.

• Established a regular working group to monitor enhancement requests for the Millennium catalogue and WebPAC.

Flickr The State Library employs Web 2.0 social networking sites to enhance its inter-action with its South Australian and international users who otherwise may not consider the library as a resource appropriate to their needs. The library’s Flickr site and its Flickr Collection Development group demonstrate the enhanced opportunities for communication with community that Web 2.0 offers. Flickr enables cultural institutions internationally to showcase selected content from their collections in an environment that is visited daily by many thousands of users who have an interest in photography as well as specific subjects. The library is breaking new ground with its Flickr Collection Development group, inviting Flickr users to offer digital copies of their old and modern photographs of South Australia for inclusion in the permanent heritage collections, in so doing bringing content to the library's collections that otherwise could be lost. Since the release of the Collection Development group on Flickr, 190 contributions have been added, of which 50 photographs have been selected for inclusion in the State Library’s photographic collections. The Library’s Flickr presence has seen an average of 1000 views per month.



COLLECTION DEVELOPMENT The Libraries Board is responsible for ensuring the continuing development of State Library collections to meet the needs of the community, and to meet the Library’s obligations for collecting South Australia’s documentary heritage under the Libraries Act 1982. The materials budget allocation remained at $694 200 for 2008-09. To make sufficient funds available for an anticipated increase in expenditure on electronic resources and to provide an adequate allocation for monographs it was necessary to carry out a particularly severe round of cancelling of subscriptions and standing orders, focusing on titles with low use statistics and significant price rises.

Eighty-seven print serial titles were cancelled, including the ornithological journal The Auk, which the Library holds from the first issue in 1884, and the Geographical Journal, which is held from the first issue in 1893. (Both titles are available via EBSCOhost, but The Auk has a two year embargo.) Cancellations also included seven CSIRO titles which are included in the CSIRO Complete package described below.

The Greek newspaper Ta Nea and the Italian newspaper Corriere Della Sera were also cancelled.

The average subscription cost per print title increased by 13%, largely because of the decline in exchange rates, but the cancellations reduced the overall expenditure on print serials and newspapers by approximately $57 000.

The electronic resources Art Abstracts, The Australian Business Index, Book Review Digest Plus and Ulrichsweb were also cancelled.

Expenditure on electronic resources increased by $68 000, primarily to fund EBSCOhost, which the Library was not required to pay for in the previous financial year, and Serial Solutions.

The Library negotiated a joint subscription with its external library service clients in the Environment and Conservation Portfolio to CSIRO Complete providing access to all CSIRO journals online, greatly increasing the number of CSIRO titles available to both client groups.

A subscription to the online version of The Australian encyclopaedia of forms and precedents also commenced.

New print subscriptions commenced for Art World, as well as Ethicalinvestor and Sanctuary: sustainable living with style (both in response to reader suggestions).

An anonymous donor gave the Library a copy of the limited edition atlas Earth, which has been described as the most spectacular limited edition atlas in the world.

Bequest funds continued to support the Paul McGuire Maritime Library - with 120 new titles purchased - and the Thomas Hardy Wine Library - with 9 new titles. The John Bray bequest provided nine additional books on classical antiquity including the first English translation of the orations of Himerius of Athens, a prominent teacher of rhetoric in the fourth century AD.

Donations to the Children’s Literature Resource Collection included an Ezy Bilt construction set in its original tin box and with the instruction booklet and a 1920s celluloid doll in silk dress with smocking and embroidered rose buds and silk petticoat.

The Library greatly increased the volume of website archiving over previous years, with a total of 174 new websites, including the Feast Festival and Mem Fox sites, added to Australia's Web Archive PANDORA.

Collection Development staff responded to 567 archival donor enquiries. Approximately 180 linear metres of records were received for processing, including records of Leo Buring Ltd and the Adelaide Women’s Liberation Archive, a scrapbook compiled by Ray O’Connor (a member of the early Adelaide rock ’n ’roll group the Penny Rockets) and papers related to the Communist Party in South Australia, donated by Elliott Johnston AO.

A watercolour by Thomas Wood (1854-1937) showing the Wallaroo copper smelters and jetty was purchased with Andersen bequest funds.

A total of 387 hours of Oral History recordings were accessioned, including an interview with Premier Mike Rann by Dr Susan Marsden as part of the Eminent Australians project funded by the National Library.

Map acquisitions included charts of the southern part of Spencer Gulf and Gulf St. Vincent produced by the U.S. Hydrographic Office in 1945.



COLLECTION PROCESSING The Libraries Board’s continuing emphasis on enhancing user access to the State Library’s collections in all formats was reflected in a number of Collection Processing areas of activity throughout the year. The Manager, Collection Processing continued to lead the Database Integration Project referred to above in ICT/Online Projects. This involved intensive work with the United States-based company Innovative Interfaces to modify the Millennium library management system used by the State Library, before and after the launch of the integrated online catalogue in September 2008. Work also began on a series of data review projects that will further improve both the management of and public access to all the Library’s collections through the single catalogue. To date, these projects have ranged from standardising the way in which the State Library is referred to in catalogue records (including removing misleading references to the Mortlock Library) to enabling electronic retrieval of Archival D-piece items, such as diaries and literary manuscripts. This is the first Archival material not requested via hand-written slips in the history of the Library. There was a 14 per cent increase in the number of Archival items retrieved for use during the year. While it is too early to determine a trend, it may be an indication that database integration has had the intended affect of bringing greater attention to the State Library’s archival collections. Archival Processing During the year the Archival Processing staff completed full processing of 275 linear metres of archival record groups and created 6794 records for pictorial items, of which were then made available electronically via the Library’s catalogue. Major projects completed or initiated in the period included: • The arrangement and description of 84 linear

metres of records from the SA Gas Company (SAGASCO) archives. Plans, drawings, films and photographs are still to be described.

• Introduction of the 'virtual album' concept that provides electronic access to all images in a record group or album via a page of thumbnail views.

• Full processing of all manuscript and pictorial material designated as high priority.

• Initiation of a project to make the Messenger Press collection available on the web, with 5688 photographs made available via the Library’s catalogue by the end of June.

• A continuing focus on enhancing access to records with Aboriginal content through additional descriptive work on a number of archival groups including Mountford-Sheard.

Some highlights of groups accessioned into the collection during the year include: • BRG 357 Quarry Industries Limited. These

records were used for a project on the Hill Face Zone by the Archaeology Department, Flinders University of South Australia, before their transfer to the Library.

• SRG 813 Wyatt Benevolent Institution. This organisation was established by philanthropist William Wyatt (1804-1886) and provides a comprehensive coverage of the organisation’s activities over the years.

• B 70983 Original artwork by colonial artist John Michael Skipper (1815-1883) of a 'South Australian landscape' painted in watercolour on paper.

• PRG 1361 Papers of the Potts family of 'Bleasdale', Langhorne Creek. The Potts were the original settlers in the Langhorne Creek district.

• D 8196(Misc) Bronze bust of Antarctic explorer, Sir Hubert Wilkins, created by well known South Australian artist and sculptor, John Dowie.

Standards and Indexing Over 5000 additional items were added to the published South Australian ephemera collections during the year. The processing gap for small posters received between 1998 and 2006 was completed in June. The Database Integration Project and the Service Delivery Review impacted on indexing contributions from staff resulting in 1847 index records being added during the year. A total of 62 500 index records were loaded from the South Australiana Database as part of the integration project and work to resolve a record presentation issue will be completed in mid July 2009.



Acquisitions The Acquisitions team accessioned 46 771 newspaper and periodical issues and continued to meet their target of making newspaper issues available for use on the day of receipt, with periodicals available on the same day or at most within 24 hours. As part of the claiming process and to support South Australian publishers satisfy their statutory obligations under the Libraries Act 1982 s.35, the Acquisitions team has also made 1408 claims for the non-receipt of our South Australian serials thereby ensuring that our unique heritage is preserved. Published Collection Processing During the year Collection Processing staff catalogued 9675 published titles, including print, maps, audiovisual and electronic resources. Almost all of these titles were added to the Australian National Bibliographic Database (ANBD), 56% requiring original cataloguing.

A project, begun in mid 2006 to reduce cataloguing arrears of older South Australian donations of books and monographs was completed in March 2009 resulting in 2159 items added to the South Australiana collection. Another project was to enhance or correct access to published material in the collections relating to indigenous peoples, cultures and languages continues. To date 3445 individual records have been assessed and 1444 changes have been made to the State Library catalogue, including 430 upgrades to records on Libraries Australia. The completion of the integration of the reference databases with the main catalogue and the introduction of new searching products has allowed creation of ‘virtual collections’. Users can search for all of the items in particular interest areas such as: Hardy, a specialised wine collection; McGuire, a collection containing material related to ships and shipping; Koshnitsky’s group of chess related materials; and SAGASCO, our own South Australian Gas Company.



PRESERVATION AND STORAGE Preservation The Libraries Board places a strong emphasis on preservation activities to support the State Library’s unique heritage collections and extend the useful life of the Library’s reference collections. Preservation also involves reformatting original items in a variety of formats to produce surrogates for long-term preservation and daily use. Newspapers are a cornerstone of South Australia’s historical record. Under the Australian Newspaper Preservation Plan (ANPlan) the State Library is charged with preserving a copy of every newspaper published in South Australia since 1836. Microfilm continues to be the most cost-effective media for preserving newsprint. The Library’s recurrent funding provides for filming new editions of the 49 titles currently in publication, but the Library relies on external funding to film historic newspapers, which are becoming increasingly fragile with age. To date, 153 titles have been filmed in full but another 67 have gaps in their filming and 190 remain untouched. In November the Library learned that National Library funding to support preservation microfilming will cease after 2009-10. The National Library has provided the critical mass of external funding that has enabled the Library to retain a team of specialised contract staff. The State Library is attempting to secure alternative funding so that the newspaper preservation program can continue uninterrupted. The Library received $209 300 in external funding for newspaper preservation in 2008-09, with over $150 000 being ANPlan funds from the National Library. This enabled the completion of a five-year project to re-film The Advertiser, which had been poorly reproduced by a commercial bureau in the 1960s. The Library also began filling a 40-year gap in the filming of The Chronicle (starting with 1951-1954), and the South Australian editions of the Australasian Sketcher (1874-1885) and Smith’s Weekly (1928). The Gawler and Mount Barker public libraries supported filming of their local newspapers The Bunyip (1961-1970) and Mount Barker Courier (1961-1962) respectively. Advertiser News Ltd contracted the Library to continue microfilming current issues of The Advertiser and Sunday Mail for another two years. Other clients using the State Library’s microfilming services were the Northern Territory Library, State Library of Victoria, Adelaide City Council, Naracoorte Lucindale Council and Royal Geographical Society.

In anticipation of beginning to fill the gap (1956-1992) in the filming of the Sunday Mail in 2009-2010, Preservation’s Storage Officer and Collection Maintenance team began the complex and physically demanding task of identifying the latest edition held of each issue of the paper. As many as eight editions of the Mail were printed on weekends in this era. This preliminary work will greatly simplify the physical preparation of the title for microfilming by the Reformatting team. The project is also identifying the edition containing the most country sports results. While the Library cannot afford to film it as well, it will be stored separately so that it can be readily retrieved for the keen researchers who seek this information. Preservation’s Conservation and Reformatting teams began collaborating on a long-term project to preserve a collection of over 6000 colour slides in the CP Mountford ethnographic collection (PRG 1218). Slide transparencies are subject to colour change and susceptible to dust and dirt, a particular hazard of Mountford’s fieldwork. The slides are removed from their frames prior to cleaning, re-housed in new frames, digitised to preservation standards and packaged for cold storage. Staff must ensure that information on the original frames is not lost and also adhere to protocols of working with sensitive indigenous subject matter. Conservation staff performed 11 098 treatments during the year. In addition to slides, 234 glass plate negatives were cleaned and 268 record discs washed prior to housing in inert covers. Over 1500 folded or rolled items were flattened for storage, and 500 items sewn into stable manila covers. Under the Library’s integrated pest management system over 100 boxes and volumes of archival material received for appraisal in poor condition were checked for live insects and cleaned of debris prior to handling by other staff or being placed in storage areas. All these activities extend the life of original items by many years, while also making them available for use by researchers in the supervised Somerville Reading Room. Most of the material worked on by Preservation staff is less than 200 years old, but Conservation Officers had the opportunity to repair the binding of a small 16th century Ortelius atlas. The Library also sent 50 items to Artlab for complex treatments during the year, including a magnificent but now extremely fragile banner of



the Federated Society of Boilermakers and Iron Ship Builders of Australia, Adelaide Branch, dating from the 1910s (SRG 153/1). The long-term project begun in 2007-08 to identify the earliest versions of photographic images in the Library’s collection continued, with the aim of ensuring that digitising for preservation and access is based on original images and not on prints one or two generations removed. Work focussed on about 1000 photographs located in boxes labelled ‘Duplicate Views’. These were found to be original photographs extracted from the main collection in 1925 and 1926 because they were deemed to be fading. However, in most cases they were replaced by hastily made, inferior reproductions, which are all that have been available to the public, and Reformatting staff, since. The process of returning the original to the main collection and rescanning has begun. Scanning staff created 29 364 images during the year from an increasingly diverse range of original items. The ATIZ Bookdrive scanner, with two Canon 1DS MK3 digital cameras and lenses, funded by the Fay Fuller Foundation in 2007-08 was commissioned early in the year. It is designed to accurately scan bound volumes without putting pressure on their spines. Work began on the Libraries Board of South Australia’s leather-bound minute books after it was determined that no duplicate set of this important record survives. In a project supported by the University of Adelaide Archives, the Bookdrive was also used to digitise the only surviving copy of the earliest editions of Roseworthy College’s Student magazine, dating from 1897. Microfilming staff were thrilled to see the first fruits of their labours added to the Australian News-papers Digitisation Program’s (ANDP) website http://ndpbeta.nla.gov.au/ndp/del/home. ANDP is a National Library initiative being established with $8m in federal funding. Under this funding, each state and territory will have at least one major daily newspaper online by the end of 2010. This is achieved most cost-effectively by scanning microfilm rather than the original fragile news-paper. The State Library selected the South Australian Gazette and Colonial Register and The Advertiser to cover the period 1836 to 1954; the cut-off date in terms of copyright, and the National Library believes that funding will also stretch to the Sunday Mail and Burra Record by the time the pilot is complete in 2011. In June the first substantial load of South Australian content was added to ANDP when 80 000 pages of The Advertiser, 1901-1919, went online. These are

pages filmed by State Library staff between 2004 and 2006. The on-going project to identify all shellac-based and instantaneous audio discs (the latter are commonly known as acetates or lacquers) in the Library’s heritage collections is well-advanced. The surface coatings on these records are unstable and shrink over time, causing cracking and lifting from the base underneath. If not identified and digitised in time, their contents will be lost. In April a specialist from the National Film and Sound Archive, Canberra presented a two-day workshop at the State Library for staff involved in the project. It provided the audio studios’ staff with the skills and confidence to play delaminating discs that they had previously assumed were beyond intervention. Most of the 216 discs digitised to date are early South Australian jazz recordings or ethnographic material from the Mountford collection. With support from the Libraries Board the project continued to preserve the final sequence of South Australian films transferred to the Library’s South Australiana collections from the former Film and Video Collection of the Public Library Service. Sixty 16mm films were repaired, cleaned and reformatted to a preservation-standard Betacam video format during the year. Another 500 films – from hobby formats like Super 8 to 35mm professional gauge – from the former Film and Video Collection and other donations to the Library were also checked, repaired and re-housed by film studio staff during the year. The era of traditional, or ‘wet’, photography ended at the State Library this year. The Library stopped offering the public the option of having copies of material in the collections supplied via traditional photography techniques, and digital photography and scanning technologies have all but eliminated the need for traditional photography for preservation purposes. The Library continues to share darkroom facilities with Artlab but produced only 493 traditional prints or negatives during the year, and none in the last six months. Photographic services at the State Library were formally established in the 1940s when the Library’s Research Services to supply information to wartime industries began receiving documents from overseas in response to research enquiries as photo prints, photostats and microfilms. It was proposed to develop the same range of services at the Library, and the first darkroom was set up in the basement of the Mortlock building in 1948. In 1955 photographic reformatting was expanded to



include an ambitious facsimile publishing program of rare Australiana historical texts. This is continued today on a more modest scale (and using digital technology) by the Friends of the State Library. From the 1960s until only a few years ago the Library required large-scale photographic reformatting programs to make donations available for public use as well as preservation and donor copies. While these activities are now transferred to the digital domain, the legacy of traditional negatives and prints will continue to play a significant role in ensuring the preservation of the Library’s collections. Storage The Libraries Board recognises the importance of best practice storage for collections and relocating collections to maximise onsite and offsite storage facilities. In the unceasing process of accommodating additions to the collections and optimising the use of available space, 4265 linear metres of the Library’s collections were moved or re-spaced during the year. Two more double-sided mobiles were installed in the existing Spence basement compactus units, adding an additional 163 metres of shelving for archival collections. In total, 1.15 kilometres of shelving have been added to the Spence basement since the Building Redevelopment Project ended in 2003. The main sequence of the archival collections was re-spaced to make use of the new mobiles and others installed in June 2008. Business record groups stored at the off-site Netley store were also re-spaced to accommodate 100 metres of records transferred from North Terrace. Four days’ labour re-spacing archives boxes and ledgers were outsourced in accordance with risk management principles. Also outsourced were the relocation of 105 metres of SAGASCO records (BRG 350) from their temporary location at the Public Library Service’s Hindmarsh building to Netley, and re-spacing of one sequence of unwieldy broadsheet newspapers. The Collection Maintenance team and Storage Officer also contributed considerable physical effort to these and other moves. Collection Maintenance Officer David Ellis celebrated the 40th anniversary of his book binding apprenticeship begun at the Library in January 1969. In that year 70 811 volumes were bound in the Library’s ‘Bindery’. These days the Library’s binding work, which amounts to only about 800 volumes a year, is outsourced, but Dave still uses his skills doing repairs to extend the life of the Open Access and reference collections – about 360 volumes a year. He is also

an integral part of the retrieval roster, which locates 23 000 storage items a year for the public and other staff, and reshelves those items, as well as the Open Access collections and the majority of new material coming out of acquisitions and cataloguing every day. A measure of the accuracy of reshelving procedures and storage management in general is the percentage of requested items found to be ‘Not on shelf’ in the Spence basement and at Netley when sought for retrieval. This figure has fallen five percent since the Building Redevelopment to just over one percent of retrieval requests. The Collection Maintenance team has also begun collecting statistics on reshelving the main sequence of books in the public area in order to gauge Open Access Collection use by the public. Analysis of the first six-month survey (November 2008-April 2009) indicates a higher level of use than expected, although the Dewey Decimal classifications in highest demand correspond with the Collection Development team’s anticipated user demands. The Database Enhancement Project led by Preservation’s Collections Coordinator continued to improve access to the Library’s extensive archival collections by adding storage location information to the integrated library catalogue. Work focused on the largest Reserve sequence in the Spence basement where archival material not intended for standard retrieval is stored. Catalogue records relating to 2044 items were enhanced with information about location, the withdrawal of the original item and the availability of copies for retrieval. The Collections Coordinator also prepared the records of 3157 Archival D-piece items (such as diaries and literary manuscripts) for electronic retrieval, which began in May. Catalogue integration has also made it possible to record the status of ‘missing’ archival items in the same way as for publications. In the first six months of Collection Maintenance assuming responsibility for recording and checking missing archival items over 300 items, many of which had been missing for years, were located and returned to their correct storage locations. The standard of building maintenance at the Library’s rented off-site stores at Netley Commercial Park continued to cause concern. The Library has been extremely lucky that damage caused by leaks and debris resulting from inadequate maintenance schedules and poorly supervised contractors has been confined to low-use reference periodicals and overseas government publications. After one incident



Preservation staff spent 53 hours responding to water damage, including discarding 1032 ruined US government publications once they had been debited from the catalogue, drying others and checking for mould growth in subsequent weeks. After another incident a thorough inspection of 3.4-metre high compactus tops revealed a long-term roof leak affecting a sequence of reference periodicals. 15 volumes were mouldy beyond salvage. They were debited and discarded. Another 56 volumes were dried and returned to the shelves. Preservation staff monitor the sites after each rain. A third incident involved an influx of dust as a result of high winds when the roof was left unsealed in summer in the course of contractors’ work on gutters. These incidents underline the need for more suitable offsite storage facilities for all South Australia’s cultural institutions, which has been pursued via the Department of Premier and Cabinet’s Cultural Heritage Collections Storage Project since 2006. Arts SA Storage The Library continues to contribute to the Department of the Premier and Cabinet’s project for improving the physical Collections Storage of South Australia’s cultural institutions. The storage needs of virtual data will be a consideration in this forum.

Presentations & Publications The BIM Project Officer presented a joint paper with Dr Simon Shurville of the University of SA: ‘Developing collaborative competence in the librarians of the future’ at the ALIA Information Online conference in January. Preservation’s Reformatting Coordinator Lindy Bohrnsen delivered a workshop on ‘Digitising photographs for preservation and access’ to public libraries’ staff in November. Lindy and Audio Engineer Peter Kolomitsev gave a presentation prepared by Preservation Manager Beth Robertson entitled ‘A part of the continent: SLSA’s audiovisual digitising plan’ at the International Association of Sound and Audiovisual Archives conference, Sydney, in September. Beth Robertson subsequently prepared the paper for publication in the International Association of Sound and Audiovisual Archives Journal. She also wrote a chapter entitled ‘The archival imperative: can oral history survive the funding crisis in archival institutions?’ for an Oxford University Press Oral History Handbook that will be published in the United States in 2010. Senior Conservator Peter Zajicek spoke at a Disaster Planning seminar organised by the University Libraries of South Australia’s Professional Development Group in July. He also provided two seminars on ‘Preservation handling of fragile books’ to library staff of the University of South Australia in May.



RESOURCES AND INFRASTRUCTURE The Resources and Infrastructure Team provides a range of corporate and business services to support the activities of the State Library and comply with government policies. Staff works closely with a range of government departments to ensure the State Library's corporate systems are compliant with departmental and whole of government requirements. The Resources and Infrastructure Team is responsible for: • Building and facilities management. • Energy efficiency and sustainability. • Tenancy management. • Security and cleaning contract management. • Administrative services. • Occupational Health Safety and Welfare. • Records management. • Training and development. • Venue hire • Specialist corporate activities. Facilities Management The State Library has continued to participate in the Facilities Forums for the Arts SA agencies. The major focus for the Facilities Teams this year was continuous improvement activities in the areas of sustainability and disability access. The Facilities and Risk Management Coordinator continued to manage the cleaning and security contracts. The Manager, Resources and Infrastructure participated in the procurement process associated with selecting a provider for cleaning services for the Arts SA North Terrace precinct, with transition to occur in November 2009. Energy Efficiency and Sustainability & Greening of Government Some of the sustainability initiatives that have been implemented include de-lamping to remove some lighting, replacing halogen with dichroic lights and upgrading light sensors. The State Library was fortunate to secure funding from DPC to replace down light fittings and globes in the public access computer area. These now operate using longer lasting, low energy fluorescent globes on level 1 in the Spence Wing. The funding also covered installation of photo electron cells near the sky lights in the same area and an override switch. This will ensure these lights are only on when external light levels are low and will significantly decrease the amount of

time they are in use. Rationalisation of lighting in staff areas, in particular passages and workroom perimeters has continued. The library also continues to recycle paper, cardboard and toner consumables and to explore opportunities to expand its recycling program. The Library is also participating in the North Terrace Sustainability Precinct Scoping Exercise which will provide opportunities for collaboration with other North Terrace organisations. Tenancy and Accommodation Management The State Library continued to manage its tenancies with: • Adelaide City Council Library and Community

Centre • Collections Council of Australia • Epicure Catering • Flinders University City Gallery • Royal South Australian Society of Arts, an

affiliated society. Negotiations for a new agreement were commenced with the Royal Geographical Society of South Australia Inc. an affiliated society. The State Library Café tenancy finished in December 2008 and negotiations are nearing completion with the selected new provider. Resources and Infrastructure staff were involved in preparation for the move of Public Library Services Staff to the State Library, scheduled for July 2009. Venue Hire Venue Hire continues to be a success at the State Library. The Library’s unique venues are sought out by government agencies, community groups and private organisations. The Library has venues to cater for small groups for business meetings, large workshops, lectures and special events. Over 480 events were booked, representing an increase of approximately 20% over the previous year. The Venue Hire team has welcomed new clients as well as maintaining ongoing relationships with established clientele. Windmill Theatre Company has continued to use the State Library’s Hetzel Lecture Theatre to present their very popular productions for the fifth consecutive year. Following successful productions of Cat and Boom Bah, Windmill’s latest sell-out production, Plop! was attended by



excited toddlers and their parents. The lively performance tells the delightful story of a chocolate cake-loving bunny and a scary bear with a penchant for sunbathing that go on an action-packed and fun-filled adventure. The success of the State Library’s partnership with Epicure Catering was again evident in 2008-09. Among the many successful Epicure events were weddings receptions, corporate and private cocktail events and dinners. Of particular interest was the opening night event for the Australian Ballet and the 2008 Premier’s Awards. Epicure Catering was awarded the 2008 Venue Caterer of the Year at the Restaurant and Catering SA Awards for Excellence. Occupational Health Safety and Welfare The Board and Senior Management demonstrated an ongoing commitment to Occupational Health, Safety and Welfare (OHS&W) through the allocation of resources to manage and maintain the State Library’s OHS&W responsibilities in accordance with the DPC OHS&W framework. This year has seen the introduction of electronic auditing and reporting which will streamline this process. The Library also continues to support staff participation in OHS&W training, yoga, massage sessions and the Corporate Cup. State Library representatives participated in the Arts Central Consultative Committee and represented the Arts Central Consultative Committee at the DPC Consultative Committee. Disability awareness The Disability Gap Analysis Report was received in the latter half of 2008 and some of the recommendations contained in the report have now been implemented. Access has been improved to disabled toilet facilities. Contrast banding has also been placed on the Glass Foyer to assist those with vision impairment. Of particular interest is the installation of a Hearing Loop on public counters to assist those with hearing impairment. New staff received Disability Awareness Training as part of their DPC induction.

Records Management TRIM Context is a fully compliant Electronic Records Management System used to manage the Library’s records. An important part of this is the progress made with scanning and capturing the State Library’s critical records electronically which ensures their availability for future generations. The State Library continues to make excellent progress towards adequate records management compliance to meet the Government’s mid 2010 deadline through the use of TRIM. The Records Management Officer also continues to support staff with general records management advice and TRIM Context assistance. Administrative Services In addition to the usual corporate responsibilities of the Administrative Team, the Senior Administrative Officer and her staff successfully managed a number of complex changes flowing from implementation of the Service Delivery Review. Staff training and development During the year, 89% of staff participated in training and development activities. A wide variety of training topics were attended by staff including; Recruitment and Selection workshops, hazard management and risk assessment training, resume and interview skills training, Australian Bureau of Statistics and copyright sessions as well as training on Microsoft Office applications. Most staff attended the mandatory Talent and Career Management training which was provided by DPC. There was also a range of in-house sessions targeted to specific staff roles within the library. These included handling of heritage materials and maps training. Asbestos risk reduction As required under whole-of-government reporting, the following table is a summary of the asbestos risk reduction activities undertaken on State Library sites during 2008-09.



State Library of South Australia and Public Library Services: ANNUAL ASBESTOS MANAGEMENT REPORT, 2008-09

Number of Sites Interpretation

One or more item(s) at these sites… Category

At start of year

At end of year

Category

Description

1 0 0 Remove Should be removed promptly.

2 1 1 Remove as soon as practicable

Should be scheduled for removal at a practicable time.

3 1 0 Use care during maintenance

May need removal during maintenance works.

4 0 1 Monitor condition Has asbestos present. Inspect according to legislation and policy

5 0 0 No asbestos identified / identified asbestos has been removed

(All asbestos identified as per OHS&W 4.2.10(1) has been removed)

6 0 0 Further information required

(These sites not yet categorised)

Definitions: Category: The site performance score, determined by the lowest item performance score at each site. Number of Sites: A count of how many sites have the corresponding site performance score, with separate counts done at the start and the end of each year. Category Description: Indicates the recommended action corresponding to the lowest item performance score (recorded in the asbestos register by a competent person, as per OHS&W Regulations (SA) 1995, 4.2.10). Interpretation: A brief real-world example of what each category implies for a site.



MARKETING As an integrated business strategy marketing and communications are supported by the Libraries Board to develop communication, marketing and public relations programs to grow library visitation on site and on-line and create wide public awareness of the benefits of the State Library. During 2008 public programs were suspended to consider appropriate staff, skills, and new initiatives in line with the Service Delivery Review. The subsequent review and evaluation of programs previously offered, in some cases for many years, revealed that technological changes, improvements in the delivery of core services within the library, the redevelopment of the State Library website, new communication channels, such as Flickr and YouTube, and hand-held devices were necessary to consider in the development of an effective communications and marketing strategy. Significantly the Service Delivery Review changed the structure of the Marketing team, from a team of 10-12, the majority of whom were professional librarians, with less than 40% of their time allocated to marketing activities, to a team of four dedicated marketing staff. A new position of Events and Public Relations Coordinator was created and the position filled. The management of the Volunteer program remains with the Marketing team and the team is supported by an Administration assistant. The team positions were finalised in March and the development of a Marketing and Communications Strategy, supporting policies, and an Action Plan were the first priorities. These plans and policies have been developed to support the Strategic Plan, with all activities reflecting and supporting projects and initiatives across other team operational plans and corporate projects. Each activity is designed to meet specific and identified objectives. Evaluation, key performance indicators and review are essential components of the planning. It has been recognised that collaboration with other cultural institutions has brought cost effective benefits, grown relationships in the sector and exposed the State Library to new audiences. In the past year the collaborations have extended beyond the cultural precinct and have included working with Department of Environment and Heritage, the Royal Institution

and the South Australian Chamber of Mines and Energy. The resulting events and programs have been highly successful, with each partner bringing their specific skills, expertise, networks and audiences. All partners are keen to develop ongoing opportunities The State Library takes best advantage to showcase collections, services, and cultural point of difference through the partner programs. Examples of collaborative programs are • Paleontology Week with the South Australian

Museum, targeted senior school students. • A family treasure hunt was organised in

conjunction with the South Australian Chamber of Mines and Energy.

• Heritage Matters is a lecture series with the Department of Environment and Heritage targeting the general community.

• Science Week with the South Australian Museum, Art Gallery of South Australia, and Artlab, targeted schools.

• Exploring Extremes was a series of events, lectures and exhibitions with The Royal Institution, History Trust, and South Australian Museum.

The Exploring Extremes program was designed to target a number of different segments, all proving successful and largely creating awareness of the Antarctica related materials in the Library’s collections. This series was also designed to pilot programs which could be replicated or expanded for Mawson events in 2011, with the Royal Institution. Participation in the Adelaide Film Festival began with a project with students from the Flinders University Screen Studies to develop a composite film from a range of documentaries from the former South Australian Film and Video Collection now held in the State Library collection. The screening during the Film Festival was complimented with a panel discussion hosted by ABC presenters. The ABC assisted in the promotion of this successful event, which created awareness of the wide range of films in the Library’s collection. Participation in national and state promotional weeks included special tours for History Week and Public Sector Week. The Bradman Exhibition transferred to the Adelaide Oval at the end of July 2008, with the



lenticular wall re-designed and relocated to the Spence Wing to create awareness of the Bradman archival collection. Public relations activities included regular segments on Radio Adelaide and as requested by the ABC. A segment on ABC’s Stateline provided an opportunity to highlight aspects of the collection and preservation. Various articles have been published in a range of relevant volunteering publications. Media Releases were distributed to advise of the relocation of the Bradman Collection, and the Search and Rescue campaign for missing South Australian newspapers. The Director’s gift to Lecce University on his visit to Italy was a set of facsimiles of watercolours by Col. William Light during his time in the Mediterranean. These images were reproduced from items in the Library’s Light Collection which is listed in the UNESCO Australian Memory of the World Register. The details of the Register were recorded on the facsimiles to create wider awareness of this prestigious listing. Images and newspaper facsimiles were provide to the Adelaide City Council for the Col. William Light celebrations. Scanned images of the first edition of the Kangaroo Islander newspaper were provided to the current publishers who republished a facsimile of the historic edition in two parts to mark the centenary of the publication. It provided excellent promotion of the Library’s newspaper collection with a supporting article on newspaper preservation. The Marketing team participated in the redevelopment of the website, with a particular focus on accessibility, and corporate communication. Complementing the new website is the development of e-communications, an electronic newsletter. The first issue will coincide with the Library’s 175th Birthday in August 2009. The website provides opportunity for email feedback, and an on-line survey was conducted on customer satisfaction. Other methods for community feedback are through written response

at the Library desk, questionnaires and feedback forms which are replied to where necessary. The mandated Customer Satisfaction Survey was conducted in the last quarter of 2008. The University of South Australia assisted in the development and reporting for the survey, in conjunction with the cultural precinct and Arts SA. The Marketing Manager supports marketing of Public Libraries, through the PLS Marketing Committee. Participation in the marketing managers’ network coordinated by Arts SA provided an opportunity to share experiences, discuss contemporary issues common to all institutions and benefit from the relationships. The Marketing manager supports the activities of the State Library Foundation which is developing a campaign to subscribe 175 new members for the 175th Birthday. The Marketing Manager chairs the NSLA Marketing Working Group who developed the marketing and communications strategy for Re-imagining Libraries. Roll-out of this program commenced in June 2009. The Marketing Sub-Committee for the UNESCO Australian Memory of the World is chaired by the Marketing manager, and a two year marketing strategy was developed with the focus for 2008-09 being the website and developing networks and awareness in the sector. With a new Marketing team and the results of the review and re-structure, the Marketing team continued to provide marketing expertise, services, programs and materials to the support the Director, managers and business objectives of the Library. Full advantage was taken of the findings of the Service Delivery Review, the development of a new Strategic Plan, the launch of the national Re-Imagining Libraries strategies and projects to inform the initiatives and supporting marketing programs. New technologies such as e-communications and ongoing collaborations continue to underpin the marketing strategies and outcomes. During the year 697 programs were attended by 4 569 people. All but one program were provided free.



PUBLIC LIBRARY SERVICES Memorandum of Agreement This year was the third year of the five year memorandum of agreement between the Minister assisting the Premier in the Arts and the President of the Local Government Association. As per the agreement the Libraries Board provides advice to the Minister regarding the allocation of these funds for public library purposes. Funding This year the grant was $16.859 million. Of this $4.565m was provided to libraries to support their operating expenses, $6.941m was provided to purchase library materials and $0.567m was provided for Community Information grants. The remainder of the grant ($4.786m) was applied to centralised functions such as providing free internet access in every library, providing a courier service which enables free interlibrary loans, providing a cataloguing service and supporting state-wide library projects. The Libraries Board of SA administers the State Government’s grant program to local government for public library and community information services and provides support services to the public library network through Public Library Services (PLS). During the year the Board implemented a number of initiatives, coordinated a range of services and assisted public libraries to improve infrastructure to develop services. Library statistics Figures from the latest Statistical Bulletin for public libraries in South Australia 2007-08 • 11.4 million visitors • 18.4 million loans • 143 service points • Total public library expenditure $71.9. million

(excluding capital expenditure) • 107 000+ hours volunteer contributions in

public libraries. Public Library Services Review This year saw the finalisation of the implementation of the 2006 PLS review. PLS continued to recruit staff with the skills required to meet the changing needs of libraries, and to review all internal business practices to ensure excellent service delivery to libraries and ensure that services meet customer needs. As recommended, PLS commenced the process of relocating to the State Library, with tenders for

internal fit out awarded in April. It is anticipated that PLS staff will relocate from Hindmarsh in July. Learning and literacy programs and events

The Big Book Club Inc (TBBC) The Big Book Club is a not-for-profit arts organisation, whose mission is to promote reading, the discussion of books and the promotion of South Australian and Australian authors. Public libraries have played a pivotal role in the success and implementation of the South Australian model, being foundation partners and Board members. Now in its 5th year TBBC continues to develop strong business and community partnerships with The Advertiser. The Little Big Book Club The Little Big Book Club is the most extensive early childhood reading program ever undertaken in South Australia. Developed and managed by TBBC, the program commenced in 2006. It enables public libraries to support and encourage reading in their communities. The Little Big Book Club continues to develop strong partnerships interstate and with businesses. The Vegemite Little Aussie Reader The Little Big Book Club in partnership with Kraft Foods developed The Vegemite Little Aussie Reader which has been designed to provide resources for parents, child care centres, public libraries and anyone interested in the area of early childhood language and literacy development. This project was successful in winning the 2008 ABAF award for Business Arts Partnership. Premier’s Reading Challenge The Challenge is open to all students in South Australian Government and non-Government schools as well as students undertaking home education from Reception to Year 9. The program encourages children to read on a regular basis and receive acknowledgement of their efforts with a tiered structure of certificates through to gold medals. Over 70 000 students and 80% of all schools in South Australia registered to participate in the Challenge in 2008-09. The public library network has been integral to the success of the reading program, with many libraries having formal relationships with local schools to supply reading materials to readers.



Wireless Project The introduction of wireless capability in public libraries in South Australia has been undertaken in a staged manner over several years. In 2008-09 17 new sites were connected to the network bringing the total wireless enabled sites to 112. The total of registered wireless users is over 29 000. This now leaves only 9 sites remaining, all of which are operating on ISDN which is not capable of also providing wireless access. Broadband Internet The provision of Internet access for online services for the state’s public libraries is a key PLS responsibility. As community demand continues to grow PLS endeavours to provide additional bandwidth to key sites. The provision of additional bandwidth has enabled the provision of wireless internet access in 92% of libraries. The remaining libraries are awaiting local telephone exchange upgrades before they can receive broadband and wireless services.

The network internet gateway was upgraded from 10MB to 34MB to ensure libraries receive relatively high speed access to the internet. Further plans for future network upgrades are underway as technology improves across the state. Print Disability Collection The Print Disability collection has continued to rotate materials to the network as a centralised service model, with plans to physically move the collection to the State Library premises during August 2009. As part of a review of the collection every item was assessed for condition and frequency of use. This assessment led to the removal of items which were past their useful life, leaving a collection of 16 774 items (as at July 2009). Items debited from the collection were offered to public libraries, nursing homes and service groups. New materials, predominantly CD audio-books, continue to be added to the collection. Contracts and Procurement PLS implemented a contract management framework for its major contracts to maximise supplier performance, improve PLS business systems, and ensure that services meet the needs of PLS customers. The contract management framework includes a formal schedule for supplier meetings and reports, as well as regular communication between PLS and the public library network. Key Performance Indicators are measured with outcomes reported quarterly.

Materials Supply Expenditure of $5.7 million was made through the P2 system on new library materials in 2008-09 which purchased 243 153 items. A new panel contract consisting of 2 general and 7 specialist library suppliers was implemented in July. The initial contract term is for 3 years with an option of up to 7 additional years in contract extensions. The contract aims to meet public library collection development needs, ensure the timely provision of new materials and deliver value for money. Key achievements in 2008-09 include: • a collaborative review of selection list quality

with public library staff • the introduction of weekly orders for customer

generated requests • 95.4% of urgent titles delivered within 14 days

of availability • a revised order distribution model to increase

pricing competitiveness and reduce cancellations

• an average book price of $22.79. Delivery Services PLS continues to work with its delivery services contractor to ensure public libraries receive a regular and timely delivery service for library materials. A total of 13 984 deliveries was made to public libraries in 2008-09. A customer survey conducted in March indicated that 97% of customers are satisfied with the delivery service provided. Community Languages A procurement project to establish a new panel supply contract for Community Languages materials was completed in May. Following extensive consultation with the public library network, the Board executed contracts with 5 specialist suppliers to provide a range of formats in more than 30 languages. The initial contract term is for 2 years with an option to renew for a further 1 year. Over 7 000 items were purchased with the $357 000 expended on new library materials in languages other than English in 2008-09. Australian Poetry Slam The Australian Poetry Slam 09 is a national event supported by state, territory and public libraries across the country. Five Poetry Slam heats were held at Tea Tree Gully, Blackwood, Burnside, The Parks and West Torrens libraries during October and November 2008. The SA State Final was held at the Hetzel Theatre in the State Library on



November 14. Local ABC 891 radio host, Peter Goers broadcast live from the Poetry Slam final. A total of 98 people participated in the slam heats and final with an audience of approximately 270 people. Training A range of training opportunities have been offered to Public Library personnel either via PLS delivered training or training delivered in partnership with other organisations including the University of SA, the State Library, Department of Education and Children’s Services, Child Care centres and public libraries. Particular emphasis was given to new and emerging technologies including Web 2.0 and Radio Frequency Identification Devices. Community Library Assistants Conference The annual community library assistants’ conference held on Friday 19 June provided an opportunity for regional staff to network with each other and with metropolitan library staff. The day included Libraries Australia training and visits to Burnside, Stirling and Mt Barker Libraries. Jim Crawford Award for Innovation in libraries. Charles Sturt Council’s library service won the prestigious Jim Crawford Award 2008 for an

outstanding program to bridge cultures for refugees in western Adelaide. The program was aimed at connecting new arrivals from the Middle East, Africa and Bosnia to social networks and provides English literary skills. Delivered in partnership with the Muslim Women’s Association, the program has involved reading stories in both English and either Arabic, Somali or Bosnian, with newly arrived refugee mothers and children. It has seen a number of the group become library users. The library service received a $10 000 prize for library or library staff development. The Murray Bridge Council’s library service received a merit award with a $2 500 prize. The Award is named in honour of the late Jim Crawford who was Chairman of the Libraries Board of South Australia from 1977 until 1987 and established the blueprint for development of the public library system.



VOLUNTEER PROGRAM The Libraries Board values the exceptional service to the community given by the volunteers who work side-by-side with staff, supported by strong people management practices meeting government expectations. Throughout the past year 137 volunteers have provided an overall total of 13 125 hours to visitor services and behind-the-scenes projects. This is a decrease of 38 volunteers and 425 hours on the previous year. This reflects: • The inflation of the previous year’s total due to

40 staff from other government organisations volunteering on a one-event basis only to assist with the Library’s Adelaide Festival Living Books event in March 2008.

• A number of young people volunteering with us on a short-term basis as a stepping stone between tertiary education and finding paid employment, and a number of retired volunteers enjoying the opportunity to take extended time out for overseas travel.

Providing a flexible program resulted in a harmonious environment based on a dynamic blend of youth and maturity. Customer services English Language Learning and Improvement Service (ELLIS) tutors ELLIS tutors continued to assist clients for whom English was not their first language with reading, writing, pronunciation, and understanding local idioms. Ambassadors / tour guides Based in the Spence Wing and Institute Building Foyers the team assisted with 8 678 visitor enquiries, and provided a range of tours for 887 people as follows: • Spontaneous Discovery walks for 314 people • Regular weekday tours at 11.00 am and 2.00

pm for an overall total of 408 people • Booked ‘info-tainment’ tours for 10 community

groups with an overall total of 165 people. Behind the scenes projects Volunteers continued to assist behind the scenes with our rare and often priceless treasures, including: • Sorting and compiling documents • Viewing and describing film content • Creating indexes • Assisting with retro-conversion and maps geo-

referencing

• Preparation of material for digitising • Enhancing catalogue citation and poster

records • Enhancing bibliographic references for images

and researching information for inclusion in descriptions of composite photographs for our Pictorial Collection.

The volunteer project begun in late 2007 to check almost 34 000 pamphlets against the catalogue, identifying records which require enhancing and / or correcting and items missing or miss-shelved continues, with over 20 000 items checked and necessary catalogue changes completed. State Library identity retires In June 2009 Tony Arbon retired from volunteering at the State Library after 51 years of commitment to our shipping collections. Staff, family and fellow shipping enthusiasts attended a farewell function in the Institute Room. Alan Smith, Director, expressed his appreciation on behalf of the Library and presented Tony with a copy of Ill-starred Captains: Flinders and Baudin by Anthony J Brown, which had been inscribed by the Premier, the Hon Mike Rann. In memoriam We were deeply saddened at the passing away in October 2008 of Kay White, a highly-esteemed member of our volunteer program since 2001. Acknowledging State Library volunteers Volunteers were acknowledged with a Christmas celebration in the Mortlock Chamber, when Alan Smith, Director, welcomed over 90 guests with his traditional Christmas greeting, followed by music from vocal trio Eve and a Christmas reading from Kenneth Grahame’s Wind in the Willows by Norman Athersmith, former producer/director with the ABC and now Adelaide Festival Centre tour guide. Guest speakers were Marcella Costa, Professor of Neurophysiology at Flinders University and Co-Chair of the South Australian Neuroscience Institute (SANI), and Annie Luur Fox, children’s author. To celebrate National Volunteer Week in May 2009 State Library volunteers enjoyed a guided tour of the Art Gallery of SA’s exhibition The Golden Journey: Japanese Art from Australian Collections. In a reciprocal gesture, Library guides then provided Art Gallery volunteers with a tour of our Mortlock Wing.



State Library volunteers were acknowledged in several media articles throughout the year: • May 2009 issue of inCite, the news magazine

of the Australian Library and Information Association

• Autumn Winter Edition 2009 edition of Volunteering SA & NT Inc.’s quarterly Vitality magazine

• May and July 2009 issues of The State of Volunteering On-line, the Office for Volunteers’ e-newsletter

• A special National Volunteer Week May 2009 edition of the Messenger Press.

Volunteers continue to play an integral role in making information more easily accessible, both on-line and on-site at North Terrace.



STAFF AND VOLUNTEERS

DIRECTORATE Alan Smith, Director Sarah Hallandal Jenny Miholos George Sclauzero Friends of the State Library Carolyn Potts Friends Office Volunteers Roger Andre Marion Dredge Suzanne Layton Diana Love Kay MacKenzie Lindsay MacKenzie Marketing Beverly Scott, Manager Steven Burrows Josephine Chesher Sue Scadding Michael Talbot Foundation Manager Lorraine Lusis (to 24 June 2009) Ambassador / Events Volunteers Richard Bonney Bob Brady Bev Burnell Kate Calikes Margarette Campbell Leonie Challans Chris Congdon Beth Cryer Marilyn Dangov Heather Elesics Patrick Forbes Sally Foster Dini Fotheringham Jillian Fox Irene Gayen Judy Hargrave Margaret Henderson Scott Henderson Anne Hill John Hoffmann Mary Hogan OAM Rhonda Howe Susie Hughes Christine Hussain Takuma Kadokura

Joanne Kenner Val Laidlaw Aileen Liptak Lara Losic Ekaterina Loy Marie McDonald Barbara Miskelly Gail Mitchell Janzy Murphy Anne-Marie Naughton Marlene Newton Ainsley Painter Joan Peace Teresa Pearce Jenny Rowe Philip Saks Deanna Siviour Judith Truscott Kay White (deceased) Laura Woods Resources and Infrastructure Kath Button, Manager Lorraine Craig Sharon Fleming Michelle Harniman Sally Hedger Vicki Kulwikowski Kylie Meakins Mario Pulvirenti David Rees Pat Ruehland Julie Thomas STATE LIBRARY Sue Lewis, Associate Director Heather Brown Marie Maddocks, Project Officer Access and Information services Penelope Davies, Manager Onsite services Anna Angelakis Philippa Clancy Sherron Hunter Roger Long Margery O'Gorman John O'Neill Susan Paul Ann Reynolds

Customer services Linda Czechyra Elizabeth O'Loughlin Brian Bingley Lewis Chapman John D'Onofrio Anthony Duffield Grant Eldridge Mary Filsell Joyce Garlick Simon Haan Debra Heidik Bonnie Kain Judy Lewis Peter Mason Prue McDonald Richard Moriarty David Parham Graeme Peacock Christopher Read Dan Sun Rosanne Wilson Monireh Ziaei Content services Joanna Day Denise Chapman Joanne Cook Patricia Darley Anthony Laube Merridy Lawlor Annette Mills Suzy Russell Jennifer Scott Valerie Sitters Carolyn Spooner Isabel Story Volunteers Douglas Baker Peter Beer Basil Benjamin Margaret Bolton Thos Brown Jaqueline Byrne Jay Douglas Sheena Elliot Beth Franklin John Green Kaye Green Roger Harper Nicole Jesenko Joanne Kenner Graham King Graeme McCreery



Jeanette Packer Gavin Pearce Fairlie Sampson Brian Schaefer Maree Schaefer Jonathon Selby Pham Thi Ngoc Maggie Woodroffe Beata Wojcik Education programs Nel Fredericks Karen Brandwood Maureen Driver Tonia Eldridge Stamos Ganiaris Kris Svendsen Volunteers Larry Amey Robert Antunovic Jennifer Arger Angela Dawes Sally Deslandes Marion Dredge John Field Tony Foster-Brown Jim Garsden Ute Hart Carol Hillman Peter Howard Peter Hughes Susie Hughes Rodger Jessup Catherine Martens Judith Moreland-Mitchell Madge Mitton Elsa Naessan Anthony Pain Jeanette Pederick Maxine Roocke Mostyn Roocke Beverley Steed Margaret Ward

Collection Development Tony Leschen, Manager Val Balagengadaran Joanne Hocking Diana Honey Beverley Jennings Dianne Markham Robert McDade Elizabeth Moulton Kathryn Parslow Simon Penhall Uma Singh

External Client Services Mark Gilbert Volunteers Adele Clarke Ivan Hoffmann Maureen Keane Lara Losic Alison Murchie Betty Simpson Collection Processing Joyce Searle, Manager Joanne Alton Acquisitions Suzanne Saunders Evelyn Colwell Kimberley Dye Michael Saunders Published Collections Cataloguing Helen Butler Robert Finlay Patricia O'Brien Karen Richardson Anne Sinclair Shaun Kelly Jan Sice Archival Processing Margaret Southcott Kate Filsell (from 2/2/2009) Mary Ryan Jane Thimke (to 30/1/2009) Neil Thomas Sue Ward Standards and Indexing Janet Wilkinson-Scott Chris Mason

Volunteers Anne Amey Roger André Kay Anson Peter Anson Lee Brauer Alison Beer Judy Darwin Helen Davies Judy Fander Lyndall Fredericks Deb Gard Joanne Kenner Lynette Lee John Love

Bill Marsh Alison McDougall James Potter Rosemary Radden Robin Radford Ernest Roe Jean Seifert Jennifer Storer Barbara Wall Jackie Williams

ICT Strategy Lesley Sharp, Manager Peter Jenkins Elvio Pederzolli

ICT Operational Support Martin Byrt, Coordinator Sean Abel Meredith Lindner David Zeelen

Preservation Beth Robertson Manager

Collection Maintenance Maxine Furness Julie Breynard David Ellis James Fernandez Paul Llewelyn Jim Nicoloulias Isabel O'Loughlin Paul Sheppard Anna Voukelatos Raelene Wauchope Hossein Yousefpour (redeployee)

Casual Retrieval staff Karen Bath David Brereton Sheila Hood Marie Kawalok Danielle Kelly Janet Mansfield Marian Mullen Hoa Nguyen Alicia Papp Suanne Prager Samantha Smith

Conservation Peter Zajicek Amalia Alpareanu Alfred Wimmer



Reformatting Lindy Bohrnsen Iain Bond (to 6/2/09) Jim Eccles Lee Holmes Peter Kolomitsev Beverly Kozel Steven Liu Sarah Lloyd Delia McCann Silver Moon Daniel Planquart David Sage Nicole Spence Michael Veitch (to 20/3/09) Janine Weston (to 30/1/09) Toby Woolley Storage Jeff Beatty

Volunteers David Bell Online projects Andrew Piper, Manager PUBLIC LIBRARY SERVICES Executive Geoff Strempel, Associate Director Helen Crkovnik Jan Jones (from 10/5/09) Business Services Tony Bruno - Manager Public Library Programs Teresa Brook – Manager Craig Blumson Sharmayne Coso (from 10/11/09) Chris Kennedy

Jo Manuel (to 13/2/09) Veronica Matthews (from 17/4/09) Jane Murphy Contracts and Procurement Jo Freeman - Manager Marissa King Melisa Marinos Penny Richardson Carly Slape (from 5/1/09) ICT Services James Kemperman, Manager Tricia Knightly Paul Robinson Diana Zaganjori (to 27/3/09) Other PLS Staff Graham Arriola Judy Francis John Stanley



FOUNDATION AND FRIENDS GROUPS STATE LIBRARY OF SOUTH AUSTRALIA FOUNDATION INC. The Libraries Board acknowledges the members of the Foundation Board for their support, invaluable contributions, and generosity. The Foundation Board met eight times during 2008-09. At the AGM on 24 November 2008, Chairman, Mr Peter Gregg announced his retirement after 6 years. Library Director, Mr Alan Smith, thanked him for the significant part he had played in chairing the Foundation during the fundraising activities of the Library’s major redevelopment through the years 2002-04. Dr Patricia Michell was subsequently elected as Chairman, with the Hon Carolyn Pickles as Deputy and Mr Tony Scammell continuing in the role as Honorary Treasurer. Formation of an Events Sub-Committee and a Finance Sub-Committee has focussed attention on our two main areas of activities – fundraising and prudent investment. The Events Sub-Committee met four times during May/June 2009. The Finance Sub-Committee communicated by email. The global financial downturn caused not just a decrease in income from interest and dividends, but also caused the Foundation to reconsider plans to launch a major fund-raising campaign over the next 12 months. Although the non-profit sector has reported a significant decline in corporate donations, the Foundation has been very fortunate to be included as beneficiaries of two Adelaide based private philanthropic Foundations. Liaison has continued with Board member Dr Tim Edwards and the Fay Fuller Foundation. Recently Dr Edwards was appointed to the advisory board of the Diana Ramsay Foundation and this has resulted in a gift of $30 000. The gift will be used to purchase equipment to support the digitization program. The State Library Foundation acknowledges the liaison and Library needs identified by Dr Tim Edwards. Overall $190 354.69 was distributed to SA Memory which remains the focus of the

Foundation’s fundraising efforts and it is planned to increase the number of people willing to join the Foundation by pledging an annual amount to join its donor categories. A strategy has been developed to align the Library’s 175th Birthday with a membership drive for the Foundation. New memberships from August 2009 - 2010 will be acknowledged as 175th Birthday members. A general Foundation awareness program has been developed to target specific groups and increase annual pledging towards one of the donor categories. Although there were no major fund-raising events in 2008 the Foundation tested its ability to run smaller fund-raising events by holding a Book Talk with Wine and Cheese on 26 May 2009. Author, Dr Greg de Moore’s talk about his biography of the tragic 19th Century Australian sporting hero, Tom Wills was a good example of the sort of event that can be organised with in-house expertise. August 2009 will be the 175th Anniversary of the first meeting of the South Australian Literary and Scientific Association in London in 1834, two years before the Colony of South Australia was settled. Celebrating this event will raise awareness of the work of the Foundation and to increase its support base. Foundation Board Chairman until Nov 08: Mr Peter Gregg Chairman from Dec 08: Dr Patricia Michell Deputy-Chair: Hon Carolyn Pickles Treasurer: Mr Tony Scammell Members: Mrs Diana Bruce Mr Keith Conlon OAM Dr Tim Edwards Ms Voula Giannopoulos (on leave from May 09) Mr George Gross Dr Peter Goldsworthy (Chair, Libraries Board) Mr Alan Smith (Director, State Library) Mr David Bright (President, Friends of SLSA) Mr Rick Dewhirst (Representative of the Friends) Ex Officio: Ms Bev Scott (Manager, Marketing and Development) Executive Officer: Ms Lorraine Lusis (until June 09)



Current Foundation Supporters and Donors Supporters Epicure Friends of the State Library Goldman Sachs JB Were Hardy Wine Company Government of South Australia KPMG Libraries Board of South Australia Local Government News Ltd and Advertiser Newspapers Ltd South Australian Women’s Trust The Friends of the Paul McGuire Maritime Library Yalumba Wine Company Donors 2007 - 2009 Argo Investments Mr D Bright & Mrs C Bright Mrs D Bruce Mr R Collison Mr K Conlon OAM Mr B Cooper OAM & Mrs J Cooper Lady Downer Dr T Edwards Dr DA Game AO Ms V Giannopoulos

Mr G Gross Dr B Hardy AO Ms C Heard Mr R Kennedy Hon D Laidlaw Mr G Mackie OAM Mr and Mrs P McKee Justice R Matheson AM & Mrs L Matheson Mr G Henry Michell Mr H. Edwin and Dr P Michell Hon C Pickles Hon J Rankine Hon M Rann Mr D and Mrs Rice Ms Meredyth Sarah AM Mr and Mrs A Simpson Mr R Soulio Mr J Turner Mrs M Wells Foundation Donors Fay Fuller Foundation Diana Ramsay Foundation The Wood Foundation

All past sponsors, supporters and donors, including for the Mortlock Chamber Exhibition, Treasures Wall and Bradman Exhibition, are acknowledged on the appropriate acknowledgement boards in the relevant areas of the State Library. Please refer to the Libraries Board of South Australia Annual Report 2007-08 for previous acknowledgements.



THE FRIENDS OF THE STATE LIBRARY OF SOUTH AUSTRALIA INC The Libraries Board is delighted by the continuing support given to the Library by the Friends and acknowledges the considerable work and time given by its Committee and Sub-Committees. The Library benefits through resources that the Friends are able to allocate to the Library. The Libraries Board in turn supports the Friends, by providing the majority of the salary for their Executive Officer, office space, and space for use as a Friends’ Lounge. Friends' events during the year included lectures, visits and publications: • Rosemary Luke and Dr Alan Brissenden AM

produced a memorable issue of Bibliophile, focussing on water; a most timely topic, combining the academic and the frivolous, the nostalgic and the ominous . Once again Mrs Diana Ramsay gave generous assistance.

• In November Valmai Hankel gave an illustrated evening talk, loosely based on her travels. Members of the Royal Geographical Society were also invited to attend.

• In February Alan Smith, Director, State Library spoke to a large group of Friends members, on his Churchill Fellowship Study Tour of European National Libraries in 2008.

• Alan also spoke to the Friends on the future of the State Library in November.

• Glenys Beckwith took responsibility for organising and hosting the annual meeting of the Friends of Libraries Australia at the State Library.

• Members made visits to the Parliamentary Library, the South Australian Museum, and the Barossa Valley. The last included a visit to the Nuriootpa Library, the main branch of the Barossa Council Library Service.

The Friends continued to look for items to present to the Library to complete their 75th anniversary program. They purchased and returned to the Library, a book from the original Queen Adelaide collection, which had, somehow, been disposed of many years ago: John Gaskin, Doctrinal and practical sermons: on miscellaneous subjects, Bristol, printed for the author by J. Chilcott, 1844. The volume is beautifully bound in burgundy

morocco and bearing a ‘cancelled’ stamp and the signature of the 1953 librarian, George Pitt. Wednesdays at One continued with a series of most interesting speakers: Dr Donald Beard, Gay Bilson, Keith Conlon, Jane Danvers, Douglas Gautier, Richard Harris, Jane MacDuff, Libby Raupach, James Schoff and Sandy Verschoor Committee President: David Bright Vice-President: Elizabeth Hambly Vice-President: Mark Gilbert Honorary Secretary: Glenys Beckwith Honorary Treasurer: Helen Tsakonas Auditor: Trevor Hirth Members: Dr Alan Brissenden AM, Convenor Printing and Publication Sub-committee Judy Fander Roger André Rick Dewhirst Valmai Hankel PSM Rosemary Luke Yvonne Schwerdt Tony Shinkfield Anne Taylor Dr Jane Walkley Ex Officio: John McDonnell, Libraries Board representative Alan Smith, Director, State Library Carolyn Potts, Executive Officer Tony Leschen, Manager, Collection Development. The Australiana Publications Sub-committee published:-Voyage of Discovery to the Southern Lands, the Atlas of the French discoveries on the Baudin expedition. Richard Cavill is acknowledged for his generous donation, Peter Hambly for his meticulous translation and Sarah Thomas for the introduction. Digital print-on-demand has enabled the publication of selected books at a significantly lower selling price. The first is a soft cover edition of The Native Tribes of South Australia edited by J.D. Woods (1879) previously published in facsimile by the Friends in 1997.



FRIENDS OF THE PAUL MCGUIRE MARITIME LIBRARY The Libraries Board values the special interest and expertise which the Friends of the Paul McGuire Maritime Library bring to the State Library. The Friends conducted a range of activities for members during the year: • Bruce Macky of Dymocks Books, gave the

September meeting a presentation of his year spent racing around the world in a 65-foot yacht, one of Sir Robin Knox- Johnston’s Clipper Challenge fleet.

• The annual dinner in October was held at the Railway Hotel in Port Adelaide.

• The annual general meeting in February was also held at the Railway Hotel.

• The March meeting was a visit to the Austbuilt Maritime Museum at Peterhead, followed by a BBQ at the Royal South Australian Yacht Squadron.

• At Easter the Friends arranged for secondary school student, Rose Logan, to enjoy the experience of a seven day voyage aboard the One and All. The award, begun in 2007,

replaces the Friends Maritime Achievement Award. Students are selected with input from the Community Mentoring Scheme.

• Rose attended the May meeting to tell the group about her experience.

• In July Dr. John Couper-Smartt, author of A Sailing Boat Club at Port Adelaide, spoke about the beginnings of the Port Adelaide Sailing Club.

The year saw the passing of long-serving committee member Brian Le Leu in August and past president Robert Symon in February. The Board acknowledges the work of the Friends committee: President, Julian Murray Vice-President, Gay Lewis Secretary / Treasurer, Neil Waller Members Mike Lewis Dr. Barbara Hardy, AO Tony Arbon Barry Allison Marguerite Workman Library Liaison representative, Annette Mills



FUNDING The Libraries Board commends the financial management of the State Library and Public Library Services in meeting their obligations under the Libraries Act and maximising government financial allocations. In 2008-09 the State Library continued to maintain the provision of core services through prudent use of Government funds and other sources of revenue. In addition to the appropriation received from the State Government $12 193 000, the Library generated additional revenue from renting out space to tenants, hiring of State Library venues, providing managed library services to the Department of Premier and Cabinet and the Environment and Conservation Portfolio, contribution to the Business and Information Systems course in conjunction with the University of South Australia, donations and investment income from dividends and distributions. The Library also generated revenue from the provision of photographic, micrographic and other reproductions of collection items, and from printing, photocopying, book scanning and other activities. Total non-Government income received was $1 988 000. Looking forward the Library has had to make some unpalatable decisions in order to balance its 2009-10 budget, including reducing the number of available public computers and cutting its Collections budget by $100 000 (for the second time in four years). The Board continued to administer and provide grants to public libraries from within the funds provided by the Minister. This year the grant was $16.859 million. Of this $4.565 was provided to libraries to support their operating expenses,

$6.941m was provided to purchase library materials and $.567m was provided for Community Information grants. The remainder of the grant ($4.786m) was applied to centralised functions such as providing free internet access in every library, providing a courier service which enables free interlibrary loans and supporting state-wide library projects. Funds bequeathed to the Libraries Board are managed in accordance with a Board approved investment policy. The performance of investments is reviewed on an ongoing basis. Being a State Government agency, the Libraries Board is able to claim back from the Australian Taxation Office the taxed component of dividends as franking credits, which enhances the general performance of its investments. The Board directly invests its funds in major listed investment companies (that provide franked dividends), as well as property trusts and fixed interest. The investments have enabled the Board to build up a pool of invested funds from which it is able to finance crucial projects that otherwise could not be undertaken. The underperformance of worldwide equity markets in 2007-08 and 2008-09, and hence the Board’s investments, mean that a conservative approach is currently being taken to ensure that the investments are allowed to build up again during the inevitable market upturn before allocating major funds to projects. Fraud The State Library and Public Library Services have a risk management strategy in place to control and prevent fraud. There were no cases of fraud detected during the year.



STATISTICS

VISITORS AND ENQUIRIES

Visitor numbers 2008-09 2007-08 2006-07 Entrance gate counters 1 064 842 1 073 015 1 140 791 Bradman Exhibition

On-site 1 to 31 July 08 On loan at Adelaide Oval 1 Aug 08 to 30 June 09

1 123 7 697

(27 647)

(35 981)

Visitors to Level 1 of Spence Wing (681 686) (659 967) (669 852) Total visitors 1 073 662 1 073 015 1 140 791 Figures in brackets are included in the total entrance gate counter figures.

The Bradman Exhibition transferred to the Adelaide Oval in August 2008

Electronic visits Visitors to www.slsa.sa.gov.au 956 706 1 628 270 1 675 534 Visitors to www.samemory.sa.gov.au 465 831 450 918 *10 711 Total visitors 1 422 537 2 079 188 1 686 245

* Commenced in June ‘07 Reference enquiries Information Desk In person 130 557 110 440 108 442 By telephone 15 274 17 796 17 705 Registrations 4 735 7 290 Somerville Reading Room In person 10 077 10 842 11 692 By telephone 127 155 235 ScreenSound Australia 15 17 10 Copy Centre In person 13 531 13 091 By telephone 21 611 1 092 880 Family History / Newspaper Desk 1 415 Family history enquiries 15 417 14 165 14 899 Equipment / microfilm assistance 7 548 2 704 7 961 Total reference enquiries 206 776 178 032 174 905

Research enquiries General research Received in person / telephone 140 135 271 Received by letter / fax / email 216 227 348 Received through the Web-form 200 243 377 South Australiana research Received in person / telephone 249 239 185 Received by letter / fax / email 992 926 527 Received by the Web-form 684 613 519 Other research Permission to publish requests fulfilled 516 496 422 ScreenSound Australia (Items borrowed 92 *153 75 on behalf of Library customers) Total research enquiries 3 089 *3 032 2 649 *Corrected figure

Collection items retrieved An item may represent a box of many archival items. Ongoing implementation of the Master Storage Plan has resulted in low use material being consolidated offsite.

Onsite storage 21 360 21 728 24 400 Offsite storage 1 644 2 312 2 184 Total 23 004 24 040 26 584



Document Delivery Services 2008-09 2007-08 2006-07

Items obtained from other libraries for SLSA customers: Monographs 218 390 223 Photocopied articles 1 745 1 994 768 Total documents obtained 1 963 2 384 Items supplied to other libraries from SLSA collections: Monographs 1 208 2 259 782 Photocopied articles 11 970 10 062 1446 Total documents supplied 13 178 12 321 Total documents obtained and supplied: **15 141 **14 705 *3 219 * includes for ECP and DPC staff

** includes for ECP and DPC staff and copies from SLSA collections for SLSA customers

COLLECTIONS

The State Library is reviewing the ways in which statistics about its collections and the management of collections are recorded. To highlight the Library's unique holdings, South Australiana Collection statistics are being reported separately from the State Reference Collection for the first time. Other changes have been made to align Annual Report statistics with the reporting requirements of agencies including National and State Libraries Australasia’s (NSLA) annual Key Performance Indicators and the Australian Bureau of Statistics’ (ABS) Comparable Statistics for Cultural Heritage Organisations.

Consequently, the 2008-2009 statistics are not shown in comparison with the previous two years' statistics. Nor is the size of many collection categories shown this year, as these are being revised using the new counting methodologies.

Collections growth Additions 2008-09 Percentage of Expenditure

Total size

South Australiana Collection Published Monographs (titles) 2 612 0.76 71 186 Monographs (copies) 2 682 78 307 Serials (titles) 2 589 1.27 Newspapers (titles) 58 0 Maps (sheets) 47 0.07 Sound recordings (items) 497 Films & videos (items) 702 0.8 Computer files (CD-ROM) (titles) 306 0.01 Websites archived to PANDORA (titles) 187 0 Unpublished Archives (metres) 180.5 0.71 Oral history (hours) 387 1.55 Sound recordings (items) 1 0 Films & videos (items) 211 0

State Reference Collection Monographs (titles) 4 039 20.95 491 241 Monographs (copies) 4 036 537 338 Serials (titles) 1 846 19.55 Electronic subscriptions (titles) 46 32.65 Computer files (CD-ROM) (titles) 85 0.08 Newspapers (titles) 118 18.2 Maps (sheets) 5 0 Films & videos (items) 3 0 Special Collections monographs (titles) 141 1.08 Special Collections serials (titles) 30 1.22 Childrens Literature Research Collection monographs (titles) 55 0.57



Childrens Literature Research Collection serials (titles) 27 0.36 Purches Collection - sound recordings (items) 0 0 6 075 ELLIS & IELTS (items) 10 0.16 Methods of acquisition 2008-09 2007-08 Published Purchase - recurrent funds ($) 667 991 674 210 Purchase - Trust funds ($) 30 808 23 102 Legal deposit (titles) 7 348 Government deposit (titles) 1 831 Donation - published (titles) 2 664 Unpublished Purchase - recurrent funds ($) 4 534 8 387 Purchase - Trust funds ($) 5 195 33 536 Purchase - other ($) 11 063 1 480 Material processed 2008-09 South Australiana Collection Published Original cataloguing of published titles 4 342 Copy cataloguing of published titles 257 Serial & newspaper titles accessioned 13 248 Citations added to catalogue 1 847 Ephemera items 5 779 Websites 16 Items added to SA Memory 1 710 Unpublished Archives (linear metres) 275 Photographs 4 941 Oral history 387 Sound recordings TBA Films & videos TBA State Reference Collection Original cataloguing of published titles 1 102 Copy cataloguing of published titles 3 974 Serial & newspaper titles accessioned 33 523 Cataloguing of Special Collections 27 Original cataloguing of Children’s Literature Research Collection 525

Copy cataloguing of Children’s Literature Research Collection 129

Purches Collection - sound recordings 0 Percentage of all published titles added to Librari es Australia 92.4



South Australiana material reformatted 2008-09 2007-08 2006-07 Preservation microfilming Newspapers (reels) 383 454 475 Newspapers (frames) 314 900 350 596 448 606 High resolution digitising Newspapers (pages) 30 000 4 000 Maps 438 953 Archives (images) 8 398 9 325 9 164 Photographs 9 557 13 416 16 088 Sound recordings (resulting files) 1 289 1 234 1 117 Transfer to Betacam Films & videos 163 245 252 Storage Electronic storage of collections (terabytes) 8.8 6.3 5 Onsite shelving capacity (linear metres) 34 200 34 000 33 300 Offsite shelving capacity (linear metres) 17 000 17 000 17 000

SERVICES TO PUBLIC LIBRARIES

State Library

2008-09

2007-08

2006-07

PLSA Photocopying Scheme (Pages supplied by the State Library to SA public libraries)

1726 *891 1 100

Number of titles lent to public libraries 585 *711 690 Research enquiries: Received by letter, fax, web form and email 70 99 107 Received by telephone 4 2 2 Total

1366 1 899

Public libraries research enquiries as a % of total research enquiries

3% 4.1% 4.9%

Public Library Services

Items procured through PLS 243 153 244 901 247 468 Cumulative items procured through PLS 4 650 023 4 406 870 4 161 969 Interlibrary loans managed on behalf of the network 95 698 89 518 81 809 Average book price $22.79 $21.66 $22.27 Statistical reports for public libraries can be obtained from PLS.



HUMAN RESOURCES: State Library as at 30 June 2009 Employee numbers, gender and status

Persons FTEs % Males % Males FTE % Females % Females FTE 147 126.38 33.33 34.85 66.67 65.15 Number of persons during the 2008-09 financial year:

Persons Separated from the agency 13 Recruited to the agency 17 Recruited to the agency and active/paid at June 2009 7 On leave without pay at 30 June 2009 4 Number of employees by salary bracket

Salary Bracket Male Female Total $0 - $47,999 21 31 52 $48,000 - $60,999 17 46 63 $61,000 - $78,199 8 14 22 $78,200 - $98,499 2 6 8 $98,500+ 1 1 2 Total 49 98 147 Status of employees in current position

FTEs

Ongoing

Short-term

contract

Long-term contract

Other (Casual)

Total

Male 38.6 0.4 4.9 0.14 44.04 Female 75.12 2.8 3.45 0.97 82.34 Total 113.72 3.2 8.35 1.11 126.38 Persons

Ongoing

Short-term

contract

Long-term

contract

Other

(Casual)

Total Male 41 1 6 *1 49 Female 84 4 4 *6 98 Total 125 5 10 *7 147 *Figures represent those employees who were paid in the last pay period for the financial year. The average number of casual employees for the year was 15 females and 3 males. Number of executives by gender, classification and status in current position Ongoing Contract

Tenured Contract

Untenured Total

Classification M F M F M F M F Total SAES1 1 1 1 1 2

Leave management Average days leave taken per full time equivalent e mployee Leave type 2008-09 2007-08 2006-07 Sick Leave 9.7 10.8 8.77 Family Carer’s Leave 1.2 1.18 0.82 Miscellaneous Special Leave 0.7 *0.39 *0.49 *Special leave with pay



Workforce Diversity Age Profile

Age bracket

Male

Female

Total

% of Total

15-19 0 0 0 0 20-24 0 0 0 0 25-29 2 2 4 2.72 30-34 1 10 11 7.48 35-39 4 8 12 8.16 40-44 9 9 18 12.24 45-49 8 16 24 16.33 50-54 6 17 23 15.65 55-59 11 25 36 24.49 60-64 5 10 15 10.20 65+ 3 1 4 2.72 Total 49 98 147 100 Note: Provision of the information reported in the following three tables is voluntary; therefore the figures provided may not completely r eflect the diversity of our workforce. Aboriginal and / or Torres Strait Islander employee s Male

0 Female

1 Total

1

% of Agency 0.6

Target 2.0*

* Target from South Australia’s Strategic Plan

Cultural and linguistic diversity Male Female Total % of

Agency Number of employees born overseas 12 16 28 19.05 Number of employees who speak language(s)other than English at home

1

1

2

1.36

Number of employees with ongoing disabilities requi ring workplace adaptation Male Female Total % of

Agency 4 4 8 5.44 Voluntary flexible working arrangements Male Female Total Number of employees using Purchased Leave 0 0 0 Flexitime 40 74 114 Compressed Weeks 2 2 4 Part-time Job Share 0 12 12 Working from Home 0 4 4



Performance management Documented Review of Individual Performance Reviewed within the past 12 months 84% Review older than 12 months 11% Not reviewed 5% Leadership and management training expenditure Total cost % of total

salary expenditure

Training and development Total training and development expenditure 114 540.00 1.23% Total leadership and management development 9 707.00 0.10%

Accredited training packages by classification Classification Number accredited training packages ASO5 2 AS07 1



OCCUPATIONAL HEALTH, SAFETY AND INJURY MANAGEMENT I NFORMATION

State Library of South Australia

2008-09 2007-08 2006-07

1 OHS legislative requirements

Number of notifiable occurrences pursuant to OHS&W Regulations Division 6.6

0 0 0

Number of notifiable injuries pursuant to OHS&W Regulations Division 6.6

0 0 0

Number of notices served pursuant to OHS&W Act s35, s39 and s40

0 0 0

Injury Management legislative requirements

Total number of employees who participated in the rehabilitation program

0 0 2

Total number of employees rehabilitated and reassigned to alternative duties

0 0 0

Total number of employees rehabilitated back to their original work

0 0 2

3 WorkCover Action Limits

Number of open claims as at 30 June 3 7 5

Percentage of workers compensation expenditure over gross annual remuneration

0.295% 0 0

4 Number of claims

Number of new workers compensation claims in the financial year

0 3 2

Number of fatalities 0 0 0

Number of medical treatment only days 0 3 2

Number of lost time injury days 0 2 0

Total number of whole working days lost 0 19 2

5 Cost of workers compensation

Cost of new claims for financial year 0 3 850 2 597

Cost of all claims excluding lump sum payments 27 387.20 4 263 13 849

Amount paid for lump sum payments s42 0 0 19 312

s43, s44 0 0 0

Total amount recovered from external sources (s54) 0 0 9 298

Budget allocation for workers compensation 20 000 20 000 49 000

6 Trends

Injury frequency rate for new lost-time injury/disease for each million hours worked

0 0 0

Most frequent cause (mechanism) of injury 0 Physical Body Stressing

Most expensive cause (mechanism) of injury 0 Physical Body Stressing



HUMAN RESOURCES: Public Library Services as at 30 June 2009 Employee numbers, gender and status Persons FTEs % Males % Males FTEs % Females % Femal es FTE 23 22.5 34.78 35.56 65.22 64.44 Number of persons during the 2008-09 financial year Separated from the agency 6 Recruited to the agency 3 Recruited to the agency and active/paid at June 2009 3 On leave without pay at 30 June 2009 2 Number of employees by salary bracket Salary Bracket Male Female Total $0 - $47 999 3 4 7 $48 000 - $60 999 2 7 9 $61 000 - $78 199 1 2 3 $78 200 - $98 499 1 2 3 $98 500+ 1 0 1 Total 8 15 23 Status of employees in current position FTEs Ongoing Short -term contract Long-term contract Other (Casual) Total Male 6 0 2 0 8 Female 13.5 1 0 0 14.5 Total 19.5 1 2 0 22.5

Persons Ongoing Short -term contract Long-term contract Other (Casual) Total Male 6 0 2 0 8 Female 14 1 0 0 15 Total 20 1 2 0 23 Number of executives by gender, classification and status in current position

Ongoing Contract Tenured Contract Untenured Total SAES1 Male Female Male Female Male Female Male Female

No. executives 1 1 Total 1 1 Leave management Average days leave taken per full time equivalent e mployee Leave type 2008-09 2007-08 2006-07 2005-06 Sick Leave 7.11 6.99 4.83 6.67 Family Carer’s Leave 0.47 1.48 1.16 0.37 Special Leave with Pay 0.34 0.24 0.20 0.20 Workforce Diversity Age Profile Age bracket Male Female Total % of Total 15-19 0 0 0 0 20-24 0 0 0 0 25-29 1 3 4 17.39 30-34 1 0 1 4.35 35-39 0 1 1 4.35 40-44 0 3 3 13.04 45-49 1 1 2 8.7 50-54 2 4 6 26.09 55-59 3 2 5 21.74 60-64 0 1 1 4.35 65+ 0 0 0 0 Total 8 15 23 100.0



Note : Provision of the information reported in the foll owing three tables is voluntary, therefore the figures provided may not completely reflect the div ersity of our workforce.

Aboriginal and/or Torres Strait Islander employees

Male Female Total % of Agency Target*

0 0 0 0% 2.0%

* Target from South Australia’s Strategic Plan

Cultural and linguistic diversity

Male Female Total % of Agency

Number of employees born overseas 3 4 7 30.43 Number of employees who speak language(s)other than English at home 1 0 1 4.34

Number of employees with ongoing disabilities requi ring workplace adaptation Male Female Total % of Agency 0 0 0 Voluntary flexible working arrangements

Number of employees using Male Female Total

Purchased Leave 0 0 0 Flexitime 5 13 18 Compressed Weeks 1 0 1 Part-time Job Share 0 1 1 Working from Home 0 0 0

Performance management plans Documented Review of Individual Performance % total workforce Reviewed within the past 12 months 4.35% Review older than 12 months 69.57%

Not reviewed 26.09% Leadership and management training expenditure

Training and development Total cost % of total sala ry expenditure

Total training and development expenditure $38,379 2.26%

Total leadership and management development $ 5,667 0.335%

Accredited training packages by classification

Classification Number accredited training packages

ASO3 1



OCCUPATIONAL HEALTH, SAFETY AND INJURY MANAGEMENT I NFORMATION


2008-09 2007-08 2006-07

1 OHS legislative requirements

Number of notifiable occurrences pursuant to OHS&W Regulations Division 6.6

0 0 0

Number of notifiable injuries pursuant to OHS&W Regulations Division 6.6

0 0 0

Number of notices served pursuant to OHS&W Act s35, s39 and s40

0 0 0

Injury Management legislative requirements

Total number of employees who participated in the rehabilitation program

0 0 0

Total number of employees rehabilitated and reassigned to alternative duties

0 0 0

Total number of employees rehabilitated back to their original work 0 0 0

3 WorkCover Action Limits

Number of open claims as at 30 June 0 0 0

Percentage of workers compensation expenditure over gross annual remuneration

0 0 0.02%

4 Number of claims

Number of new workers compensation claims in the financial year 1 0 1

Number of fatalities, lost time injuries, medical treatment only (F) 0 0 0

(MTO) 1 0 0

(LTI) 0 0 1

Total number of whole working days lost 0 0 2

5 Cost of workers compensation

Cost of new claims for financial year 102.60 0 489.65

Cost of all claims excluding lump sum payments 102.60 0 1480.65

Amount paid for lump sum payments s42 0 0 1014.87

s43, s44 0 0 0

Total amount recovered from external sources (s54) 0 0 466.46

Budget allocation for workers compensation 4000 4000 2200

6 Trends

Injury frequency rate for new lost-time injury/disease for each million hours worked

0 0 25.47

Most frequent cause (mechanism) of injury Body Stressing

0 Body Stressing

Most expensive cause (mechanism) of injury Body Stressing

0 Body Stressing



FINANCIAL PERFORMANCE INDICATORS Account payment performance As at 30 June 2009

State Library Number of

accounts paid % of total

accounts paid Paid by due date* 2 356 89.6% Paid late and paid < 30 days from due date

242 9.2%

Paid late and paid > 30 days from due date

31 1.2%

Total accounts paid 2 629 100% Public Library Services

Paid by due date* 2 282 97.3% Paid late and paid < 30 days from due date

43 1.8%

Paid late and paid > 30 days from due date

22 0.9%

Total accounts paid 2 347 100% Payments to consultants 2008-09 2007-08 2006-07 Number Value Number Value Number Value State Library: Below $10 000 1 4 850 1 3 820 3 8 193 $10 000 - $50 000 Greater than $50 000 1 56 756 Public Library Services Below $10 000 1 3 120 1 5 250 $10 000 - $50 000 2 27 900 1 37 500 1 19 800 Total 4 35 870 3 46 570 5 $84 749 Overseas travel

Number of employees

Destination Reasons for travel Total cost to agency

State Library 1 USA/Canada

To study best practice and innovation in library management and service delivery at New York Public Library and attend IFLA Conference in Quebec – 2/8/08-18/8/08

$13 193


1 Singapore, Finland, Sweden, Denmark, Holland, Hong Kong

Study tour – Great libraries of the world

$22 669

Total $35 862



LIBRARIES BOARD GRANTS Libraries Board grants The grant program includes four elements: • Materials grant which is provided on a per capital basis to all public libraries • Operating grant which is provided on a per capita basis to all public libraries except School Community libraries • Community information grant which is provided on a per capita basis to all community information services • Annual payment to Community Information Strategies Australia (CISA) to support state-wide Community

Information programs. Program Summary and Funding Allocations 2008-09 2007-08 2006-07 2005-06 2004-05 Metropolitan public libraries 8 896 559 8 628 005 8 386 564 8 222 867 8 083 332 Country public libraries 2 109 537 2 025 089 1 959 548 1 855 824 1 762 112 School/Community libraries 511 706 494 397 480 432 475 578 495 454 Community Information 567 386 548 194 537 000 524 000 511 000 CISA Grant 19 650 19 650 19 650 19 650 19 650

Total funding $12 104 838 $11 715 335 $11 383 194 $ 11 097 919 $10 871 548 Metropolitan Libraries 2008–09

Council Populatio

nAllocation

$Council

Population

Allocation $

Adelaide 85 074 629 761 Norwood, Payneham, St Peters 35 571 248 344Adelaide Hills 39 691 277 109 Onkaparinga 155 919 1 088 573Burnside 43 888 306 410 Playford 73 162 510 792Campbelltown 48 287 337 123 Port Adelaide Enfield 107 970 753 810Charles Sturt 104 464 729 332 Prospect 20 354 142 104Gawler 19 841 138 523 Salisbury 124 825 871 485Holdfast Bay 35 037 244 616 Tea Tree Gully 99 564 695 121Marion 82 229 574 094 Unley 38 104 266 028Mitcham 64 717 451 831 Walkerville 7 286 50 868Mt Barker 28 270 197 370 West Torrens 54 896 383 265 Metropolitan totals

1 269 149

8 896 559

Country Libraries 2008–09

Council Populatio

nAllocation

$Council

Population

Allocation $

Alexandrina 22 026 153 777 Northern Areas Council Barossa Council 22 679 158 336 (Flinders Mobile) 6 393 44 632Berri Barmera Peterborough 1 987 16 818 (Berri) 7 094 49 527 Pt. Augusta 14 215 99 244 (Barmera) 4 278 29 867 Pt. Lincoln 14 298 99 823

Clare/Gilbert Valleys Pt. Pirie City & D.C. & Crystal Brook

17 348 121 117

(Clare) 4 541 31 702 Renmark & Paringa 9 892 69 061 (Saddleworth) 2 259 17 874 Robe 1 457 14 435Copper Coast Roxby Downs 4 800 47 354 (Kadina) 8 567 59 811 Tatiara Grant 8 405 58 680 (Bordertown) 4 808 33 566Kangaroo Island 4 469 44 088 Victor Harbor 12 811 89 442Light 13 160 91 878 Wattle Range Loxton Waikerie (Millicent) 9 875 68 943 (Loxton) 7 426 51 845 Whyalla 22 612 157 868 (Waikerie & Morgan) 6 054 46 849 Woomera 500 7 267



Mallala (Two Wells) 8 360 58 366 Outback Areas Community 1 368 14 131Mount Gambier 24 640 172 028 Anangu Pitjantjatjara 2 199 17 764Murray Bridge 18 595 129 823 Maralinga Tiarutja Community 105 1 222Naracoorte Lucindale Nepabunna Community 66 768 (Naracoorte) 7 085 49 464 Gerard Community 83 967 Yalata Community 103 1 200 Country Totals 294 558 2 109 537 School Community Libraries 2008–09 Council Populatio Allocation Council Populati Allocation Andamooka 600 10 507 Streaky Bay 1 885 10 942Barunga West Leigh Creek 1 200 18 271 (Pt Broughton) 2 622 11 777 Lower Eyre Pen. & Tumby

Bay Ceduna 3 675 15 059 (Cummins) 5 338 21 873Clare/Gilbert Valleys Tumby Bay 1 957 10 921 (Riverton) 2 387 11 642 Mid Murray Council Cleve 1 976 11 027 (Mannum) 3 280 13 440Coober Pedy 3 000 22 534 (Cambrai) 1 044 9 157Coorong (Swan Reach) 1 044 9 157 (Tintinara) 1 342 9 993 (Mt Pleasant) 771 6 762 (Meningie) 1 853 10 757 Naracoorte Lucindale (Tailem Bend) 1 940 10 825 (Lucindale) 1 350 10 052 (Coomandook) 700 6 139 Northern Areas Council Copper Coast (Jamestown DC) 2 187 11 361 (Moonta) 3 671 15 042 Orroroo & Carrieton 954 8 367Elliston Southern Mallee DC (Lock) 1 170 9 969 (Lameroo) 1 191 10 148Flinders Ranges (Pinnaroo) 1 052 9 226 (Hawker) 455 3 990 Tatiara (Quorn) 1 355 10 090 (Keith) 2 368 11 549Franklin Harbour Wakefield Regional (Cowell) 1 337 9 955 (Balaklava) 3 998 16 382Goyder (Snowtown) 2 065 11 105 (Burra) 1 768 10 706 Wattle Range (Hallett) 543 4 763 (Penola) 2 533 11 676 (Eudunda & Robertstown) 1 991 11 110 Yankalilla 4 439 18 189Karoonda East Murray Yorke Peninsula (Karoonda) 839 7 357 (Yorketown) 4 001 16 395 (East Murray) 360 3 157 (Maitland) 2 610 11 723Kimba 1 148 9 782 (Ardrossan) 2 610 11 723Kingston 2 435 11 536 (Minlaton) 2 346 11 442Le Hunte (Wudinna) 1 031 9 042 (Karcultaby) 580 5 086 School Community Totals 89 001 511 706



MORTLOCK FUNDS J.A.T. Mortlock Bequest Members of the Mortlock family have been generous benefactors. Mrs Dorothy Mortlock presented many rare and valuable items through the Friends of the State Library. After her death in 1979 the residue of the estate of her husband Mr John Andrew Tennant Mortlock was left jointly to the University of Adelaide and the Libraries Board of South Australia. The Board’s share amounted to approximately $1.8 million. Income from the bequest since 1981 has funded projects to the value of $9.715 million. In recognition of this generosity, the 1884 building associated with the South Australiana collections was renamed the Mortlock Wing in 2004. 2008-09 2007-08 2006-07 Soundproofing Sound Studios evaluation 4 850 Study Tour – Associate Director PLS 6 246 175th Anniversary celebrations scoping 6 815 Increase access to State Library sound content 6 380 Living Books 8 784 SA Writers Week 10 000 Northern Lights 10 000 Libraries Board regional tour 6 000 175th Anniversary celebrations 42 516 SA Memory – increase access to sound content 10 581 SA Memory – continuing development 8 000 SA Memory –film and video collection 8 450 5 564 SA Memory – high volume digitisation and ocr 12 014 SA Memory – marketing state-wide 12 817 8 421 Improve access to Indigenous collection 4 050 55 368 969 National Treasures exhibition and Extra Extra 40 813 201 907 Hindmarsh site future use review 28 756 Best practice digital object management 3 148 126 237 56 460 Specialist workplace training and assessment 3 800 SA Memory community enabler 7 800 Pilot digitisation of glass negatives 581 3 759 8 664 Migrate unstable microform master copies 517 67 033 Improve access to online maps 2 845 2 760 Increase in-house large format scanning capacity 31 962 Launch of SA Memory 9 159 12 272 Expand contemporary oral history collection 10 879 7 633 Little Big Book Club 50 830 36 800 Ara Irititja Project 22 768 10 300 Friends of the State Library grant 33 550 49 870 45 865 Wireless broadband for Public Libraries 78 125 106 908 Marketing - State Library 429 113 Market research - State Library 450 Staff training 1 759 Total projects funded during financial year 80 507 579 859 632 211 Total project funding to end of financial year 9 7 15 417 9 634 910 9 055 051



Libraries Board

STATEMENT OF COMPREHENSIVE INCOME For the Year Ended 30 June 2009

Note

Number

2009

$’000

2008

$’000

Expenses

Staff benefits 5 10 967 11 377

Supplies and services 7 5 302 6 583

Accommodation and facilities 8 2 156 1 786

Subsidies to public libraries 11 948 11 406

Depreciation and amortisation 9 2 491 1 994

Net loss from disposal of non-current assets 10 171 405

Total expenses 33 035 33 551

Income

Fees and charges 11 770 1 646

Donations 229 84

Council contributions 93 124

Rent and facilities hire 271 237

Resources received free of charge 12 416 499

Interest and investment income

13 581 866

Other 14 237 252

Total income 2 597 3 708

Net cost of providing services 30 438 29 843

Revenues from SA Government from SA Government

Recurrent operating grant 29 046 29 047

Capital grant 6 565

Total revenues from SA Government 29 052 29 612

Net result (1 386) (231)

Other Comprehensive Income

Net increment on asset revaluation - 9 045

Total comprehensive result (1 386) 8 814

Net result and comprehensive result are attributable to the SA Government as owner. The above statement should be read in conjunction with the accompanying notes.



Libraries Board

STATEMENT OF FINANCIAL POSITION As at 30 June 2009

Note

Number

2009

$’000

2008

$’000

Current assets

Cash 27 4 022 3 702

Receivables 16 321 278

Total current assets 4 343 3 980

Non-current assets

Investments 17 6 492 7 228

Property, plant and equipment 18 56 373 58 531

Intangible assets 19 4 9

Research and heritage collections 20 46 013 45 232

Total non-current assets 108 882 111 000

Total assets 113 225 114 980

Current liabilities

Payables 21 680 920


Provisions 23 62 74

Total current liabilities 1 899 2 154

Non-current liabilities

Payables 21 199 196


Provisions 23 177 191

Other 24 10 10

Total non-current liabilities 2 389 2 503

Total liabilities 4 288 4 657

Net assets 108 937 110 323

Equity

Retained earnings 91 797 93 183

Asset revaluation reserve 17 140 17 140

Total equity 108 937 110 323

Total equity is attributable to the SA Government as owner.

Unrecognised contractual commitments 25

Contingent assets and liabilities 26

The above statement should be read in conjunction with the accompanying notes.



Libraries Board

STATEMENT OF CHANGES IN EQUITY For the Year Ended 30 June 2009

Asset

Revaluation Retained

Reserve Earnings Total

$’000 $’000 $’000

Balance at 30 June 2007 8 223 93 286 101 509

Net result for 2007-08 - (231) (231)

Gain on revaluation of land during 2007-08 2 265 - 2 265

Gain on revaluation of buildings during 2007-08 6 780 - 6 780

Derecognition of other assets during 2007-08 (128) 128 -

Total comprehensive result for 2007-08 8 917 (103) 8 814

Balance at 30 June 2008 17 140 93 183 110 323

Net result for 2008-09 - (1 386) (1 386)

Total comprehensive result for 2008-09 - (1 386) (1 386)

Balance at 30 June 2009 17 140 91 797 108 937

Changes in equity are attributable to the SA Government as owner. The above statement should be read in conjunction with the accompanying notes.



Libraries Board

STATEMENT OF CASH FLOWS For the Year Ended 30 June 2009

Note 2009 2008

Number $’000 $’000

Cash flows from operating activities

Cash outflows

Staff benefits (11 098) (11 126)

Supplies and services (5 113) (5 916)

Accommodation and facilities (2 061) (1 897)

Subsidies to public libraries (12 059) (11 521)

Cash used in operations (30 331) (30 460)

Cash inflows

Fees and charges 717 680

Donations 186 46

Council contributions 93 124

Rent and facilities hire 275 258

Interest and investment income 574 673

Other 241 229

Cash generated from operations 2 086 2 010

Cash flows from SA Government

Recurrent operating grant 29 046 29 047

Capital grant 6 565

Cash generated from SA Government 29 052 29 612

Net cash provided by operating activities 27 807 1 162

Cash flows from investing activities

Cash outflows

Purchase of investments (2 977) (589)

Purchase of property, plant and equipment (328) (699)

Purchase of heritage collections (728) (718)

Cash used in investing activities (4 033) (2 006)

Cash inflows

Proceeds from the sale /maturity of investments 3 546 773

Cash generated from investing activities 3 546 773

Net cash used in investing activities (487) (1 233)

Net increase (decrease) in cash 320 (71)

Cash at the beginning of the financial year 3 702 3 773

Cash at the end of the financial year 27 4 022 3 702

The above statement should be read in conjunction with the accompanying notes.



Libraries Board

DISAGGREGATED DISCLOSURES - EXPENSES AND INCOME For the Year Ended 30 June 2009

Provision of State

Library Services

Support of Public

Library Services Total

2009

$’000

2008

$’000

2009

$’000

2008

$’000

2009

$’000

2008

$’000

Expenses

Staff benefits 9 275 9 793 1 692 1 584 10 967 11 377

Supplies and services 2 004 2 922 3 298 3 661 5 302 6 583

Accommodation and facilities 2 017 1 655 139 131 2 156 1 786

Subsidies to public libraries - - 11 948 11 406 11 948 11 406

Depreciation and amortisation 2 217 1 884 274 110 2 491 1 994

Loss from disposal of assets 167 - 4 475 171 475

Total expenses 15 680 16 254 17 355 17 367 33 035 33 621

Income

Fees and charges 753 728 17 918 770 1 646

Donations 229 84 - - 229 84

Council contributions - - 93 124 93 124

Rent and facilities hire 271 237 - - 271 237

Resources received free of charge 383 454 33 45 416 499

Gain on sale of assets - 70 - - - 70

Interest and investment income 462 678 119 188 581 866

Other 147 191 90 61 237 252

Total income 2 245 2 442 352 1 336 2 597 3 778

Net cost of providing services 13 435 13 812 17 003 16 031 30 438 29 843

Revenues from SA Government

Recurrent operating grant 12 187 12 680 16 859 16 367 29 046 29 047

Capital grant 6 565 - - 6 565

Total revenues from SA Government 12 193 13 245 16 859 16 367 29 052 29 612

Net result (1 242) (567) (144) 336 (1 386) (231)

DISAGGREGATED DISCLOSURES - ASSETS AND LIABILITIES As at 30 June 2009

Provision of State

Library Services

Support of Public

Library Services Total

2009 2008 2009 2008 2009 2008

$’000 $’000 $’000 $’000 $’000 $’000

Assets

Assets 109 154 110 443 4 071 4 537 113 225 114 980

Total assets 109 154 110 443 4 071 4 537 113 225 114 980

Liabilities

Liabilities 3 421 3 468 867 1 189 4 288 4 657

Total liabilities 3 421 3 468 867 1 189 4 288 4 657



NOTES TO THE FINANCIAL STATEMENTS

Note 1. Objectives of the Libraries Board

The functions of the Libraries Board (the Board), as prescribed under the Libraries Act 1982, are as follows: • Formulate polices and guidelines for the provision of public library services; • Establish, maintain and expand collections of library materials; • Administer the State Library; • Promote, encourage and assist in the establishment, operation and expansion of public libraries and public library services by

councils and others.

Note 2. Summary of significant accounting policies

2.1 Statement of compliance The financial statements are general purpose financial statements. The accounts have been prepared in accordance with relevant Australian Accounting Standards and Treasurer’s Instructions and Accounting Policy Statements promulgated under the provision of the Public Finance and Audit Act 1987. Except for the amendments to AASB101 Presentation of Financial Statements (September 2007 version) including AASB 2007-8 and AASB 2007-10 (these standards make consequential amendments to other standards as a result of the revised AASB 101), which the Board has early adopted, Australian Accounting Standards and Interpretations that have recently been issued or amended but are not yet effective have not been adopted by the Board for the reporting period ended 30 June 2009. These are outlined in Note 3. 2.2 Basis of preparation

The preparation of the financial statements requires:

- the use of certain accounting estimates and requires management to exercise its judgement in the process of applying the Board’s accounting policies. The areas involving a higher degree of judgement or where assumptions and estimates are significant to the financial statements, these are outlined in the applicable Notes;

- accounting policies are selected and applied in a manner which ensures that the resulting financial information satisfies the concepts of relevance and reliability, thereby ensuring that the substance of the underlying transactions or other events are reported; and

- compliance with Accounting Policy Statements issued pursuant to section 41 of the Public Finance and Audit Act 1987. In the interest of public accountability and transparency the Accounting Policy Statements require the following Note disclosures, which have been included in the financial statements:

a) revenues, expenses, financial assets and liabilities where the counterparty/transaction is with an entity within the SA Government as at reporting date and greater than $100 000 are separately identified and classified according to their nature;

b) expenses incurred as a result of engaging consultants;

c) staff targeted voluntary separation package information;

d) staff whose normal remuneration is $100 000 or more (within $10 000 bandwidths) and the aggregate of the remuneration paid or payable or otherwise made available, directly or indirectly by the entity to those staff; and

e) board/committee member and remuneration information, where a board/committee member is entitled to receive income from membership other than a direct out-of-pocket reimbursement.

The Board’s Statement of Comprehensive Income, Statement of Financial Position and Statement of Changes in Equity have been prepared on an accrual basis and are in accordance with historical cost convention, except for certain assets that were valued in accordance with the applicable valuation policy.

The Statement of Cash Flows has been prepared on a cash basis. The financial statements have been prepared based on a twelve month operating cycle and presented in Australian currency. The accounting policies set out below have been applied in preparing the financial statements for the year ended 30 June 2009 and the comparative information presented for the year ended 30 June 2008. 2.3 Sources of funds The Board’s principal source of funds consists of grants from the State Government. In addition, the Board also receives monies from sales, rent, venue hire, investments, donations, bequests and other receipts, and uses the monies for the achievement of its objectives.



2.4 Income and expenses Income and expenses are recognised in the Board’s Statement of Comprehensive Income when and only when it is probable that the flow of economic benefits to or from the entity will occur and can be reliably measured. Income and expenses have been classified according to their nature and have not been offset unless required or permitted by a specific Accounting Standard, or where offsetting reflects the substance of the transaction or other event. Income from fees and charges is derived from the provision of goods and services to other government agencies and to the public. This income is recognised upon the delivery of the goods or services to customers. Interest income is recognised on a proportional basis taking into account the interest rates applicable to the financial assets. Government grants and Council contributions are recognised as income in the period in which the Board obtains control over the grants and the contributions. Subsidies to Public Libraries Public Library Services receives contributions from Councils to purchase additional materials through the centralised purchasing system. The expenditure for these materials is recorded under Subsidies to Public Libraries in the Statement of Comprehensive Income. The total amount received from Councils for the year was $93 000 ($124 000). Resources received free of charge Resources received free of charge are recorded as income and expenditure in the Statement of Comprehensive Income at their fair value. Under an arrangement with Arts SA and Artlab Australia, divisions of the Department of the Premier and Cabinet, Artlab Australia receives SA Government appropriation to perform conservation services on the Board’s Research and Heritage Collections. The value of this work performed is recognised as resources received free of charge in income and a corresponding amount included as conservation work expenditure in supplies and services (Note 7). Under an arrangement with the Services Division of the Department of the Premier and Cabinet, financial services and human resources are provided free of charge to the Board. The value of these services is recognised as resources received free of charge in income and a corresponding amount included as a business services charge in supplies and services (Note 7). 2.5 Current and non-current classification Assets and liabilities are characterised as either current or non-current in nature. The Board has a clearly identifiable operating cycle of 12 months. Therefore assets and liabilities that will be realised as part of the normal operating cycle will be classified as current assets or current liabilities. All other assets and liabilities are classified as non-current. 2.6 Cash Cash in the Statement of Financial Position includes cash at bank and on hand. For the purposes of the Statement of Cash Flows, cash is defined above. Cash is measured at nominal value. Trust Accounts Public Library Services hold subsidy payments in trust for the Outback Areas Community Development Trust and Aboriginal Lands (Anangu Pitjantjatjara, Maralinga Tjarutja, Nepabunna, Gerard and Yalata). These funds are recorded in the cash balance as at 30 June 2009. The total of these trust accounts is $118 000 ($92 000). 2.7 Receivables Receivables include amounts receivable from trade, prepayments and other accruals.

Trade receivables arise in the normal course of selling goods and services to the public and other government agencies. Trade receivables are generally receivable within 30 days after the issue of an invoice or the goods/services have been provided under a contractual arrangement.

The ability to collect trade receivables is reviewed on an ongoing basis. Debts that are known to be uncollectible are written off when identified. An allowance for doubtful debts is raised when there is objective evidence that the Board will not be able to collect the debt. 2.8 Investments Investments are brought to account at cost in accordance with Accounting Policy Framework IV Financial Asset and Liability Framework APS 2.1.



2.9 Non-current asset acquisition and recognition The cost method of accounting is used for the initial recording of all acquisitions of assets. Cost is determined as the fair value of the assets given the consideration plus costs incidental to the acquisition. Assets donated during the year have been brought to account at fair value. All non-current tangible assets with a value of $5,000 or greater are capitalised. Componentisation of complex assets is only performed when the complex asset’s fair value at the time of acquisition is greater than $5 million for infrastructure assets and $1 million for other assets. 2.10 Valuation of non-current assets All non-current tangible assets are valued at written down current cost (a proxy for fair value); and revaluation of non-current assets or group of assets is only performed when its fair value at the time of acquisition is greater than $1 million and estimated useful life is greater than three years. Land and buildings are re-valued every 3 years, and heritage collections are re-valued every 5 years. Previously, heritage collections were re-valued every 3 years, but in 2008-09 the Board’s Asset Management Policy was revised, and the revaluation period for heritage collections was changed from 3 to 5 years. However, if at any time management considers the carrying amount of an asset materially differs from its fair value, then the asset will be revalued regardless of when the last valuation took place. Non-current tangible assets that are acquired between revaluations are held at cost until the next valuation, where they are revalued to fair value. Any revaluation increment is credited to the asset revaluation reserve, except to the extent that it reverses a revaluation decrement of the same asset class previously recognised as an expense in the Statement of Comprehensive Income, in which case the increase is recognised as income in the Statement of Comprehensive Income. Any revaluation decrement is recognised as an expense in the Statement of Comprehensive Income, except to the extent that it offsets a previous revaluation increase for the same asset class, in which case the decrease is debited directly to the asset revaluation reserve to the extent of the credit balance existing in the revaluation reserve for that asset class. Upon revaluation, the accumulated depreciation has been restated proportionately with the change in gross carrying amount of the asset so that the carrying amount, after revaluation, equals its revalued amount. Upon disposal or derecognition, any revaluation reserve relating to that asset is transferred to retained earnings. Land and buildings An independent valuation of the land and buildings was conducted as at 30 June 2008 by the Australian Valuation Office. The valuation at 30 June 2008 was prepared on a fair value basis. Plant and equipment Plant and equipment including computer equipment and compactus and shelving, on acquisition, has been deemed to be held at fair value. Public Library Services collections The Public Library Services (PLS) collections, consisting of Video and Print Disability collections, were revalued according to fair value methodology as at 30 June 2006 by D Hope, Principal Consultant, Skilmar Systems Pty Ltd. The revaluation was made on the basis of the average cost of items added to the collection during the 2005-06 financial year including the cost of acquisition and then depreciated, based on the age of the item. Items in the Public Library collection are disposed of for no consideration at the end of their useful life to public libraries and similar institutions. On this basis, no residual value is placed on those assets. The Film collection was valued at zero value on the basis that this collection is not being added to, is rarely used and may not be disposed under the terms of its original acquisition. Research and heritage collections The Board’s research and heritage collections were revalued as at 30 June 2006 using the valuation methodology outlined below. The State Library of South Australia appointed Graeme Addicott, Regional Manager of the Australian Valuation Office (AVO) to undertake the valuation of the Library’s collections as at 30 June 2006. The AVO was responsible for the review of valuations undertaken by State Library staff specialists and to perform valuations where external expertise was required. Internal valuations were carried out by staff specialists in their related fields. The valuations were based on knowledge of the particular collections, an understanding of the valuation techniques and the markets that exist for the collection items. The AVO undertook testing and confirmation of internal valuations.



The fair value applied is represented by the quoted market price in an active and liquid market, where available, or is estimated by reference to the best available market evidence of the price such as current market prices for assets that are similar in use, type and condition or the price of the most recent transaction for the same or a similar asset. Where no market exists or market prices materially differ, the fair value is determined with reference to the asset’s market buying price indicated by the replacement cost of the asset’s remaining future economic benefits. Research collections were valued using the linear method of valuation by State Library staff. This method is based on an average cost per volume applied to the size of the collection. This methodology was reviewed and confirmed by the AVO. Selected heritage collections were valued by an external valuer on a market value basis, with significant and unique objects being valued individually. Sampling techniques were used to value other less significant elements of the heritage collection with valuations done by both the State Library staff and the AVO.

Additional external valuations were carried out by the following recognised industry experts:

Rare Books J Burdon Framed Works D Hyles

Research and Heritage collections, which have been valued are the Rare Books and some Named Collections, Maps, Microfilm Serials, Monographs, Electronic Resources, Family History Collections, Periodicals, Newspapers purchased and Mortlock Use Collections. A nil valuation was adopted for a number of unique or irreplaceable heritage collections where there is no applicable replacement or reliable market value, or where the materials have been acquired largely through the legal deposit provisions of the Libraries Act, 1982. The Mortlock South Australiana Collections are recognised at nil value as they have been considered to be unique and not capable of reliable measurement. Collections which were not valued were the Mortlock Archival Collections, Mortlock Published Collections, Mortlock Special Collections and some unpublished Named and Special Collections. 2.11 Impairment of assets All non-current assets are tested for indication of impairment at each reporting date. Where there is an indication of impairment, the recoverable amount is estimated. An amount by which the asset’s carrying amount exceeds the recoverable amount is recorded as an impairment loss. For revalued assets an impairment loss is offset against the asset revaluation reserve. 2.12 Depreciation of non-current assets Depreciation is calculated on a straight-line basis to write off the net cost or revalued amount of each non-current asset over its expected useful life except for land, research and heritage collections, which are not depreciable. Estimates of remaining useful lives are made on a regular basis for all assets, with annual reassessments for major items. The expected useful lives are as follows: Class of Asset Useful Life (Years)

Buildings and Improvements Useful life depends on individual asset item

Plant and Equipment 5 –20

Computer Equipment 3 – 5

Print Disability Collections 8

Compactus and Lifts 30 The research and heritage collections are kept under special conditions to minimise deterioration and they are anticipated to have very long and indeterminate useful lives. No amount for depreciation has been recognised, as their service potential has not, in any material sense, been consumed during the reporting period. The Public Library collection has been depreciated as indicated above. 2.13 Payables Payables include creditors, accrued expenses and staff on-costs. Creditors and accrued expenses represent goods and services provided by other parties during the period that are unpaid at the end of the reporting period. All payables are measured at their nominal amount and are normally settled within 30 days from the date of the invoice or date the invoice is first received. Staff on-costs include superannuation contributions and payroll tax with respect to outstanding liabilities for salaries and wages, long service leave and annual leave.



2.14 Staff benefits These benefits accrue for staff as a result of services provided up to the reporting date that remain unpaid. Long-term staff benefits are measured at present value and short-term benefits are measured at nominal amounts. No provision has been made for sick leave as all sick leave is non-vesting and the average sick leave taken in future years by staff is estimated to be less than the annual entitlement of sick leave.

Salaries, wages and annual leave Liabilities for salaries, wages and annual leave have been recognised as the amount unpaid at the reporting date at remuneration rates current at reporting date. The annual leave liability is expected to be payable within twelve months and is measured at the undiscounted amount expected to be paid. Long Service Leave A liability for long service leave is recognised after a staff member has completed 6.5 years of service. An actuarial assessment of long service leave, undertaken by the Department of Treasury and Finance based on a significant sample of employees throughout the South Australian public sector, determined that the liability measured using the short hand method was not materially different from the liability measured using the present value of expected future payments. This calculation is consistent with the Board’s experience of staff retention and leave taken. On-costs Staff benefit on-costs (payroll tax, workcover and superannuation) are recognised separately under payables. Superannuation Contributions are made by the Board to several superannuation schemes operated by the State Government and private sector. These contributions are treated as an expense when they occur. There is no liability for payments to beneficiaries as they have been assumed by the superannuation schemes. The Department of Treasury and Finance centrally recognises the superannuation liability, for the schemes operated by the State Government, in the whole-of-government financial statements.

2.15 Workers compensation provision A liability has been reported to reflect unsettled workers compensation claims. The workers compensation provision is based on an actuarial assessment performed by the Public Sector Workforce Relations Division of the Department of the Premier and Cabinet. 2.16 Leases The Board has entered into a number of operating lease agreements for accommodation, vehicles and office equipment where the lessors effectively retain all of the risks and benefits incidental to ownership of the items held under the operating leases. Operating lease payments are representative of the pattern of benefits derived from the leased assets and accordingly are charged to the Statement of Comprehensive Income in the periods in which they are incurred. 2.17 Comparative information

The presentation and classification of items in the financial statements are consistent with prior periods except where adjusted to reflect the early adoption of AASB 101 Presentation of Financial Statements and specific revised accounting standards and Accounting Policy Statements.

Comparative figures have been adjusted to conform to changes in presentation in these financial statements where required eg preparation of a single Statement of Comprehensive Income.

The restated comparative amounts do not replace the original financial statements for the preceding period. 2.18 Taxation The Board is not subject to income tax. The Board is liable for payroll tax, fringe benefits tax, goods and services tax (GST) and emergency services levy. Income, expenses and assets are recognised net of the amount of GST except where the amount of GST incurred by the Board as a purchaser is not recoverable from the Australian Taxation Office, in which case the GST is recognised as part of the cost of acquisition of the asset or as part of an item of expense. The net GST receivable/payable to the Australian Taxation Office is not recognised as a receivable/payable in the Statement of Financial Position as the Board is a member of an approved GST group of which Arts SA, a division of the Department of the Premier and Cabinet, is responsible for the remittance and collection of GST. As such, there are no cash flows relating to GST transactions with the Australian Taxation Office in the Statement of Cash Flows. 2.19 State government funding The financial statements are presented under the assumption of ongoing financial support being provided to the Board by the State Government.



2.20 Rounding All amounts in the financial statements have been rounded to the nearest thousand dollars ($’000). 2.21 Insurance The Board has arranged, through SAICORP, a division of the South Australian Government Financing Authority, to insure all major risks of the Board. The excess payable is fixed under this arrangement. 2.22 Unrecognised contractual commitments and contingent assets and liabilities Commitments include those operating, capital and outsourcing commitments arising from contractual or statutory sources and are disclosed at their nominal value. Contingent assets and contingent liabilities are not recognised in the Statement of Financial Position, but are disclosed by way of a Note and, if quantifiable, are measured at nominal value. Unrecognised contractual commitments and contingencies are disclosed net of the amount of GST recoverable from, or payable to the Australian Taxation Office. If GST is not payable to, or recoverable from the Australian Taxation Office, the commitments and contingencies are disclosed on a gross basis.

Note 3. New and revised Accounting Standards

Details of the impact, where significant, on the Board’s financial statements from new and amended Australian Accounting Standards that are applicable for the first time in 2008-09 are detailed below. The Board has early adopted the September 2007 version of AASB 101 Presentation of Financial Statements including AASB 2007-8 and AASB 2007-10 (these standards make consequential amendments to other standards as a result of the revised AASB 101) - this includes the preparation of a single Statement of Comprehensive Income. Issued or amended but not yet effective Except for the amendments to AASB 101 Presentation of Financial Statements, which the Board has early-adopted, the Australian Accounting Standards and Interpretations that have recently been issued or amended but are not yet effective, have not been adopted by the Board for the period ending 30 June 2009. The Board has assessed the impact of the new and amended Standards and Interpretations and considers there will be no impact on the accounting policies or the financial statements of the Board.

Note 4. Activities of the Libraries Board

The identity and purpose of each major activity undertaken by the Board during the year ended 30 June 2009 is summarised below (refer to the Disaggregated Disclosures Schedules – Expenses and Income and Assets and Liabilities). Activity 1 – Provision of State Library Services To provide, through the State Library of South Australia, a comprehensive library and information service for the economic, educational, cultural and social benefit of South Australia and its citizens. Activity 2 – Support of Public Library Services To provide through PLS (Public Library Services) and the distribution of State subsidies, an equitable and responsible provision of resources, support and services to public libraries and community information agencies.

Note 5. Staff benefits

2009 2008 $’000 $’000

Salaries and wages 8 956 9 195 Superannuation 1 044 1 017 Payroll tax 506 553 Annual leave (19) 4 Long service leave 222 366 Board fees 118 85 Other staff related expenses 140 157

Total staff benefits 10 967 11 377



Remuneration of staff The number of staff whose remuneration received or receivable falls within the following bands:

Number of Staff Number of Staff

2009 2008 $100,000 - $109,999 1 - $130,000 - $139,999 - 2 $140,000 - $149,999 2 - $170,000 - $179,999 1 1 Total number of staff 4 3 The table includes all staff who received remuneration of $100 000 or more during the year. Remuneration of staff reflects all costs including salaries and wages, superannuation contributions, fringe benefits tax and other salary sacrifice benefits. The total remuneration received by these staff members for the year was $576 000 ($448 000). Targeted voluntary separation packages (TVSPs) There were no TVSPs paid to staff in 2008-09 or 2007-08.

Note 6. Remuneration of board members

Members that were entitled to receive remuneration for membership during the 2008-09 financial year were: Libraries Board Dr P Goldsworthy Mr P J Myhill Mr G E Coles Mrs J Nitschke Ms H Nichols Ms B S Davidson-Park Mr J Mc Donnell Mrs A Short Mrs F Adler The number of board members whose remuneration received or receivable falls within the following bands: Number of Number of Board Members Board Members 2009 2008 $0 - $9,999 - 2 $10,000 - $19,999 8 8 $20,000 - $29,999 1 -

Total number of board members 9 10 Remuneration of board members reflects all costs of performing board member duties including sitting fees, superannuation contributions, fringe benefits tax and any other salary sacrifice arrangements. The total remuneration received by these board members for the year was $130 000 ($96 000). Amounts paid to a superannuation plan for board members were $11 000 ($8 000). Unless otherwise disclosed, transactions between board members are on conditions no more favourable than those that it is reasonable to expect the entity would have adopted if dealing with the related party at arm’s length in the same circumstances.

Note 7. Supplies and Services

2009 2008 $’000 $’000

Supplies and services provided by entities external to the SA Government Administration expenses 546 540 Preservation activities 116 146 Reference materials 163 124 Conservation 4 7 Consultants’ fees 36 47 Contractors’ fees 94 68 Entertainment 5 4 Communications 1 083 929 Information technology 425 489



Maintenance 148 204 Marketing and promotion 252 261 Materials 37 898 Minor equipment purchases and leasing 167 567 Operating lease expenditure 386 391 P2 Enhancements 152 82 Travel and accommodation 86 72 Projects 18 78 Other 390 365 Total supplies and services – Non SA Government entities 4 108 5 272

Supplies and services provided by entities within the SA Government Administration expenses 50 50 Business services charge 212 306 Artlab conservation 204 194 EDS charges 246 223 Insurance and risk management 162 163 Communications 1 21 Information technology 95 85 Maintenance 137 138 Motor vehicle expenses 34 34 Other 53 97 Total supplies and services – SA Government entities 1 194 1 311

Total supplies and services 5 302 6 583

Payments to consultants The number and dollar amount of consultancies paid/payable that fell within the following bands: 2009 2008 No. $’000 No. $’000 Below $10,000 2 8 2 9 Between $10,000 and $50,000 2 28 1 38 Above $50,000 - - - -

Total paid/payable to the consultants engaged 4 36 3 47

Note 8. Accommodation and Facilities

2009 2008 $’000 $’000

Accommodation and facilities provided by entities external to the SA Government Accommodation 693 526 Facilities 261 258 Security 442 365 Total accommodation and facilities – Non SA Government entities 1 396 1 149

Accommodation and facilities provided by entities within the SA Government Accommodation 226 217 Facilities 533 419 Security 1 1 Total accommodation and facilities – SA Government entities 760 637

Total accommodation and facilities 2 156 1 786

Note 9. Depreciation and amortisation

2009 2008 $’000 $’000 Buildings and improvements 1 835 1 551 Compactus and lifts 77 78 Plant and equipment 151 162 Computer equipment 179 103 Intangibles 5 5 Public library research collections 244 95

Total depreciation and amortisation 2 491 1 994



Note 10. Net loss from the disposal of non-current assets

2009 2008 $’000 $’000

Public library collections Proceeds from disposal - - Net book value of assets disposed (4) (475) Net loss from disposal of plant and equipment (4) (475)

Investments Proceeds from the sale of investments 3 546 760 Net book value of investments (3 713) (690) Net (loss) gain on sale of investments (167) 70 Total assets Total proceeds from disposal 3 546 760 Total net book value of assets disposed (3 717) (1 165)

Total net loss from the disposal of non-current assets (171) (405)

Note 11. Fees and charges

2009 2008 $’000 $’000

Fees and charges received/receivable from entities external to the SA Government Fees for services 36 14 Microfilming services 183 225 Photocopying services 63 102 Other fees and charges 216 104 Total fees and charges – Non SA Government entities 498 445

Fees and charges received/receivable from entities within the SA Government Fees for services 268 291 Recoveries - 893 Other fees and charges 4 17 Total fees and charges – SA Government entities 272 1 201

Total fees and charges 770 1 646

Note 12. Resources received free of charge

2009 2008 $’000 $’000

Resources received free of charge from entities within the SA Government Conservation services 203 193 Business services 213 306

Total resources received free of charge 416 499

Note 13. Interest and investment income

2009 2008 $’000 $’000

Interest from entities within the SA Government 241 347 Investment income from entities external to the SA Government 340 519

Total interest and investment income 581 866



Note 14. Other income

2009 2008 $’000 $’000

Other income received/receivable from entities external to the SA Government Sponsorships - 57 Salary recoups 71 42 Other receipts 135 132 Total other income – Non SA Government entities 206 231

2009 2008 $’000 $’000

Other income received/receivable from entities within the SA Government Salary recoups 29 18 Other receipts 2 3 Total other income – SA Government entities 31 21

Total other income 237 252

Note 15. Auditor’s remuneration

2009 2008 $’000 $’000

Audit fees paid/payable to the Auditor-General’s Department State Library of South Australia 29 27 Support of Public Library Services 10 9

Total audit fees – SA Government entities 39 36 Other services No other services were provided by the Auditor-General’s Department to the Board.

Note 16. Receivables

2009 2008 $’000 $’000 Current Receivables 199 164 Accrued income 122 114 Total receivables 321 278 Receivables from Non SA Government entities Receivables 98 115 Accrued income 110 91 Total receivables - Non SA Government entities 208 206 Receivables from SA Government entities Receivables 102 49 Accrued income 11 23 Total receivable – SA Government entities 113 72

Total receivables 321 278 Interest rate and credit risk

Receivables are raised for all goods and services provided for which payment has not been received. Receivables are normally settled within 30 days. Trade receivables and accrued income are non-interest bearing. It is not anticipated that counterparties will fail to discharge their obligations. The carrying amount of receivables approximates net fair value due to being receivable on demand. In addition, there is no concentration of credit risk.

(a) Maturity analysis of receivables - refer to table 28.3 in Note 28.

(b) Categorisation of financial instruments and risk exposure information - refer to Note 28.



Note 17. Investments

2009 2008 $’000 $’000 Investments with entities other than SAFA: Unit trusts - 3 713 Direct investments 6 492 3 515

Total investments 6 492 7 228

The market value of the direct investments as at 30 June 2009 was $5.633 million ($3.534 million).

Note 18. Property, plant and equipment

2009 2008 $’000 $’000 Land, buildings and improvements Land at valuation 7 900 7 900 Buildings and improvements at valuation 67 418 67 418 Accumulated depreciation (21 932) (20 097) Total land, buildings and improvements 53 386 55 221 Work in progress Work in progress at cost 112 - Total work in progress 112 - Compactus and lifts Compactus and lifts at cost (deemed fair value) 2 322 2 322 Accumulated depreciation (463) (386) Total compactus and lifts 1 859 1 936 Plant and equipment Plant and equipment at cost (deemed fair value) 1 749 1 726 Accumulated depreciation (1 223) (1 085) Total plant and equipment 526 641 Computer equipment Computer equipment at cost (deemed fair value) 809 758 Accumulated depreciation (531) (357) Total computer equipment 278 401 Public library collections Public library collections at valuation 2 224 2 648 Public library collections at cost 295 166 Accumulated depreciation (2 307) (2 482) Total public library collections 212 332

Total property, plant and equipment 56 373 58 531

Valuation of non-current assets The valuation of land, buildings and improvements was performed by the Australian Valuation Office as at 30 June 2008. The valuation of the public library collections was performed by Skilmar Systems Pty Ltd as at 30 June 2006.



RECONCILIATION OF NON-CURRENT ASSETS The following table shows the movement of Non-Current Assets during 2008-09

Land

Buildings and Improvements

Works in Progress

Compactus

and Lifts

Plant and

Equipment

Computer

Equipment

Public

Library Collections

Total

Tangible Assets

Computer Software

Total

Intangible Assets

$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Carrying amount at 1 July 2008

7 900

47 321

-

1 936

641

401

332

58 531

9

9

Additions - - 112 - 36 56 128 332 - - Disposals - - - - - - (4) (4) - -

Depreciation - (1 835) - (77) (151) (179) (244) (2 486) (5) (5) Carrying amount at 30 June 2009 7 900 45 486 112 1 859 526 278 212 56 373 4 4



Note 19. Intangible assets

2009 2008 $’000 $’000 Intangibles Computer software 14 14 Accumulated amortisation (10) (5)

Total intangibles 4 9

Note 20. Research and heritage collections

2009 2008 At

Valuation At Cost Total At

Valuation At Cost Total

$’000 $’000 $’000 $’000 $’000 $’000 Rare books and named collections 19 173 73 19 246 19 173 51 19 224 Maps 1 197 22 1 219 1 197 20 1 217 Mortlock audio-visual 84 25 109 84 11 95 Microfilm serials 1 519 111 1 630 1 519 72 1 591 Monographs 16 609 585 17 194 16 609 393 17 002 Electronic resources 5 560 565 5 340 345 Family history collection 124 10 134 124 8 132 Periodicals 4 125 540 4 665 4 125 383 4 508 Newspapers purchased 781 305 1 086 781 197 978 Mortlock use collections 90 52 142 90 28 118 Private Archives - 23 23 - 22 22

Total Research and Heritage Collections 43 707 2 306 46 013 43 707 1 525 45 232

The valuation of the research and heritage collections was performed by the Australian Valuation Office as at 30 June 2006. Reconciliation of carrying amounts of research and heritage collections

2009 2008 Balance 1

July Additions Balance 30

June Balance 1

July Additions Balance 30

June $’000 $’000 $’000 $’000 $’000 $’000 Rare books and named collections

19 224 22 19 246 19 199 25 19 224

Maps 1 217 1 1 218 1 207 10 1 217 Mortlock audio-visual 95 14 109 90 5 95 Microfilm serials 1 591 39 1 630 1 554 37 1 591 Monographs 17 002 192 17 194 16 791 211 17 002 Electronic resources 345 219 564 197 148 345 Family history collection 132 2 134 128 4 132 Periodicals 4 508 157 4 665 4 326 182 4 508 Newspapers purchased 978 108 1 086 872 106 978 Mortlock use collections 118 24 142 102 16 118 Private Archives 22 3 25 1 21 22 Carrying Amount at 30 June

45 232 781 46 013 44 467 765 45 232

Note 21. Payables

2009 2008 $’000 $’000 Current Creditors and accruals 515 755 Staff on-costs 165 165 Total current payables 680 920

Non-current Staff on-costs 199 196

Total non-current payables 199 196

Total payables 879 1 116



Payables to Non SA Government entities

Creditors and accruals 480 693 Total payables - Non SA Government entities 480 693

Payables to SA Government entities Creditors and accruals 35 62 Staff on-costs 364 361 Total payables - SA Government entities 399 423

Total payables 879 1 116 As a result of an actuarial assessment performed by the Department of Treasury and Finance, the percentage of the proportion of long service leave taken as leave has changed from the 2008 rate 35% to 45% and the average factor for the calculation of employer superannuation on-cost has changed from the 2008 rate 11% to 10.5%. These rates are used in the staff on-cost calculation.

Interest rate and credit risk Creditors and accruals are raised for all amounts billed but unpaid. Sundry creditors are normally settled within 30 days. Staff on-costs are settled when the respective staff benefit that they relate to is discharged. All payables are non-interest bearing. The carrying amount of payables approximates net fair value due to the amounts being payable on demand.

(a) Maturity analysis of payables- refer to table 28.3 in Note 28

(b) Categorisation of financial instruments and risk exposure information- refer to Note 28

Note 22. Staff benefits

2009 2008 $’000 $’000 Current Annual leave 528 561 Long service leave 396 392 Accrued salaries and wages 233 207 Total current staff benefits 1 157 1 160

Non-current Long service leave 2 003 2 106 Total non-current staff benefits 2 003 2 106

Total staff benefits 3 160 3 266

The total current and non-current staff expenses (ie aggregate staff benefits plus related on costs) for 2008-09 are $1.3 million and $2.2 million respectively.

Based on an actuarial assessment performed by the Department of Treasury and Finance, the benchmark for the measurement of the long service leave liability has not changed from the 2008 benchmark (6.5 years).

In addition, the actuarial assessment performed by the Department of Treasury and Finance also revised the salary inflation rate down by 0.5% from the 2008 rate of 4.5%.

Note 23. Provisions

2009 2008 $’000 $’000 Current Provision for workers compensation 62 74 Total current provisions 62 74 Non-current Provision for workers compensation 177 191 Total non-current provisions 177 191

Total provisions 239 265 Carrying amount at the beginning of the period 265 231 (Decrease) Increase in provision recognised (26) 34

Carrying amount at the end of the period 239 265



Note 24. Other non-current liabilities

2009 2008 $’000 $’000 Contract security deposit 10 10

Total other non-current liabilities 10 10

Note 25. Unrecognised contractual commitments

Operating lease commitments Commitments under non-cancellable operating leases at the reporting date not recognised as liabilities in the financial statements, are payable as follows:

2009 2008 $’000 $’000 Not later than one year 61 112 Later than one year and not later than five years 9 107

Total operating lease commitments 70 219 The operating lease commitments comprise: • A non-cancellable property lease with rental payable monthly in advance. A contingent rental provision within the lease

agreement requires the minimum lease payment to be increased by the Consumer Price Index. • Non-cancellable motor vehicle leases, with rental payable monthly in arrears. No contingent rental provisions exist

within the lease agreements and no options exist to renew the leases at the end of their terms. Public libraries commitments Committed orders placed by public libraries through PLS for libraries materials at the reporting date not recognised as liabilities in the financial statements, are payable as follows:

2009 2008 $’000 $’000 Not later than one year 1 574 1 368

Total public libraries commitments 1 574 1 368 Capital commitments There were no capital commitments under contracts for 2008-09 or 2007-08 as at the reporting date. Remuneration commitments Commitments for the payment of salaries and other remuneration under employment contracts in existence at the reporting date but not recognised as liabilities are payable as follows:


Total remuneration commitments 932 1 349 Amounts disclosed include commitments arising from executive and other service contracts. The Board does not offer remuneration contracts greater than five years. Other commitments The Board’s other commitments are for contracts for security and cleaning.


Total other commitments 656 900 Contingent rental provisions within the contracts require the minimum contract payments to be increased by variable operating costs and wage rises. Options exist to renew the contracts for another 12 months.



Note 26. Contingent assets and liabilities

There are no known contingent assets and liabilities as at 30 June 2009.

Note 27. Cash flow reconciliation

Reconciliation of cash For the purposes of the Statement of Cash Flows, cash includes cash on hand and at bank. Cash as at the end of the financial year as shown in the Statement of Cash Flows is reconciled to the items in the Statement of Financial Position as follows: 2009 2008 $’000 $’000 Deposits with Treasurer 4 014 3 694 Cash on hand 8 8

Total cash and cash equivalents 4 022 3 702 Interest rate risk

Cash is recorded at its nominal amount. Interest is calculated based on the average daily balances of the interest bearing funds. The interest bearing funds of the Libraries Board are held in a Section 21 Interest Bearing Deposit Account titled the “Libraries Board”. Deposits with the Treasurer are bearing a floating interest rate between 7.10% and 2.99%. 2009 2008 $’000 $’000

Reconciliation of net cash provided by operating activities to net cost of providing services Net cash provided by operating activities 807 1 162 Less revenues from SA Government (29 052) (29 612) Add (less) non cash items Depreciation of property, plant and equipment (2 486) (1 989) Amortisation of intangibles (5) (5) (Loss) gain on redemption of investments (167) 70 Loss on disposal of plant and equipment (4) (475) Donations of heritage assets 43 39 Changes in assets and liabilities Increase (decrease) in receivables 43 (97) (Decrease) in inventories - (14) Increase in investments - 324 Decrease in payables 250 982 Decrease (increase) in staff benefits 107 (194) Decrease (increase) in provisions 26 (34)

Net cost of providing services (30 438) (29 843)



Note 28. Financial instruments/Financial risk management

Table 28.1 Categorisation of financial instruments Details of the significant accounting policies and methods adopted including the criteria for recognition, the basis of measurement, and the basis on which income and expenses are recognised with respect to each class of financial asset, financial liability and equity instrument are disclosed in Note 2 Summary of Significant Accounting Policies.

Carrying amount

Fair value

Carrying amount

Fair value

2009 2009 2008 2008

Category of financial asset and financial liability

Statement of Financial Position line item

Note

$'000 $'000 $'000 $'000

Financial assets

Cash Cash 27 4 022 4 022 3 702 3 702 Loans and receivables Receivables (1) 16 321 321 278 278 Available for sale financial assets Investments 17 6 492 5 633 7 228 6 986 Financial liabilities

Financial liabilities at cost Payables (1) 21 879 879 1 116 1 116 Other 24 10 10 10 10 (1) Receivable and payable amounts disclosed here exclude amounts relating to statutory receivables and payables. In government, certain rights to receive or pay cash may not be contractual and therefore in these situations, the requirements will not apply. Where rights or obligations have their source in legislation such as levy receivables/payables, tax equivalents, Commonwealth tax, audit receivables/payables etc they would be excluded from the disclosure. The standard defines contract as enforceable by law. All amounts recorded are carried at cost (not materially different from amortised cost) except for staff on costs, which are determined via reference to the staff benefit liability to which they relate. Credit risk Credit risk arises when there is the possibility of the Board’s debtors defaulting on their contractual obligations resulting in financial loss to the Board. The Board measures credit risk on a fair value basis and monitors risk on a regular basis. The Board has minimal concentration of credit risk. The Board has policies and procedures in place to ensure that transactions occur with customers with appropriate credit history. The Board does not engage in high risk hedging for its financial assets. Allowances for impairment of financial assets are calculated on past experience and current and expected changes in client credit rating. Currently the Board does not hold any collateral as security to any of its financial assets. Other than receivables, there is no evidence to indicate that the financial assets are impaired. The following table discloses the ageing of financial assets, past due, including impaired assets past due. Table 28.2 Ageing analysis of financial assets Past due by Overdue for < 30 days Overdue for 30 – 60 days Overdue for > 60 days Total 2009 $’000 $’000 $’000 $’000

Not impaired Receivables 309 1 11 321

2008 Not impaired Receivables 258 19 1 278 The following table discloses the maturity analysis of financial assets and financial liabilities.



Table 28.3 Maturity analysis of financial assets and liabilities Contractual Maturities

Carrying amount < 1 year 1-5 years > 5 years ($’000) ($’000) ($’000) ($’000)

2009

Financial assets Cash 4 022 4 022 - - Receivables 321 321 - - Investments 6 492 - - 6 492Total financial assets 10 835 4 343 - 6 492 Financial liabilities Payables 879 680 199 -Other 10 - - 10Total financial liabilities 889 680 199 10

2008 Financial assets Cash 3 702 3 702 - - Receivables 278 278 - - Investments 7 228 - - 7 228Total financial assets 11 208 3 980 - 7 228 Financial liabilities Payables 1 116 920 196 -Other 10 - - 10Total financial liabilities 1 126 920 196 10

Note 29. Events after balance date

There were no events occurring after balance date.









ACRONYMS ANDP Australian Newspapers Digitisation Program ANPlan Australian Newspaper Preservation Plan BIM Business Information Management CISA Community Information Strategies Australia DPC Department of Premier and Cabinet ECP Environment and Conservation Portfolio ELLIS English Language Learning and Improvement Service ICT Information and Communication Technologies NSLA National and State Libraries Australasia OHS&W Occupational Health Safety and Welfare PLS Public Library Services RFID Radio Frequency Identification Device SLSA State Library of South Australia TBBC The Big Book Club

Documents

LIBRARIES BOARD OF SOUTH AUSTRALIA ANNUAL REPORT 2008 …€¦ · Direction 2 Digitisation Digitisation is a priority. Budget permitting, the goal is to accelerate the planning and