LGMA 2019 Annual Report 2019... · Core Strength 1: Educational and Professional Development GOAL To enhance best-in-class educational and professional development offerings for local

Supporting local government professionals since 1919

2019ANNUAL REPORT

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TABLE OF CONTENTS

PRESIDENT’S MESSAGE 3BOARD OF DIRECTORS 4EXECUTIVE DIRECTOR’S MESSAGE 5STRATEGIC RESULTS 6Education and Professional Development 6Board of Examiners Report 10Professional Networking 12Local Government Resource Materials 13Services for Members 14Membership and Volunteer Development, Engagement and Retention 16

Celebrating the Centennial 17 SUSTAINABLE FINANCIAL MODEL 18CHAPTER REPORTS 20 North Central 20Rocky Mountain 21Lower Mainland 22Thompson Okanagan 23Vancouver Island 24West Kootenay Boundary 25MINUTES OF THE 2019 ANNUAL GENERAL MEETING 26

To be a responsive, innovative and dynamic organization promoting professional excellence for local government professionals in B.C.

LGMA VISION

LGMA is dedicated to supporting excellence in local government by providing high quality, practical training and resources; encouraging the development of professional networking and connections; and facilitating the exchange of ideas and best practices among members

LGMA PURPOSE/MISSION

Professionalism: Supporting and encouraging members to be the best they can beEthical behaviour: Promoting the expectations for ethical conduct as expressed in the Association Code of Ethics and demonstrating honesty and integrity in managementQuality: Committing to the highest quality of professional programs and servicesInclusiveness: Serving the diverse needs of our membership, respecting both size and geographyInnovation: Seeking improvement, applying ingenuity and advancing new ideasAccountability: Being responsive to the needs of members, transparent and resourcefulForward thinking: Scanning and anticipating future trends

LGMA VALUES

OUR ONGOING COMMITMENT TO HELPING MEMBERS LEARN, LEAD, GROW

WE ADAPT to the needs and demands of our members and adjust our programs and services to create value and

respond to the evolving conditions that are impacting their work

WE DELIVERon our core strengths of professional training and

networking

WE ENSUREour program and service

offerings contribute to stable growth for the Association

within a sustainable funding model

The Local Government Management Association of British Columbia (LGMA) is a non-profi t organization dedicated to promoting professional management and leadership excellence in local government.

The LGMA strives to make the B.C. local government manager’s quality of working life more enjoyable and meaningful by providing professional development products and services that help managers do their jobs better, make the right connections, and advance their careers.

Page Title LGMA 3

On behalf of the LGMA Board of Directors, I am pleased to present the 2019 Annual Report to the membership for approval. 2019 was the LGMA’s Centennial year, and in addition to providing diverse education and training options to our members in professional, leadership and technical skills, we were very proud to highlight the amazing history and achievements of the members of the LGMA over the past 100 years.

This report provides an overview of the work of the LGMA over the past year and progress against key strategic metrics. And because 2019 also marked the end of the Association’s fi ve-year Strategic Plan, you will also fi nd a summary of the achievements of the past fi ve years. The key measures of success for 2019 are highlighted, along with a dashboard (red, yellow, green) demonstrating the progress against the strategies and priority actions in each of the core goals set by the Board for 2014-2019. I am pleased to report that we have met or exceeded the majority of our strategic targets in 2019, with only a few actions where progress is under way and challenges are being addressed and alternative strategies being tested.

In addition to the great training and professional development the Association was able to deliver in 2019, a lot of excellent work on the responsible conduct of elected offi cials has been done, collaborating closely with the Ministry of Municipal Affairs and Housing and UBCM. That work also led to the LGMA’s focus in 2019 on our ethical mandate as local government professionals and signifi cant efforts to fi nalize a new Code of Ethics for members.

The highlights of the year without a doubt were the various projects and activities to support the Association’s Centennial year and to celebrate the strength and resiliency of our members. The legacies of our past 100 years were also instrumental in laying the foundations for a new strategic plan in 2020 and developing our vision to sustain the Association for its next 100 years.

It has been my privilege to serve the Association. On behalf of the staff and your Board of Directors, it is my pleasure to present the 2019 Annual Report.

Ron BowlesPresident

President’s Message LGMA 3

President’s Message

”The highlights of the year without a doubt were the various projects and activities to support the Association’s Centennial year and to celebrate the strength and resilience of our members.

4 LGMA Board of Directors

Board of Directors

RON BOWLESPresident

Governance Committee

MARK KOCHPast President


MADELINE McDONALDDirector at Large

Professional Development and

Education Committee

BRYAN TEASDALEWest Kootenay Boundary

Chapter DirectorAudit and Financial

Management Committee

KERI-ANN AUSTINDirector at Large

Professional Development and

Education Committee

CORIE GRIFFITHSDirector at Large

Chair, Professional Development and

Education Committee

KARLA JENSENNorth Central

Chapter DirectorChair, Governance

Committee

MICHAEL DILLABAUGHVancouver Island Chapter Director

Audit and Financial Management Committee

JENNIFER SHAMThompson Okanagan

Chapter DirectorProfessional

Development and Education Committee

CURTIS HELGESENRocky Mountain Chapter Director


The Local Government Management Association of British Columbia is governed by a 13-member Board of Directors. The positions of President, Vice President, Treasurer, and the Directors at Large are elected by the regular membership during the Annual General Meeting held in conjunction with the Annual Conference.

The six Chapter Director positions are elected by the local Chapter members during their respective Annual General Meetings and appointed to the Provincial Board of Directors.

HEATHER NELSON-SMITH

TreasurerChair, Audit and Financial Management Committee

BILL FLITTONVice President


WALLACE MAHLower Mainland Chapter Director


Page Title LGMA 5 Executive Director’s Message LGMA 5

Executive Director’s MessageThis past year has been very successful on a number of fronts, and I am exceptionally proud of the efforts of the LGMA staff, particularly in light of staff vacancies due to Elizabeth Brennan’s retirement, Ryan Hunt’s resignation to take on a great new career role for him in another non-profi t, and the year-end retirement of Janet Hawkins. The team has done an outstanding job of meeting the educational and professional development needs of local government professionals and engaging members in the work and activities of the Association, with improvements in program content across all programs yielding excellent feedback and results.

In addition to a diverse range of educational and professional development training, the team also provided a strong, lasting legacy to commemorate the Association’s 100th anniversary, with many positive activities, interesting communication materials, and historical documentation that will forever be a testament to the growth and strength of the local government profession here in B.C.

At the end of 2019, 90 per cent of the 2014-2019 Strategic Plan targets for education and professional networking have been accomplished, and the efforts undertaken to test new trainers and partnerships with experts from strategically aligned organizations, paired with peer faculty, have added value and expanded the LGMA’s training capacity and technical and leadership skills courses.

A number of signifi cant improvements were also offered this year in alignment with the Strategic Plan priorities for member services, including the successful introduction of a First Time membership category, a partnership with ICMA for more formal mentoring and coaching supports, and the fi nalization of an Executive Coaching service for launch in January 2020. These supports are specifi cally targeted for GenX/Millennial local government professionals.

I know you will join me in recognizing the outstanding work of the LGMA team: Program Managers Ana Fuller and Elizabeth Brennan, Event Coordinator Shannon Gustafsson, Finance Offi cer Randee Platz, Administrative Assistant Janet Hawkins, Communications and Membership Engagement Coordinator Ryan Hunt, and our expert contractors Sonia Santarossa and Allison Habkirk. I want to especially acknowledge our incredible volunteers, partners and sponsors – we simply could not deliver the high-quality training and resources we do without you. Particularly with the additional Centennial activities, we were so fortunate to have volunteer and sponsor support to deliver a fi tting tribute to this amazing Association and its leaders and volunteers from the past 100 years.

A special thank you as well to our LGMA members. It is always great to meet you and hear from you at our events and in your calls and emails with ideas for new training and things we can do to improve our service to you. Thank you also to the Board of Directors for their continued commitment to the strong governance of the Association and their advice, support and guidance.

Nancy TaylorExecutive Director

”At the end of 2019, 90 per cent of the 2014-2019 Strategic Plan targets for education and professional networking have been accomplished.

The 2019 LGMA team (left to right): Allison Habkirk, Ana Fuller, Sonia Santarossa, Ryan Hunt, Randee Platz, Janet Hawkins, Nancy Taylor, Elizabeth Brennan and Shannon Gustafsson

6 LGMA Strategic Results

“Because this forum has a narrower focus and smaller target audience, the content is always relevant and timely.”CAO FORUM PARTICIPANT

Strategic Results for 2019The 2019 Annual Report highlights the work and results of the Association over the past year, the fi nal year in the fi ve-year Strategic Plan (2014-2019), which refl ects the goals and objectives set for the Association by the Board of the LGMA based on feedback and inputs from our members. This year’s Annual Report highlights progress against the goals of the Strategic Plan and a summary of the key metrics achieved in 2019.

Each Core Strength is reviewed, and progress against each strategy is refl ected by the following coding system:

On target In progress Not yet started

Core Strength 1: Educational and Professional Development

GOALTo enhance best-in-class educational and professional development offerings for local government professionals in B.C.

OBJECTIVEProvide relevant high-quality, practical educational and training programs, conferences, workshops and seminars to meet the current and emerging professional development needs of the local government management community

HOW WE MEASURE SUCCESS90% of full course enrolment for every educational program

80% or above program satisfaction with content, materials, speakers, accessibility and value for fees for every educational program

STRATEGIES AND PROGRESS

STRATEGY: Enhance current First Nations programming to strengthen engagement and collaboration within the local government systemDETAILS: Progress has been made in offering a range of cultural and service provision training to strengthen First Nation engagement and relationships, but more effort is required.

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STRATEGY: Increase access to professional development and training through expanded delivery optionsDETAILS: The number of online options have increased substantially, including the addition of online, cohort-based courses in technical skills such as bylaw drafting and report writing. Chapters continue to provide high-quality regional training options.

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STRATEGY: Focus on LGMA’s competitive advantage as the recognized resource for practical, professional training and development for local government in BC DETAILS: Educational training and professional development have focused on a limited number of priority topics with an emphasis on confl ict management, leadership skills and political acumen/elected-staff relations. Technical training has expanded to include both foundational and advanced courses to support the infl ux of new entrants to the profession.

“I was impressed with the quality of the sessions and the relevance of the information shared. There were a lot of take-aways and my resource network was defi nitely expanded.”CORPORATE OFFICERS FORUM PARTICIPANT

“Great speakers, excellent information, very practical - professional development money VERY well spent!”BYLAW DRAFTING WORKSHOP PARTICIPANT

Page Title LGMA 7 Strategic Results LGMA 7

“It is very evident that the course has been well-refi ned over the years. Overall, it was very helpful and insightful into not only the role of an AO but also available tools, and how the AO role can drive application processing.”

MATI STATUTORY APPROVING OFFICER SCHOOL PARTICIPANT

“The value for this conference was excellent. Every year it seems that it is better than the last. Great presenters, great sessions, great opportunities to network. Fantastic!”ANNUAL CONFERENCE PARTICIPANT

SUCCESS INDICATORS FOR 2019

• Administrative Professionals• Annual Conference• Approving Offi cers Workshop• Bylaw Drafting Workshop• Communications Forum • MATI Approving Offi cers • MATI Foundations• Project Management

Workshop

>90%

• Administrative Professionals (88%)• Annual Conference (93%)• Bylaw Drafting Workshop (93%)• CAO Forum (89%)• Communications Forum (100%)• Corporate Offi cer Bootcamp (93%)• Corporate Offi cers Forum (98%)• Leadership Skills Workshops (84%)• MATI Approving Offi cers (100%)• MATI Foundations (100%)• Project Management Workshop (89%)

Excellent or Very Good>80%

Strongly Agree or Agree >80%

90% ENROLLMENT CONTENT / MATERIALS / SPEAKER QUALITY VALUE FOR MONEY

• Administrative Professionals (91%)• Annual Conference (93%)• Approving Offi cers Workshop (85%)• Bylaw Drafting Workshop (100%)• CAO Forum (100%)• Communications Forum (100%)• Corporate Offi cer Bootcamp (97%)• Corporate Offi cers Forum (98%)• Leadership Skills Workshops (84%)• MATI Approving Offi cers (100%)• MATI Foundations (97%)• Project Management Workshop (94%)

LGMA SCHOLARSHIPSBY THE NUMBERS

scholarships were awarded by LGMA in 2019, totaling $33,25026



90% ENROLLMENT• MATI Advanced Communications• MATI Leadership • MATI Managing People• MATI The Successful CAO

ACCREDITED MATI RESULTSThe LGMA and Capilano University partner to offer several advanced MATI programs. These programs can be taken as a credited Capilano University course and as a credit toward the Provincial Board of Examiners’ Certifi cation or can be taken as a non-credit program.

>90%

“Great course, great instruction – thanks! I liked the intensity of the course – there is value in ‘cramming’ it all in. I enjoyed working with a variety of people and changing tables often to meet new people.”MATI ADVANCED COMMUNICATIONS PARTICIPANT

One of the key strategic goals of the Association has been to increase access to professional development and training through expanded delivery options. In 2019, two online courses were offered: report writing and bylaw drafting, fully online, with a maximum of 25 students working together as a cohort on modules that include a live webinar, written assignments, and instructor feedback and coaching for each of the assignments. Additional online courses are being developed for 2020.

ONLINE COURSES

• MATI Advanced Communications (97%)• MATI Leadership (99%)• MATI Managing People (100%)• MATI The Successful CAO (98%)

CONTENT / MATERIALS / SPEAKERS QUALITY

>80%

Excellent or Very Good

“This was a great course. Once I became familiar with how the webinars worked, it was quite enjoyable. I approached drafting the report assignment as I would have at work. The feedback you provided helped me understand where my weaknesses were in my writing and shifted me towards a path of clarity and conciseness.”

WRITING EFFECTIVELY ONLINE COURSE PARTICIPANT

VALUE FOR MONEY• MATI Advanced Communications• MATI Leadership • MATI Managing People• MATI The Successful CAO

100%

Strongly Agree or Agree


7Technical Training

& Workshops

284trained

16Resource Manuals

79sold

6

Courses

229trained

6 Signature Programs

562trained

2Webinars

306trained

2019 PROGRAMS

28programs delivered

1,383trained local government

professionals

TRAINING PARTNERSHIPS

2019 marked the fi rst year following the 2018 election, and the LGMA provided support to the Local Government Leadership Academy to deliver the Newly Elected and Returning Elected Offi cials seminars. LGMA assisted with the design and development of two training seminars in fi ve locations across the province.

Eli Mina provided a comprehensive session on good meeting practices, with practical tools to make council and board meetings orderly, focused, effi cient, and inclusive, while seeking to produce quality outcomes that earn public trust and confi dence. A cadre of experienced emergency management offi cials from Emergency Management BC, CAOs and emergency operations staff from both municipalities and regional districts provided training on elected offi cial responsibilities during the planning and declaration of a local emergency.

LOCAL GOVERNMENT LEADERSHIP ACADEMY

PROJECT MANAGEMENT SKILLS

In partnership with the Project Management Institute of BC, the LGMA offered a one-day workshop for Corporate Offi cers on the fundamentals of project management, including the concepts and processes of how to initiate and manage a project from start to fi nish. Skills and techniques to propose, start, plan, execute, monitor, control and close projects using best practices were highlighted, along with grant proposal writing skills.

LEADERSHIP SKILLS LAB

LGMA members have said they could benefi t from a “refresher” of some of the main communications and leaderships competencies they learn at MATI Advanced Communications, MATI Managing People and MATI Leadership. In 2019, the LGMA tested the concept of a refresher with a one-day intensive Leadership Skills Lab in partnership with the Justice Institute of British Columbia. Led by highly experienced coaches with expertise in confl ict management techniques, the day was structured to provide multiple opportunities to practice strategies for effective interactions in diffi cult and challenging circumstances.

Online courses

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10 LGMA Board of Examiners Report

BOARD OF EXAMINERS REPORTFOR THE PERIOD: APRIL 2019 - MARCH 2020

The Provincial Board of Examiners operates under the Local Government Act and is responsible for awarding certifi cates to local government employees in municipalities, regional districts and improvement districts who meet the standards of qualifi cation in local government administration as prescribed by the Board’s Regulation.

In conjunction with the Union of British Columbia Municipalities, the Board awards scholarship funding to eligible local government employees. The principal goal of the Board is to improve the professional skills of local government employees in British Columbia.

Certifi cation Program

SHAWN GRUNDY, Operations Leadhand, District of Peachland

PATRICIA REAR, Deputy Corporate Offi cer, District of Sooke

HEATHER NELSON-SMITH, Director of Corporate and Development Services, District of Port Hardy

DANIEL DREXLER, Corporate Offi cer, City of Grand Forks

TABITHA GUICHON, Clerk – Typist, City of New Westminster

ERIN JACKSON, Director of Corporate Services, City of Salmon Arm

JANIS KNAUPP, Legislative Services Coordinator, Metro Vancouver Regional District

SHEILA McCUTCHEON, Chief Administrative Offi cer, Village of McBride

THERESSA RACHAO, Leisure Services Administration Coordinator, District of Kitimat

NAVDEEP SIDHU, Assistant Manager, Bylaw Services, City of Abbotsford

ETHAN ANDERSON, Director of Corporate Administration, District of Kitimat

AMANDA WEEKS, Manager of Administrative Services / Corporate Offi cer, City of Parksville

TWELVE (12) CERTIFICATES IN

LOCAL GOVERNMENT SERVICE DELIVERY

Four categories of certifi cation are available – Certifi cate in Local Government Service Delivery, Certifi cate in Local Government Administration, Certifi cate in Local Government Statutory Administration, Certifi cate in Local Government Executive Management – each requiring a level of competency in local government administration and management, services, fi nance, law, policy, and economics, as well as relevant work experience. A Professional Development Endorsement, to encourage a commitment to ongoing learning of CAOs and Deputy CAOs, is also offered to holders of the Certifi cate in Local Government Executive Management.

In 2019-20, fi fteen (15) certifi cates were awarded as follows.

Page Title LGMA 11 Board of Examiners Report LGMA 11

Scholarship ProgramThe scholarship program received a total of ninety (90) applications in the 2019-20 fi scal year.

Respectfully submitted,

Nicola Marotz, Chair

Ron Poole, Member and LGMA Representative

Marie Crawford, Member and UBCM Representative

SCHOLARSHIP TOTAL BREAKDOWN OF MATI COURSES ALL OTHER COURSES*UBCM Commemmorative 70

PADM 204 PADM 205 PADM 207 PADM 208 PADM 30855*

4 5 4 1 3

Jeff McKelvey 16 0 0 0 0 0 16Applications denied 2 0 0 0 0 0 2Applications withdrawn 2 0 0 0 0 0 2Total Applications considered in 2019-20 90

Awards declined 1 0 1 0 0 0 1

15BOE

certifi cates awarded

in 2019-20

BOARD OF EXAMINERS REPORT

90BOE scholarship applications considered in 2019-20

* Some applications include more funding requests for more than one course, therefore the number of courses does not equal the number of applications.

Funding remains at $50,000 from the UBCM Commemorative Scholarship fund and $7,500 from the Jeff McKelvey Scholarship fund.

MELANY HELMER, Chief Administrative Offi cer, District of Fort St. James

CAOIMHE KEHLER, Chief Administrative Offi cer, City of Parksville

TWO (2) CERTIFICATES IN LOCAL GOVERNMENT STATUTORY

ADMINISTRATION

GARRETT SCHIPPER, Manager of Building and Regulatory Enforcement, City of Chilliwack

ONE (1) CERTIFICATE IN LOCAL GOVERNMENT ADMINISTRATION

ACCREDITED MATI RESULTS:NETWORKING OPPORTUNITIES ANDMENTORING CONNECTIONS

• MATI Advanced Communications (100%)• MATI Leadership (100%)• MATI Managing People (100%)• MATI The Successful CAO (100%)


Progress colour coding: On target In progress Not yet started

Core Strength 2: Professional Networking

GOALTo support professionals in the local government sector to make connections and build enduring, mutually benefi cial professional relationships

OBJECTIVES1. Deliver well-organized and recurring

opportunities throughout the province to increase the prospects for local government professionals at all levels to effectively network as a catalyst for personal and professional success

2. Sustain LGMA’s liaison role within the broader local government system to strengthen and leverage sectoral relationships

HOW WE MEASURE SUCCESS80% Excellent/Very Good evaluation feedback on formal networking events

80% Excellent/Very Good evaluation feedback confi rming opportunities were created for mentor connections

“It is diffi cult to separate the value of the sessions from the networking that followed; particularly at this Conference. The participants were engaged during and after sessions and the opportunity to have a tabletop discussion with my peers on the information shared by the presenters was an important value-added exercise.”CORPORATE OFFICER FORUM PARTICIPANT


NETWORKING OPPORTUNITIES

• Administrative Professionals (90%)• Annual Conference (100%)• Approving Offi cers Workshop (85%)• CAO Forum (100%)• Communications Workshop (100%)• Corporate Offi cer Bootcamp (90%)• Corporate Offi cers Forum (98%)• MATI Approving Offi cers (93%)• MATI Foundations (90%)• Project Management Workshop (83%)



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STRATEGY: Leverage dedicated networking opportunities at LGMA events in order to accelerate and sustain the success of the AssociationDETAILS: Networking events have been used to proactively engage Board members, advisory committee members, volunteers and staff to improve awareness of the work of the LGMA. More efforts to engage larger urban local governments are required.

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STRATEGY: Program and dedicate suffi cient time and space at annual professional development events to encourage successful networkingDETAILS: Efforts to expand and encourage networking, particularly for new and fi rst-time attendees, have been very well-received. Early efforts to test e-networking have been popular and can be expanded.

>80%

MENTORING CONNECTIONS


>80%


• CAO Forum (100%)• Communications Workshop (100%)• Corporate Offi cer Bootcamp (100%)• Corporate Offi cers Forum (98%)• MATI Foundations (97%)• MATI Approving Offi cers (100%)

>80%



Core Strength 3: Local Government Resource Materials

GOALTo anticipate current and future professional resource needs in the local government sector

OBJECTIVEDevelop and distribute manuals, publications and other best-practice resource tools to meet the specialized needs of local government professionals in BC

HOW WE MEASURE SUCCESS80% or above level of satisfaction in professional resource materials based on evaluation feedback

100% cost recovery achieved for each resource material produced


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STRATEGY: Develop new professional resources to support emerging program areasDETAILS: New manuals and toolkits were developed:• Effective Fire Administration Manual (2015)• Procurement Toolkit (with GFOA 2017)• Board of Variance Manual (2017)• First Nations Resource Kit (2018)• Corporate Offi cer Handbook (2018)• Elected Offi cials Orientation Toolkit (2018)• Elected-Staff Relationship Resource Kit (2019)

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STRATEGY: Evaluate demand, pricing, and format of publications and resources from the local government professional communityDETAILS: Member preferences for print/electronic delivery of resources now managed through membership datatabase and pricing of manuals refl ects requirements for cost-recovery based on external expertise required to ensure legal and legislative accuracy.

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STRATEGY: Refi ne, update and redevelop manuals and toolkits based on legislative changes, legal rulings and best practicesDETAILS: Key manuals and toolkits have been updated over the past fi ve years to ensure legal and legislative changes: • Human Resource Toolkit (2014)• Records Management Manual (2015 and 2017)• Guide for Approving Offi cers (2015)• Executive Compensation Toolkit (2015 and 2017)• FOIPPA Toolkit (2014 and 2017)• Elections Manual (2017)

16New or updated manuals and toolkits in the last fi ve years

Updated October 9, 2019

In 2019, the LGMA development the Elected-Staff Relationship resource kit, an online source of information and good practices for Chief Administrative Offi cers and senior staff to draw on to support positive, respectful and effective staff-elected relationships.

The Kit focusses on a range of topics that are key to understanding and building strong relationships, along with resources, interviews and tips for talking with elected offi cials.

ELECTED-STAFF RELATIONSHIP RESOURCE KIT



TAPPING INTO MEMBER EXPERTISEIn addition to providing resource materials, the Association has benefi tted from the expertise of a number of our members to support provincial committees reviewing legislation and regulatory frameworks for local government and partner organizations in 2019. Our deepest thanks go to:

PAUL GIPPS, CAO, City of West Kelowna, LGMA representative supporting changes to the Building Regulatory framework and Building Act DAVID TRAWIN, CAO, City of Kamloops, LGMA representative to Fire Chiefs Association of BC BOB LAPHAM, CAO, Capital Regional District, LGMA representative supportive review of the Emergency Program ActKARLA GRAHAM, LGMA representative to Province of BC Technical Advisory Committee for ElectionsSONIA SANTAROSSA, DEBORAH OAKMAN, DON SCHAFFER, LGMA representatives to Province of BC project to update the Procedural Bylaw

Core Strength 4: Services for Members

GOALTo offer member services that deliver a return on their membership investment

OBJECTIVEMake member services available that meet the specialized needs of local government professionals in BC

HOW WE MEASURE SUCCESS10% improvement in satisfaction levels year over year with services over 2013 baseline

50% increased awareness of member services in 2018 over 2013 baseline

STRATEGY AND PROGRESS

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STRATEGY: Deliver valuable membership servicesDETAILS: Member assessment of value continues to be challenging to measure, but efforts have been made to provide new value-added services like First-time membership and the ICMA partnership for Mentoring/Coaching in 2019, and there continues to be strong uptake of services such as the Temporary Employee Database and awards recognition.

The LGMA offers a range of services designed to address the professional needs of our members. These services range from career transition counselling to deal with involuntary termination, to pension consulting services, to the New Zealand overseas exchange program with the Society of Local Government Managers of New Zealand.

Career Transition

Counselling Service

PensionConsulting

Service

OverseasManagerExchangeProgram

Training to support

professionaldevelopment

Networking opportunities

throughout the year

Access toExecutive

CompensionToolkit

Discountedrates on

programs

Executive CoachingServices


62members accessed

the Temporary Assistance Database

24members accessed Pension Consulting

Services

11members accessed

Transition Counselling Services

NEW ZEALAND OVERSEAS EXCHANGE


16members accessed

the Executive Compensation Toolkit

CODE OF ETHICSIn 2019, the Board of Directors of the LGMA approved a new Code of Ethics that took effect January 1, 2020 refl ecting their direction that all members demonstrate the highest standards for ethical conduct and integrity in all public, professional, and personal relationships. The work to complete the Code of Ethics redraft was led by the LGMA Ethics Committee comprised of Patti Bridal (Chair), Paul Murray, Kelly Ridley and Mark Koch.

The Board also directed that all members must complete two verifi able hours of ethics training every two years, and in order to ensure members can easily access training, an on-demand ethics training program was designed with the support of LGMA members John Fortoloczky, Keeva Kehler, Adriana Proton, Diane Kalen-Sukra, Gabryel Joseph, and Alberto De Feo, along with Jerry Berry.

“I was delighted to be selected to participate in the Local Government Management Association (LGMA) 2019 Overseas Manager Exchange Program, in partnership with the New Zealand Society of Local Government Managers (SOLGM). Beyond the obvious opportunity to see such a naturally beautiful part of the world and experience the Kiwi culture, one of the main reasons for my personal desire

to participate in this program was the learning on developing resilient communities and climate change adaptation. Of particular interest was New Zealand’s advancements following the 2011 earthquake in the City of Christchurch. I took away a number of key fi ndings in disaster management, climate change adaptation, and the power of community engagement from my explorations.”RAMIN SEIFI, GENERAL MANAGER, ENGINEERING AND COMMUNITY DEVELOPMENT, TOWNSHIP OF LANGLEY

Young people participating in a climate march while Ramin Seifi was in New Zealand.


200+ volunteers contributed their time to successful programs,

events and resource materials

189 local governments have LGMA members

952 local government professionals are LGMA members

4 First Nation organizations

have LGMA members

16 sponsors contributed $88,500

for professional development


Core Strength 5: Membership and Volunteer Development, Engagement & Retention

GOALTo ensure a sustainable operating model with sound governance and fi scal health that delivers value to a strong membership base

OBJECTIVES1. Sustained membership numbers in the

Association with active members from both urban and rural local governments

2. Greater Association visibility and profi le with local government professionals in BC to promote fi nancial growth and operational sustainability

HOW WE MEASURE SUCCESS100% of local governments have a membership in LGMA by 2019 (100th anniversary)

25% increased non-member awareness of LGMA in 2018 over 2013 baseline

Defi ned member market


2STRATEGY: Improve communications and outreach with membershipDETAILS: Work on engaging new professionals and First Nations requires more effort and volunteer recruitment and recognition needs greater attention.

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STRATEGY: Ensure membership is open and affordable to local government managers who want to joinDETAILS: In 2019 the LGMA introduced a new membership category, First Time membership, to encourage new managers to join. Membership is discounted by 50% and First Time members are given the opportunity to apply the cost of membership against any training program during the year.

3

STRATEGY: Enhance internal operations to support organizational stability and good governanceDETAILS: Policies have been updated, investments have been made in technology and systems to support the membership, staff recruitment has been successful in matching skills with organizational needs, and the Board continues to prioritize governance capacity development.

EXCHANGE QUARTERLYThe LGMA’s quarterly magazine Exchange remains a popular service and method of educating and engaging members.



900 Twitter followers at

end of 2019, up 12% from 2018

MEMBERSHIP ENGAGEMENT

845 LinkedIn followers at

end of 2019, up 49% from 2018

157 Facebook followers at

end of 2019, up 93% from 2018

Celebrating the Centennial2019 marked the 100th anniversary of the LGMA, and it was a full year with many different activities to mark the centennial and to honour and celebrate the work of the thousands of volunteers over the past 100 years who have championed and grown the professionalism of the vocation of local government public service.

Supporting local government professionals since 1919

• 10 DECADES VIDEO PROJECT: Every decade of the LGMA’s history was captured in a series of videos spotlighting the growth of the profession and the key members of the Association over the years who led the way. There were more than 5,000 views of the videos across Facebook, YouTube, and LinkedIn, and the videos provide a legacy of stories for decades to come.

• TREE PLANTING CAMPAIGN: 174 local governments participated in the campaign to plant a tree in honour of the profession in communities across the province. Photos displayed at the 100th Anniversary conference of those tree-planting ceremonies served as a reminder of the hard work and dedication of local government staff to their communities.

• 100,000 HOURS VOLUNTEER CAMPAIGN: More than 15,000 volunteer hours were logged by local government staff over 2019 – hours above and beyond all that they provide to their communities as part of their day-to-day work.

• BC FIRST NATIONS PUBLIC SERVICE SCHOLARSHIP CAMPAIGN: The LGMA raised funds for a new BC First Nations Public Service Scholarship as a lasting legacy from the Centennial year to ensure First Nations administrators have increased access to educational funding.

• SPECIAL CENTENNIAL EDITION OF EXCHANGE: The summer edition of Exchange magazine was a tribute to the people of the LGMA over the past 100 years and was created as a memento and keepsake for all members.

It was a fantastic conference. Excellent sessions and the 100th anniversary tributes were just wonderful. It was clear there was so much thought and attention put into every detail. A really wonderful display of history.ANNUAL CONFERENCE PARTICIPANT

THANK YOU TO OUR CENTENNIAL SPONSORS!

18 LGMA Sustainable Financial Model

Sustainable Financial ModelLocal Government Management Association of BCStatement of Financial Position (Unaudited)

December 31 2019 2018

ASSETS

CurrentCash and cash equivalents $ 1,281,340 $ 1,305,478Cash and cash equivalents – restricted for Chapter Standing Committees 230,454 212,826Investments 233,665 229,639Accounts receivable 64,053 45,576Accounts receivable – Chapter Standing Committees 6,663 1,095Prepaid expenses and deposits 90,294 50,096Prepaid expenses – Chapter Standing Committees 6,499 4,990

1,912,968 1,849,700Property and equipment 151,810 169,103

$ 2,064,778 $ 2,018,803

LIABILITIESCurrent

Accounts payable and accrued liabilities $ 112,016 $ 94,657Accounts payable – Chapter Standing Committee 1,312 1,728Tenant inducements 59,885 68,440Deferred revenue 30,360 75,853Deferred revenue – Chapter Standing Committee 8,750 -

212,323 240,678

Net assetsInternally restricted for Operating 919,735 889,735Internally restricted for Capital purchases 83,000 83,000Internally restricted for Chapter Standing Committees 233,555 217,183Invested in capital assets 91,925 109,218Unrestricted 524,240 478,989

1,852,455 1,778,125Commitment $ 2,064,778 $ 2,018,803

APPROVED ON BEHALF OF THE BOARD:

TREASURERCHAIR, AUDIT AND FINANCE MANAGEMENT COMMITTEE

PRESIDENT

Page Title LGMA 19 Sustainable Financial Model LGMA 19

Sustainable Financial ModelLocal Government Management Association of BCStatement of Operations (Unaudited)

For the year ended December 31 2019 2018

REVENUEAnnual conference $ 288,385 $ 311,481Municipal Administration Training Institute programs (MATI) 668,243 552,776Membership fees 243,462 243,766Advertising 25,635 39,742LGMA100 commemorative activities 17,783 -Investment income 36,312 21,971Professional development 460,357 351,797Job posting revenue 249,158 281,981Manual sales 26,200 183,096Chapter Standing Committees revenue 111,087 100,671

2,126,622 2,087,281

EXPENSESAdministration 533,469 545,673Board of Directors 91,118 62,526Annual conference 306,190 290,005MATI programs 494,922 469,213Membership registration fee 31,433 9,849Newsletter 36,630 48,807Professional development 310,538 295,499Manuals 9,335 40,796Promotions, scholarships, other 26,525 26,577LGMA100 commemorative activities 117,417 60,276Chapter Standing Committees expenses 94,715 85,601

2,052,292 1,934,822

Excess of revenue over expenses – operations 57,958 137,389Excess of expenses over revenue – Chapter Standing Committee operations 16,372 15,070

Excess of revenue over expenses $ 74,330 $ 152,459

These condensed fi nancial statements are derived from the fi nancial statements of the Local Government Management Association of BC for the year ended December 31, 2019, for which a review engagement report was issued on June 17, 2020.

20 LGMA Chapter Reports

Chapter Report: North CentralThe NCLGMA continues to present the goals and objectives for the Chapter moving forward. The provision of local government professional development opportunities continues to be a main objective as emerging issues present themselves. The Chapter values its long-standing relationship with the University of Northern BC and its political science students, which provides the opportunity to raise awareness for local government career opportunities. The Chapter continues to work to raise awareness of the NCLGMA and parent organization LGMA and the benefi ts of membership.

Each year the NCLGMA hosts its annual conference and AGM in April. In 2019 a pre-conference workshop was held on navigating the world of competitive bidding and contract law, which was well-received. The Welcome Reception hosted the delegates at CrossRoads Brewing, a local craft brewery on the Wednesday evening following the pre-conference workshop. The conference keynote was Terry Small, the “Brain Guy”, on “The Leadership Brain”. The sessions included maintaining municipal offi cers’ reputations, unique challenges of northern and remote construction, and digital transformation in the workplace, to name a few. A well-attended banquet was held on the last evening with a presentation on “Struggle with the Juggle” with Dai Manuel and entertainment provided by the local Old Time Fiddlers.

In 2019 the Executive continued with an increase in the number of sessions but a decrease in session length in an effort to touch on a larger variety of topics. The Annual Conference continues to be the key success for the Chapter with the fortune of strong sponsorship funding from a variety of organizations which affords the opportunity to offer current and relevant sessions at a reasonable price.

The NCLGMA Chapter Executive is a well-rounded dedicated group of individuals from all corners of the society’s geographic area. New members continue to provide fresh insight on professional development, while long-term members provide stability through knowledge of the society’s history as well as past practice.

Karla JensenNorth Central Chapter Director

REGIONAL DISTRICT OF FRASER-FORT GEORGE PHOTO

Page Title LGMA 21 Chapter Reports LGMA 21

Greetings to local government colleagues around the province! Rocky Mountain Chapter members hail from the communities of Canal Flats, Cranbrook, Elkford, Fernie, Golden, Invermere, Kimberley, Radium Hot Springs, and Sparwood, along with the Regional District of East Kootenay. We are pleased to share some of the highlights of our activities in 2019.

The continuing mandate of our Chapter is to bring educational opportunities to our members. “Together Towards Tomorrow” was the theme of the 2019 Joint Conference held with the West Kootenay Boundary Chapter. Hosted in the beautiful alpine city of Rossland, the three-day event featured inspiring keynotes by Kimberly Joines, retired Para-World Cup Alpine ski-racer, and Alan Mallory, international speaker and professional development coach in the fi eld of human performance and leadership.

Conference educational sessions focused on what local government leaders can do about rising incivility, ensuring climate resilience, audit-proofi ng capital projects, and advancing their organizations’ shovel-ready projects. Delegates got a deep dive into how local government staff, working together, can effect change for a better future for their communities. And of course, there were plenty of opportunities through the welcome reception, banquet, and the RMLGMA vs WKLGMA Annual Spring Cup Classic to renew old friendships and meet new colleagues!

2019 was the 100th anniversary of the LGMA and an opportunity to celebrate local government contributions to the citizens of British Columbia over the last century. As part of these celebrations, several Chapter member organizations were delighted to contribute photos and memorabilia to the Heritage Showcase at the LGMA Conference in June and to spotlight what is special about our part of the Province.

If you have not already done so, we welcome and invite you to come experience this diverse region. For those who have, we hope you will return soon to visit our unique and colourful communities!

Curtis HelgesenRocky Mountain Chapter Director

Chapter Report: Rocky Mountain

TOURISM KIMBERLEY PHOTO


Chapter Report: Lower MainlandAcknowledging our diverse membership across career stages, communities, and local government experience, our Lower Mainland Chapter Executive continued its focus in 2019 on pursuing excellence in training and networking opportunities that are of broad relevance to all.

One of our key roles as local government managers - and leaders of teams, projects, departments, and functions – is to translate vision into successful outcomes for our communities. With the theme of “Navigating Change”, our Spring Chapter Conference held on April 25th in New Westminster attracted over 60 registrants. This was the largest turnout in several years, and we greatly appreciate the fi nancial support of many sponsor organizations in helping us deliver this valuable learning opportunity.

Designed to better equip attendees to steer their organizations and assist their colleagues through transition, the program included presentations by BC Assessment, the Municipal Finance Authority of BC, a legal update highlighting recent cases of relevance to local government, as well as an inspiring keynote address by Beth Hanishewski on “Resiliency.” The Spring Conference was also a great opportunity to promote the LGMA’s centennial and recognize the dedication and positive change brought about by local government colleagues across the province over the past 100 years.

We also continued with our trend of the last few years of hosting an informal networking event in the fall. “How to Get Plugged In? Navigating and Networking in Local Government”, held in Vancouver on Nov. 14, was an engaging evening featuring some of the best networkers and connectors in local government, and we thank the following panelists for sharing their experience: Juli Haliwell (Village of Anmore), Michelle Hunt (City of Coquitlam), and Shirley Samujh-Dayal (Coast Mountain Bus Company).

Our Chapter believes that networking is vital at each and every stage of career development, and we look forward to hosting ongoing opportunities for members to connect.

Wallace MahLower Mainland Chapter Director

VILLAGE OF ANMORE PHOTO


Chapter Report: Thompson OkanaganWarm greetings to colleagues from across B.C. from the Thompson Okanagan Chapter (TOLGMA)! 2019 was a year of continued evolution for our Chapter, building on past accomplishments and seeking new opportunities for engagement, learning, and growth.

A focus on technology helped our Chapter streamline its internal communications and better engage members and partners. 2019 saw individual TOLGMA membership increase by 33 per cent, along with the addition of 10 more member communities following an active community engagement process. We were fortunate to partner with a new sponsor and saw sponsorship revenue overall increase by 13 per cent. This fi nancial support is vital, and we thank all our sponsors, new and long-standing, for partnering to provide quality training and networking opportunities that are accessible and affordable for local government staff.

“Evolution, Not Revolution” was the theme for TOLGMA’s 2019 Annual Conference and AGM, held over three days in September and hosted in Salmon Arm. With 78 delegates from all over the Thompson Okanagan, the conference enjoyed an 18 per cent increase in attendance over the previous year, along with a more diverse representation from local government departments.

The event kicked off with a preconference workshop through “The Working Mind” program, designed to foster greater awareness and support for mental health in the workplace.

Highlighting innovation and transformation of service delivery, the next two days included sessions on wildfi re management, fi re service delivery, housing needs, and opportunities and considerations around rail trails.

“Change at work is inevitable. Laughing at it is not, but it’s a great way to manage through diffi cult times.” In his memorable and comedic presentation, keynote speaker Paul Huschilt discussed the importance of humour when managing through change and provided strategies to help us face challenges and build resilience. Closing keynote Yvonne Evans shared her secrets of unlocking your inner leader. Delegates left feeling reinvigorated and entertained. Evening socials centered around axe throwing and a murder mystery provided the opportunity for colleagues to reconnect in a fun and casual atmosphere.

On behalf of the TOLGMA executive, our heart-felt thanks to the executive members who completed their terms in 2019: Stephen Banmen (Regional District of North Okanagan), Jody Lewis (City of Kelowna), and Raeleen Manjak (City of Vernon). We warmly welcome and look forward to serving with talented

new members Larissa Fitchett (City of Vernon), Mike Fox (Regional District of North Okanagan), Erin Jackson (City of Salmon Arm), and Dawn Low (City of Revelstoke).

Jennifer ShamThompson Okanagan Chapter Director

TOURISM KELOWNA PHOTO


Chapter Report: Vancouver IslandOn behalf of the Vancouver Island Local Government Management Association Board, I would like to extend our warmest regards and thank our colleagues across the province for their service.

The Vancouver Island Chapter of the Local Government Management Association (VILGMA) held its 2019 Annual Conference at the beautiful Hotel Grand Pacifi c, hosted by the City of Victoria in November. There were excellent speakers, lots of good learning and interactive sessions to support networking. One of the highlights was a session on “Public Engagement” with Jan Enns where she provided a guide to 10 steps for effective planning and consulting with stakeholders. She worked with the attendees in applying these steps through various scenarios.

Attendees benefi ted from a session on the “Coastal Community Social Procurement Initiative” which provided an overview of the evolution of procurement processes and how social values and objectives are now becoming part of government agendas within their projects and procurement processes.

We also had a last minute fi ll in presentation by one of the attendees, Julie Douglas from the City of Campbell River, who provided a great presentation on “Plain Language”, what it is and what it is not, along with examples of how plain language can be more effective in reaching the needs of the audience.

One of the most topical sessions was on “Responsible Government”, a brief overview of the increasingly challenging issue of responsible conduct and the work achieved and anticipated next steps for the Working Group on Responsible Conduct. A session on the “Top 10 Human Resource Legal issues/Challenges” most relevant in the workplace today and recommendations for best management practices around these issues was well-received.

There were also two presentations on “Social/Affordable Housing”, fi rstly looking at the defi nitions of affordable housing including the B.C. context, which provided an overview of the legislated requirement for a housing needs report and discussed the regulatory tools available that local governments can use to action initiatives in support of a community’s housing needs. The second presentation was from BC Housing, CMHC and City of Campbell River describing initiatives taken in Campbell River in partnership with BC Housing and CMHC to address housing needs.

A highlight of the conference was the entertainment after the reception/dinner. We had the highly recommended Nick La Riviere Band, and they certainly did not disappoint.

The 2020 conference location and date is to be determined with planning is on hold due to the current COVID-19 pandemic. As we usually hold the conference later in the year, we will continue to evaluate the situation. If we have a 2020 conference, we would ensure we are following all public health guidelines and would encourage everyone to attend. If we are delayed to 2021, we will miss you in 2020 and look forward to seeing you all again in 2021.

Finally, on behalf of the VILGMA executive I would like to thank all the folks that attended last year’s conference,

encourage members and non-members to attend our next event, date and location to be determined, and thank our conference sponsors for their continued support as it is greatly appreciated.

Michael DillabaughVancouver Island Chapter Director

TOURISM UCLUELET PHOTO


Chapter Report: West Kootenay BoundaryThe West Kootenay Boundary (WKB) Chapter is comprised of local governments in the Regional Districts of Kootenay Boundary (RDKB) and Central Kootenay (RDCK). Collectively, this includes 10 villages, six cities, 16 unincorporated Electoral Areas and one town. There is an overall population of approximately 100,000.

With signifi cant change-over of local government staff in our region throughout the past few years, one of the WKB LGMA’s main objectives in 2019 was to revamp efforts in relation to communication, engagement and volunteerism of our local chapter by targeting both existing and potential new members. We kicked this initiative off leading up to our fi rst event in Rossland in April, where we held our local Joint RM-WKB LGMA Annual Conference – “Together Towards Tomorrow!” An informative conference full of world-class keynote speakers, relevant topics / issues and a friendly atmosphere, our event went off without a hitch. It also had one of the best attendance in recent years. The WKB is also proud to announce that after a few years of playing runner up in our Annual East-West Spring Cup Classic Sporting Event, we returned to our rightful position as Champs by crushing our Rocky Mountain (RM) opponents at the Glenmerry Bowling Alley in convincing fashion. Thanks to everyone who helped to make this overall event a successful one!

At our Chapter’s AGM, we welcomed on some new Executive Members, namely a new President (Sarah Winton), a new Vice President (Theresa Lenardon – previous Chapter Director) and a new Secretary/Treasurer (Steffan Klassen). The new Executive took to their roles quickly, and we continued with further engagement efforts throughout the rest of the year, which resulted in a signifi cant increase in attendance at our Fall Chapter Meeting in Castlegar. There we were fortunate enough to be visited by representatives from BC Housing (Danna Locke, Director Regional Development) and UBCM (Brant Felker, Gas tax Policy & Program Manager). During our annual round-table discussions, the conversation focused on possible future training activities for our membership to attend, a real interest looking to support future regional collaboration initiatives and, most importantly, networking and sharing of ideas between communities.

In 2020, the WKB LGMA Chapter will continue to work on outreach and communications with our members to improve on moving forward with our Chapter goals to promote careers in local government, provide mentorship opportunities and develop partnerships between our communities with

the objectives to increase our membership and offer support and confi dence to our members both personally and professionally.

Bryan TeasdaleWest Kootenay Boundary Chapter Director

CITY OF NELSON PHOTO

26 LGMA AGM Minutes

President, Mark KochVice President, Ron BowlesTreasurer, Heather Nelson-SmithDirector at Large, Madeline McDonaldDirector at Large, Bill FlittonDirector at Large, Corie Griffi ths

Minutes of the 2019 Annual General Meeting

Westin BayshoreVancouver B.C.Wednesday, June 12, 2019

Rocky Mountain Director, Curtis HelgesenThompson Okanagan Director, Raeleen ManjakWest Kootenay Boundary Director, Bryan TeasdaleNorth Central Director, Karla JensenLower Mainland Director, Wallace MahVancouver Island Director, Michael Dillabaugh (for D. Kiedyk)Past President, Patti Bridal

BOARD OF DIRECTORS

IN ATTENDANCE

Ana FullerShannon GustafssonAllison HabkirkJanet Hawkins

Approximately 92

STAFF

MEMBERS

Ryan Hunt Randee PlatzSonia Santarossa (recorder)Nancy Taylor

CALL TO ORDER AND CONFIRMATION OF NOTIFICATION OF THE AGMPresident Mark Koch called the meeting to order at 11:34 a.m.

It was confi rmed that the Notice of the Annual General Meeting had been given in accordance with the Bylaws of the Association sent March 7, 2019.

The President noted that the Annual General Meeting was also being livestreamed.

2018 ANNUAL REPORTNancy Taylor, Executive Director, presented the 2018 Annual Report.

LGMA CODE OF ETHICS REVIEWMark Koch, President, and Patti Bridal, Chair of the Ethics Committee, provided an overview of the changes approved by the LGMA Board of Directors to the Code of Ethics following a year-long review of leading professional practices and consultation with local government professionals.

The Chair acknowledged fellow committee members Kelly Ridley and Paul Murray.

MINUTES OF THE 2018 ANNUAL GENERAL MEETING AS CIRCULATED IN THE ANNUAL REPORTMOVED by Kate O’Connell,Seconded by Kelly Ridley, That the minutes of the 2018 Annual General Meeting held on May 16, 2018 be adopted.

CARRIED

Page Title LGMA 27 AGM Minutes LGMA 27

PRESIDENT’S REPORTMOVED by Doug Holmes, Seconded by Don Schaffer, That the President’s Report be adopted as circulated in the 2018 Annual Report.

CARRIED

FINANCIAL STATEMENTSMOVED by Valla Tinney, Seconded by Cathy Cowan, That the 2018 Financial Statements be adopted as circulated in the 2018 Annual Report.

MOVED by Al Radke,Seconded by Daniel Sailland, That BDO be approved as the auditor for the 2019 fi scal year.

CARRIED

REPORTS OF BOARD OF EXAMINERS AND CHAPTER DIRECTORSMOVED by Kate O’Connell, Seconded by Keri-Ann Austin, That the reports of the Board of Examiners and Chapter Directors as circulated in the 2018 Annual Report be adopted.

CARRIED

ADOPTION OF THE 2018 ANNUAL REPORTMOVED by Deborah Sargent,Seconded by Don Schaffer, That the 2018 Annual Report be adopted as presented.

CARRIED

NOMINATING COMMITTEE REPORTPast President Patti Bridal presented the Nominations Report on behalf of the Governance Committee.

The Chair of LGMA Nominations was pleased to nominate the following individuals for consideration as members of the Board of Directors for the Local Government Management Association of BC for the 2019/2020 year under the Bylaws of the Association:

President RON BOWLES, General Manager, Community Development, City of Campbell River* Vice President BILL FLITTON, Director, Legislative Services/City Clerk, City of Abbotsford*Treasurer HEATHER NELSON-SMITH, Director of Corporate and Development Services, District of Port Hardy*Director at Large MADELINE MCDONALD, Chief Administrative Offi cer, Village of Harrison Hot Springs*Director at Large KERI-ANN AUSTIN, Director, Corporate Administration, District of Coldstream*

* As there were no further nominations from the fl oor, these positions were fi lled by acclamation.

MUNICIPAL PENSION PLAN UPDATEDiana Lokken, the LGMA representative to BC’s Municipal Pension Board of Trustees, provided an update on Municipal Pension Plan.

ADJOURNMENTMOVED by Heather Avison,Seconded by Terri Williamson, That the meeting be adjourned at 12:23 p.m.

CARRIED

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Documents

LGMA 2019 Annual Report 2019... · Core Strength 1: Educational and Professional Development GOAL To enhance best-in-class educational and professional development offerings for local