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© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona 2011–2012 Continuity Insights Conference Leveraging the Cloud To Manage Business Resiliency Risks & Improve Business Performance Greg Bell, Principal, Advisory KPMG LLP April, 2012

Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

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Page 1: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

2011–2012 Continuity Insights Conference

Leveraging the Cloud To Manage Business Resiliency Risks & Improve Business Performance Greg Bell, Principal, Advisory KPMG LLP April, 2012

Page 2: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 1

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Contents

Trends

Statistics

Cloud DR Service Marketplace

Integration

Services Options

Examples

Innovation Enablement

Page 3: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 2

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Trends in Cloud BC/DR

Companies are reevaluating their DR plans for the virtual and cloud environments

Leaders are using the Cloud to improve business performance, not just cut costs.

Moving to the Cloud helps a business cut costs, but it also creates opportunities.

• Benefits:

Affordability.

Accelerates recovery time

• Concerns:

Security

Cloud is in fact one of the most disruptive forces in business in 20 years

Page 4: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 3

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Statistics on Cloud Computing

Source Hosting.Com 2011

Resiliency is still one of the three most common factors driving investment in cloud computing

62% Cost

53 % BC-DR (Resiliency)

44% Flexibility

Obstacles to cloud computing

40% Security of the shared environment

20% Integration with existing infrastructure

15% Performance

Preference of a hybrid cloud 86% of large companies prefer a

hybrid cloud

Security concerns for cloud computing 55% Preventing data loss of leakage 45% Meeting regulatory requirements 42% Preventing outages

Planned and in-progress cloud services 36 % Database hosting 33% Application hosting 32% Disaster recovery 29% Web hosting 28% Load balancing

Page 5: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 4

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Cloud DR Service Marketplace

Service Description Example Service Providers

Storage as-a Service Service provider provides storage in the cloud through integration with the clients own backup or replication solution.

Amazon S3 EMC Atmos Iron Mountain Cloud Recovery Nirvanix Symantec Protection Network

Backup as-a Service

Client data is backed up over the internet to the service provider. The client endpoint - may have the service provider’s agents or an appliance to facilitate backup.

EMC Mozy Pro IBM BCRS Iron Mountain Connected Iron Mountain Live Vault i365 SunGard Secure2Disk Symantec Protection Network

DR as-a Service (virtual recovery)

Client servers and data are backed up over the internet via end point agents or appliances.

CA Instant Recovery On Demand I365 SunGard Virtual Server Replication

Application continuity as - a Service

Service providers supports the backup and recovery of a specific application for the client, typically e-mail

Dell Message One Iron Mountain Total Email

Management Suite

Source: “How The Cloud Will Transform Disaster Recovery Services” - Forrester

Page 6: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 5

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Integrating Cloud into an Organization’s DR Plan

Page 7: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 6

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Cloud Recovery Services Options

Organization Size

Cloud Disaster Recovery Options

Storage as a Service Backup as a Service DR as a Service Application as Service

Large Off-site backup and archiving of data

End user desktops Departmental Share

Drives Remote office

Application and File servers

Physical or virtual recovery of critical applications running on x86 platforms

Critical applications (e-Mail, CRM, Payroll) which do not provide a competitive edge to the business

Medium Organization may decide based on need

End user desktops Departmental Share

Drives Remote office

Application and File servers

Physical or virtual recovery of critical applications running on x86 platforms

Critical applications (e-Mail, CRM, Payroll) which do not provide a competitive edge to the business

Small Organization may decide based on need

End user desktops Departmental Share

Drives Remote office

Application and File servers

Physical or virtual recovery of critical applications running on x86 platforms

Critical applications (e-Mail, CRM, Payroll) which do not provide a competitive edge to the business

Illustrative use cases of the Cloud Recovery Services options across organization sizes.

Page 8: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 7

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Illustrative Example of a Cloud Based Recovery Solution

Page 9: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 8

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Cloud: A Game Changer Looking for Business Leadership

Cloud virtualizes IT—but it transforms business.

The Cloud conversation usually starts with IT. The problem is, it often ends there, too. It’s easy to focus on how moving to the Cloud

helps a business cut costs, but it also creates opportunities. Cloud is in fact one of the most disruptive

forces in business in 20 years.

The question is, how can you transform your business to take advantage of this fundamental disruption?

Page 10: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 9

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Impact of Cloud on Business Operations

Adopting cloud has a big impact on IT, but it doesn’t stop there. Critical business operations are also affected. Organizations need an enterprise-

wide approach that takes in the cross-functional effects of cloud

Your approach may vary, depending on your cloud service model, your deployment model, and the maturity of existing business and IT processes

Lessons learned from outsourcing apply in the cloud

As Cloud Service Providers (CSPs) practices evolve and mature, enterprise processes need to keep pace with the changing landscape.

Financial Management and Tax

Security and Privacy

Operational

Regulatory and Compliance

Vendor Management

Data & Technology

Business Operations

Page 11: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 10

April 16-18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Not Just Cheaper, Better, Faster—Cloud Enables Innovation

The Cloud has already changed how you work and with whom you compete.

By virtualizing processes, the Cloud creates new opportunities and business models.

By shattering barriers to entry, the Cloud creates new competition. It gives “two- guys-in-a-garage” the scalability and infrastructure access of an established player.

Being in the Cloud is quickly shifting from a competitive advantage to an operational necessity.

Page 12: Leveraging the Cloud To Manage Business Resiliency Risks ...€¦ · Preference of a hybrid cloud . 86% of large companies prefer a hybrid cloud . 55% Preventing data loss of leakage

© 2012 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Printed in the U.S.A.

The KPMG name, logo and “cutting through complexity” are registered trademarks or trademarks of KPMG International.

All information provided is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act upon such information without appropriate professional advice after a thorough examination of the particular situation.

Thank you Presented by

Greg Bell

Principal

[email protected]