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Assessors in Development Guidance Document – Version 1
Level 3 Award in Assessing Competence in the Work Environment
Guidance Document for Assessors in Development
V4 June 2019
2
Contents 2. Contents
3. Level 3 Award Introduction 4. Unit 1: Understanding the Principles and Practices of Assessment 5. Unit 1: Flowchart 6. Unit 1: Cross Mapping against Learning Outcomes 7. Assessor Report Guidance 9. Assessor Report Assessment Form 10. Professional Discussion 12. Unit 1: Portfolio Evidence Record Sheet 16. Unit 1: Learning Outcomes and Assessment Criteria 23. Unit 2: Assess Occupational Competence in the Work Environment 25. Unit 2: Flowchart 26. Unit 2: Cross Mapping against Learning Outcomes 27. Assessment Methods 30. Assessment Development Plan Blank 31. Assessment Plan Legend 33. Assessment Development plan Example 36. Standardisation Activity Form 37. Unit 2: Portfolio Evidence Record Sheets 40. Unit 2: Learning Outcomes and Assessment Criteria 45. Assessor CPD 46. Assessor CPD Learning Log Example 47. Assessor CPD Learning Log Blank
3
Introduction Level 3 Award in Assessing Competence in the Work Environment This guidance document has been produced to assist you in developing your skills and knowledge as an assessor and achieve the Level 3 Award in Assessing Competence in the Work Environment. By using the guidance in this document and working alongside your aligned assessor the timescale for completion of this award is nine months. The award is appropriate for you if your role involves:
Assessing learners against agreed standards of competence, such as National Occupational Standards or NVQ’s, using a range of assessment methods;
Making assessment decisions based upon a learner’s performance;
Providing learners with feedback on their performance; and
Contributing to the internal quality assurance processes. Therefore, the award is suitable for personnel who are line managers (for operational personnel, this is usually a minimum role of Watch Manager). The award will develop your skills and knowledge in the following areas:
Understanding the Assessment Strategy and the requirements of assessment;
Planning assessments and developing learning plans with learners (and the other people involved);
Assisting learners to meet the required standards of this guidance documents, the service and the National Occupational Standards.
Monitoring and reviewing the learner's initial level of competence and constructively identifying what they need to do to achieve their objectives;
Supporting learners with different needs;
Utilising a range of methods to assess and using different types of evidence to give an overall assessment of competence;
Making and recording assessment decisions;
Providing learners with constructive feedback on their performance;
Reviewing the learner’s progress throughout the assessment process;
Involving workplace supervisors and other teachers or trainers to ensure holistic, supportive and cost effective assessment processes take place.
Completion of this award and management of your collated evidence:
Once you have been nominated for this award the Accredited Centre team in OTG will allocate an assessor and Internal Quality Assurer (IQA) to oversee your development and completion of the syllabus.
The Accredited Centre Team can help to allocate you to people who are in development and require assessing should there be no suitable opportunities in your own workplace.
Evidence of your completed work and assessments should be collated in a file following the format laid out in this guidance document.
An email of your progress to date with copies of completed work attached should be sent to the Accredited Centre so that a central database can be maintained of all the assessors in development.
The Accredited Centre Policy is essential reading prior to undertaking this award. You may also find it useful to read the Guidance Document on Pillar Six of the Assessment Strategy. This can be found on EDocs document 1372.
4
Unit 1: Understanding the Principles and Practices of Assessment
Unit Aim
The aim of this unit is to assess the learning and development practitioner’s knowledge and understanding
of the principles and practices of assessment. Practitioner means anyone with a learning and development
responsibility as the whole or part of their role.
Unit Introduction
This is a knowledge-based unit which gives learners an understanding of the principles and requirements for different types of assessment methods. This understanding will help learners make assessment judgments using evidence of knowledge, skills, understanding and occupational competence. Evidence needs to be current, reliable, sufficient, authentic and valid and will be assessed using this criteria. By having a better understanding of the function of assessment, it is possible for learners to review the strengths and weaknesses of different types of assessment methods. This will enable those in assessor roles to plan assessment for different learners, acknowledging different needs and contexts. It also identifies the need to involve the Learners themselves, in the assessment process. This ensures that Learners feel actively involved in the assessment process and then it becomes a natural extension of their learning. By understanding the principles behind a holistic approach to assessment, the best possible use can be made of a range of possible evidence opportunities. Assessors need to be able to make assessment decisions that are fair and based on appropriate assessment criteria. They must also provide appropriate feedback to the learner along with information that will provide valid, reliable and current data relating to learners’ achievements. An assessor should be aware of the need to collect, collate and record assessment decisions in a way that is clear, concise and accurate – making use of technology where appropriate. This should be seen as a way to contribute to the quality assurance process in order to meet legal, equality and good practice requirements in relation to assessment.
Evidence Requirements
Complete the e-learning modules, and aligned assessments; ‘Workplace Assessments’ and ‘Quality Assurance of the Assessment Process’ (these are for knowledge acquisition; it may be of assistance to make notes whilst undertaking these modules to assist in the report writing task); Note in order to maintain CPD these modules need to be done on an annual basis.
Research and draft a report that considers legislative considerations, assessment concepts and principles and assessment practice (as per Rep052: Assessor Responsibilities Report guidance on page 7);
Take part in a professional discussion with a competent assessor.
An e-learning certificate demonstrating the successful completion of the e-learning modules will be deemed sufficient evidence for the first task. On the next pages you will find guidance on completing the second task, the form that will be used to mark the report in the second task, and the agenda for the professional discussion with the competent assessor.
5
Unit 1
Complete E Learning Modules "Workplace
Assessments" and "Quality Assurance of the Assessment
Process"
Complete Asssessor Responsibilities Report
Take part in a professional discussion with your aligned
assessor
Ensure that the Accredited Centre team is updated
when each of the above is completed
6
Level 3 Award in Assessing Competence in the Work Environment
Cross Mapping against Learning Outcomes
Unit 1
Unit 1
Element/Ass Criteria
Report Professional Discussion
E Learning
1.1 *
E le
arn
ing p
rovid
es k
now
ledg
e a
cqu
isitio
n f
or
asse
ssors
in
deve
lopm
ent o
n th
e L
eve
l 3
Aw
ard
.
1.2 *
1.3 *
1.4 *
2.1 *
3.1 *
3.2 *
3.3 *
3.4 *
3.5 *
4.1 *
4.2 *
4.3 *
4.4 *
5.1 *
5.2 *
6.1 *
6.2 *
6.3 *
7.1 *
7.2 *
8.1 *
8.2 *
8.3 *
8.4 *
Complete E Learning Modules- Workplace Assessments and Quality Assurance of the
Assessment Process
The Report and Professional Discussion Will Confirm Understanding of Learning from these
Modules
7
Rep052: Assessor Responsibilities Report Guidance (See Report Assessment Form and Unit Amplification sheets
prior to completing the report)
The report should demonstrate a general overview of the Service’s Assessment Strategy and the basic principles that underpin the seven pillars that it encompasses. It should also establish the importance of assessing people within their work environment to ensure the competence and safety of those being assessed and follow the guidance in the Accredited Centre Policy.
Your written report should fulfil the evidence requirements of Unit 1 (1.1, 1.2, 1.3, 1.4, 2.1, 3.1,
3.2, 3.3, 3.4, 3.5, 6.1, 6.2, 8.1 and 8.3) as shown below.
Explain the function of assessment in learning and development including measurement and
recording of achievement, identification of individual learner needs, formative/summative
assessment, assessment against standards and performance/assessment criteria, monitoring
development, evidencing performance, review/benchmarking, development of best practice
and contribution to quality assurance (1.1)
Define the key concepts and principles of assessment including, who is it for/why do we do
it/how do we do it ie. learner, assessor, IQA, organisation. Assessment as part of the
learning/training cycle, role maps, NOS, performance criteria against standards, formative and
summative assessments etc. (1.2)
Explain the responsibilities of the Assessor including responsibilities to the learner, to the IQA
to the organisation and awarding body. Practical responsibilities e.g. planning, managing and
delivering assessment, maintaining the integrity of the qualification (1.3)
Identify the regulations and requirements relevant to assessment in own area of practice
including, awarding body, equality and diversity, H&S, data protection, confidentiality during
assessment and recording assessment decisions, plagiarism standardisation and quality
assurance of assessment. (1.4)
Compare the strengths and limitations of a range of assessment methods with reference to the
needs of individual learners including, assessment methods for performance, skills and
knowledge. (2.1)
Summarise key factors to consider when planning assessments including, regulations,
standards, timings, resources, range of methods to meet student needs, eg. observation,
reports/written work, professional discussion, Q &A, product evidence, witness testimony,
APL/naturally occurring evidence/holistic approach. (3.1)
Evaluate the benefits of using a holistic approach to assessment including cost and time
effectiveness, motivation and involvement from learner, naturally occurring evidence, work
based opportunities, one piece of evidence for many learning outcomes. (3.2)
Explain how to plan a holistic approach to assessment including, range of assessment
requirements and opportunities, comprehensive approach, student needs, logical progression,
naturally occurring evidence, evidence appropriate to number of learning outcomes. (3.3)
Summarise the types of risks that may be involved in assessment in own area of responsibility
including, organisational risk, opportunities for assessment, assessment experience, practical
risks including H & S, equality, timing, availability, motivation, fairness. (3.4)
8
Explain how to minimise risks through the planning process including clear criteria for
assessment, standardisation of planning, selecting appropriate range of assessment methods,
revisit induction form i.e. H & S, equality, timing, record keeping. (3.5)
Evaluate the importance of quality assurance in the assessment process including, ensuring
organisation, occupational and awarding body requirements are met, consistency from
learners and assessors, comprehensive approach, standardisation, CPD for quality
improvement, feedback. Is the evidence reliable/authentic/valid/current and sufficient. (6.1)
Summarise quality assurance and standardisation procedures in own area of work including, what standardisation practices we have in place and why they are important to quality assurance including compliance with assessment policies and procedures of organisation and awarding body. Standardisation meetings, sharing good practice, observation of peers, shadowing, feedback, responsibilities of IQA to the process (6.2)
Explain legal issues, policies and procedures relevant to assessment, including those for
confidentiality, health, safety and welfare including, organisational policies and procedures,
awarding body requirements, NOS, confidentiality, data protection, H & S, inclusion and
equality. (8.1)
Evaluate requirements for equality and diversity and where appropriate bilingualism in relation
to assessment including, inequality and discrimination and their impact on individuals,
legislation, organisational/employment regulations, codes of practice, flexibility in approach to
planning of assessment and IQA, providing additional resources where appropriate, need for
special arrangements, appropriate assessment methods. (8.3)
Summary This area of the report should provide a final paragraph(s) which pulls together all areas of the report and demonstrates the learner’s appreciation of assessment methods, practices and policies and provide a bibliography of resources and sources of information used for the report.
9
Report Assessment Form
Rep052: Assessor Responsibilities Report
Assessor in Development:………………….……… Competent Assessor:…………………..……..
Standards Achieved? ()
1.1 Did the learner explain the functions of assessment in learning and
development?
1.2 Does the report define the key concepts and principles of assessment?
1.3 Does the learner clearly explain the responsibilities of the assessor?
1.4 Does the report identify the regulations and requirements relevant to
assessment in their own area of practice?
2.1 Does the learner compare the strengths and limitations of a range of
assessment methods with reference to the needs of individual learners?
3.1 Does he report summarise the key factors to consider when planning
assessment?
3.2 Does the report identify and evaluate the benefits of using a holistic
approach to assessment?
3.3 Does the report explain how to plan a holistic approach to assessment?
3.4 Does the learner summarise the types of risks that may be involved in
assessment in their own area of responsibility?
3.5 Does the report explain how to minimise risks through the planning
process?
6.1 Does the report evaluate the importance of quality assurance in the
assessment process?
6.2 Does the report summarise quality assurance and standardisation
procedures in own area of practice?
8.1 Does the report explain legal issues, policies and procedures relevant to
assessment, including those for confidentiality, health, safety and welfare?
8.3 Does the learner evaluate requirements for equality and diversity and,
where appropriate, bilingualism in relation to assessment?
Feedback
Competent Assessor sign:……………………………………… Date:…………………………………...
10
Professional Discussion
Level 3 Award in Assessing Competence in the Work Environment
Date of Professional Discussion ………………….. Location ………………………….. Leading Professional Discussion: Assessor ………………….. Assessor in Development …………………………………….. Key Areas of Discussion to be captured: Unit 1: Understanding the Principles and Practices of Assessment First Part of the Professional Discussion: 4.1 Explain the importance of involving the learner and others in the assessment process Notes.... 4.2 Summarise types of information that should be made available to learners and others
involved in the assessment process Notes.... 4.3 Explain how peer and self-assessment can be used effectively to promote learner
involvement and personal responsibility in the assessment of learning Notes.... 4.4 Explain how assessment arrangements can be adapted to meet the needs of individual
learners Notes.... 5.1 Explain how to judge whether evidence is: sufficient, authentic, current Notes.... 5.2 Explain how to ensure that assessment decisions are: made against specified criteria, valid,
reliable, and fair Notes....
11
Second Part of the Professional Discussion: 6.3 Summarise the procedures to follow when there are disputes concerning assessment in own
area of practice Notes....
7.1 Explain the importance of following procedures for the management of information relating to assessment
Notes.... 7.2 Explain how feedback and questioning contribute to the assessment process Notes.... 8.2 Explain the contribution that technology can make to the assessment process Notes.... 8.4 Explain the value of reflective practice and continuing professional development in the assessment process Notes.... Assessor Comments/Summary of Discussion (to include feedback to Assessor in Development): Assessor signature Date
12
Unit 1 Portfolio Evidence Record Sheets These should be printed out, completed by the assessor in development, stored in their portfolio and presented as evidence for their award.
Learning outcomes Assessment criteria Portfolio reference Date
1 Understand the
principles and
requirements of
assessment
1.1 Explain the function of assessment in
learning and development
1.2 Define the key concepts and principles of
assessment
1.3 Explain the responsibilities of the
assessor
1.4 Identify the regulations and requirements
relevant to assessment in own area of
practice
2 Understand
different types of
assessment
method
2.1 Compare the strengths and limitations of a
range of assessment methods
with reference to the needs of
individual learners
3 Understand how to
plan assessment
3.1 Summarise key factors to consider
when planning assessment
3.2 Evaluate the benefits of using a
holistic approach to assessment
3.3 Explain how to plan a holistic
approach to assessment
13
Learning outcomes Assessment criteria Portfolio reference Date
3.4 Summarise the types of risks that may
be involved in assessment in own area
of responsibility
3.5 Explain how to minimise risks through
the planning process
4 Understand how to
involve learners
and others in
assessment
4.1 Explain the importance of involving
the learner and others in the
assessment process
4.2 Summarise types of information that
should be made available to learners
and others involved in the assessment
process
4.3 Explain how peer and self-assessment
can be used effectively to promote
learner involvement and personal
responsibility in the assessment of
learning
4.4 Explain how assessment arrangements
can be adapted to meet the needs of
individual learners
5 Understand how to
make assessment
decisions
5.1 Explain how to judge whether
evidence is:
Sufficient
Authentic
Current
14
Learning outcomes Assessment criteria Portfolio reference Date
5.2 Explain how to ensure that
assessment decisions are:
made against specified criteria
valid
reliable
fair
6 Understand quality
assurance of the
assessment
process
6.1 Evaluate the importance of quality
assurance in the assessment process
6.2 Summarise quality assurance and
standardisation procedures in own area
of practice
6.3 Summarise the procedures to follow when
there are disputes concerning assessment
in own area of practice
7 Understand how to
manage information
relating to
assessment
7.1 Explain the importance of following
procedures for the management of
information relating to assessment
7.2 Explain how feedback and questioning
contribute to the assessment process
15
Learning outcomes Assessment criteria Portfolio reference Date
8 Understand the
legal and good
practice
requirements in
relation to
assessment
8.1 Explain legal issues, policies and
procedures relevant to assessment,
including those for confidentiality, health,
safety and welfare.
8.2 Explain the contribution that
technology can make to the
assessment process
8.3 Evaluate requirements for equality and
diversity and, where appropriate,
bilingualism in relation to assessment
8.4 Explain the value of reflective practice and
continuing professional development in the
assessment process
Learner name: Date:
Learner signature: Date:
Assessor signature: Date:
Internal verifier signature
(if verified)
Date:
16
Unit 1 Learning outcomes, assessment criteria and unit amplification
To pass this unit, the learner needs to demonstrate that they can meet all the learning outcomes for the unit. The assessment criteria determine the standard
required to achieve the unit. The Unit Amplification explains the range of skills, knowledge and understanding which need to be demonstrated by the assessor in
development in order to be deemed a competent, objective and effective assessor.
Learning outcomes Assessment criteria Unit amplification
1 Understand the
principles and
requirements of
assessment
1.1 Explain the function of
assessment in learning and
development
□ Functions, e.g. measurement and recording of achievement, identification of
individual student needs, formative or summative assessment, fit for purpose,
assessment against standards and performance/assessment criteria,
monitoring development, evidence for performance
review/targets/benchmarking, contributing to
Quality assurance, development of best practice.
1.2 Define the key concepts and
principles of assessment
□ Purpose, e.g. who is it for – learner, trainer, assessor, organisation,
employer? Assessment as part of the learning or training cycle, e.g. to
recognise prior learning, to identify specific assessment requirements;
assessment of specific learning domains, e.g. Bandler and Grinder’s
psychomotor/cognitive/affective–skills, knowledge or understanding.
1.3 Explain the responsibilities of the
assessor
□ Range of responsibilities, e.g. to the student, the employer, the organisation,
occupational standards, awarding organisation; practical responsibilities, e.g.
planning, managing and delivering assessment; maintaining the integrity of
the qualification; student- centred assessment
1.4 Identify the regulations and
requirements relevant to
assessment in own area of
practice
□ Regulatory bodies of standards, e.g. Ofqual, Sector Skills Councils, awarding
organisations, Institute for Learning; other regulations, e.g. health and safety,
equality and diversity/disability act, data protection, safeguarding students
during assessment; recording/tracking and logging assessment decisions,
communicating decisions with students, standardisation, moderation and quality
assurance of assessment.
17
Learning outcomes Assessment criteria Unit amplification
2 Understand
different types of
assessment
method
2.1 Compare the strengths and
limitations of a range of
assessment methods with
reference to the needs of
individual learners
□ Range of assessment methods for performance-based assessment of skills or
knowledge-based assessment of understanding, individual or group
assessment; fit for purpose, e.g. student needs, context; measures of
achievement, e.g. performance criteria, assessment criteria, levels standards;
practical limitations, e.g. numbers involved, range, opportunity, reliability, time
constraints, resources, staffing.
3 Understand how to
plan assessment
3.1 Summarise key factors to
consider when planning
assessment
□ Formal, e.g. addressing regulations or standards, student, employer, business
needs; timing of assessment, e.g. initial/pre-course, formative, summative,
recognising prior learning; range of methods/activities to meet student needs,
e.g. observation, performance evidence, discussion, witness/student
statement, tests, multiple-choice questions, written activity, reflective journal,
verbal questioning; naturally occurring evidence; specific needs.
3.2 Evaluate the benefits of using a
holistic approach to assessment
□ Benefits, e.g. cost and time effectiveness, motivational for students, e.g.
promoting student responsibility and student involvement, use of naturally
occurring evidence, experiential learning, linking different aspects of learning
through assessment, transference of skills, work- based opportunities,
rationalising collection of assessment evidence, meeting number of learning
outcomes/assessment criteria, linked knowledge-based and performance-
based assessment opportunities.
3.3 Explain how to plan a holistic
approach to assessment
□ Range of assessment requirements and opportunities, e.g. comprehensive
approach, logical progression and sequencing, related to specific context,
student needs, preferences, workplace– opportunities to use linkages
particularly between knowledge and understanding to skills requirements,
naturally occurring evidence, appropriate assessment opportunities,
evidence appropriate to number of learning outcomes/assessment criteria.
18
Learning outcomes Assessment criteria Unit amplification
3.4 Summarise the types of risks that
may be involved in assessment in
own area of responsibility
□ Organisational risks, e.g. organisational culture, appropriate opportunities for
assessment, staff occupational or assessment experience; practical risks, e.g.
health and safety, equality and diversity, data protection, specific occupational
risks, student-based risks, e.g. occupational competence, responsibility,
motivation; assessment risks, e.g. timing, range, sufficiency, bias, fairness.
3.5 Explain how to minimise risks
through the planning process
□ Clear criteria for assessment, e.g. identifying/addressing specific
requirements, standardisation of planning, negotiating with student; selecting
appropriate range of assessment methods appropriate to context to generate
the required evidence; safeguarding students,
E.g. planning for health and safety, equality and diversity, negotiating with
students, appropriate timing of assessment, clear recording, tracking, and
logging of assessment decisions.
4 Understand how to
involve learners and
others in assessment
4.1 Explain the importance of involving
the learner and others in the
assessment process
□ Recognising needs, e.g. initial assessment, learning/training needs
analysis, recognising current level of knowledge, understanding, skills and
experiences; negotiating learning e.g. targets, goals, objectives for
assessment, self-assessment, ‘bite-size chunks’, meaningful, relevant,
motivation, engagement, involvement, individual responsibility; involvement
with others e.g. organisation, colleagues, employers, peers, witnesses.
4.2 Summarise types of information that
should be made available to learners
and others involved in the
assessment process
□ Standards and criteria against which they will be assessed, e.g. awarding
organisation requirements, occupational standards, other specific
requirements; assessment plan, e.g. specific criteria they will be assessed
against, timing, venue, methods, expected outcomes, opportunities for
feedback, benefits of assessment, appeals procedure; requirements of the
student, e.g. preparation, specific needs, activity, evidence required,
assessment decisions.
19
Learning outcomes Assessment criteria Unit amplification
4.3 Explain how peer- and self-
assessment can be used effectively
to promote learner involvement and
personal responsibility in the
assessment of learning
□ Peer feedback, e.g. formal or informal, witness statements, peer observations,
feedback, working collaboratively, sharing goals, targets, giving and receiving
feedback, awareness of risks of appearing challenging or confrontational; formal
or informal self- assessment, e.g. SAR (Self-Assessment Review), initial
assessment, current knowledge, understanding, skills, occupational
competence, SWOT (strengths, weaknesses, opportunities and threats),
reflection, identifying targets, target setting, action planning.
4.4 Explain how assessment
arrangements can be adapted to
meet the needs of individual learners.
□ Negotiating assessment needs with individual students, e.g. identifying
specific learning/assessment needs, range of assessment methods, activities
to meet different student/context/needs, alternative assessment activities
where appropriate, repeating assessment to provide opportunity for
experiential learning, use of alternative assessor, learning support, discussion
to supplement primary evidence; recording evidence of assessment to suit
student needs, e.g. digital recording, audio/visual, scribe.
5 Understand how to
make assessment
decisions
5.1 Explain how to judge whether
evidence is:
sufficient
authentic
current
□ Understanding rules of evidence, e.g. meeting outcomes and objectives
identified in assessment plan, evidence is coherent, accessible, realistic,
relevant, attributable, achieved within time constraints; credible and
compatible with learning programmed and required assessment outcomes,
context, adhering to organisation, industry, awarding body and government
requirements and standards.
20
Learning outcomes Assessment criteria Unit amplification
5.2 Explain how to ensure that
assessment decisions are:
made against specified
criteria
valid
reliable
fair
□ Range of evidence, e.g. clearly identified, current, appropriate criteria, valid
currency, level, attributable; reliable and can be repeated or learning
transferred; assessment decisions are fair, e.g. without bias and relate to the
identified criteria, complying with organisation and/or industry, awarding body
and government requirements, addressing specific student needs.
6 Understand quality
assurance of the
assessment
process
6.1 Evaluate the importance of
quality assurance in the
assessment process
□ Ensuring organisation, occupational, awarding organisation and government
requirements are meeting standardisation, quality assurance of practice,
consistency across learners, assessors, contexts, units; comprehensive
approach to assessment at all stages–preparation, planning process,
assessment outcomes i.e. product; benchmarking and measures of
achievement; identifying development and continuing professional
development needs for quality improvement.
6.2 Summarise quality assurance and
standardisation procedures in own
area of practice
□ Organisation assessment policies and procedures, e.g. complying with Sector
Skills Council, National Occupational Standards requirements; team, assessor
standardisation, e.g. observations of practice, standardisation meetings,
sharing good practice, observation of peers, work shadowing, feedback,
comparisons of process and product; internal/external quality assurance
reviews, evaluation procedures
6.3 Summarise the procedures to
follow when there are disputes
concerning assessment in own
area of practice
□ Organisation policies and procedures, e.g. clearly written appeals and
grievance procedures, accessible systems for appeals, e.g. documents for
appeals, appropriate staffing for management of appeals, confidentiality, non-
discriminatory policy, application in practice, recording of outcomes, clear paper
trail
21
Learning outcomes Assessment criteria Unit amplification
7 Understand how to
manage information
relating to
assessment
7.1 Explain the importance of
following procedures for the
management of information
relating to assessment
□ Policies for management of assessment evidence, e.g. portfolios, assessment
records, observation records, physical evidence, student and witness
statements; management of assessment records, e.g. storage and retrieval,
confidentiality, data protection, use of technology; sharing information with
relevant parties e.g. students, other assessors, employer, colleagues,
organisation, regulations covering sharing information, e.g. Ofqual, awarding
organisation, Sector Skills Council, data protection
7.2 Explain how feedback and
questioning contribute to the
assessment process
□ Supporting range of evidence; confirming learning, e.g. knowledge,
understanding, skills, reward, motivation, linking learning of product and
process, transferability of learning, identifying further learning requirements,
target setting and action planning, recording distance travelled, value-added,
progression; corroboration of assessor decision-making process, judgement;
identifying specific needs or need for support
8 Understand the
legal and good
practice
requirements in
relation to
assessment
8.1 Explain legal issues, policies and
procedures relevant to assessment,
including those for confidentiality,
health, safety
and welfare
□ Organisation policies and procedures, e.g. associated with Ofqual, awarding
organisation requirements, Sector Skills Council/National Occupational
Standards, specific requirements, e.g. confidentiality, health, safety and
welfare, inclusion, equality and diversity; staff development needs e.g.
standardisation, sharing good practice, work- shadowing, peer observation, in-
service training, cascading training, continuing professional development.
8.2 Explain the contribution that
technology can make to the
assessment process
□ Appropriate technology, e.g. initial assessments, online testing, recording of
evidence including audio or visual, submission of assignments electronically,
electronic feedback to learners, emailing feedback, discussion forums, web-
based learning, including distance or blended learning, issues of authenticity;
technology for recording and storing assessment evidence, e.g. software,
awarding organisation online provision, students managing own electronic
records; security
22
Learning outcomes Assessment criteria Unit amplification
8.3 Evaluate requirements for equality
and diversity and, where
appropriate, bilingualism in relation
to assessment
□ Forms of inequality and discrimination and their impact on individuals, the
relevant legislation, employment regulations and policies and codes of
practice relevant to the promotion of equality and valuing of diversity, e.g.
visual/auditory impairment, physical disability, bilingualism; flexibility in
approach to planning of assessment and quality assurance, e.g. negotiating
timing, context, providing additional resources where appropriate,
recognising additional support needs, alternative approaches, evidence
8.4 Explain the value of reflective
practice and continuing professional
development in the assessment
process
□ Reflective practice, e.g. self-assessment, SWOT analysis (strengths,
weaknesses, opportunities, threats or barriers), realistic targets for own
development, using feedback from students, colleagues, managers, external
evaluators, other individuals and professionals, self and team reviews,
observation reports, outcome from appraisal, monitoring and modifications,
updating knowledge, occupational expertise, skills and self-confidence,
modifications to assessment plans, developing technologies to extend and
enhance assessment process, contributing to curriculum development.
23
Unit 2: Assess Occupational Competence in the Work Environment
Unit Aim
The aim of this unit is to assess a learning and development practitioner’s performance in carrying out
assessments of occupational competence in a work environment.
Unit Introduction
This unit gives learners the opportunity to implement the principles of good practice that support the planning
of assessment, i.e. that is fit-for-purpose, appropriate to a specific context, addresses specific learners’ needs
through a range of methods and meets the required standards.
This unit addresses the need to record achievements and maintain records of occupational competence, its
outcomes and learner progress following appropriate policies, procedures and legislation. The evidence of
the assessment needs to be shared with appropriate others, for example, colleagues and employers, whilst
maintaining confidentiality. Good practice in assessment needs to be demonstrated through the maintenance
of learner records so that further needs for training, assessment and progression can be identified.
A review of the assessment of occupational competence in the workplace should be used to evaluate the
currency, expertise and competence of own practice to identify opportunities to maintain occupational
standards and CPD..
Evidence Requirements
Write four assessment plans; these must adhere to the following conditions:
i. There must be at least two different learners, having different levels of occupational
competence or individual needs;
ii. Two of the assessments (summative) must encompass a whole unit of National Occupational
Standards (as per the learner’s relevant guidance document);
iii. Two of the assessments (formative) must be ‘workplace assessments’ (assessments of
individual activities, such as a building construction presentation, pitching the 13.5m ladder,
demonstrating correct procedures for different scenarios etc);
iv. Each plan will prescribe when, where and exactly how the assessment will take place;
v. A range of assessment methods must be used, including direct observation, witness
testimony, examination of product evidence, and a question and answer session. This does
not mean that each assessment method must be used in each of the plans, but instead that
each assessment method must be in at least one of the plans;
vi. Whichever assessment method is used, you must supply supporting evidence (please see the
‘Assessment Methods’ section on page 27)
vii. The learner and the assessor in development must agree the plan. They do this by each
signing in the relevant section prior to the assessment taking place.
viii. Before signing, the assessor in development must ensure that they review the contents of the
Induction and Declaration with the learner – the learner should not sign unless this has been
done; and
ix. The assessor in development must ensure that the counter signatory policy is followed.
Conduct the four planned assessments using the agreed methods to enable a fair and reliable
assessment decision to be made regarding the learner’s performance. A competent assessor will
provide you, as an assessor in development, with an Assessment Development Plan prior to an
24
assessment taking place and they will provide you with feedback on all four assessments. Your
aligned IQA will observe at least one of these assessments.
Using the outcomes of the assessments make four assessment decisions and record the
methodology that supports these judgements;
Provide relevant feedback in an appropriate manner to the learners on their performance. It is essential that assessors use the feedback process in a constructive, supportive way. As far as possible, feedback should be:
i. Honest; ii. Specific; iii. Accurate; iv. Factual; and v. Evidenced.
Feedback should be something the learner can understand, accept and do something about.
i. Use clear, concise and understandable language; ii. Emphasise the positive; iii. Be specific – give examples; iv. Avoid sweeping statements including ‘all’, ‘never’, ‘always’; v. Focus on behaviour rather than the person; vi. Be descriptive rather than judgemental; vii. Make clear and specific suggestions about what can be done; viii. Deal with things that can be changed; ix. Consider the motives for giving feedback; and x. Own the feedback – use ‘I’ statements.
The learner should then be provided with some guidance on the ‘next steps’ in the process as part of
a review of their progress to date. All of the feedback and the review need to be captured in the
‘Feedback/Review’ section of the plan.
Submit one of the assessments (including all documentation) to a standardisation activity with the
aligned Internal Quality Assurer. Review another assessor’s documentation and provide feedback.
Evidence required for this award will include a Standardisation Activity Form for your assessment and
another for the documentation you have reviewed (therefore, 2 Standardisation Activity Forms).
25
Unit 2
Write four assessment plans for at least two different
learners
Two of these assessments must encompass a whole unit
of National Occupational Standards
Two of these assessments should be workplace
assessments
Utilise a range of assessment methods including; direct
observation, witness testimony, product evidence
and question and answer
Prior to any assessment taking place the learner and assessor in development must agree on
the plan and on what assessment methods are
being used
Before the agreed development plan is signed off the assessor in development should review the contents of the Induction and Declaration
with the learner
Conduct the four planned assessments using the agreed methods to enable a fair and reliable assessment decision
The aligned competent assessor will provide feedback to the assessor in development
on all four assessments
The aligned IQA will observe at least one of the planned
assessments
Using the outcomes of the assessments the assessor in development will make four assessment decisions and
record their decisions
The assessor in development will provide feedback to the
learner. This feedback should be honest, specific, accurate,
factual and evidenced
This feedback should be something the learner can understand, accept and do
something about
The assessor in development should provide the learner
some guidance on the "next steps" in their development
process
Submit one of these assessments, along with all
documentation, to a standardisation activity with the
aligned IQA
Complete a standardisation activity on another assessors documentation and provide
relevant feedback
26
Level 3 Award in Assessing Competence in the Work Environment
Cross Mapping against Learning Outcomes
Unit 2
Element Assessment Plan Assessment Feedback Std Activity
1.1 *
1.2 *
1.3 *
1.4 *
2.1 *
2.2 *
2.3 *
2.4 *
3.1 *
3.2 *
3.3 *
4.1 *
4.2 * * *
4.3 *
4.4 *
27
Assessment Methods Observations Observation is the most effective method of assessment and therefore assessors should seek to observe the learner on as many occasions as possible. For each of the Observations listed in the guidance document there is a specific Observation Record which must be used to assess the learner. Witness Testimony It is not always possible or appropriate for the assessor to make a judgement of the learner’s performance, and in these cases witness testimony should be utilised. Examples might include at an operational incident where a Firefighter has worn Breathing Apparatus inside a building; the assessor would be on the outside of the building and therefore unable to observe the learner, but the learner’s Breathing Apparatus partner (who will be a competent wearer) would be ideally placed to make a judgement. An example of a completed Witness Testimony can be found further on in this section of the guidance document. Reports Reports are a good way of learners researching a subject and demonstrating their knowledge and understanding. Where a specific number of words are required, this should be taken as a minimum length (there is no maximum). For each of the reports listed in the guidance documents there is a specific Report Guidance form and a Report Assessment Form (which must be used to assess the learner’s report). Further guidance on reports can be found by clicking on the “Reports” section of the Workplace Assessment section of the intranet under the role map or award you are working towards. Product Evidence Product evidence is, very basically, any evidence that is a by-product of work such as the completion of forms or records, minutes of meetings, or electronically held data. Courses Courses provide definite outcomes for the learners which compliment the overall development programme. Where a learner has completed a course or qualification they may have this considered as Recognised Prior Learning (RPL) (subject to their ability to demonstrate maintenance of skills, knowledge and understanding and/or reassessment. For example, if a learner has completed a fire investigation qualification prior to it being required in a development programme, the assessor may consider it to be RPL; the qualification may have been completed some time before so the assessor may deem it appropriate to assess the learner’s knowledge via a question and answer session). Question and Answer (Q&A) These activities can be split in to three categories:
Q&A as determined by the guidance document as a task where the learner will answer questions set by the assessor (Assessor Questions, prefixed QA.... and the specified National Occupational Standard unit of the role-map);
Q&A to confirm knowledge and/or understanding requirements of a task or activity where it is unclear whether the learner has demonstrated sufficient evidence to fulfil the criteria (not given a code). Where this is the case, as with any Q&A session, both the questions and the answers need to be recorded. However, in this instance, it may be acceptable to record the questions and answers in the Feedback/Review section of the assessment/development plan;
Question Bank questions as determined by the guidance document as a task where the learner will answer questions from a pre-determined list held by Learning and Development (Question Banks, prefixed QB.... and the specified National Occupational Standard unit of the role-map).
28
Set tasks/activities (prefixed QA.... and QB....) will take place when the learner has undertaken a period of study and feels that they are ready to have their knowledge and understanding assessed; the questions and answers should be recorded using Question and Answer Record Forms.
____________________________________________________________________ On the following pages are examples of the evidence required, however it is essential that these templates are used as a guide and each one needs to be specific to the assessment being carried out: Page 29 Witness Testimony Example Page 30 A blank Assessment Development Plan Page 31 - 32 A guide to completing the Assessment/ Development Plan Page 33 - 34 A completed End of Unit Assessment Plan Page 35 A Standardisation Activity Record
29
It is important that each WT is specific and personal to the task being observed
30
Assessment/Development Plan
Learner
Role
Assessor
Date
Plan Units/
Elements
The Assessor must ensure that the Induction and Declaration Checklist is reviewed.
Learner Sign
Date
Assessor Sign
Date
Assessment Decision
Feedback/Review of Assessor
Feedback/Review of Learner
Learner Sign
Date
Assessor Sign
Date
31
Assessment Plan Legend Learner: The name of the person in development Assessor: The person guiding the person in development Role: The role of the person in development, i.e. Firefighter, Crew Manager, Area Manager Date: The date that the initial plan is produced Plan: This section is used to identify the detail of the assessment being undertaken. It identifies:
Who – will be assessed, will be assessing (deciding whether competency has been achieved), or will be assisting with the assessment (for example, who will be the audience of a presentation, or who will be providing a Witness Testimony);
What – will be the activity(s), will be assessed, and will be the required standard(s) to achieve competency;
How – will the learner be assessed and which assessment methods will be used to ensure safe, fair, valid and reliable decisions.
Where – the location that the assessment will take place, and the location that the feedback will occur;
When – the assessment(s) will take place, a judgement will be made against the performance, and the feedback be provided (ensuring that the feedback will be provided at an appropriate time and place).
Units/Elements: Which of the learner’s role map units/elements are being assessed – a holistic approach should be adopted as this is more cost effective, and enables the assessor to take an overview of the learner’s overall ability across the range of standards. Learner Sign/Assessor Sign (1): Once the assessment plan has been completed and agreed, both the learner and the assessor need to sign and date the form (hard copy sign, not electronic!).
This is the last part of the form that needs to be completed prior to the assessment.
32
Assessment Decision: There are two possible outcomes to the assessment of the learner’s performance; “Competent” or “Not yet competent”. However, whatever the decision recorded is it needs to be reinforced by the rationale behind the judgement. Make sure that the following is considered and recorded in this section:
How you used the agreed assessment methods to make safe, fair, valid and reliable decisions;
If you have used Recognised Prior Learning to make the assessment decision, explain how you used it; if you haven’t used Recognised Prior Learning, say so;
Explain how authenticity has been ensured, even if it is by explaining that the assessment method employed was Observation and the learner was physically witnessed;
If there are any inconsistencies with the evidence, then ensure that these are explained; Feedback/Review: This section, as with the whole process, should be designed in such a way that it both encourages and supports the learner, whilst ensuring that an honest appraisal of the performance against the required standard for the learner’s role is made. Explain how the assessment decision was made; what was good? What could have been done better? If the performance did not demonstrate competence, how could the Learner develop their skills and/or knowledge to do so and provide more evidence? The assessor should also encourage the learner to seek advice regarding any assessment decision that they do not agree with, and identify to whom they should seek this advice from. The assessor should reiterate the Appeals procedure to the learner should they wish to challenge the decision, and both of these issues should be recorded. The performance review should take a holistic approach to the learner’s development and identify the next steps in the assessment process; how could the learner expand their knowledge of the subject area (even if they passed the assessment)? What will the learner be expected to achieve next? Learner Sign/Assessor Sign (2): On completion of the Feedback/Review stage, both the learner and the assessor should sign and date the form. The learner will need to keep this as evidence in their portfolio (hard copy sign, not electronic!).
Please see the following example.
33
Assessment/Development Plan
Learner
D Moyes Role FF
Assessor
A Ferguson Date 07/02/2012
Plan Units/
Elements
(name of candidate) at ??? hours on the ??? at (name of station/location) we have agreed that I will be assessing you against the requirements laid down for FF1 in the Firefighter Guidance Document. This end of unit assessment will mean that you will need to bring the following with you: Professional Discussion FF1 001: you will need to demonstrate that you have taken part in an assessor led professional discussion that considers risks to the community you serve; where you consider to be the greatest risk and what you, your station and the Service are doing to reduce this risk. (Evidence requirements: completed question and answer proforma). Station visit presentation FF1 002: You must plan and deliver a station visit to either an elderly group of visitors to the station or to a youth group. You must risk assess the visit to ensure they are safe and after a tour of the station and an explanation about a modern fire appliance you must deliver a home safety talk which is relevant to each individual group. (note this activity may be performed by a team of FFs but each FF must play an active role and be assessed delivering individually to the group). (Evidence requirements completed observation/assessment sheet).This activity could also be met through taking an active part in the annual station open day and delivering safety advice to station visitors. Post incident home safety activity/Cheshire Safety Day FF1 003: you will need to demonstrate that you have contributed to delivering home safety advice to three separate occupants. If you do not attend any incidents requiring this specialist advice or are unable to attend the Cheshire Safety Day then you must show that you have made arrangements through your line manager to deliver home safety checks at a station with other FFs or with a safety advocate. (Evidence requirements completed observation/assessment sheet)
E-Learning: you will need to demonstrate that you have completed the following e-learning modules and any aligned assessments: Presenting to your Community Disability Race (Whilst some of these e learning programmes are designated for managers the development FF must read them to increase and improve their community knowledge and understanding). Question Bank Question Bank FF1 004: you will need to demonstrate that you have answered questions sourced from the Question Bank; the bibliography and syllabus for which you will need to study can be found on the intranet.
FF1
34
I have explained the appeals process and the equality statement to you and you have confirmed that you understand them both. I have asked if you require any special arrangements or resources and you have indicated that you require neither. You have not identified any accredited prior learning. I will review your performance and provide you with feedback immediately after the assessment.
The Assessor must ensure that the Induction and Declaration Checklist is reviewed.
Learner Sign
D. Moyes Date 07/02/2012
Assessor Sign
A. Ferguson Date 07/02/2012
Assessment Decision
I have found no inconsistencies with the evidence provided, and it indicates that you performed to a COMPETENT standard in FF1 and have achieved the assessment criteria for NVQ unit 6. However, I would encourage you to question my decision with either me or the Internal Verifier, in accordance with the Appeals Policy, should you have any queries or doubts. (only if a decision of not yet competent has been recorded)
Feedback/Review from Assessor
I have used the agreed assessment methods to make an informed decision regarding your performance in this assessment. We previously found that you had Recognised Prior Learning for this unit in the form of having completed the E-learning modules. The Witness Testimony that I collected from CM Atkinson is signed and dated by you and the witness, and we met today for the End Of Unit Assessment which incorporated the Question and Answer session. These methods have enabled me to make a safe, fair, valid and reliable decision against all of your relevant evidence. From the Witness Testimony that I collected from CM Atkinson I have ascertained that you presented yourself in a professional manner which promoted the values of the Service. You delivered the information to those attending the Driver Engagement event in a tone and at a pace that enabled your communication to be successful and understood.
I observed you carry out a Home Safety Assessment in Grove Road. You carried out a thorough inspection of the property and identified potential hazards, including the need for smoke detection devices. You directed that fitting team to fit the appropriate number of alarms, rectified hazards that you could at the time, and gave advice on how to remedy those that you could not sort out at the time. You also demonstrated the use and testing of the fitted equipment.
I also observed you carry out the Key Stage 2 at Winsford Primary School. It was pleasing to see you identify the risk posed by the cable from the television to the socket, and you identified that by moving the television this risk could be eliminated. Your communication style was suitable for your audience, maintaining interest in the subject via audience participation. You answered questions at appropriate times and challenged inappropriate behaviour when you saw two of the children talking at the back. You promoted the values of the Service and promoted a positive image of yourself and the team.
I have used the appropriate forms to assess your reports and they have each been found to satisfy the requirements as laid down in the Guidance Document.
The next steps for you in the assessment process are to continue to perform to a competent standard in this area, and a plan will be produced for you to identify the assessment criteria for unit FF8; Contribute to fire safety systems to minimise risks to your community.
Feedback from Learner
I found the guidance for this unit to be clear and easy to understand although a lot of work was involved in meeting all the criteria. The unit took longer to complete than anticipated due to the logistics of achieving all the elements within the unit.
Learner Sign
D. Moyes Date 14/2/2012
Assessor Sign
A. Ferguson Date 14/2/2012
35
Standardisation Activity Form Learner Name: __________ Name of learner who presented the evidence _____ Assessor Name: __________ Name of assessor who carried out the assessment _____ Assessment Reviewer: __________ Name of assessor carrying out standardisation _____ Internal Quality Assurer: __________ Name of IQA _____ Date: _____________ Unit: _____FF1_________________
Direct Observation Project or Report Question & Answer Witness Testimony Product Evidence Accredited Prior Learning
Y/N
Was a suitable and sufficient plan agreed between the learner and assessor?
Y
Was the supporting evidence sufficient? (Product Evidence and APL may be captured in the feedback section of the plan)
Y
Were the most appropriate assessment methods utilised and accompanied by sufficient supporting evidence?
Y
Are all plans (and Witness Testimonies if appropriate) signed and dated by relevant people? (i.e., assessor and learner, or witness where appropriate)
Y
Has the assessor confirmed validity, authenticity, currency, sufficiency and reliability of the evidence?
Y
Has a suitable and sufficient review of the learner’s next steps been provided by the assessor?
Y
Has suitable and sufficient feedback been provided?
Y
I confirm that all criteria on which to base a judgment of the learner’s competency have/have not been met and all evidence requirements are
satisfied/not satisfied for the units sampled. Y
Comments: Up to date assessment plans should be used and the induction and declaration form was not submitted as part of the evidence.
Assessment Reviewer Sign: __________ WM K Dalglish ___________________
Internal Verifier Sign: __________ SM B Rodgers ______________
36
Unit 2 Portfolio Evidence Record Sheets These should be printed out, completed by the assessor in development, stored in their portfolio and presented as evidence for their award.
Learning outcomes Assessment criteria Portfolio reference Date
1 Be able to plan the
assessment of
occupational
competence
1.1 Plan assessment of occupational
competence based on the following
methods:
Observation of performance in
the work environment
examining products of work
questioning the learner
discussing with the learner
use of others (witness testimony)
looking at learner statements
recognising prior learning
1.2 Communicate the purpose, requirements
and processes of assessing occupational
competence to the learner
1.3 Plan the assessment of occupational
competence to address learner needs and
current achievements
1.4 Identify opportunities for holistic
assessment
37
Learning outcomes Assessment criteria Portfolio reference Date
2 Be able to make
assessment
decisions about
occupational
competence
2.1 Use valid, fair and reliable assessment
methods including:
observation of performance
examining products of work
questioning the learner
discussing with the learner
use of others (witness testimony)
looking at learner statements
recognising prior learning
2.2 Make assessment decisions of
occupational competence against
specified criteria
2.3 Follow standardisation procedures
2.4 Provide feedback to learners that affirms
achievement and identifies any further
implications for learning, assessment and
progression
3 Be able to provide
required information
following the
assessment of
occupational
competence
3.1 Maintain records of the assessment of
occupational competence, the outcomes
and learner progress
3.2 Make assessment information
available to authorised colleagues
3.3 Follow procedures to maintain the
confidentiality of assessment
information
38
Learning outcomes Assessment criteria Portfolio reference Date
4 Be able to
maintain legal and
good practice
requirements
when assessing
occupational
competence
4.1 Follow relevant policies, procedures and
legislation for the assessment of
occupational competence, including those
for health, safety and welfare
4.2 Apply requirements for equality and
diversity and, where appropriate,
bilingualism when assessing
occupational competence
4.3 Evaluate own work in carrying out
assessments of occupational
competence
4.4 Maintain the currency of own
expertise and competence as relevant to
own role in assessing occupational
competence
Learner name: Date:
Learner signature: Date:
Assessor signature: Date:
Internal verifier signature
(if verified)
Date:
39
Unit 2 Learning outcomes, assessment criteria and unit amplification
To pass this unit, the learner needs to demonstrate that they can meet all the learning outcomes for the unit. The assessment criteria determine the standard
required to achieve the unit.
Learning outcomes Assessment criteria Unit amplification
1 Be able to plan the
assessment of
occupational
competence
1.1 Plan assessment of occupational
competence based on the following
methods:
observation of performance
in the work environment
examining products of work
questioning the learner
discussing with the learner
use of others (witness
testimony)
looking at learner
statements recognising
prior learning
□ Assessment standards, e.g. awarding organisation, Sector Skills Council
requirements, employer needs, performance requirements, transferability of
skills; range of methods to include observation of performance in the work
environment, examining products of work, questioning the learner, discussing
with the learner, use of others i.e. witness testimony, looking at learner
statements, recognising prior learning.
1.2 Communicate the purpose,
requirements and processes of
assessing occupational
competence to the learner
□ Requirements, e.g. standards/criteria against which they will be
assessed, awarding organisation requirements, occupational standards,
other specific requirements. □ Assessment plan, e.g. specific criteria they will be assessed against, timing,
venue, methods, expected outcomes, opportunities for feedback, benefits of
assessment, appeals procedure; requirements of the student, e.g.
preparation, specific needs, activity, evidence required.
40
Learning outcomes Assessment criteria Unit amplification
1.3 Plan the assessment of
occupational competence to
address learner needs and
current achievements
□ Initial assessment of students’ needs, e.g. initial assessment, learning, training
needs analysis, recognising current level of knowledge, understanding, skills
and experiences, performance indicators, skills tests, employer review. □ Negotiating learning, e.g. targets, goals, objectives for assessment, self-
assessment, bite-size chunks, assessment that is meaningful and relevant;
motivation, engagement, involvement, individual responsibility; involvement
with others, e.g. organisation, colleagues, employers, peers, witnesses.
1.4 Identify opportunities for holistic
assessment
□ Opportunities, e.g. logical progression and sequencing as related to specific
context, student needs; opportunities to use linkages particularly between
knowledge and understanding to skills requirements; opportunities to
incorporate naturally occurring evidence and appropriate assessment
opportunities.
2 Be able to make
assessment
decisions about
occupational
competence
2.1 Use valid, fair and reliable
assessment methods including: Use
valid, fair and reliable assessment
methods including:
observation of performance
examining products of work
questioning the learner
discussing with the learner
use of others
(witness testimony)
looking at learner statements recognising prior learning
□ Assessment methods, e.g. observation, performance evidence, discussion,
witness or student statement; fit for purpose, e.g. student needs, context,
measures of achievement i.e. performance criteria, assessment criteria;
practical limitations, e.g. numbers involved, range, opportunity, time
constraints, resources, staffing.
41
Learning outcomes Assessment criteria Unit amplification
2.2 Make assessment decisions of
occupational competence against
specified criteria
□ Assessment decisions, e.g. credibility and compatibility with learning
programme and required assessment outcomes, context, adhering to
organisation, industry, awarding body and government requirements and
standards.
□ Appropriate standards, e.g. understanding rules of evidence, meeting
outcomes and objectives identified in assessment plan; evidence is coherent,
accessible, realistic, relevant, can be identified as attributed to the student,
achieved within time constraints.
2.3 Follow standardisation
procedures
□ Policies and procedures, e.g. complying with awarding body,
occupational standards requirements.
□ Standardisation, e.g. observations of practice, performance evidence,
discussion, witness or student statement, standardisation meetings, sharing
good practice, observation of peers, work shadowing, feedback, comparisons
of process and product; evaluation procedures.
2.4 Provide feedback to learners that
affirms achievement and identifies any
further
Implications for learning,
assessment and progression.
□ Feedback, e.g. timing and location for feedback negotiated with student, linked
to assessment opportunities, using the range of available evidence, providing
opportunity for students to give feedback, focusing on identified criteria and
standards, involving the student actively in the feedback, avoiding personal
issues or bias, use of feedback, PCP (praise, criticism, praise).
3 Be able to provide
required information
following the
assessment of
occupational
competence
3.1 Maintain records of the
assessment of occupational
competence, its outcomes and
learner progress
□ Records, e.g. naturally occurring evidence, observation, interview,
discussion records e.g. written records, video, and audio, student and
witness statement.
□ Record of product, e.g. tracking and logging documents, action plans,
assessment pro forma, examples, samples; record of questioning, regular
progress checks, goals, checking targets at appropriate intervals.
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Learning outcomes Assessment criteria Unit amplification
3.2 Make assessment information
available to authorised colleagues
□ Identifying appropriate colleagues, e.g. recording evidence in a way that can be
shared with appropriate access, use of technology, electronic formats, team
meetings, assessment or standardisation meetings, cross-programmes,
assignments, organisation, employers, holistic approaches.
3.3 Follow procedures to maintain the
confidentiality of assessment
information.
□ Secure environment for providing feedback and safeguarding recording and
storage of information, e.g. organisational procedures, data protection,
security and safety of paper-based records, electronic formats for recording
and storage and electronic safeguards; identifying those with legitimate
access and limiting access.
4 Be able to maintain
legal and good
practice requirements
when assessing
occupational
competence
4.1 Follow relevant policies, procedures
and legislation for the assessment of
occupational competence, including
those for health, safety and welfare
□ Current regulatory bodies of standards, e.g. Ofqual, Sector Skills Councils,
awarding organisations, Institute for Learning; other regulations, e.g. health
and safety, equality and diversity including bilingualism where appropriate,
data protection.
□ Organisational policies and procedures, e.g. safeguarding students during
assessment, standardisation/moderation of assessment; qualifications and
occupational competence of assessors, professional updating, CPD
requirements.
4.2 Apply requirements for equality and
diversity and, where appropriate,
bilingualism, when assessing
occupational competence
□ Requirements, e.g. equality and diversity, inequality and discrimination and
their impact on individuals, legislation, employment regulations and policies
and codes of practice relevant to the promotion of equality and valuing of
diversity, e.g. visual auditory impairment, physical disability, bilingualism.
□ Flexibility in approach to planning of assessment and quality assurance, e.g.
negotiating timing, context, providing additional resources where appropriate,
recognising additional support needs, alternative approaches.
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Learning outcomes Assessment criteria Unit amplification
4.3 Evaluate own work in carrying out
assessments of occupational
competence
□ Own work, e.g. self-assessment, evaluation of planning and carrying out of
assessment, SAR (Self Assessment Review), understanding of current
occupational and awarding organisation standards, students’ achievements,
evaluation/feedback from students, teachers, managers, external quality
assessors, other individuals and professionals, observation reports, outcome
from appraisal, milestones, monitoring and modifications, updating knowledge
and occupational expertise, skills and self-confidence, developing
technologies.
4.4 Maintain the currency of own
expertise and competence as
relevant to own role in assessing
occupational competence.
□ Maintaining currency, e.g. using review of competence, e.g. identifying
constraints and opportunities, action planning, establishing realistic goals and
targets for own occupational competence, updating occupational expertise,
skills and self-confidence, modifications to assessment plans, exploring
alternative approaches to assessment, changes in policies, procedures or
regulations relating to assessment, technologies to develop and improve own
assessing, CPD, awarding organisation provision for professional updating,
monitoring Sector Skills Council websites.
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Assessor Continued Professional Development (CPD)
Once this award has been completed and you have been deemed a competent assessor it is important that you continue to maintain and develop your assessor skills. As a newly qualified assessor it is a requirement of EDEXCEL and of the service, that you keep an up to date record of all work associated with this award. This record takes the form of a Learning Log/Record of CPD and it should be used to record your annual e-learning completion, any events, training, updates, standardisation meetings or activities and assessing you complete. This record needs to be maintained and kept up to date so that it can be made available, if necessary, for inspection by Pearson/EDEXCEL when they carry out routine visits to the service. An example of a completed Assessor CPD/ Reflective Learning Log can be found on the next page of this document for your guidance. There is also a blank Learning Log which you can print out and use as you begin your work as a qualified assessor.
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Assessor and IQA – CPD Reflective Learning Log
Date Event/Activity Learning/information gained from event How will I put the learning into practice/what will I do differently
1/1/14 Standardisation meeting Standardisation activity Email/telephone update Assessment activity Mentor/mentee discussion Peer meeting/discussion
Assessor/IQA learning logs to be introduced to capture learning through CPD and comply with EDEXCEL requirements of the role.
I will start to use the learning log template to keep records of learning/updates/activities I undertake in my role of Assessor/IQA. This will focus my thoughts and learning and show CPD is being undertaken in line with the EDEXCEL requirements of my Assessor/IQA role and will be made available for inspection as and when required by EDEXCEL.
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Assessor and IQA – CPD Reflective Learning Log
Date Event/ Activity Learning/ information gained from event How will I put the learning into practice/ what will I do differently