LETTER TO THE COMMUNITY

DAVE DOBOSENSKICHIEF EXECUTIVE OFFICER

HARLAN HEGDAHLCHAIR OF THE BOARD OF TRUSTEES

It’s about community!

St. Croix Regional Medical Center (SCRMC) serves numerous communitiesin our primary and secondary service area. Almost all of these communi-ties are rural with their unique qualities and socioeconomic challenges.We are proud to provide health care throughout the region and play an important role in the health and wellness of those who reside and visit thearea. We want to be their choice for superior, high value health care.

Over the last fiscal year, SCRMC spent significant time developing a futureroadmap for the organization. Through interviews, surveys, and externaland internal assessments we defined our future state that takes us to year2020. This roadmap provides focus in a dynamic market place. Through itall, dedicated patients and communities remain the key to our success.

Enjoy the SCRMC 2015 Annual Report. It highlights many of the wonderfulcommunity events, activities, and interactions that SCRMC staff, providers,and volunteers are involved with.

Best regards,

Goals: Superior clinical outcomesExceptional patient experiencesBest place to work and practice medicineMarket Leader Financially thriving

Strategies: Engage employees and providersAdopt evidence-based best practicesRedesign care modelStrategically expand clinical capabilities and continuumEstablish a regional network.

Executive Committee

Harlen Hegdal Chair

Kristine Fuge Vice-Chair

Michael Buchite Treasurer

Joseph Ruegemer, MD Secretary

Steve Tesch 5th Member

Board Members

Sarah Cornell

Jeanine Brunclik, MD

William Schultz, MD

Patrick McDonough, MD

Medical Center Board of DirectorsDave Dobosenski, CEO Harlen Hegdal, Board Chair

COMMUNITYADVOCACY

Mom and Baby ExpoPolk County Kinship

Women’s Health Conference

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Chisago Lakes Cross Country Team Color Me Crazy Run

Other Community Events and InvolvementAngels Island Frozen Fundraiser

Back Pack Programs

Bike Rodeos

Cancer Center of Western Wisconsin

Car Seat Safety Clinics

Caregivers Conference

Chamber of Commerce Events in Lindstrom, St. Croix Falls,

Balsam Lake, Siren, Webster and Frederic

Chisago Lake Cross Country Team Color Me Crazy Run

Chisago Lakes Middle School Health Fair

City of Trails

Community CPR Classes

Community Parades

Community Referral Agency

Diabetes Night Out

Family and Childbirth Education Classes

Farmers Market Health Fair

Fitness Classes

Frederic ACS Walk for Life

Frederic Area Halloween Party

giveBIG

Insulin Incentive Program

Kinship Program of Polk County

Ladies Night Out

Luck School District Health Fair

Meals on Wheels

Milltown Community Kids Night Out

National Night Outs

Polk County Mental Health Task Force

Polk County Obesity Committee

Radiation Treatment Center of Western Wisconsin

Red Cross Blood Drives

Safety Camp

St. Croix Falls Middle School Health Career Tours

Support Groups—Diabetes, Chronic Pain, Breastfeeding

Unity Safe Halloween Trunk or Treat

Vein Screening Events

Webster School District Health Fair

Worksite Wellness

COMMUNITY ADVOCACY

Community AmbassadorsThe SCRMC ambassadors initiative is underway! Thereare ambassadors representing each community thatSCRMC serves. The goal of this initiative is to haveSCRMC gain better insight and perspective into individ-ual communities. We are, currently, in the process of“what went well,” “what can we do better,” and so forth.We have identified a high functioning ambassador groupand are working toward modeling the other two countiesafter the one we are seeing success. It is really fun to seethe great teamwork and engagements!

Community Event HighlightsWomen’s Health ConferenceSt. Croix Regional Medical Center, Fairview Lakes,Hazelden Betty Ford, and the Chisago and Polk CountyPublic Health Departments invite women to enjoy twoevenings of inspirational seminars, free health screeningand health-related activities in March at Hazelden’sCORK Center. The Conference reaches over 500 womeneach year and aims to change women’s lives.

Mom and Baby ExpoThe BirthPlace at SCRMC is celebrating its 5th year ofholding the Mom and Baby Expo. The Expo teaches, informs and brings everything “baby” under one roof fornew parents and expectant parents. It gives parents anopportunity to ask questions and explore new trends.

Kindergarten ToursKindergarten students from area schools visit departmentsat St. Croix Regional Medical Center. The children meetstaff and see various areas of the Medical Center, includ-ing an ambulance. This interactive program is designedto ease children’s fears in case they need emergencycare, or if someone they know is hospitalized. Creatingpositive attitudes toward healthcare environments andpromoting healthy living are part of St. Croix RegionalMedical Center’s commitment to our communities andschools.

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COMMUNITY SPONSORSHIP

Shooting StarsMike Severson Scholarship FundSTAR Education FoundationCenter City Fire and RescuePolk County FairChisago Lakes Coaches AssociationTaylors Falls Lighting FestivalCrystal Ball Farms Special Kids DaySiren School DistrictFeet to Fish River Walk Signage ProjectSt. Croix River AssociationFamily Resource Center St. Croix ValleyWITC Foundation Northern Waters LearningSt. Croix Falls Police Department—Child Safety ProjectFamily Resource Center St. Croix ValleyNational Child Safety ProgramCity of Trails 5KMusic on the OverlookFrederic Arts American Cancer SocietyRiver's Rally Festival TheatreDresser-Osceola-Garfield Fire AssocWoolly Bike Race Taylors Falls Fire DepartmentCity of St. Croix FallsAnna Antonich Foundation 5K Falls ChamberSCF Senior Lock-in Dan Reeves Memorial Golf Mental Health Task Force Polk CoSiren SchoolYellow River Food Distribution Karl Oskar Ambassador Candidate SCF Queen CandidateKinship Polk Co. Frederic PageantChisago Lakes RotaryNorthern Waters LearningBaldwin Medical Foundation

Impacting the CommunityAdorayAdoray Home Health & Hospice and St. Croix Regional Medical Center have come together to establish a formal partnership. The collaboration is designed to anticipate and meet the needs of St. Croix River Valley residents with acute or chronic illnesses and to begin services earlier for the patientwho need and want hospice care. Adoray HomeHealth & Hospice is a not-for-profit organizationbased in Baldwin, Wisconsin. The agency hasserved over 10,000 patients in Pierce, St. Croix,Polk, and western Dunn Counties over the past 20 years.

St.Croix Valley EMS St. Croix Valley Emergency Medical Services(SCVEMS) expanded by operationally integratingwith the Unity Ambulance Service Area. Having twobases, St. Croix Falls and Milltown, in Wisconsin,enabled SCVEMS to provide service more efficientlyand allowed greater flexibility in the deployment of ambulances.

Health Care Career ScholarshipsSt. Croix Regional Medical Center presents over$1000 scholarships to 11 local high school studentspursuing a career in health care each year. Since itsinception in 2005, we have awarded over$125,000 to students, many of which who are nowemployed by us today. We are grateful for the students that pursue a career in health care creatingbetter health for the future.

Adoray Home Health & Hospice

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Frederic ClinicThe new Frederic Clinic officially openedJune 9, with a grand opening event onJune 20 during Frederic Family Days.Over 350 community members attendedthe grand opening where they had achance to meet the clinic’s providers andtour the facility. The relocation to a muchlarger facility allows us to offer more coor-dinated care for our community. The newclinic features a larger physical therapyspace, audiology services, an infusion/chemotherapy area, along withonsite pharmacy.

Cancer Center of Western WisconsinWith the expansion of the Frederic Clinic,the Cancer Center of Western Wisconsin isable to offer chemotherapy and infusionservices to patients in our northern commu-nities. The addition of the CCWW at theFrederic Clinic has the potential to savepatients 30,000 miles annually by makingservices available closer to home.

St. Croix Valley Pharmacies, LLCDuring the year, St. Croix Valley Pharma-cies, LLC, expanded with the acquisition oftwo community pharmacies and nowserves patients via Unity, St. Croix Falls,and Frederic Pharmacies. Each pharmacyis located adjacent to one of SCRMC’sCommunity Clinics and provides a wideselection of pharmacy and durable med-ical equipment products for our patients.

Expanded Sleep Lab CapabilitiesChildren and teens are not immune tosleep disorders. The Sleep Lab at SCRMChas expanded its services to offer sleepstudy to pediatric patients as young as 5 years old.

New Frederic Clinic

New Frederic Pharmacy

SCRMC Sleep Lab

COMMUNITY EXPANSION

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SCVHC FoundationThe St. Croix Valley Health Care Foundation marked another successful year of fundraising and continuing to fulfill its mission.

Since its inception in 1982, the foundation has contributed over $550,000 (including $89,000 to fund scholarships) to improve health care for patients at St. Croix Regional Medical Center and community clinics.

Fall GalaAt the 2014 Fall Gala, Sandra Williams, retired Direc-

tor of Marketing and Community Relations at SCRMC was honored as Health Care Advocate. The award, awell guarded secret until the dinner, is presented by the foundation to recognize the efforts of an individual whopromotes the ideals of health care as well as contributingmany volunteer hours in our local community. Steve andKris McCormack were the honored couple, selected fortheir commitment to health care. Thanks to individuals andbusinesses who generously supported the event, $31,291was raised to support patient care.

Summer Golf ClassicThe 15th Annual Golf Classic was held in June at the

Frederic Golf Course. The event raised over $23,730.The afternoon 18-hole best ball tournament included hole prizes, cash awards and a prime rib dinner.

Glow Ball Gold TournamentThe second Annual Glow Ball Tournament was held in

August at the Fox Run Golf Course in Webster. The eventhas proven to be a popular late summer outing andfundraiser.

Health Care ScholarshipsFor many years, the foundation has provided scholar-

ships to individuals in our communities who are enteringor furthering their education in a health care field. Manypast scholarship recipients have chosen to work in our region and several are SCRMC employees. This past year,ten students received $5,000 in scholarship awards.

DonationsProceeds from 2015 the Fall Gala and Golf Tournaments

will be donated to support newborn hearing test equip-ment, ICU monitoring equipment and the soon to be estab-lished Audiology Department at the new Frederic Clinic.

COMMGIVI

Health Care Scholarships Program

49th Annual Salad Luncheon

15th Annual Summer Golf Classic

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Volunteer PartnersIn 2014, we had 144 volunteer partners who gave 18,001 hours of service. To put that into perspective, the federal government sets thehourly rate for volunteers to be $22.55/hour. This means that our 18,001hours equates to $405,922.55. We know it isn’t about the money, butsometimes it’s interesting to see how it all adds up to.

The Volunteer Partners raised, and then donated, $25,562.00 towards:heated patient recliner for chemo, activity aprons/pillows for inpatients,patient air transfer mat and blower system, baby spoons for newborns,furniture for curbside waiting area, Little Free Library, treadmill andequipment for employee fitness plus student scholarships.

The Scholarship Program continues to be very strong and is one of thestrongest scholarship programs in the state of Wisconsin. The VolunteerPartners are always proud to be able to award several scholarships. Thisyear they awarded $7,500 to 13 very deserving students interested inhealth care. They are honored to have many named scholarships includingthe TeBina Boomgarden Nursing Scholarship, the Dallenbach Scholarship,Dave and Jodi Dobosenski Scholarship for employees, the Kathy NesgodaNursing Scholarship, and the Patricia Route Nursing Scholarship. The Volunteer Partners stay in contact with the families of our memorial scholarships. The families are very appreciative of the work that they have done over the years in memory of their loved ones.

The Volunteer Partners would like to recognize Beverly Caspersen whowas awarded a service pin for “11,000 hours.” Bev is a very special ladywho works in the gift shop, did the gift shop accounting for many years(by hand), makes walker bags, knits baby caps, sews heart monitorpouches, helps with kindergarten tours, assists at health conferences andgives a great “mini-massage” to any and all who would like one. We areproud to have her as part of our volunteer group!

Next year the Volunteer Partners will be hosting their “50th AnnualSalad Luncheon.” Can you believe it? Those who have been around formany years will have some fond memories of those events. The VolunteerPartners would love to hear them or see them if you have pictures. Carolyn Ward has chaired the last two salad luncheons and has stepped upto also chair the 50th. We are looking forward to this historic event andplease let Mickey Gehbard (715-483-0331) know if there is anything wecould include to make it a very special event.

MUNITYNG

Beverly Caspersen

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Revamped Internal CommunicationsA critical component of any changing organization is internal commu-nications. A new task force was been formed to address and changeinternal communications to empower staff to be engaged and in-formed. Changes have already been made to the employee newsletterand the task force is moving forward with a redesign of the intranet,now called Croix Connect. The task force is re-energizing communica-tion vehicles to meet the needs of a multi-location, multi-generationwork force all while striving to maintain clear and concise messaging.

Celebrating Successes• Excellian Upgrade • Triage expansion and is now available 7AM –11 PM daily

(including weekends and holidays)• Expanded to full-time ophthalmology services which allows us

to offer weekly cataract surgery• Successful Honoring Choices pilot at Lindstrom Clinic• St. Croix Falls Chamber Business of the Year • OMC/SCRMC Wellness Challenge • SCRMC Team in Mud Run Fundraising Event

Employee Wellness—I AM AliveA new employee wellness program began inDecember 2014 titled “I AM Alive”. Theacronym, when spelled out, stands for “Ignite, Activate, and Maintain.” When yousee the I AM… logo, you’ll notice the word“alive” in the background. This stands for“activate lifestyle improvement victories everyday.” With this program we have had a Certified Wellness Coach meeting one-on-onewith employees, as well as offering groupactivities. When usage was measured inJune, the program had 60 employees partici-pating. The “I AM… alive” program wasalso, recently, opened up to all staff, providers,and their immediate families. Participantswere surveyed and the responses were extremely positive. Employees are telling the “I AM… alive” coach they feel that SCRMChas a sincere interest in their health and well-being.

Annelisa Carlson, MDRadiology

Colleen Erb, PsyDCounseling and Psychological

Services

Brian Horst, MDCardiology

Victoria Shank, MDFamily Practice

Vicki Studtmann, FNPFamily Practice

David Sutton, MDOphthalmology

Lisa Szymanski, MDFamily Practice

Tori Weinzierl, FNPOncology

NEW PROVIDERS

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EMPLOYEECOMMUNITY

Hospital Week Health FairSCRMC 40th Anniversary Employees

SCRMC Lab Employees

SCRMC named Business of the Year SCRMC Athletic Trainers

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EMPLOYEE RECOGNITION

July 2014Joli Hougdahl

Patient Access AssociateSt. Croix Falls

August 2014Marie McKinney

Registered NurseMed/Surg

September 2014Nicole LundstedSenior Nutrition Associate

Nutrition Services

October 2014Amanda WhiteRadiology Technician III

Radiology

November 2014Melissa Foss

Clinical Data/Business System AnalystIT/Quality

December 2014Karen Bohl

Radiology Technician IIIRadiology

January 2015Bonnie Prazak

Social WorkerSocial Services

February 2015Aimee CardinalCertified Medical Assistant

Clinic Nursing

March 2015Dawn Gourley

Oncology/Drug ReimbursementSpecialistOncology

April 2015Shannon Volgren

TranscriptionistHealth Information Services

May 2015Jessica Koch

BaristaNutrition Services

June 2015Wayne Moberg

ValetClinic Services

SCRMC Quality and Customer Service Outcomes

An exceptional patient experience is the ultimate goal to which SCRMC strives to achieve throughout the organization.A continuing growing body of evidence demonstrates that improving patient experience and developing partnerships withpatients is linked to improved health outcomes, quality of care, and lower health care costs.

SCRMC WI NATIONAL CheckPoint Hospital Compare 10-1-13 to 9-30-14 10-1-13 to 9-30-14

Survey Response Rate 44% — —Recommend the Hospital to Others (Yes) 71% 75% 71%Overall Hospital Rating of 9-10/10 72% 76% 71%Communication with Nurses (Always) 76% 83% 79%Communication with Doctors (Always) 75% 84% 82%Communication about Medications (Always) 65% 69% 65%Pain Management (Always) 66% 73% 71%Discharge Instructions (Yes) 89% 90% 86%Cleanliness of Environment (Always) 78% 80% 74%Quietness of Environment (Always) 67% 65% 62%Responsiveness of Staff (Always) 66% 73% 68%

SCRMC NATIONAL (AHRQ - 2014)

Survey Response Rate 38% —Recommend without Hesitation 74% 90%Overall Provider Rating 80% 82%Communication with Doctors 83% 91%Courtesy and Respect of Office Staff 77% 92%Access to Care 55% 63%

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Patient Experience

Inpatient Patient Experience • April 2014–March 2015

Clinic Patient Experience • July 2014–June 2015

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Clinical quality measures provide organizations with a standardized means of measuring, comparing and improvinghealth care delivered to patients. SCRMC began reporting data to Minnesota Community Measurement (MNCM) for theLindstrom Clinic and will begin reporting for all SCRMC clinics in 2016. A primary goal of MNCM is to minimize the variation of health care quality received by individuals which ultimately will improve health.

Providing the highest quality of care is inclusive of a multitude of factors including patient safety:

• Falls: Patient falls are a serious concern and one of the most common adverse events in health care.Evidence suggests that multi-factorial prevention programs are necessary to prevent falls that result ininjury. As a result, SCRMC participates with the WHA Partners for Patient Falls Prevention Program.

• Medication Safety: Medicines are generally safe when used as prescribed or as their labeling describes. However, each year in the United States, adverse drug events result in over 700,000 visitsto emergency departments; many of which preventable. Over the last year, the number of medicationerrors decreased by 36%. Barcode scanning and various alerts available within Excellian, have improved patient safety.

Patient Safety

Wisconsin Hospital Association’s Partners for Patients Collaborative aims to reduce harm and improve overall quality of health care in Wisconsin. SCRMC currently participates with the following projects:

• Falls Prevention• Designing an Antimicrobial Stewardship Program (Appropriate Antibiotic Use)• Early recognition and treatment of Sepsis (Blood Infection)Transforming care at the bedside

o Quietness of environment focuso Medication teachingo Pain control

• Care Transitions Improvement and Readmissions

Partners for Patients

Selected Clinical Quality Measures • October 2014–June 2015

SCRMC SCRMC SCRMC SCRMC GOALQ4 2014 Q1 2015 Q2 2015 Total MNCM

Optimal Diabetes Care 35% 32% 35% 34% 44%• Blood Pressure < 140/90

LDL<100, HbA1c<8% Tobacco–free, Aspirin if recommended

Optimal Vascular Care 65% 63% 59% 62% 57%• Blood Pressure < 140/90

LDL<100, HbA1c<8% Tobacco–free, Aspirin if recommended

Breast Cancer Screening 58% 59% 59% 59% 78%

Cervical Cancer Screening 32% 38% 47% 40% 80%

Colorectal Cancer Screening 62% 60% 60% 60% 75%

Clinical Quality Measures

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SCRMC is committed tosharing information aboutthe quality and safety of thehealth care services that wedeliver to our community byvoluntarily participating withCMS’s Performance Meas-urement Program.

Core Measures

Communication SCRMC SCRMC PILOT PROJECTMeasures Q2 2015 Q1 2015 ( 7/13 –3/14)

Administrative communication 98% 100% 100%• Nurse to nurse communication• Provider to provider

Patient information 100% 100% 93%Vital Signs 89% 84% 80%Medical information 98% 100% 55%Physician generated information 100% 100% 24%

• H and P, orders and Plan

Nurse generated information 98% 91% 58%• Assessments, impairments, catheters,

immobilzers, respiratory support, oral limitations

Procedures and Tests 100% 100% 99%

Communication problemsare a major contributingfactor to adverse events, ac-counting for 65% of sen-tinel events tracked by TheJoint Commission. Sinceour participation with thepilot project, Excellian wasimplemented. It is evidentbased on the data that thenew EMR was instrumentalin achieving these nationalpatient safety goals.

Emergency Department Transfer Communication Pilot Project

SCRMC WI NATIONAL

Pneumonia: Appropriate antibiotic given 100% 93% 97%Blood cultures 100% 92% 98%Congestive heart failure:LVF assessed and documented 100% 95% 100%Appropriate medications on discharge 100% 90% 98%

Surgical Care Improvement Project: Antibiotic within one hour of incision 98% 98% 100%Appropriate antibiotic selected 100% 98% 99%Antibiotic discontinued within 24 hours 99% 97% 98%Urinary catheter removed by post-op day 2 71% 98% 98%Venous Thromboembolism Prophylaxis 100% 100% 100%

Influenza Immunization (Inpatient) 85% 92% 95%

ED Outpatient Measures: Numbers in minutes Median Time from ED Arrival to ED Departure for Discharged ED Patients 105 144 *Door to Diagnostic Evaluation 22 37 *

ED Inpatient Measures: Median Time from ED Arrival to ED Departure for Admitted Patients 182 245 290Median Time from ED Arrival to ED Departure for Admitted Patients 37 68 104

* Data Not Available

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Total Discharges Average Stay Average Charge Mean Age

All Wisconsin Hospitals 16,679 3.6 days $19,332 30

Amery Regional Medical Center 35 2.9 days $14,806 28Osceola Medical Center 26 3.1 days $21,205 30Westfields Hospital 46 2.5 days $15,268 28Baldwin 16 2.5 days $13,121 28Burnett Medical Center 13 3.2 days $15,868 27

St. Croix Regional Medical Center 58 3.0 days $13,837 29

Ceasarean Delivery April 2014–March 2015

Maternal Child Health

Maternal Child Health services exemplify SCRMC’s commitment to thehighest quality of care and patient safety. Early elective deliveries, whichincrease the risk of adverse outcomes for both mother and infant, per-formed at SCRMC, are consistently below the state and national average.In addition, the promotion and support for breastfeeding is very apparentfrom trained core staff to an International Board Certified Lactation Consultant who meets with mothers prenatally, postpartum and runs The Latch, a breastfeeding support group. In addition, the OB Departmenthas set a goal to further support breastfeeding by placing the newbornskin to skin with the mother during the first hour of life when there are nomedical contraindications. Multiple research studies show that when thisoccurs immediately after delivery, the newborn is happier, the vitals aremore stable and the newborn is more likely to latch well for breastfeeding.

SCRMC WI NATIONAL (Fiscal Year) (4-2014 to 3-2015)

Early Elective Delivery 0.38% 7% (CheckPoint) 3% (RWHC–2014)

C–Section Rate 14% 21% (CheckPoint) 33% (CDC–2013)

Breastfeeding at Discharge 66% * *Breastfeeding First Hour of Life 54% * *Skin to Skin First Hour of Life 67% 52% (CDC–2013) 95% (CDC–2013)

* Data Not Available

The Latch Breastfeeding Support Group

Wisconsin Hospital Association’s PricePoint allows health care consumers to receive and compare basic information about services and charges for services such as cesarean deliveries.

Fiscal 2015 Fiscal 2014PATIENT REVENUESInpatient Hospital $22,986,988 $21,998,624 Outpatient Hospital 67,435,739 48,716,746 Professional and Clinic 44,439,483 49,957,226 Total Patient Revenues 134,862,210 120,672,596

Government & Insurer Discounts (58,321,592) (50,934,192)Bad Debt Expense (2,126,918) (1,800,002)Charity Care (2,802,185) (1,613,186)Miscellaneous 1,317,594 1,065,463 CMDI Joint Venture 236,496 156,074

Net Operating Revenue $73,165,605 $67,546,753

OPERATING EXPENSESSalaries - Staff 21,737,221 20,783,639 Salaries - Providers 3,799,513 3,852,745 Employee Benefits 6,417,422 5,658,600 Contracted Physician Fees 11,795,384 11,321,737 Purchased Service 4,834,243 4,346,830 Supplies and Drugs 11,508,627 8,703,659 Building, Equipment and Repairs 2,323,888 2,382,494 Depreciation and Amortization 3,300,000 3,176,910 Interest Expense on Mortgages 374,987 425,074 Rental Expenses 88,771 171,281 Utilities Expense 725,214 697,523 Other Expenses 1,809,889 2,326,280 Wisconsin Hospital Tax 319,131 268,362

Total Operating Expenses $69,034,292 $64,115,133

Operating Income (Loss) $4,131,314 $3,431,620

Non-Operating Net Revenues 2,880,961 2,834,863

Net Income (Loss) $7,012,275 $6,266,483

St. Croix Regional Medical CenterStatement of Operations for Community Clinics and Hospital Operations

Years Ended June 30, 2015 and 2014

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2009

277262268282308338325

2010 2011 2012

NURSERY ADMISSIONS2013 2014 2015

2009 2010 2011 2012

INPATIENT PATIENT DAYS

2013 2014 2015

4,8524,9015,481

4,5355,1285,2185,223

2009 2010 2011 2012

PROVIDER VISITS

116,247111,473

109,259107,893101,822

91,824

82,877

2009 2010 2011 2012 2013 2014 2015

31,21130,43530,25529,762

28,965

26,77726,259

2009 2010 2011 2012

OUTPATIENT SURGERIES2013 2014 2015

2009 2010 2011 2012

PATIENT ADMISSIONS2013 2014 2015

1,5811,5241,6681,623

1,8481,9791,908

2013 20152014

30,000

50,000

90,000

70,000

110,000

130,000

2009 2010 2011 2012 2013 2015

CT SCANS

1,000

2,000

3,000

4,000

5,000

2009 2010 2011 2012 2013 20152014

LAB TESTS COMPLETED

196,000

200,000

208,000

204,000

212,000

216,000

220,000

195,193

210,342

5,3855,022

4,4604,708

5,232

2014

5,4415,227

2009 2010 2011 2012 2013 20152014

EMERGENCY ROOM VISITS

3,000

4,000

6,000

5,000

7,000

8,000

9,000

5,860

8,106

6,7846,8737,428

7,913

7,054

6,464

2009 2010 2011 2012 2013 20152014

MRI EXAMS

200

600

1,000

1,400

1,800

2,200 2,2932,394

2,1191,9801,8981,8621,797

1,7771,618

1,5101,689

1,4221,2861,228

PATIENTS SERVED

Key Operations Statistics

210,218

212,992 212,790

207,508

219,595

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