Learning Technologies without the faff

Stephanie Mehanna

e-asytech is a learning technologies consultancy, offering no-nonsense, jargon-free, practical advice and support to commercial law firms.

www.e-asytech.co.uk uk.linkedin.com/in/stephaniemehanna

Are You Ready?

Modern Corporate TrainingWhere are we today?

Traditional and Computer-Based TrainingCD ROMs, VHS tapes, Video Broadcasts – Video Arts!

Increase reach and reduce costImplement the LMS Administration Platform

The E-Learning EraWeb-based courseware, virtual classrooms

Online! Online! Online! Close the classroom!Learner-facing LMS

1980s-1990s

1998-2004

Blended and Informal LearningMixing of all forms of media with informal learning

Learning On-Demand, pre/post and integrated programsGoogle arrives!

2000-today

Collaborative, Talent-Driven LearningThe Challenge is to formalise informal learning

Social Networks, Blogs, Wikis, Video, IM, Podcasts, CoPs, Forums, Performance Support

2008+…

LearningPrograms

Audiences & Problems

Tools &Technology

Disciplines

Culture

AP

PR

OA

CH

ES

Formal

Instructor-ledVirtual Classroom

GamesSimulation

Testing & EvaluationE-learning

On-Demand

E-learningSearch

E-books & articlesPodcasts

Learning & Knowledge Portals

Social

Wikis, Blogs, ForumsSocial Networks

Communities of PracticeConferences & Colloquiums

Coaching and MentoringExpert Directories

Embedded

Performance SupportFeedback

Rotational AssignmentsAfter Action Reviews

Quality CirclesDevelopment Planning

Informal

Org

anis

atio

n, G

ove

rnan

ce a

nd

Man

agem

ent

Learn

ing

Arch

itecturePerformance

ConsultingInstructional

Design

InformationArchitectureKnowledge

Management

Content Development

ProgramManagement

ChangeManagementCommunity Management

Measurement& Evaluation

Business Intelligence

Jobs Roles Competencies Proficiencies Preferences Demographics Geographies Business Problems

LeadershipDevelopment

Management

CareerDevelopment

TechnicalProfessional

Onboarding

Compliance

CustomerService

Sales

Project andProcess

ProductKnowledge

CustomerEducation

ChannelTraining

Systems

IT Skills

LMS, CMSLearning Portals

Talent Mgt Systems

ContentDevelopment

ContentManagement

Collaboration

SocialNetworking

RichMedia

Mobile

Assessment

Search,Tagging

Performance SupportVirtual

Classroom

Reporting &Analytics

MeasurementSystems

ExecutiveSupport

Learning integratedwith Business Planning

DevelopmentPlanning

KnowledgeSharing

Performance andTalent Management

CustomerListening

InnovativePrograms

Mentoring andKnowledge Sharing

EmployeeFeedback

Learning fromMistakes

Bersin & Associates Enterprise Learning Framework®

e-books and articles

FlashFlash3D3D

animations animations Images and Images and

video,video,PhotosPhotos

AndAndIllustrationsIllustrations

Interactive Interactive exercisesexercises

TextText

Updates, newsletters, learner support materials, reference materials, process documentation

PDF document containing interactive exercises, animations, simulations, videos, learning sequences

On Demand: Seminars and Podcasts

On-Demand to PCOn demand

video or audio podcast On demand to mobile

From SocialFrom SocialNetworkingNetworkingSites too...Sites too...

Using Using Youtube asYoutube asA platformA platform

On Demand: On the Cheap

Equipment:– USB 9 mpix camera/Webcam (with tracking) or Flip HD video (£50-100)– Bluetooth headset / microphone (£35)– YouTube account and private channel / Tumblr (free)– Online autocue (free)– Vegas Movie Studio software – optional (£45)– Audacity audio software – optional (free)– LED Light Box (£80)

Total: £300 maximum

Edited online seminar with PowerPoint slide timingsBranded video skin for regular podcasts /enhanced podcasts with pdf/doc downloads

£3000-£7000 for set up, hosting and seminar publishing

ME! Economical

Mobile

Purple

Out of the box

Easy

Worth it

Required

Make it easy for them to spread the word

It must be remarkable enoughfor them to pay attention

Focus on early adopters and sneezers

Let it work its own way to mass market

Sell what people are buying

On Demand: m-learning

e.g. event2mobile.com/

“more users will access the Internet via mobile devices than desktop PCs within five years” , Morgan Stanley

Key Features

- Offline access to nearly 5,000 items of legislation

- Fast and easy-to-use user interface

- Browse legislation by year and title

- Search legislation by title

- Find text within legislation

- Highlighting of 'searched for' words

- Bookmarks management

- E-mail legislation to your colleagues

- Copy text from legislation

- UK-based support team

£39.95

Developing Mobile Apps

Questions we need to ask?

• One mobile platform or all?• Who is the user? Internal? External?• Problem to be solved whilst mobile?• Process that could be automated to make life easier?• What is the expected end result?• How will we measure the benefits gained?

• Which features of the mobile device can we harness?– Camera, voice– Peer-to-Peer (new)– Location Aware – GPS etc– Accelerators etc

On Demand: Desktop Widgets

Informal Learning: SocialSocial networking sites public or private (white label)

– Share skill sets– Develop relationships (Wall,

chat, groups, discussion boards)

– Learn (articles/news)– Advertise (events)– Inform (blogs, dept/project

groups)

– Search Social Graph– Self-managed Profiles– Social Bookmarks– Mobile Integration– Social messaging

– Coach/Mentor via IM

Social learning?• Communities of interest become communities of

practice

• Capture and share internal “tribal knowledge”

• Establish a platform which enables comments, content sharing, ratings and feedback

• Dare to share information and let the community rate and validate usage and quality

• Integrate the environment into formal learning programs

Social learning?

“With social media it’s not a choice whether you DO social media, the choice is how well you DO it.”

Erik Qualman, Global Vice President, EF Education

elearning instructional designIn-house and bespoke content authoringE-books and interactive pdfs Mobile application design and developmentSelection and Assessment processesSocial Network presence buildSocial BookmarkingBlog posting and video marketing

www.e-asytech.co.uk http://uk.linkedin.com/in/stephaniemehanna

Product SelectionSupplier SelectionProcurement and installationProject managementStatistical monitoringROI reportingTrain in-house professionalsOnline seminar production and hosting

…and help to find your Purple Cow!