Lesson 26 Room Service

Learn & Talk I

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Chapter 3 Traveling

Lesson 26 Room Service

at the bottom of the following pages: TI=teaching instructions; T=teacher; S=student

ContentsPart A.Part B.Part C.

Let ’s Talk (14 mins)

Let ’s Learn (10 mins)

Review (1 min)L e a r n i n g O b j e c t i v e s :学习目标 :4 w o r d s a b o u t “ r o o m s e r v i c e ” 4 个和“客房服务”相关的单词E x p r e s s i o n s f o r “ r o o m s e r v i c e ” 关于“客房服务”的常用表达H o w t o t a l k a b o u t “ r o o m s e r v i c e ”谈论和“客房服务”相关的话题

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VocabularyLet’s Learn

Part

A.( 3 m i n s )

3

department /dɪˈpɑːrtmənt/any of the divisions or parts of esp. a school, business, or government 部；局；处；系e.g. The finance (财务) department is on the fifth floor.

order /ˈɔːrdər/to ask for something to be made, supplied, or delivered, especially in a restaurant or shop(尤指在饭店或商店) 点（饭菜）,订购e.g. I ordered some pasta and some tomatoes.

TI: Teach the pronunciations, definitions and example sentences of these words, then ask S to make sentences with them.

VocabularyLet’s Learn

Part

A.( 3 m i n s )

3

TI: Teach the pronunciations, definitions and example sentences of these words, then ask S to make sentences with them.

a set of a group of similar things that belong together in some way套；副e.g. We bought Charles and Mandy a set of cutlery

(刀具) as a wedding present.

serve /sɜːrv/to provide food or drinks 提供（食物或饮料）e.g. Breakfast is served in the restaurant between 7 a.m. and 11 a.m.

DialogLet’s Learn

Part

A.

TI: Take turns to play both characters. Emphasize and repeat the highlighted expressions.

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( 4 m i n s )

Role-play the dialog with your teacher twice, and learn the highlighted expressions by heart.和老师一起分角色朗读两遍以下对话。熟记标亮部分的短语和表达。

Sam: Good morning. Room service department. How may I help you?

Olivia: Hello. I would like to order breakfast.

Sam: Would you tell me your room number and your name, please?

Olivia: My name is Olivia Blossom and I’m in room 623.

Sam: What would you like to order, Miss Blossom?

Olivia: I would like to have a set of British breakfast (英式早餐).

Sam: Ok. Would you like to have coffee or tea?

Olivia: Coffee, please. And I would like to be served around 7 a.m.

Sam: Ok. Thank you for using the room service. I hope you enjoy your meal and have a nice day.

Olivia: Great! Thank you.

ConversationLet’s Talk

Part

B.

TI: Let S practice situational conversation with what he/she has learned in Part A. Answers are on the next page.

( 3 m i n s )

A: Hello, is this room service _____?

B: Yes. _______________?

A: I’m calling from room 324 and I’d like to _____ breakfast for my room.

B: Sure. What would you like to order?

A: __________ British breakfast. By the way, do you _____ wine in the room?

B: I’m afraid not. Alcoholic drinks (酒精饮料) are served only at the hotel bar.

A: That’s fine. Thanks for your help.

B: You’re welcome. I hope you enjoy your meal and have a nice day.

Suppose you’re calling for room service. Use the vocabulary and expressions you’ve learned in Part A

to complete the following conversation. 假设你正在呼叫客房服务。运用在第一部分学到的词汇和表达将以下情景对话补充完整。

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Hints:• serve• order• department• How may I

help you• A set of

DiscussionLet’s Talk

Part

B.

Talk with your teacher about the following questions. Refer to the hints if necessary. 和老师一起讨论以下问题。可以参考方框中的提示。

1. Have you ever used room service for a champagne, breakfast or

for a sandwich in the middle of the night?

TI: Let S practice speaking by answering the questions. Correct S as necessary.

( 4 m i n s )

Hints:

• yes → convenient …• no → expensive / the same dishes are priced

much higher on the room service menu than those in the hotel restaurants / use the vending machine or go to the convenience store instead ...

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Keys to exercises on

last page:

• department

• How may I help you

• order

• A set of

• serve


Part

B.


2. Do you usually dine out when you're on holiday or

do you try to get back to the hotel in time for meals?


( 3 m i n s )

Hints:

• dine out → enjoy different types of local food / more choices …• eat in the hotel → comfortable / convenient / you can buy some

food or snacks (零食) at the supermarket and bring them back ...• other choices: cook at Airbnb homes → enjoy fresh and cheap food,

may interact with hosts and learn more about local culture

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Part

B.


3. What’s your opinion on breakfast and lunch buffets (自助餐)? In your experience, are they of good quality?

Are they worth the money?


( 4 m i n s )

Hints:

• Buffets are suitable for serving large numbers of people at once → diners (用餐者) can see the food for themselves, choose what they really like, and decide how much food they consume ...

• The quality of buffets varies from hotel to hotel / from restaurant to restaurant …

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Review


Let’s ReviewPart

C.

In this lesson, you’ve learned:

✓4 words about “room service”

✓commonly used expressions for room service

✓how to talk about “room service”

department order a set of serve

• How may I help you?

• What would you like to order?

• I hope you (can) enjoy your meal and have a nice day.

TI: Review the learning objectives in this lesson briefly.

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( 1 m i n )

Learn & Talk I


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Further StudyListen and Learn

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-Good afternoon. Room service department. What can I help you？

-Yes, please. This is Sally in Room 203, could you bring me some food?

-Sure. What would you like to order?

-Can I have a filet mignon (菲力牛排), medium rare, and a bottle of

champagne?

-Sorry, the filet mignon was so popular tonight that we ran out. May I

suggest the porterhouse?

-Well, porterhouse steak (≈ T-bone steak) (红屋牛排/丁骨牛排) it is.

-Okay, this will be charged to your room. The food will be brought to you

momentarily, hope you enjoy it.

-Thank you so much.

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Lesson 26 Room Service