Lenovo Tab E10

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Lenovo Tab E10Device Setup Guide


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Contents

You have received a Lenovo Tab E10 tablet. In this document you’ll find the following to get your device and SIM up and running:

p.3 Tablet overview

p.6 Pre-setup - charging & SIM

p.11 First time setup

p.27 Activating the SIM

p.32 Setting up a Google account

p.43 Finishing Up

p.51 Troubleshooting


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Lenovo Tab E10: In the box

USB cable

Power adaptor

Safety, Warranty & Quick Start Guide

Tablet in protective sleeve


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Lenovo Tab E10: Device Overview

FRONT

BACK

Please note you can hold the tablet either landscape (as pictured) or portrait - the screen will adjust to suit


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Lenovo Tab E10: SIM Overview

SIM card

Top-up card

Welcome booklet

The outer plastic packaging has a sticker with the associated mobile number, PIN and PUK code


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Pre-Setup: Charging & SIM


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Lenovo Tab E10: Charging

The tablet may need to be charged before use, however it does not need to be fully charged for setup. Try to plug it in somewhere accessible so you can continue with setup while it charges.

1. Attach the micro USB cable to the power adapter and to the micro USB connector port on the tablet (labelled number 6 on p.4)

1. Plug the power adapter into the power outlet and turn on

1. Hold down the power button for 2-3 seconds to switch the tablet on


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Lenovo Tab E10: Preparing the SIM

1. Take the SIM card out of the packaging

1. There are three SIM sizes - standard, micro and nano.

1. Break out the nano SIM option - this is the smallest option

Keep the packaging, welcome booklet and top-up card in a safe place for future reference


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Lenovo Tab E10: Preparing the SIM

Break out the smallest SIM size from the card, as indicated on the image


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Lenovo Tab E10: Installing the SIM

1. Lift the blue Lenovo cover (marked 9 on the diagram on p.4)

1. Pull out the card tray

1. Insert the Nano-SIM as pictured here, with the metallic side facing down (ignore the microSD card)

1. Gently push the card tray back into the slot and replace cover


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First Time Setup


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Lenovo Tab E10: First Time Setup

1. Press and hold the power key (top or left - see p.4) for 2-3 seconds to switch the device on

1. If the device does not switch on:a. Please ensure you have

charged the device for at least half an hour

b. If it is still not working, contact the Digital Bridge team:

[email protected] or 0345 222 0333


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Lenovo Tab E10: Language

1. Select your language - the default should be English (United Kingdom)

1. Tap Start to proceed

Note: While you can choose another language if preferred, we recommend using English (UK) if you wish to use this guide for reference

If you require accessibility options such as a screen reader or visibility enhancements, tap Vision settings on this screen before proceeding


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Lenovo Tab E10: License Agreement

You will be asked to read and accept the Lenovo License Agreement

Tap More to continue reading, and Accept when you are ready to proceed


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Lenovo Tab E10: Mobile Network

Next you will be asked to insert your SIM card to connect to a mobile network

Since we’ve already done this, tap Skip -we’ll activate your SIM card later

(Don’t worry if this screen doesn’t show up - continue to instructions on the next page)


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Lenovo Tab E10: Internet

The next screen is for WiFi setup. If you have WiFi in your home:

1. Locate the name and password for the network. This is usually found on the router.

1. Tap on the network name and enter the password

1. Tap Connect then Next. Your tablet may take a moment to check for updates.


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Lenovo Tab E10: Internet

If you will be using the SIM card provided: tap Skip and then Continue


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Lenovo Tab E10: Date and Time

If you have connected to WiFi, skip to p.34 to complete Google Account setup before continuing with the next steps

Select today’s date and the correct time. Please note this is important as if you use the default time some updates and features may not work properly.

Tap Next to continue


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Lenovo Tab E10: Add Name

Adding your name allows your tablet to personalise some apps (only you will see this)

Tap on the name to bring up the keyboard

If you prefer to skip, or once the name is entered, tap Next to proceed


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Lenovo Tab E10: Screen Lock

The next screen will ask you to set up device protection using one of the following - this is highly recommended.

You will require this for future access -so remember what you choose or make a note somewhere safe

● Pattern - Draw a pattern on a 9x9 grid, covering at least 4 dots

● PIN - Set a PIN with at least 4 digits. Remember to not use something too obvious like your birthday or ‘1234’

● Password - Set a password with at least 4 letters, numbers or symbols


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Lenovo Tab E10: Google Services

You will need to to read and agree to Google’s Terms of Service

Tap on the blue toggle on the right to turn each option on and off as preferred

When you’re ready, tap the blue Moreand then Accept button to proceed


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Lenovo Tab E10: Anything else?

Next you will be asked if you would like to add an email account

Tap No, thanks


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Lenovo Tab E10: Lenovo ID

It is advised to skip the Lenovo ID setup at this stage

However if you wish to set up an account, or already have one, tap Log in (for an existing account) or Register (for a new account)

You can come back to this later through your tablet settings


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Lenovo Tab E10: Outlook

Tap Skip

(If you do have an Outlook account, you will be able to add this from the settings later)


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Lenovo Tab E10: User Experience Program

Next you will be asked if you would like to take part in the Lenovo User Experience Program

Read the information provided and decide if you would like to take part. Whichever you choose, you can change this later from your settings.

Tap Yes or No to proceed


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Lenovo Tab E10: Nearly done!

Now the first step of setup is complete, you will be taken to the home screen of your tablet

The next thing we need to do is activate your SIM


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Activating the SIM


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Lenovo Tab E10: Activating the SIM

On the home screen, tap the cog symbol that says Settings underneath it, as circled on the left

Tap Network & Internet and then Mobile network


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Next to Mobile data, on the right hand side of the screen there is a grey toggle symbol. Tap this to turn it green as pictured

Now at the top of your screen a notification will appear. Swipe down from the top of your screen to see it, and tap Sign in to network


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The screen pictured here should now load

Tap Activate

If you have an email address, you may also wish to register an account with EE by tapping the Register button. This allows you to manage your account with EE, but is optional

If not, don’t worry - you can register later at https://id.ee.co.uk/register

https://id.ee.co.uk/register


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When you tap Activate, the window will automatically close. Your SIM should now be up and running! To test it out:

● Tap the search bar on your home screen

● Use the keyboard to type a word to search for (press the green button to search)

If search results come up, your device is connected to the Internet and ready to use. If not, try restarting the device and following the instructions to activate your SIM again


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Google Account Setup


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Lenovo Tab E10: Google Account

You will need a Google account to download apps from the Google Play Store.

To log in or create an account:

1. Tap the Settings app again on your home screen

1. At the top, tap the green Finish Setup button and then Start


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Tap Don’t copy


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If you have an existing Google account:

● Find the email address and password

● Another device e.g. your phone may be needed to pass any security checks

● Use the ‘forgot email’ or ‘forgot password’ options if needed

If you do not have an account, or cannot access your existing one, tap Createaccount to continue setup


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BASIC DETAILS

1. Tap Create account and select For myself

1. Enter your:a. First name and last nameb. Birthday and gender

Remember to use your real information, as this will be important if you need to reset the password at a later date


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GMAIL ADDRESS

3. Set up a gmail.com email address to use with the account

● 6-30 characters long● Use letters, numbers and full stops

only● Many email addresses are already

taken - if you receive this message, adjust or change and try again

Note this new email address somewhere safe for future reference


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CREATE A STRONG PASSWORD

4. Enter a password and type it again in the second box to confirm

Remember: You will need this password to access email and other Google tools in future

● Use a mixture of letters, numbers and symbols

● Don’t use any elements of your or your family’s names, address or dates of birth

● Do not share with others


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CREATING AN ACCOUNT

5. You will be prompted to add a phone number. The device will autofill your new SIM phone number, however you may wish to replace this with a phone number you use more often. Tap Yes, I’m in and follow the instructions given

This will allow you to access your account in future if you forget your password. If you would prefer to skip this, select Skip at the bottom of the page


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CREATING AN ACCOUNT

6. On the review page, tap Next and then read the terms and conditions

7. Tick the boxes to confirm you agree with the terms, and then tap CreateAccount to continue

8. The next screen will ask if you would like to back up data to Google Drive. Use the blue toggle to switch this on or off and tap Accept


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Your Google account is now set up!

This is the account you will use when you download an app, log in to Gmail or use other Google services

You can manage or remove this account from the tablet in future by going to Settings > Users & accounts and tapping on the account name

You can also use your browser app (e.g. Chrome) to go to myaccount.google.com, where you can change your password and manage account settings


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Lenovo Tab E10: Customise

If you’d like, use the settings here to change your font size or change your wallpaper (the background you see on the tablet home page)

These can also be changed later

When you’re finished, tap Finished for now to complete setup


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Finishing Up


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Lenovo Tab E10: Finishing Up

The next pages will go through the following to help you get used to using your device:

● Basic navigation● Controls● Using apps● Settings● What to do next time


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Lenovo Tab E10: Basic Navigation

TAP to select an item (for example, to open an app)

PRESS AND HOLD to see app information or other options

SWIPE across the screen to navigate between pages, or to scroll up and down

ZOOM by placing two fingers on the screen and sliding them apart (to zoom in) or together to zoom out)


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Lenovo Tab E10: Home Controls

BACK to return to the previous screen

HOME will return you to the default home screen

RECENT APPS to view recent apps. Tap on an app to open it again.

The controls below can be found at the bottom of your tablet screen


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Lenovo Tab E10: Using Apps

Swipe up from the bottom of the screen - or tap the up arrow - to see all of the pre-installed apps

You can install new apps by tapping Play Store on the Home screen

Some apps will already appear on the Home screen for easy access - tap on one to try it out


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Lenovo Tab E10: Accessing Settings

In the settings you will find:

● Wi-Fi information and options● Battery level● Display settings (e.g. brightness)● Security options● Accessibility options

...and more! Access the settings by:

● Tapping on the cog app on your home screen

● Swiping down from the top of the tablet and tapping the cog icon in the top right

● Swiping up from the bottom of the tablet and tapping the Settings app


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Lenovo Tab E10: Security Settings

To change your screen lock:

1. Open Settings (see previous page)

1. Tap Security & location (you may need to scroll down) and then tap Screen lock

1. Enter the current pattern, PIN or password, then choose the new method you’d like to use and follow instructions to set up


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Lenovo Tab E10: Getting Back In

To access your tablet again later:

● Switch the device on (and off) using the power key - just hold for 2-3 seconds

● Remember the screen lock you set earlier? You’ll need this each time you switch your device back on, or if the screen locks, to keep your tablet secure

● If the tablet has gone to sleep or locked, press the power button to turn the screen back on, and swipe up from the bottom of the screen to unlock


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Troubleshooting


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Lenovo Tab E10: Troubleshooting

In this section we’ll cover some of the steps to follow if your device stops responding

Frozen screen

If the tablet is not responding to tapping and/or swiping, try the following:

● Wait 10 seconds before trying the action again

If that doesn’t work:

● Quickly press and release the power button to turn the screen off

● Press the power button again and unlock


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Lenovo Tab E10: Restarting

If your tablet is still not responding, it may need to be restarted

Restart

If the tablet screen is on:

● Press and hold the power button for 2-3 seconds until a white box appears (see image)

● Tap ‘Restart’ and wait for your device to turn itself off and on again

If the box does not appear, hold the power button for 10 seconds to turn the device off, then try starting up as normal (see p.12)


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Lenovo Tab E10: Troubleshooting

Blank screen or won’t turn on

Firstly, plug your tablet in to charge (see p.7)

We recommend leaving the tablet charging for 30 minutes before trying to turn it on again

Once charged, hold down the power button for 2-3 seconds


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Lenovo Tab E10: Resetting

If restarting is not working, or if the screen will not turn on after trying the previous steps, you may need to reset your device

Please be aware this will reset your device and wipe all files, apps and settings. All steps on p.52-54 should be followed before proceeding to the next page


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Lenovo Tab E10: Resetting

With the screen off:

1. Hold the volume up and down keys at the same time, and press the power button

2. When the menu pictured (left) appears, let go of the buttons

3. Use the volume buttons to move the highlight to Wipe data/factory reset and press the power button

4. Use the volume up/down button to highlight Yes and press the power button

5. When the main menu reappears, press the power button to restart

6. You’ll now need to set up your tablet from p.13 of this guide

Documents

Lenovo Tab E10