Lemonaid

Brian Groudan � Cristina Mele � Molly Samuels

lemonaid

Lemonaid | Brian Groudan � Cristina Mele � Molly Samuels

>> InItIaL focus.

To make communication about household tasks between parents and children more effective.

Lemonaid | Brian Groudan � Cristina Mele � Molly Samuels Lemonaid | Brian Groudan � Cristina Mele � Molly Samuels

>> InItIaL assumptIons.

• Parents don’t enjoy nagging their kids

• Involving children in household chores will alleviate stress from parents

• Children will want to help if it feels like a fun game

• Parents need tips on how to run a large household


Research & Findings


Research & Findings

>> dIrected storyteLLIng.

•What activities are the kids involved in?

•What tasks do the kids help out with at home?

•Do you currently have a way to organize tasks or chores?

•Are there any problems you find with your current system? Tell us about a time when your system went wrong.

•Do you ever experience resistance from your kids when you ask them to do household chores? How do you deal with this?


>> brIcks & mortar.


>> contextuaL InquIry.

•Jen (mom) tells Jordan (son) that he’s watched enough TV today

•Jordan explains that he actually didn’t watch that much TV

•Once parents leave, he really wants to watch even though not allowed

•Usually have to negotiate turning TV off (during commercials)

•Both children wish there were more kids playing outside


>> observatIons.

• Toddlers love to be helpful so they don’t ever sulk when you ask them to do something

• They love to clean things (give them a rag or broom)

• Regular incentives not necessary (occasionally give them a quarter)


>> braInstormIng.

Based on our initial research, we generated over 50 concepts and categorized them.


>> concept generatIon.


>> speed datIng.

Participants liked the idea of having a device tailored to the needs of babysitters.


>> focus shIft.

babysitter

directed storytellingbricks & mortarcontextual inquiryspeed dating


>> seLected quotes from surveys/IntervIews.

I usually ask the parents how they discipline their child because I want the child to feel consistency.

I wish I had something that made it seem like the kid’s mom was watching him.

I want a house that would tell me the rules for the kids and find things for me. I feel nervous that the kids

will give me a bad report to their parents. It’s funny to think I care that much about what a six-year-old might say about me.

I would like to show the kids that the parents agree with what I say without having to call them.



>> competItIve anaLysIs.

seacLoud softwarebabysitter Log

phone fLIpsbabysitting guide

• Indicate what child is doing (ie. eating, napping, playing)

• Communicate with parents while they’re out and send photos

• Doesn’t provide tips

• Great for first time babysitters

• General list of guidelines and tips

• Doesn’t allow communication with parents


Synthesis


>> needs.

Maintain ideal state of house

Communicate day-to-day tasks; Stay in touch with neighbors and their kids; Communicate with child

healthcare figures

Ensure kids are happy; Spend quality time with

kids; Feel satisfied at end of the day

Integrated to what they already use

Simple interface (consider reading barrier)

Easy to use

Feel independent but still cared for; Positive reinforcement and

encouragement

Feel like in control

Knowing about upcoming playdates, parties, and

birthdays; Getting outside and exercising

Feel engaged

HealthLearning about tasks that need to be donefu

nct

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parents chILdren

socI

aLem

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on

aLae

sthe

tIc


>> where babysItters fIt In.

parents chILdren

functIonaL Maintain household and complete tasks asked of you properly

socIaL Be engaged with the child

emotIonaL Be confident with making decisions without calling parents

aesthetIc Simple and intuitive

babysItter’s needs


>> desIgn opportunIty.

Babysitters want to use the same discipline methods that parents use but don’t want to call and bother parents.


Final Concept


>> probLem statement.

Often times, it’s confusing for people who are unfamiliar with the household to carry out tasks within the home.


>> InteLLIgent devIce.

• Lemonaidassiststhebabysitterwhensomethinggoeswrong,displayingsolutionsthatpreviousbabysittershavefoundhelpful

• Allowsbabysittersto“tag”moments(suchassuccessfuldisciplinemethodsorfunactivities)forfuturebabysittersandparents

• Parentscanalsousethisdevicetostoreemergencyinformationforeasyaccess


>> Input/output.

situations & gesturesfacial recognition

Inputs

sounds & conversations

tag repository generates tiplemonaid system


>> system archItecture.

aLertaccount

management

save moment

tag

save dIspLay tIp

accept

star

Ignore Ignore

no star

tIp


Persona & Goals


>> parent persona.

gary is39years-old.Heworksfull-timeattheUniversityofPittsburghasanAcademicAdvisor.Heenjoysgoingoutwithhiswifeandothercouplesovertheweekend.Hedoesn’tconsiderhimselfverystrictwhenitcomestoparenting.Inhisfreetime,heenjoysscrapbooking.

Persona & Goals


>> gary’s goaLs.

Life goals. BeagoodparentRaiserespectfulandwell-behavedchildren

experience goals. Feelinvolvedinhiskids’livesEnjoyhistimeoutwithoutworryingDoesn’twantto“hover”overkidsandbabysitter

end goals. Kidsaresafeandhappywhilehe’sout


>> babysItter persona.

tara is18years-old.She’sasenioratShadysideacademyinPittsburgh,PA.Shelikestobabysitovertheweekendtoearnsomespendingmoney.Tarahasanoutgoingpersonality.Sheenjoysshoppingwithherfriends.


>> tara’s goaLs.

Life goals. BeagoodteacherGotocollege

experience goals. FeellikearesponsiblebabysitterWantsparentstotrustherWantskidstohavefunandbesafe

end goals. GetagoodreportfromkidsGetrehired


>> chILd persona.

tommy is6years-old.HeattendskindergartenatWinchesterThurstonSchool.HeplayssoccerontheBlueTeam.Tommylikestofingerpaintandmakefoldpaperairplanes.HeenjoysreadingbooksfromtheMagicTreeHouseseries.


>> tommy’s goaLs.

Life goals. Bethebestatsoccer

experience goals. HavefunwithbabysitterDoesn’twantparentstobegonetoolong

end goals. Wantsparentstoknowhebehavedwell


Scenario


>> scenarIo.

Tara is babysitting Tommy and his brother Jon for the first time. Their previous babysitter, Marci, went away to college and recommended that the family call Tara. Tara really wants the job to go well so that they’ll hire her again. After the parents leave, Tara makes the boys dinner. Oh, no! Tommy’s acting up and spitting his macaroni all over the kitchen. Now, Jon’s doing it too! Luckily, Tara has a lemonaid.


>> vIdeo sketch outLIne.

scene 1.Thekidsarethrowingandspittingfoodinkitchen.Lemonaid“dings”toletTaraknowthishashappenedbefore.Thedevicerecommendstellingtheboysiftheydon’tstop,she’lltakeawaydessert.Tarafollowstheinstructionsanditworks.Shevotesthistipupforfuturebabysitters.

scene 2.TommyisreallyboredandiscomplainingbecausehewantstowatchTV.Tararecommendshedoanartsandcraftsproject.Tommyreallyenjoysit,soTaratagsthismomentforfuturebabysitters.

scene 3.Garyandhiswifeareatarestaurant.Hewonderswhatthekidsareupto,sohecheckshisphone.HeseesthatTommyisdoingacraftsprojectandisreallyhappyaboutthis.GarydecideshewilldefinitelyhireTaraagaintobabysit.


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