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Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors Best Practices for Mitigating Risk

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Page 1: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors

Best Practices for Mitigating Risk

Page 2: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 2

Education’s Own Insurance Company.

Road Map

Overview of employment laws

Tips on how to handle employment

situations

6/13/2012

Page 3: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 3

Education’s Own Insurance Company.

6/13/2012

Discrimination Breach of Contract Wrongful Termination Whistle-blower & Other Defamation0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

79%

8% 7%4%

2%

54%

19%

6%

17%

4%

Reported Claims and Dollars Paid

% of reported claims % of total dollars paid by UE and members

Page 4: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 4

Education’s Own Insurance Company.

6/13/2012

Race Gender Age Disability Retaliation National Origin Other0%

5%

10%

15%

20%

25%

30%

35%

30%

22%

16%

13%

7%

4%

7%

20%

26%

13%

15%

9%

5%

12%

Reported Discrimination Claims and Dollars Paid

% of reported claims % of dollars paid by UE and members

Page 5: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 5

Education’s Own Insurance Company.

True or False?

Individuals that are not the direct target of

harassing behavior have no basis for

complaint.

6/13/2012

Page 6: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 6

Education’s Own Insurance Company.

6/13/2012

Individuals that are not the direct target of

harassing behavior have no basis for

complaint.Fals

e

Page 7: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 7

Education’s Own Insurance Company.

Harassment and Discrimination Sex

Age

Race

Color

Religion

Disability

National Origin

Veteran Status

Genetic Information

6/13/2012

Page 8: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 8

Education’s Own Insurance Company.

Supervisors should be

educated on how to prevent

and remedy all forms of

unlawful harassment and

discrimination

6/13/2012

Harassment and Discrimination

Page 9: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 9

Education’s Own Insurance Company.

True or False?

The Americans with Disabilities Act (ADA)

mandates the hiring of individuals with

disabilities.

6/13/2012

Page 10: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 10

Education’s Own Insurance Company.

True or False?

The Americans with Disabilities Act (ADA)

mandates the hiring of individuals with

disabilities.

6/13/2012

False

Page 11: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 11

Education’s Own Insurance Company.

Americans with Disabilities Act (ADA)

Requires employers to

provide “reasonable

accommodations”

6/13/2012

Page 12: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 12

Education’s Own Insurance Company.

Americans with Disabilities Act (ADA)

6/13/2012

Wait until

accommodations are

requested

Do not state employee is

disabled unless a formal

determination is made

Page 13: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 13

Education’s Own Insurance Company.

True or False?An employee requests time off to care for a parent

who has been diagnosed with cancer and requires

extensive treatment. However, the employee cannot

provide certification from the treating physician as to

the scope and duration of the treatment. It is within

your rights as an employer to deny this request for

FMLA leave.

6/13/2012

Page 14: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 14

Education’s Own Insurance Company.

True or False?An employee requests time off to care for a parent

who has been diagnosed with cancer and requires

extensive treatment. However, the employee cannot

provide certification from the treating physician as to

the scope and duration of the treatment. It is within

your rights as an employer to deny this request for

FMLA leave.

6/13/2012

True

Page 15: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 15

Education’s Own Insurance Company.

Family Medical Leave Act (FMLA)

6/13/2012

12 weeks unpaid leave

Eligible after 12 months

employment

Do not need to take all 12 weeks at

one time

District of Columbia – FMLA-

eligible for 16 weeks total within a

24 month period.

Page 16: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 16

Education’s Own Insurance Company.

Family Medical Leave Act (FMLA)

Human Resources is a

valuable ally when an

employee could be eligible

for or misusing FMLA

leave.

6/13/2012

Page 17: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 17

Education’s Own Insurance Company.

True or False?The head cashier of your bookstore informs you that she

just joined a new religion, and can no longer work Friday

afternoon due to her need to attend services. Fridays from

3:00 to 5:00 is the cash closeout for the bookstore, during

which she must be present as part of her job requirements.

The only other person that can complete this task is the

Assistant Controller, who steps in for illnesses and

vacations, but cannot fill in every Friday afternoon. It is

within your rights to deny this request. 6/13/2012

Page 18: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 18

Education’s Own Insurance Company.

True or False?The head cashier of your bookstore informs you that she

just joined a new religion, and can no longer work Friday

afternoon due to her need to attend services. Fridays from

3:00 to 5:00 is the cash closeout for the bookstore, during

which she must be present as part of her job requirements.

The only other person that can complete this task is the

Assistant Controller, who steps in for illnesses and

vacations, but cannot fill in every Friday afternoon. It is

within your rights to deny this request. 6/13/2012

True

Page 19: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 19

Education’s Own Insurance Company.

Must accommodate

employees with

sincerely held religious

beliefs that conflict with

work responsibilities

6/13/2012

Religious Accommodations

Page 20: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 20

Education’s Own Insurance Company.

Religious Accommodations

Most common issues:

Holy Days

Religious Dress

6/13/2012

Page 21: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 21

Education’s Own Insurance Company.

True or False?

A report of harassment that is made only after

transfer, demotion or termination is false

because it is made for revenge and can be

considered retaliation.

6/13/2012

Page 22: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 22

Education’s Own Insurance Company.

True or False?

A report of harassment that is made only after

transfer, demotion or termination is false

because it is made for revenge and can be

considered retaliation.

6/13/2012

False

Page 23: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 23

Education’s Own Insurance Company.

Retaliation against an

employee engaged in

protected activity is

prohibited

6/13/2012

Retaliation

Page 24: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 24

Education’s Own Insurance Company.

Retaliation

Act rationally when

confronted by an

accusatory employee

6/13/2012

Page 25: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 25

Education’s Own Insurance Company.

True or False?

Based on the desire to build a diversified

workforce, it is necessary to diversify your

staff by hiring individuals underrepresented

at your institution.

6/13/2012

Page 26: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 26

Education’s Own Insurance Company.

True or False?

Based on the desire to build a diversified

workforce, it is necessary to diversify your

staff by hiring individuals underrepresented

at your institution.

6/13/2012

False

Page 27: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 27

Education’s Own Insurance Company.

Hiring

Focus on applicant’s

qualifications

6/13/2012

Page 28: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 28

Education’s Own Insurance Company.

Hiring

Provide guidelines to

supervisors on the

hiring process

6/13/2012

Page 29: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 29

Education’s Own Insurance Company.

True or False?

Since most states follow an “employment-at-

will” doctrine, it is within the institution’s legal

rights to terminate an older employee for no

just cause and fill the opening with a younger

individual.

6/13/2012

Page 30: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 30

Education’s Own Insurance Company.

True or False?

Since most states follow an “employment-at-

will” doctrine, it is within the institution’s legal

rights to terminate an older employee for no

just cause and fill the opening with a younger

individual.

6/13/2012

False

Page 31: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 31

Education’s Own Insurance Company.

Termination of Employees

Many lawsuits arise

out of terminations

Numerous exceptions

have eroded the

doctrine of at-will

employment

6/13/2012

Page 32: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 32

Education’s Own Insurance Company.

Termination of Employees

Supervisors should know

state and federal laws

Supervisors must speak

with human resources if

they believe someone

should be terminated.

6/13/2012

Page 33: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 33

Education’s Own Insurance Company.

Essential Supervisory Practices

Use HR as a resource

Conduct accurate performance evaluations

Document employee performance problems

Use progressive discipline

Watch what you say (and type)

Be familiar with employment laws

6/13/2012

Page 34: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Legal Literacy for Supervisors 34

Education’s Own Insurance Company.

6/13/2012

Page 35: Legal Literacy for Supervisors Best Practices for Mitigating Risk

Education’s Own Insurance Company.

All information provided is of a general nature and is not intended to address the circumstances of any particular individual or entity.

No one should act upon this information without appropriate professional advice after a thorough examination of the facts of the particular situation.

Copyright © 2010 by United Educators Insurance, a Reciprocal Risk Retention Group. All rights reserved. Contents of this document are for members of United Educators only. Permission to post this document electronically or to reprint must be obtained from United Educators.

Kim NimmoSenior Risk Management Consultant

Two Wisconsin Circle, Fourth FloorChevy Chase, MD [email protected]

Sarah BraughlerClaims Counsel

Two Wisconsin Circle, Fourth FloorChevy Chase, MD [email protected]